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CIPD Recruitment, Resourcing and Talent Management Conference

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<strong>Conference</strong> programme<br />

16–17 June 2010, London<br />

<strong>CIPD</strong> <strong>Recruitment</strong>, <strong>Resourcing</strong> <strong>and</strong><br />

<strong>Talent</strong> <strong>Management</strong> <strong>Conference</strong><br />

<strong>Recruitment</strong><br />

<strong>Resourcing</strong><br />

<strong>and</strong> <strong>Talent</strong><br />

<strong>Management</strong><br />

16 June 2010 17 June 2010<br />

Case studies include: AXA UK NHS Channel 4 KFC KPMG Logica Royal Navy


<strong>CIPD</strong> <strong>Recruitment</strong>, <strong>Resourcing</strong> <strong>and</strong><br />

<strong>Talent</strong> <strong>Management</strong> <strong>Conference</strong><br />

Despite the subdued outlook in the recruitment market, the latest Labour Market Outlook Survey* shows<br />

that 41% of organisations still have vacancies that are hard to fill.<br />

More than half of these vacancies are skills-related, so what is your organisation doing to ensure it attracts<br />

<strong>and</strong> retains the talent it needs to fulfil its strategic objectives <strong>and</strong> thrive in the long-term<br />

The <strong>CIPD</strong>’s <strong>Recruitment</strong>, <strong>Resourcing</strong> <strong>and</strong> <strong>Talent</strong> <strong>Management</strong> <strong>Conference</strong>, will help you address your<br />

most pressing strategic challenges. With expert advice <strong>and</strong> case studies from leading organisations,<br />

you will learn how to implement cost effective changes now, which will not only support your<br />

short-term requirements but help you to develop a sustainable long term strategy.<br />

Join us to:<br />

• explore the latest industry research to help<br />

you position your recruitment strategy <strong>and</strong><br />

benchmark your organisation<br />

• discover the recruitment tactics that work<br />

<strong>and</strong> learn how you can implement these<br />

practices in your own organisation<br />

• learn how to build a workforce planning<br />

strategy to ensure your organisation has<br />

the capability <strong>and</strong> capacity to meet strategic<br />

objectives.<br />

Design your own<br />

conference ticket<br />

Get practical advice on the issues facing<br />

your organisation at these two targeted<br />

conferences.<br />

Join us for either day, or for the whole two<br />

days. Whatever suits you best.<br />

*<strong>CIPD</strong>/KPMG *<strong>CIPD</strong>/KPMG Labour Market Labour Outlook Market Outlook Survey, 15 Survey, February 15 February 2010 2010<br />

To book your place online, visit www.cipd.co.uk/rrtm


16–17 June 2010<br />

Highlights include:<br />

• KFC discussing the success they have achieved with their innovative recruitment tactics<br />

• KPMG explaining how they are using the latest techniques in e-sourcing to improve the<br />

efficiency of their online searches<br />

• Napp Pharmaceuticals addressing the issue of employee engagement <strong>and</strong> how best to<br />

re-engage employees to improve business performance<br />

• Logica providing insight into how they have built <strong>and</strong> maintained their powerful employer br<strong>and</strong><br />

• AXA UK sharing how they are improving their capability <strong>and</strong> capacity through strategic<br />

workforce planning<br />

• Channel 4 discussing how they have developed <strong>and</strong> implemented a talent management<br />

strategy to meet key business objectives.<br />

Who should attend<br />

This conference is open to all people<br />

management <strong>and</strong> development professionals<br />

but will be of particular interest to those<br />

involved in:<br />

• recruitment <strong>and</strong> retention<br />

• resourcing<br />

• engagement<br />

• talent management<br />

• workforce planning.<br />

FREE Entry<br />

2010 2010<br />

Your conference badge gives you free entry to the <strong>CIPD</strong><br />

<strong>Recruitment</strong> Exhibition running alongside the conference.<br />

The exhibition is a great opportunity to discover new<br />

products <strong>and</strong> services <strong>and</strong> to find solutions to your<br />

recruitment challenges.<br />

visit www.cipd.co.uk/recex<br />

Venue: Olympia Two, Hammersmith Road, London W14 8UX<br />

Questions Contact our customer service team on 020 8612 6248


<strong>CIPD</strong> <strong>Recruitment</strong> <strong>Conference</strong> 16 June 2010<br />

