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45. Negligence and Breach of Duty Claims - Lavelle Coleman

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<strong>45.</strong> <strong>Negligence</strong> <strong>and</strong><br />

<strong>Breach</strong> <strong>of</strong> <strong>Duty</strong> <strong>Claims</strong><br />

General<br />

A lender may have relied on advice <strong>and</strong><br />

reports from independent service providers<br />

in the underwriting process <strong>and</strong> in the<br />

process <strong>of</strong> putting security in place.<br />

Depending on the circumstances, there may<br />

be a range <strong>of</strong> service providers such as<br />

valuers, surveyors, accountants <strong>and</strong><br />

solicitors on whom the lender has relied. It<br />

may latter emerge that the advice relied on<br />

was negligent or that the required process to<br />

create a valid security has not been properly<br />

undertaken.<br />

The lender may have a contract with the<br />

advisor or service provider. The terms <strong>of</strong> the<br />

contract specific, or implied, will determine<br />

what obligations were owed by the service<br />

provider. A breach <strong>of</strong> these obligation gives<br />

rise to an entitlement to recover monies for<br />

breach <strong>of</strong> contract or based on the civil law<br />

<strong>of</strong> negligence. It may be that the adviser was<br />

not retained by the lender but by the<br />

borrower. In this case a breach <strong>of</strong> obligation<br />

<strong>and</strong> duty which causes loss may entitle the<br />

lender to sue for negligence under civil<br />

law.<br />

<strong>Negligence</strong><br />

In order to succeed in a negligence claim,<br />

the following must be proved;<br />

The lender may suffer loss or be likely to<br />

suffer loss by reason <strong>of</strong> the failure to provide<br />

the service to the proper st<strong>and</strong>ard. It may<br />

claim that, had the advisor taken proper<br />

care, the loan or the full loan amount would<br />

not have been advanced.<br />

A failure to put in place security may mean a<br />

delay in or complete inability to enforce the<br />

security, thereby causing loss. The security<br />

may be in place but it may be impaired<br />

because a defect in the title or in legal<br />

compliance reduces the price that may<br />

achieved on sale.<br />

v the relevant person had a duty to the<br />

lender to take proper care in their advice<br />

or in performing the service (e.g. putting<br />

the security in place);<br />

v that the duty was breached;<br />

v that the breach has caused financial or<br />

other loss <strong>and</strong> that<br />

v the loss was reasonably foreseeable.<br />

A claim for breach <strong>of</strong> duty or negligence may<br />

apply in the case <strong>of</strong> any service provider or<br />

third party, on whom the lender relies in<br />

underwriting the loan. The following looks at<br />

claims against solicitors as they commonly<br />

arise in property <strong>and</strong> development lending.


The same broad principles apply in relation<br />

to the borrowers accountants, valuers, tax<br />

advisers, surveyors <strong>and</strong> other parties on<br />

whom the lender relies in advancing loan<br />

monies as well as equivalent service<br />

providers that the lender has itself engaged.<br />

Where a solicitor provides services for a<br />

client, there will generally be a contract or<br />

retainer agreement setting out the terms<br />

under which services are provided. Solicitors<br />

must issue an engagement letter to clients<br />

setting out the terms on which services are<br />

provided.<br />

circumstances where things go wrong<br />

notwithst<strong>and</strong>ing that the solicitor acted with<br />

due care <strong>and</strong> skill. In these cases, there is<br />

no liability.<br />

A solicitor will generally be liable if he failed<br />

to exercise the due care <strong>and</strong> skill that a<br />

reasonably competent solicitor in that area<br />

<strong>of</strong> work would have undertaken. However, a<br />

solicitor can be liable in negligence, even if<br />

he follows st<strong>and</strong>ard practice. If the st<strong>and</strong>ard<br />

practice contains an obvious risk (even in<br />

hindsight) then the solicitor may be held<br />

liable.<br />

The solicitors letter <strong>of</strong> engagement will<br />

specify the scope <strong>of</strong> the solicitors<br />

responsibilities. It may not specify the<br />

st<strong>and</strong>ard <strong>of</strong> performance in which case, it<br />

will be implied that the solicitor must perform<br />

the services with due care <strong>and</strong> skill.<br />

Even if there is no contract between a<br />

solicitor <strong>and</strong> client, the solicitor may be liable<br />

for negligent work or advice in accordance<br />

with the above principles. A solicitor may be<br />

liable to a person who is not a client, if he<br />

knew or should have known that person was<br />

likely to rely on his advice or on his work.<br />

A solicitor is obliged to take due care in<br />

relation to his services <strong>and</strong> advice. He is not<br />

an insurer in this sense <strong>and</strong> does not have<br />

absolute responsibility. There may be many<br />

Other Duties<br />

Some obligations undertaken by solicitor are<br />

unconditional. This depends on how they<br />

are worded. Certain parts <strong>of</strong> a certificate <strong>of</strong><br />

