Issue 1 - ICTACT.IN
Issue 1 - ICTACT.IN
Issue 1 - ICTACT.IN
Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
magazine<br />
of the IT workers surveyed by CompTIA said the<br />
certification materials they learned are relevant to their<br />
job with 44 percent using the material on a regular basis<br />
in the workplace.<br />
Beyond the development of technical skills, IT<br />
certifications often produce more well-rounded<br />
employees. Nearly one in four certification holders<br />
believe they have better customer skills. Thirty percent<br />
of the holders feel certification enhanced their<br />
productivity directly, but the bigger positive impact to<br />
productivity stems from more insightful problem<br />
solving (47 percent). This is a situation where the<br />
employee may not fully realize the benefits of the<br />
knowledge gained from certification preparation, but it<br />
certainly has an impact on the workplace.<br />
Top Ways IT Certifications Impact Job Performance<br />
More insightful problem solving - 47%<br />
Abilities to understand new or complex<br />
technologies - 37%<br />
Improved career advancement opportunities<br />
- 31%<br />
Higher productivity - 30%<br />
Higher customer satisfaction - 23%<br />
Better communication with co-workers and<br />
clients - 23%<br />
Source : IT Training and Certification: Insights<br />
and Opportunities, CompTIA, August 2009<br />
Future Outlook<br />
With a rapidly changing technology landscape,<br />
on-going training and education is not a luxury, but a<br />
necessity. This certainly applies to IT workers, but also<br />
to virtually any knowledge worker.<br />
Interest in pursuing future certifications reflects<br />
perceptions of usefulness, market demand and potential<br />
ROI. The greatest number of IT certification holders<br />
ICT CONNECT MAGAZ<strong>IN</strong>E<br />
expects to pursue additional training in the area of<br />
security, and related fields of ethical hacking and<br />
computer forensics. Given the growing reach of security<br />
(threats continue to become more pervasive and<br />
dangerous). It makes sense that many IT professionals<br />
view this as a must-have for career advancement or even<br />
job maintenance.<br />
Interest in Pursuing Certifications over<br />
the Next Five Years<br />
Security - 37%<br />
Ethical hacking - 18%<br />
Forensics - 13%<br />
Green IT - 7%<br />
Healthcare IT - 5%<br />
Mobile technologies - 5%<br />
Software-as-a-Service - 2%<br />
Source : IT Training and Certification: Insights<br />
and Opportunities, CompTIA, August 2009<br />
Technology demands people who possess the right<br />
skills to make it work properly. Moreover, these skills<br />
continually evolve. For economies to take full advantage<br />
of IT, ongoing and widespread IT training and<br />
certification must take place. This approach has a proven<br />
track record of helping businesses and governments get<br />
the most out of their IT making them more likely to<br />
succeed no matter what the economic climate might be.<br />
Just as IT itself has moved from the basement to the<br />
boardroom, the IT professional has the opportunity to<br />
evolve into something that is much more integral and<br />
valuable to the business, as a whole. Businesses are<br />
looking for, and are willing to pay for technology<br />
workers with skill sets that can be used to make the<br />
company more competitive and more productive. The<br />
role of the IT professional is more strategic for<br />
organizations and technical skills alone are no longer<br />
enough for most IT jobs.<br />
17