Material Handling Equipment Material Handling Equipment - SCLG

Callidus Maritime Evening
Callidus hosts ‘Maritime Evening’ in Dubai
Callidus Corporate and Maritime
Consulting (CCMC), a unique corporate
and maritime consulting firm, recently
held a Maritime Evening on the Rooftop
of Dubai’s Flora Creek Hotel centred on the
theme: Revelation through Interaction. The
insights, experience and expertise gained
by CCMC professionals & legal eagles in
resolving highly complicated maritime
issues were imparted to the well-attended,
by-invitation only event that drew an
audience of around 100 professionals from
the corporate and maritime community.
The event was endorsed by the SCLG.
The attendees were welcomed by
Advocate Bechu Kurian Thomas, a
prominent litigation counsel who served as
the moderator of the two sessions. Session
1 dwelt on the subject of ‘Freight Claims
Management & Cargo Claim Handling
Procedures’ and was addressed by veteran
attorney T. M. Sebastian, who possesses
a wealth of knowledge and experience
spanning over 38 years in this area of
expertise. Session 2 focused on ‘Shipping
Documents & Relevance of Contract’ and
was presided over by Joy Thattil Ittoop,
eminent lawyer with specialization on
International Maritime Law from the
University of Southampton in the UK.
The seven-step cargo claims
handling process is as follows:
1. Notify your insurance
underwriter.
2. Contact the carrier’s
Customer Service
Department
3. Engage a surveyor
if necessary
4. Mitigate cargo loss
5. Collect all relevant
documents
6. Submit a quantified claim
7. Protect against time bar
Session 1 covered the following
subjects--· Seven important steps the
cargo owners should take in the event of
claims; How freight companies handle
cargo claims; Claims handling: The eleven
documents required; Reefer claims
handling procedures; What is subrogation;
Time limits for filing claims with carrier and
Sample notice of claim against carrier.
Attorney Sebastian opined that today’s
domestic and international freight market
as well as the domestic and international
trading market is more competitive than
ever before. Decreasing freight rates
and increasing expenses are making it
more and more difficult to find and retain
business in the freight industry. For freight
companies to survive and flourish in the
modern environment, they must be able
to differentiate themselves from their
competition on the basis of high quality
service.
He emphasized that ‘Improving Risk
Management’ and adequate claims
handling is a low cost and highly effective
way of adding value for customers and
putting the company one step ahead of the
competition. Sebastian stressed that freight
and trading companies should endeavour
to ensure that they have effective measures
to reduce cargo damage, and if any
damage does occur, that they handle them
effectively and rapidly so that they are not
left with dissatisfied customers.
Session 2 chaired by Joy Thattil Ittoop
covered the subject of Shipping Documents
& Relevance of contract. Ancillary topics
included: What is a Shipping Contract
Essential points to be noted while handling
the shipping, documents and how to
vet shipping documents and shipping
contracts.
The 11 documents required from
claimants include the following:
1. Claim statement showing the
amount of the claim and type
of alleged damage
2. Shippers commercial invoice
and packing list
3. Delivery receipt and
devanning tally with reefer
container seal number
4. Survey report(s) from the
surveyor(s) representing
cargo interests and/or marine
cargo underwriters
5. Salvage receipt if the cargo
was sold for salvage or
auctioned away
6. Destruction certificate if the
cargo was not sold for salvage
7. Consumption entry if claim
includes duty (paid customs
entry form)
8. Reconditioning or repair
invoices, if applicable
9. Copy of the ocean bill of
lading
10. Subrogation receipt if the
cargo insurers filed the claim
(the receipt should be
properly dated and
identifying the insurer).
11. Equipment Interchange
Receipts (EIR) showing dates
and times, the fresh air and
temperature settings and
the condition of the
refrigerated container at the
time of delivery to the load
port (EIR fill in) and pick up
from the discharge port
(EIR full out).
38 February 2013