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<strong>Pop</strong>-<strong>Up</strong> <strong>Shop</strong>


Chelsea Nabergall<br />

Mimi Patten<br />

Yasamin Rahmanparast<br />

Taylor Ruparel<br />

FASM410 Professor Alessandro Cannata


EXECUTIVE SUMMARY<br />

Founded on the anti-Parisian establishment Left Bank of Paris in<br />

the 1960’s, Saint Laurent was --- and continues to be, a brand truly connected<br />

to the zeitgeist of the times. Yves Saint Laurent created both couture<br />

and ready-to-wear collections inspired by the music, art, and culture<br />

of his era. As a particularly avid lover and collector of fine art himself,<br />

Yves created his famous Autumn 1965 couture collection, inspired by the<br />

abstract paintings of the Dutch De Stijl artist Piet Mondrian. The collection’s<br />

simple A-line, tidy shift silhouette was typical of the mid-sixties.<br />

The hand-crafted technique in construction, though, set Saint Laurent<br />

apart as a master of couture, while recording the importance of Mondrian’s<br />

work during the period of the 1960s.<br />

This Saint Laurent x Art Basel Miami Beach pop-up shop aims to<br />

pay homage to this famous collection, in a setting most-appropriately reflecting<br />

today’s zeitgeist. This event aims to also raise brand awareness<br />

to the market of Art Basel Miami Beach attendees, especially focusing<br />

on the Latin American cluster, predicting an 80% sell-through rate on<br />

the limited edition Saint Laurent products exclusive to this pop-up. This<br />

location in South Florida provides a tremendous opportunity, as a haven<br />

for Latin American tourists who either visit at a high frequency, or have<br />

second homes there. This raise in brand awareness will then be measured<br />

post-launch in Latin media coverage. Art Basel itself, which will host this<br />

pop-up, is ironically its greatest competitor.<br />

As a vehicle to both raise brand awareness to a new market and pay<br />

homage to lover of art Yves Saint Laurent himself, this pop-up will surely<br />

leave a lasting impression on the new and old customers of Saint Laurent.


COMPANY


SUMMARY


COMPANY HISTORY<br />

Yves Mathieu-Saint-Laurent was born in the French Algerian port town of Oran in 1936. At the age of 18, Saint Laurent journeyed to Paris to<br />

begin a career as a clothing designer. Success was immediate: in November 1954 Saint Laurent was awarded his first prize, the Prix Robe (dress), in a<br />

competition held by the Secretariat. Less than a year after his arrival in Paris, Saint Laurent entered the prestigious house of Christian Dior as Dior's<br />

assistant designer and designated heir-apparent. Two years later at Dior’s death, Saint Laurent assumed direction of the Christian Dior line.<br />

Saint Laurent (also known as Saint Laurent Paris) is a luxury fashion house founded by Yves Saint Laurent and his partner, Pierre Bergé<br />

in 1961, three years after his time at Dior. Today Saint Laurent Paris markets a broad range of women’s and men’s ready-to-wear products, leather<br />

goods, shoes, and jewellery. Yves Saint Laurent Beauty also has a notable presence in the luxury beauty market, although this is run independently<br />

through L'Oreal Paris that licenses the name. During the 1960s and 1970s, the firm popularized fashion trends such as the beatnik look, safari jackets<br />

for men and women, tight pants and tall, thigh-high boots, including the creation of arguably the most famous classic tuxedo suit for women in 1966,<br />

Le Smoking suit. Some of his most memorable collections include the <strong>Pop</strong> Art, Ballet Russes, Picasso, and Mondrian ones. He also started mainstreaming<br />

the idea of wearing silhouettes from the 1920s, 1930s and 1940s. He was the first, in 1966, to popularize ready-to-wear in an attempt to<br />

democratize fashion, with Rive Gauche and a boutique of the same name.<br />

The brand continued to expand in the 1980s and early 1990s with fragrances for both men and women, having launched its cosmetic line in<br />

1978. In 1993, the Saint Laurent fashion house was sold to the pharmaceuticals company Sanofi. In the 1998–1999 seasons, Alber Elbaz, currently of<br />

Lanvin, designed three ready-to-wear collections. Pierre Bergé appointed Hedi Slimane as collections and art director in 1997, and they relaunched<br />

YSL Rive Gauche Homme. Hedi Slimane decided to leave the house two years later. In 1999, Gucci (owned by Kering) bought the YSL brand and<br />

asked Tom Ford to design the ready-to-wear collection while Saint Laurent would design the haute couture collection. In 2002, dogged by years of<br />

poor health, drug abuse, depression, alcoholism, and criticisms of YSL designs, Saint Laurent closed the couture house of YSL. The prêt-à-porter line<br />

was produced under the direction of Stefano Pilati after Tom Ford left in 2004. His style was decidedly more French than the overtly sexy image that<br />

Tom Ford perpetuated.<br />

In 2012, Kering (previously known as PPR) announced that Hedi Slimane replaced Stefano Pilati as the creative director. Slimane had previously<br />

worked with Dior Homme until 2007. Despite the fact that Hedi Slimane had previously worked with the house, there was much controversy<br />

following his appointment, particularly after it was announced the ready-to-wear line would be rebranded as Saint Laurent. However, the Yves Saint<br />

Laurent name and iconic YSL logo have been retained for accessories such as handbags and shoes, and cosmetics (which are licensed to L'Oréal). It<br />

was also announced that the design studio would move to Los Angeles, California, Slimane's adopted home, while the couture atelier would remain<br />

in France. Hedi Slimane stated that he drew inspiration from when the ready-to-wear line was first launched as Saint Laurent Rive Gauche, with a<br />

particular connection to the music industry. Designed by Slimane, the Paris flagship boutique opened in May 2013. The previous deep red and gold<br />

color scheme was replaced by a monochrome interior, with varying materials, including marble and nickel plated bars. Under Slimane Saint Laurent<br />

plans to continue to expand its presence in the United States, opening new stores in the resort location of Bal Harbour, Florida as well as a planned<br />

store for Washington, D.C. International locations includes a strong presence in Europe, the Middle East, Africa, and Asia, with an especially strong<br />

presence in Japan (Vogue.com).


