Value Statements - US Fire Administration

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PEOPLE
Customer Service
Appendix C
Glendale Fire Department
Value Statements
Care and compassion for our customers defines who we are. We exceed our customers'
expectations, including those unforeseen, by putting their needs before our own.
Work Environment
We recognize the dignity of each individual in our supportive family, where teamwork and
camaraderie are prevalent.
Team Player
We are committed to putting the "group" before our personal interests through active preparation
and participation.
Professional Image
Our professionalism is exhibited in our attitudes, demeanors, abilities, and appearances.
ACTION
Safety
We are aware that our industry is inherently dangerous. Therefore, in order to fulfill our duty to
the public and our obligations to one another, we are committed to perform safely.
Performance
We are dedicated to the consummate execution of our duty irrespective of circumstances.
Work Ethic
We possess an inherent drive to fulfill our duty, which maintains our state of readiness.
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