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Spouse Carve-Out Workflow Chart.pdf - ConSova

Spouse Carve-Out Workflow Chart.pdf - ConSova

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<strong>Spouse</strong> <strong>Carve</strong>‐<strong>Out</strong> <strong>Workflow</strong> <strong>Chart</strong><br />

Begin Verification<br />

Step 1<br />

<strong>ConSova</strong> receives “Client<br />

Name” data.<br />

Step 2<br />

Data is analyzed and<br />

imported.<br />

Step 3<br />

Send SV Forms to<br />

Employees.<br />

Step 4<br />

Response/SBV form received<br />

from Employee<br />

NO<br />

<strong>Spouse</strong>/Domestic<br />

Partner does not<br />

complete the<br />

verification.<br />

YES<br />

Step 5<br />

Is Section 1 of SBV form<br />

Complete<br />

NO<br />

Incomplete Disposition<br />

Letter Sent to<br />

Employee.<br />

YES<br />

Step 6<br />

Is SP/DP employed<br />

NO<br />

Disposition Letter Sent.<br />

YES<br />

(CONTINUED)<br />

End Verification.


(CONTINUED)<br />

YES<br />

Step 7<br />

Is SP/DP employed by<br />

“Client Name”<br />

YES<br />

Disposition letter sent.<br />

NO<br />

Step 8<br />

Is Section 2 of SBV<br />

Form complete<br />

NO<br />

YES<br />

Step 9<br />

Is Section 3 of SBV<br />

Form complete<br />

NO<br />

Incomplete Disposition<br />

letter sent to Employee.<br />

YES<br />

Step 10<br />

Is SP/DP eligible for their<br />

Employer’s medical coverage<br />

YES<br />

<strong>ConSova</strong> sends letter<br />

stating SP/DP is<br />

ineligible.<br />

NO<br />

Step 11<br />

Is <strong>ConSova</strong> able to<br />

Successfully contact SP/DP’s<br />

Employer<br />

NO<br />

Incomplete Disposition<br />

letter sent stating<br />

“Pending Contact w/<br />

Employer”<br />

YES<br />

Step 12<br />

SP Employer confirms<br />

they are eligible for their coverage<br />

NO<br />

Disposition letter sent.<br />

YES<br />

<strong>ConSova</strong> sends Letter<br />

stating SP/DP is<br />

ineligible.<br />

End of Verification<br />

<strong>ConSova</strong> reports Verification results<br />

to “Client Name”.

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