CURRENT STATUS<br />

Saint Laurent draws inspiration from youth, freedom, and modernity for its brand identity<br />

from the concept of “Rive Gauche” catered to high fashion conscious men and women<br />

in the age group of 25 to 45. Their identity is forged through innovative collections that<br />

“marry elegance, refinement, French chic and timeless style.” Saint Laurent currently<br />

offers both women’s and men’s ready-to-wear collections as well as accessories, fragrances,<br />

and cosmetics. The men’s and women’s ready-to-wear collections are showcased each season<br />

at Paris Fashion Week. Services include an international e-commerce site (YSL.com)<br />

and a highly attentive sales staff.


GROWTH PLANS<br />

Current Ownership Structure<br />

Saint Laurent is currently owned and operated by Kering. Kering is governed by an executive committee; Francois-Henri<br />

Pinault is currently the chairman and CEO of Kering. The board of directors is Kering’s principal governing body which<br />

collectively represents all the shareholders. The board of directors has taken the view of the recommendations of the<br />

FEP-MEDEF Code of corporate governance. As of May 6, 2014, eleven directors comprise the board: four women and<br />

seven men, of various nationalities (five of them independent). The new director is Daniela Riccardi. The board has set<br />

up five specialist corporate governance committees: audit, remuneration, appointments, strategy and development, and<br />

sustainable development committees. Under Saint Laurent itself, Francesca Bellettini is the current CEO and Hedi Slimane<br />

is the current creative director. The Saint Laurent retail network comprises directly-operated boutiques, including<br />

flagships in Paris, New York and Hong Kong, select multi-brand boutiques and department stores.<br />

Revenue<br />

In 2013, Saint Laurent’s revenue reached €557 million in revenue, growing from 2012’s €473 million revenue. In 2013,<br />

44% of revenue came from Leather Goods; 24% from Ready-to-Wear; 22% from shoes; and 10% from other.<br />

Future Growth Projections<br />

Saint Laurent is increasingly growing with 1,445 average number of employees and 115 directly-operated stores as of<br />

2013, compared to 1,208 average number of employees and 89 directly-operated stores at the end of 2012. Future growth<br />

plans include a particular focus on new product launches across all the main categories. Customers reacted positively<br />

to the all-new lines of shoes and handbags, such as the Sac de Jour and Paris shoes. Since June 2013, 30 countries have<br />

been added to the e-commerce website ysl.com (total is 60 now), and further growth in emerging markets will continue.<br />

Social media efforts on Facebook and Twitter will continue to be pushed. The company is heavily pursuing retail<br />

expansion since the launch of its new store concept in 2012. The focus will be on emerging markets, though there will<br />

be further development in mature ones. Existing stores will be progressively refurbished with the new concept (Kering<br />

Report, 2013).<br />

MISSION STATEMENT<br />

“Saint Laurent Paris aims to create and market highly desirable products through innovation and unparalleled<br />

quality and design” (Kering Report, 2013).


SWOT ANALYSIS<br />

STRENGTHS<br />

WEAKNESSES<br />

OPPORTUNITIES<br />

THREATS<br />

Strong creative vision and innovative<br />

products<br />

Diversified product categories<br />

including footwear and accessories,<br />

which have developed<br />

their own brand identity<br />

Strong international brand<br />

presence with over 110 directly-operated<br />

stores worldwide<br />

Branding unclear due to logo,<br />

label, and promotional changes<br />

have created identity qualms<br />

with customers as of Slimane’s<br />

branding of 2012<br />

Not competitive digitally<br />

No app for Saint Laurent products<br />

Mobile smart phone app initiatives<br />

for not only e-commerce,<br />

but educational or<br />

co-creational experiences<br />

Employ a promotional sales<br />

initiative<br />

Collaborations with high<br />

street to appeal to younger<br />

consumer<br />

Intense competition from<br />

Gucci from its parent brand,<br />

which makes up 55% of Kering’s<br />

entire revenue<br />

Rock n roll promotional ambassadors<br />

received with mixed<br />

reviews<br />

Product integrity damaged<br />

from counterfeiting<br />

Good partnership with L’Oreal<br />

Financial backing by Kering<br />

renders stability to the brand<br />

Sustainability efforts by Kering<br />

The ongoing Music Project<br />

showcases rock stars and artists<br />

in emblematic Saint Laurent<br />

pieces, garnering much<br />

media attention<br />

Green initiatives and new CSR<br />

activities<br />

Expanding in emerging markets<br />

of Asia, and other countries<br />

outside of Western Europe,<br />

North America, and<br />

Japan, as growth in revenue<br />

from these other countries has<br />

increased since 2012<br />

Art Basel and satellite shows<br />

of Design Week Miami may<br />

attract attendees away from<br />

pop-up


BRAND IDENTITY MATRIX


CURRENT DISTRIBUTION<br />

YSL has two main distribution channels. The first channel is directly through<br />

the company to the consumer. This channel is for consumers to purchase<br />

YSL products from YSL.com or one of the YSL directly operated stores. The<br />

second distribution channel includes a retailer as an intermediary between<br />

YSL and the customer. The retailer may be a solely online entity such as<br />

Net- a‐Porter.com or a more traditional luxury store such as Saks Fifth Avenue<br />

which offers products both in store and online. In the case of the first<br />

distribution channel, YSL is solely responsible for deciding which YSL products<br />

are offered on YSL.com and in particular directly operated stores. An excellent<br />

example of this is the YSL New Vintage III collection that was available<br />

in only 3 of YSL’s 78 directly operated stores (Economist, 2014). In the second<br />

distribution channel, YSL has some control of what products they will offer<br />

to certain retailers. However, the majority of the decision lies in the hands of<br />

the buyers and merchandisers for a particular retailer. The decisions made by<br />

such buyers highly impact what YSL products are available to customers to<br />

help shape brand image.


