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COURSE & GROUNDS<br />

<strong>Carmel</strong> CC turned a major disruption of its South Course in<strong>to</strong> a striking renovation that<br />

not only features a neoclassic design by Rees Jones but has changed <strong>the</strong> property’s<br />

maintenance practices—and <strong>the</strong> way its golfers play <strong>the</strong> game.<br />

By Betsy Gilliland, Contributing Edi<strong>to</strong>r<br />

At most golf course facilities, installation of a 7,000-linearfoot,<br />

six-foot-diameter municipal sewer line that had <strong>to</strong><br />

run 25 feet underground through <strong>the</strong> length of <strong>the</strong> property<br />

would be a major headache. At <strong>Carmel</strong> <strong>Country</strong> <strong>Club</strong> in<br />

Charlotte, N.C., that problem was seen as an opportunity for a<br />

complete overhaul of its 18-hole South Course.<br />

Because <strong>the</strong> sewer line project was going <strong>to</strong> shut it down<br />

anyway, <strong>the</strong> disruption offered <strong>the</strong> perfect chance <strong>to</strong> upgrade<br />

<strong>the</strong> South Course’s design, notes Certified Golf Course Superintendent<br />

Bill Anderson, <strong>Carmel</strong>’s Direc<strong>to</strong>r of Greens and<br />

Grounds. After approval <strong>to</strong> renovate <strong>the</strong> course was given,<br />

however, <strong>the</strong>re was one more decision <strong>to</strong> make.<br />

“The choice was <strong>to</strong> renovate small—or renovate big,” says<br />

John Schultz, CCM, <strong>Carmel</strong>’s General Manager.<br />

‘Never-Ending Pleasure’<br />

Ra<strong>the</strong>r than merely adding some shaping <strong>to</strong> <strong>the</strong> course, rebuilding<br />

<strong>the</strong> greens and replacing cart paths for $5 million,<br />

Schultz reports, <strong>Carmel</strong> decided <strong>to</strong> go big. The club, which had<br />

first approached renowned architect Rees Jones about renovating<br />

<strong>the</strong> course in 2005, decided <strong>to</strong> give him carte blanche <strong>to</strong><br />

essentially build a new course on <strong>to</strong>p of <strong>the</strong> former layout.<br />

“We decided <strong>to</strong> make it special, ra<strong>the</strong>r than just enhancing<br />

what we had,” Schultz reveals.<br />

Ground was broken on <strong>the</strong> 18-month, $9 million project in<br />

Oc<strong>to</strong>ber 2009, and it became <strong>the</strong> largest golf course renovation<br />

in <strong>the</strong> country in 2010. More than 200,000 cubic yards of soil<br />

were moved, and a <strong>to</strong>tal of 478 semi-truckloads of sod were<br />

laid everywhere except <strong>the</strong> greens.<br />

When <strong>the</strong> neoclassical design re<strong>open</strong>ed for play this spring,<br />

golfers found new bunkering, significantly increased grading,<br />

con<strong>to</strong>ured fairways, square tees and <strong>open</strong> entrances <strong>to</strong> <strong>the</strong><br />

greens. Grassed areas were increased from 143 acres <strong>to</strong> 157<br />

acres. Some holes had been eliminated, while o<strong>the</strong>rs were created<br />

on 14 undeveloped acres, <strong>to</strong> extend <strong>the</strong> layout by about<br />

500 yards. Holes 1 and 18 were reversed, <strong>to</strong> take advantage of<br />

a new clubhouse terrace. Hundreds of trees were removed, and<br />

new ornamental and native grasses were planted.<br />

PHOTO BY MARCOS ASPIAZU AND COURTESY CARMEL CC<br />

40 <strong>Club</strong> & Resort Business NOVEMBER <strong>2011</strong> www.clubandresortbusiness.com


