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JSB Market Research: MVNO Business Plan with Financial Modeling Spreadsheet 2014

This is a full business plan based on the launch of an illustrative Mobile Virtual Network Operator (MVNO) known as Contendus. The plan covers all aspects of the company launch plan including market assessment, funding requirements, financial analysis, market segmentation and product differentiation. See Full Report @ bit.ly/1xNnSdX

This is a full business plan based on the launch of an illustrative Mobile Virtual Network Operator (MVNO) known as Contendus. The plan covers all aspects of the company launch plan including market assessment, funding requirements, financial analysis, market segmentation and product differentiation.
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On 7 th January 2015<br />

<strong>MVNO</strong> <strong>Business</strong> <strong>Plan</strong> <strong>with</strong> <strong>Financial</strong> <strong>Modeling</strong><br />

<strong>Spreadsheet</strong> <strong>2014</strong><br />

Overview:<br />

This Report focuses on " <strong>MVNO</strong> <strong>Business</strong> <strong>Plan</strong> <strong>with</strong> <strong>Financial</strong> <strong>Modeling</strong> <strong>Spreadsheet</strong> <strong>2014</strong> "<br />

This is a full business plan based on the launch of an illustrative Mobile Virtual Network<br />

Operator (<strong>MVNO</strong>) known as Contendus. The plan covers all aspects of the company launch plan<br />

including market assessment, funding requirements, financial analysis, market segmentation<br />

and product differentiation. Also included is go-to-market plan, distribution and replenishment<br />

plans, comparison of <strong>MVNO</strong>s and more. The major benefit of this report is to assist in the<br />

development of an <strong>MVNO</strong> launch and to help validate existing plans.<br />

<strong>MVNO</strong> <strong>Business</strong> <strong>Plan</strong> <strong>Financial</strong> <strong>Modeling</strong> <strong>Spreadsheet</strong><br />

Why build your financial assessment from scratch<br />

This report includes an Excel spreadsheet <strong>with</strong> financial modeling including:<br />

• P&L<br />

• COGs<br />

• CAPEX<br />

• HR Costs<br />

Email ID- contact@jsbmarketresearch.com<br />

Tel No- 91 2241236650<br />

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• Cash Flow<br />

• Other Costs<br />

• Drivers and Revenue<br />

• Graphs and Summary<br />

The spreadsheet provides both data points for analysis as well as a format for modeling your<br />

own parameters for a financial assessment of your <strong>MVNO</strong> business plan.<br />

Launching a <strong>MVNO</strong> involves a lot of careful planning and an understanding of the competitive<br />

threats and opportunities. Understanding the competitive issues and what type of <strong>MVNO</strong> to<br />

launch is key to success. A critical aspect to the success of any <strong>MVNO</strong> is its wholesale<br />

negotiations <strong>with</strong> the host mobile network operator (MNO). Accordingly, the <strong>MVNO</strong> <strong>Business</strong><br />

<strong>Plan</strong> includes Modelling and Negotiation Strategies for Contracting <strong>with</strong> Host Mobile Network<br />

Operators. This includes rate structures of the retail minus and cost plus models, the pros and<br />

cons of each, and how to implement them.<br />

The <strong>MVNO</strong> <strong>Business</strong> <strong>Plan</strong> also includes evaluation of wholesale incentives, the reconciliation<br />

process and also what macro and micro environmental aspects to consider when defining your<br />

negotiation strategy. Also includes is an example Service Level Agreement (SLA), modeled from<br />

real life operational <strong>MVNO</strong> SLAs, which can be customized and built upon to meet the needs of<br />

their service management requirements.<br />

You can buy this Report @ http://www.jsbmarketresearch.com/technology/rmvno-business-plan-<strong>with</strong>-financial-modeling-spreadsheet-153278<br />

When planning an <strong>MVNO</strong>, successful <strong>MVNO</strong> companies will learn to think like a MNO and<br />

develop their strategies accordingly. Purchasers of this report will also receive the following<br />

reports for support in business plan and strategy development:<br />

• Network Operator Monetization Strategies Leveraging New Sources of Revenue<br />

• Next Generation <strong>Business</strong> Models for MNOs in LTE, M2M, and OTT Environment<br />

Purchasers at the Team License and Company-wide License level will also receive at no<br />

additional cost:<br />

Email ID- contact@jsbmarketresearch.com<br />

Tel No- 91 2241236650<br />

Published by- http:/www.jsbmarketresearch.com/


• LTE Advanced <strong>2014</strong>: State of the <strong>Market</strong> and Future Prospects<br />

Purchasers at the Company-wide Level will also receive at no additional cost:<br />

• End-to-End M2M, 7th Edition<br />

All purchases of Mind Commerce reports includes time <strong>with</strong> an expert analyst who will help you<br />

link key findings in the report to the business issues youre addressing. This needs to be used<br />