title <strong>and</strong> undertakings involve unconditional<br />

obligations, rather than an obligation to use<br />

due care <strong>and</strong> skill. In these cases the<br />

solicitor guarantees a particular result or<br />

position, rather than agreeing to use due<br />

care <strong>and</strong> skill to do so. For example,<br />

undertakings regarding h<strong>and</strong>ing <strong>of</strong> loan<br />

monies etc. are unconditional.<br />

A solicitor owes so-called fiduciary duties<br />

to clients. This is a duty to act in good faith<br />

<strong>and</strong> to disclose <strong>and</strong> avoid conflicts <strong>of</strong><br />

interest. A fiduciary duty involves stricter<br />

duties than in the case <strong>of</strong> other pr<strong>of</strong>essional


services. A solicitor may only act for both the<br />

bank <strong>and</strong> borrower if there is no potential<br />

conflict <strong>of</strong> interest or if the conflict is fully<br />

disclosed <strong>and</strong> both consent to the solicitor<br />

acting. Under the st<strong>and</strong>ard Law Society<br />

Certificate <strong>of</strong> title, the bank is not the<br />

solicitors client.<br />

Basis <strong>of</strong> Liability<br />

The cases illustrate the courts approach to<br />

cases where the lender alleges it would not<br />

have lent or would have lent less, but for<br />

valuers negligence or the failure <strong>of</strong> a<br />

solicitor to disclose some material defect or<br />

matter. The cases indicate that there were<br />

three scenarios:<br />

v the lender would not have lent if it had<br />

been known the true position. In this<br />

case, the valuer <strong>and</strong>/or solicitor is<br />

potentially liable for the entire loss<br />

subject to issues <strong>of</strong> contributory<br />

negligence <strong>and</strong> the lenders obligation to<br />

mitigate.<br />

v the lender would have been unwilling to<br />

lend the same amount, if it had known<br />

the true position. In this case, the valuer<br />

<strong>and</strong>/or solicitor may be liable for a<br />

maximum <strong>of</strong> the difference between the<br />

amount lent <strong>and</strong> the amount if would<br />

have lent, had it known the true position.<br />

v The lender would have entered the<br />

transaction anyway had it known the<br />

true position. In this, there is no liability<br />

because they have caused no loss.<br />

The retainer agreement/contract will define<br />

the liability in relation to the services<br />

concerned. Liability may be limited by the<br />

term <strong>of</strong> the agreement. In the case <strong>of</strong> some<br />

advisors, the relevant pr<strong>of</strong>essional rules may<br />

restrict the extent to which liability may be<br />

limited. An advisor may be liable to a client<br />

both for breach <strong>of</strong> contract <strong>and</strong> for<br />

negligence. If the contract validly limits the<br />

level <strong>of</strong> liability, this cannot be circumvented<br />

by claiming for negligence.<br />

A lender may be guilty <strong>of</strong> contributory<br />

negligence by failure to make its own<br />

enquiries <strong>and</strong> ignoring obvious risks <strong>of</strong><br />

which it was aware. The lender may be<br />

familiar with the market <strong>and</strong> may be aware<br />

<strong>of</strong> partcular practices. If it is equally aware or<br />

should have been aware <strong>of</strong> the risks, a court<br />

may decide that the solicitors or valuers<br />

negligence did cause the loss.<br />

Alternatively, the court may decide that the<br />

lender is partly responsible or guilty <strong>of</strong><br />

contributory negligent <strong>and</strong> that accordingly,<br />

its entitlement to compensation should be<br />

reduced.<br />

Regulation <strong>of</strong> Solicitors<br />

Solicitors are regulated by the Incorporated


Law Society <strong>of</strong> Irel<strong>and</strong>. Every solicitor must<br />

