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Abnormal Situation Management and Human Side of Safety - ASM ...

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<strong>ASM</strong><br />

Root Cause Analysis Study<br />

Impact by Practice Areas<br />

Effective Operations<br />

Practice Area<br />

Underst<strong>and</strong>ing <strong>Abnormal</strong><br />

<strong>Situation</strong>s<br />

Organization Roles, Resp. &<br />

Work Processes<br />

Knowledge & Skill<br />

Development<br />

% <strong>of</strong><br />

Failures<br />

4%<br />

53%<br />

7%<br />

• Based on a total <strong>of</strong><br />

539 practice<br />

failures across 32<br />

incident reports<br />

Communications 17%<br />

Procedures 8%<br />

Work Environment 1%<br />

Process Monitoring, Ctrl, &<br />

Support Applications<br />

10%<br />

ERTC 15th Annual Meeting<br />

30 November 2010<br />

Istanbul, Turkey<br />

Page 14<br />

Dr. Peter Bullemer<br />

<strong>Human</strong> Centered Solutions<br />

pbullemer@applyHCS.com

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