Directory - Trinidad and Tobago

Visitor Relations Management
System (VRMS)
As part of the Quality Cluster, the Visitor Relations
Management System (VRMS) which is in its embryonic
stage will act as the pulse of the local tourism industry.
It is being designed to capture, analyze and address
visitor feedback regarding their experiences in Trinidad
and Tobago. The system will aid in the mediation and
resolution of visitor concerns in an efficient and timely
manner and will seek to provide recognition and reward
to frequent visitors to Trinidad and Tobago.
Health, Safety and Environment
Initiatives in the Local Tourism
Industry
The Tourism Development Company Limited (TDC)
is committed to ensuring that local tourism operators
fulfill their responsibility in providing a healthy and safe
environment for visitors and staff alike. Through alliances
with the Safety Council of Trinidad and Tobago and the
Occupational Safety and Health Authority of Trinidad
and Tobago (OSHA) the TDCs HSE initiatives will
reinforce the health and safety roles and responsibilities
of an individual working in a tourism organization. The
initiative will also assist in the development of HSE
policies and procedures for tourism organizations and
will promote the establishment of hazard management
strategies.
TTTIC Directory 9