hold a Practising Certificate, which must be<br />

renewed annually. There are rules <strong>of</strong><br />

conduct <strong>and</strong> ethics which regulate the<br />

manner in which solicitors must deal with<br />

their clients <strong>and</strong> third-parties. A solicitor can<br />

be investigated by the Law Society <strong>and</strong> is<br />

subject to sanction by way <strong>of</strong> fine, censure,<br />

suspension or strike <strong>of</strong>f for failure to comply<br />

with the requisite rules <strong>and</strong> st<strong>and</strong>ards.<br />

Undertakings<br />

Solicitors undertakings are unconditionally<br />

binding on solicitors. They are enforced as a<br />

disciplinary matter as well as by a court<br />

claim for damages for loss for by reason <strong>of</strong><br />

compliance. Undertakings are generally<br />

absolute <strong>and</strong> unconditional. They are not<br />

just an obligation to use best endeavours to<br />

comply. Any ambiguity in an undertaking is<br />

interpreted in favour <strong>of</strong> the person to whom<br />

it is given. There is a special summary court<br />

procedure for enforcement <strong>of</strong> undertakings.<br />

Solicitors undertakings are a critical part <strong>of</strong><br />

the procedure for putting security in place. In<br />

residential investment <strong>and</strong> owner occupier<br />

mortgage cases, security is generally put in<br />

place by the borrowers solicitor under the<br />

Law Society's st<strong>and</strong>ard undertakings <strong>and</strong><br />

certificate <strong>of</strong> title. See our separate chapter<br />

on the st<strong>and</strong>ard form <strong>of</strong> undertakings <strong>and</strong><br />

certificates.<br />

An undertaking by a solicitor to do a<br />

particular thing, is<br />

unconditionally binding<br />

on the solicitor. It is enforceable in normal<br />

legal proceedings in the same manner as<br />

other civil obligations or debts. An<br />

undertaking can also be enforced summarily<br />

i.e. by a procedure which involves direct<br />

application to the High Court. As part <strong>of</strong> this<br />

power, the court has power to make a<br />

summary order for compensation.<br />

An undertaking can also be enforced in<br />

personal disciplinary procedures against the<br />

solicitor by the Law Society <strong>and</strong> ultimately<br />

by the High Court. This is initiated by a<br />

complaint can be made to the Law Society<br />

which polices the solicitors pr<strong>of</strong>ession.<br />

Compensation for <strong>Breach</strong> <strong>of</strong><br />

Undertaking<br />

A recent case has reaffirmed the inherent<br />

power <strong>of</strong> the High Court to enforce<br />

undertakings against solicitors. It confirms<br />

the power to grant compensation for breach<br />

<strong>of</strong> undertaking. The power is both a punitive<br />

<strong>and</strong> compensatory jurisdiction. It is<br />

discretionary <strong>and</strong> each case to be<br />

considered on its own facts <strong>and</strong><br />

circumstances.<br />

The court is concerned to uphold the<br />

integrity <strong>of</strong> the system, <strong>and</strong> the highest


st<strong>and</strong>ards <strong>of</strong> honourable behaviour by its<br />

solicitors, a st<strong>and</strong>ard higher than that<br />

required by law generally. The order made<br />

by the court can take whatever form best<br />

serves the interests <strong>of</strong> justice between the<br />

parties.<br />

The court must consider the entire<br />

undertaking in order to reach a conclusion<br />

as to its real ultimate purpose. The court<br />

may order compliance with the undertaking,<br />

though late, where there remains a<br />

reasonable possibility <strong>of</strong> so doing. Even<br />

where the undertaking may still be complied<br />

with, the court may nevertheless order the<br />

solicitor to make good any loss actually<br />

occasioned by the breach <strong>of</strong> undertaking,<br />

which may or may not be the entire <strong>of</strong> the<br />

sum which was the subject <strong>of</strong> the<br />

undertaking.<br />

Where compliance is not possible to achieve<br />

by the time the court is deciding what order<br />

to make, if any, it may order the solicitor to<br />

make good any loss actually occasioned by<br />

the breach <strong>of</strong> undertaking. Carelessness or<br />

other form <strong>of</strong> negligence on the part <strong>of</strong> the<br />

person affected by the undertaking, <strong>and</strong> in<br />

relation to the matter the subject there<strong>of</strong>,<br />

may be a factor which the court will have<br />

regard to when determining what order may<br />

be fair <strong>and</strong> just.<br />

Any order the court may make ought not be<br />

oppressive on the solicitor. Nevertheless,<br />

gross carelessness or other conduct<br />

considered sufficiently egregious by the<br />

court, though falling short <strong>of</strong> criminal<br />

behaviour or even pr<strong>of</strong>essional misconduct,<br />

will entitle the court, should it consider it just<br />

to do so, to order payment <strong>of</strong> the entire sum<br />

which was the subject <strong>of</strong> the undertaking,<br />

<strong>and</strong> not simply a lesser sum in respect <strong>of</strong><br />

