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Conference Proceedings Part 1 - The Academy of Business and ...

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Contents<br />

Sr.No. Articles Page No.<br />

1 Do Italian Firms Recovered From <strong>The</strong> Economic Downturn<br />

1<br />

Lessons Learned By A Niche In Fashion Sector<br />

2 An Econometric Study <strong>of</strong> Indian Export And Import <strong>of</strong> Oil And Non-Oil Items 10<br />

3 <strong>The</strong> Second-Best Tax Credit Policy 18<br />

4 A Quali-Quantitative Approach <strong>of</strong> Assessing Organized Retailing Potential <strong>of</strong> Food 19<br />

Industry In East India<br />

5 Sustainability Education @ B-Schools 32<br />

6 An Exploration <strong>of</strong> the Impact Of International Trade on <strong>The</strong> Growth <strong>of</strong> Nigeria’s<br />

33<br />

Manufacturing Sector; 1978-2010<br />

7 Export & Economical Growth: New Evidence From Developing Countries Using<br />

41<br />

Pool Data<br />

8 Compulsory Licensing <strong>and</strong> Public Health An Interpretation <strong>of</strong> the Article 31 <strong>of</strong> <strong>The</strong> 42<br />

TRIPS Agreement<br />

9 Measuring Customer Relationship Management (CRM) <strong>and</strong> its Relationship with<br />

43<br />

Customer Satisfaction in the Egyptian Banking Sector<br />

10 A Study on Styles And Contents <strong>of</strong> Messages in Contemporary Advertising 54<br />

11 Customer Relationship Management in Private Hospitals –<br />

55<br />

(With Special Reference to Madurai City, Tamil Nadu, India)<br />

12 Evaluating the Need to Measure Human Capital Return on Investment (ROI)<br />

65<br />

in Training: <strong>The</strong> Case <strong>of</strong> Dti<br />

13 <strong>The</strong> Influence <strong>of</strong> Demographic Variables on the National Identity <strong>of</strong> Jordanian<br />

66<br />

Consumers<br />

14 An Investigation <strong>of</strong> Consumers’ Perceptions <strong>of</strong> In-House Food Br<strong>and</strong>s In Durban’s 77<br />

Major Food Retailers<br />

15 <strong>The</strong> Effects <strong>of</strong> Mall Atmospherics And Convenience on Flow:<br />

78<br />

A Study <strong>of</strong> Shoppers in Malaysia<br />

16 Made In China’ Controversies: Cases <strong>of</strong> Dumping or Productive Efficiency 88<br />

17 <strong>The</strong> Role <strong>of</strong> Foreign Exchange Rates in Offshoring: Industry Level Evidence from<br />

89<br />

Sweden<br />

18 <strong>The</strong> Scope <strong>of</strong> <strong>The</strong> EU Common Commercial Policy After Lisbon 90<br />

19 Building Sustainable Entrepreneurial Community Through <strong>The</strong> Informal Sector In 91<br />

Nigeria: A <strong>The</strong>ortical Framework<br />

20 Steepest Ascent Tariff Reform For A Small Open Economy:<br />

92<br />

An Application <strong>of</strong> the Overlapping Generations And Multi-Sector Computable<br />

General Equilibrium Model to Australia<br />

21 <strong>The</strong> Internationalization Of <strong>Business</strong> Of <strong>The</strong> Small And Medium-Sized Enterprises: 106<br />

<strong>The</strong> Case <strong>of</strong> Brazilian Tool-Machines<br />

22 <strong>The</strong> Evolution <strong>of</strong> Transfer Pricing Legislation In China 107<br />

23 Evaluating the Effectiveness <strong>of</strong> CRM Status: An Iranian Case 120<br />

iii

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