Company Newsletter - Mears Transportation

July - August 2012 Volume 16 Issue 4

2 

EMPLOYEE NEWS 

WELCOME ABOARD 

Hello Florida! is pleased to welcome Stacey Baytes as Account 

Manager. Stacey recently relocated from Atlanta, where she spent 

the last 7 years working with a destination management company 

in both Accounting and Operations roles. She has a bachelor’s 

degree in Recreation from the University of West Georgia and is 

finishing her master’s degree in Restaurant, Hotel and Meetings 

Management through the University of Alabama. We are excited 

to have Stacey join our Orlando team! 

We welcome Mickie Goelz to the role of Taxicab Sales Manager. 

A graduate of Florida Gulf Coast University, Mickie comes to 

us with prior experience in the transportation industry, but most 

recently from an insurance defense law firm here in Orlando. 

Her experience, education and enthusiasm will bring her much 

success with us. Through her efforts, we look forward to gaining 

new relationships and customers. 

Please welcome Carl Head as the newest fulltime Safety 

Investigator. Carl started with Mears as a part-time Investigator in 

January 2011. Carl consistently demonstrates a “can do “attitude 

and willingness to fill in whenever needed. He was previously 

employed with the Orange County Sheriff’s Office, retiring in 

2004 after 20+ years. Carl brings a wealth of experience and 

knowledge that will continue to serve him well in his day-to-day 

duties on our Safety team. He also is a Florida Licensed real 

estate agent and is very involved with animal rescue and 

Masonic Lodge. 

ON THE MOVE 

Please join in congratulating Heidi Ziegler on her promotion 

to Customer Service Supervisor. Heidi has been in the transportation 

and hospitality industry for 30 years, the last four 

years with Mears. She began her career with us as a Cashier 

and quickly moved into Luxury Vehicle dispatching. With the 

launch of Mears Global, Heidi joined the Special Accounts 

department as the Lead Coordinator working closely with our 

affiliates in other markets. Prior to joining Mears, Heidi lived 

in Germany and worked as a Travel Agent for Pan American World Airways. She 

has also served in various capacities for multiple ground transportation companies 

throughout her career, including the role of General Manager. Heidi’s vast 

experience and her desire to always learn more made her an obvious choice for 

Customer Service Supervisor. 

BIRTH ANNOUNCEMENT 

Credit/Collection Specialist 

Melisa Lopez and Victor 

Gonzalez welcomed a baby 

girl on March 26. Lilyanna Bliss 

Gonzalez weighed 8 lbs., 3 oz. 

and measured 21-1/2 inches. 

Congratulations to mom, dad 

and big sisters Jordan, Leila 

and Brianna. 

MEARS IN MOTION NEWSLETTER • July - August 2012 

25 YEARS 

20 YEARS 

CONDOLENCES 

Bennett Jones 

Motor Coach Mechanic 

Larry Duniho 

Manager, Taxi Parts Counter 

WEDDING ANNOUNCEMENT 

Rae Melek in Applications Development 

and Nick Maffeo exchanged wedding 

vows on April 21. Congratulations, 

Rae and Nick! 

Jerry Turner on our Client/Server 

Applications Development team and 

Andrea Polchlopek were married on 

December 3. Best wishes, Jerry and 

Andrea! 

Trolley Supervisor Ron Hyatt passed away on 

May 18. Ron joined Mears as a Motor Coach 

Operator In 2005.We extend our sympathies to 

his family, friends and co-workers. 

Heartfelt condolences to family, friends and 

colleagues of Luxury Vehicle Chauffeur 

David Cleator, who passed away on June 5. 

David had been an independent contractor 

with Mears since 1996.

15 YEARS 

Bruce Bauer 

Motor Coach Operator 

10 YEARS 

Dennis Allen 

CCC Service Mechanic 

Jack Bumgarner 

CCC Radio Dispatch Coordinator 

Howard Pikus 


Edwin Diaz 


Tammy Shaw 


Lionel Jean Baptiste 


Roberto Lahens 


Al Rudinger 


EMPLOYEE NEWS 

Miguel Fretts, Jr. 


5 YEARS 

Eril Araujo 


Renate Clawson 


Ghisleine Emile 

Motor Coach Cleaner 

Patricia Garner 

Motor Coach MOD 

Ruben Gutierrez 

Airport Operations Lead 

Samlal Bachoo 


Kismet Diallo 


Fritz Exaus 

Shuttle Van Driver 

Scott Gasco 

Telecom Analyst 

Gaspar Merzoian 

CCC Shop Supervisor 

Giovanny Bonil 


Faleth Diogene 


Kenneth Fischer 


Renee Gramm 

Billing Specialist 


3

4 

1 YEAR 

MORE EMPLOYEE NEWS 

5 YEARS Continued 

Dave Jennings 

Motor Coach 

Cleaner 

Jim Phillips 

Motor Coach 

Operator 

Latesha Bean, MDS 

Gianfranco Brancucci, MDS 

Michelle Brooks, HF! 

Matthew Cantwell, MDS 

Eduardo Cintron, MDS 

Carlos Cruz, MDS 

Oscar Delvalle, MDS 

Myrna Ellis, CCC 

Juan Fernandez, MDS 

KUDOS 

Andy Jimenez 

CCC Radio Shop 

Technician 

Julio Silva 

Motor Coach 

Operator 

Hello USA! National Account Executive 

Valerie Hershiser sends KUDOS to Program 

Manager Trish Kanner: 

“YOU ARE A ROCK STAR! Great job on the 

Conference Direct (CD) transfers! You have 

been so AMAZING and I have so enjoyed 

working with you. Thank you for all your 

efforts, sincere care and ’CAN DO’ attitude. 

Everything with CD has been great. It couldn’t 

have gone better, and I have really high standards! 

This is not an easy group to impress, 

and they were impressed.” 

Core Values: Efficiency & Enthusiasm 

Hello Florida! Account Manager Danielle 

Guido and Field Staffer Chuck Favorite send 

KUDOS to Motor Coach Operators Roy Richardson 

and Sam Knechel and Motor Coach 

Dispatcher Jimmy Williams: 

Reina Fernandez, MDS 

Omar Guayana, MDS 

Frank Hahn, MDS 

James Hickey, MDS 

Russell Hickson, MDS 

Sony Isaac, CCC 

Joel Irzarry, MDS 

Shieva Jolly, CCC 

Keith Jones, CCC 


Abdel Laajaj 

Motor Coach 

Operator 

Chester Singletary 


“Kudos to Roy for going above and beyond 

his responsibilities to assist my group’s 

departure shuttle when we were in a bind. 

