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Training Within Industry in the United States by Channing R. Dooley

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TRAINING WITIIIN INDUSTRY IN THE UNITED STATES 169<br />

Jon INSTRUCTION CARD<br />

'<br />

HOW TO GET READY<br />

TO INSTRUCT<br />

Hans a Time Table -<br />

how much skill you expect him<br />

to haw!, <strong>by</strong> what date.<br />

Break Dow <strong>the</strong> Job -<br />

list important 6tcps.<br />

pick out <strong>the</strong> key po<strong>in</strong>ts. (Safety is<br />

always a key po<strong>in</strong>t.)<br />

Have Everyth<strong>in</strong>g Ready -<br />

<strong>the</strong> right equipmcnt, materials, and<br />

supplies.<br />

Have <strong>the</strong> Workplace<br />

Properly Arranged -<br />

'ust as <strong>the</strong> worker will be expected to<br />

keep it.<br />

Job Inrtrucfion Traia<strong>in</strong>g<br />

TRAINING WITHIN INDUSTRY<br />

Bureau of Tralnlng<br />

War Manpower Commlsslon<br />

KEEP THIS CARD HANDY<br />

HOW TO INSTRUCT<br />

Steb 1 - Pregare <strong>the</strong> Worker<br />

Put him at ease.<br />

State <strong>the</strong> job and f<strong>in</strong>d out what he<br />

already knows about it.<br />

Get him <strong>in</strong>terested <strong>in</strong> learn<strong>in</strong>g job.<br />

Place <strong>in</strong> correct position.<br />

Step 2 - Present <strong>the</strong> Operation<br />

Tell, show, and illustrate one IM-<br />

PORTANT STEP at a time.<br />

Stress each KEY POINT.<br />

Instruct clearly, con~pletely, and patiently,<br />

but no more than he can master.<br />

Step 3 - Try Out Performance<br />

Have him do <strong>the</strong> job-correct errors.<br />

Have him expla<strong>in</strong> each KEY POINT<br />

to you as he dws <strong>the</strong> job aga<strong>in</strong>.<br />

Make sure he understands.<br />

Cont<strong>in</strong>ue until YOU know HE knows.<br />

Sfep 4 - Follow Up<br />

Put him on his awn. Designate to<br />

whom he goes for help.<br />

Check frequently. Encourage questions.<br />

Taper off extra coach<strong>in</strong>g and close<br />

follow-up.<br />

If Worker Hasn't Learned,<br />

<strong>the</strong> Instructor Has*'; Taught<br />

JOB METHODS CARD<br />

HOW TO IMPROVE<br />

JOB METHODS<br />

A practical plan to hclpyou produce<br />

GREATER QUANTITIES of QUALITY<br />

PRODUCTS <strong>in</strong> LESS TIME, <strong>by</strong> mak<strong>in</strong>g<br />

<strong>the</strong> best use of <strong>the</strong> Manpower, Mach<strong>in</strong>es<br />

and Materials, now available.<br />

STEP I - BREAK DOWN <strong>the</strong> job.<br />

I. List all details of <strong>the</strong> job exactly as<br />

done <strong>by</strong> <strong>the</strong> Present Method.<br />

2. Be sure details <strong>in</strong>clude all:<br />

-Material Handl<strong>in</strong>g.<br />

-Mach<strong>in</strong>e Work.<br />

-Hand Work.<br />

STEP I1 - QUESTION every detail.<br />

1. Use <strong>the</strong>se types of questions:<br />

WI-IY is it necessary<br />

WIIAT is its purpose<br />

WHERE should it be done<br />

WHEN should it be done<br />

WHO is best qualified to do it<br />

HOW is <strong>the</strong> "Lest way" to do it<br />

2. Also question <strong>the</strong>:<br />

Materials, Mach<strong>in</strong>es, Equipment,<br />

Tools, Product Design, Layout,<br />

Work-place. Safety, Ilousekeep<strong>in</strong>g.<br />

STEP I11 -DEVELOP <strong>the</strong> new method.<br />

1. ELIMINATE unnecessary details.<br />

2. CO.MBINE details whcn practical.<br />

3. REARRANGE for bettcr sequence.<br />

4. SIMPLIFY all necesanry details:<br />

To make <strong>the</strong> work easier and safer:<br />

-Pre-positlon materials, tools and<br />

equipment at <strong>the</strong> best places <strong>in</strong><br />

<strong>the</strong> proper work area.<br />

-Use gravity-feed hoppers and<br />

drop-delivery chutes.<br />

-I..et both hands do useful work.<br />

-1Jse jigs and fixtures <strong>in</strong>stead of<br />

hands for hold<strong>in</strong>g work.<br />

5. Work out your idea with o<strong>the</strong>rs.<br />

6. Write up your proposed new method.<br />

STEP IV - APPLY <strong>the</strong> new method.<br />

1. Sell your proposal toyour "boss."<br />

2. Sell <strong>the</strong> new method to <strong>the</strong> operators.<br />

3. Get f<strong>in</strong>al approval of all concerned<br />

on Safety, Quality, Quantity,<br />

Cost.<br />

4. Put <strong>the</strong> new method to work. Use<br />

it until a better way is developed.<br />

5. Give credit where credit is due.<br />

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