Park Right Guide - FINAL.pdf - Westminster City Council

Dear Motorist,
This guide tells you all you need to know about parking
in the City of Westminster. It explains what the rules
are, and what happens if they are broken. We've also
included a useful map of Zone One, illustrating where
you can park in Westminster.
To keep the traffic in the heart of London moving, our
parking facilities must be controlled. That's why within
the eight and a half square miles of our city, we provide
41,000 on-street parking spaces, 5,500 spaces in our
Masterpark car parks, have rules that are firm but fair
and invest any money from fines into transport and
community projects.
We've produced this guide to help you park within the
rules, please keep it in your glove box for whenever
you park in Westminster.
Danny Chalkley
Cabinet Member for Economic Development & Transport
Copies of this parking guide
are available in large print.
Call us for a free copy: 020 7641 2127
Minicom: 020 7641 3372

Contents
The parking charter 2
Parking in Westminster 3
How to park 4
Controlled parking zones 4
Single & double yellow lines 6
Kerb markings 8
Meter bays 10
Pay & display bays 12
Suspended bays 14
Resident bays 16
Disabled bays 18
Motorcycle bays 20
Coach bays 22
Bus lanes & red routes 23
Moving traffic 24
Other services 25
Parking enforcement 26
Payments and challenges 28
Where to park
Key to map 30
Map 31
Index to map 56
PARK RIGHT - CONTENTS - 1

The parking charter
We want to make sure that our approach to enforcement is firm but fair.
To do this we have launched a Parking Charter (detailed below) outlining
how we intend to deliver the best possible service to our customers.
Firm
• Take consistent enforcement
action and encourage considerate
parking.
• Pursue parking ticket evaders to
recover debt owed to the Council.
• Work with the police to protect our
parking attendants against abuse
and violence as well as to prevent
crime and anti-social behaviour.
Fair
• Simplify the rules and improve
how we communicate them
by publishing an Enforcement
Protocol (available on request
or via our website).
• Take photographs of all parking
contraventions by April 2006 to
make sure tickets are issued
correctly.
• Monitor and replace any incorrect
parking signs or lines on roads to
avoid confusing drivers.
Excellent
• Reply quickly to parking ticket
challenges whilst fully investigating
motorists’ comments.
• Get tickets right first time. New
hand-held technology will reduce
incorrectly issued parking tickets.
• Introduce cashless parking
systems and improve on-line
services to make interaction
with the service easier.
2- PARK RIGHT - THE PARKING CHARTER

Parking in Westminster
How to park
This guide is designed to help you park properly in Westminster and reduce
the likelihood of you receiving a ticket. Keep it in your glove box for whenever
you park in Westminster.
For the purpose of this guide, all references to parking mean any form
of stopping, waiting or parking of your vehicle.
Where to park
Our map of Zone One, at the back of this guide, will help you find your way
around central London and locate:
Masterpark car parks
Blue Badge bays
White Badge bays
Motorcycle bays
Coach bays
For the locations of other parking options visit
www.westminster.gov.uk.
PARK RIGHT - PARKING IN WESTMINSTER - 3

How to park
Controlled parking zones (CPZ)
WHAT DOES THIS SIGN MEAN
This sign indicates a Controlled Parking
Zone (CPZ). The times on the sign
indicate when parking regulations are
in force. There are eight Controlled
Parking Zones (A-H) in Westminster,
some of which have sub zones. A map
of the zones is shown opposite.
Enforcement hours and parking tariffs vary from one CPZ and sub zone
to the next. Zone entry signs indicate the times when waiting restrictions
within the zone are in force. Outside these times parking and loading or
unloading on single yellow lines is permitted, unless otherwise stated
on a nearby timeplate. Alternatively, you can refer to the signs placed
at individually marked bays.
What happens if I park in a CPZ
when the restrictions are in force
The times on the sign show when
single yellow lines, meter bays and
pay & display bays are enforced.
If you park on single yellow lines
within these times, or in a meter or
pay & display bay without making a
payment, you may receive a parking
ticket. Double yellow lines are
enforced 24 hours a day, and some
individual parking spaces, including
resident bays, may have their own
timeplates indicating the hours
of enforcement.
What are the exceptions
Please see ‘Single and double
yellow lines’, on pages 6 & 7
and the individual sections
in this guide.
4-PARK RIGHT - CONTROLLED PARKING ZONES (CPZ)