My group’s meeting let out about 45 minutes 

early, which was also 45 minutes before the 

shuttle was supposed to start. The staff and I 

had to scramble to get coaches to the hotel 

early. Roy came to help from out in the field 

since he didn’t have any other moves for a 

couple of hours. He did a one-way transfer 

and also offered to come back just in case we 

might need him again. 

“Also, kudos to Jimmy Williams, who helped 

get coaches to me as quickly as possible, and 

to Sam Knechel, who arrived early for the 

shuttle after his previous move and got right 

to work even though he hadn’t had a break 

yet.” 


Eric Martin 

Motor Coach 

Operator 

Mary Speigle 

DME Boarding 

Representative 

Camilla Nedd 

Motor Coach 

Operator 

Barbara Stadig 

Client/Server 

Applications Dev- 

elopment Manager 

Kim Kamensky, MDS 

Lawrence Kenoly, MDS 

Lindsay Leblang, HF! 

Vanessa Lopez, HF! 

Jennifer McCray, MDS 

Eddie Ortiz, MDS 

Cindy Parker, MDS 

Indira Persaud, MDS 

David Powell, MDS 

John Burkart (then a Motor Coach Operator, 

now MOD) sent KUDOS to fellow Motor 

Coach Operator Rick Just: 

“Big thanks to Rick for helping me out. He 

could tell from the radio chatter that I was a 

little confused about my next move. He took 

it upon himself to walk down to my coach 

and give me directions and a couple of pieces 

of advice that made all the difference. It was a 

smooth move after that.” 

Core Values: Enthusiasm & Efficiency 

Program Manager Mary Johnson sends 

KUDOS to Hello Florida! Field Staffers Lori 

Babb, Steve Babb, Tim Johnson and Bobby 

Seabrease: 

“For Starwood I was not feeling well and 

all the staff really stepped up to make this a 

flawless transfer. I wanted you to know what a 

Daniel Niles 

Trolley Supervisor 

Harry Waite, Jr. 

Transportation 

Coordinator 

Hector Ortiz, Sr. 


Pamela Young 

MDS Customer 

Service Agent 

Carol Salgado, HF! 

Katriona Salmon, CCC 

Maurice Skyers, MDS 

Karen Strong, MDS 

Aimee Suid, HF! 

Christopher Taylor, MDS 

Dominique Walker, MDS 

Lisa Wilson, MDS 

great job they did and how grateful the client 

and I were for the wonderful job.” 

Hello Florida! Staffing Manager Mary Swift 

adds: 

“I always love receiving positive feedback 

from our partners and customers, but to 

receive kudos from a fellow teammate, in my 

opinion, is extra special!” 


Hello Florida! Senior Account Executive 

Susan Harry sends KUDOS to Hello USA! 

Marketing Manager Monica Armstrong: 

“Thank you for helping us with our MetLife 

& WL Gore group’s graphics! You have been 

spot on with everything and our clients really 

appreciate the perfection. I know [it has 

been challenging] to match up the WL Gore 

graphics and you were able to fix and finalize.

Growing Greener 

COMPANY NEWS 

In April of this year, City Cab Company of Orlando introduced the first hybrid vehicles to our taxi fleet. Currently we have 5 hybrid taxis, plus 12 

fuel efficient vehicles, all of which feature stylish good looks and extended service intervals that help to reduce their impact on the environment. 

Our Toyota Camry hybrid taxicab offers drivers a 2.4-liter four-cylinder engine that produces 156 horsepower at 5700 rpm and 

156 pound-feet of torque at 4500 rpm. The vehicle mainly operates on the battery unless you need extra power; then the engine runs 

as needed. You also might be interested to learn that most of the charge for the battery comes from braking. Unique generators in 

the axles provide power to help keep the battery charged. The EPA-estimated fuel economy for the Camry Hybrid LE is 43 city 

mpg/39 highway mpg and 41 mpg combined. 

With customer and driver safety as our top priority, the Camry hybrid includes a number of important safety features. In government crash 

testing, it received a top 5-star score for overall crash protection, four stars for overall frontal protection and five stars for overall side 

protection. 

Sporting a redesigned company logo, these sleek new hybrids provide the City Cab Company with a fresh image that sets us apart in the transportation 

industry. 

Meet City Cab Driver Mike Hewitt, pictured here with a new Camry hybrid taxi: 

Q: How long have you been driving a Mears taxi? 

A: I’ve been contracting with Mears for three years now. 

Q: What did you do before becoming an independent contractor with Mears? 

A: I was an Information Technologies Executive. 

Q: What do you like most about your job now? 

A: I very much enjoy getting to know the customers. I also enjoy helping them with their vacation. It’s sort of like being their mobile concierge. 

Q: How does driving the new hybrid vehicle compare to driving a conventional/regular vehicle? 

A: It rides very smoothly and it is much roomier than it appears from the outside. And of course, the gas mileage is 

awesome. I only have to fill up every couple of days, versus every day. It has turned out to be a significant 

pay raise. 

Q: What surprised you at first about the vehicle? 

A: How quiet it is. 

Q: How do customers react? 

A: Customers are amazed at how much room there is and how quiet it is. Let’s just say I think 

we’re helping Toyota’s sales numbers. After riding in our taxi, I’ve had many 

customers say they would consider buying the hybrid Camry. 

KUDOS Continued 

MetLife is consistently blown away with our 

professionalism and expertise on all items. 

Thanks again for making us all look good. We 

really appreciate it!” 


Hello Florida! Director of Operations Kathy 

Turns sends KUDOS to Client Service Manager 

Karren Umstead: 

“Karren is awesome! I can’t thank you 

enough for having Karren assigned to us for 

McDonald’s and SAP. It was so great to have 

her there, just a phone call away. No matter 

what time, she would resolve any situation. 

She always came fully prepared with all the 

motor coach information and was just on top 

of everything.” 

Director of Client Services Lee Bradley adds: 

“Karren, once again you came through in 

grand style. Please accept my sincere thanks 

for your dedication and always doing 

whatever it takes to get the job done.” 