CURRENT COMMUNICATION<br />

& PROMOTIONAL ACTIVITIES<br />

Annual spending figures<br />

Typically large companies spend 8-10% of total revenue on marketing (Forbes.com,<br />

2014). Saint Laurent’s 2012 annual revenue was €473,000,000 (Kering Annual Report,<br />

2012) making their annual spending figures on marketing around €37,840,000 (8%).<br />

Current advertising activities (traditional and digital)<br />

Saint Laurent creates advertising material which can be found in fashion magazine such<br />

as i-D, V Magazine, W Magazine and Vogue to name a few. Advertisements can also<br />

be found on their website, on online banner advertisements and on their social media<br />

platforms (Facebook and Twitter). The advertisements usually feature celebrity endorsements.<br />

Recently (April 2013), Saint Laurent released a music project campaign that<br />

featured Courtney Love, Marilyn Manson and Daft Punk to reference the brand’s heritage<br />

and image of rock and roll. In addition to advertisements, Saint Laurent also creates seasonal<br />

catwalk shows.<br />

Direct Marketing initiatives<br />

Currently, Saint Laurent creates a monthly newsletter that is sent to customers email<br />

addresses which are captured in store or from their website. The newsletter features the<br />

latest Saint Laurent news, styling tips and promotions (ysl.com).<br />

Current Sale promotion activities (sales initiatives)<br />

Through Saint Laurent’s newsletters they offer promotion codes. Typically the promotion<br />

codes are not valid for their Ready-to-wear collection but are used for their cosmetic<br />

products.


MARKET


ANALYSIS


P.E.S.T.E.L.<br />

POLITICAL<br />

Hong Kong, the Middle East,<br />

Latin America and Ukraine<br />

rising geopolitical concerns<br />

Top international travelers to<br />

US: Canada, Mexico, UK, Japan,<br />

Brasil, Germany, China<br />

combined make up 73% of US<br />

international visitors<br />

US making visa for Chinese<br />

tourists easier<br />

Low Florida sales (6%) and<br />

use tax & corporate income<br />

tax (5.5%)<br />

Florida has No. 2 Foreign<br />

Trade Zone (FTZ) Network<br />

in US: tariff-free value can be<br />

added to foreign goods before<br />

shipped to other countries<br />

ECONOMIC<br />

Very low interest rates has allowed<br />

the consumer to purchase more<br />

North American GDP growth is doing<br />

better with a moderate growth<br />

(expanded at 4.6% growth in 2nd<br />

quarter) and conditions are expected<br />

to increase the following year<br />

US Inflation rate is 1.6% which is<br />

very low (people have incentive to<br />

borrow money)<br />

However unemployment fell to<br />

5.9%, which means inflation may<br />

increase<br />

Disposable income has increased,<br />

but savings rate has decreased<br />

Retailers in America have a substantial<br />

bias toward growing revenue and<br />

investing cash, over lowering costs<br />

and returning cash<br />

Improving conditions in US and<br />

Europe have moved attention from<br />

Asian market growth<br />

Retail sales up 4.7% from 2013<br />

Wages domestically have not been<br />

rising, though<br />

SOCIAL<br />

Social media platforms Facebook<br />

and Twitter popular to<br />

access promotions, facilitate<br />

discussions, and provide links<br />

to company info<br />

Consumers crave a personalized<br />

experience, either in welcome<br />

messages online or in<br />

co-creation<br />

Customers are increasingly<br />

comfortable sharing more<br />

data about themselves, their<br />

preferences, and purchases<br />

through social media<br />

Customers will listen to 90%<br />

of their colleagues’ reviews online<br />

and up to 70% of strangers’<br />

reviews online still<br />

More than 5 million foreign<br />

language speaking workers in<br />

Florida


TECHNOLOGIC<br />

Linking inventory across channels to<br />

show customers online what is available<br />

in-store aids in seeing which<br />

products are of most interest to consumers<br />

(ex: online wishlists)<br />

Mobile Point of Sale (POS) devices<br />

reduce square footage dedicated<br />

to checkout and gives associates an<br />

additional opportunity to service<br />

customers and provide product recommendations<br />

‘Clienteling’ by collecting data of frequent<br />

shoppers facilitates personalized<br />

product recommendations<br />

Store as a showroom has increased in<br />

popularity as retailers benefit demo<br />

smaller store footprints and reduction<br />

in inventory carrying costs<br />

In showroom or online environments,<br />

retailers offerings shipping<br />

flexibility and transparency to fulfillment<br />

status are well-received<br />

Cyber security still not strong<br />

3d printing offer a unique store experience<br />

ECOLOGICAL<br />

There are no ecological factors<br />

affecting this particular popup<br />

shop<br />

LEGAL<br />

Building codes for allotting<br />

space in convention center<br />

Strict laws against counterfeiting<br />

efforts protect the integrity<br />

of the brand


SIZE OF THE FASHION<br />

RETAIL MARKET OF THE<br />

MIAMI BEACH AREA<br />

FACTORS AFFECTING<br />

SALES VOLUME<br />

Very large Aventura Mall houses about 300 retailers as one of Miami’s<br />

premier fashion destinations. It is currently conducting a 241,000 sq<br />

ft expansion.<br />

Classic luxury hub Bal Harbour hosts over 50 luxury brands including<br />

Saint Laurent and Piaget, but has tremendous space limitations<br />

and a “radius clause” that prohibits tenants from opening another<br />

store within a certain distance. It is currently in a 250,000 sq ft expansion<br />

process.<br />

On the other hand, a once worn-area known as the Design District<br />

has at least 30 disclosed luxury retailers including Maison Martin<br />

Margiela, Rick Owens, and Christian Louboutin. Another 15 have<br />

signed leases. LVMH shops are shifting from Bal Harbour to the new<br />

Design District. This district offers innovation, and much less regulation<br />

to new luxury storefronts.<br />

Miami’s 4th consecutive year of record tourism fueled the retail boom<br />

with 14.2 million overnight visitors in 2013, boosting consumer<br />

spending by 4.6%.<br />

Direct vacancy rates declined to 3.8%.<br />

Price per square foot of retail space increased.<br />

Over 4 million sq ft of retail space are either currently under construction<br />

or are planned to.<br />

LOCALIZATION STRATEGY<br />

This <strong>Pop</strong>-<strong>Up</strong> will Localise into the Art Basel Miami environment and showcase<br />

classic Saint Laurent aesthetics in fixtures and content, with a Miami<br />

flare in custom products that appeals to both the Miami natives and Basel<br />

tourists --- particularly those from Latin America.