Controlled parking zones (CPZ)
AVENUE RD
KILBURN LANE
C2
HA ROW ROAD
B2
CHEPSTOW RD
C/B1
B3
THE BROAD WALK
C1
WARWICK AVE
CLIFTON GDNS
GLOUCESTER TE
ST JOHN’S
WOOD RD
BAYSWATER ROAD
QUEEN’S
GATE
B/C1
B6
WESTWAY
B5
KENSINGTON
GARDENS
A4
F1
SUSSEX GDNS
B4
PRINCE ALBERT RD
MARYLEBONE ROAD
EDGWARE ROAD
A3
PARK ROAD
F4
HYDE
PARK
GEORGE STREET
BROMPTON RD
REGENT’S
PARK
F2
OXFORD ST
PARK LANE
NEW CAVENDISH ST
GROSVENOR PL
A2
E1
BUCKINGHAM
PALACE RD
F3
REGENTS ST
GREEN
PARK
ST JAMES’S
PARK
H1
VICTORIA ST
VAUXHALL BRIDGE RD
A1
D3
BRIDGE ST
D2
HORSEFERRY RD
D1
G1
MILLBANK
G2
VICTORIA EMBANKMENT
GROSVENOR ROAD
PARK RIGHT - CONTROLLED PARKING ZONES (CPZ) - 5

Single and double yellow lines
Single yellow lines
Double yellow lines
WHAT DO THESE MARKINGS MEAN
Single and double yellow lines indicate that parking restrictions are in
place. You can park on single yellow lines outside the hours of control
(outlined below), but you cannot park on double yellow lines at any time.
Both single and double yellow lines have the same restrictions for
loading, unloading, picking up and dropping off passengers, which
are explained on the opposite page.
Single and double yellow lines may also be accompanied by kerb
markings, which indicate additional parking restrictions. Please
see pages 8 & 9 for details of these restrictions.
Hours of control
Hours of control may vary from zone to zone, please check before
you park your vehicle.
Single yellow lines:
8.30am to 6.30pm Monday-Friday
8.30am to 1.30pm or 6.30pm on Saturdays
Double yellow lines:
24 hours a day, every day.
6-PARK RIGHT - SINGLE AND DOUBLE YELLOW LINES

Single and double yellow lines
Loading or Unloading
• Commercial vehicles can stop to
load or unload for a maximum of
20 minutes between 11.00am and
6.30pm.
• Motorcycle couriers can stop to
deliver and collect packages for a
maximum of 20 minutes between
11.00am and 6.30pm.
• Private vehicles can stop to load
or unload for a maximum of 20
minutes between 11.00am and
6.30pm, but only if the items are
too bulky or heavy to be carried
from the nearest available paid
parking space.
Before 11.00am and after 6.30pm,
you can load or unload without
restriction, providing there are no
kerb markings indicating additional
restrictions. Please see pages 8 & 9
for more information.
IMPORTANT – In all of the above
instances, continuous loading
activity must be apparent otherwise
a parking ticket may be issued.
Picking up and dropping
off passengers
Drivers can stop on yellow lines
to pick up or drop off passengers,
but waiting for passengers is not
permitted. When picking up or
dropping off you must stay with
your vehicle at all times unless
your passengers need help getting
into or out of your vehicle.
What happens if I park here during
restricted times
If a vehicle is parked on a single or
double yellow lines and none of the
above listed activities are evident,
a parking ticket may be issued.
The vehicle may also be authorised
for removal unless it displays a
valid blue or white disabled driver’s
badge, in which case it may be moved
to the nearest alternative space.
There are no exceptions for
disabled badge holders.
Disabled drivers must not
park on yellow lines except
in the circumstances detailed
on the left.
What are the exceptions
Dispensations
If you need extra time to load,
unload or carry out essential
works such as construction,
electrical or gas maintenance,
you can apply for a yellow line
dispensation in advance. For
more information, call Parking
Services on 020 7823 4567.
Bank Holidays
Single yellow lines are not usually
enforced during bank holidays,
unless clearly signed restriction
timeplates are in place.
Restrictions on double yellow
lines remain in force at all times.
PARK RIGHT - SINGLE AND DOUBLE YELLOW LINES - 7

Kerb markings
Single yellow kerb markings
Double yellow kerb markings
8-PARK RIGHT - KERB MARKINGS

Kerb markings
WHAT DO THESE MARKINGS MEAN
These are markings on pavement kerbs that accompany single and
double yellow lines. They direct drivers to look for timeplates that
display additional loading and unloading restrictions that apply to the
yellow lines in that area.
Single yellow kerb markings mean:
Loading or unloading is restricted
during the time shown on the
timeplate.
Double yellow kerb markings mean:
No loading or unloading at any time.
What happens if I park here
Any vehicle parked when restrictions
are in place may be issued with a
parking ticket. Vehicles may also
be removed.
Picking up and dropping
off passengers
When picking up or dropping off
you must stay with your vehicle
at all times unless your passengers
need help getting into or out of
your vehicle.
PARK RIGHT - KERB MARKINGS - 9

