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Acquisition of Musa Motors, Russia - Inchcape

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<strong>Inchcape</strong> Retail Model will be applied to<br />

deliver value<br />

Invest in pr<strong>of</strong>itable<br />

growth opportunities<br />

• Brands<br />

• Sites<br />

• IT Systems<br />

Empowerment<br />

Deliver the best<br />

Customer Experience<br />

• <strong>Inchcape</strong> Advantage<br />

• Vehicles<br />

• Aftersales<br />

Operational excellence<br />

to maximise<br />

pr<strong>of</strong>itability<br />

• Focus on value drivers<br />

• Process improvements<br />

Rewards<br />

Strong<br />

Team<br />

Training<br />

Quality<br />

Innovation<br />

• Product<br />

• Services including F&I<br />

• Processes<br />

13

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