Syllabus: Computer Maintenance & Repair 2 - Center for Career and ...

Computer Maintenance and Repair II
Course Syllabus
Instructor: Mr. Pelletier
E-mail: tpelletier@sau57.org
Web site: http://ssd.sau57.org/cte-computer-networking
Classroom: Room V119
Class Times: 11:05AM-12:35PM
Office: Career & Technical Education Center
Office Hours: 7:30AM-3:30PM
Office Phone: 893-7073 ext. 5337
Prerequisite: Computer Maintenance I and Computer Networking
Textbook: Jean Andrews, A+ Guide to Managing and Maintaining your PC, Seventh Edition. Course
Technology/Cengage Learning Incorporated, 2010, ISBN-13: 978-1-435-49778-8
Software: Students enrolled in this course will receive a fully licensed copy of Windows 7 Server Edition to take
home and install on their home computer. The software is distributed under the Microsoft Dreamspark program to
encourage students to pursue careers in Networking and Servers utilizing Microsoft products.
College Credit: This course is available for 6 college credits through MCC's Running Start program and aligns
with Manchester Community College's CIS 102 A+ and CIS 103 A+ Courses.
Course Objectives: Students will gain a complete, step-by-step approach for learning the fundamentals of
supporting and troubleshooting computer hardware and software. This course maps fully to CompTIA’s latest 2009
A+ Exam objectives.
Specific topic coverage includes:
Introducing Hardware
Introducing Operating Systems
Working with People in a Technical World
Form Factors, Power Supplies, and Working
Inside a Computer
All about Motherboards
Supporting Processors
Upgrading Memory
Supporting Hard Drives
Installing and Supporting I/O Devices
Multimedia Devices and Mass Storage
PC Maintenance and Troubleshooting Strategies
Installing Windows
Maintaining Windows13
Optimizing Windows
Tools for Solving Windows Problems
Fixing Windows Problems
Networking Essentials
Networking Practices
Security Essentials
Security Practices
Supporting Notebooks
Supporting Printers
Catalog Description: Students returning for a second year of Computer Electronics will work primarily as
entry-level technicians. Tasks will include assembly of new computer systems, installation and configuration of
systems and peripherals, support staff with a variety of computer needs, and repair and maintain a two-hundred node
Novell network within the school system. A good portion of class time will be dedicated to preparation for the A+
Technician Certification Exam. Upon graduation, students are able to work as entry-level technicians and sales and
support personnel in a wide variety of technical fields. Further study is recommended for those wishing to pursue
this highly technical field. A majority of graduates do elect to pursue further study at 2 or 4-year colleges.
Additional credits are available for those students wishing to pursue internships in the field. Prerequisite: Grade of
C or better in Computer Networking
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Website:
Supplementary information for the course is available at http://ssd.sau57.org/cte-computer-networking. The
website contains the course syllabus, course outline, project details, and other information for the course. A
mobile app is available at http://ssd.sau57.org/ssdmobile.
E-mail:
All students are requested to obtain an e-mail account. The e-mail account name must be school appropriate and the
student’s full name must be included in the e-mail name field. If you have any questions about the course or need
assistance, please contact the instructor in person or by e-mail at any time. Most assignments must be submitted by
e-mail on or before 3:00 P.M. on the due date. The Microsoft Word format should be used for any e-mail
submissions.
Grading and Evaluation Criteria:
In this class, students will be evaluated according to performance in the following categories:
Assignments, labs and performance tests 20%
Exams, quizzes, research and presentation 30%
Work as a student technician 30%
Final Exam 20%
Grades can be accessed on Infinite Campus using the portal at https://campus.sau57.org/campus/portal/salem.jsp.
On your smart phone you can download the Infinite Campus Mobile Portal App. Launch the Campus App and enter
your District ID in settings. The District ID is: GFHWMN
Attendance:
Students are expected to be present and punctual for all scheduled classes and labs.
Special Accommodations:
If you have a special learning need or issue, please notify your instructor immediately. Students are required to
provide documentation of disability to Disability Support Services prior to receiving accommodations.