Meter bays
WHAT IS A METER BAY
Meter bays are parking spaces
with individual meters that accept
payment for a particular space.
The hours of operation and
maximum stay periods are stated
on the meter instruction plate.
parking meter
Loading or Unloading
• Commercial vehicles can stop to
load or unload in a meter bay free
of charge, for a maximum of 20
minutes during controlled hours.
• Motorcycle couriers can stop to
deliver and collect packages,
subject to the same restrictions
as commercial vehicles.
• Private vehicles can load or
unload for a maximum of 20
minutes during controlled hours,
but only if the items are too bulky
or heavy to be carried, otherwise
payment is necessary.
IMPORTANT – In all of these
instances, continuous loading
activity must be apparent, otherwise
a parking ticket may be issued.
Outside controlled hours you can
load or unload without restriction.
10 - PARK RIGHT - METER BAYS

Meter bays
Picking up and dropping
off passengers
Drivers can stop in a meter bay
to pick up or drop off passengers,
but waiting for passengers is not
permitted. When picking up or
dropping off, you must stay with
your vehicle at all times unless your
passengers need help getting into
or out of your vehicle.
What happens if I exceed
the time limit
If you do not return to move your
vehicle before the paid time has
expired, the meter will display
the number of minutes in excess
(Penalty Time) and a parking ticket
may be issued. The vehicle may
also be authorised for clamping or
removal. Drivers can return to their
vehicles to top up meters, provided
that the maximum stay (normally
four hours) is not exceeded. If you
need to park for longer than the
maximum stay, you can move the
vehicle to a separate rank of bays.
What happens if the meter
is out of order
Parking on a meter that is out of
order is not permitted. This is to
discourage intentional vandalism
of meters. If you park next to an
out of order meter you may receive
a parking ticket.
What are the exceptions
Suspensions
You can apply to have a bay
suspended in advance by
calling Parking Services
on 020 7823 4567. For more
information on suspensions,
please see pages 14 & 15.
Bank Holidays
Meter bays are not usually
enforced on bank holidays,
unless otherwise stated on
the meter instruction plate.
Disabled Drivers
White Badge holders can
park on meters without
charge or time restriction.
This includes out of order
meters.
Blue Badge holders must
pay to park in meter bays,
but are granted an
additional hour of free
parking after the initial
paid time has expired.
Electric Vehicles
If you drive an electric vehicle
and you display the EcoMark
badge you can park free of
charge in Westminster’s
meter bays.
PARK RIGHT - METER BAYS - 11

PRESS FOR
TICKET
Pay & display bays
WHAT DOES THIS MEAN
Pay & display bays are parking
spaces with ticket machines for
a rank of bays. Full guidance
regarding payment, the hours
of operation and maximum stay
periods are stated on the front
of the machine. The machine
indicates the time allotted upon
payment and prints a ticket giving
the expiry time for your stay.
This should be clearly displayed
in the vehicle.
TIME
10p 20p 50p £1
COINS ACCEPTED
REJECTED COINS
pay & display machine
Loading or Unloading
• Commercial vehicles can stop to
load or unload in a pay & display
bay free of charge, for a maximum
of 20 minutes during controlled
hours.
• Motorcycle couriers can stop
to deliver and collect packages,
subject to the same restrictions
as commercial vehicles.
• Private vehicles can load or unload
for a maximum of 20 minutes
during controlled hours, but only
if the items are too bulky or heavy
to be carried, otherwise payment
is necessary.
IMPORTANT – In all of these
instances, continuous loading
activity must be apparent otherwise
a parking ticket may be issued.
Picking up and dropping
off passengers
Drivers can stop in a pay &
display bay to pick up or drop
off passengers, but waiting for
passengers is not permitted. When
picking up or dropping off you must
stay with your vehicle at all times
unless your passengers need help
getting into or out of your vehicle.
Outside controlled hours you can
load or unload without restriction.
12 - PARK RIGHT - PAY & DISPLAY BAYS

