SIM Replacement Form - Vodafone
SIM Replacement Form - Vodafone
SIM Replacement Form - Vodafone
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<strong>SIM</strong> <strong>Replacement</strong> <strong>Form</strong><br />
To be filled by customer:<br />
Customer name ______________________________________________________________________<br />
<strong>Vodafone</strong> Number ___________________________________________________________________<br />
OLD <strong>SIM</strong> CARD Number ________________________________________________________________<br />
Subscriber<br />
Photograph<br />
Relationship Number __________________________________________________________________<br />
Alternate Contact Number ______________________________________________________________<br />
Postpaid<br />
Prepaid<br />
Reason for replacement of services:<br />
Damaged Faulty Upgrade Lost<br />
When was <strong>SIM</strong> lost _________________________________________________________________________________________<br />
Documents given:<br />
Self attested Photo Id Proof<br />
Self attested Address Proof<br />
I have NOT given the old <strong>SIM</strong> card<br />
I have given the old <strong>SIM</strong> card.<br />
Paste Old<br />
<strong>SIM</strong> Card<br />
I have received new <strong>SIM</strong> card number_________________________________________________________________________<br />
Customer’s Signature________________________________________________________________________________________<br />
Name____________________________________________________________________________________________________<br />
Date_____________________________________________________________________________________________________<br />
NEW <strong>SIM</strong> CARD Number _____________________________________________________________________________________<br />
<strong>SIM</strong> replacement cost (Rs.99)<br />
Charge to Bill Cash/Credit Card Complimentary reason:______________________________<br />
Verified by:<br />
Commercial Officer’s signature________________________________________________________________<br />
Stamp by<br />
Commercial<br />
Officer / VMS<br />
Commercial Officer’s name____________________________________________________________________________________<br />
Store Executive’s signature ____________________________________________________________________________________<br />
Store Executive’s name_______________________________________________________________________________________<br />
SR number (Reactivation, if any)________________<br />
SR number (<strong>Replacement</strong>)_______________<br />
<strong>Vodafone</strong> India Limited
CHECKLIST FOR USE AT VODAFONE STORE / MOBILE STORE / METRO STORE / MINISTORE<br />
Checks by Exec. Comml. Officer<br />
Nature of Original Id proof shown: ___________________________________________<br />
Passport Pan card Driving License Voter Id card<br />
Original Address proof shown: ______________________________________________<br />
Photograph pasted (Optional)<br />
Self attested Photocopy taken having Original signature (ORIGINAL Proof SEEN & VERIFIED)<br />
OLD <strong>SIM</strong> card status<br />
Activated Suspended Suspension Date: ________________<br />
Over dues cleared<br />
In case Suspended or Outgoing/Incoming barred (CRM overdue)<br />
outstanding to be cleared<br />
Authorisation Letter with Subscriber & Visitor Signature taken<br />
Ownership Transferred in last 6 months: Yes<br />
or No<br />
Billing address Transferred in last 6 months: Yes<br />
or No<br />
In-roamer: Yes<br />
or No<br />
Premium number: Yes<br />
or No<br />
Verified by:<br />
Commercial Officer/TL/TC/Floor Supervisor’s signature______________________________________________________________<br />
Date_____________________________________________________________________________________________________<br />
Commercial /TL/TC/Floor Supervisor’s name______________________________________________________________________<br />
Checks:<br />
Customer handed over old <strong>SIM</strong> card no.<br />
Broken in two pieces and pasted it.<br />
Customer DID NOT hand over the old <strong>SIM</strong> card.<br />
New <strong>SIM</strong> card number received<br />
TAT given<br />
Time of issuing NEW <strong>SIM</strong> CARD<br />
hours<br />
hours<br />
Verified by:<br />
Store Executive’s signature ___________________________________________________________________________________<br />
Date ____________________________________________________________________________________________________<br />
Store Executive’s name ______________________________________________________________________________________
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