Classroom Etiquette:
Pagers and cell phones will be turned off or set to vibrate mode during class. Please show courtesy to the class by
restricting conversation to in-class topics, and raise your hand to gain attention when asking a question or raising a
point of discussion.
Lab Equipment:
Students are expected to respect the equipment in the lab and make the learning environment relaxed and
comfortable for all. Much of the equipment in the lab is in for servicing by customers and does not belong to the
school. Students are not to use or work on any equipment without first checking with the instructor.
Academic Honesty:
The high school experience is founded on the concepts of honesty and integrity. Dishonesty, cheating, plagiarism,
or knowingly furnishing false information to the school are regarded as particularly serious offenses. Cases of
dishonesty will be handled by levying heavy penalties. In flagrant cases the penalty may be dismissal from school
after proper due process proceedings.
Turning in Work:
In order to help reduce printing and paper costs, all documents need to be submitted via e-mail. Be sure your e-mail
account includes your full name and the assignment topic is in the subject field.
Late Coursework:
All assignments are to be turned in on the due date.
Late work will be accepted at the instructor’s discretion for partial credit.
Research and Communication:
Communication skills, both oral and written, are a widely recognized issue in need of improvement in the field of
information technology. Many proficient technicians have limited skills communicating with co-workers and endusers.
Our goal is to address this issue by having students perform research and present findings as part of the class.
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RUNNING START PROGRAM:
Offered through Manchester Community College (MCC), Manchester, NH 03102
College Course: _ CIS 102 A+/Prep Hardware and CIS 103 A+/Prep Software (6 credits)_____
Instructor: __Mr. Thomas Pelletier________________________________________________
Location: __Salem High School, 44 Geremonty Drive, Salem, NH 03079________________
Catalog Description: The A+ Preparation class is the starting point for a career in IT. The class covers
maintenance of PCs, mobile devices, laptops, operating systems and printers and prepares students for
CompTIA’s A+ hardware exam.
Course Objectives: Upon completion of this course the student will be able to:
1. Identify all major components of a PC computer system and to describe the function of each.
2. Describe the main technologies associated with computer networking.
3. Identify all major components of a Laptop computer system and to describe the function of each.
4. Identify all major components of a printer and to describe the function of each.
5. Describe the main technologies associated with the operational procedures of computer hardware.
6. Prepare for the CompTIA A+ hardware Exam
MCC Course Grading System:
Letter Numeric Letter Numeric
A 93.33-100 C 73.33-76.66
A- 90.00-93.32 C- 70.00-73.32
B+ 86.67-89.99 D+ 66.67-69.99
B 83.33-86.66 D 63.33-66.66
B- 80.00-83.32 D- 60.00-63.32
C+ 76.67-79.99 F Below 60
Tuition Refund Policy: Refunds of the $150 Running Start tuition fee cannot be issued by the college.
This is a Running Start Program / CCSNH (Community College System of NH) policy.
Dropping a Course: Simply ceasing to attend classes or notifying the instructor does not constitute
officially dropping a course. If you plan to drop the course, you must complete an official Drop form
which is available from the college website: www.mccnh.edu by clicking on Academics and then Forms
to Download. You and your Running Start teacher will need to sign the Drop form and then forward it to
the Running Start Coordinator at least 6 weeks before the end of the course.
Academic Adjustments/Disabilities Services: Under the Americans with Disabilities Act (ADA) of
1990 and Section 504 of the Rehabilitation Act of 1973, individuals with disabilities are entitled to
academic adjustments with appropriate documentation. Students wishing to discuss services should
contact the Coordinator of Disabilities Services at 603-206-8142. Note for Running Start students:
Please be advised that students currently receiving modifications in an IEP under the Individuals with
Disabilities Education Act and Section 504 of the Rehabilitation Act will not be eligible for modifications
in a college course in the Running Start program. While students may be eligible for accommodations
through the college’s Disabilities Services Office, students must be otherwise qualified to do college level
work and address the essential elements of the course without fundamental alterations to the
curriculum. If you have questions, please contact the Disabilities Coordinator at the college offering the
course in the Running Start program.
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