Pay & display bays
What happens if I exceed my
time limit
If you do not return to move your
vehicle before the expiry time
displayed on the ticket, a parking
ticket may be issued. The vehicle
may also be authorised for clamping
or removal. Drivers can return to
their vehicles to get a new pay
& display ticket provided that the
maximum stay (normally four hours)
is not exceeded. If you need to park
for longer than the maximum stay,
you can move the vehicle to a
separate rank of bays.
What happens if the pay & display
machine is out of order
An instruction sticker will usually
be displayed on the front of an out
of order pay & display machine.
This will advise you to either use an
adjacent machine, or that parking is
free up to the maximum stay period.
If the machine goes out of order
when you try to use it:
• You can park in another bay and
call the number on the machine
to report the fault and reclaim
any lost money.
• You can call the number to report the
fault or advise a parking attendant.
• You can buy a pay & display ticket
from a nearby machine in the
same zone. The zone letter
(A-H) is displayed on the front
of machines.
What are the exceptions
Suspensions
You can apply to have a bay
suspended in advance by
calling Parking Services on
020 7823 4567. For more
information on suspensions,
please see pages 14 & 15.
Bank Holidays
Pay & display bays are not usually
enforced on bank holidays, unless
otherwise stated on the front of
the machine.
Disabled Drivers
White Badge holders can
park in pay & display bays
without charge or time
restriction, including out
of order pay & display
machines.
Blue Badge holders must
pay to park in pay & display
bays, but are granted an
additional hour of free
parking after the initial
paid time has expired.
Electric Vehicles
If you drive an electric vehicle
and you display the EcoMark
badge you can park free of
charge in Westminster’s
pay & display bays.
PARK RIGHT - PAY & DISPLAY BAYS - 13

Suspended bays
suspended bay sign
WHAT DOES THIS SIGN MEAN
This means that ordinary parking facilities have been suspended
and parking is temporarily not permitted. The sign specifies the
days and times during which the suspension applies.
14 - PARK RIGHT - SUSPENDED BAYS

Suspended bays
Suspensions normally begin at
8.30am, except in an emergency
when they can be introduced at
any time of the day.
If a resident bay is going to be
suspended, several days advanced
warning will be given, where
possible, before the suspension
comes into effect. However, it is
advisable that residents check the
bay where their vehicle is parked
on a daily basis, to make sure that
parking has not been suspended
at short notice.
Suspensions can be granted for
the following reasons:
• building works – space needed
for skips, materials and access
• domestic and business moves
• special events - filming, weddings
and funerals
• emergencies
• security - when we are advised
to do so by the police
• loading or unloading
What will happen if I park in a
suspended bay
If you stop or park in a suspended
bay, a parking ticket may be issued
and your vehicle is likely to be
removed or relocated.
A suspension that has been
arranged for loading or unloading
must not be used to park
a vehicle. A parking ticket may
be issued if no loading activity
is evident.
Disabled badge users
are not permitted to
park in suspended bays.
If the vehicle displays a valid blue or
white disabled driver’s badge, it may
be moved to the nearest alternative
space.
If you suspect your vehicle has
been relocated, you can call the
London wide TRACE service on
020 7747 4747.
Residents or businesses can apply
for a particular bay or bays to be
suspended.
For details on suspension criteria
please call 020 7641 6850 or visit
our website at:
www.westminster.gov.uk.
PARK RIGHT - SUSPENDED BAYS - 15

Resident bays
sole-use resident bay
shared-use bay
WHAT DO THESE SIGNS MEAN
Residents of Westminster can apply for a resident parking permit for the
zone in which they live. There are two types of resident bays, shared-use
bays and resident-only bays. Resident permit holders can park in these
bays 24 hours a day, 7 days a week.
SHARED-USE BAYS
Some resident bays are shared use bays. Vehicles displaying a valid
pay & display ticket are allowed to park in the bay as well as resident
permit holders.
SOLE-USE RESIDENT BAY
These bays are only for resident permit holders.
16 - PARK RIGHT - RESIDENT BAYS

Resident bays
Loading or Unloading
• Commercial vehicles can stop to
load or unload in a resident bay
for a maximum of 20 minutes
during controlled hours.
• Motorcycle couriers can stop to
deliver and collect packages, for
a maximum of 20 minutes during
controlled hours.
• Private vehicles can load or unload
for a maximum of 20 minutes
during controlled hours, but only
if the items are too bulky or heavy
to be carried, otherwise payment
is necessary.
Outside controlled hours you can
load or unload without restriction.
IMPORTANT – In all of the above
instances, continuous loading
activity must be apparent otherwise
a parking ticket may be issued.
Picking up or dropping
off passengers
Drivers can stop on a resident bay
to pick up or drop off passengers,
but waiting for passengers is not
permitted. When picking up or
dropping off you must stay with
your vehicle at all times unless
your passengers need help getting
into or out of your vehicle.
What happens if I park in a resident
bay without a permit
If a vehicle is found in a resident bay
without displaying a valid resident
permit for that zone, a parking ticket
may be issued and the vehicle may be
clamped and authorised for removal.
What are the exceptions
Bank Holidays
Some resident bays are not
enforced on bank holidays.
In this case, other drivers may
be able to park in resident bays
without a permit.
Check signs and relevant
timeplates before parking.
Disabled badge holders
White Badge holders can
park for an unlimited time
in a resident bay.
Blue Badge holders cannot
park in resident bays
during controlled hours.
For information about applying
for a resident permit visit
www.westminster.gov.uk,
call Parking Services on
020 7823 4567 or visit a
One Stop Service.
PARK RIGHT - RESIDENT BAYS - 17

