Communication toolkit (PDF) - Inside Edison
Communication toolkit (PDF) - Inside Edison
Communication toolkit (PDF) - Inside Edison
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2012 BUSINESS BRIEFING<br />
<strong>Communication</strong> Tool Kit for SCE Managers<br />
COMPLIANCE<br />
INTRODUCTION<br />
SAFETY<br />
FINANCIAL<br />
PERFORMANCE<br />
STRATEGIC INITIATIVES<br />
OPERATIONAL AND<br />
SERVICE EXCELLENCE<br />
ENTERPRISE RISK<br />
MANAGEMENT<br />
PUBLIC POLICY<br />
COMPLIANCE<br />
PEOPLE AND CULTURE<br />
RESOURCES<br />
Like Safety, Compliance is a top priority for the company.<br />
Three important things we will focus on:<br />
• No significant noncompliance events.<br />
• Develop metrics and corresponding improvement plans from Ethics Resource Center survey<br />
and external assessments (Federal Sentencing Guidelines and FERC Guidelines as<br />
benchmarks).<br />
• Implement Framework & Standards for all (major) compliance areas with corresponding<br />
completion certification or published improvement plans, metrics and timelines.<br />
Some employees still express concern regarding retaliation for raising issues. Leaders must make<br />
it clear that we will not tolerate any form of retaliation.<br />
We are all empowered to raise questions and issues. We are equally accountable for our behavior.<br />
All of us should raise issues when we think something is wrong – talk to our leaders, call the Ethics<br />
and Compliance office or call the Helpline.<br />
Open discussions and solid advice will lead to early resolution of issues.<br />
Ethics and Compliance Helpline<br />
(800) 877-7089<br />
You can also report online at<br />
www.EthicsHelplineOnline.com<br />
FOR OVER 100 HUNDRED YEARS … LIFE. POWERED BY EDISON.