NHS REPEAT DISPENSING - CPPE

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focal point <strong>NHS</strong> repeat dispensing – Book 2 Case study – Anna Time to prepare: 30 minutes to review and answer the questions Time to discuss: 30 minutes to discuss the answers with your colleagues You receive a telephone call at the pharmacy from Anna Matthews. She’s just moved into the area and a new neighbour has recommended your pharmacy. Anna has been collecting her inhalers through the repeat dispensing service at the pharmacy where she used to live and wants to know if you can offer the same service. 1. What do you say to Anna Focus on repeat dispensing service The following day, Anna comes into the pharmacy and presents you with a repeat dispensing prescription form covering the fourth interval for dispensing (batch issue 4 of 6), and asks whether she can now collect the prescription from you. Anna’s prescription is as follows: Salbutamol MDI 100 inhaler Two puffs four times daily and when required Beclometasone CFC-free (Clenil Modulite) MDI 200 inhaler Two puffs twice daily 2. How would you deal with her request Focus on repeat dispensing service 6
Later that week, Anna returns to the pharmacy and presents you with the following prescription (see appendix for larger images of these documents). focal point <strong>NHS</strong> repeat dispensing – Book 2 3. Can you dispense against this batch issue Focus on safety Focus on dispensing checks Following your recommendation, Anna visited her new GP and has been using the repeat dispensing service from your pharmacy for the last two months. This month, as well as the batch issue for her usual inhalers, she also presents you with an additional prescription for a salmeterol 25 micrograms CFC-free inhaler (two puffs, twice a day). 4. What do you need to take into consideration How would you minimise risk 7
Page 1 and 2: A FOCAL POINT LEARNING PROGRAMME NH
Page 3 and 4: Contents Learning with CPPE 4 Using
Page 5: Using focal point Booklet 2 You wil
Page 9 and 10: Some months later, Anna calls to en
Page 11 and 12: Clinical vignette 2 Dr Murphy, a ne
Page 13 and 14: Clinical vignette 6 Sue, your pharm
Page 15 and 16: Directing change Time to prepare: n
Page 17 and 18: Putting your learning into practice
Page 19 and 20: 4. Reflection - steps for change (1
Page 21 and 22: These are the authors’ suggested
Page 23 and 24: 4. Describe a benefit of repeat dis
Page 25 and 26: Talking point B What other informat
Page 27 and 28: Case study - Anna Time to prepare:
Page 29 and 30: Discussion points ■ Although Anna
Page 31 and 32: ■ Suggest she makes an appointmen
Page 33 and 34: Discussion points ■ Mr Matthews s
Page 35 and 36: The bottom line Yes, the service is
Page 37 and 38: Clinical vignette 5 Shelley is a lo
Page 39 and 40: Clinical vignette 7 Surj, a new mem
Page 41 and 42: Supporting the statements As Mrs Ap
Page 43 and 44: Appendices Appendix 1 focal point N
Page 45 and 46: Notes focal point NHS repeat dispen
Page 47 and 48: Notes focal point NHS repeat dispen

NHS REPEAT DISPENSING - CPPE

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