Disabled bays
WHAT DOES THIS MEAN
This is a parking space for
disabled badge holders. In
Westminster, you must display
a Blue or White Badge to park
in a disabled parking space.
The parking rules for White and
Blue Badge holders are different.
Blue and White disabled Badge
spaces are plotted on the map
at the rear of this guide where
you see these symbols.
disabled bay
Blue Badges
The Blue Badge is part of a national
scheme for disabled drivers and
passengers. In Westminster, Blue
Badge holders cannot park on yellow
lines, except when loading or
unloading, nor park free of charge in
meter or pay & display bays, as might
be the case in other parts of the UK.
Blue Badge holders
can park in:
• Blue Badge bays free of charge
• Meter and pay & display bays.
Drivers are permitted to stay one
extra hour after making an initial
payment for parking.
Blue Badge bay time limits
Monday to Friday 8.30am – 6.30pm
Usually for a maximum of four hours,
please check the timeplate.
If you park in a rank of bays for four
hours, you can only return to park in
the same rank of bays once you have
driven away for an hour.
If you need to park for longer than the
maximum stay, you can move the
vehicle to a separate rank of bays.
18 - PARK RIGHT - DISABLED BAYS

Disabled bays
White Badges
Disabled Westminster residents
and workers can apply for a
White Badge.
White Badge holders can park in:
• Resident bays.
• Meter and pay & display bays free
of charge for an unlimited time.
• Out of order meter bays.
• Blue Badge bays (see Blue Badge
bay time limits on page 18).
Dedicated White Badge bays
Some bays can only be used by a
specific White Badge permit holder.
A sign next to the dedicated White
Badge bay indicates which bay is
designated for a specific disabled
resident. All other disabled badge
holders who park in this type of
bay may receive a parking ticket.
What will happen if I do not display
a valid disabled badge
If you park in a disabled bay and
you do not display a valid disabled
badge, you may receive a parking
ticket and your vehicle may be
relocated or removed if misuse
of the badge is suspected. If
you suspect your vehicle has
been removed you can call the
London wide TRACE service on
020 7747 4747.
Masterpark car parks
Parking for disabled
badge holders is available
in Masterpark car parks, along
with a reservation scheme for
disabled parking.
For more information visit
www.masterpark.org.uk or
call 0800 243 348.
How do I apply for a White Badge
permit
Please visit our website at
www.westminster.gov.uk or contact
Parking Services on 020 7823 4567.
PARK RIGHT - DISABLED BAYS - 19

Motorcycle bays
solo motorcycle bay
WHAT DO THESE MARKINGS MEAN
Motorcyclists can park motorcycles on-street in a solo motorcycle bay
without time limit and without charge. There are 375 solo motorcycle
bays across Westminster, with room for 4,000 motorcycles. Motorcycle
bays are plotted on the map at the rear of this guide where you see this
symbol.
20 - PARK RIGHT - MOTORCYCLE BAYS

Motorcycle bays
Some bays offer secure parking
for motorcyclists where vehicles can
be attached to the in-ground security
anchors and hitching rails by using
a personal cable lock or chain.
These secure facilities can be found
at the following locations:
• Broadway, SW1 (2 sites), hitching
rails (38 bays)
• Carteret Street, SW1, in-ground
anchors (21 bays)
• Dartmouth Street, SW1,
in-ground anchors (8 bays)
• Tothill Street, SW1, in-ground
anchors (6 bays)
• Dean Farrar Street, SW1,
in-ground anchors (25 bays)
Masterpark car parks
Parking for motorcycles is
also available in Westminster’s
Masterpark car parks.
For more information visit
www.masterpark.org.uk or
call 0800 243 348.
Where else can I park a motorcycle
Motorcyclists must pay the correct
amount when parking on a meter
or pay & display bay. Please
ensure that you do not park in
any non-designated areas or
on pavements to avoid receiving
a parking ticket.
PARK RIGHT - MOTORCYCLE BAYS - 21