COURSE & GROUNDS<br />

PHOTOS BY GREGG OWEN AND COURTESY CARMEL CC<br />

<strong>Carmel</strong> CC<br />

General Manager<br />

John Schultz (left)<br />

and Direc<strong>to</strong>r of Golf<br />

Jeff Nichols (below)<br />

worked closely with<br />

<strong>the</strong> club’s Course<br />

& Grounds staff <strong>to</strong><br />

plan, execute and<br />

keep each o<strong>the</strong>r, and<br />

members, apprised<br />

on <strong>the</strong> progress<br />

of what ranked as<br />

<strong>the</strong> largest course<br />

renovation project in<br />

<strong>the</strong> U.S. last year.<br />

Fairways were dropped and<br />

landing areas were elevated<br />

on holes along McAlpine<br />

Creek, which runs through<br />

<strong>the</strong> property. A new irrigation<br />

system with more than<br />

2,500 individually controlled<br />

sprinklers and an extensive<br />

drainage system was installed,<br />

<strong>to</strong> help maximize playability<br />

in all seasons, and all wea<strong>the</strong>r<br />

conditions. The end result is a<br />

golf course that players of all<br />

abilities can enjoy.<br />

“You have a golf course<br />

that gives you options on<br />

every shot,” explains Jones.<br />

“You have options depending<br />

on what you did off <strong>the</strong> tee,<br />

depending on what tees you play, and depending on where <strong>the</strong><br />

hole location is. This is going <strong>to</strong> be a very changeable golf course<br />

season-wise and wind-wise, and in cold and warm wea<strong>the</strong>r.<br />

This is a golf course that will be of never-ending pleasure.”<br />

Anderson says <strong>the</strong> course is drier now after a rains<strong>to</strong>rm, and<br />

<strong>the</strong> new irrigation system allows <strong>the</strong> grounds crew <strong>to</strong> keep <strong>the</strong><br />

turf healthy without over-watering.<br />

“We also have newer high-tech, high-performance grasses<br />

that were not available 20 years ago,” he adds. “Golfers like<br />

<strong>the</strong> way <strong>the</strong> ball sits on <strong>the</strong>se grasses. It’s almost like hitting<br />

off a tee.”<br />

No Substitute for Experience<br />

Anderson, who collaborated with Jones on reconstruction<br />

of <strong>the</strong> South Course tees, greens and fairway bunkers in <strong>the</strong><br />

1980s, worked closely with <strong>the</strong> architect and his team on <strong>the</strong><br />

new project as well.<br />

“Bill was integral as <strong>the</strong> project manager. He represented<br />

<strong>Carmel</strong> <strong>Country</strong> <strong>Club</strong> with <strong>the</strong> contrac<strong>to</strong>rs on a daily basis,”<br />

says Schultz. “This project was exceptionally smooth in dealing<br />

with <strong>the</strong> contrac<strong>to</strong>rs, because Bill <strong>to</strong>ok such an active role in<br />

coordinating <strong>the</strong>ir activities on a weekly basis. We also had <strong>to</strong><br />

work with <strong>the</strong> city on installing <strong>the</strong> sewer line, and <strong>the</strong>re was<br />

not a single dispute between any of <strong>the</strong> major subcontrac<strong>to</strong>rs.”<br />

As a member of <strong>the</strong> South Course Renovation Committee,<br />

Anderson, who has been in his position at <strong>Carmel</strong> since 1975,<br />

was involved heavily in <strong>the</strong> year-long process of planning, permitting,<br />

writing documents and getting <strong>the</strong>m approved before<br />

<strong>the</strong> project got underway. He also drew on his experience with<br />

<strong>the</strong> previous reconstruction project.<br />

“It’s a lot different in <strong>the</strong> field than just writing <strong>the</strong> specs,”<br />

Anderson reports. “During <strong>the</strong> construction process, I was <strong>the</strong><br />

club representative in <strong>the</strong> field with <strong>the</strong> contrac<strong>to</strong>r and <strong>the</strong> architect.<br />

