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IRCA A17421 QMS Lead Auditor - TÜV Austria Akademie

IRCA A17421 QMS Lead Auditor - TÜV Austria Akademie

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International Training in Vienna<br />

<strong>IRCA</strong> <strong>A17421</strong><br />

<strong>QMS</strong> <strong>Lead</strong> <strong>Auditor</strong><br />

(ISO 9001:2008)<br />

Course-no. Course Date Duration Location Cost excl. VAT<br />

13.108.110.01 <strong>IRCA</strong> <strong>QMS</strong> <strong>Lead</strong> <strong>Auditor</strong> 16.-20.09.2013 5 days, 9-18 h Vienna, <strong>Austria</strong> 1.864,– Euro<br />

Training objectives<br />

This five day course is for the serious quality management system auditor. A challenging course that will equip you with the planning<br />

skills to lead an audit team, carry out complex supplier audits, external 3rd party audits and deliver accurate, defendable and value<br />

adding audit reports. This course has a strong process and continual improvement bias, suitable for those of you who are interested<br />

in auditing to establish the overall capability of the management system to sustain and improve its performance. The course has<br />

been adapted to take into consideration the release of ISO 9001:2008.<br />

You will learn how to plan, conduct, report and follow up the results of audits. You will learn how an auditor would expect to see the<br />

internal audit tool used as an integral component in the continual improvement process, and appreciate the important relationships<br />

between auditing, operational efficiency and improvement planning. The course will introduce you to “Plan – Do – Check – Act”<br />

methodology and help you to understand how this fundamental cornerstone of continual improvement should be inextricably linked<br />

to operational effectiveness. The course will also introduce you to a range of different auditing situations and equip you with the<br />

ability to apply the right skills to the right context. This will include audits of internal procedures, audits to establish conformance to<br />

external standards and customer requirements, procedural audits, process audits and full systems audits including multi-site<br />

situations. You will also learn what differentiates the “lead auditor” from audit team members and the additional skill set and<br />

disciplines required by the audit team leader<br />

Topics<br />

In context of 1st, 2nd and 3rd Party audits, the techniques and disciplines of:<br />

• Audit planning, including the construction and use of checklists<br />

• Performing the audit, conducting interviews and following document trails,<br />

process auditing and procedural auditing<br />

• Audit report writing and feedback techniques<br />

• Following up the results and how they should be used for continual improvement<br />

• <strong>Lead</strong>ing an audit team<br />

The course will introduce you to the following cornerstones Quality Management:<br />

• The 8 Principles of Quality Management<br />

• Plan – Do – Check – Act methodology<br />

• The ISO 9000 series and ISO 9001 requirements<br />

Prerequisites<br />

Candidates are expected to have basic knowledge of ISO 9001:2008 requirements before attending this course.


Target group<br />

• Staff charged with the responsibility to develop and maintain a <strong>QMS</strong><br />

• All <strong>QMS</strong> auditors who wish to acquire an internationally recognized auditor status<br />

• Those who wish to explore career opportunities in management system auditing<br />

• Those intending to acquire the competence to audit an organization's<br />

ISO 9001-based management system, either as third or second party audit.<br />

Certification<br />

After the successful completion of the written and oral exams, an <strong>IRCA</strong> Certificate for <strong>QMS</strong> <strong>Auditor</strong>/<strong>Lead</strong> <strong>Auditor</strong> Systems is<br />

awarded. In case of failure, a Certificate of Attendance is awarded.<br />

Venue<br />

Vienna, <strong>Austria</strong> TUV AUSTRIA Academy, A-1100 Vienna, Gutheil-Schoder-Gasse 7a, Phone: +43 1 617 52 50-0<br />

Course fee (Prices are valid upon registration until 30.06.2013)<br />

Euro 1.770,- excl. 20% VAT for the course, Euro 94,- excl. 20% VAT for fees and certification.<br />

These costs are covering the course material, coffee breaks, lunch incl. beverages as well as <strong>IRCA</strong> fees for certificates’ issuance.<br />

Information & contact<br />

After having received your registration, we will send you a confirmation including all details about the venue and surrounding<br />

hotels. Please make sure to arrange all travel and accommodation arrangements by yourself.<br />

For further information, please contact: Mrs. Susanne Loidl, phone: +43 1 617 52 50-8170, e-mail: susanne.loidl@tuv.at<br />

<strong>IRCA</strong> <strong>A17421</strong> <strong>QMS</strong> <strong>Lead</strong> <strong>Auditor</strong> (ISO 9001:2008))<br />

Please mark!<br />

O 13.108.110.01 16.-20.09.2013 Vienna, <strong>Austria</strong>

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