Coach bays
WHAT DOES THIS SIGN MEAN
This sign indicates a coach bay. There are 54 coach bays in Westminster.
coach bays are plotted on the map where you see this symbol.
Parking Times
Monday - Friday 8.30am – 6.30pm
Saturday 8.30am – 1.30pm
Charges - £4 per hour
Outside these times, coach parking
is free until 12.00 midnight.
Coach parking on-street is not
permitted between 12.00 midnight
and 8.00am.
Transport for London and the
Confederation of Passenger
Transport issue a free map
and guidance for coach parking
throughout the Greater London area.
For more information about coach
parking visit
www.tfl.gov.uk/vcs/coach-parking
Other Vehicles
If any other type of vehicle is parked
in these bays a parking ticket may
be issued.
22 - PARK RIGHT - COACH BAYS

Bus lanes & red routes
WHAT DO THESE MARKINGS MEAN
During the hours marked on the timeplate, the only vehicles that can
enter a bus lane are buses, bicycles, London black cabs and vehicles
with capacity for eight or more passengers. All other vehicles, including
Minicabs, cannot drive, stop, load or unload in a bus lane during
controlled hours, marked on the timeplate.
What happens if I drive or stop
in a bus lane
In the City of Westminster, bus lanes
are enforced using CCTV. If you drive
in or straddle a bus lane you may
be issued a Penalty Charge Notice.
What are the exceptions
Outside controlled hours, any
vehicle can drive in a bus lane.
However, in many parts of
central London, bus lanes apply
24 hours a day, 7 days a week.
Red Routes
Westminster City Council does not
enforce regulations on red routes.
Responsibility for this rests with
Transport for London and the
Metropolitan Police.
For further information please visit
the Transport for London website:
www.tfl.gov.uk.
PARK RIGHT - BUS LANES & RED ROUTES - 23

Moving traffic
WHAT ARE MOVING TRAFFIC REGULATIONS
Through a series of road markings and signs, moving traffic regulations
encourage safe driving and help reduce congestion.
Westminster City Council is responsible for enforcing moving traffic
regulations, in addition to parking regulations.
The following are some examples
of the signs and markings enforced
by Westminster City Council:
box junctions
directional arrows
on blue signs
routes restricted
to certain vehicles
What happens if I do not follow
moving traffic regulations
In the City of Westminster, moving
traffic regulations are enforced
using CCTV. If you do not drive
in accordance with the signs
and markings, you may be issued
with a Penalty Charge Notice.
CCTV evidence can be viewed at
our One Stop Service at City Hall.
Please see the back cover of this
guide for the location of Westminster
One Stop Services.
give way to oncoming
vehicles
prohibited turn signs
eg. no right turn
no entry
PARK RIGHT - MOVING TRAFFIC - 24

Other services
Dispensations and suspensions
If you are carrying out work or
services to premises in the City
of Westminster, require constant
access to your vehicle and need to
park for longer than the maximum
permitted stay at a meter, a pay
& display bay or on a yellow line,
you may be able to obtain
permission to park.
Cashless parking
As part of Westminster's dedication
to enhancing customer service,
new cashless parking initiatives
are being introduced.
For the latest information please
visit www.westminster.gov.uk/
cashlessparking
We offer a variety of different
services in the form of yellow line
dispensations and on-street permits
at a discounted meter tariff rate.
To find out about these services
please call Parking Services on
020 7823 4567 and ask to speak
to our Special Permissions Team.
PARK RIGHT - OTHER SERVICES - 25

Incorrect parking
If you don’t park in accordance with
the regulations or restrictions that
apply to your parking location you
may be penalised. Depending on
where you have parked and the
nature of the parking infringement,
one of the following penalties may
be applied:
• parking tickets or PCNs are the
most common form of enforcement
• clamping
• removal.
Parking tickets
If you receive a parking ticket, you
may ask the parking attendant for
an explanation. If you feel a ticket
has been issued wrongly, parking
attendants will record your
comments in their pocket book.
A parking attendant has no authority
to cancel or ‘tear up’ a parking ticket
once it has been issued.
The cost of a parking ticket is £120
or £80 depending on the nature of
the parking infringement. Payments
made within 14 days (including the
date of issue) will have a 50%
discount applied i.e. £60 or £40.
These charges are set by London
Councils and approved by the Mayor of
London and the Secretary of State,
not Westminster City Council.
IMPORTANT
• Do not ignore your parking ticket
or any associated correspondence
• Challenge your parking ticket if
you feel it has been wrongly issued
• If you write to us always include
the number of the parking ticket,
the Vehicle Registration Number
(VRN) and your full postal address
Clamping
Vehicles parked in contravention
may be clamped following the issue
of a parking ticket. Depending upon
the contravention, clamping can
occur immediately after the parking
ticket has been issued. If you do not
arrange for the release of the clamp
within four hours, the vehicle may be
removed, and a removal fee of £200,
together with the cost of the parking
ticket, will be payable.
The current charge for release from
a wheel clamp is £70. This charge
and the cost of the parking ticket
must be paid before the vehicle
will be released back to you.
To release the clamp, call the
number on the notice attached to
your vehicle. Credit and debit card
details are accepted over the phone
or you can visit the City Council's
One Stop Services.
26 - PARK RIGHT - INCORRECT PARKING