KEY PLAYERS<br />

(DIRECT COMPETITION)<br />

Saint Laurent’s competition can be broken down into three categories: competition<br />

from fellow Kering brands, brands which are owned by conglomerate<br />

competitor LVMH as well as other established fashion houses.


COMPETITION IN MIAMI<br />

Competition in the luxury market in Miami, Florida is extremely high. Saint<br />

Laurent’s Miami location directly competes with many of the brand’s competitors<br />

on a retail level. Based on Saint Laurent’s target customer as well as the<br />

demographic that attends Art Basel Miami, Alexander McQueen, Gucci and<br />

Versace are Saint Laurent’s direct competitors. All of the following mentioned<br />

brands cater towards a modern, chic customer.


COMPETITIVE STRENGTH ASSESSMENT<br />

Product quality rating is based on the average price of a ready-to-wear piece from each brand. Brand image scores were<br />

based on observations made when viewing the brands through multiple platforms, paying close attention to cohesion.<br />

Product assortment scores were given based on the variety of product categories each brand offers. Store size scores are<br />

given based on the square footage of each brands store in Miami, Florida. Alexander McQueen’s stores range from 2,000<br />

sqft to 9,999 sqft. Gucci and Versace’s average store size ranged from 10,000 sqft to 39,000 sqft. Saint Laurent has the<br />

largest retail stores at 40,000+ sqft. Social media scores were assigned based on each brands’ upkeep of their social media<br />

platforms as well as which avenues they exist in.<br />

INDIRECT COMPETITION<br />

With Saint Laurent’s pop up shop opening for the duration of Art Basel, Art<br />

Basel itself is Saint Laurent’s biggest indirect competitor. People attending the<br />

event will be spending money on art pieces and memorabilia. Art Basel’s 250<br />

galleries host the works of art created by over 4,000 artists from around the<br />

globe. In addition to buy art, Art Basel go-ers will also be spending money on<br />

dining as well as on nightlife.


TARGET


CONSUMER


TARGET DEMOGRAPHIC<br />

INFORMATION<br />

PSYCHOGRAPHIC INFORMATION<br />

Miami native<br />

Miami tourist, especially Latin<br />

Gender: Women<br />

Age: 25-55<br />

High level of education: university<br />

Income $65,000+<br />

Confident self-image<br />

Purchasing motives: Fashion forward<br />

Art as a hobby<br />

Enjoys traveling<br />

Cultural<br />

Not a price sensitive customer<br />

Independent<br />

Enjoys designer and luxury items<br />

Loyal to the brand- buys different items across<br />

the product range<br />

Europe: France, Germany, Italy, Monaco, Poland, Russia, Spain, Turkey, Ukraine, United Kindom<br />

North America: Florida, California, New York, Texas Hawaii, Las Vegas, Los Angeles, New York, Jersey<br />

GEOGRAPHIC SPAN<br />

Asia: China, Hong Kong, Indonesia, Japan, Macau, Malaysia, Singapore, South Korea, Taiwan, Thailand<br />

Africa and Middle East: Kuwait, Lebanon, Morocco, Saudi Arabia, United Arab Emirates, Azerbaijan


ADDITIONAL DEMOGRAPHICS<br />

According to Modern Luxury- “The Luxury Consumer,” the average luxury household income in Miami<br />

is $372,800. Seventy percent of them hold college degrees and 26% have post-grad degrees.<br />

Direct Economic Impact of overnight visitors to Miami is estimated by a monthly profile study or visitor-reported<br />

spending. $18.8 billion in direct expenditures was generated in 2010 in Miami, and if the industry<br />

accepted a multiplier of 1.5, the economy of Greater Miami expenditures would exceed $28.2 billion through<br />

the direct and indirect impact.<br />

In 2010, the visitor industry showed improvement with a 5.6% increase in overnight visitors in to Miami.<br />

An estimated 12.6 million visitors stayed at least one night in Miami. The most popular visitors to Miami<br />

ages ranged from 35-54.<br />

Tourist-wise, the weather and cultural attractions like Art Basel attract visitors to Miami. According to<br />

the source Synovate, a graph states that domestic visitors ‘definitely’ or would ‘very likely return.’ Specifically,<br />

the return rate is set at 96.1% -- a consistent range of return percentage from 2006-2010. International visitors<br />

in 2010 stated most were ‘likely to return,’ at a 97.5% return rate. Canada, Brazil, Argentina, Columbia, Germany,<br />

and Venezuela are the countries with the most popular international visitors to Miami.<br />

The overall total amount of foreign visitors increased from 6.6% from 2009 - 2010. International travelerS<br />

on average spent $121.1 billion in Miami in 2009. Miami is the second most popular city to visit by international<br />

visitors (Greater Miami Conventions and Visitor’s Bureau Annual Report, 2010).


LIFESTYLE/ PSYCHOGRAPHICS<br />

This segment of target Saint Laurent consumers can be broken down into three categories.<br />

Luxury as functional: This segment is composed of consumers who buy luxury products for their superior<br />

functionality and quality. They usually involve themselves in a longer decision making process in order to<br />

make rational and logical decisions, rather than emotional or impulsive ones.<br />

Luxury as reward: This segment purchases luxury goods in order to showcase their achievements. They<br />

are motivated by their desire to be successful and demonstrate this to others. They usually purchase ‘smart’<br />

luxury that demonstrates importance while not leaving them open to criticism.<br />

Luxury as indulgence: This group’s purpose for luxury goods is to self-indulge. They are willing to pay<br />

a premium for goods that express their individuality. They enjoy luxury for the way it makes them feel, and<br />

therefore have a more emotional approach to purchases.<br />

Luxury consumer’s leisurely activities include sports such as tennis and golf, going shopping and fine<br />

dining. They also enjoy cooking at home, wine tastings and going to concerts. They are likely to play tennis<br />

and golf and indulge in spa treatments. Traveling and enjoying the arts through various activities are important<br />

to this segment, as well.<br />

These consumers recognize the ethical values of the brands they frequent. Quality and exclusivity are<br />

also very important to these customers, who appreciate uniqueness. Because of this, they have a loyalty to their<br />

favorite brands (Milken Institute, 2010).<br />

Latin Americans come a couple times a year with suitcases to avoid heavy taxes in<br />

their home countries.<br />

BEHAVIORAL INFORMATION<br />

<strong>Shop</strong>ping is usually an all-day affair.<br />

Miami is all about Luxury shopping and designer brands. The Miami Luxury is<br />

tech-savvy and uses social media platforms such as: Instagram, Twitter, Facebook,<br />

Pinterest, and designer apps.<br />

Instagram in particular is popular in sharing and posting Miami fashion.