Chaired by: Robert Peasnell, Director, <strong>Resourcing</strong>, Tribal<br />

09:30 Research, Trends <strong>and</strong> Predictions<br />

Underst<strong>and</strong>ing industry movements <strong>and</strong> trends helps HR practitioners to make educated decisions about their recruitment strategies. Hear some of<br />

the most up to date research on the recruitment market. This session will look at:<br />

• underst<strong>and</strong>ing the current state of the recruitment industry<br />

• investigating the implications of the latest research into recruitment<br />

• gaining practical insights into the future of recruitment, <strong>and</strong> determining the best ways to prepare for the long-term.<br />

Speaker: Julian Acquari, Managing Director, Monster UK & Irel<strong>and</strong><br />

09:50 Update on <strong>Recruitment</strong> Law<br />

An uncertain future means that recruitment practices are becoming more reactive, with organisations looking for innovative ways of reducing<br />

labour costs whilst still maintaining a competitive workforce. This session will provide an update on all areas of recruitment law, with specific<br />

emphasis on:<br />

• incoming legislation for temporary workers <strong>and</strong> agency staff<br />

• discrimination rulings<br />

• use of social media in recruitment.<br />

Speaker: Eugene Wojciechowski, Partner, Shoosmiths<br />

10:30 Coffee <strong>and</strong> Exhibition<br />

11:00 Improvements <strong>and</strong> Efficiencies in Online <strong>Recruitment</strong><br />

The events of the last few years have accelerated the adoption of online recruitment methods. Hear how two organisations have responded to the<br />

need to cut costs, the scarcity of talent in the market <strong>and</strong> the increase in applications to drive efficiency <strong>and</strong> improve online techniques by:<br />

• creating joint online offerings to improve efficiency <strong>and</strong> reduce costs<br />

• using innovative search techniques to pinpoint talent <strong>and</strong> target recruitment.<br />

Speakers: Douglas Shirlaw, Service Delivery Manager, myjobscotl<strong>and</strong>, COSLA<br />

Paul Dowie, Director, Shared Services, Improvement Service<br />

Vanessa Soames, Marketing Manager, <strong>Recruitment</strong> Marketing, KPMG<br />

12:00 Lunch <strong>and</strong> Networking<br />

13:00 Recruiting the Right People: skills vs behaviour<br />

Now more than ever, the need to find the right fit for your organisation is a strategic priority. But what type of people do you need Are you a<br />

heavily skills-based organisation or are you more reliant on your people <strong>and</strong> their behaviour Where should your organisation put the emphasis to<br />

ensure success<br />

• how do you determine what the ideal c<strong>and</strong>idate looks like<br />

• what are the implications of recruiting for skills as opposed to behaviour<br />

• to what extent can behaviour be modified <strong>and</strong> skills acquired<br />

Speakers: Deborah Cox, Director, Hallidays Ethical <strong>Resourcing</strong> Ltd<br />

John McGurk, Adviser, Learning <strong>and</strong> <strong>Talent</strong> – HR Capability, <strong>CIPD</strong><br />

14:00 Coffee <strong>and</strong> Networking<br />

14:20 Sustaining your Employer Br<strong>and</strong> to Capitalise on Future Growth<br />

With the recruitment market remaining sluggish now is the ideal opportunity for organisations to revisit their br<strong>and</strong> <strong>and</strong> build awareness in the<br />

market. Putting in the ground work now will help you to take full advantage when the market recovers: This case study will help you to:<br />

• maintain visibility <strong>and</strong> consistency in the recruitment market<br />

• re-establish your values to build your br<strong>and</strong><br />

• become a future employer of choice.<br />

Speaker: Stephen Kelly, Chief People Officer, Logica<br />

15:00 <strong>Recruitment</strong> Tactics That Work<br />

With the increased use of online recruitment, social networking <strong>and</strong> other techniques, there are so many recruitment avenues to explore.<br />

