Student-Run Free Clinics ANNUAL REPORT 2011 - University of ...

MEDiC 

Student-Run 

Free Clinics 

ANNUAL REPORT 

2011 

MEDiC exists to improve the health of the 

underserved and to educate University of 

Wisconsin health professions students. 

ENHANCING EDUCATION 

SERVING OTHERS 

1

Table of Contents 

MEDiC Council and Vision 

Members 3 

Mission, Goals, and Accomplishments 4 

Committees 5 

MEDiC and the Wisconsin Idea 6 

MEDiC Spotlights 

20 th Anniversary 7 

MEDiC in the Media 8 

MEDiC Volunteers 9 

Volunteer Awards 10 

Honored Volunteers of the Month 11 

MEDiC Awards 12 

President Spotlight 13 

Noon Talks and Sports Physicals 14 

Clinic Renovations 15 

Where are They Now 16 

Clinic Reports 

Grace Clinic (1991) 34 

Salvation Army (1991) 38 

Southside (1992) 42 

Safe Haven (1996) 46 

Michele Tracy (1997) 50 

ARC House (2003) 52 

Salvation Army Dental Clinic (2009) 56 

Acknowledgements 60 

Full Media Articles 61-64 

Interdisciplinary Healthcare in Action 

The Interdisciplinary Way 17 

Nursing 18 

Pharmacy 19 

Physical Therapy 20 

UW-Dermatology Program 21 

Physician Assistant 21 

Turkey Bowl 22 

Running for a Cause 23 

Reach Out and Read 24 

Financial Reports 

Budget and Expenses 25 

Gifts, Fundraising, and Grants 26 

Allocation of Budget 27 

Estimated & Actual Value of Expenditures 28 

MEDiC Data Report 

Cumulative Report-Overall 29 

Cumulative Report-Demographics 30 

Cumulative Report-Medications 32 

Cumulative Report-Referrals 33 

Table of Contents 

2

Council Members 

Parker Hoerz 

President 

John Gamble 

Vice President-Finance 

Kathryn Zavala 

Vice President-Development 

Jennifer Ciske 

Public Relations 

Ben Ciske 

Data Project 

Kristin Ebert 

Safe Haven Clinic Coordinator 

Karlo Kovacic 

Grace Clinic Coordinator 


3 

2011-12 MEDiC Council Members 

Micah Katz 

Grace Clinic Coordinator 

Stephanie Ziebarth 

South Side Administrative 

Coordinator 

Laura Shank 

South Side Administrative 

Coordinator 

Claire Flanagan 

South Side Clinic Coordinator 

Stephanie Treffert 

South Side Clinic Coordinator 

Alicia Sprecher 

Salvation Army Clinic 

Coordinator 

Daniel Hertel 

Salvation Army Clinic 

Coordinator 

Bonnie Garvens 

Salvation Army Intake 

Coordinator 

Johanna Streyle 

ARC House Clinic Coordinator 

Tom Garvey 

Michele Tracy Clinic 

Coordinator 

Laurel Bessey 

Michele Tracy Clinic 

Coordinator 

Andrew Stein 

Dental Clinic Coordinator 

Katie Munck 

Dental Clinic Coordinator 

Alice Jiang 

Community Resources 

Erin Peck 


Kelli Pointer 


Andrea Dale 

Referrals Coordinator 

Jillian Landeck 


Jenna Ingersoll 


Cali Campbell 

Physician Scheduler 

Trista Stankowski-Drengler 

Student Scheduler 

Kristina Bennwitz 

Drug Supply Coordinator 

Elizabeth Pieper 


Jessica Johnson 


Amanda Herder 

Pharmacy Volunteer 

Coordinator 

Julie Elliott 

Nursing Involvement 

Coordinator 

Amy Kopp 


Coordinator 

Sarah Youngbauer 


Coordinator 

Ashley Fenske 

NP Coordinator 

Bethany Hanke 

NP Coordinator 

Ryan Schouweiler 

Physical Therapy Coordinator 

Amanda Stinson 

Physical Therapy: SA/Grace 

Shelby Johnson 

Physical Therapy: SA/Grace 

Krista Ryan 

Physical Therapy: MT/ARC 

Miranda Beck 

Physical Therapy: MT/ARC 

Sarah Polenska 

Physical Therapy: South Side 

Grace Trabulsi 


Janelle Burnham 


Ryan Adams 

Physical Therapy: 

Statistics/Supplies 

Jessica Fedie 

PA Coordinator 

Joseph Strangfeld 

PA Coordinator

Mission & Goals 

The 2011 – 2012 MEDiC Council will strive to: 

• Serve the underserved populations in Dane County via health education, primary and preventive care, and 

specialist referrals 

• Provide health professions students with clinical and multicultural education and experiences 

• Celebrate MEDiC’s 20 years of service by honoring our community partners, volunteers, and donors 

• Develop new relationships with the Madison community, focusing especially on recruiting additional 

physician volunteers 

• Expand on MEDiC’s infrastructure and ability to serve our patients through significant renovations to the 

ARC House and Dental clinics along with the implementation of an electronic patient encounter document 

• Develop a more streamlined transition process that better enhances the training and collaboration 

amongst the various health professions programs represented on the MEDiC Council 

Goals Accomplished 

Council Improvements 

• Improved communication between the various health professions schools represented on the MEDiC 

Council 

• Developed an improved transition process that facilitated better interdisciplinary communication and 

collaboration 

• Established MEDiC as a venue for health professions students to learn about other health professions 

programs 

• Celebrated MEDiC’s 20 years of service with volunteers, community partners, and UWSMPH faculty 

and staff 

• Launched the $20 for 20 years gift campaign 

Improvements in Patient Services 

• Finished the development and began implementation of an electronic Patient Encounter Document 

• ARC House expanded clinic to include a Nurse Practitioner allowing us to increase the number of 

volunteer positions available and patients seen each month 

• Renovations to both Dental Clinic and ARC House leading to improved quality and capacity for patients 

and volunteers 

• Expanded availability of Spanish language intake forms 

Improvements in Volunteer Preparation and Education 

• Improved and standardized the format of orientation for students of the various health professions 

programs 

• Recruited additional positions from Pharmacy and Nursing for the Council, initiating a transition to a 

truly more interdisciplinary council 

• Increased on-site education to student volunteers regarding the problems surrounding our patient 

population (expressing goals of both clinic skill enhancement as well as education about prevalence of 

psychiatric disorders, varying levels of literacy in the homeless population, health disparities, etc.) 


4

Committees 

Communications Committee Accomplishments: 

• Improved communication between the various health professions schools 

represented on the MEDiC Council 

• Developed an improved transition processes, facilitating better interdisciplinary 

communication and collaboration 

• Established MEDiC as a venue for health professions students to learn about other 

health professions programs by providing overviews of each program’s curriculum 

Public Relations Committee Accomplishments: 

• Transitioned to an electronic newsletter, saving significant printing and postage 

costs 

• MEDiC's Facebook page went online 

• Celebrated MEDiC’s 20 years of service with volunteers, community partners, and 

UWSMPH faculty and staff with a anniversary reception and poster session 

• Compiled complete list of all volunteers of the month, improving institutional 

memory 

• Enhanced VOM certificate design 

Fundraising Committee Accomplishments: 

• Launched the $20 for 20 years campaign 

• Received record donations from MEDiC family and friends 

• Raised a record amount of money, adding to organizational sustainability 


Physician Recruitment Committee Accomplishments: 

• Began tracking volunteer physician contact information 

• Developed a recruitment letter and distributed it to physicians via their medical 

student mentees 

• Developed a database for volunteers - where they work, etc. 

• Increased physician awareness of the need for volunteers with MEDiC. 

• Added 10 new provider volunteers in 2011 

• Worked with current volunteers to improve the physician volunteer experience 

• Implemented a new physician scheduling process (December 2011) 

5

MEDiC and the WI Idea 

Year of the Wisconsin Idea 

More than 100 years ago the concept of “The Wisconsin Idea” came into being, a 

phrase coined to express our collective values and UW-Madison’s unique commitment 

to collaborate with the people of Wisconsin, sharing knowledge and resources in 

order to improve lives everywhere. 

This idea has guided the university’s work, illustrating our commitment to the values of democracy, selfgovernance, 

egalitarianism, integrity, truth, and interpersonal connectedness. 

Although the concept reaches back into the 19 th century, the Wisconsin Idea was formally named in 1912 

when Charles McCarthy described the philosophy in a book by that name. The University of Wisconsin- 

Madison celebrated the Year of the Wisconsin Idea in 2011-2012 to honor this longstanding commitment to 

providing service to the families, businesses and communities of Wisconsin and beyond. 

