2009/10 ANNUAL REPORT - Canadian Mental Health Association

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UPWARD Programs and Services Early Intervention This program provides early identification, assessment and treatment for individuals aged 14 to 35 exhibiting symptoms of psychosis for less than two years. The goal of the program is to avoid or minimize the consequences associated with untreated psychosis. The focus is on minimizing the disruption to lives and to assist young people in maintaining or returning to educational, vocational and social activities. Support and education is provided to both the individuals who experience psychosis and for their families. Under the clinical direction of Dr. Tamison Doey, the Early Intervention Program receives referrals from Psychiatrists, Family Physicians, hospitals, family, community agencies and mental health professionals. 2007 – 57 served; 2008 – 61 served; 2009 – 63 served Diversion and Court Support Justice Support Services helps individuals who are involved in or at risk of involvement in the criminal justice system. Court support workers provide support to individuals with mental illness involved in the court system and link them to other mental health services/treatment as needed to ensure that people with a mental illness who are involved with the criminal justice system receive appropriate and timely support and treatment. Referrals come from a variety of sources including lawyers, doctors, hospitals, family members, police, other community agencies and self-referrals. On October 8, 2009 the Justice Team hosted a one day workshop titled “Navigating the Criminal Justice System” at the Caboto Club sponsored by the Law Foundation of Ontario. Approximately 70% of the 200 guests in attendance were from various community agencies and the remaining 30% were from the general public including clients and their families. The day included the unveiling of a resource booklet containing information about 672 Court and those issues that people appearing in court may be facing. 2007 – 54 served; 2008 – 126 served; 2009 – 378 served Crisis Safe Bed The “Safe Bed” program provides 24 hour, 7 days per week, short-term support and access to a safe place for stabilization and linkage to mental health supports. 2007 – 15 served; 2008 – 17 served; 2009 – 16 served 8 Transition House Transition House is a time limited residential service that provides 24 – hour staff supports for individuals with severe and persistent mental illness. Provides housing for clients who need a short residential stay for support during medication review/changes or for stabilization purposes. Individuals are assisted with linkages to mental health and community services and transition to independent community based housing 2007 – 14 served; 2008 – 11 served; 2009 – 13 served Dual Diagnosis This program provides services to individuals over 16 years of age, who have a pre-existing developmental disability, and mental illness. The CSW works with the client/family to determine goals and link to resources. Referrals to the program come from Windsor Regional Hospital 2008 – 18 served; 2009 – 28 clients served Intensive Case Management Promotes independence and improved quality of life with the primary focus on people with a serious mental illness through the coordination of appropriate services and the provision of on going support as needed. Case managers work with clients to develop personal recovery goals and provide linkages to resources such as supportive counseling, crisis planning medication support, skill development and advocacy. 2007 – 1,419 served; 2008 31 FTE – 1,419 served; 2009 25 FTE – 1,314 served Concurrent Disorder Program Provides ongoing support to individuals who are experiencing addiction and mental health issues. The program currently offers individual and group support and case management services. The STAGES group, (Sobriety Through Accessing Group Education and Support) provides an ongoing maintenance and peer support for individuals who have already received treatment for addictions. This integrated service is offered to clients registered in CMHA services and non-registered clients who may have received treatment elsewhere in the community. 2008 4 FTE – 120 served 2009 4 FTE and 1 .5 position – FTE 4.5 1. Dr. Andrew Taylor, Patrick Taylor and Nancy Jammu-Taylor pose at the CMHA Food Drive kick-off. Patrick asked friends and family to bring donated canned goods in lieu of gifts to his birthday party. 2. CMHA Mental Health Promoter Jill Cadarette (right) talks to Houida Kassem at the taping of Mental Health for Life – a tv show produced by CMHA-WECB. 3. CMHA staff Anna Lafreniere and Julie Lauzon.
