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Balmoral Bush Nursing Centre CONTENTS President’s Report Organisational Governance Structure Our Board Our History Centre Manager’s Report Strategic Performance Environmental Services Clinical Nursing Case Management Community Services BBNC Snapshots Stories of our Service Volunteers Our People Our Values Our Staff Staffing Structure Services Provided Doctors Donations Key Partners 2 3 4 5 6 7 - 9 10 11 12 13 - 16 17 - 18 19 - 25 26 27 28 29 30 31 32 33 34 Graphics & Layout by Little Fish Design, Hamilton -1-
Balmoral Bush Nursing Centre PRESIDENT’S REPORT It is with great pleasure that as president I can report on another very successful year for the Balmoral Bush Nursing Centre. The Centre is in a very solid financial position and has a strong culture and professional ethic. The Balmoral Bush Nursing Centre continues to be a health care provider others aspire to. Recently the Centre underwent an accreditation process and passed with flying colours. Congratulations to Centre Manager Lisa Hutchins and all the staff for their dedication and commitment to continual improvement and quality of service provision. It is always a pleasure to walk into the Centre which has a friendly community feel but at the same time has a sense of purpose and professionalism. This culture does not happen by chance but through shared vision and a compelling drive to provide the best services for our community. One of the roles of the board is to set the strategic direction of the BBNC and then to work with the Centre Manager to ensure that these directions are met. This year I would like to comment on the Live Active Program, a suite of exercise initiatives. This program is an example of the BBNC using the strategic heading of ‘Knowing Our Community Really Well’ – and providing a service that connects people, promotes knowledge and invests in the health of our community. As the old saying reminds us “Prevention is better than cure.” This example is not to take away the importance of the other services provide but to highlight the diversity of the Centre – which has a real sense of the importance of ‘Health and Wellbeing.’ This year we introduced to our meeting structure ‘Growth Meetings’ whereby we undertook in house professional development to continually develop the skills that we need as a board to compliment and challenge the diversity of services that the Centre can and should provide into the future. As this is my last president’s report I would like to take the opportunity to thank the board members: Anita Watt, Suzanne Smith, Cathie Walsh, Peter Mailes, Bruce Laidlaw and Jamie Armitage for their continued support, enthusiasm, ability to question and for their ambition to continually raise the bar in terms of board performance. g The board is ably assisted by the members of the community who sit on our sub – committees or volunteer in many ways. We thank them for contributing. The one person who draws all the governance bodies together is Sabrina Watt who once again has done a tremendous job for the board. Wendy Hobbs - PRESIDENT One of the board’s most important jobs is making sure that the composition remains right for the Centre’s evolving development of services and consequently that succession planning and renewal happen seamlessly. I have no doubt that the time is right for a new president and that the addition of new board members will refresh and keep the board energised for continued successful governance. It has been an absolute pleasure to be a part of the BBNC Board and I wish it and the Centre continued good health. -2-
Page 4 and 5: Balmoral Bush Nursing Centre ORGANI
Page 6 and 7: Balmoral Bush Nursing Centre OUR HI
Page 8 and 9: Balmoral Bush Nursing Centre STRATE
Page 10 and 11: Balmoral Bush Nursing Centre STRATE
Page 12 and 13: Balmoral Bush Nursing Centre CLINIC
Page 14 and 15: Balmoral Bush Nursing Centre COMMUN
Page 16 and 17: Average Student No per month Km tra
Page 18 and 19: Balmoral Bush Nursing Centre Connec
Page 20 and 21: Balmoral Bush Nursing Centre STORIE
Page 28 and 29: Balmoral Bush Nursing Centre OUR PE
Page 30 and 31: Balmoral Bush Nursing Centre STAFF
Page 32 and 33: Balmoral Bush Nursing Centre SERVIC
Page 34 and 35: Balmoral Bush Nursing Centre DONATI
Page 36: www.balmoralbnc.com.au Balmoral Bus

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