To read more about the Wisconsin Idea, please visit: http://go.wisc.edu/709o78 

MEDiC: Fulfilling the Wisconsin Idea 

Physicians and health professions students work respectfully together with 

community partners to bring the Wisconsin Idea to life, and to share our resources, 

knowledge and skills with the people of Wisconsin. We believe that all Wisconsin 

families deserve access to high-quality, affordable health care. MEDiC's mission is to 

provide free health care to those in need, and provide meaningful educational 

experiences outside the classroom for health professions students. With the help of 

our community partners, we are able to realize the values of the Wisconsin Idea. 

MEDiC’s contributions to the Wisconsin Idea were acknowledged in a kind letter from 

UW-Madison Chancellor David Ward. The following is an excerpt from this letter: 


6

20 th Anniversary 

On October 28, 2011 MEDiC celebrated its 20th anniversary with students, 

physicians, community partners and UW faculty and staff. The event allowed 

supporters of MEDiC, past and present, to honor the work of the clinics and look 

ahead towards another 20 years of service. 

Speakers included 2011-2012 MEDiC President Parker Hoerz; Drs. Goodfriend and 

Katcher, MEDiC founders; SMPH Dean Robert Golden; Pam Brunk of the Salvation 

Army; Jill Watson, UW Foundation; and Jenny Ciske, 2011-2012 MEDiC Public 

Relations Coordinator. The event was made possible through the generous support of 

UW Health and the Wisconsin Medical Alumni Association. 


7 

MEDiC received the Presidential 

Service Award from President Barack 

Obama. The award was created as a 

way to thank and honor those who, by 

their demonstrated commitment and 

example, inspire others to engage in 

volunteer service. We were honored to 

have been nominated for this award by 

our partners at the Salvation Army.

MEDiC in the Media 

Jefferson Award: Received by Dr. Doug Dulli– 

long time MEDiC volunteer 

WKOW- May 11, 2011 

Here at the South Side clinic, 99% of the nearly 800 patients do not have insurance. 

MEDiC works because area doctors, like Dr. Dulli, volunteer to oversee the students. 

"It's very habit forming," said Dr. Dulli. "Once I started to do it the more I did it the 

more I enjoyed it so why cut back.“ 

(Full Article, Page 61) 

MEDiC Program Celebrates 20 Years of Service 

Hannah Kiddoo, Madison Commons-October 27, 2011 

For the homeless, uninsured and unemployed, proper health care is difficult to find, 

and co-pays, transport, and communication issues present significant barriers to 

health care access. Still, the need for health care is high for low-income families and 

individuals. 


Student-run health program nets national 

accolade 

Hannah Filipiak, Badger Herald- November 27, 2011 

A University of Wisconsin student-run health program for community outreach and 

student education recently received an accolade for its volunteer effects with 

a prestigious award from the White House. 


Editorial: UW Doctors - Honored & Needed 

Honored for service, but shortage feared 

Neil Heinen, Channel 3000- November 30, 2011 

Earlier this week, The UW School of Medicine and Public Health received a 

prestigious President's Volunteer Service Award from President Obama for its MEDiC 

program which has UW medical students providing free health care to folks at seven 

Madison clinics. A day later the Wisconsin Hospital Association released a report 

predicting a severe shortage of primary care physicians in Wisconsin within 20 years. 

What a stark contrast, yet clear connection. 



8

MEDiC Volunteers 

289 or 52% 

of UW Medical Students in the 

classes of 2014 and 2015 

volunteered at least once at a 

MEDiC clinic in 2011 

The dedication of the students and 

health professionals involved in MEDiC is 

tremendous, and I am so inspired and 

thankful for their commitment. The 

relationships and friendships I have 

developed through volunteering in MEDiC 

have been an added reward to the work we 

do and something that I hadn't even 

anticipated going into this experience. 

Stephanie Ziebarth, South Side 

Administrative Coordinator 

UWSMPH Class of 2014 

Total Clinics: 218 

131 physicians 

volunteered to fill these 

clinic sessions, many of 

whom volunteer multiple 

times a year 


MEDiC has been a fantastic 

organization to be involved 

with. It is extremely rewarding 

to have the privilege to help 

those in need and very inspiring 

to work with a group of caring 

individuals who give their time 

to assist others. Thanks MEDiC 

and all those who volunteer! 

9 

MEDiC Orientation 

Trista Stankowski-Drengler, 

Student Scheduler 

UWSMPH Class of 2014

Volunteer Awards 

This year, Dr. Doug Dulli was awarded the 

Jefferson Award for Public Service. 

Dr. Dulli was also the recipient of the Wisconsin 

Medical Society Physician Citizen of the Year. 

Ian Stormont, MEDiC President 2010-2011 and 

Lane Benes, Physician Scheduler 2010-2011, 

nominated Dr. Dulli for the WMS Physician of the 

Year award for his outstanding service to MEDiC. 

Of all MEDiC’s dedicated physician volunteers, Dr. 

Dulli has volunteered an unprecedented number 

of times at several of our clinics. 

My service to MEDiC is strictly one of support and respect for your own service -- 

all of you who work with this wonderful program. I can’t think of an educational 

initiative at SMPH that sharpens more the focus of what that school is about, and 

what a doctor is really about. It’s all of you that deserve the award, I’m just some 

guy in the audience! 

Dr. Doug Dulli 

Dr. Dipesh Navsaria, recipient of the 

Wisconsin Medical Society Young Physician 

award, was nominated by Stephanie Booms, 

MEDiC Reach Out and Read Coordinator, 

2010-2011, for his leadership of MEDiC's 

Reach Out and Read program. 


10 

10

Volunteers of the Month 

Each month, the MEDiC council nominates an outstanding volunteer for special recognition. 

MEDiC could not succeed without the generous support of all of the volunteers. 

Outstanding Physician of the Year: Dr. Claudia Reardon 

January: Dr. Alida Evans, for going beyond her duties as medical director of ARC Clinic and being eagerly involved in 

the ARC renovation project – attending several meetings, assisting with budgeting, and grant writing, and offering 

invaluable advice as the project moved forward. 

February: Dr. Matt Kutz, for his exceptional dedication to serving at the Salvation Army Dental Clinic as well as 

providing free care to many of MEDiC’s dental referrals. 

March: Dr. Art Walaszek, for his dedication and willingness to go beyond his duties as a physician volunteer when 

there were emergency referrals on top of a full schedule. Dr. Waleszek was willing to stay late, and, most 

importantly, he did not rush through his patients and was very willing to answer questions. 

April: Dr. Matthew Szadkowski, for volunteering three out of the four April clinics and for serving as an excellent 

educator for students and a role model in both compassion and dedication. 

May: Dr. Juan Boriosi, for his role as a frequent volunteer at South Side clinic. Dr. Boriosi serves as a superior 

educator, discusses cases in depth, and allows students to hone clinical reasoning skills. 

June: Dr. James Svenson, for his exceptional commitment to Grace Clinic where he served as the sole physician, 

overcame the challenges of working alone, and effortlessly balanced high quality patient care with great teaching. 

July: Alexis Guzmán, UWSMPH Class of 2014, for spending almost every Saturday in July at the South Side Clinic 

where he served as both a student volunteer, working the front desk as an intake worker, and serving as 

translator. His hard work and compassion for patients provides a welcoming environment at South Side. 


August: Kristi Welle and Scott Hogseth, pre-dental student volunteers, who continuously arrive 

early and stay late at the Salvation Army Dental Clinic in order to make sure equipment stays in 

fine working order. 

September: Lisa Bell, RDH, MPH, for her constant dedication to and hard work at the Salvation 

Army Dental Clinic. Lisa has taken on the additional responsibility of scheduling referrals and 

patients, as well as successfully providing funding for the clinic through gifts and grants. 

October: Bob Stenberg, UWSMPH Class of 2015, for his outstanding service as interpreter for 

specialist referrals. Bob’s dedication allows patients to take advantage of referrals because there is 

an interpreter on site. 

November: Raandi Schmidt, NP, for graciously stepping in as the second provider at ARC clinic, 

which has allowed ARC to provide care to more patients than ever before. 

11 

December: Drs. Peter Newcomer and Cassandra Valmadrid, to mark the one-year anniversary of 

their role of Physician Mentors for Michele Tracy Clinic – we look forward to year two!

MEDiC Awards 

This year, MEDiC recognized Dr. Claudia Reardon 

as the outstanding physician volunteer of 2011. 

Dr. Reardon was nominated by Kristin Ebert, 

Safe Haven Co-coordinator who explained: 

Dr. Reardon has been absolutely wonderful in her help 

with Safe Haven this year. Not only has she volunteered 

on a regular basis, she has also been instrumental in the 

recruitment of new physician volunteers for Safe Haven. 

Dr. Reardon has also ensured that all psychiatry residents 

volunteer at Safe Haven. Thanks to her hard work, we 

have already had two new physicians volunteer, and there 

are more who have expressed interest. We thank her so 

much for her hard work! 