If you feel that you have been
wrongly clamped you are still
required to pay the charge for the
release of your vehicle and the cost
of the parking ticket. You can then
challenge the issue of the parking
ticket and wheel clamp charge.
Challenges must be received within
28 days of the release of your
vehicle.
Vehicle removal
Vehicles parked in contravention
may be removed following the issue
of a parking ticket. This is more
likely to occur if the vehicle is
causing an obstruction, for example,
a vehicle parked in a sole-use
resident bay without displaying a
valid resident permit. Depending
upon the contravention, removal can
occur immediately after the parking
ticket has been issued.
The current charge to recover your
vehicle is £200 which must be paid
in addition to the applicable parking
ticket.
To check if your vehicle has been
removed you can call the London
wide TRACE service on
020 7747 4747.
If you feel that your vehicle was
wrongly removed you are still
required to pay the charge for the
release of your vehicle and the cost
of the parking ticket, then ask for
a representation form on which to
challenge the ticket and removal.
This form must be received within
28 days of release of the vehicle.
If you do not collect your vehicle
from the vehicle pound within
24 hours, storage charges of £40 per
day will be incurred. If your vehicle
does not have valid road tax, the City
Council will take steps to dispose of
your vehicle within 7 – 14 days from
the date of removal. If your vehicle
does have valid road tax and you do
not claim your vehicle within 84
days, then the City Council will take
steps to dispose of your vehicle at
a further cost of £70. The cost of your
parking ticket, removal, storage and
disposal will still apply and action
will be taken to recover these charges.
Vehicles displaying a valid
disabled badge will not be
clamped or removed unless misuse
of the badge is suspected. If the
vehicle is causing an obstruction
it may be relocated. If your vehicle
is removed or relocated call the
London wide TRACE service
on 020 7747 4747.
PARK RIGHT - INCORRECT PARKING - 27

Payments and challenges
How to pay for a parking ticket
If you pay within 14 days of the date
on the parking ticket (including the
date of issue) the charge is reduced
by 50%.
You can pay a parking ticket by the
following methods:
On our website
Visit www.westminster.gov.uk and
pay by credit/debit card after clicking
on Parking Charge Notice payments.
On the phone
Call our 24 hour Parking Services
line on 020 7823 4567 to pay via
an automated service.
In person
By cash, credit/debit card, cheque
or postal order at one of our One
Stop Services.
By Post
By cheque or postal order to:
Parking Services
City of Westminster
PO Box 396, Warrington
WA55 1EL
How to challenge a parking ticket
If you feel a parking ticket has
been wrongly issued you should
challenge it.
1. Formal written representation
A Notice to Owner (NtO) will be sent
to the registered owner of the vehicle
28 days after the parking ticket has
been issued.
This Notice will advise that there
are 28 days to either:
• Pay the parking ticket in full; or
• Make a formal written
representation to the Council
based upon the grounds detailed
in the NtO.
On receipt of the representation,
we will carefully consider all the
relevant facts, any mitigating
circumstances and all information
relating to the contravention held
on our computer records and in the
parking attendant's pocket book.
If your representation is accepted,
you will be notified that the parking
ticket has been cancelled.
Otherwise, you will be sent a formal
Notice of Rejection (NoR) together
with an appeal form. The NoR will
advise you to either pay the parking
ticket in full or to appeal to an
Independent Adjudicator against
this rejection.
28 - PARK RIGHT - TICKET AND CLAMPS: PAYMENTS AND CHALLENGES