loss actually occasioned by the breach <strong>of</strong><br />

undertaking.<br />

Complaints<br />

A complaint may be made to the Law<br />

Society by a client only, subject to limited<br />

exceptions. There is a five-year time limit. A<br />

complaint may be made about misconduct,<br />

including breach <strong>of</strong> undertaking. The<br />

complaint should first be put to the solicitor.<br />

The Law Society appoints an investigating<br />

solicitor who investigates the complaint <strong>and</strong><br />

asks both solicitor <strong>and</strong> complainant for their<br />

observations. He may require the solicitor to<br />

take action to remedy the matter concerned.<br />

If this does not resolve the matter, it is<br />

referred to the Complaints <strong>and</strong> Client<br />

Relations Committee.<br />

The Complaints <strong>and</strong> Client Relations<br />

Committee may interview the solicitor. It<br />

makes a formal decision to either uphold or<br />

reject the complaint. It can direct the solicitor<br />

to take such steps as it requires as a result


<strong>of</strong> their decision. It can direct compensation<br />

payment not exceeding 3,000.<br />

The complaint may be referred to an<br />

independent adjudicator, who can revisit the<br />

file. Alternatively, the matter can be sent<br />

directly to the Solicitors Disciplinary<br />

Tribunal. The Disciplinary Tribunal<br />

investigates allegations <strong>of</strong> misconduct<br />

against solicitors. A complaint can be<br />

referred directly to the Tribunal or can be<br />

referred by the Complaints <strong>and</strong> Client<br />

Relations Committee.<br />

If the Disciplinary Tribunal considers the<br />

misconduct to be sufficiently serious so as<br />

not appropriate for the exercise <strong>of</strong> the above<br />

sanctions, it may report to the High Court.<br />

The High Court has an inherent jurisdiction<br />

over solicitors. In referring to the High Court,<br />

the Disciplinary Tribunal must form an<br />

opinion as to the fitness <strong>of</strong> the solicitor to<br />

practice <strong>and</strong> recommend sanctions. The<br />

High Court may strike <strong>of</strong>f solicitor, suspend<br />

practice, limit practice, restrict practice or<br />

censure or fine the solicitor.<br />

conditions <strong>of</strong> insurance cover. The rules<br />

were revised in 2008 to provide revised<br />

minimum terms'.<br />

Under the minimum terms, the insurer may<br />

not disclaim liability under the policy by<br />

reason <strong>of</strong> non-disclosure <strong>of</strong> material risks,<br />

misrepresentation <strong>and</strong> even fraud. This<br />

changes the utmost good faith principle<br />

which usually means that an insurer can<br />

avoid an insurance policy, if all material facts<br />

are not disclosed. The insurer must cover<br />

the risk even where the matter concerned<br />

was deliberately withheld at the renewal <strong>of</strong><br />

the policy.<br />

There is a proposal at present (September<br />

2009) to further amend the minimum terms<br />

for the next insurance period (commencing<br />

December 2009) on account the difficulty<br />

that the new minimum terms have caused in<br />

procuring insurance for some practitioners<br />

at a reasonable cost. There is also a<br />

proposal to exclude cover for certain types<br />

<strong>of</strong> solicitors undertakings in commercial<br />

property loans.<br />

Pr<strong>of</strong>essional Liability Insurance<br />

Every solicitor must maintain pr<strong>of</strong>essional<br />

indemnity insurance at a level <strong>of</strong> no less<br />

than 2,500,000 per claim as a precondition<br />

to obtaining an annual practising certificate.<br />

The rules lay down minimum terms <strong>and</strong><br />

The Law Society has created the assigned<br />

risks pool for solicitors who cannot obtain<br />

insurance cover in the open market at a<br />

reasonable cost. Once in the pool, the<br />

solicitor is subject to Law Society<br />

supervision <strong>and</strong> must undergo a risk<br />

management assessment <strong>and</strong> audit. There


is a limited time during which a firm may<br />

remain in the assigned risks pool. If they<br />

cannot obtain insurance in the open market<br />

after this period, they cannot continue to<br />

practise as sole traders.<br />

All commercial insurers must participate in<br />

the assigned risks pool <strong>and</strong> carry a<br />

proportion <strong>of</strong> its risks. If a solicitor is<br />

discharged from the assigned risks pool, he<br />

may no longer continue to practise unless<br />

he obtains insurance in the open market<br />

once again.<br />

A solicitor is obliged to notify an insurer in<br />

writing <strong>of</strong> any a possible claim once it comes<br />

to his attention. This also applies to a<br />

circumstance which may give rise to a<br />

possible claim. Once notified the<br />

circumstance will be dealt with under the<br />

policy in force when notified, irrespective <strong>of</strong><br />

when the claim is made.<br />

The Law Society keeps a record <strong>of</strong><br />

insurance cover, which is available for<br />

inspection. This gives details <strong>of</strong> solicitors<br />

<strong>and</strong> the qualified insurer<br />

When a solicitor ceases to practice he must<br />

maintain run <strong>of</strong>f insurance for a period <strong>of</strong><br />