The Residents of the Year were: Dr. Anna Corey, Dr. Annie Wilson, 

Dr. Laura Sedig, Dr. Matthew Szadkowski, and Dr. Brian Kleker 

Jason Carr, UWSMPH Class of 2014 was 

recognized for serving as MEDiC’s most 

frequent student volunteer. His dedication and 

consistent desire to volunteer was invaluable to 

MEDiC’s successful year. 


12 

12

President Spotlight 

Parker and Henry Hoerz, 2012 


13 

One of the greatest surprises of being on the MEDiC Council has been the other 

Council members. Of course, I knew from the start that they were great people, but I 

never imagined the effect that this group of motivated, hardworking, and giving 

individuals would have on me. Throughout my training, I have been frustrated by the 

health care system’s inability to care for society’s most vulnerable. MEDiC is certainly 

no cure all solution for the issues that we face, but witnessing the MEDiC Council, the 

students, the volunteer professionals, our advisors, and our community partners pour 

themselves into such a worthy cause—and to know that these individuals represent 

the future of the health care system—shows me that our efforts are not futile and 

renews my drive to improve the health of the underserved. 

Parker Hoerz, President 

UWSMPH Class of 2014

Noon Talks and 

Sports Physicals 

During the school year, the MEDiC Community Resources team organizes a series of 

"noon talks" to educate UW health professional students about the issues (medical 

and non-medical) facing MEDiC's patient population. 

This year's talks have encompassed a wide range of topics including dental health, 

homelessness, and mental illness. 

• Dr. Benjamin Farrow, who volunteers regularly with the Salvation Army Dental 

Clinic, reminded students about the important connection between oral health and 

the health of the body. 

• Steve Schooler (Porchlight, Inc.) and Tyler Schueffner (Briarpatch, Youth Services of 

Southern Wisconsin) informed students about homelessness in Dane County and 

how their organizations are working to address the issue. 

• Most recently, Amy, a MEDiC patient, (last name omitted for privacy) spoke about 

her experiences living with schizophrenia. 

MEDiC is thankful to our wonderful speakers for taking the time to engage students 

and remind us of our commitment to addressing the needs of an underserved 

population. 

Every summer MEDiC holds a sports physical clinic, providing an opportunity 

for high school and middle school students who are uninsured to receive a 

free sports physical. The clinic is a collaborative effort between, nurses, 

athletic trainers, physicians, UW Department of Sports Medicine, and 

MEDiC. 

• This year the clinic occurred on Tuesday, August 9, 2011 

• The clinic provided 19 physicals for high school and middle school 

students. 

• We were able to partner with BadgerCare program staff, and register 

qualified families for insurance coverage. 

Although the clinic is only one evening each year, it not only provides the 

necessary physicals to allow students to participate in sports, it also ensures 

prolonged care by referring patients in need of ongoing health care. 


14

Renovations 

Dental Clinic underwent a total transformation between October 

and December of 2011. Thanks to the Salvation Army donating the 

empty office next door, the clinic is now twice as big! The renovation 

was made passible by: Heartland Credit Union, the State of WI, Delta 

Dental, Sweeney Construction, and Holt Dental Supply. We were also 

able to add a new dental chair, five new computers, a printer, 

additional sterilization equipment, and a small waiting area. If you 

haven't seen our new space, feel free to stop by on Thursday nights 

and we'll treat you to the grand tour. 

Katie Munck, Salvation Army Dental Clinic Co-Coordinator 


This year, MEDiC received the Ira and Ineva Reilly Baldwin Wisconsin Idea 

Endowment Grant in order to enhance and expand ARC House Clinic. This expansion 

will allow for an increase in the number of patients served and student volunteers. 

The renovations began in February with a new door, steps, and a newly painted floor. 


15

Where are They Now 

Claudia Reardon served as Safe Haven Clinic Student Coordinator from 2003-2004. She is now the 

Associate Training Director of the UW Psychiatry Residency and 

MEDiC’s 2011 Outstanding Physician Volunteer of the Year. 

“UW through and through” is one way people often seem to describe me. I completed college, medical 

school, and psychiatry residency here at UW-Madison, and since completing residency in June 2010, I have 

been a UW psychiatry faculty member. MEDiC has been and continues to be an extremely important part of 

my UW experience. 

When I was a Med-1, I remember the MEDiC leaders coming to talk to us at the beginning of the 

academic year to describe the different clinics. When Safe Haven volunteer psychiatry clinic was described, 

something about it immediately drew me in. The idea of sitting with patients during intense and 

emotionally-trying times of their lives seemed like it could both make a true difference in the lives of some 

of society’s most marginalized members, and could bring lifelong professional satisfaction. In starting to 

volunteer at Safe Haven as a Med-1 shortly thereafter, I immediately fell in love with psychiatry as a career 

choice, and have never looked back. 

As a Med-2, I was lucky enough to be chosen as Safe Haven Clinic Student Coordinator. In that role, I 

was able to be the continuity for the patients seen at the Clinic. I also fondly recall trying my hand at 

teaching the Med-1 Safe Haven volunteers about psychopharmacology and psychiatric diagnosis, and I think 

that was probably my first inclination toward a career in medical education. In residency, I was dismayed to 

find a paucity of clinical volunteer opportunities. Fortunately, I was able to work with our Residency Training 

Director and the UW Hospital to arrange for malpractice insurance coverage that would allow our psychiatry 

residents to volunteer at Safe Haven. Our residents have been volunteering there ever since. 

Now as Associate Training Director of the UW Psychiatry Residency, one of my responsibilities is 

directing the community psychiatry curriculum for residents. As part of this curriculum, each of the residents 

spend at least one evening at the Safe Haven clinic. It warms my heart that many of them find the 

experience sufficiently gratifying that they return for more volunteer evenings. To optimize exposure to work 

with the underserved and severely mentally ill patients in community settings, such as those at Safe Haven, I 

have started a Community Psychiatry Track within our residency for residents with a particular heart for this 

kind of work. As a faculty member, my Safe Haven roles include organizing and orienting the residents in the 

Safe Haven experience, recruiting new faculty volunteers for the Clinic, and volunteering there myself. 

I am immensely grateful for all that I 

learned from MEDiC starting as a medical 

student. MEDiC gave me a passion for 

working with some of the most stigmatized 

and underserved patient populations. This 

has translated into a love for advocacy work 

on behalf of the mentally ill, for example, by 

serving on a national work group on mental 

health parity. MEDiC also is responsible for 

steering me toward the specialty that very 

clearly was the right choice for me. Finally, it 

fostered in me a strong desire to spend a 

significant part of my time teaching medical 

students and residents. Thank you, MEDiC. 

16 

MEDiC Spotlights

Interdisciplinary 

Healthcare in Action 

The spirit of the integrated “School of Medicine and Public Health” is 

reflected in MEDiC’s interdisciplinary student cooperation. Students from 

the Physician Assistant, Physical Therapy, Pharmacy, Nursing (RN and NP), 

and MD programs are represented on the Council and volunteer in the 

clinics. During MEDiC’s clinics, students form interdisciplinary teams, 

encouraging the exchange of information and the appreciation of students’ 

varied skill sets. MEDiC provides one of the only cross-discipline learning 

opportunities for students early in their education, a practice that we hope 

they will continue throughout their careers. 

Interdisciplinary Care 

17

UW School of Nursing 

With their strengths in patient education and advocacy, nursing students have added 

another beneficial dimension to the MEDiC team. 

Nursing students, organized by Raandi Schmidt, coordinated all of 

MEDiC’s flu shot clinics this year. 

Once a month, women staying in the 

Single Women's Shelter are invited 

to participate in a MEDiC Health 

Talk, led by two UW Nursing 

Students. During the hour we have 

with the small group of women, we 

present information pertinent to 

their health and provide them with a 

safe forum to express their 

knowledge, concerns, or confusion 

regarding the topic. This year we 

covered topics such as Personal 

Hygiene, Breast and Cervical Cancer, 

Nutrition, and Stress and 

Relaxation. Some of the women 

may just come for the prizes of 

water bottles, gloves, or 

pedometers, but they leave having 

formed a stronger relationship with 

other women in the shelter 

and as better 

self-health advocates. 

My positive experiences with MEDiC 

through volunteering at clinics drew me to 

become more involved in not only representing 

the School of Nursing, but also learning more 

about the other health disciplines and how we 

might become better connected. I have never 

once regretted my council position with MEDiC as 

it has been one of the most rewarding 

experiences of my college years. Being privileged 

enough to be able to make a difference, progress, 

and learn with such a strong group of 

dedicated, smart, friendly individuals has 

been special to me. MEDiC feels like a family 

to me. We are a team working together 

toward common goals and in the process 

reaping benefits we didn't even foresee. I 

look forward to the continued strength of 

this organization through new leaders and 

teams in the years to come. 

