REMOTE USER INSTALLATION GUIDE - Alpha Omega Academy

REMOTE USER INSTALLATION GUIDE
®

© 2010 Alpha Omega Publications, Inc.
Switched-On Schoolhouse®, Switched-On®, and their logos
are registered trademarks of Alpha Omega Publications, Inc. All rights reserved.
All trademarks and/or service marks referenced in this material are the property of their respective owners. Alpha Omega
Publications, Inc. makes no claim of ownership to any trademarks and/or service marks other than their own and their affiliates’,
and makes no claim of affiliation to any companies whose trademarks may be listed in this material, other than their own.
No part of this publication may be reproduced, stored in an electronic retrieval system, or transmitted in any form by any
means–electronic, mechanical, photocopy, recording, or otherwise–without the prior written permission of Alpha Omega
Publications, Inc. Brief quotations may be used in literary review.
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Welcome to Switched-On Schoolhouse® 2010
Academy Edition
Switched-On Schoolhouse® 2010 School Edition (SOS) is a powerful educational tool that has been
designed to engage students in learning and enhance the educational experience. It combines a
traditional approach with multimedia, allowing students to build a solid educational foundation
while interacting with the curriculum in a dynamic, hands-on way. It also uses a Christian curriculum
that integrates Scripture and a biblical worldview throughout the activities and assignments.
How to Use This Guide
This reference guide has been designed to help you quickly and easily find what you need. As you
thumb through it, you will see pictures and buttons along with quick explanations and handy tips.
You will also be able to walk through step-by-step instructions that show you how to accomplish
different tasks. Keep this guide handy, using the table of contents to skip ahead to the pages you
need.
The overall reference guide is divided into four parts:
Remote Access Users Guide — Become familiar with system requirements and installation
options and learn how to install and use SOS’s remote access distance learning features.
Sync Access Users Guide — Become familiar with system requirements and installation options
and learn how to install and use SOS’s synchronization distance learning features, as well as the
initial Parent DL functions specific to sync users.
SOS Parent DL Users Guide — Become familiar with the functions and screens you, as parents,
need to support and assist your student.
SOS Student DL Users Guide — Take a look at the screens and actions you, as a student, will use
as you do your schoolwork.
If you need assistance, you can also contact Alpha Omega Publications Technical Support team
by calling toll-free 1-800-585-4216 or visiting http://www.aoacademy.com to see a list of
Frequently Asked Questions. This website also provides information about other available
Technical Support services.
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Table of Contents
Switched-On Schoolhouse® 2010 DL (Distance Learning)
General Program Information ........................................... 3
System Requirements ....................................................................................... 3
Program Installation Options ................................................................................ 4
Remote Access .................................................................. 4
Overview ............................................................................................... 4
Items Needed for Installation............................................................................ 4
Remote Access Installation .............................................................................. 4
Switched-On Schoolhouse 2010 Student DL............................................................. 6
Logging In ....................................................................... 8
Changing Your SOS DL Parent Password ........................................... 10
Uninstalling (Removing) Switched-On Schoolhouse® 2010 DL ...................... 11
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Switched-On Schoolhouse® 2010 (SOS) DL General Program
Information
Recommended Minimum System Requirements for the Client Computer
Minimum Requirements
Optimal Performance
Microsoft IE 7 or higher
500 MHz or higher processor
512 MB Memory (RAM)
600 MB hard drive space
1024 X 768 or higher resolution monitor,
16 bit color
CD-ROM drive
Adobe Reader
Printer recommended
XP Service Pack 3
Microsoft IE 7 or higher
1 GHz or higher processor
1 GB Memory (RAM)
600 MB hard drive space
1024 X 768 or higher resolution monitor,
16 bit color
CD-ROM drive
Adobe Reader
Printer recommended
Vista (all versions)
Microsoft IE 7 or higher
1 GHz or higher processor
1 GB Memory (RAM)
600 MB hard drive space
1024 X 768 or higher resolution monitor,
16 bit color
CD-ROM drive
Adobe Reader
Printer recommended
Microsoft IE 7 or higher
1.5 GHz or higher processor
2 GB Memory (RAM)
1 GB hard drive space
1024 X 768 or higher resolution monitor,
32 bit color
CD-ROM drive
Adobe Reader
Printer recommended
Windows 7
Microsoft IE 7 or higher
1 GHz or higher processor
1 GB Memory (RAM) (2 GB for 64-bit)
600 MB hard drive space
1024 X 768 or higher resolution monitor,
16 bit color
CD-ROM drive
Adobe Reader
Printer recommended
Microsoft IE 7 or higher
1.5 GHz or higher processor
2 GB Memory (RAM)
1 GB hard drive space
1024 X 768 or higher resolution monitor,
32 bit color
CD-ROM drive
Adobe Reader
Printer recommended
The requirements listed above are minimal. Depending on your computer’s configuration, you may find it more beneficial to
use Switched-On Schoolhouse® 2010 School Edition on a computer exceeding the above requirements (i.e., faster processor
speed and more memory). A printer is also highly recommended.