However, with limited budgets <strong>and</strong> small margins for error, ensuring you attract the right people is vital for organisational success. Hear how two<br />

organisations have implemented innovative recruitment techniques that have reaped rewards by:<br />

• creating an inspired <strong>and</strong> cost-effective approach to recruitment<br />

• underst<strong>and</strong>ing what works <strong>and</strong> what doesn’t when recruiting<br />

• successful recruitment techniques for getting the people you want.<br />

Speakers: Daniel Hayward, UK <strong>Recruitment</strong> & HR Technology Manager, KFC UK & Irel<strong>and</strong><br />

Mark Sowden, Head of HR Shared Services, Heart of Engl<strong>and</strong> NHS Foundation Trust<br />

16:00 Close of conference<br />

Questions Contact our customer service team on 020 8612 6248


<strong>CIPD</strong> <strong>Resourcing</strong> <strong>and</strong> <strong>Talent</strong> <strong>Management</strong> <strong>Conference</strong> 17 June 2010<br />

Chaired by: Robert Peasnell, Director, <strong>Resourcing</strong>, Tribal<br />

09:30 Employee Attitudes: examining changing employee perspectives<br />

Underst<strong>and</strong>ing how your employees are reacting to the current uncertainty is vital if you are hoping to retain the talent needed to drive<br />

organisational performance. This session examines the findings from the latest <strong>CIPD</strong> Employee Outlook Survey, giving you insight into:<br />

•2 what employees currently think <strong>and</strong> feel about their managers <strong>and</strong> their organisations as a whole<br />

•2 the long term effects of the recession on employee morale <strong>and</strong> loyalty<br />

•2 the key focus points for employers to help rebuild employee engagement <strong>and</strong> drive future performance.<br />

Speaker: Claire McCartney, <strong>Resourcing</strong> & <strong>Talent</strong> Planning Adviser, <strong>CIPD</strong><br />

09:50 Tackling Negative Retention<br />

Actively disengaged employees are an increasingly recognised threat to organisational performance. These corporate prisoners can cause great<br />

harm, <strong>and</strong> it is crucial that they are identified <strong>and</strong> managed appropriately. This session will tackle the following issues:<br />

• what are corporate prisoners <strong>and</strong> how are they identified<br />

• what is their effect on the organisation<br />

• what steps should be taken to counter the negative impact on organisational performance<br />

Speaker: Ian Gooden, Director of People Solutions, Chiumento<br />

10:30 Coffee <strong>and</strong> Exhibition<br />

11:00 Rebuilding Employee Engagement<br />

Faced with job cuts, salary freezes <strong>and</strong> suspended bonuses, more <strong>and</strong> more employees are at risk of becoming disengaged. It is therefore vital that<br />

organisations take active steps to re-engage, re-energise <strong>and</strong> ultimately retain their people. This session will provide practical ways to:<br />

• counteract the negative effect of external factors on employee morale, before it’s too late<br />

• change the way you interact <strong>and</strong> communicate with your people to inspire organisational commitment<br />

• motivate your people in new <strong>and</strong> exciting ways in order to improve business performance.<br />

Speakers: Peter Marsh, Head of Organisational Development, Napp Pharmaceuticals<br />

David Harris, Head of HR operations, Merseyside Police<br />

12:00 Lunch <strong>and</strong> Networking<br />

13:00 Strategic Workforce Planning<br />

Workforce planning is an area of growing importance for all HR professionals. Ensuring you have the right capability at the right time is essential<br />

for achieving your organisation’s long term objectives. In this session hear how two organisations have developed their own approach to workforce<br />

planning <strong>and</strong> gain insight into:<br />

• performing workforce assessments to identify the gaps between future requirements <strong>and</strong> your current workforce<br />

• underst<strong>and</strong>ing your organisation’s strategy to ensure you can deliver the capability your organisation needs, when it needs it<br />

• scenario planning to determine the possible outcomes of both internal <strong>and</strong> external influences.<br />

Speakers: Samantha Rich, Head of Group Attraction & <strong>Talent</strong>, AXA UK<br />