Julie Elliott, Nursing Involvement Coordinator 

UW School of Nursing Class of 2012 


18

UW School of Pharmacy 

At clinics, pharmacy students are 

given an opportunity to practice their 

interviewing skills while interacting 

with patients. 

Using their pharmaceutical 

expertise, pharmacy students help 

increase other health profession 

students’ knowledge of medications 

prescribed to patients. 


MEDiC offered me and many other pharmacy students the 

opportunity to be able to help the Madison community, interact with 

other health profession students, learn practical clinical information, 

and apply the knowledge we learned in classes. Volunteering with 

MEDiC has been an enjoyable and insightful experience. It has been a 

great honor to serve on the MEDiC council. 

19 

Amanda Herder, Pharmacy Volunteer Coordinator 

UW School of Pharmacy 2012

UW Physical Therapy 

Program 

Lisa Steinkamp, PT, MS, MBA, PT Program Director, 

established MEDiC’s Physical Therapy clinic in 2003 

and created the relationship between MEDiC and PT 

students. PT services are in high demand for many 

homeless patients who spend significant time 

walking and carrying their belongings. 

Prior to my first MEDiC experience, I really did not know what to expect and how I 

would be able to transfer what I had learned so far in the physical therapy curriculum to 

actual patients. I was somewhat confused about how I would be able to help patients 

who did not require physical therapy services. After my MEDiC experience I realized 

that even though a patient may not present with a physical therapy impairment, there 

were still many learning experiences that I appreciated. One valuable skill I improved 

upon was conducting a patient history evaluation. 

MEDiC not only provides the opportunity for interaction between different health 

professional students, but a chance to learn from each other. MEDiC provides an 

opportunity for students to apply what they have learned in their courses and help the 

many people who are uninsured or underinsured. 

Ryan Schouweiler, Physical Therapy Coordinator 

PT Doctoral Student 2013 


PT sponsored Bucky’s Race for Rehab, a MEDiC fundraiser 

20

UW Physicians 

Assistant Program 

Physician Assistant students bring a unique set of skills to the MEDiC Clinics 

when they volunteer, including significant clinical and patient care 

experience. Behind the scenes, PA students helped find sponsors for 

MEDiC’s third Annual Turkey Bowl Fundraiser and organized the first MEDiC 

clothing and donation drive to benefit Porchlight and the 

Community Action Coalition. 

We have truly enjoyed the various aspects of our role as Physician Assistant 

Coordinators, including our time with the MEDiC council, our interactions with our class, 

and our individual experiences at MEDiC clinics. An unexpected benefit to serving on the 

MEDiC council was sharing in our fellow classmates’ MEDiC experiences. Whether it was 

hearing a classmate tell of her discovery of a undiagnosed heart murmur, an explanation of 

exactly how a KOH prep works, or reviewing the components of a neurological exam before 

a classmate’s first clinic experience, the stories gave practical application to our studies. 

We will miss serving on council next year, but we are looking forward to sharing our 

enthusiasm with the incoming class. 

Jessica Fedie and Joe Strangfeld, Physicians Assistant Coordinators 

UW Dermatology 

Training Program 


21 

The dermatology services offered by the MEDiC Clinics began in 2005 as a vision of 

Dr. William Aughenbaugh, a UW-SMPH alum and former MEDiC student volunteer. As a 

faculty member in the UW Dermatology program, he worked to create an opportunity 

to provide dermatology services to MEDiC free clinic patients, as well as to provide 

dermatology residents an opportunity to teach medical students and to serve a diverse 

population. 

This clinic allows patients with both minor and potentially life-threatening 

dermatological problems to receive appropriate specialty care, and it also provides an 

educational experience for medical students and residents. The UW dermatologists 

have provided in-depth follow-up care to some patients with complicated, sometimes 

debilitating dermatological problems.

Turkey Bowl 

Total Funds Raised: $1,201.35 

On November 21, 2011 MEDiC hosted their 

third annual MEDiC Turkey Bowl fundraiser. 

On a frosty evening this November, over 50 

students converged on the rugged terrain of the 

Ubay fields for flag football, for glory, and 

for…MEDiC. While some students and families 

found their fun in bean-bag games, Frisbee, or as 

sideline supporters, others found their flags and 

took to the turf. As darkness closed in, it seemed as 

if the elder team (M2s, upper level PT, nursing, and 

pharmacy students) would win the hotly contested 

game. But in a final valiant play, the rookie “first 

year health professionals team” won the day. 

All was not lost, however, as both teams and their 

supporters joined each other afterward for the 

warmth of good food and good times in the HSLC. 

Turkey Bowl brought together a variety of health 

science students for a much-needed break, gave 

some M1s an opportunity to take on leadership 

roles within MEDiC, and raised valuable funds for 

the organization. 

Bonnie Garvens, Salvation Army Intake Coordinator 



22

Running for a Cause 

Bucky's Race for Rehab 

This annual 5K run/walk is sponsored by 

Phi Theta, the UW Madison Doctor of 

Physical Therapy student organization. All 

proceeds from the event go to support 

MEDiC. 

75 people participated this year and 

raised more money than ever before. 

Total Funds Raised: $1,399.28 


23 

Movin’ for MEDiC 

On October 15 th the pharmacy 

student organization, Wisconsin 

Society of Pharmacy Students, put 

on their second annual Movin’ for 

MEDiC, a 5k run/walk to raise 

money for both WSPS and MEDiC. 

This year, 62 runners and walkers 

registered and helped get the 

event off to a strong start. This 

year’s event represents a 62% 

increase in funds raised over last 

year. 

Total Funds Raised: $467.89

Reach Out and Read 

Reach Out and Read (ROR) is a national non-profit organization 

that aims to teach parents about the importance of reading to their children 

and to introduce children to the joy of reading. 

At two of the MEDiC clinics, Salvation Army and Southside, student volunteers read to 

children before clinic and give a brand new book to every child seen in clinic. 

Volunteers encourage parents to spend time reading 

with their child and even give parents a “Prescription 

for Reading,” which advises them to read to their 

child every day. 

Through the dedication of these volunteers, 

MEDiC’s ROR program has given more than 200 

books to children in the Madison community 

in the past year. 

This year our organization received 

sustainability packs of books from ROR 

National Center and donations of 350 books 

from community members. Additionally, our 

site was awarded 100 books when pediatrics 

resident, MEDiC Council member 2004-2006, 

Dr. Kirstin Nackers’ story of her ROR 

experience at MEDiC won ROR National’s first 

ever story contest! We currently have over 

900 books, but are still in need of more 

Spanish and bilingual books, as well as books 

for the older children that we see at clinic. 

MEDiC’s ROR volunteers and our donors 

deserve many thanks for their commitment to 

improving child literacy in our community. 

Dr. Dipesh Navsaria, ROR Medical Director 


24

Budget & Expenditures 

2011 Projected Budget: $9450 Prescription Medications 

$400 $100 

$500 

$200 $100 

Medical Supplies (Clinic Supplies, Flu 

shots, Drug Cabinet) 

Printing (Invitations, Posters) 

$600 

$450 

$100 

$4,500 

Food - Other 

VOM Celebration 

Food - Michelle Tracy 

Transportation (Bus Passes, Taxi) 

$4,500 

Misc. 

Internet at Southside 

Charity 

2011 MEDiC Total Expenditures: $27,108.24 ARC Rennovations 

$414.97 

$767.45 

$1,136.46 

$165.80 $74.25 

$63.08 

Prescription Medications 

MEDiC Merchandise/Fundraising 

$1,201.79 

$7,200.00 

20th Anniversary 

Medical Supplies (Clinic Supplies, Flu 

shots, Drug Cabinet) 

$1,921.41 

SA Talks 

Printing (Invitations, Posters) 

$2,103.24 

Food - Other 

Financial 

$2,392.60 

$3,375.67 

$6,291.52 

VOM Celebration 

Food - Michelle Tracy 

Transportation (Bus Passes, Taxi) 

Misc. 

25 

Internet at Southside

Gifts & Fundraising 

Student Fundraising and Grant Efforts 

•T-shirts: $1,552 

•Bucky’s Race for Rehab: $1,399.28 

•Turkey Bowl: $1,045 

•Medical Society Grants: $2,000 

•Movin’ for MEDiC: $467.89 

•20 th Anniversary Event 

•Grant from UW Health: $1500 

•Grant from WI Medical Alumni Association: $500 

•ARC Renovations 

•Ira & Ineva Reily Baldwin Wisconsin Idea Endowment: $12,108 

•Kohl’s Foundation: $500 

•UW Madison Anatomy Department: $5,000 

TOTAL: $26,072.17 

Gifts and Support 

•UW School of Medicine & Public Health Account Support: $1,721 

•Gifts to MEDiC via the UW Foundation: $18,161.56 

•Other Donations: $500 

TOTAL: $20,382.56 

Total Fundraising, Grants, and Gifts: $46,454.73 

Being a member of the MEDiC council has been a very rewarding experience. I have learned a 

great deal about the administrative aspects of running a program effectively and successfully. My 

time on the council has taught me a lot about leadership and the importance of working together 

as a team to overcome the many barriers to providing a high level of care to our patients. I feel 

very fortunate to have had the opportunity to work with such a committed group of individuals, all 

motivated by the desire to serve a population in need. 

