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Global connected car survey of consumer needs and ... - SBD

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<strong>SBD</strong> Connected Car research<br />

<strong>Global</strong> <strong>connected</strong> <strong>car</strong> <strong>survey</strong><br />

<strong>of</strong> <strong>consumer</strong> <strong>needs</strong> <strong>and</strong><br />

willingness to pay for<br />

<strong>connected</strong> services<br />

Latest global <strong>survey</strong> reveals dem<strong>and</strong> for flexible pricing policy ...<br />

The key to a successful <strong>connected</strong> services strategy is to underst<strong>and</strong> country specific <strong>consumer</strong> <strong>needs</strong> <strong>and</strong><br />

willingness to pay. <strong>SBD</strong> realise that as a busy pr<strong>of</strong>essional you need a single source <strong>of</strong> accurate <strong>and</strong><br />

concise answers to decide your <strong>connected</strong> services strategy. <strong>SBD</strong>’s new report titled ‘Connected Cars -<br />

<strong>Global</strong> End User Survey’ provides in depth knowledge <strong>of</strong> <strong>consumer</strong> service <strong>and</strong> payment preferences in<br />

Brazil, China, Russia, Western Europe <strong>and</strong> USA. This easy to navigate report not only provides <strong>survey</strong><br />

results but also interprets what this means to your business.<br />

Gain unrivalled insight into the what services, payment modes <strong>and</strong> pricing levels you need to <strong>of</strong>fer to<br />

succeed in a specific country. This report enables you to listen to the voice <strong>of</strong> the customer in making the<br />

right decision in this fast growing market.<br />

This report will help you:<br />

• Focus your efforts on <strong>of</strong>fering services popular <strong>and</strong> needed<br />

by <strong>consumer</strong>s in 5 major markets - Brazil, China, Russia,<br />

Western Europe <strong>and</strong> USA<br />

• Decide on the optimum pricing levels for different types <strong>of</strong><br />

services to maximise sales<br />

• Adopt the best pricing models to improve convenience for<br />

<strong>consumer</strong>s<br />

• Gain insights into how major OEMS measure up against<br />

these <strong>consumer</strong> <strong>needs</strong><br />

• Benefit from expert recommendations on how to develop<br />

<strong>connected</strong> services strategies for different markets<br />

For additional information please email ABallatore@sbd.co.uk or<br />

telephone Alessio on +32 478 765506 <strong>and</strong> he will be happy to deal with<br />

your enquiry.


A step-by-step guide to underst<strong>and</strong>ing your customers ...<br />

Easy <strong>and</strong> logical step-by-step guide<br />

to underst<strong>and</strong>ing <strong>consumer</strong> <strong>needs</strong>.<br />

Answers all <strong>of</strong> the key questions being asked<br />

for 5 major markets (EU, US, China, Russia<br />

<strong>and</strong> Brazil).<br />

Clear outline <strong>of</strong> where telematics is most<br />

important <strong>and</strong> which markets you should<br />

prioritise.<br />

Explanation <strong>of</strong> how service requirements will<br />

need to vary in each market to adapt to unique<br />

<strong>consumer</strong> <strong>needs</strong>.


...know what tomorrow brings<br />

Review <strong>of</strong> most popular pricing models for<br />

different types <strong>of</strong> services <strong>and</strong> in different<br />

markets.<br />

In-depth <strong>and</strong> methodical pricing analysis to<br />

identify the acceptable pricing ranges for each<br />

<strong>consumer</strong> group.<br />

TABLE OF CONTENTS<br />

1. Executive summary<br />

2. Underst<strong>and</strong>ing the results<br />

3. Methodology<br />

4. Country –specific sections<br />

4.1 USA<br />

4.2 Western Europe<br />

4.3 China<br />

4.4 Russia<br />

4.5 Brazil<br />

How well are my competitors adapting to<br />

<strong>consumer</strong> dem<strong>and</strong>s<br />

<strong>SBD</strong><br />

Tel: +44 (0)1908 305101<br />

E-mail: postbox@sbd.co.uk<br />

www.sbd.co.uk


The <strong>SBD</strong> Commitment...<br />

From technical trends reports to conducting end user <strong>survey</strong>s, <strong>SBD</strong> has over 15 years <strong>of</strong> experience <strong>of</strong> providing strategic advice,<br />

insight <strong>and</strong> expertise to the automotive <strong>and</strong> associated industries globally.<br />

