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Contents251212 | Green LogisticsThe greening of SC&L oper<strong>at</strong>ions2805 | From theEditor’s Desk08 | COVER STORY<strong>Maximus</strong> <strong>Air</strong>15 | Lean LogisticsEssentialsLean Logistics Essentials—The Wh<strong>at</strong>, Why & How1717 | M<strong>at</strong>erial HandlingSolutionsOrbiter improves performancein the dock area19 | Free Zone FocusFujairah Free Zone Authorityon the forefront of growth22 | DHL groundbreaking ceremony
ExclusiveCover Story: <strong>Maximus</strong> <strong>Air</strong>A: The credo <strong>at</strong> <strong>Maximus</strong> <strong>Air</strong> fromour very inception has and will be toprovide increased levels of humanitarianrelief by maximizing the efficiency oflogistical resources in the air and on theground. The mission is to establish anintern<strong>at</strong>ional logistical network th<strong>at</strong>is renowned for its lucidity and th<strong>at</strong>is economically sustainable to deliverhumanitarian relief aid <strong>at</strong> cost andaccording to best practices.‘Care by <strong>Air</strong>’ is founded on the pillars ofintegrity, compassion and transparency,respect, efficiency, teamwork andexcellence and we intend to fully adhereto these principles we espouse.Q: <strong>Maximus</strong> <strong>Air</strong> is also a participant<strong>at</strong> the 2013 Dubai Intern<strong>at</strong>ionalHumanitarian Aid & DevelopmentConference & Exhibition (DIHAD). Whyare you particip<strong>at</strong>ing in this event andwh<strong>at</strong> do you hope to get out of yourinvolvement?A: ‘Care by <strong>Air</strong>’ has gained tremendousmomentum, and people understand theconcept of doing good for others, whilstoper<strong>at</strong>ing businesses. We need forumsand pl<strong>at</strong>forms like DIHAD to continuespreading the message. There is no limitto the goodness th<strong>at</strong> ‘Care by <strong>Air</strong>’ can doto society and to hapless victims of war,n<strong>at</strong>ural calamities or troubled politicalsitu<strong>at</strong>ions.Q: You have made benevolence yourpersonal credo and a corpor<strong>at</strong>e objective.How and why?A: It’s very s<strong>at</strong>isfying to be able to oper<strong>at</strong>ea business and serve others particularlythose marginalized and desper<strong>at</strong>elyneeding help. Often not doing anything inthis arena results in opportunities lost, butI believe th<strong>at</strong> doing wh<strong>at</strong> Care by <strong>Air</strong> doesbest are the synergies and the hallmarks ofgood business oper<strong>at</strong>ions. It also providespurpose, happiness and fulfillment in life.Q: As the head of the largest all-cargoairline in the UAE and among the biggest inthe wider Middle East, wh<strong>at</strong> is your messageto the industry in the region?A: The Cargo industry is struggling, the lasttwo years have witnessed troubled times,and unless the industry collectively agreesto step up and take action, there are boundto be further losses. This is the time forinnov<strong>at</strong>ion and it is imper<strong>at</strong>ive we act nowand we cannot afford to wait any longer.There also needs to be genuinelegalis<strong>at</strong>ion th<strong>at</strong> guarantees a levelplaying field in the industry. As a whole,the industry needs to recognise th<strong>at</strong>there needs to be a role for a better life forothers, so let us embrace wh<strong>at</strong> we do andbe proud of our endeavours.April 201311
Green LogisticsThe greening of SC&L oper<strong>at</strong>ionsThe adjective ‘green’, now the new business buzzword in commercial nomencl<strong>at</strong>ure, has practically invadedevery industry sector including our very own. Green Logistics in now the new mantra, the new kid on theblock, synonymous with green initi<strong>at</strong>ives th<strong>at</strong> are becoming increasingly important and imper<strong>at</strong>ive to SC&Loper<strong>at</strong>ors globally.This implies addressing several areas of concern—environmental pollution, CO2 emission reduction aswell as the reduction of energy consumption and the use of altern<strong>at</strong>ive renewable, sustainable sources ofenergy. Apart from the logistics players, many Government and industry bodies are taking a proactive stanceto introduce green incentives. Here