John Gamble, VP-Finance 


Financial 

26

Budget Allocation 

Total Expenditures: $27,108.24 

Allocation of Expenditures 

This year’s operational costs 

were atypical due to the 

costs of the 20 th Anniversary 

Celebration and the 

ARC renovations. 

Operational expenses 

include charity, 

internet, office 

supplies, postage, and, 

special events and 

renovations. 

Operational 

Service 

63% 

Direct 

Service 

37% 

Direct service expenses 

include medical 

supplies, patient 

transportation, 

prescription 

medications, medical 

services, Salvation 

Army health education 

programs, and food for 

Michele Tracy Clinic. 

Student Fundraising Efforts Cover all Operational Expenses 

•Operational Expenses: $16,996.25 

•Gifts and Support: $20,382.5 

•Direct Service Expenses: $10,111.99 

•Student Fundraising(fundraising and grants): $26,072.17 

Total unspent funds added $19,346.49 to the MEDiC Endowment 

100% of MEDiC’s operational costs were covered by student 

fundraising, and 100% of patient care costs were covered 

through donations! 

Financial 

27

Estimated & Actual 

Value of Expenditures 

Value of Expended 

Value of Medications Provided: $ 69,552.78 

Value of Patient Medical Visits: $ 87,120.00 

Value of Dental Clinic Services: $93,272.00 

Total Value of Services Provided: $ 249,944.78 

Actual Cost per Patient: $10.69 

Financial 

Cost per patient excludes the costs of the 

20 th Anniversary Event and the ARC 

Renovations since these expenses were 

covered by specific grants and gifts. 

28

MEDiC Cumulative Data 

Total Patients: 1639 

Most Common Diagnoses 

hypertension 

depression 

asthma 

dental - extraction 

anxiety 

back - pain 

headache - migraine 

dental - filling 

dental - cleaning 

acid reflux / GERD 

prescription refill 

pain - tooth/teeth/toothache 

back - pain 

respiratory - cough - general 

leg - pain - knee 

skin - rash 

healthcare - check up - blood pressure 

headache 

hypertension 

asthma 

depression 

0 20 40 60 80 100 120 140 

Most Common Presenting Concerns 

MEDiC Report 

29 

This year 

MEDiC also 

distributed 

over 45 flu 

vaccines. 

0 20 40 60 80 100 120 140 160 

187 

282 

Patient Visits 

106 

74 

63 

315 

612 

Southside 

Grace 

Salvation Army 

Salvation Army Dental 

Clinic 

Arc House 

Safehaven 

Michele Tracy

Demographics 

450 

400 

350 

300 

250 

200 

150 

100 

50 

0 

Patient Ages 

0-10 11-20 21-30 31-40 41-50 51-60 61-70 71-80 

Patient Ethnicity 

Languages Spoken 

50 37 13 1 

0% 

0% 

679 

Caucasian 

4% 

353 

486 

African American 

Latino 

Other 

Asian 

Native American 

Hmong 

19% 

English 

Spanish 

Other 

Chinese 

Hmong 

77% 

Health Insurance 

19% 

1% 

Uninsured 

Public 

Male 

49% 

Gender 

Female 

51% 

MEDiC Report 

Private 

80% 

30

Demographics 

Employment Status 2008 

31% 

69% 

Before the economic crisis many MEDiC 

patients were employed, although still 

without insurance. The percentage of 

unemployed patients increased 

dramatically between 2008 and 2009 and 

has stayed consistently high for the past 

three years. 


28% 


24% 

72% 

76% 

MEDiC Report 

Employment Status 2011 

2% 

23% 

Employed 

Unemployed 

Unknown 

75% 

31

Medications 

Funding free medications is critical 

to caring for patients living in 

poverty. Medications, however, 

also constitute our major financial 

expense. MEDiC strives to insure 

our fiscal sustainability through 

careful efforts to control 

medication expenses. Through 

partnerships with area 

pharmacies, we are able to 

purchase many medications in 

bulk, and are able to cover other 

prescription costs at reduced rates. 

Finally, we use discount formulary 

programs offered by some large 

national retailers. 

56 

271 

53 

Medication Sources 

27 

1 

328 

Drug cabinet stock bottles 

Drug cabinet samples * 

Medic stamp Rx 

Patient Paid 

Dental drug cabinet 

Salvation Army front office 

drug cabinet 

*Drug samples donated by Access Community Health Centers and volunteer physicians. 

MEDiC does not accept donations from pharmaceutical or medical device companies. 

I have really enjoyed my experience this past year serving as Drug and Supplies Coordinator. It has 

provided me with the opportunity to work together with students from all health care professions to serve 

the underserved in the Madison area. This past year I also had the opportunity to be a part of the 

Communications Committee. I believe that this committee will help to establish interprofessional teamwork 

that will lead to positive outcomes for our patients. Words can't express the value of these experiences, and I 

look forward to staying involved with MEDiC for many years to come. 

Kristina Bennwitz, Drug and Supplies Coordinator 

UW School of Pharmacy Class of 2014 

Most Commonly Prescribed Medications 

ibuprofen 

acetaminophen 

hydrochlorothiazide (HCTZ) 

trazadone 

lisinopril 

naproxen 

citalopram 

loratidine 

0 20 40 60 80 100 120 140 160 

MEDiC Report 

32

Referrals 

Referrals coordinators provide stewardship of our relationships with our referral partners, and 

connect patients to the follow-up specialty and primary care they need. Without our referral 

team, our ability to meet patient needs would be significantly compromised. 

Most Common Patient Referrals 

Labwork (St. Mary's) 

BSP Clinic 

Dental (Dr. Kutz) 

PT (Southside) 

Dermatology (Southside) 

UW Specialty Clinics 

Wingra Clinic 

Access Community Health Center 

Health Hut 

Safehaven 

Planned Parenthood 

Dr. Kutz 


Private Dental Clinic 

X-ray (St. Mary's) 

Eye Clinic 

ER 

Northeast Clinic 

Children's Dental Center 

PT (Salvation Army) 

Psychology (UW counseling psychology services) 

Odana Atrium Clinic 

Gift of Sight 

Dane County Mental Health 

Well Women 

Dermatology (UW Direct) 

Public Health Department 

Blue Buss 

Ultrasound (St. Mary's) 

Dean asthma clinic 

Our Lady of Hope 

Access Dental Sun Prairie 

Lenscrafters - one sight 

Center for Patient Partnerships 

Hope Haven 

Educational Psychology Counseling Program 

MEDiC Report 

My experience with MEDiC has been one of the most 

meaningful experiences I have had thus far in medical 

school. I have learned how crucial it is for health care 

providers to advocate for patients and seen how 

rewarding it is to help patients in our community get 

connected to the care they need. While it is an ongoing 

frustration that so many people are left out of our current 

health care system, I am continuously encouraged and 

amazed by how many people can be helped through the 

efforts of a small group of caring individuals. I am very 

grateful to have had the opportunity to serve on the 

MEDiC council this past year and to work with so many 

dedicated students and faculty. 

Jillian Landeck, Referrals Coordinator 


33 

0 10 20 30 40 50 60 70 80

Grace Clinic 

Medical Director: Dr. Doug Kutz 

315 

Total 

Patients 

Every week I am grateful for the opportunity to work with 

homeless men who would otherwise be unable to access 

medical services. Through my interactions with the men at the 

shelter I know they appreciate our compassion and dedication. 

Recently one man approached me, and, although he was in good 

health, said it lifts his heart to know that caring clinicians are 

available in case his health falters. Encounters like this remind 

me of the importance of health, interpersonal connections, and 

service, especially in underserved communities. 

Micah Katz, Grace Clinic Co-Coordinator 


Grace was the first 

MEDiC Clinic to be 

founded, in 1991, 

under the guidance 

of Dr. Ted 

Goodfriend. 

Grace operates out 

of three classrooms 

in the Porchlight, 

Inc.’s Men’s 

Drop-In Shelter. 

92% of patients served at Grace 

Clinic in 2011 were uninsured. 

The top diagnosis at Grace in 2011 

was hypertension. 

Many people assume those 

experiencing homelessness are 

unemployed. A portion of the 

homeless patients (6%) work full or 

part time. 