Outreach Services 100 Advocacy Services This program helps people with a problem and a mental illness, solve or access appropriate services in the community and provides education and support to family members. 2 FTE 2007 – 102 served: 2008 – 146 served; 2009 – 317 served 350 300 250 200 150 100 50 0 80 60 40 20 0 2007 2008 2009 Clients Served in 2007 Clients Served in 2008 Clients Served in 2009 Community Outreach Community Outreach provides support and linkage to community mental health services. This service works closely with emergency shelters and hostels in the community and provides outreach to homeless and others that may require services but are socially isolated. 1 FTE 2007 – 32 served; 2008 – 44 served; 2009 – 87 served 2007 2008 2009 Clients Served in 2007 Clients Served in 2008 Clients Served in 2009 Community Treatment Orders The Community Treatment Order (CTO) program provides community support services to individuals to assist them to maintain wellness in the community as an alternative to hospitalization. It is a formal agreement between the individual, the psychiatrist and 6000 community 5000 support providers i.e. CMHA Clients Served Community 4000 Support Worker, in Injection 2007 Clinic, 3000 Clients Served Substitute Decision Maker, etc. The CTO 2000 in 2008 plan 1000identifies what the person Clients Served and their in 2009 0 supports 2007 must 2008do 2009to help then stay well and out of hospital. This includes intensive case management supports. 2 FTE 2007 – 40 served; 2008 – 46 served; 2009 – 42 served 46 44 42 40 38 36 2007 2008 2009 Clients Served in 2007 Clients Served in 2008 Clients Served in 2009 Hospital Outreach This program provides support and linkage to community mental health services for individuals with a mental illness who are in the hospital. Discharge planning and community outreach are key aspects of the program. 2007 – 39 served; 2, 0.8 FTE 2009 – 1616 served 2000 1500 1000 500 0 2009 Clients Served in 2009 Information and Referral Information and referral services provide mental health information and referrals for anyone looking for mental health related services in Windsor-Essex County. Individuals unsure which mental health service will meet their needs, or even what services are available in Windsor-Essex can make one call and speak with an Information and Referral Community Support Worker. Calls to Information and Referral have decreased from the previous year from 4,157 calls to 3382 2 FTE 2007 – 4,250 served; 2008 – 5,835 served; 2009 – 3981 served 6000 5000 4000 3000 2000 1000 0 2007 2008 2009 5000 4000 3000 2000 1000 0 2007 2008 2009 Clients Served in 2007 Clients Served in 2008 Clients Served in 2009 Request for Information Answered at I&R Urgent Response The Urgent Response program provides timely short-term consultation/assessment and assistance for older adults living in long-term care homes who have a serious mental illness and/or a behaviour concern. The program helps individuals avoid unnecessary hospital stays and assists long-term care staff by providing crisis prevention/intervention, and training to staff and caregivers. 1 FTE 2007 – 55 served; 2008 – 56 served; 2009 – 39 served 60 50 40 30 20 10 0 2007 2008 2009 Mental Health Program for Older Adults (MHPOA) This is a new program that started in April 2009. The key parties of this program are: CMHA-WECB and Windsor Regional Hospital. The worker provides intensive case management to older adults referred by WRH and acts as a liaison to other CMHA case management services. The objectives of the program are: • to improve the mental health of older adults in the community • to maintain older adults in their homes by providing supports to caregivers and securing available community resources and 5000 • to identify and meet the unique needs of 4000 older adults in the community by means 3000 of counselling and support services. 2000 0.8 FTE 2009 – 20 served 1000 20 0 2007 2008 2009 15 10 5 0 2009 Clients Served in 2007 Clients Served in 2008 Clients Served in 2009 Request for Information Answered at I&R Case Management for Cases Open in CMHA and MHPOA Community Support Service Coordinator (CSSC) A new position as of Feb 22 2010 The Community Support Service Coordinator works in partnership with other HDGH mental health professionals and liaises with HDGH and CMHA Community Support Workers re mutually shared clients. The role of the Community Support Service 9
Page 1 and 2: 2009/10 ANNUAL REPORT CANADIAN MENT
Page 3 and 4: TABLE OF CONTENTS CMHA-WECB Mission
Page 5 and 6: CMHA-WECB Mission and Vision Vision
Page 7 and 8: Growth and progress The exponential
Page 9 and 10: CMHA’s bereavement program. The D
Page 11: Accreditation Human Resources CMHA-
Page 15 and 16: Employment Support Services Employm
Page 17 and 18: Volunteer Services With more volunt
Page 19 and 20: City Centre Health Care 2008 2009 1

2009/10 ANNUAL REPORT - Canadian Mental Health Association

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