We had <strong>to</strong> make an endless number of small but important<br />

decisions, and continually make adjustments and solve<br />

problems <strong>to</strong> keep <strong>the</strong> process moving.<br />

“We were on a tight schedule <strong>to</strong> get <strong>the</strong> grass down in time<br />

for <strong>the</strong> growing wea<strong>the</strong>r,” Anderson adds. “If you lose that<br />

window of growing wea<strong>the</strong>r, <strong>the</strong>n you have <strong>to</strong> wait a year <strong>to</strong><br />

get it back.”<br />

Playability for golfers of all abilities was <strong>the</strong><br />

primary goal of <strong>the</strong> renovation, notes Direc<strong>to</strong>r of<br />

Golf Jeff Nichols, but some were concerned that<br />

<strong>the</strong> additional length of <strong>the</strong> course—which now<br />

measures 7,500 yards—would make it <strong>to</strong>o hard for<br />

high handicappers. To alleviate those fears, <strong>the</strong> staff<br />

<strong>to</strong>ok members on daily <strong>to</strong>urs of <strong>the</strong> project during<br />

construction.<br />

“It was exciting for <strong>the</strong>m, and we wanted <strong>the</strong>m <strong>to</strong><br />

be comfortable as <strong>the</strong> golf course was being built,”<br />

Nichols reports. “We could show <strong>the</strong>m where <strong>the</strong>y<br />

would be playing from. We have more high handicappers<br />

than low, and <strong>the</strong>y could see that everyone’s<br />

demands were being met.”<br />

<strong>Carmel</strong> also made a decision early during <strong>the</strong> renovation<br />

project <strong>to</strong> find ways <strong>to</strong> regularly give positive<br />

feedback <strong>to</strong> <strong>the</strong> people who were building <strong>the</strong><br />

course. From offering workers golf balls and hats<br />

Golf Scorecard<br />

Property: <strong>Carmel</strong> <strong>Country</strong> <strong>Club</strong>, Charlotte, N.C.<br />

<strong>Club</strong> Website: www.carmelcountryclub.org<br />

Golf Holes: 36<br />

Designer: South Course – Rees Jones;<br />

North Course – Tom Jackson<br />

Type: Private<br />

No. of Members: 1,350<br />

Year Opened: 1947<br />

Golf Season:<br />

Year-round<br />

Annual Rounds:<br />

50,000<br />

Fairways: South<br />

Course – Zeon Zoysia;<br />

North Course – Tifway 419 Bermudagrass<br />

Greens: South Course – A-1 Bentgrass;<br />

North Course – Crenshaw Bentgrass<br />

Tees: South Course – Diamond Zoysia;<br />

North Course – Tifway 419 Bermudagrass<br />

42 <strong>Club</strong> & Resort Business NOVEMBER <strong>2011</strong> www.clubandresortbusiness.com


“When <strong>the</strong> course was closed, we <strong>to</strong>ok <strong>the</strong> opportunity<br />

<strong>to</strong> analyze what we were doing, and changed some of our golf<br />

operations and practices.”<br />

—John Schultz, CCM, General Manager, <strong>Carmel</strong> <strong>Country</strong> <strong>Club</strong><br />

with logos <strong>to</strong> taking <strong>the</strong>m out <strong>to</strong> dinner, <strong>the</strong> facility showed its<br />

appreciation <strong>to</strong> <strong>the</strong> individual construction crews each month.<br />

“Properties often wait until <strong>the</strong> project is finished <strong>to</strong> have a<br />

cookout and let everyone who helped build <strong>the</strong> course play a<br />

round of golf,” explains Schultz. “But by <strong>the</strong>n, so many of <strong>the</strong>m<br />

are already gone.”<br />

Rethinking <strong>the</strong> Approach<br />

After <strong>the</strong> South Course re<strong>open</strong>ed this past March <strong>to</strong> rave<br />

reviews from golfers, <strong>Carmel</strong>’s golf operations instituted new<br />

practices designed <strong>to</strong> help keep <strong>the</strong> layout in <strong>to</strong>p condition.<br />