34

Demographics 

70 

Patient Ages 

60 

50 

40 

30 

20 

10 

0 

0-10 11-20 21-30 31-40 41-50 51-60 61-70 71-80 


0% 1% 2% 

Employment Status 

Employed 6% 

58% 


35 

4% 

35% 


Asian 

Other 


Caucasian 

Latino 


7% 

1% 

92% 

Private 

Uninsured 

Public 

Unemployed 

94% 

Many homeless 

individuals with insurance 

are not able to access 

services due to co-pay 

requirements and 

transportation barriers.

Data Report 


hypertension 

asthma 


skin - tinea pedis 

COPD 


diabetes mellitus 

skin - tinea 

skin - eczema 

respiratory - possible URI 

arthritis 

ulcer - gastric 

0 5 10 15 20 25 30 35 

healthcare - check up - blood pressure 

asthma 

hypertension 

Most Common Presenting Concern 

pain - shoulder 

skin - rash 


pain - knee 

foot - pain 

athlete's foot 


cough - general 

headache 

0 5 10 15 20 25 

36

Data Report 

Most Commonly 

Prescribed Medications 


acetaminophen 

albuterol 

ventolin 

Tylenol 

aspirin 

lisinopril 

loratidine 

flovent 


0 10 20 30 40 50 60 

Referrals 

Medication Source 

3% 

18% 

8% 

71% 

Patient paid for Rx 

Drug cabinet samples 




BSP Clinic 

ER 

Dane County Mental Health 


Our Lady of Hope 

Blue Buss 


Health Hut 


Eye Clinic 


37 


0 1 2 3 4 5 6 7 8

Salvation 

Army Clinic 

Medical Director: Dr. Murray Katcher 

My participation in MEDiC has opened my eyes and invigorated 

me. The impact of each Salvation Army experience is truly 

remarkable. Some things are more obvious than others, like the 

care we provide for our patients. We, as students, also have the 

opportunity to hone our basic clinical skills and remind ourselves 

why many of us have chosen a career in medicine. Perhaps less 

obvious, but to me even more consequential, is what we learn 

about people. We have the privilege of serving an incredible group 

and meeting many inspiring individuals. My outlook on society and 

the role of medical care has been positively redefined. There is no 

doubt that I will be a more effective physician - and a more 

compassionate person - because of my experience with MEDiC and 

the Salvation Army. 

282 

Total 

Patients 

The Salvation 

Army Clinic 

opened in 1991 

under the 

guidance of Dr. 

Murray Katcher, 

and provides a 

wide variety of 

services to 

homeless women 

and children. 

Dan Hertel, Salvation Army Clinic Co-Coordinator 


38 

88% of patients served at Salvation 

Army Clinic in 2011 were female. 

10% of patients seen at Salvation 

Army in 2011 were employed. 

50% of patients seen 

at Salvation Army in 

2011 had public 

health insurance. 

38

Demographics 

Patient Ages 

70 

60 

50 

40 

30 

20 

10 

0 

0-10 11-20 21-30 31-40 41-50 51-60 61-70 71-80 


Gender 

1% 3% 

8% 


Male 

12% 

Other 

39% 

49% 


Caucasian 

Latino 

Female 

88% 



Employed 10% 


1% 

Private 

50% 

49% 

Uninsured 

Public 

39 

Unemployed 

90%

Data Report 


asthma 

depression 

back - pain 

hypertension 

respiratory - unspecified URI (upper respiratory tract… 

respiratory - cold - unspecified 

pregnancy 

pain - back 

skin - bite - insect 

viral URI (upper respiratory tract infection) 



psych - anxiety 

0 5 10 15 20 25 


back - pain 


cold symptoms - unspecified 

asthma 


foot - pain - ankle 

skin - rash 


pain - knee 

fever 

cold symptoms - chest 

0 5 10 15 20 25 

40

Data Report 

Most Commonly Prescribed 

Medications 


acetaminophen 

albuterol 

amoxicillin 

naproxen 

Clotrimazole 


diphenhydramine 

hydrocortisone (cream) 

ventolin 

Tylenol 

loratidine 

0 5 10 15 20 25 30 


8% 

27% 

46% 

19% 





Referrals 


BSP Clinic 


PT (Salvation Army) 

Health Hut 


ER 

Eye Clinic 

Patient paid 

Dean asthma clinic 

Wingra Clinic 




Well Women 


Safehaven 

Blue Buss 



41 

0 1 2 3 4 5 6

South Side 

Clinic 

612 

Total 

Patients 

Medical Director: Dr. Anne Eglash 

The South Side Clinic 

was established in 

November of 1992 

under the guidance of 

Dr. Cindy Haq. 

The South Side Clinic 

provides healthcare 

services to uninsured 

residents of the lowincome, 

racially and 

culturally diverse 

neighborhood of South 

Madison. 

My Saturday mornings have been changed forever. As I pass through 

the South Side MEDiC clinic doors, I see a group of patients and 

volunteers who, in many ways, inspire me to be a dedicated student and 

a compassionate, mindful physician. 

Many of the patients face financial, language, transportation, 

literacy, or cultural barriers to accessing care, yet the South Side clinic is 

often at capacity because they are willing to overcome such obstacles in 

order to place their health at a premium. I have been continually inspired 

throughout my MEDiC experience to match these patients’ dedication to 

healthcare in my own dedication to provide the highest quality care, 

regardless of patients’ resources. Additionally, the patients at Southside 

provide ongoing reminders of the immeasurable value of the skills we 

are gaining in our classes, and it has led me to redouble my efforts to 

master the challenging material of our medical school curriculum. 

The imprint that the patients, student volunteers, and physician 

volunteers have left on my Saturday mornings will remain a part of me 

long after my role is completed. 

Claire Flanagan, South Side Clinic Co-Coordinator 


42 

99 % of patients served at 

South Side Clinic in 2011 

were uninsured. 

46% of patients seen at South 

Side in 2011 were employed. 

This clinic also houses two specialty 

clinics: Physical Therapy and 

Dermatology. 

42

Demographics 

Patient Ages 

200 

150 

100 

50 

0 

0-10 11-20 21-30 31-40 41-50 51-60 61-70 71-80 


0% 1% 

Language Spoken 

1% 

5% 

6% 

Hmong 

48% 

12% 


Asian 

Other 


48% 

41% 

Chinese 

English 

Other 

28% 

Caucasian 

Latino 

10% 

Spanish 



Employed 

36% 

Unemployed 

64% 


1% 1% 1% 

Private 

Uninsured 

Public 

Unknown 

99% 

43 

Many patients at South Side are employed but are undocumented residents 

ineligible for health insurance.

Data Report 


hypertension 

depression 



back - pain 

skin - acne 

sinusitis 

muscle strain 

urinary tract infection 

hypothyroid 

skin - tinea 

pneumonia 

dental caries 

back - pain (muscular origin) 

0 10 20 30 40 50 60 


back - pain 




pain - knee 

headache 

skin - rash 

chest - pain 

sore throat 

neuro - numbness / tingling 

abdomen - pain 

check up - blood pressure 

hypertension 


0 10 20 30 40 50 60 70 

44

Data Report 

Most Commonly Prescribed 

Medications 

lisinopril 



amoxicillin 

acetaminophen 

naproxen 

metformin 

ranitidine 

doxycycline 

Cephalexin 

azithromycin 

0 5 10 15 20 25 30 


23% 

14% 

32% 

29% 





Patient Paid 

2% 

Most Common Referrals 


BSP Clinic 





Wingra Clinic 


Health Hut 

Dr. Kutz 

Safehaven 






Eye Clinic 


ER 

Public Health Department 


Dermatology (UW Direct) 

45 

0 10 20 30 40 50 60

Safe Haven 

Clinic 

74 

Total 

Patients 

Medical Director: Dr. Ron Diamond 

I always knew I enjoyed working with people with mental 

illness; before medical school, I worked as a social worker with 

people with severe and persistent mental illness. However, Safe 

Haven has given me the opportunity to work with and learn 

about this population in a medical setting. I love working with 

MEDiC because I am able to serve and learn at the same time. 

The Safe Haven 

Psychiatry Clinic was 

started in August 

1996 by UW medical 

students under the 

guidance of Dr. Ron 

Diamond. 

Kristin Ebert, Safe Haven Clinic Coordinator 


Safe Haven is a 14 

bed home serving 

homeless men and 

women who have 

severe and persistent 

mental illness. 

46 

Safe Haven has expanded its 

volunteer base with the addition 

of psychiatry residents thanks to 

the efforts of Dr. Claudia 

Reardon, Safe Haven Clinic 

Coordinator from 2003-2004. 

100% of patients served at Safe 

Haven Clinic in 2011 were 

uninsured. 

The top diagnoses at Safe Haven 

in 2011 was depression. 

