Communication toolkit (PDF) - Inside Edison
Communication toolkit (PDF) - Inside Edison
Communication toolkit (PDF) - Inside Edison
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2012 BUSINESS BRIEFING<br />
<strong>Communication</strong> Tool Kit for SCE Managers<br />
INTRODUCTION<br />
OPERATIONAL AND SERVICE EXCELLENCE<br />
Six focus areas for 2012<br />
SAFETY<br />
FINANCIAL<br />
PERFORMANCE<br />
STRATEGIC INITIATIVES<br />
OPERATIONAL AND<br />
SERVICE EXCELLENCE<br />
ENTERPRISE RISK<br />
MANAGEMENT<br />
PUBLIC POLICY<br />
1. Efficiency<br />
2. Customer Satisfaction<br />
3. Reliability<br />
4. SONGS<br />
5. Major Capital Projects<br />
6. Diverse Business Enterprises (DBE) Spend<br />
COMPLIANCE<br />
PEOPLE AND CULTURE<br />
RESOURCES<br />
1 of 5<br />
FOR OVER 100 HUNDRED YEARS … LIFE. POWERED BY EDISON.