Shuttle/Dispatch Operations Manager Bobby 

Karim sends KUDOS to Motor Coach 

Operations MOD Patricia Garner and the 

Motor Coach Operations team: 

“I want to extend a sincere thank you to the 

Motor Coach Operations team for their extra 

efforts in assisting the Shuttle and DME 

Operations. Arrivals at the Airport were at 

a peak and equipment was limited. Patricia 

communicated with me throughout the entire 

shift to ensure that our operational needs 

were being fulfilled. She went above and 

beyond to make sure that equipment was 

not released before checking in with us. She 

maintained communication with our DCL 

counterparts to assist, and communicated 

pertinent information when necessary. Thank 

you, Patricia and a job well done.” 

Director of Client Services Lee Bradley adds: 

“Patricia, I would like to add my sincere 

thanks for a job very well done. Your focus on 

assisting the entire Mears team is indicative 

of your dedication to maintaining a seamless 

operation.” 


MDS Trainer Julie James sends KUDOS to 

Driver Managers Sandy Esteves and Cynthia 

Morris: 

“Sandy and Cynthia, thank you for your 

prompt and cheerful responses to my requests 

for assistance, information and employee 

photographs for each issue of the Mears in 

Motion newsletter! I very much appreciate 

your positive attitude and willingness to help, 

month after month.” 

Core Values: Respect, Efficiency & 

Enthusiasm 

Sandy Taylor, Disney Group Sales Coordinator 

sends these KUDOS: 

“I would like to thank all of our Limousine 

Chauffeurs for the outstanding job they 

always do to make sure every Disney 

Wedding is a day to remember:” 

Ottmane Belmoudden 

Darrell Davis 

Steve Kostecki 

Sam Masieh 

Stanley Minorczyk 

Ralph Roberts 

Core Values: Respect, Efficiency & Enthusiasm 


5

6 

COMPANY NEWS 

The following skilled Motor Coach Operators qualified for our Spring 2012 Safety Awards banquet by 

achieving 2000 hours of accident-free driving. More than 25 drivers qualified for the first time this year, 14 drivers earned their second safety award this year, 

49 drivers are three-time recipients, 62 drivers are four-time recipients, and three outstanding individuals received this safe-driving recognition for the fifth time! 

5-Time Recipients 

GARCIA, CARMELO 

KNECHEL, SAM 

SMITH, DAN 


ARMISTEAD, MAURICE 

BARAN, DANIEL 

BLANCO, CLARENCE 

BORELAND, HORACE 

BOW, MICHAEL 

BRINES, BILL 

BROWN, TAMARA 

CABRERA, JOAN 

CADET, WILNER 

CASTRO, LUIS 

CENATIEMPO, RICHARD 

CHEATUM, GREGORY 

CZAYA, RICHARD 

DASMY, JOSEPH 

DELICE, JEAN 

DEOLIVEIRA, MARCONI 

DIEUDONNE, MARCELA 

DIOGENE, FALETH 

HINDS, RICHARD 

JAFFAR, SYED 

JEANBAPTISTE, LIONEL 

JEAN-GILLES, ANSON 

KAUFFMAN, CHARLIE 

KILKENNY, PHILLIP 

LAHENS, ROBERTO 

LOPEZ, MARLON 

LOVE, BOBBY 

LOVERA, ARMANDO 

MACLEOD, BILL 

MALAVE, RAFAEL 

MATOS, HENRY 

MEDERO, TITO 

MEIJA, JORDAN 

MENDEZ, SANTIAGO 

MILLS, JONATHAN 

MOORE, GREGORY 

MORALES, DAVID 

ORTEGA, BENJAMIN 

PAGLIOCCA, JEANNE 

PALACIO, JAVIER 

PETERSON, RANDOLPH 

PHILLIPS, JAMES 

PIERRE, JEAN 

PIKUS, HOWARD 

POINT DUJOUR, PIERRE 

PORTER, EDWARD 

REARDON, BILL 

RHYNARD, DAVID 

RIBEIRO, HENDERSON 

RICHARD, LUCNER 

ROCHA, ERNESTO 

SCHROEDER, PATRICK 

SHAW, TAMMY 

STEEL, ROCKLAND 

TAYLOR, ALAN 

TELSAINT, WILNEL 

VALENTIN, RUBEN 

VALLEJO, GUSTAVO 

VERA, MATILDA 

WALKER, FREDDIE 

WALTERS, KENRICK 

WALTON, CREETON 

Drivers received awards based on the number of times they’ve achieved the 

safety program goals. 