46

Demographics 

25 

Patient Ages 

20 

15 

10 

5 

0 

0-10 11-20 21-30 31-40 41-50 51-60 61-70 71-80 


Gender 

5% 

27% 


Caucasian 

Latino 

Male 

38% 

68% 

Female 

62% 



Uninsured 

100% 


Employed 

28% 

47 

Unemployed 

72%

Data Report 


depression 

anxiety 

mood disorder - NOS 

post traumatic stress disorder (PTSD) 

medication - telephone prescription refill 

bipolar disorder - no type specified 

schizoaffective disorder 

unspecified 

obsessive compulsive disorder (OCD) 

bipolar disorder - Type 2 

insomnia 

0 10 20 30 40 50 60 


medication - prescription refill 

depression 

medication - management 

anxiety 

fatigue 

insomnia 

telephone prescription refill 

medication - reaction 

panic disorder 

mood disorder 

mania 

anger 

sleep difficulties 


0 5 10 15 20 25 

48

Data Report 

Referrals 


23% 


37% 




0 2 4 6 

1% 

39% 


Most Commonly Prescribed Medications 

trazadone 


lexapro 

citalopram 

mirtazapine 

abilify 

lithium 

wellbutrin 

49 

Gabapentin 

effexor 

seroquel 

0 2 4 6 8 10 12 14 16 18

Michele 

Tracy Clinic 

Medical Directors: 

Dr. Cassandra Valmadrid and 

Dr. Peter Newcomer 

Working with MEDiC over the past year has been one of 

the highlights of my medical education. I treasure the 

continuity that I have with the patients at our clinic and will 

miss them greatly when I leave. Time in the council has also 

helped me to better know my classmates and develop new 

friendships. I am grateful to MEDiC for keeping me grounded 

and reminding me why I put in the long hours studying: to 

serve those in need. 

Tom Garvey, Michele Tracy Clinic Co-Coordinator 


63 

Total 

Patients 

The Michele Tracy 

Clinic, first 

coordinated in 1997, 

was adopted as a 

MEDiC clinic under 

the guidance of Dr. 

Greg Sheehy. The 

clinic is named in 

honor of Michele 

Tracy, the medical 

student who was 

establishing this clinic 

when she died 

tragically in an 

accident in 1999. 

The Porchlight, Inc. 

facility is home to 

over 100 residents 

who have been 

affected by alcohol 

use, drug abuse, or 

mental illness. 

50 

40% of patients served at Michele 

Tracy Clinic in 2011 were 

employed. 

85% of patients seen at Michele 

Tracy had public health insurance. 

The Michele Tracy Clinic focuses 

on providing health education 

and prevention information for 

the residents of Porchlight’s 

Brooks Street House. 

50

Demographics 

25 

Patient Ages 

2% 


20 

15 


10 

3% 1% 2% 

30% 

Asian 

5 

0 

0-10 11-20 21-30 31-40 41-50 51-60 61-70 71-80 

Gender 

62% 

Other 


Caucasian 

Latino 


Female 

48% 

Male 

52% 

Employed 

40% 

Unemployed 

60% 



6% 

9% 

Private 

Uninsured 

Public 

Michele Tracy residents are 

typically eligible for medical 

assistance. Michele Tracy is 

a health education clinic and 

doesn’t offer medical care. 

51 

85%

ARC House 

Clinic 

106 

Total 

Patients 

Medical Director: Dr. Alida Evans 

The ARC House 

Clinic, established 

in 2003 under the 

guidance of Dr. 

Alida Evans 

provides health 

care for residents 

of ARC House. 

MEDiC has provided me with a place where I have been able to learn 

and grow while making a difference in other peoples’ lives. It has allowed 

me to expand upon and solidify facts and figures presented in class as I 

merged them with human stories heard at clinic. As the clinic coordinator 

at ARC, I have had the privilege of forming relationships with patients who 

come to be seen for their chronic health conditions monthly. This unique 

opportunity has allowed me to see the rewards and challenges of providing 

care to patients with chronic health issues. 

MEDiC has also allowed me to be part of a multidisciplinary team of 

individuals dedicated to improving the health of others. I have been 

humbled by the continued dedication, knowledge, and passion that Dr. 

Evans has shared with patients and volunteers alike at ARC. She has both 

supported and inspired me through my tenure as I developed my 

leadership and communication skills. I will be forever grateful for my time 

spent with MEDiC. It has truly allowed me to engage in medicine in its 

human form. 

Johanna Streyle, ARC House Clinic Coordinator 


27% of patients served at ARC 

House Clinic in 2011 were 

employed. 

100% of patients seen at ARC 

House were uninsured. 

These residents of ARC House 

are women transitioning out of 

incarceration and/or recovering 

from additions. 

52

Demographics 

45 

40 

35 

30 

25 

20 

15 

10 

5 

0 

Patient Ages 

0-10 11-20 21-30 31-40 41-50 51-60 61-70 71-80 


3% 

24% 



73% 

Caucasian 

Latino 

2% 

25% 

No 

Unknown 

Yes 



73% 

Uninsured 

100% 

53

Data Report 


depression 

hypertension 

asthma 

anxiety 


bipolar disorder - no type specified 

hepatitis C 

back - pain 

insomnia 

sleep problems 

0 5 10 15 20 25 30 35 40 




back - pain 


hypertension 


headache 

anxiety 


asthma 

dental - chipped tooth 

0 10 20 30 40 50 60 70 

54

Data Report 

Most Commonly 

Prescribed Medications 



trazadone 

1% 4% 

propranolol 


clonidine 

albuterol 

acetaminophen 

cyclobenzaprine 

venlafaxine 

69% 

8% 

18% 






valproic acid 

ultram - tramadol 

0 5 10 15 20 25 30 

Referrals 




BSP Clinic 


Odana Atrium Clinic 

Safehaven 

Ultrasound (St. Mary's) 

Lenscrafters - one sight 


55 

0 2 4 6 8 10 12 14 16 18 20

Salvation Army 

Dental Clinic 

187 

Total 

Patients 

Medical Directors: Matt Kutz, DDS, Laura Tills, DDS 

Educational Director: Benjamin Farrow, DDS 

Working as the one of the Dental Clinic Coordinators for 

the past year has been an exciting and unique opportunity. I 

had the chance to see the dental clinic transform from a 

storage closet to a true dental office with new dental units, 

chairs, and supplies right at the beginning of my term. These 

renovations really provided a more comfortable place for 

dentists, volunteers, and patients to interact in order to 

provide the best possible care for each patient. 

Overall, MEDiC has provided me with a unique 

opportunity to interact with multiple healthcare 

professional disciplines while providing care to the poor and 

homeless of the Madison area. This year I have seen people 

come to clinic in extreme pain (which often prevents them 

from working), and I have had the pleasure to see them 

leave free of pain and ready to tackle the world. 

Andrew Stein, Salvation Army Dental Clinic Co-Coordinator 


The Salvation Army Dental 

Clinic was founded in 

2009, by Lisa Bell, RD, 

MPH, and area dentists 

Dr. Matt Kutz and 

Dr. Laura Tills. 

Establishing the SA dental 

clinic was made possible 

by both a grant for set-up 

costs and equipment as 

well as collaboration with 

the Salvation Army, the 

MEDiC Salvation Army 

Clinic, the Madison Dental 

Initiative, and the 

Morgridge Center for 

Public Service. 

The Dental Clinic would 

like to make a special 

thank you to Delta 

Dental, the Morgridge 

Center for Public Service, 

and Heartland Credit 

Union for their financial 

support this year. 

56 

33% of patients served at 

Salvation Army Dental Clinic in 

2011 were employed. 

48% of patients seen at Dental 

Clinic were uninsured. 

The clinic is set up to do x-rays, 

simple fillings, extractions, root 

canals, stainless steel crowns for 

kids, fluoride varnish applications, 

and pulpotomies (baby tooth root 

canals). 

56

Demographics 

70 

60 

50 

40 

30 

20 

10 

0 

0-10 11-20 21-30 31-40 41-50 51-60 61-70 71-80 


1% 

Patient Ages 

Gender 

9% 

Other 

Male 

27% 


33% 

57% 

Caucasian 

Latino 

Female 

73% 



18% 

15% 

No 

Unknown 

Yes 

1% 

51% 


48% 

Private 

Uninsured 

Public 

67% 

57 

Even with public health insurance, access to dental care is extremely limited as many 

dental practices do not accept public insurance.

Data Report 


extraction 

filling 

cleaning 

healthcare - education - dental 

dental - check up 

tooth decay 

tooth - cavity 

dental - tooth - unspecified problems 

floride - F varnish treatment 

tooth abcess 

0 10 20 30 40 50 60 70 


broken/cracked tooth 


cleaning 

cavity 

dental - check up 

chipped tooth 

missing filling 

tooth - decay 


tooth - sensitive 

pain - gums 

loose tooth 

0 20 40 60 80 100 120 

58

Data Report 

Most Commonly 

Prescribed 

Medications 


3% 4% 


amoxicillin 

clindamycin 

acetaminophen 

Penicillin (liquid) 

93% 

antihistamine 

Tylenol 



0 5 10 15 

Salvation Army front office drug 

cabinet 

Referrals 


Private Dental Clinic 


0 5 10 15 20 25 30 

59

Acknowledgements 

MEDiC would like to thank the following groups and individuals for 

their outstanding contributions to the underserved of Madison. 