STORE LOCATION,


DESIGN & PRODUCT


JUSTIFICATION FOR<br />

LOCATION SELECTION<br />

PRIZM SEGMENTATION<br />

Art Basel Attendees/ <strong>Pop</strong>-<strong>Up</strong> Customers<br />

01 - <strong>Up</strong>per Crust: The nation’s most exclusive address, <strong>Up</strong>per Crust is the wealthiest<br />

lifestyle in America haven for empty-nesting couples over 55 years old. No segment has a<br />

higher concentration of residents earning over $200,000 a year or possessing a postgraduate<br />

degree.<br />

04 - Young Digerati: Young Digerati are the nation’s tech-savvy singles and couples living<br />

in fashionable neighborhoods on the urban fringe. Affluent, highly educated and ethnically<br />

mixed, Young Digerati communities are typically filled with trendy apartments and<br />

condos, fitness clubs and clothing boutiques, casual restaurants and all types of bars-from<br />

juice to coffee to microbrew.<br />

07 - Money & Brains: The residents of Money & Brains seem to have it all: high incomes,<br />

advanced degrees and sophisticated tastes to match their credentials. Many of these citydwellers,<br />

predominantly white with a high concentration of Asian Americans, are married<br />

couples with few children who live in fashionable homes on small, manicured lots.<br />

16 - Bohemian Mix: A collection of young, mobile urbanites, Bohemian Mix represents<br />

the nation’s most liberal lifestyles. Its residents are a progressive mix of young singles and<br />

couples, students and professionals, Hispanics, Asians, African-Americans and whites. In<br />

their funky rowhouses and apartments, Bohemian Mixers are the early adopters who are<br />

quick to check out the latest movie, nightclub, laptop and microbrew.<br />

26 - The Cosmopolitans: Educated, midscale and multi-ethnic, The Cosmopolitans<br />

are urbane couples in America’s fast-growing cities. Concentrated in a handful of<br />

metros-such as Las Vegas, Miami and Albuquerque-these households feature older<br />

home-owners, empty-nesters and college graduates. A vibrant social scene surrounds<br />

their older homes and apartments, and residents love the nightlife and enjoy leisure-intensive<br />

lifestyles (Claritas, 2014).


ESTIMATING COMPETITION<br />

From December 1 - 7, 2014, a week long arts festivity called Miami Art Week takes places.<br />

Approximately twenty art fairs participate, positioned in the area between Miami’s Wynwood<br />

Art District, Downtown Miami and Miami Beach.<br />

Miami Beach Art Fairs outside of Art Basel include: Aqua Art Miami, Design Miami, Ink<br />

Miami, NADA Art Fair, PULSE Miami, SELECT Fair, Scope Miami, and Untitled.<br />

Additional Miami Art Fairs include: Art Miami, ArtSpot, Concept-Fair, CONTEXT,<br />

Fridge Art Fair, Miami Photo Salon, Miami Project, Miami River Art Fair, Pinta, PRIZM,<br />

Red Dot Art Fair, Sculpt Miami, Spectrum<br />

SALES POTENTIAL<br />

In 2013, a total of 75,000 visitors visited Basel over five days, with more projected in 2014.<br />

Basel currently has nearly 500,000 sq feet of exhibition space.<br />

The space offers more than $3 billion of art (Claritas, 2014).


AREA ATTRACTIONS:<br />

EVOLUTION OF MIAMI’S<br />

DESIGN DISTRICT<br />

Craig Robins, the developer responsible for bringing to life a good portion of the rehabilitation of South Beach, was also responsible<br />

for the overhaul of the Design District in Miami. Starting with his real estate development company, Dacra, in the late ‘80s, Robins renovated<br />

Art Deco hotels on Ocean Drive and helped transform Lincoln Road in South Beach. Along with Sam Keller, he convinced Art Basel to come<br />

to Miami, and in 2005 he founded Design Miami with Ambra Medda. Both events helped put Miami on the map as an art and design center,<br />

and the latter has been the catalyst in the overhaul of the Design District.<br />

The Design District is the area north of Miami’s downtown core, near Northeast 40th Street and Northeast Second Avenue, earning its<br />

design moniker many years ago in the 1920s, when Theodore Moore built the first furniture showroom, Moore & Sons, there. Fast-forward<br />

to the early 1990’s when Robins realized the vacancy rate topped 50% and buildings sold for $20 to $30 per square foot there — today, land<br />

there sells for more than $1,000 per square foot.<br />

In 2011, Louis Vuitton announced their conglomerate shops would abandon their Bal Harbour <strong>Shop</strong>s in favour of a building in the<br />

Design District. Louis Vuitton says it is part of their “pioneering spirit” to make such a move. Robins envisioned a neighborhood advocating<br />

creativity in all lifestyle aspects, and this move has propelled that push forward. Robins then brought arts and culture events like Art Basel to<br />

ripen the area as a new hot spot. After working to bring Design Miami to the Design District, Robins came into contact with Michael Burke,<br />

at the time CEO of Fendi. Burke then brought Fendi Casa to the area, thus bringing the rest of LVMH there.<br />

Luxury real estate from L Real Estate soon followed as the fast-burgeoning market from the post-recession influx of Brasilian, Venezuelan,<br />

Mexican and Russian money. The Design District offered luxury retailers a way to stand out in Miami’s fashion market, away from<br />

established retail markets such as Aventura and Bal Harbour. Now, luxury retailers outside of LVMH including Hermes, Ermenegildo Zegna,<br />

and Maison Martin Margiela have become drawn to the area and opened new retail spaces there since it offers both dining and retail: the total<br />

luxury experience.<br />

Another advantage of the Design District is that retailers are free to design whichever space they choose. Robins has given retailers<br />

the freedom to build elaborate and unique storefronts to imprint their brand identities. The district draws the artisan vibe of Saint Germain<br />

in Paris and luxury retail district of Midtown Manhattan, bringing together the influx of Latin American and European markets (MiamiDesignDistrict.net,<br />

2014).


