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Table of Contents
FLORIDA-
CARIBBEAN
CRUISE
ASSOCIATION
MSC CRUISES (USA) INC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
James Henwood, Sr. V.P., of Passenger Services . . . . . . . . . . . . .54
Cyril Hopkins, V.P., Revenue Performance . . . . . . . . . . . . . . . . . . .54
Rick Sasso, President & CEO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Robert Pucillo, Senior Budget Analyst, Caribbean
Atlantic Region . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Peter G. Ratcliffe, CEO of P&O Princess Cruises Ltd. . . . . . . . . . .69
REGENT SEVEN SEAS CRUISES . . . . . . . . . . . . . . . . . . . . . . . 71
NORWEGIAN CRUISE LINE . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Eric Benedict, Manager, Shore Excursion Operations . . . . . . . . . 58
Alvin Dennis, V.P., Purchasing & Logistics
(FCCA Purchasing Committee Chairman) . . . . . . . . . . . . . . . .58
William Hamlin, Executive Vice President, Fleet Operations
and Newbuilding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Alina Juliachs, Product Development Specialist . . . . . . . . . . . . . .59
Shannon McKee, Director, Shore Excursion Operations and Cruise
Rewards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Colin Murphy, V.P, Land Services & Destination Development . . .59
Patrick Powers, Product Development Manager . . . . . . . . . . . . . . . . .59
Steve Riester, V.P., Planning & Analysis . . . . . . . . . . . . . . . . . . . . .60
Lania Rittenhouse, V.P., Hotel Operations . . . . . . . . . . . . . . . . . . . .60
Chris Roberts, Product Development Manager . . . . . . . . . . . . . . .60
Joanne Salzedo, Director of Shore Excursion Product
Development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Captain Svein Sleipnes, V.P., Port Operations/CSO
(FCCA Operations Committee Vice Chairman) . . . . . . . . . . .61
Rick Strunck, Director, Itinerary Planning . . . . . . . . . . . . . . . . . . . .61
Andrew Stuart, Executive Vice President, Sales, Marketing,
& Passenger Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Colin Veitch, President & CEO . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
PRINCESS CRUISES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Deanna Austin, V.P., Yield Management . . . . . . . . . . . . . . . . . . . .66
Joanna Boxall, Shore Excursions Executive . . . . . . . . . . . . . . . . . .66
Donna Silvera-Barnett, Port Operations Specialist . . . . . . . . . . . .66
Dean C. Brown, Executive Vice President Shore Operation;
Chief Executive Officer, Princess Tours . . . . . . . . . . . . . . . . . . . . . .66
Graham Davis, Manager, Caribbean & Atlantic
Shore Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Lisa Jensen, Shore Excursion Specialist . . . . . . . . . . . . . . . . . . . .67
Crystal Morgan - Manager, Marketing Planning Deployment and
Itineraries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Philip Naylor, General Manager, Fleet Operations . . . . . . . . . . . . 68
Stephen A. Nielsen, V.P., Caribbean & Atlantic Shore Operations
(FCCA Operations Committee Vice Chairman) . . . . . . . . . . . .68
Mike Pawlus, V.P., Product Planning . . . . . . . . . . . . . . . . . . . . . . .72
Alex Sharpe, V.P., Destination & Revenue Management . . . . . . .72
Penny T. Zeilman, Sr. Travel Concierge, Land Programs . . . . . . . .72
ROYAL CARIBBEAN CRUISES, LTD. . . . . . . . . . . . . . . . . . . . . 74
Richard D. Fain, Chairman & CEO . . . . . . . . . . . . . . . . . . . . . . . . . .75
Christopher S. Allen, Director, Deployement & Itinerary Planning . .76
Diana Block, V.P., Revenue Management & Deployment . . . . . . .76
James Boink, Director, Commercial Development . . . . . . . . . . . . 76
Jeffery Danis, V.P., Supply Chain Management . . . . . . . . . . . . . . 76
Joel Davis, Account Manager, Aquatics . . . . . . . . . . . . . . . . . . . . 77
John P. Fox, V.P., Global Government & Community Relations . . .77
Andy Horton, Account Manager, Shore Excursions
& Explorations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Eleni P. Kalisch, V.P., Congressional Affairs . . . . . . . . . . . . . . . . . .78
A. Henry Lopez, Director, Hotel & Corporate Purchasing . . . . . . . 79
Paul Loughrin, Account Manager, Shore Excursions
& Explorations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Craig Milan, Sr. V.P., Land Operations . . . . . . . . . . . . . . . . . . . . . . .79
Tellef Lie-Nielsen, Superintendent, Marine Nautical . . . . . . . . . . 79
Capt. Howard A. Newhoff, Manager, Security . . . . . . . . . . . . . . . 80
Richard M. Pruitt, Director, Environmental Programs,
Safety & Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Michael Ronan, V.P., Government Relations, Caribbean, Latin America
& Asia (FCCA Operations Committee Vice Chairman) . . . . . . .81
Patrick Schneider, Director, Shore Excursions & Explorations . . .82
John Tercek, V.P., Commercial Development . . . . . . . . . . . . . . . . .82
Juan C. Trescastro, V.P., Land Operations & Guest Port Services . .82
ROYAL CARIBBEAN INTERNATIONAL. . . . . . . . . . . . . . . . . . .83
Adam M. Goldstein, President & CEO . . . . . . . . . . . . . . . . . . . . . .83
2 CRUISE INDUSTRY PROFILES • 2007