Award 1, for First-Time Recipients 

Snap-Shut Log Book Cover 

Expandable Saddle Bag 

Imprinted Stainless Steel Tumbler 

Streamlight Key-Mate 

Award 2 

Tire Tread Depth Gauge 

Milano Jr. Writing Pad w/Drake Twist 

Calculator 

Re-Usable Grocery Bags 

Houdini Automotive Escape Tool 

30100 Houdini Key Chain Rescue 

Hook Tool 



ADAMS, JAMES 

ALMODOVAR, ISMAEL 

BAKER, TIMOTHY 

BOKEL, PAUL 

BROWN, SAMMIE 

CALIXTE, RICHARD 

CANTAVE, JACQUES 

CHARLIER, JEAN 

CLUTE, CHRISTIAN 

COOPER, RAYMOND 

CULLATON, BRIAN 

DE POFE, DOMINIC 

DEMARQUEZ, MARCEL 

DIAZ, EDWIN 

ELAM, NORMAN 

FELIZ, JOSUE 

FIGUEROA, BETSY 

GAITAN, LUIS 

GERMOSEN, SOBEIDA 

GONZALEZ, ALBERTO 

HASSAN, MOHAMMED 

HERNANDEZ, RICHARD 

HORN, GERY 

LAAJAJ, ABDEL 

LASANTA, CARLOS 

LILEY, RICHARD 

LOZADA, JOSE 

MARINELLI, JERRY 

MARTIN, JANE 

MARTIN, VICTORIA 

MCCREARY, GARY 

MCGINTY, ROBERT 

MESA, MARIA 

Award 3 

42” Arc Telescopic Folding Automatic 

Umbrella 

24 oz. Expedition Water Bottle 

12-Pack Cooler Bag 

Award 4 

Tool Kit 

Key Strap W/ Carabineer Hook 

Pen 

Shopping Tote 

Award 5 

Life in Motion Primary Computer 

Backpack 

Digital People Counter 

MILLER, MARK 

MINCHILLI, JOHN 

MURPHY, BILL 

OLMEDA, LINDA 

ORTIZ, USBERTO 

PANTOJA, JAROL 

PIMENTEL, DAVID 

ROBERTS, DARRYL 

RODRIGUEZ, ANTOINETTE 

SANTOS, ANGEL 

SHUTT, JAMES 

SIERRA, ROBERTO 

SOMMERCETTE, JOSEPH 

SOSA, NESTOR 

VALLE, JOSE 

WILKERSON, DONALD 


ALCIDA, CHERISTHENE 

ARMS, DANNY 

BACHOO, SAMLAL 

BAUER, BRUCE 

BERMUDEZ, ALEJANDRO 

CHAMBERLAIN, PAUL 

COLE, DONALD 

FULLER, PATRICIA 

JOYNER, ADAM 

JUST, RICKY 

LEITON, GERMAN 

MAIN, CLIFFORD 

MARTIN, ERIC 

MOLINA, GUILLERMO 

First-Time Recipients 

ANDERSON, GEORGE 

AUBOURG, MARC 

BAKER, WILL 

BELTRE, GILBERT 

BENTCLIFF, THOMAS 

BLOOM, MICHAEL 

BOWERS, ROBERT 

BRUCE, JAMES 

CHIDESTER, GARY 

COLON, EDWIN 

COLON, RANDY 

COLYER, HENRY 

DIFIORE, MATTHEW 

FREY, SHARON 

GIRALDO, JOSE 

GONZALEZ, CESAR 

HOWARD, SHAWN 

HOYO, MARCELINO 

HUGHLEY, DONNA 

JOHNSON-HORTON, 

ROSEANNE 

MACK, DAVID L. 

MASSE, DAVID 

MORCOM, RICHARD 

PEREZ, LUZ 

RAGBEER, RAMDATH 

RIVERA, MIGUEL 

RIVERA, VERONICA 

STEWARD, DANIEL

The Comfort Suites (computer code #1233) is now 

Clarion Suites Maingate West 

7888 West Hwy 192, Kissimmee, FL 34747 

407-390-9888 

Shuttle Zone 4; Luxury Vehicle Zone 162; Taxi Zone 354 

The Clarion MGW (computer code #1240) is now 

Comfort Inn MGW 

7675 West Hwy 192, Kissimmee, FL 34747 

407-396-4000 


Disney’s Art of Animation Resort (computer code #1199) 

is now open. 

1850 Century Drive, Orlando, FL 32830 

407-938-7000 


Studio 6 Hotel (location code #48352) has been added to our 

system for shuttle service. 

5733 W. Irlo Bronson Memorial Hwy., Kissimmee, FL 34746 

407-390-1869 


New Epcot Experience Gives 

Guests Green Ideas 

Showcasing green living, 

the VISION House opened 

at Epcot on Earth Day, 

giving Guests eco-friendly 

ideas and inspiration. 

Sponsored by Green Builder 

Media, the innovative 

exhibit includes a guided 

tour showcasing an array 

of environmental options 

ranging from whole-home 

automation to energy 

efficiency. 

Source: MouseMail 

LOCAL NEWS 

Now Open: Art of Animation 

Disney’s Art of Animation Resort opened its doors on May 31 as hundreds of Cast Members welcomed 

guests and community leaders from across Central Florida who shared in the historic moment. The resort 

supported 800 jobs during construction, and once completely open later this year it will employ a total of 

750 Cast Members. 

The big blue world of Nemo and friends has come to life as Disney’s Art of Animation Resort opened its first 

phase with 320 Finding Nemo family suites, which sleep up to six guests. The Cars wing will open June 18 

with 480 suites, and The Lion King opens August 10 with another 320 suites. Standard-sized guest rooms will 

make up The Little Mermaid wing, the final phase set to open September 15 with 864 rooms. All the themed 

areas offer elaborate storytelling both inside and out, from each of the classic films. 

The three-story, value-priced resort hotel tells the story of the animation process in phases from pencil 

drawings to close-ups. It immediately transports guests into the worlds of favorite Disney characters and 

animated films beginning at check-in. Pencil drawings of Nemo, Ariel, Lightning McQueen and Simba adorn 

the entryway, and a chandelier composed of 77 animation storyboards enhances the lively and modern 

Animation Hall lobby. 

At each wing of the resort, giant sketchbooks filled with favorite characters pave the way to each storyline 

revealed. And the character sketches become three dimensional with some 2,500 sculpted figures decorating 

the resort’s exterior and interior. “Our goal is to make guests feel like they have been immersed in the artistry 

and enchantment of Walt Disney and Disney•Pixar animated classics,” said Walt Disney Imagineer Frank Paris. 

Inside the guestrooms, everything from linens and carpeting to fixtures and furniture all tie in to the storyline. 

In Finding Nemo, there are coral-shaped chairs and bubble ceiling lights; metallic tiles in the bathroom make 

guests feel as though they are in a submarine. 

Kids of all ages can make a splash at the “Big Blue” pool, the largest hotel swimming pool at Walt Disney 

World Resort, measuring 11,859 square feet. Guests will feel like they are swimming with Dory and Nemo as 

underwater speakers periodically pipe in music and messages from film characters. Guests will enter scenes 

from the animated world and can explore the colorful reef and East Australian Current with a giant-sized 

Mr. Ray whose wings span 27 feet, pose for a picture with Crush or frolic with Squirt in the Righteous Reef, 

a children’s play area. 

Disney Imagineers continue to put finishing touches on the three wings of the resort opening throughout the 

summer and into September. At Cars, a freshly paved road will lead to the Cozy Cone Motel complete with a 

Cozy Cone pool and cone-shaped cabanas. It’s a journey through an African landscape in The Lion King 

complete with an elephant graveyard play area that invites youngsters to seek hakuna matata time. Treasures 

from the human world fill Ariel’s grotto in an under-the-sea kingdom in The Little Mermaid courtyard. 

Situated adjacent to Disney’s Pop Century Resort, Disney’s Art of Animation Resort is opening in phases, with 

family suite rates starting at $248 per night. These 1,120 suites include two bathrooms, a kitchenette and 

three separate sleeping areas that can sleep up to six. The 864 standard rooms sleep up to four, with rates as 

low as $95. 



7

8 

MORE NEWS 

Spotlight on Safety 

Bad Things Happen To Good Drivers 

Every day, good, experienced drivers who obey the speed limit 

and stay alert, are injured or killed by inexperienced, careless, 

drunk or reckless drivers. The National Safety Council (NSC) 

estimates that there are, on average, approximately 34,700 

motor vehicle deaths in the U.S. each year. The NSC analysis 

also determined that even good drivers are injured or killed by 

the two most common accident types: head-on collisions and 

running stop signs or red lights. 