AREA FACTORS<br />

Pedestrian traffic<br />

In 2013, 75,000 visitors came through Art Basel, and that number is expected to increase by at least another 5,000 visitors.<br />

Public Transportation<br />

Free shuttle buses from the Miami Beach Convention Center (hosting Art Basel) transfer to major cultural institutions in<br />

Miami. Metro rail or MetroMover can be taken to the Adrienne Arscht Center/Omni Terminal Station, and then a bus to<br />

Wynwood can be taken. City of Miami Trolley will have a special route going to the Art Basel Miami Week Loop, operating<br />

from 11am to 10pm. Bus routes including the C, S, M and 120 to MacArthur Causeway, Miami Beach. Tri Rail from Broward<br />

or Palm Beach goes to Miami Beach.<br />

Parking at Basel<br />

Parking passes are valid for the parking garage on the corner of 17th Street and Convention Center Drive, ordered at a price<br />

of $150. Metered street parking in Miami Beach is taken on a first-come basis.<br />

Dates and rates of Basel<br />

There are two types of showings at Art Basel. The first is the Private view: Wednesday, December 3, 2014, 11am to 8pm<br />

(by invitation only). Afterwards, the Public days run from December 4 - 7, 2014. A Day ticket rate is $45 and a Permanent<br />

ticket is $100 (Artbasel.com, 2014).<br />

REQUIRED HUMAN RESOURCES<br />

Four (4) bi-lingual (Spanish and English) full-time sales staff members from Saint Laurent stores must be present at all times<br />

during selling time.<br />

Four (4) additional construction crew from Tom Fruin (artist commissioned to build external structure; crew fee accounted<br />

in commission price).<br />

One (1) security guard.


DESIGN OF PHYSICAL SPACE


Promotion Rational<br />

DETAILS OF PHYSICAL SPACE<br />

This retail space itself becomes an art piece that also symbolizes the brand of Saint Laurent through the accents incorporated in<br />

the design.<br />

The structure was a commissioned to artist Tom Fruin and is comprised of glass and iron in a de stijl design similar to Mondrian’s<br />

work, Composition with Large Red Plane, Yellow, Black, Gray, and Blue. Similar to stained glass, each square is colored and slightly opaque,<br />

creating an open feeling.<br />

Nickel and marble, as well as the logo are featured throughout the space, reflecting the designs of Saint Laurent stores. The ambiance<br />

is created as homage to Saint Laurent through the large framed portrait, bouquets of roses on tall votives, and luxurious Persian rugs.<br />

A white marble table sits below the portrait of Saint Laurent holding candles, also adding to the ambiance.<br />

The visual merchandising features a large marble cube in the center of the shop representing both Saint Laurent and Mondrian,<br />

and presents the merchandise in a way that allows the customers to handle the products. Our merchandise assortment will include a<br />

limited edition Saint Laurent beach tote bag made of canvas and leather, a leather business card holder, a key chain, and a silk scarf, all<br />

incorporating a Mondrian-inspired print.<br />

Other fixtures include the 10 hanging light fixtures, as well as the nickel plated frames holding four screens along the walls of the<br />

shop, running footage of Saint Laurent and his iconic works. These screens provide an educational experience of the brand to unfamiliar<br />

customers. Two transaction stations on either side of the shop hold four iPads, which will be used to complete customer transactions.<br />

These stations are also used to hold merchandise behind the counters. We will also have one security guard at the pop-up-shop during<br />

operating hours.


OUTSIDE OF POP-UP


INSIDE OF POP-UP


STYLE COLOR SIZE<br />

RETAIL<br />

PRICE<br />

# OF UNITS<br />

Mondrian<br />

print<br />

N/A $1,500 100<br />

TOTE BAG<br />

Mondrian<br />

print <br />

N/A $245 300<br />

CARD HOLDER<br />

Mondrian<br />

print <br />

N/A $195 1,000<br />

KEYCHAIN<br />

Mondrian<br />

print <br />

N/A $325 1,000<br />

<br />

SCARF


COMMUNICATION &


PROMOTIONAL PLAN


SCHEDULE OF PROMOTIONAL ACTIVITIES<br />

MEDIA <br />

Inventations sent to magazine <br />

editors, and high profile <br />

customers <br />

PRE-­‐LAUNCH DURING POST LAUNCH<br />

18-­‐Nov 25-­‐Nov 2-­‐Dec 3-­‐Dec 4-­‐Dec 5-­‐Dec 6-­‐Dec 7-­‐Dec 14-­‐Dec 21-­‐Dec<br />

Key Chain giveaway to bloggers <br />

In-­‐store flyers<br />

Reusable bag giveaway <br />

Mentions & features in <br />

prominent Latin lifestyle <br />

magazines <br />

Saint Laurent Social Media


RATIONALE Promotion Rational FOR PROMOTIONAL ACTIVITIES<br />

The pre-launch promotion for the pop-up shop begins two weeks prior to the launch of the event. Inventions<br />

for the pop-up will be sent out to the editors of prominent Latin lifestyle and fashion magazines, high net worth individuals<br />

who attend Art Basel, and VIP customers of Saint Laurent. A select number of key chains will be sent to online<br />

bloggers in order to gain hype for the limited edition merchandise. Flyers promoting the event will also be place in<br />

Saint Laurent’s Miami retail location.<br />

On the first public day of Art Basel, attendees have the opportunity to receive one of five hundred reusable<br />

shopping bags with a unique design relating to the pop-up shop. The reusable bags allow for patrons of Art Basel to<br />

carry the numerous amount of literature received from the many art galleries. The reusable bags also act as constant<br />

promotion for the pop-up shop as people carry them around the event.<br />

Post-launch promotion for the pop-up shop takes place within the Latin lifestyle and fashion magazines, such<br />

as Vogue Mexico, Harper’s Bazaar Mexico and Vanity Fair Spain.<br />

In addition to the activities mentioned above, Saint Laurent will be posting promotional material about the<br />

pop-up shop through social media platforms such as Instagram, Facebook and Twitter.<br />

Due to the short time frame of the event and the limited product assortment, the return on investment for the<br />

Saint Laurent pop-up shop is extremely high. Marketing and promotion initiatives total $4,569 out of goaled revenue<br />

of $587,000.