Only English language versions of Microsoft® XP, Vista, and Windows 7 are supported.
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Program Installation Options
IMPORTANT! Read this section carefully before proceeding.
As agreed upon with your guidance counselor and based on the needs of your family, you have chosen to connect with our
servers through one of two methods, either “synchronization” or “remote access.”
1. If you chose to use “Remote Access,” this installation guide will walk you through installation and connecting
to the Academy servers. This process installs both the student application and the parent application. Both icons
will appear on your desktop once the process is complete.
2. If you chose to use “Synchronization,” you need to print the installation instructions for Sync users. It will
guide you through the Sync installation process and initial synchronization with the Academy servers. This
process installs both the student application and the parent application. Both icons will appear on your desktop
once the process is complete.
Once the process of installing and connecting to our servers is completed, parents and students will want
to familiarize themselves with the program by accessing and reading the guides on the student and
parent applications. Please proceed to those guides to read and follow the given instructions once
installation is complete.
Remote Access
Overview
Remote Access provides real-time remote access to the data layer of SOS and is used by remote users who are online while
they work in the application. Due to the nature of remote access, the student/teacher must actually be connected to the
school over the Internet to use this feature.
Items Needed for Remote Access Installation
Please make sure you have the following items available before beginning to install SOS Remote Access:
• Remote Access & Synchronization — Student Installation disc
• Subject discs
• Student username and password
Be sure you have read the Program Installation Options section above before you proceed.
Remote Access Installation
Follow the steps below to install the Student DL Remote Access feature:
Step 1:
Insert the SOS Student DL Installation disc into your
CD-Rom drive or the flash drive into your USB port. You
should see this screen, the SOS 2010 Setup window.
Click the first option, Student DL (Remote Access).
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Step 2:
A small Configuration Check window appears to confirm that your computer meets the necessary minimum
requirements to run SOS.
Step 2:
The SOS 2010 Installed Products window displays. This window, similar to the one shown below, indicates
which of the required applications are already installed and which you need to install before continuing the
installation process. Click the Install button.
Step 3:
The SOS 2010 Installed Products window displays, indicating which product is currently being installed.
Description of Installed Components
Immediately after you click OK (on the Confirm Installation pop-up box), the first required component begins installing
automatically. The components required to run SOS include:
• Adobe Flash Player 10
• Crystal Reports Basic Runtime for Visual Studio 2008
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Switched-On Schoolhouse® 2010 Student DL (Remote Access)
After the last of the required components is installed, the SOS 2010 Setup window displays again. The last application you
need to install is Switched-On Schoolhouse ® 2010 Student Remote Access. While this application does not install
automatically, it does contain an AOP Setup Wizard, that walks you though the installation process step by step.
Step 1:
On the SOS 2010 AOP Setup Wizard screen (shown below), click Next.
Step 2:
The License Agreement displays. Click next to “I agree.”
Step 3:
Click Next. The Destination Folder window displays.
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Step 4:
Click Next, if no changes are necessary. The Remote Access URL screen displays.