David John Cox, Royal Navy Strategic Workforce Planner, Royal Navy<br />

Iain Upton, Royal Navy Strategic Workforce Planner, Royal Navy<br />

14:00 Coffee <strong>and</strong> Networking<br />

14:20 Maximising <strong>Talent</strong>, Enhancing Performance<br />

<strong>Talent</strong> management has become an integral part of workforce planning as a way to ensure business critical needs are met now <strong>and</strong> in the future. In order<br />

to create sustainable organisational performance, it is vital that the talent strategy is well-defined <strong>and</strong> correctly executed. These case studies will focus on:<br />

• ensuring you have a clear strategy for defining, developing <strong>and</strong> driving your talent<br />

• getting the right processes in place to keep your talent motivated <strong>and</strong> stimulated<br />

• growing the right people to step into key roles in line with organisational requirements.<br />

Speakers: Jo Taylor, Head of Learning <strong>and</strong> 4 <strong>Talent</strong>, Channel 4<br />

Claire Wilson, Deputy Director, <strong>Talent</strong> Development & <strong>Resourcing</strong>, Department for Work & Pensions<br />

15:15 Succession Planning <strong>and</strong> Career Development<br />

Losing talented members of staff will happen <strong>and</strong>, when it does, it can really impact on organisational performance. Well designed succession<br />

plans, supported by development programmes can be an effective way of countering the loss of key employees.<br />

• how do you spot potential – both key positions <strong>and</strong> rising stars<br />

• how can you increase competency <strong>and</strong> target L&D practices to prepare your next wave of leaders<br />

• how do you align career aspirations with business strategy to build motivation <strong>and</strong> engagement<br />

Speaker: Sean Wheeler, Group Director, People & Development, Malmaison & Hotel du Vin Group<br />

16:00 Close of conference<br />

Book using the form attached or online at www.cipd.co.uk/rrtm


<strong>CIPD</strong> <strong>Recruitment</strong>, <strong>Resourcing</strong> <strong>and</strong> <strong>Talent</strong> <strong>Management</strong> <strong>Conference</strong><br />

Option one: Book your place online at www.cipd.co.uk/rrtm<br />

Please quote:<br />

R10 #<br />

Option two: Fill out the booking form below<br />

Please tick the event you wish to attend:<br />

The conference runs over two days <strong>and</strong> you can choose to attend one or both days.<br />

<strong>Recruitment</strong> <strong>Conference</strong><br />

(Wednesday 16 June 2010) <strong>CIPD</strong> member £550.00 + £96.25 VAT = £646.25 Non-member £600.00 + £105.00 VAT = £705.00<br />

<strong>Resourcing</strong> <strong>and</strong> <strong>Talent</strong> <strong>Management</strong> <strong>Conference</strong><br />

(Thursday 17 June 2010) <strong>CIPD</strong> member £550.00 + £96.25 VAT = £646.25 Non-member £600.00 + £105.00 VAT = £705.00<br />

Both days<br />

(Wednesday 16 June 2010 <strong>and</strong> Thursday 17 June 2010) <strong>CIPD</strong> member £1,050.00 + £183.75 VAT = £1233.75 Non-member £1,150.00 + £201.25 VAT = £1351.25<br />

Booking Form BLOCK LETTERS PLEASE Photocopies of this form are acceptable<br />

Participant’s details<br />

Title Mr/Mrs/Ms/Miss<br />

Surname<br />

First name<br />

Name for badge<br />

Job title<br />

<strong>CIPD</strong> membership no.<br />

(Membership number quoted must be that of above named.<br />

Non-members are welcome on events.)<br />

Organisation<br />

Organisation address<br />

Payment details<br />

Cheque enclosed (payable to <strong>CIPD</strong> Enterprises Limited)<br />

Please invoice my organisation<br />

For the attention of<br />

Purchase order number<br />

Invoice address (if different to Organisation address)<br />

Please debit my credit/debit card:<br />

I AGREE TO ABIDE BY THE BOOKING TERMS<br />

AND CONDITIONS BELOW<br />

Signature<br />

Print name<br />

Job title<br />

Date<br />

Country<br />

Postcode<br />

Work tel<br />

Fax<br />

Mobile<br />

Email<br />

NB. Please write your email address clearly as we will<br />

be sending your joining instructions electronically.<br />

Special needs<br />

Please tell us about any special needs or dietary requirements that<br />

you may have <strong>and</strong> we will contact you as soon as possible to discuss.<br />