<strong>with</strong>in three months of purchasing the report.<br />

Target Audience:<br />

• <strong>MVNO</strong> start-ups<br />

• Mobile network operators<br />

• MVNE/<strong>MVNO</strong> service providers<br />

• Investors and analysts in the mobile space<br />

• Suppliers of <strong>MVNO</strong> equipment and software<br />

• Consultants and systems integration companies<br />

Other industries we cover:<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

Advertising and Media<br />

Automotive and Parts<br />

Consumer Goods<br />

Healthcare and Medical<br />

Finance and Banking<br />

Food and Beverages<br />

Travel and Tourism<br />

Textiles and Clothing<br />

SWOT Analysis<br />

Email ID- contact@jsbmarketresearch.com<br />

Tel No- 91 2241236650<br />

Published by- http:/www.jsbmarketresearch.com/


Table of Content<br />

Mobile Virtual Network Operator (<strong>MVNO</strong>) <strong>Business</strong> <strong>Plan</strong><br />

1. EXECUTIVE SUMMARY 4<br />

A. THE BUSINESS 4<br />

B. THE STRATEGY 4<br />

C. THE MARKET 5<br />

D. THE MANAGEMENT 6<br />

E. THE FINANCIALS 6<br />

F. THE COMPANY MISSION 7<br />

G. THE CRITERIA OF <strong>MVNO</strong> 7<br />

H. EXCEPTIONS 8<br />

2. THE BUSINESS 8<br />

A. REQUIREMENT ANALYSIS 8<br />

B. DESCRIPTION OF SERVICES 9<br />

C. TARGET MARKET 9<br />

D. SERVICES OFFERED - PRIMARY REVENUE DRIVERS 11<br />

E. POTENTIAL FUTURE SERVICES - ALTERNATIVE REVENUE SOURCES 12<br />

F. DISTRIBUTION, PURCHASING AND REFILLS 13<br />

G. STARTER PACKAGE 15<br />

H. HANDSETS AND HARDWARE 15<br />

I. GSM SYSTEM AND THE SIM-CARD 16<br />

J. THE WEB-SITE AND CUSTOMER INTERFACE 17<br />

K. SCOPE FOR ENHANCEMENTS AND FUTURE TECHNOLOGY 4G/LTE 17<br />

L. BACK-OFFICE AND CUSTOMER CARE 18<br />

M. THE NETWORK OPERATOR 18<br />

N. REGULATORY 19<br />

O. CHURN 19<br />

3. THE OPPORTUNITY 21<br />

A. OPPORTUNITY 21<br />

B. STRATEGY 21<br />

C. PROVISIONING AND MANAGEMENT 24<br />

D. INFRASTRUCTURE 24<br />

E. MULTI-IMSI APPROACH. 26<br />

F. MULTI-NETWORK VPN 26<br />

G. SECURITY AND CONTROL 27<br />

H. FORECAST 28<br />

4. THE MARKET 29<br />

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A. US WIRELESS MARKET 29<br />

B. PREPAID MARKETS 29<br />

C. WHOLESALE 29<br />

D. NEGOTIATION VECTORS 30<br />

E. ANALYSIS ON SETUP COST 31<br />

F. TERMINAL USAGE AND CONTROL 34<br />

G. NETWORK USAGE AND CONTROL 34<br />

5. MARKETING PLAN 36<br />

A. GENERAL OVERVIEW 36<br />

B. MARKETING IDEAS 37<br />

C. INITIAL MARKET SEGMENTS AND STRATEGIC CONSIDERATIONS 39<br />

D. PARTNERING AND CO-BRANDING 42<br />

E. LOYALTY PROGRAM 42<br />

F. MIGRATION STRATEGY 43<br />

6. FINANCIAL OVERVIEW 44<br />

A. REVENUE STREAMS & COST CONSIDERATIONS 44<br />

B. REVENUE GROWTH 44<br />

C. FINANCIAL PROJECTIONS 45<br />

D. FUNDING 46<br />

E. EXIT STRATEGY 47<br />

7. EXTENSIONS AND UPGRADES 48<br />

A. SELECTION CRITERIA 49<br />

B. TECHNICAL REQUIREMENTS 50<br />

C. OTHER FACTORS 51<br />

8. POTENTIAL MARKET SEGMENTS (AD. 1) 52<br />

9. THE MANAGEMENT TEAM AND PARTNERS (AD. 2) 57<br />

A. MANAGEMENT 57<br />

B. BOARD OF ADVISORS AND PARTNERS 57<br />

A. PARTNERS 59<br />

10. COMPETITION (AD. 3) 61<br />

A. GENERAL OVERVIEW 61<br />

B. PREPAID PLAYERS 62<br />

B. SWOT ANALYSIS 63<br />

C. PREPAID COMPETITION ANALYSIS 65<br />

EUROPE VS. UNITED STATES (AD. 4) 65<br />

C. GENERAL OVERVIEW 65<br />

11. THE MOBILE VIRTUAL NETWORK OPERATOR MARKET & GROWTH OVERVIEW (AD. 5) 70<br />

A. GENERAL OVERVIEW 70<br />

B. GLOBAL OVERVIEW AND FORECAST 73<br />

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C. <strong>MVNO</strong> DRIVE IN EUROPE 74<br />