six years from the end <strong>of</strong> his last year he<br />

ceases to practice. This is designed to cover<br />

subsequently notified claims. Retirement is<br />

sometimes dealt with by extending cover <strong>of</strong><br />

the remaining partners to cover retired<br />

partners or employee for liability arising from<br />

pre-retirement work.<br />

Insurance <strong>Claims</strong><br />

Solicitors pr<strong>of</strong>essional liability insurance is<br />

on a claims made basis. This means that<br />

there must be a policy in force when the<br />

claim is made or when the circumstance<br />

that might give rise to the claim is notified.<br />

The insurance covers the solicitor's practice<br />

as a solicitor rather his personal activities.<br />

The insurer usually conducts the legal action<br />

on behalf <strong>of</strong> the solicitor. It will appoint its<br />

own solicitor <strong>and</strong> will be entitled to make the<br />

key decisions in relation to the conduct <strong>of</strong><br />

litigation.<br />

Compensation Fund<br />

The Solicitors Compensation Fund is<br />

financed by contributions by each solicitor. A<br />

person seeking a grant from the fund must<br />

apply within three months <strong>of</strong> the matter<br />

concerned coming to his attention. The<br />

purpose <strong>of</strong> the fund is to ensure that a<br />

person who suffers loss due to a solicitor's<br />

dishonesty is not left without a remedy. The<br />

person may be required to seek recovery <strong>of</strong><br />

monies through all other available means<br />

(e.g. by a negligence claim) first.


The Law Society has a discretion in making<br />

grants from the fund. The grounds are that<br />

a client <strong>of</strong> a solicitor has sustained loss in<br />

consequence <strong>of</strong> the dishonesty on a<br />

solicitors part or on the part <strong>of</strong> its employee.<br />

The loss must be suffered by a client <strong>and</strong><br />

not a third-party. The fund does not cover<br />

the losses arising from a solicitors personal<br />

dealings. It must arise from practice as a<br />

solicitor.<br />

Where a payment is made, the Law Society<br />

is entitled to subrogation in respect <strong>of</strong> the<br />

payments. This means that it is entitle to<br />

exercise the rights <strong>of</strong> the person it has<br />

compensated to recover the sum paid from<br />

a third party against whom the third party<br />

might himself complain.<br />

Legal Services Ombudsman<br />

The recently established Legal Services<br />

Ombudsman reviews decisions <strong>of</strong> the Law<br />

Society in h<strong>and</strong>ling complaints. It also<br />

reviews decisions in relation to payments<br />

from the compensation fund.<br />

This is an extract from our “Legal Guide to the<br />

Management <strong>and</strong> Enforcement <strong>of</strong> Security in<br />

Irel<strong>and</strong>” (2009). The Guide is intended as an<br />

overview <strong>and</strong> broad outline <strong>of</strong> the matters<br />

covered in it. Its purpose is to inform <strong>and</strong> raise<br />

awareness. We are happy to <strong>of</strong>fer specific legal<br />

advice on particular circumstances. It should not<br />

be relied on as a substitute for comprehensive<br />

legal advice with reference to the particular<br />

circumstances. While we have taken due care in<br />

the preparation <strong>of</strong> this publication, we do not<br />

accept legal liability as a result <strong>of</strong> any reliance<br />

placed on anything in it. The reader should rely<br />

only on specific legal or taxation advice. This<br />

extract is based on the law as <strong>of</strong> 1 st<br />

2009.<br />

© Paul McMahon, <strong>Lavelle</strong> <strong>Coleman</strong> 2009<br />

CONTACTS<br />

Paul McMahon<br />

October<br />

pmcmahon@lavellecoleman.ie<br />

Phone: (353) 1 6445800<br />

Fax: (353) 1 6614581<br />

<strong>Lavelle</strong> <strong>Coleman</strong><br />

Solicitors<br />

20 On Hatch<br />

Lower Hatch Street<br />

Dublin 2<br />

Irel<strong>and</strong><br />

www.lavellecoleman.ie

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