If you need advice on how to
challenge a parking ticket, call
Parking Services on 020 7823 4567.
2. Appeal to an Independent
Adjudicator
You can only appeal to the
Independent Adjudicator on receipt
of the Notice of Rejection (NoR).
Appeals at this stage should be
sent to the Independent Parking
Adjudicator at the Parking and
Traffic Appeals Service using the
appeal form provided with the NoR.
The Adjudicator can only consider
appeals on the grounds listed in the
Notice to Owner (NtO). The decision
of the Adjudicator is final and
binding upon both parties. Appeals
can be heard either in person or by
post, depending on your preference.
Appeals in person are arranged by
the Parking and Traffic Appeals
Service (see useful contacts on the
back cover of this guide).
How to challenge a clamp
and/or removal
Written representations must
be received within 28 days of the
release of your vehicle. Westminster
has 56 days to investigate the
representation and to reply. If your
representation is accepted, you will
be notified that the parking ticket
has been cancelled and any charges
will be refunded to the person who
paid them. Otherwise you will be
sent a formal Notice of Rejection
(NoR) together with an appeal
form. The NoR will advise that your
representation has been rejected
and that you can appeal to an
Independent Adjudicator against
this rejection (see section 2, Appeal
to an Independent Adjudicator).
PARK RIGHT - TICKETS AND CLAMPS: PAYMENTS AND CHALLENGES - 29

Where to park
Key to map pages and symbols
PARKING SPACES
PLOTTED IN
WESTMINSTER
White Badge holders
parking bay
Blue Badge holders
parking bay
Coach parking bay
Motorcycle parking bay
Masterpark car park
Dual
Primary Route
Restricted Access Road
Congestion zone
Dual
'A' Road
Pedestrian Street
Westminster
boundary
'B' Road
Other Road/Toll
Cycle Path
Track/Footpath
.
Other London borough
boundary
Statue/Memorial/
Bandstand
Street Market
One Way Street
Public toilet
30 - PARK RIGHT - WHERE TO PARK

Leisure & Tourism
attractions
Main Railway Station
London Underground
Station
Administration & Law
buildings
Other Railway Station
Docklands Light
Railway Station
Industry & Commerce
buildings
Bus/Coach Station
Passenger ferry
landing stage
Cemetery
Public Open Space
PARK RIGHT - WHERE TO PARK - 31

Park Right: Your Guide to parking in Westminster is published by Westminster
City Council.
The contents of this publication are believed correct at the time of printing,
October 2005. Whilst every care has been taken to ensure all information is correct,
Westminster City Council can accept no responsibility for changes in the detail given,
or for any expense or loss thereby caused.
Mapping generated from Collins Bartholomew London digital databases
Mapping © Collins Bartholomew 2005
Produced by
012 4225 8155 www.collins.co.uk/businessmaps
All rights reserved. No part of this publication may be reproduced, stored in a
retrieval system, or transmitted, in any form or by any means, electronic, mechanical,
photocopying, recording or otherwise, without the prior written permission of the
publisher and copyright owners.
The representation of a road, track or footpath is no evidence of a right of way.

Useful Contacts
General parking information
www.westminster.gov.uk
Call: 020 7823 4567 (24 hours)
Parking payments, general enquiries or
to report a meter fault.
On-street parking
Suspensions
www.westminster.gov.uk
Call: 020 7641 6850
Resident permits
www.westminster.gov.uk
Call: 020 7641 5123
Tradesman permits
www.westminster.gov.uk
Call: 020 7641 6258
Permit fraud hotline
www.westminster.gov.uk
Call: 020 7641 5278
Motorcycle parking
www.parkingforbikes.com
Call: 020 7324 6276
Disabled parking
White Badge Disabled Permits
www.westminster.gov.uk
Call: 020 7641 5124
Blue Badge disabled parking
www.parkingforbluebadges.com
Call: 020 7944 2914
Westminster One Stop Services
City Hall, 62 Victoria Street, SW1E 6QP
Monday to Friday 8.30am to 7.00pm
Saturday 9.00am to 1.00pm
91-93 Church Street, NW8 8EV
Monday to Wednesday and Friday
8.00am to 5.00pm
Thursday 8.00am to 7.00pm
Saturday 9.00am to 3.00pm
317 Harrow Road, W9 3RB
Monday and Wednesday to Friday
8.00am to 5.00pm
Tuesday 8.00am to 7.00pm
Other useful contacts
Association of London Government (ALG)
www.alg.gov.uk
Call: 020 7934 9999
Parking and Traffic Appeals Service
www.parkingandtrafficappeals.gov.uk
Call: 020 7747 4700
TRACE
London wide vehicle tracing service
Call: 020 7747 4747
Transport for London
www.tfl.gov.uk
Call: 020 7941 4500
Off-street parking
Masterpark car parks
www.masterpark.org.uk
Call: 0800 243 348