FINANCIAL


PLAN


INTERIOR FIXTURES <br />

Screen Fixtures <br />

Ceiling Lights <br />

Custom Merch. Cube<br />

Custom Transaction tables <br />

Marble Altar<br />

UNIT COST UNITS COSTS<br />

INTERIOR FIXTURES <br />

UNIT COST UNITS COSTS<br />

$300.00 4 $1,200.00 Footfall<br />

$20.00 10 $200.00 Conversion Rate<br />

Screen $1,000.00 Fixtures <br />

1 $1,000.00$300.00 4 $1,200.00 Average Basket<br />

Ceiling $2,000.00 Lights <br />

2 $4,000.00 $20.00 10 Revenues $200.00 (80% of total merchendise)<br />

Custom Merch. Cube<br />

$1,000.00 1 $1,000.00<br />

$3,000.00 1 $3,000.00<br />

Custom Transaction tables <br />

$2,000.00 2 $4,000.00TOTAL<br />

EXTERIOR FIXTURES<br />

Marble Altar<br />

$3,000.00 1 $3,000.00 PRODUCTS<br />

Structure <br />

$100,000.00 1 $100,000.00 Beach Tote<br />

EXTERIOR FIXTURES<br />

TOTAL<br />

$ 109,400.00<br />

Business Card Holder<br />

Structure <br />

$100,000.00 1 $100,000.00<br />

Keychain<br />

TOTAL<br />

$ 109,400.00<br />

EXPENSES UNIT COST UNITS COST Scarf<br />

Cost of Goods Sold x EXPENSES 2400 $92,949.00 UNIT COST UNITS COST EARNINGS (BEFORE TAX)<br />

Inventory Storage $65.00<br />

Cost of Goods Sold <br />

1 $65.00<br />

x 2400 $92,949.00<br />

Inventory Storage $65.00 1 $65.00<br />

Art Basel Fee $43,000.00<br />

Employee Wages<br />

1 $43,000.00<br />

$30/hr 4 $6,360.00<br />

100%<br />

Art Basel Fee $43,000.00 1 $43,000.00<br />

Medium Bags $2.56 2000 $5,120.00<br />

Tissue $0.05<br />

Large Bags<br />

8880 $444.00<br />

$3.62 110 $398.20<br />

Business Card Box $2.00Medium Bags 310 $620.00$2.56 2000 $5,120.00<br />

Keychain Box $1.80 Tissue 1030 $1,854.00 $0.05 8880 $444.00<br />

Scarf Box $4.00 Business Card Box 1030 $4,120.00 $2.00 310 $620.00<br />

Tote Dust Bag $0.60Keychain Box 110 $66.00$1.80 1030 $1,854.00<br />

Scarf Dust Bag $0.45 Scarf Box 1030 $463.50$4.00 1030 $4,120.00<br />

Small dust bag $0.35Tote Dust Bag 1340 $469.00$0.60 110 $66.00<br />

Boxed Water $1.25Scarf Dust Bag 1500 $1,875.00 $0.45 1030 $463.50<br />

iPads $500.00 Small dust bag 4 $2,000.00 $0.35 1340 $469.00<br />

Flower Votives $100.00Boxed Water 2 $200.00$1.25 1500 $1,875.00<br />

Framed Large Print $500.00 iPads 1 $500.00 $500.00 4 $2,000.00<br />

External iPad Chargers $20.00Flower Votives 4 $80.00$100.00 2 $200.00<br />

Sound System $1,000.00 Framed Large Print 1 $1,000.00 $500.00 1 $500.00<br />

Candles $2.00 External iPad Chargers 250 $500.00$20.00 4 $80.00<br />

Flowers 500/day Sound System 2/bouquets day $2,500.00 $1,000.00 1 $1,000.00<br />

Wire to hang picture $30.00 Candles 1 $30.00$2.00 250 $500.00<br />

iPad Stands $10.00 Flowers 2 $20.00500/day 2/bouquets day $2,500.00<br />

Custom Water box $100.00 Wire to hang picture 2 $200.00$30.00 1 $30.00<br />

Small persian rugs $50.00 iPad Stands 4 $200.00$10.00 2 $20.00<br />

Content Screens $500.00 Custom Water box 4 $2,000.00 $100.00 2 $200.00<br />

Security Guard Wage $20/hr Small persian rugs 1 $1,060$50.00 4 $200.00<br />

Content Screens $500.00 4 $2,000.00<br />

Security Guard Wage $20/hr 1 $1,060<br />

Invitations $4.00 500 $2,000.00<br />

ADVERTISING/MARKETING EXPENSES UNIT COST UNITS COST<br />

Giveaway Keychains $24.38 50 $1,219.00<br />

Giveaway Reusable Bags $0.70 Invitations 500 $350.00$4.00 500 $2,000.00<br />

In-­‐store Flyers $1.00 Giveaway Keychains 1000 $1,000.00 $24.38 50 $1,219.00<br />