Head-On Collisions 

According to NSC statistics, the head-on collision is the cause 

of about 42% of the “good driver” deaths on the road. These 

accidents are the most sudden and most difficult to avoid. 

There is often little time for evasive maneuvers and the speed of 

both vehicles increases the violence of the crash. The estimates 

are that 63% of head-on collisions appear to be caused by 

distracted drivers or by drivers who fell asleep at the wheel 

and drifted into oncoming traffic; 20% occur around curves in 

the road where a driver was going too fast and veered into the 

opposite lane of travel; and 6% were caused by drivers passing 

another vehicle at a bad time. 

Running Stop Signs & Traffic Lights 

The NSC statistics further showed that 16% of “good driver” 

deaths were caused by another driver who failed to stop at a 

stop sign, and 8% of the drivers killed were victims of red-light 

running. The Insurance Institute for Highway Safety (IIHS) estimates 

that each year more than 800 people die and more than 

200,000 are injured in crashes that involve red-light running. 

The IIHS has further determined that crashes at red lights have 

increased more than three times the rate of all other types of 

fatal vehicle accidents in the U.S. After monitoring several busy 

intersections over several months, IIHS discovered a pattern of 

red light violation rates of three per intersection per hour . . . and 

the rate was more frequent during peak travel times. 

What Can You Do? 

Our nation’s highways are still the safest place to drive. The 

National Highway Traffic Safety Administration (NHTSA) 

statistics show just 14% of traffic fatalities occur on highways, 

while an amazing 86% occur on city streets, side roads and 

byways. Of course, highway driving is never the only option 

you have, so use your professional training to avoid the poor 

driving habits of others. Stay alert and slow down when you 

travel on side roads. Keep your eyes moving to include looking 

far down the road, and stay alert for potential conflicts at all 

times. Approach curves with caution and at a safe speed. The 

same applies with intersections; be wary when you come to 

a stop sign or red light, even when you have the right of way. 

Watch other vehicles and their drivers to help determine what 

their actions may be. When your light turns green, take a couple 

of seconds and check both ways before proceeding. Protect 

yourself and slow down. 

Source: May 2012 Lancer Insurance Company “Driver Safety Bulletin” 


Opening Dates Set for 

Magic Kingdom Expansion 

Progress continues on the largest expansion in Magic Kingdom history, which is expected 

to draw even more visitors to Central Florida. As a multi-year project, New Fantasyland will 

open in several phases beginning this summer. In July, the second carousel of Dumbo the Flying 

Elephant will open along with a new interactive indoor area. Just in time for summertime 

fun in the sun, kids can also cool off with a new experience, Casey Jr. Splash ‘N’ Soak Station. 

By the holidays, several more experiences will be introduced, including Under the Sea - 

Journey of The Little Mermaid, Enchanted Tales with Belle, Be Our Guest Restaurant, Gaston’s 

Tavern and Ariel’s Grotto. 


Gaylord Opens Onsite Water Park 

The Gaylord Palms recently opened a new pool complex for hotel guests. For a real splash of 

WOW, kids will love the thrilling new Everglades-inspired Cypress Springs Family Fun Water 

Park. Highlights include: 

• Everglades-inspired water wonderland designed especially for families. 

• Multi-level water playground “tree house” with zero-entry beach-style design, four 

water slides, an active lagoon, plunge pool, water basketball play area, and dedicated 

toddler pool. 

• Poolside cabanas provide a private spot to relax and unwind. 

• Full-length feature films at the Splash ‘N’ Screen movie. (All films are child-friendly.) 

• Crack-A-Lackin’ Pool Party, where hotel guests can dance, play games and win fun prizes 

with special appearances by favorite DreamWorks characters. 

• Food and beverages at the new poolside SandBar. 

Source: Gaylord Entertainment

Here’s to Your Health: 

BackSafe ® Best Practices 

Dave is an active guy who’s never had any problems with his back. 

One day he’s at home doing yardwork when…OUCH! Suddenly he 

can’t move without severe lower back pain. What happened? Dave 

didn’t follow a few simple BackSafe ® steps to protect himself from a 

preventable injury. 

Many “sudden” back problems are actually the result of repeated small 

injuries over a period of weeks, months or years. These repeated “microtraumas” 

can accumulate and become a major pain in the back. Here’s what 

you can do EVERY DAY to stay healthy: 

Sitting: 

• Sit up straight, no slouching (your mother was right all along!) 

• Keep feet flat on floor 

• Be sure your lower spine is supported by the chair back 

• Hips and knees should be bent at a comfortable angle 

Lifting: 

• Keep your head up (don’t look down) 

• Test the load, get a good grip 

• Keep shoulders facing front, not twisted 

• Pull the load close to your body 

• Exhale while you rise smoothly upward 

• Straighten your knees, hips and legs; lift with your 

legs, not your back 

Carrying: 

• See your path clearly, before you start walking 

• Hold the load close to your body 

• Keep good balance 

• Don’t twist 

• Bend knees slightly 

Setting Load Down: 

• Take a wide stance 

• Bend knees 

• Keep head level 

• Arms straight 

• Exhale as you lower the load 

REMEMBER: “NOSE BETWEEN 

TOES – HEAD UP – LOAD CLOSE 

TO BODY” 

MORE NEWS 


9

10 

CUSTOMER COMMENTS 

EXAMPLES OF 

EXCELLENCE 

Shuttle Van Driver Roberto Jimenez 

was commended by a grateful 

customer: 

“I was a passenger on your van 

recently. Roberto was my driver. 

He was prompt and professional, 

letting me know how many more 

stops we had before going to the 

airport. I have never had a shuttle driver inform me of 

this. His driving was very professional as well, making 

complete stops and making sure to slow sufficiently 

before turns. At times, a multi-passenger van can feel like 

you are on a roller coaster when the driver makes turns, 

but not with Roberto. Along the way, I realized I had 

forgotten my iPhone at the hotel (my phone is the lifeline 

of my business!). Roberto agreed to get me back quickly 

to grab it. I am truly grateful! 

“I don’t always use a shuttle when I fly, but whenever I 

can, I will use Mears’ shuttle from now on.” 