Step 5:
Step 6:
Verify the already populated URL Address.
When the Ready to Install the Program screen displays, c lick Install. It may take a couple of minutes.
Step 7:
The AOP Setup Wizard Completed screen displays after all of your new files are copied. Click Finish.
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Step 8:
A new SOS 2010 Setup window displays, showing checkmarks next to all of the installed applications.
Click Close.
Don’t forget to remove the SOS Student DL Installation disc from your CD-ROM drive and put it away
in case you ever need it again.
Attention Parents:
If your student installs the software, we strongly recommend that you immediately change and secure
your parent password before the student begins working on lessons.
Logging In to Remote Access in SOS Student Remote Access
Below is a picture of the Login screen for SOS Student Remote Access.
When you arrive at your SOS Student Remote Access Login screen, follow the steps below:
Step 1:
Step 2:
Type your student username and password in their respective textboxes. For security reasons, your
password displays only as a series of dots rather than letters.
Click the Settings button to verify or change the School Server URL, as well as change the frequency that
SOS checks for new messages. The Remote Access Settings pop-up displays, as shown below.
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Step 3:
Step 4:
Step 5:
Step 6:
Type your School Server URL name in the white box to add or change an existing server address, if
necessary.
Using the up or down arrow, choose a new frequency for SOS to check for new messages if you do not
want to use the default “5” minutes.
Click the Ok button.
Click the Login button. Your SOS Student Remote Access Homepage (shown below) displays.
AOA Student Homepage
Please see the section entitled “SOS Student DL” in the AOA Student Guide for general program
operations. This guide, along with the AOA Parent DL Guide are available to you at
www.aoaacademy.com/resources.
Classic Theme Homepage
If your Homepage looks like the one pictured below, you must upgrade to Internet Explorer 7
(IE 7) to use the MiSOS themes. See the AOA Parent Guide or the AOA Student Guide for more about
the Homepage themes.
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Changing Your SOS Parent DL Password
To change the password used to log into SOS, follow the steps below:
Step 1:
Step 2:
Step 3:
Step 4:
Step 5:
Step 6:
On your Homepage, click Change Password in the Application widget. The Change Password window
(shown below) displays.
Enter your current password in the current password field.
Type in your new password in the new password field.
Enter your new password a second time in the verify new password field to confirm the new password you
just entered.
Click the Save button to save your changes. The pop-up window disappears and you are back at your
Homepage. The next time you start SOS, you are required to log in using your new password.
Click the Cancel button if you believe you have made an error or have decided against changing your
password at this time.
Uninstalling SOS Student DL 2010
It is critical when removing (uninstalling) the 2010 version of SOS you follow the steps below
exactly as written.
1. Open Add/Remove Programs in the Control Panel.
2. Remove Switched-On Schoolhouse 2010 – Student DL.
Remote Access users, click Finish and you are done.
Sync users continue through Step 8.
3. Remove Microsoft SQL Server 2005.
4. On the Uninstall dialog window, select the instance of
SOSStudentSync30 and Workstation Components, and then click
Next.
Attention Vista Users: At this point in the uninstall process, you will see a
dialog box similar to the one to the right. When you
do, click the Ignore button to proceed with your
uninstall. Do not click Retry or press your Enter key.
You will just continue to loop back to this dialog box.
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XP Users: Continue with Step 5 below.
5. Click Finish to proceed with the removal process.
6. Once the SQL Server 2005 uninstall is finished, four SQL components remain in your installed programs list. Remove
Microsoft SQL Server Native Client next.
7. Remove Microsoft SQL Server Setup Support Files. When the warning box appears advising you “This action is only
valid for products that are currently installed”, click OK.
8. Repeat Step 7 for Microsoft SQL Server VSS Writer and MSXML 6.0 Parser.
You MUST remove Microsoft SQL Server 2005 before any of its components are removed or it will
not be properly uninstalled and any subsequent installation attempts will fail. If you try to uninstall
one of the components first, you will see a warning that the server should be removed first.
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