“When <strong>the</strong> course was closed, we <strong>to</strong>ok <strong>the</strong> opportunity <strong>to</strong><br />

analyze what we were doing, and changed some of our golf<br />

operations and practices,” says Schultz.<br />

The golf operations staff used that time <strong>to</strong> revamp tee times,<br />

play and <strong>to</strong>urnaments. “Instead of having shotgun starts four<br />

days a week, we reduced <strong>the</strong>m so <strong>the</strong> maintenance staff could<br />

get out ahead of <strong>the</strong> players, instead of working around <strong>the</strong>m,”<br />

Schultz reports.<br />

<strong>Carmel</strong> created a new bag drop and cart-staging area and<br />

added 50 new parking spaces “<strong>to</strong> enhance <strong>the</strong> experience as<br />

members arrive,” he adds. The property also set up computer<br />

stations in some of <strong>the</strong>se areas and at <strong>the</strong> new turn rooms, so<br />

<strong>the</strong> staff will know which golfers are approaching.<br />

With a $500,000 increase <strong>to</strong> its budget, <strong>the</strong> greens and<br />

grounds department benefited from <strong>the</strong> operational analysis<br />

as well. The grounds crew now mows <strong>the</strong> grass more frequently<br />

and <strong>the</strong> staff also spends more time maintaining <strong>the</strong> bunkers,<br />

which feature G-angle sand that decreases plugged lies and<br />

makes <strong>the</strong>m more player-friendly.<br />

“The bunkers are more striking, but <strong>the</strong>y take more time,<br />

more people, more edging, more raking,” says Anderson. “We<br />

had <strong>to</strong> allocate more dollars <strong>to</strong> bunker maintenance—but since<br />

we got more money from <strong>the</strong> Board, we didn’t have <strong>to</strong> cut back<br />

anywhere else.”<br />

The new irrigation system, which Anderson selected, allows<br />

<strong>the</strong> crew <strong>to</strong> water <strong>the</strong> course more efficiently. “Some of <strong>the</strong><br />

heads just water <strong>the</strong> faces and sand of <strong>the</strong> bunkers, and it keeps<br />

www.clubandresortbusiness.com NOVEMBER <strong>2011</strong> <strong>Club</strong> & Resort Business 43


COURSE & GROUNDS<br />

PHOTOS (LEFT AND FAR RIGHT) BY MARCOS ASPIAZU; PHOTOS (BELOW) BY KEITH EVANS: ALL COURTESY CARMEL CC<br />

To take advantage of a new clubhouse terrace, holes 1 and 18 were<br />

reversed in <strong>the</strong> renovation. Because of <strong>the</strong> added demands from<br />

<strong>the</strong> makeover, <strong>Carmel</strong> CC’s annual course maintenance budget was<br />

increased by $500,000. “We had something that we thought was a<br />

gem, and we wanted <strong>to</strong> take care of it,” says GM John Schultz.<br />

PHOTO BY GREGG OWEN AND COURTESY CARMEL CC<br />

Superintendent Profile:<br />

William Anderson, CGCS<br />

Education and Training: 36 years as Greens and<br />

Grounds Direc<strong>to</strong>r at <strong>Carmel</strong> <strong>Country</strong> <strong>Club</strong>; B.S. in<br />

Crop Science, Michigan State University<br />

Years at <strong>Carmel</strong> <strong>Country</strong> <strong>Club</strong>: 38<br />

Years in <strong>the</strong> Golf Course<br />

Maintenance Business: 44<br />

Previous Employment:<br />

Summer labor, Point<br />

O’Woods <strong>Country</strong> <strong>Club</strong>,<br />

Ann Arbor, Mich.<br />

Certifications: Certified<br />

Golf Course<br />

Superintendent<br />

Honors and Awards: 2008<br />

Distinguished Service<br />

Award, Carolinas Golf<br />

Course Superintendents<br />

Association<br />

<strong>the</strong> moisture in <strong>the</strong> sand perfect,” he reports. “Or we can just<br />

water <strong>the</strong> fairways or <strong>the</strong> rough.”<br />

The renovated South Course became only <strong>the</strong> second in <strong>the</strong><br />