UW Foundation 

UW School of Pharmacy 

UW School of Nursing 

UW Health 

UW—SMPH Faculty, Staff, and Students 

UW—SMPH Academic Affairs 

UW-SMPH Department of Family Medicine 

UW—SMPH Physician Assistant Program 

UW—SMPH Physical Therapy Program 

UW—SMPH Dermatology Program 


ARC Community Services, Inc. 

The Salvation Army 

St. Mary’s Hospital 

Heartland Credit Union 

Madison Dental Initiative 

UW—Morgridge Center for Public Service 

Delta Dental 

Benevolent Specialist Project 

Porchlight, Inc. 

Reach Out and Read 

Dr. Matthew Kutz, DDS. 

Health Hut 

Juli Aulik, Director, Community Relations WWHC 

Ira and Ineva Reilly Baldwin Wisconsin Idea Endowment 

Most especially, we extend our deepest 

gratitude to all of the remarkable people who 

volunteer their time and talents, allowing 

MEDiC to fulfill our service mission. 

Acknowledgements 

60

61 

Jefferson Award: Dr. Doug Dulli 

MADISON (WKOW)-- With so many people losing their jobs over the last 

couple of years having healthcare coverage is not a given. 

So what do you do if you get sick One option is called MEDiC. It's studentrun 

and doctor led. We meet one of those physicians who volunteers his 

own time to help others. 

It makes Dr. Doug Dulli this month's Jefferson Award recipient. 

Dr. Doug Dulli is a Neurologist at UW-Hospital. He's been there for 17 

years. 

"I think it is a gift to be able to practice medicine," said Dr. Dulli 

But today he's not at the UW or seeing his usual patients. He's teaching medical students. 

"They're enthusiastic too and we feed off each other that way," said Dr. Dulli. 

MEDiC is a University of Wisconsin School of Medicine and Public Health program. It's a student-run, 

free clinic. The program offers free medical care for people who do not have insurance. But it also 

gives Med students real hands-on experience. 

Stephanie Ziebarth is a 1st year medical student. 

"We obviously can't treat the patients but we are building our skills and seeing how we can make a 

difference in the community with those skills," said Stephanie. 

MEDiC started in the 1990's. Today there are 7 clinics around Madison and along with the need, the 

program continues to grow. 

"I never come away from this clinic without the students teaching me stuff," said Dr. Dulli. 

Patients have a wide variety of backgrounds but have a lot in common. 

"Very desperate circumstances for many of the patients but almost uniformly grateful," said Dr. Dulli. 

Here at the South Side clinic, 99% of the nearly 800 patients do not have insurance. MEDiC works 

because area doctors, like Dr. Dulli, volunteer to oversee the students. 

"It's very habit forming," said Dr. Dulli. "Once I started to do it the more I did it the more I enjoyed it so 

why cut back.“ 

Dr. Dulli started volunteering in 1997. 

"I get much more than I give and I think anyone who does this would agree with that," said Dr. Dulli. 

Dr. Dulli isn't the only one volunteering, the students donate their time as well. 

"Dr. Dulli is a really good role model for us," said Stephanie. He really takes the time to explain things. 

You can see in his patient encounters he's a really kind person and he takes time to talk to the 

patients. So, I think for all of us he's a really good person we can look up to and learn a lot from.“ 

"You take away the feeling that first of all you have accomplished something," said Dr. Dulli. "But also 

you have had fun doing it. You have actually used the gift that you were given and give it back.“ 

MEDiC opens its doors not only because of the volunteering doctors and students but also because 

of donations.

MEDiC Program Celebrates 20 Years of 

Service 

62 

By Hannah Kiddoo 

Madison Commons 

10/27/11 

For the homeless, uninsured and unemployed, proper health care is difficult to find, and 

co-pays, transport, and communication issues present significant barriers to health care 

access. Still, the need for health care is high for low-income families and individuals. 

In February of 1991, Dr. Ted Goodfriend, a faculty physician at the University of 

Wisconsin School of Medicine joined with students in taking a step toward addressing 

these issues by establishing a free clinic for homeless men at Porchlight Men’s Shelter 

at Grace Episcopal Church. 

The success of the program inspired the creation of six other Medical Information 

Centers (MEDiCs) throughout Madison. 

MEDiC free clinics are staffed by volunteers from the University of Wisconsin School of 

Medicine and Public Health. Students get an opportunity to apply their skills outside the 

classroom as they provide care for patients. They work with physicians and community 

partners to bring the Wisconsin Idea to life, sharing resources, knowledge and skills with 

the people of Wisconsin. 

The program also includes students from the UW-Madison School of Pharmacy, School 

of Nursing, Doctor of Physical Therapy Program, Physician Assistant Program, and 

Nurse Practitioner Program. 

Each month, MEDiC offers a total of 22 clinic sessions for the city’s undeserved. In 

2010, MEDiC clinics saw a total of 1,837 patients, providing treatment, prevention and 

referrals. 

MEDiC free clinics include health care centers for homeless men, women and children, 

and specialty clinics for preventative care, dental treatments, mental health, physical 

therapy, and women transitioning out of incarceration. 

On Oct. 28, a private celebration for MEDiC volunteers and sponsors will take place at 

Memorial Union South to celebrate the 20 th year of the program. 

“MEDiC serves as a wonderful example of the benefits of service learning,” said UW 

Interim Chancellor David Ward in a congratulatory letter to the program.

Student-run health program nets national accolade 

By Hannah Filipiak 

Sunday, November 27, 2011 

A University of Wisconsin student-run health program for community outreach and student 

education recently received an accolade for its volunteer effects with a prestigious award 

from the White House. 

MEDiC, a student-run clinic founded in 1991 at Grace Episcopal Church, received the 

President’s Volunteer Service Award just one year after the idea was fully implemented at 

UW, according to a statement from the UW School of Medicine and Public Health. 

MEDiC clinics provide services such as general medical care, physical therapy, dental and 

mental health care to people with less than adequate health insurance for free, according 

to the MEDiC website said. 

The program serves the greater Madison area out of seven clinics, spread across a 

variety of locations, the website said. These locations include the Salvation Army, the 

Safehaven Mental Health Clinic and the ARC House Clinic. 

In addition, the statement said the program allows approximately 400 students in health 

fields to investigate how to overcome the shortcomings of health care across the country 

while functioning to serve a need in the community — an example of exercising the 

Wisconsin Idea in the community. 

“The MEDiC program exists for two reasons: to help those in need in our city and to 

enhance the education of UW medical students,” said Sharon Younkin, director of the 

community service of the school, said in a statement. “This is another example of the 

Wisconsin Idea in action, and a way to create future doctors who understand the current 

limits of our health care system.” 

MEDiC clinics treat approximately 1,800 people per year and more than 50 faculty doctors 

volunteer their time to help those seeking treatment, the website said. 

According to the award’s website, the President’s Volunteer Service Award is given to 

individuals, groups or families who have accomplished a certain amount of volunteer 

hours over a 12-month period or lifetime. 

The program works with more than 80 different leadership organizations and 28,000 

certifying organizations to bestow more than 1.5 million awards to deserving groups, the 

website said. 

“Now more than ever, volunteers are renewing their commitment to helping others and 

making new connections that bring us closer together as families, as neighbors, as 

communities and as a nation,” the President’s Volunteer Service Award website said. 

63

Editorial: UW Doctors - Honored & Needed 

Honored for service, but shortage feared. 

By Neil Heinen 

Editorial Director 

11/30/11 

Earlier this week, The UW School of Medicine and Public Health received 

a prestigious President's Volunteer Service Award from President Obama 

for its MEDiC program which has UW medical students providing free 

health care to folks at seven Madison clinics. A day later the Wisconsin 

Hospital Association released a report predicting a severe shortage of 

primary care physicians in Wisconsin within 20 years. What a stark 

contrast, yet clear connection. 

Clearly we have to address the need for more primary care Docs for a 

growing elderly population and emphasis on primary care. Special 

incentives are needed to attract interested students and keep them in 

Wisconsin. And then we need to recognize how important public service 

and outreach are and what a good job the UW Medical School is doing in 

providing that service. 

Good people, good training and good jobs seem like a combination worthy 

of our attention and investment. 

64

Enhancing Education 

Serving Others 

For more information on MEDiC, please visit us online at: 

www.med.wisc.edu/medic

Student-Run Free Clinics ANNUAL REPORT 2011 - University of ...

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