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MSD as Part of the Louisville Metro Team
The city of Louisville and Jefferson County merged governments in January 2003 to become Louisville Metro after many years
of debate. While looking for the best route for merging City and County agencies and services, Metro Mayor Abramson also
looked to local utilities and organizations to join the team.
Under the leadership of Executive Director Bud Schardein, MSD enhanced its position in the community by
working as a partner with Metro Mayor Abramson and other Louisville Metro service agencies. Through this
cooperation, MSD has provided additional services to the community, including:
• Metro Information, Development and Asset System (MIDAS) – MSD partners with Louisville Metro
for the community’s Geographic Information System, information management and imaging systems
for tracking service requests, development review, permitting, code enforcement, asset management and
planning functions.
• MetroCall – The partnership between Louisville Metro and MSD’s Customer Relations Department ensures
that the community’s 311 calls are answered “live” during Louisville Metro’s nonbusiness hours. MSD’s Customer
Relations staff fielded more than 1,200 calls a week from MetroCall customers during 2008.
• Metro Development Center – Louisville Metro Public Works, the Louisville Metro Planning Commission and MSD
have partnered to staff a centralized permitting and licensing center at 444 South Fifth Street.
• Snow Removal – MSD’s crews assist Louisville Metro
Public Works in plowing and salting approximately
185 miles of major roadways during each snow event
in the Louisville Metro area.
• Neighborhood Cleanup – MSD’s crews provide
assistance to local neighborhoods that organize debris
cleanups in their community. MSD has furnished
gloves, bags and debris disposal for these efforts.
• Ohio River Levee Trail/Riverwalk – MSD’s crews and
contractors help maintain the trail along the Flood
Protection System.
Overall, the merger has been the catalyst for more cohesive
service provisions to Louisville Metro residents through
improved communication and shared assets between
Louisville Metro government and MSD.
MSD drivers and equipment assist Louisville Metro agencies
in clearing roads of snow and ice.
ABOVE INSET: As demonstrated by this joint press
conference with Mayor Jerry Abramson and Bud Schardein,
the merger of City and County governments in 2003
established an improved relationship between
Louisville Metro and MSD.
Left: Beargrass Creek in Cherokee Park, like many streams
in Louisville Metro, provides a natural habitat as well as
recreational resources.
RIGHT: The Ohio River Levee Trail sits atop the
Flood Protection System as it runs through
southwest Jefferson County.
Looking Back — the Past 12 Years · MSD 2008 annual report 3