Carolinas <strong>to</strong> feature Zeon Zoysia grass, which was installed on<br />

<strong>the</strong> fairways, collars and chipping areas. The zoysia creates a<br />

nice color contrast with <strong>the</strong> Celebration Bermudagrass in <strong>the</strong><br />

rough, Anderson notes, but <strong>the</strong> crew has <strong>to</strong> sharpen <strong>the</strong> mowers<br />

more frequently because of <strong>the</strong> zoysia.<br />

Not that anyone is complaining about <strong>the</strong> new maintenance<br />

practices. “We had something that we thought was a gem, and<br />

we wanted <strong>to</strong> take care of it,” says Schultz. “It’s <strong>the</strong> little things<br />

that make a difference in <strong>the</strong> condition.”<br />

Leading <strong>to</strong> Bigger Things<br />

While play at <strong>Carmel</strong> used <strong>to</strong> be divided equally between<br />

<strong>the</strong> North and South courses, Schultz reports, now usage is<br />

heavier on <strong>the</strong> South Course, which gives shot makers a variety<br />

of ways <strong>to</strong> play each hole.<br />

“The greens are relatively low <strong>to</strong> grade, so it gives <strong>the</strong> golfers<br />

options,” explains Anderson. “You don’t have <strong>to</strong> fly every shot<br />

over a feature or low area <strong>to</strong> get <strong>to</strong> <strong>the</strong> green. We used sand<br />

from <strong>the</strong> bunkers that were previously in front of every green<br />

<strong>to</strong> give a firmer, drier, more shot-friendly approach, and you<br />

can bounce <strong>the</strong> ball <strong>to</strong> <strong>the</strong> green. There might be a bunker on<br />

one side of <strong>the</strong> green, but it’s clear on <strong>the</strong> o<strong>the</strong>r side. The design<br />

is asking you <strong>to</strong> create <strong>the</strong> shot you’re most comfortable with.”<br />

Schultz agrees. “There are multiple shot options,” he adds.<br />

“We brought back <strong>the</strong> ground game. Instead of hitting up <strong>to</strong><br />

areas that will hold, a golfer can land <strong>the</strong> ball in areas in front<br />

of <strong>the</strong> greens, and run it up <strong>to</strong> <strong>the</strong> holes. There are bailout areas<br />

44 <strong>Club</strong> & Resort Business NOVEMBER <strong>2011</strong> www.clubandresortbusiness.com


around <strong>the</strong> greens that you can putt through and get <strong>the</strong> ball<br />

close.”<br />

The 18-hole North Course, which still features a lot of front<br />

bunkering, requires golfers <strong>to</strong> play an air game, Nichols adds.<br />

However, he continues, <strong>the</strong> new South Course lets golfers use<br />

<strong>the</strong>ir creativity, from hitting a flop shot <strong>to</strong> a bump-and-run<br />

from <strong>the</strong> bailout areas.<br />

“If you miss a green, now you can take your entire bag <strong>to</strong> <strong>the</strong><br />

spot and decide what you want <strong>to</strong> play,” he adds.<br />

The walkable course also includes a new lake and o<strong>the</strong>r<br />

aes<strong>the</strong>tics, and <strong>the</strong> ups and downs on <strong>the</strong> new fairways create<br />

more movement and more interest.<br />

“People ask me if <strong>the</strong> South Course has a signature hole,”<br />

Jones says. “I tell <strong>the</strong>m that every hole is unique; <strong>the</strong>y combine<br />

