AMS Annual Report 2009 - 2010 Content (PDF)

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RED CROSS AIR MERCY SERVICE Contents Purpose: Profile, Vision, Mission, Core Values The South African Red Cross Society Creed Introduction from the Chairman: Board of Trustees Message from the Chief Executive Officer Corporate Governance Message from the Chief Operating Officer Role and Services Fleet Employees National Operations Overview 3 4 5 6 8 9 10 12 14 19 Regional Reviews: contents a) Western Cape: Cape Town & Oudtshoorn Satellite Base b) KwaZulu-Natal & Mpumalanga: Durban, Richards Bay Satellite & Nelspruit Base c) Northern Cape, Free State, Limpopo: Kimberley, Bloemfontein, Polokwane Base National Operations Centre Quality Management and Technical Support Safety Training Chief Flight Instructors / Chief Pilots (Rotor Wing & Fixed Wing) Aircraft Maintenance Human Resources Service Development Tribute to Volunteers and Make a difference & donate In Appreciation Audited Financial Statements Corporate Sponsor: AgustaWestland 20 22 26 30 30 32 34 35 36 37 39 41 43 44 65 2 2009-2010 ANNUAL REPORT
RED CROSS AIR MERCY SERVICE Profile In a land characterised by vast distances, the AMS has become a vital conduit for delivery of emergency and critical healthcare services to rural and urban areas. Our commitment to saving lives and changing lives knows no boundaries. Established in 1966 by the SA Red Cross Society and formed into an Independent Trust in 1994. The SA Red Cross Air Mercy Service (AMS) is a non-profit organisation with bases in the Western Cape (Cape Town & Oudtshoorn), Northern Cape (Kimberley), KwaZulu-Natal (Durban & Richards Bay), Mpumalanga (Nelspruit), Limpopo (Polokwane) and the Free State (Bloemfontein) that provide an air ambulance network, outreach and emergency rescue service to metropolitan areas and remote rural communities. With the expansion of AMS, we will soon be opening a base in the Gauteng Province. It is the mission of the AMS to contribute to the improvement in the quality of life of all communities, facilitate access to equitable and effective healthcare and the provision of aero-medical and other associated humanitarian services. The AMS plays a vital role in providing not only but also a taking critically needed healthcare to impoverished communities. The AMS will provide help whenever and wherever it is needed. Vision purpose To be the most professional and effective aeromedical rescue, healthcare support and relief network to all communities in need. Mission In accordance with the principles & objectives of the International Red Cross and Red Crescent Movement, and in support of the National Health Systems to: life of all communities healthcare humanitarian services. Core Values Our values are based on humanitarian principles. This is achieved by: 2009-2010 ANNUAL REPORT 3
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