D. <strong>MVNO</strong> DRIVE IN AMERICA 77<br />

E. <strong>MVNO</strong> DRIVE IN MIDDLE EAST 78<br />

F. <strong>MVNO</strong> DRIVE IN ASIA PACIFIC 79<br />

12. CASE STUDIES (AD. 6) 80<br />

13. CONCLUSIONS 97<br />

14. APPENDIX 97<br />

A. CELLULAR OPERATOR ORGANIZATION STRUCTURE 97<br />

B. INITIATING CONTACT WITH MNOS 103<br />

C. ESTABLISHING A STRATEGY 104<br />

<strong>MVNO</strong> Operational Cost <strong>Plan</strong>ning: Modelling and Negotiation Strategies for Contracting <strong>with</strong><br />

Host Mobile Network Operators<br />

INTRODUCTION 5<br />

1.1. The <strong>MVNO</strong> Landscape 5<br />

1.2. <strong>MVNO</strong> Background 5<br />

1.3. <strong>MVNO</strong> Technology Options 7<br />

2. WHOLESALE MODELS 10<br />

2.1. Cost Plus Model 10<br />

2.1.1. Cost Plus Rate Sheet 12<br />

2.2. Retail Minus Model 15<br />

2.2.1. Straight Retail Minus 16<br />

2.2.2. Benchmark Retail Minus 17<br />

2.2.3. Retail Minus Rate Sheet 19<br />

2.3. Interconnect 20<br />

2.4. Wholesale Incentives 22<br />

3. INVOICING AND RECONCILIATION 24<br />

3.1. Invoice Dispute Process 25<br />

3.1.1. Sample Invoice 27<br />

4. ENVIRONMENTAL CONSIDERATIONS 29<br />

4.1. Macro Environmental Analysis 29<br />

4.2. Micro Environment Analysis 30<br />

5. RECOMMENDATIONS 31<br />

5.1.1. Knowledge and Expertise 31<br />

5.1.2. Technology Solution 31<br />

5.1.3. HNO <strong>MVNO</strong> Rate Structure 31<br />

5.1.4. HNO Services List 32<br />

6. NEGOTIATION TACTICS 33<br />

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6.1.1. Tell them What they Want to Hear 33<br />

6.1.2. Start High 33<br />

6.1.3. Contract Clauses 34<br />

7. CONCLUSIONS 35<br />

FIGURES<br />

Figure 1- <strong>MVNO</strong> Technology Options 8<br />

Figure 2 - Wholesale Charges for Network Activity using the Cost Plus Model 11<br />

Figure 3- Segments Diagram 13<br />

Figure 4- Wholesale Charges for Network Activity using the Retail Minus Model 15<br />

Figure 5 - Calculating the straight Retail Minus 16<br />

Figure 6 - Calculating the Benchmark Retail Rate 17<br />

Figure 7- Calculation for Wholesale Rate 18<br />

Figure 8- Interconnect Charging 21<br />

Figure 9 - Wholesale Rate Variance Calculation <strong>with</strong> Interconnect Consideration 21<br />

Figure 10 - Example MNO <strong>MVNO</strong> Commercial Relationship 24<br />

Figure 11- Sample Wholesale Invoice Page One 27<br />

Figure 12 - Sample Wholesale Invoice Page Two 28<br />

<strong>MVNO</strong>, MVNE and MNO Service Level Agreement (SLA)<br />

INTRODUCTION 4<br />

WHAT IS A SERVICE LEVEL AGREEMENT (SLA) 4<br />

WHY IS IT IMPORTANT TO HAVE AN SLA 6<br />

SLAS IN THE <strong>MVNO</strong> WORLD 9<br />

SAMPLE SERVICE LEVEL AGREEMENT (SLA) 9<br />

<strong>MVNO</strong> Billing through Wholesale Line Rental 13<br />

1. Review 14<br />

2. Dispute Resolution 14<br />

3. Metrics 14<br />

4. Definitions 14<br />

4.5. Unconfirmed Clear 14<br />

4.7. Confirmed Clear Permanent 15<br />

4.8. Parked Time 15<br />

4.9. Establishment of Contact Points 15<br />

4.10. Reoccurring faults 15<br />

4.11. Fault escalation 15<br />

5. Fault Escalation Process 16<br />

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6. SLA Schedule 17<br />

Appendix 1- Exclusions 25<br />

Appendix 2- Guidelines for Payment of Penalty Credits 26<br />

Appendix 3 - Parked Time 27<br />

Appendix 4 - General Dispute Process 28<br />

Appendix 5 - Wholesale Usage Invoicing & dispute process 29<br />

Report Price:<br />

Licence Type<br />

Price<br />

PDF $ 1995<br />

Five User Licence $ 3995<br />

Enterprise Wide Licence $ 6995<br />

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To know more on <strong>MVNO</strong> <strong>Business</strong> <strong>Plan</strong> <strong>with</strong> <strong>Financial</strong> <strong>Modeling</strong> <strong>Spreadsheet</strong><br />

<strong>2014</strong><br />

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