Core Values: Respect, Safety, Efficiency & Enthusiasm 

Luxury Vehicle Chauffeur Steve 

Kakeyere received praise from Tiv 

Stottlemyer and Jim Williams with 

ERA Real Estate Professionals: 

“We had the pleasure of having 

Steve as our Chauffeur. He delivered 

exceptional service to our 

family and staff. He was always 

prompt and courteous. We enjoyed seeing him almost 

every day. We were confident that we were in good 

hands. He is definitely an exceptional Chauffeur. His 

customer satisfaction rating is 10++++.” 


A grateful customer praised 

Checker Cab Driver Pierre Telcy: 

“We used the services of Mears 

Transportation from Disney’s 

Boardwalk Hotel to Universal 

Studios. During the ride, I 

inadvertently left my wallet in the 

cab. Not realizing it for several hours, we contacted 

your organization and were given a claim number 

and were told that a call would be made to the 

fleet. We did not know the cab number or any other 

information. We didn’t hold out much hope of seeing 

the wallet again and started making arrangements for 

replacement identification because we were flying 

home the next day. 

“Before Customer Service had the chance to make any 

calls, my husband’s cell phone rang and it was the cab 

driver, Pierre Telcy. A passenger in the back seat had 

found the wallet and had given it to the driver. Within 

a half-hour, I had my wallet returned with everything 

intact! Thank for the quality of your organization and 

Mr. Telcy’s helpfulness, kindness and reliability.” 

Core Values: Efficiency, Integrity & Enthusiasm 


Kyle Briggs with Estee Lauder Travel Retailing appreciated 

the service provided by Hello Florida! Account Executive 

Chris Esposito and Account Manager Regina Batcher: 

“Thank you for all your help in putting together my meeting 

room again this year. I was very impressed by Regina’s 

dedication and passion. She rose above and beyond the 

call of duty to ensure my room was a success. It is very 

refreshing to have someone with such drive looking out for 

your best interests (and who’s not afraid to crack the whip 

when needed!). Again, thank you for all your help and 

hard work.” 


Hello Florida! Account Executive Alison Davis recently 

earned this note of thanks from Dawn Jones with the 

Convention Services Department at Rosen Shingle Creek: 

“The Chick-fil-A party looked amazing; you did a great job! 

I am so impressed with your work. You make things happen 

for our clients. All the stress and no sleep over the last 

couple of months was worth it. Your party rocked.” 

Core Value: Enthusiasm 

Senior Disney Sales Manage Nick Stein and Program 

Manager Mary Johnson received these words of gratitude: 

“A HUGE thank you for assisting with our event. As 

always, it was a pleasure to work with you! You (and your 

team) exhibited the highest degree of professionalism and 

flexibility in dealing with our challenging group. I don’t 

know what we would have done without you! I hope we 

can work together again in the future!” 

Core Values: Respect & Enthusiasm 

City Cab Field Operations Managers Chris Recicar and Ian 

Kaufman received the gratitude of a guest at ESPN Wide 

World of Sports: 

“I want to extend my thanks to you and the crew for the 

help you provided at the Braves game when my Blackberry 

went missing. It turned up in Lost & Found, but your 

cheerful assistance was much appreciated.” 

Core Values: Integrity & Enthusiasm 

Motor Coach Operators Robert Bowers, Josue Feliz, Neil 

Goss and Omar Guayana were thanked by this customer: 

“The move went very smoothly and I’d like to commend 

the motor coach operators for their teamwork. They helped 

me keep counts on their own coaches, assisted the other 

drivers with staging at the end of the program and were 

very well mannered. They greeted the guests with smiles, 

and the cast members and the Walt Disney World (WDW) 

representative recognized how smoothly everything went 

at the end of the night. He made a positive comment on 

how the drivers were staged and how it made perfect sense 

for the flow of loading. We were staged in Odyssey parking 

lot and two coaches had to back in, facing in the out 

direction with doors to the Guests. Awesome idea by Josue 

and Neil to stage that way! Worked out GREAT! Kudos to 

our AWESOME drivers!” 


A happy customer complimented Motor Coach Operator 

Sam Knechel: 

“WOW! I don’t know where to begin. Everything about 

our trip to Lakeland was fantastic. You have no idea how 

thrilled I was to see Sam as our driver. I knew we were in 

good, capable and competent hands for the duration of 

our trip. He is a true ‘Boy Scout’ driver - on time, prepared 

and ready for anything. He phoned ahead to destinations, 

gave door-to-door service, even ran back for repairs so we 

would not be left on the side of the road with a breakdown 

and 40 miserable people. 

“As a culture, we don’t often take time to say thank you, 

so THANK YOU Mears and Sam for a great trip. We look 

forward to making the same arrangements next year when 

we go to Lakeland.” 

Core Values: Respect, Safety, Efficiency & Enthusiasm 

Luxury Vehicle Chauffeur Carl Stephenson provided great 

service to Ron DiLorenzo from Wheeling, WV: 

“I want to thank your company for the wonderful service 

you gave my family while vacationing at Disney. While 

boarding our plane to depart for home, I noticed I had lost 

my cell phone. I called everywhere I had been in hopes of 

finding it. 

“A special thanks to Carl for taking time to check his van 

and discover my cell phone. He called my son (who 

was listed on the phone). I couldn’t believe he sent it by 

next-day mail to accommodate me. What a true gentleman 

and fantastic Chauffeur, all of which is a reflection on your 

company. Simply put, you are a class organization. Thank 

you very much for everything.” 

Core Values: Respect, Integrity & Enthusiasm 

Isabelle Doin with HRG North America commended Hello 

Florida! Account Executive Anne Laxson: 

“This is our second year working with Hello Florida!. I 

would love to go back to Orlando just to get to work with 

Hello Florida! and Anne again. I can’t say enough about 

her dedication to her clients. She really is fabulous to work 

with (during the planning and on-site). Always prompt to 

respond and is always up for a last-minute challenge! Every 

individual we met from your team has been GREAT, not 

just good. Thank you so much for helping make our event 

a success!” 


City Cab Operations Manager Brian Roy passed along a 

satisfied customer’s compliments for Checker Van Driver 

Serge Telfort: 

“Bill came from New York to see a medical specialist. 

Serge transported Bill and his family to and from Florida 

Hospital, and gave him excellent service. Bill says Serge 

was a true gentleman and that he could not be more 

satisfied with our service.” 

Core Values: Respect & Enthusiasm

Cabot Tracey with Push Button Productions sends his 

thanks to Sales Coordinator Teneisha Nance: 

“Thank you for the transportation your company provided. 