<strong>to</strong> create a signature golf course.”<br />

<strong>Carmel</strong> was <strong>the</strong> site of <strong>the</strong> 2006 U.S. Girls’ Junior Championship,<br />

and Schultz says <strong>the</strong> club is now starting <strong>to</strong> receive<br />

inquiries from <strong>the</strong> PGA and <strong>the</strong> USGA about holding bigger<br />

events at <strong>the</strong> property. But while <strong>the</strong> added length of <strong>the</strong> renovated<br />

South Course could attract major <strong>to</strong>urnaments, Schultz<br />

is taking things a step at a time. “We want <strong>to</strong> wait and see how<br />

that fits in<strong>to</strong> our mission for <strong>Carmel</strong>,” he says.<br />

Anderson believes that all of <strong>Carmel</strong>’s amenities benefit<br />

from having a challenging, well-maintained golf course.<br />

“<strong>Carmel</strong> is a large country club where swimming, tennis,<br />

social activities and dining are all important,” Nichols agrees.<br />

“But we’ve picked up 88 new members since <strong>the</strong> beginning of<br />

<strong>the</strong> year, and golf is of <strong>the</strong> highest importance <strong>to</strong> <strong>the</strong>m. We<br />

have two different types of golf courses now, and that has been<br />

an asset.”<br />

Schultz concurs. “Golf is <strong>the</strong> main reason that members join<br />

country clubs,” he says. “O<strong>the</strong>r amenities are becoming more<br />

important, and <strong>the</strong> social element is a major driver. But it’s still<br />

about golf.”<br />

C&RB<br />

At <strong>the</strong> re<strong>open</strong>ing of <strong>the</strong> South Course in March, architect Rees Jones<br />

(far left) posed with three <strong>Carmel</strong> CC Presidents (left <strong>to</strong> right, Robert<br />

Hoppe, Jack Morgan and Ted Barnes) who were influential in moving<br />

<strong>the</strong> ambitious renovation project forward. “Every hole is unique,<br />

[and] <strong>the</strong>y combine <strong>to</strong> create a signature golf course,” says Jones.<br />

Course & Grounds Profile:<br />

<strong>Carmel</strong> CC<br />

Annual C&G Budget: $2.9 million<br />

Staff: 38 full-time, two part-time and 14 seasonal<br />

full-time<br />

O<strong>the</strong>r Managers: Ed McClafferty, South Course<br />

Superintendent; Kevin Lutz, North Course<br />

Superintendent; Corey Hraczo, South Course<br />

Assistant Superintendent; Bob Campbell, North<br />

Course Supervisor; John Clark, Horticulturist and<br />

Petra Toet, Office Manager<br />

Irrigation system: Both courses – Toro Lynx Control<br />

System; more than 3,500 irrigation heads<br />

Water source and usage: Lake with four wells and<br />

creek pump<br />

Equipment: Toro lease for all major mowing<br />

equipment<br />

Technology: Lynx Toro Irrigation System, soil<br />

moisture sensors, hand-held moisture sensors,<br />

wea<strong>the</strong>r station<br />

Maintenance Facility: Updated building with offices,<br />

conference facility, lunch/break room, locker room.<br />

Chemical and fertilizer s<strong>to</strong>rage and wash pad with<br />

recycled water and cleaning capacity. Large<br />

maintenance building for equipment repair and<br />

s<strong>to</strong>rage.<br />

Aerating and overseeding schedule: Aerify South<br />

and North courses in April and September; no<br />

overseeding<br />

Upcoming capital projects: Beginning stages of<br />

long-range planning for future improvements on<br />

North Course<br />

Duties and responsibilities: Responsible for all golf<br />

courses and landscape operations on 465-acre<br />

property. Also in charge of large practice area and<br />

upcoming renovations on a 12-court tennis<br />

complex.<br />

To comment about this s<strong>to</strong>ry, contact<br />

edi<strong>to</strong>r@clubandresortbusiness.com<br />

www.clubandresortbusiness.com NOVEMBER <strong>2011</strong> <strong>Club</strong> & Resort Business 45

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