At <strong>SBD</strong>, we help vehicle manufacturers <strong>and</strong> their suppliers bridge that gap between system design <strong>and</strong> actual market <strong>needs</strong>. Our<br />

diverse team <strong>of</strong> experts underst<strong>and</strong> global market <strong>and</strong> technical requirements <strong>and</strong> how to plan cost-effective systems for the future that<br />

customers value <strong>and</strong> are willing to pay for.<br />

About the report author...<br />

Pricing:<br />

Abhishek Visveswaran – Senior Specialist - Safe Car & Connected Car<br />

Abhishek graduated with a Masters degree in Automotive Engineering, specialising in telematics, at the University <strong>of</strong> Bradford<br />

<strong>and</strong> has since been involved in developing technology solutions <strong>and</strong> strategies in the telematics industry. At <strong>SBD</strong>, Abhishek<br />

manages key European clients <strong>and</strong> is responsible for testing, evaluation <strong>and</strong> benchmarking <strong>of</strong> telematics <strong>and</strong> infotainment<br />

systems. He currently specialises in smartphone integration <strong>and</strong> is working with several vehicle manufacturers to develop<br />

automotive app solutions.<br />

Report<br />

Electronic pdf copy<br />

For a quotation or further information please contact<br />

Alessio Ballatore on:<br />

3600 - Connected Cars - <strong>Global</strong> End<br />

User Survey<br />

€5000<br />

Email: ABallatore@sbd.co.uk<br />

Phone: +32 478 765506<br />

Fax: +44 (0)1908 305 106<br />

Related Reports<br />

An introduction to automotive apps ~ Embedded platforms <strong>and</strong> smartphone integration<br />

<strong>SBD</strong>’s latest report provides a hype-free assessment <strong>of</strong> the different technical solutions that are available to enable<br />

drivers to safely access apps in the <strong>car</strong>, either through embedded platforms or integrated smartphones. Additionally, the<br />

report analyses the impact that these different technical solutions will have on product <strong>and</strong> business strategies.<br />

Reference <strong>SBD</strong>/TEL/2950<br />

European <strong>survey</strong> into apps <strong>and</strong> Terminal Mode<br />

With the ever increasing popularity <strong>of</strong> smartphone apps, the evolution to in-<strong>car</strong> apps could be the next cutting edge<br />

technology for the tech savvy <strong>consumer</strong>. In response to these developments <strong>SBD</strong> has conducted a European end-user<br />

<strong>survey</strong> <strong>of</strong> Nokia smartphone owners with navigation (OVI maps), helping our clients to better underst<strong>and</strong> <strong>consumer</strong><br />

attitudes towards <strong>of</strong> apps usage <strong>and</strong> interest for smartphone screen duplication in the <strong>car</strong>.<br />

Reference <strong>SBD</strong>/TEL/2910<br />

China <strong>survey</strong> <strong>of</strong> <strong>consumer</strong> attitudes towards phone <strong>and</strong> in-<strong>car</strong> apps<br />

The smartphone market is growing rapidly in China, <strong>and</strong> there is a great level <strong>of</strong> interest within the automotive industry to<br />

underst<strong>and</strong> whether this will translate into a similar growth in dem<strong>and</strong> for in-<strong>car</strong> apps-based infotainment. The<br />

opportunities for selling new features <strong>and</strong> improving the overall user experience <strong>and</strong> the threat posed by aftermarket<br />

navigation suppliers are leading vehicle manufacturers to strongly consider app-based infotainment solutions in China.<br />

However, before the automotive industry moves forward in this direction, it is vital to underst<strong>and</strong> the <strong>consumer</strong> attitudes<br />

in China. With this in mind, <strong>SBD</strong> has conducted an end-user <strong>survey</strong> to analyse <strong>and</strong> help vehicle manufacturers<br />

underst<strong>and</strong> how smartphone owners are using apps <strong>and</strong> what their level <strong>of</strong> interest is for using those apps in the <strong>car</strong>.<br />

Reference <strong>SBD</strong>/TEL/3020

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