PRESENTATION NAME - Golden State Water Company

Simi Valley Public Meeting
GSWC Water Shortage Plan
June 4, 2009
6:00 p.m.

Introductions
Agenda
Background: Ken Petersen – District Manager
Summary of 14.1 Filing: John Garon – Regulatory
Affairs Manager
Water Use Efficiency Tips: Albert Frias – Conservation
Coordinator
About Golden State Water Company
(GSWC)
Provided water to Californians for 80 years
Serve one million people in more than 75 communities
Regulated by the California Public Utilities Commission
Annual Water Quality Report provides additional
accountability
Customer service and information available 24 hours a
day at 1-800-999-4033 and www.gswater.com

Background
Golden State Water Company’s
Water Shortage Plans
Ken Petersen, District Manager

Background
Drought and Pumping Restrictions
California is in the third year of a drought
Water storage in the state's major
reservoirs and runoff projections remain
well below average
Environmental restrictions on pumping
water from the Delta to protect Delta Smelt

Background
Impact on Local GSWC Water Supply
GSWC buys approximately 90 percent of its wholesale water
from the Calleguas Municipal Water District (CMWD) for its
more than 13,200 customers in the Simi Valley Customer
Service Area
CMWD will implement mandatory water use allocations for all
retailers including GSWC beginning July 1, 2009
If GSWC exceeds its allocation from CMWD, it will be assessed
penalties
To meet its CMWD allocation, GSWC will ask its Simi Valley
area customers to reduce water usage by 15 percent
beginning July 1, compared to historical average usage
The plan requires California Public Utilities Commission
approval
If approved, fines and suspension of service may occur for
customers who repeatedly violate a list of water use
restrictions

Summary
Golden State Water Company’s
Rule and Schedule 14.1
John Garon, Regulatory Affairs Manager

GSWC’s Mandatory Conservation
Plan Summary
and Rationing Plan
“Rule” 14.1
“Rule” 14.1
Outlines conservation measures
Outlines conservation measures
Voluntary conservation
Voluntary conservation
GSWC asked customers to voluntarily reduce
Mandatory water by conservation 20% beginning and in October rationing 2008
Procedures Mandatory on conservation how to file for and Schedule rationing 14.1
(Mandatory Procedures Conservation)
how to file for Schedule 14.1
(Mandatory Conservation)
PUC accepting public comments
PUC • Tariff accepting Unit, Water public Division, comments
3rd floor
• Tariff California Unit, Public Water Utilities Division, Commission,
3rd floor
• California 505 Van Ness Public Avenue, Utilities San Commission, Francisco, CA 94102
• 505 E-mail: Van water_division@cpuc.ca.gov
Ness Avenue, San Francisco, CA 94102
E-mail: water_division@cpuc.ca.gov

Plan Summary
“Schedule” 14.1
Used for Mandatory Conservation and
Rationing
Detailed outline of Mandatory
Conservation and Rationing Program
Contains fines and penalties
Unauthorized and non-essential water
use in Rule 14.1 becomes mandatory

Plan Summary
Seven Stages of Plan
Stage 1 Stage 2 Stage 3 Stage 4 Stage 5 Stage 6 Stage 7
% Annual
Reduction
Only
Voluntary
Reductions
5-10% >10-15% >15-20% >20-30% >30-40% >40-50%
% of
Customer
Allocation
Only
Voluntary
Reductions
90-95% 85-89% 80-84% 70-79% 60-69% 50-59%

Plan Summary
How GSWC Will Determine
Each Customer’s Allocation
Three-year history (2004-2006)
Percent of reduction varies depending
on Stage
Customers using 5 Ccf or less a month
are exempted
Current and future allocations will be
printed on billing statements
Exception process will allow customers
opportunity to apply for adjustment

Plan Summary
Penalties for Going Over Allocation
1 st stage – No fine
All other stages
– Regular rate plus two times current
quantity rate on the SI-1 tariff for usage
over allocation up to 15%
– Regular rate plus three times current
quantity rate on the SI-1 tariff for usage
that is 15% or more over allocation
– The penalties GSWC issues to customers
are designed to be revenue neutral and
only cover costs GSWC incurs from
exceeding its reduced CMWD allocation