It was exactly what we needed and worked out really well 

for everyone at the event. You were a big help getting the 

whole transaction figured out.” 


Hello Florida! Account Executive Kelly Kruszewski and 

Account Manager Melissa Klein made a great impression 

on this customer: 

“I want to extend my sincere appreciation for the fine job 

you and your staff did as our destination management 

company for our Circle of Champions sales incentive. We 

had many compliments for all facets of the trip – the 

airport transportation, the excursions and the dining events. 

Melissa and her crew did a great job taking care of us and 

being attentive at all the functions – very professional and 

customer service oriented. 

“I appreciate the role Hello Florida! played in making our 

event a success and look forward to working with you in 

the future if the occasion calls for it. If you need a 

reference for a potential new client, please feel free to 

use my name.” 

Kelly Kruszewski adds: 

“One of the nicest emails I have ever received. Thank you 

Melissa for being such a rock star. I really appreciate all 

that you do!” 


Jill Ashcraft with Automotive Finance Corporation praised 

Hello Las Vegas! Account Manager Jacqueline Aviles and 

Field Staffers Daryl Blakely and Tracie Gray: 

“Thank you for everything you did to make our weekend 

in Las Vegas a wonderful experience. Our folks raved about 

the experience they had, and you and your team are responsible 

for that. We certainly appreciate everything you 

did to make this weekend a huge success. Daryl and Tracie 

did an outstanding job and I really appreciate your taking 

the time to check-in with me to make sure all was going 

well. Thanks again for everything!” 


Paul Mears III received this complimentary note for Sales 

Coordinator Teneisha Nance and Shuttle Van Driver John 

McCammack: 

“Thank you so very much for providing the Mears shuttle 

van for our Lake Silver event. Your generous contribution is 

greatly appreciated. Teneisha and John were wonderful to 

work with. They were courteous, professional, friendly and 

prompt. They were great representatives of Mears.” 



Dona M. Dickerson, Project Coordinator with HD Supply, 

complimented Motor Coach Operator Max Mena: 

“I wanted to let you know how great a job Max did for us! 

He knew exactly where we were going and how to get 

there. He came fully prepared and did not have to rely 

on anyone else. He did a great job transporting us and 

returning us safely! I wish more drivers were like him.” 

Core Values: Efficiency, Safety & Enthusiasm 

Sales Coordinator Erin Leonhardt, Motor Coach Operators 

Juan Fernandez and William Reardon and Hello Florida! 

Field Staffer Joe Zulywitz received this note of thanks: 

“I am very pleased with the service you and Mears have 

given us. I was delighted to see your representative, Joe, 

waiting for us with a big sign at baggage claim and leading 

us to your motor coach. Both drivers were very nice, 

helpful gentleman, and you have been very nice and 

helpful, too. I will certainly plan on using Mears again for 

such trips.” 


Barbara Allen with Frangus Elementary appreciated the 

service provided by Motor Coach Operators Lois Turco 

and Jeanne Pagliocca: 

“I wanted to praise our drivers, Jeanne and Lois. They 

were friendly, funny, and a pleasure to work with. Jeanne 

was very helpful in helping decide the best time to return 

from Legoland to ensure our arrival back at school. I know 

many people take the time to complain, but I had to let 

you know that these two ladies were awesome. We’ll be 

requesting Jeanne and Lois again.” 

Core Values: Enthusiasm & Respect 

Sales Coordinator Peggy Nance and Motor Coach 

Operators Bruce Bauer, Mark Miller, Jeanne Pagliocca 

and Alvaro Rudinger, Jr. were commended by a grateful 

customer: 

“Many thanks to you and Mears Transportation for 

providing motor coaches (and a luggage truck) for this 

year’s music travels. All trips went off without a glitch and 

you have been a tremendous help with the contracts. 

Without your help we would never leave the parking lot!” 


Sales Manager Ortancis Gaines received the appreciation 

of Charlene Bordenick with Cryovac, Inc.: 

“Ortancis, I want to thank you so much for making all 

those changes on the ground transportation reservations! 

You are a major key to the success of our annual meetings 

each year at Bay Hill. Thank you not only for your expertise 

in handling our transportation needs but also the 

professionalism with which you handle it. You make 

my job a lot easier.” 


EXAMPLES OF 

EXCELLENCE 

Luxury Vehicle Chauffeurs 

Alberto Joa and Domingo 

Rivera-Velez received a five-star 

review from Mark J. Bendix, 

President and COO of the Bama 

Companies: 

“Recently I had the opportunity 

to be served by your company 

while attending the McDonald’s 

Global convention in Orlando. 

The purpose of my note is to 

share my experience with you 

about the outstanding service I 

received by two team members. 

“I was staying at Marriott Orlando World Center when 

I first was served by Domingo Rivera-Velez. He took 

me to Ritz Golf Course where I had a tee time. He 

was extremely polite, respectful and service oriented. 

During my stay of 4 days I had a full calendar of 

events, meetings, and social obligations. When 

Domingo dropped me off at the course, he asked if 

I needed any additional rides and said he would be 

willing to accommodate them. Knowing I had a tight 

schedule over the next few days, I figured I would see 

how reliable he was. I told him when my golf game 

was going to be over and that I needed him to be 

there promptly, as I had another event to attend but 

needed to return to the hotel first. 

“This was the beginning of a busy week. Domingo 

was there on time and ready with a friendly demeanor. 

That evening, I asked him if he would be 

available, as I had to attend a cocktail reception and 

a dinner at another location. Domingo shared that his 

shift was over at 4 p.m. but that he would call a friend 

who could handle the transportation that evening. 

Domingo went out of his way to call Alberto Joa and 

coordinate my transportation needs for me and my 

business associates. He called to confirm the times 

and even checked in later that evening to make sure 

Alberto arrived on time. Over the next 4 days these 

two individuals provided the highest level of service 

for me and my business associates. They both were 

outstanding representatives of your company and 

were the most professional and service oriented drivers 

I have had. 

“I travel extensively around the world with businesses 

in Asia and Europe and use cars and drivers quite 

often. These two individuals are at the top of my list 

in terms of service, quality, flexibility, reliability and 

generally nice people. 

“I, too, am in the business of serving customers and 

would want my people to act and serve customers the 

way these two gentlemen served me.” 