Card no:<br />

Security code (CV2)<br />

Valid from: / Expiry: /<br />

Switch/Maestro Issue no:<br />

Name on card:<br />

Signature:<br />

(last 3 digits on back<br />

of card or 4 on front<br />

of AMEX)<br />

Payment must be received before the start of the conference.<br />

If the card billing address is different from the correspondence<br />

address then please notify us on a separate sheet of paper.<br />

A VAT invoice/receipt will be returned to you which you can use as<br />

your tax invoice.<br />

Please detach this form <strong>and</strong><br />

send/fax to:<br />

Events Registrar<br />

<strong>CIPD</strong> Enterprises Limited<br />

151 The Broadway<br />

London SW19 1JQ<br />

Fax: 020 8612 6231<br />

Email: eventsregistrar@cipd.co.uk<br />

Enquiry Hotline: 020 8612 6248<br />

<strong>Conference</strong> venue: Olympia Two, Hammersmith Road, London W14 8UX<br />

Booking Terms <strong>and</strong> Conditions<br />

This booking form constitutes a legally binding contract <strong>and</strong> our terms <strong>and</strong> conditions take precedence over those of any other organisation in every case.<br />

• All payment must be in pounds sterling<br />

• Payment for the conference must be received within 30 days of invoice or before the<br />

start of the event, whichever is sooner.<br />

• All bookings from international delegates must be accompanied by payment. We will<br />

not be able to guarantee you a place unless payment has been made.<br />

• Cancellations must be received in writing (letter or email) <strong>and</strong> will be acknowledged in writing<br />

• Cancellations received 40-20 days before the start of the event, regardless of date<br />

booked, will incur a 25% administration charge.<br />

• Cancellations received 19-0 days before the start of the event, regardless of date<br />

booked, will incur a 100% cancellation charge.<br />

• One change to your booking arrangements can be made without charge (substitutions <strong>and</strong><br />

seminar changes). Otherwise, an administration charge of £40.00 will be charged.<br />

Disclaimers<br />

• Whilst the programme is correct at time of going to press, the <strong>CIPD</strong> reserves the right to<br />

change details of the event without notice. Alterations may occasionally be necessary<br />

due to circumstances beyond our control.<br />

• Where circumstances force the <strong>CIPD</strong> to cancel a conference, the liability of the <strong>CIPD</strong><br />

shall be limited to a refund of any fees paid for that particular conference. The <strong>CIPD</strong> is<br />

not liable for any consequential loss.<br />

• Views expressed by speakers are their own. <strong>CIPD</strong> Enterprises Limited disclaim any liability<br />

for advice given, or views expressed, by any speaker at the event or in any<br />

documentation provided to delegates.<br />

• Please note that for promotional purposes, there may be a professional photographer<br />

<strong>and</strong> video production taking place during the event.<br />

For your security <strong>and</strong> peace of mind, <strong>CIPD</strong> <strong>and</strong> its subsidiary will not supply your details to any organisation for marketing purposes. By submitting this order you confirm<br />

that you agree to the use of your information as set out in our privacy policy (visit www.cipd.co.uk/absite/privacy or call 020 8612 6208) <strong>and</strong> agree to our website terms<br />

<strong>and</strong> conditions of use (visit www.cipd.co.uk/absite/t<strong>and</strong>c or call 020 8612 6208).<br />

Issued by <strong>CIPD</strong> Enterprises Limited which is wholly owned by the Chartered Institute of Personnel <strong>and</strong> Development.<br />

Registered Office as above. Registered in Engl<strong>and</strong> No 2921009. VAT Reg No 756 2027 37<br />

© <strong>CIPD</strong> Enterprises Limited 2010<br />

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