Plan Summary
Examples of Non-Essential
and Unauthorized Use
Use of water resulting in excessive run-off in
gutters, waterways, patios, driveways or streets
Use of water through broken or defective
plumbing, sprinkler, watering or irrigation systems
At Stage 3: Outdoor watering restricted from 9
a.m. – 5 p.m., watering every other day – no more
than three times per week (exceptions for
commercial nurseries, golf courses and other
water-dependent industries)
Complete listing of unauthorized use is available
at meeting tonight in the copy of our 14.1 filing

Plan Summary
Fines for Non-Essential
and Unauthorized Use
1 st offense – warning issued
2 nd offense and every offense after
Stage 1 & 2: $50
Stage 3: $100
Stage 4: $150
Stage 5: $200
Stage 6: $250
Stage 7: $300
If offense continues
Low flow restrictors installed
Disconnect

Plan Summary
Flow Restrictor Charges
5/8” to 1” - $100
1-1/2” to 2” - $150
3” or larger - $200

Questions about GSWC 14.1 Filing

Golden State Water Company
Water Efficiency Tips
Albert Frias, Water Conservation Coordinator

Topics of Discussion
• Water Use Efficiency – Water Conservation
• How Much Water Do We Use
• How Can We Save Water
• Rebates Available

Water Use Efficiency
• Using Water Efficiently and
Effectively
‣ Lowering your water needs but achieving
the same results
‣ Using water only when needed or
necessary

How Much Water We Use Indoors

How Can We Save Water Indoors
High-Efficiency Toilets
‣ Older toilets use between 3.5
and 7 gallons of water per flush
‣ High-Efficiency Toilets use 1.28 gallons per flush
‣ Average savings of 2.2 gallons per flush!

How Can We Save Water Indoors
“Toilet Tummy”
‣Globally recognized
water-saving device
‣Simple and easy to use water-saving device
‣Average savings of 0.625 – 1.25 gallons per flush!

How Can We Save Water Indoors
High-Efficiency Clothes Washer
‣Washing machines use an average
of 40.9 gallons of water per load
‣High-efficiency clothes washers use an average
of 24 gallons per load
‣Average savings of 16.9 gallons per load!

How Can We Save Water Indoors
Low-Flow Shower Heads
‣Older showerheads have an
average flow rate of 5 gallons per minute
‣Low-flow showerheads have an average
flow rate of 2 gallons per minute
‣Average savings of 15 gallons per 5-minute shower

How Can We Save Water Indoors
Low-Flow Aerators
‣Standard aerators have • an •
average flow rate of 3 gallons
per minute
‣Low-flow aerators have an average
flow rate of 1.5 gallons per minute
‣Average savings of 3-gallons per use based on a 2-
minute usage period

How Can We Save Water Indoors
Fix Leaks!
• Estimated faucet leakage rates
‣Drips
30 drips per minute = 4.32 gallons per day
60 drips per minute = 8.64 gallons per day
90 drips per minute = 12.96 gallons per day
120 drips per minute = 17.28 gallons per day

How Can We Save Water Indoors
Fix Leaky Toilets!
•Silent leaks
‣Will waste from 30 to 500
gallons of water per day!
•Dye test
•Replace flapper – flush valve

How Can We Save Water Outdoors
• Water your yard only before 8 a.m. to
reduce evaporation and wind interference
• Save up to 25 gallons per day
• Install a smart sprinkler controller
• Save up to 40 gallons per day
• Use a broom instead of a hose to clean
driveways and sidewalks
• Save up to 150 gallons each time
• Check your sprinkler system for leaks,
overspray and broken sprinkler heads
• Save up to 16 gallons per day

Conservation Programs
Residential and Commercial Rebates
UPDATE: (GSWC customers within Metropolitan Water
District service area)
Due to high demand, the Metropolitan Water District, our
major partner for rebate funds in many of our customer
service areas in Southern California, has allocated all of the
rebates for its fiscal year that ends June 30.
No further rebate reservations are available at this time.
However, after July 1, check our Web site for rebates on
washers, toilets, and other devices.

Useful Web Sites
• www.gswater.com
• www.bewaterwise.com
• www.ccwater.com
• www.H2ouse.org
• www.cuwcc.org
• www.water.ca.gov/drought
• www.Planetgreen.discovery.com

Contacts
• 24-hour Customer Service
• 1-800-999-4033 or gswater.com
• Water Use Efficiency Manager
• Edwin DeLeon 909.394.3600 X683
• Edeleon@gswater.com
• Conservation Coordinator
• Albert Frias 909.394.3600 X745
• albertfrias@gswater.com

Questions