11

12 


Sales Coordinator Jose Ulmos and Motor Coach Operators 

Robert Bowers, Brian Cullaton, Kismet Diallo, Gary 

McCreary and Tammy Shaw received this note of thanks 

from Gary Mervis, Chairman and Founder of Camp Good 

Days and Special Times: 

“On behalf of all the children, young adults and women 

who had the opportunity to participate in the Camp Good 

Days and Special Times’ annual Florida trip, I would like 

to thank you for your help in providing our motor coach 

transportation. 

“The Mears motor coach transportation allowed for us to 

all travel together and helped to make the trip special for 

all those who attended. In addition, please know that all of 

the drivers we had throughout our stay were very pleasant 

and accommodating.” 

Core Values: Enthusiasm & Respect 

Judy Campbell with Northern Blizzard Resources 

expressed her appreciation of Hello Arizona! Director 

of Business Development Kathleen Glenn and Account 

Manager Rachel Bell: 

“I have had so much positive feedback from our group on 

how well they were looked after by Hello Arizona! on the 

Phoenix trip. They said that everything ran so smoothly and 

every small detail was taken care of. 

“Thank you, Kathleen for recommending the Montelucia 

and for your incredible assistance in putting all the events 

together. Thank you, Rachel for bringing it all together and 

making the event such a success.” 


Kathleen Reynolds, Wedding Coordinator with Disney’s 

Fairy Tale Weddings, commended the service provided by 

Limousine Chauffeur Ralph Roberts: 

“Ralph was totally wonderful to work with. He was exactly 

where he was supposed to be when he needed to be there. 

I also liked how he knelt in front of the rear tire as the bride 

got into the limousine so that her dress did not come in 

contact with the rear tire and get dirty. Great attention to 

detail and another WOW!” 


Hello Florida! Senior Account Executive Lisa Bussard- 

Compton, Creative Services Manager Cendy Knight and 

Account Manager LeeAnne Littlefield earned this 

compliment recently: 

“A long overdue note of thanks to you, Cendy, and 

LeeAnne for our wonderful event! I’m still receiving calls 

on how beautiful it was. 

“Over the years I have worked with numerous destintation 

management companies, and you are, by far, the best! You 

made our vision a reality in a very short period of time and 

did it to perfection! 

“I thoroughly enjoyed working with all of you. Thank you 

for making my job so easy.” 

Core Value: Enthusiasm & Efficiency 


Karyn Rizzo with SunLife had great things to say about 

Program Manager Trish Kanner: 

“You were an amazing partner and friend, and I really can’t 

thank you enough! From the minute I met you, I knew how 

committed you were to making our program a success! 

It ran flawlessly, as I knew it would. You went above and 

beyond and I truly appreciate it. I took up so much of 

your day but you continued to have a pleasant smile on 

your face! I hope we get a chance to work together again. 

Again, my sincerest gratitude.” 


Amy Riendeau, Wedding Event Manager with Disney’s 

Fairy Tale Weddings, appreciated the service provided by 

Luxury Vehicle Chauffeur William Simpson: 

“I wanted to let you know how much I appreciate the 

driver. He called to let me know that he had found the 

missing phone and brought it to the Marriott Resort. The 

fact that he found it and returned it to the guest immediately 

is outstanding. AND he called me to let me know. I 

wanted to recognize him for the outstanding guest service 

he provided to this group! He deserves a gold star.” 

Core Values: Respect, Efficiency, Integrity & Enthusiasm 

Senior Sales Coordinator Rachel Bustamante and several 

Motor Coach Operators received this message of gratitude 

from Wendy Gray, Dreams Coordinator with Dreams 

Come True: 

“I am writing to say a great big thank you to you for all 

your help and support with our recent group trip to 

Orlando. As always, you arranged our coach transfers 

perfectly and I cannot thank you enough for taking care of 

this as well as arranging the airport transfers for the Gamble 

family who were travelling back to the UK. We really 

appreciate your being there. The group had a wonderful 

time in Orlando and thoroughly enjoyed themselves. 

“The drivers, as always, were first-class and couldn’t have 

been kinder or more helpful. No wonder so many people 

choose to travel with Mears. 

A special “thank you” to the following Motor Coach 

Operators who participated in various moves for this group: 

George Blum 

Luis Castro 

Christian Clute 

Oscar Delvalle 

Dan Lawler 

Bobby Love 

Robert McGinty 


Jane Martin 

Jeanne Pagliocca 

Corey Steff 

New Hello Arizona! Account Manager Jamie Britts was 

thanked by a happy customer right out of the starting gate: 

“Everyone was just great to deal with. It was really a 

pleasant experience, in fact the best one since I have been 

planning meetings and events for the past 10 years.” 

Hello Arizona! Account Executive Brianna Moody adds: 

“Jamie – great job! Kimberly from Brandt Tractor had a 

great experience with us. Way to go on your first program 

operated!” 

Core Value: Enthusiasm 

Sales Coordinator Janie Bascom received an “A+” from 

Cornerstone Charter Academy: 

“Thank you for making the adjustment [we discussed]. It 

is wonderful to work with such a reputable company that 

clearly has integrity. In today’s world, that integrity shines! 

We will definitely be using your company in the future. I 

will recommend you to others as well!” 

Core Values: Respect & Integrity 

We would also like to recognize the following individuals 

who received compliments from customers recently: 

Heather Husom 

Jeanine Ollarek 

Michele Caruvana 

Eti Itah 

Robert Bowman 

David Crawford 

Charlie Kauffman 

Roberto Lahens 

Christopher Luckie 

Rafael Malave Munoz 

Merry Meyer 

David Rhynard 

Gustavo Vallejo 

Derrick Wilson 

Bruce Boulden 

Linda Schwarz 

NEWSLETTER CREDITS 

Published bimonthly through the 

teamwork of: 

Cher Brutus, MDS Operations 

Chris Earl, Safety 

Joy Fleming, Employment 

Rosemary Gates, Sales 

Shannon Gravitte, Gov’t & Community Relations 

Heather Husom, Hello Arizona! 

Julie James, Training & Development 

Kraige Jean, Motor Coach Operations 

Bill Langbein, Print & Graphic Services 

Julie Mezzina, Hello Florida! Orlando 

Emily Nicolas, Hello Florida! Ft. Lauderdale 

Lynn Pool, Training & Development 

Jose Pujals, Print & Graphic Services 

Cari Rubin, Human Resources 

David Taitano, Taxi Training 

Jim Ungvary, Human Resources 

Heidi Ziegler, MDS Operations 

Melissa Zorko, Hello Las Vegas!

Company Newsletter - Mears Transportation

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