Giveaway Reusable Bags $0.70 500 $350.00<br />

TOTAL $172,662.70<br />

In-­‐store Flyers $1.00 1000 $1,000.00<br />

Employee Wages $30/hr 4 $6,360.00 SELL THROUGH %<br />

Large Bags $3.62 110 $398.20 80% (Goaled)<br />

ADVERTISING/MARKETING EXPENSES UNIT COST UNITS COST<br />

TOTAL EXPENSES $282,062.70<br />

TOTAL $172,662.70<br />

TOTAL EXPENSES $282,062.70


3-­‐Dec 4-­‐Dec 5-­‐Dec 6-­‐Dec 7-­‐Dec<br />

Footfall 5000 75,000 75,000 75,000 75,000<br />

Conversion Rate 40% 5% 5% 5% 5%<br />

Average Basket $919.00 $823.00 $823.00 $823.00 $823.00<br />

Revenues (80% of total merchendise) $234,800.00 $29,350.00 $29,350.00 $29,350.00 $29,350.00<br />

TOTAL $587,000.00<br />

PRODUCTS UNITS % PRICE 3-­‐Dec 4-­‐Dec 5-­‐Dec 6-­‐Dec 7-­‐Dec<br />

Beach Tote 100 4% $1,500.00 20 20 20 20 20<br />

Business Card Holder 300 13% $245.00 60 60 60 60 60<br />

Keychain 950 40% $195.00 190 190 190 190 190<br />

Scarf 1000 43% $325.00 200 200 200 200 200<br />

EARNINGS (BEFORE TAX) 2350 100% $733,750.00<br />

SELL THROUGH % REVENUE EXPENSES NET PROFIT<br />

100% $733,750.00 $282,062.70 $451,687.30<br />

80% (Goaled) $587,000.00 $282,062.70 $304,937.30<br />

RATIONALE<br />

The first step in creating the financial plan for the Saint Laurent pop-up shop was finding the cost of fixtures<br />

needed. Type of fixtures included interior and exterior fixtures such as lights, transaction tables, and the structure itself.<br />

Then, we found the cost of the expenses of the store and marketing initiatives: wages for employees, Art Basel fee,<br />

invitations, give away bags etc. In addition to the expenses, we estimated the cost of production for the limited edition<br />

merchandise based on an 800% mark up (Business of Fashion, 2014).<br />

We then estimated the average foot traffic, conversion rate and the average basket of our potential customers<br />

at Art Basel. We figured that foot traffic at the event would be 5,000 people on the first day, which is only open for<br />

VIP people and 75,000 people for the rest of the event, the expected attendance rate for the event as a whole. Since the<br />

pop-up shop is located directly outside of the event, we have potential to reach customers who did not purchase Art<br />

Basel tickets, but show up for the festivities. The conversion rate of customers was based on our objective of selling<br />

though 80% of the total merchandise produced. We estimated that 40%, or half of the 80%, of merchandise would be<br />

sold on the VIP day of the event leveraging on a higher average basket than the remainder of the days. 5% of the remaining<br />

40% of merchandise left will be sold each day of the event. Average basket figures were determined through a<br />

list of possible transaction outcomes with the average price paid from those possible transactions. The average basket<br />

is higher on the first day due to more affluent and high profile people attending.


BIBLIOGRAPHY<br />

Art Basel Miami Beach.Web. Oct. 2014. .<br />

“Bac K Matter.” The Journal of Symbolic Logic 65.1 (2000): Web. .<br />

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Deloitte, February. February 2012Contents- US Fourth Annual E-Commerce : Web. .<br />

“Greater Miami And The Beaches 2010 Industry Review.” 2010. Web. Oct.-Nov. 2014. .<br />

June 2013 Miami Dda – <strong>Pop</strong>ulation & Demographic Profile; Source September 2013 Metro Monitor - Brookings;, and 2012 Ubs Study, Ranked By Spending<br />

Power; Hoovers, June 2013; 2012 Greater Miami Convention & Visitors Bur. “Miami Dda – <strong>Pop</strong>ulation & Demographic Profile.” (n.d.): n. pag. Metro Monitor,<br />

June 2013. Web. Oct.-Nov. 2014. .<br />

Magallanes, Tom. “Travel and Tourism Direct Contribution to GDP.” 2011. Web. Oct.-Nov. 2014. .<br />

“Market Pulse | All Eyes on America - The Business of Fashion.” The Business of Fashion. Web. Nov. 2014. .<br />

“Miami Design District’s Transformation into a Luxury <strong>Shop</strong>ping Destination Is Underway.” Miamiherald. Web. Oct. 2014. .<br />

PRIZM Market Segmentation Research, Tools, Market Segment Research. Web. Oct. 2014. .<br />

“Reference for Business.” Groupe Yves Saint Laurent. Web. Nov. 2014. .<br />

“References.” RA KERING 2013 GB. Web. Oct. 2014. .<br />

“Retail Sales, Producer Prices, Wages and Exchange Rates.” The Economist. The Economist Newspaper, 07 Oct. 2014. Web. Oct. 2014. .<br />

“SHOP.” List of Stores at the Miami Design District. Web. Oct. 2014. .<br />

“Store Directory.” Store Directory. Web. Nov. 2014. .<br />

“United States Disposable Personal Income 1959-2014 | Data | Chart.” United States Disposable Personal Income. Web. Oct. 2014. .<br />

“United States GDP Growth Rate 1947-2014 | Data | Chart | Calendar.” United States GDP Growth Rate. Web. Oct. 2014. .<br />

“U.S., with Help from Chinese Tourists, Boosts Global Luxury spending.” Fortune US with Help from Chinese Tourists Boosts Global Luxuryspending Comments.Web.<br />

Oct. 2014. .<br />

Whitelocks, Sadie. “YSL Set for a Name Change: New Creative Head Hedi Slimane Drops Yves Name for Ready-to-wear Collection.” Mail Online. Associated<br />

Newspapers, 22 June 2012. Web. Oct. 2014. .<br />

“YSL Official Website | Saint Laurent | YSL.com.” YSL Official Website | Saint Laurent | YSL.com. Web. Nov. 2014. .<br />

“Yves Saint Laurent - Vogue.” Yves Saint Laurent Vogue.Web. Oct. 2014. .


APPENDIX


x<br />

<strong>Pop</strong>-<strong>Up</strong> <strong>Shop</strong>

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