in the Middle East, are we setting the scene for green Logistics industry?The LINK asked two distinguished industry practitioners—Stuart Hayman, Vice President, Cargo Oper<strong>at</strong>ions,dn<strong>at</strong>a and Frank Clary, the Kuwait-based Director, Corpor<strong>at</strong>e Social Responsibility, Agility to comment onGreen Logistics policies and to provide solutions to help implement smart and environmentally sound logisticspractices—Editor.Stuart HaymanVice President, Cargo Oper<strong>at</strong>ions, dn<strong>at</strong>aThe LINK: Wh<strong>at</strong> is the level ofawareness and how important is theconcept of ‘Green Logistics’ in dn<strong>at</strong>a’soper<strong>at</strong>ional & CSR agenda?Stuart Hayman: The level of awarenessof the concepts and importance ofenvironmental-rel<strong>at</strong>ed issues is highwithin dn<strong>at</strong>a’s cargo oper<strong>at</strong>ions here inDubai. We recognize we are part of a muchlarger global supply chain and this supplychain (and the transport<strong>at</strong>ion industryin general) is a significant contributor tocarbon emissions.Q: Wh<strong>at</strong> are some of the greeniniti<strong>at</strong>ives taken up by dn<strong>at</strong>a as part ofits CSR?A: The largest green initi<strong>at</strong>ive dn<strong>at</strong>a hasundertaken is a carbon-reduction project<strong>at</strong> our flagship FreightG<strong>at</strong>e-5 terminal inthe Dubai <strong>Air</strong>port Free Zone.The key to this project was a simpleone: replace all lighting systems aroundthe terminal. We switched the old energyhungrymetal halide bulbs (typicallyfound in warehouses and cargo terminals)for more energy-efficient fluorescenttubes with motion sensors.However this was not our only initi<strong>at</strong>ive.In addition, we installed a numberof photovoltaic cells to providesupplementary power for our car-parklighting systems. An innov<strong>at</strong>ive “solartube”was also utilized—directingsunlight from the terminal roof to anenclosed office area, neg<strong>at</strong>ing the needfor artificial lighting during daylighthours. An energy-monitoring system wasimplemented, allowing staff to monitorenergy consumption in different parts ofthe terminal, and react to unnecessaryenergy consumption. Our fleet ofcounter-balance trucks (forklifts) is mostlyb<strong>at</strong>tery powered and we examined therequired speed and power settings aspart of the carbon-reduction project. Wefound we were reduce the oper<strong>at</strong>ing level“dn<strong>at</strong>a’s interest to make adifference in this arena stemsback to 2000—the year wegained ISO 14001 EnvironmentalManagement Standardaccredit<strong>at</strong>ion. Each year ouroper<strong>at</strong>ions undergo an externalaudit against the ISO 14001standard and we have proudlymaintained our accredit<strong>at</strong>ionst<strong>at</strong>us since first earning it. “of forklifts, which prolongs the life of eachb<strong>at</strong>tery charge, which means each b<strong>at</strong>teryis charged fewer times in a 12-monthperiod, achieving further energy savings.We are in the process of replic<strong>at</strong>ingthese initi<strong>at</strong>ives to two other existingcargo terminals.On the lighting front, it is interestingto note how quickly the technologychanges– instead of fluorescent tubes,we will now install LED lighting whichconsumes even less power and has alonger life than the fluorescent tubes.A key principle ISO 14001 accredit<strong>at</strong>ionis continuous improvement. To achievethis we measure a range of environmentalmetrics, including our consumption ofpower, w<strong>at</strong>er, diesel, petrol and paper,12 April 2013
Green Logisticsas well as recycling of paper, plastic andwood. We set monthly and annual targetsfor each of these KPI’s and measure ourperformance against them. Our goal toset improving targets each year.Communic<strong>at</strong>ion to our staff is anotherimportant element.Our people are our key asset and theyhave the most impact on our ability toachieve our environmental objectives.Our staff have a very good understandingof sustainability and its importance—theyorganise and particip<strong>at</strong>e in many greeniniti<strong>at</strong>ives on behalf of themselves andthe company. Some examples includetheir efforts in recycling m<strong>at</strong>erials such aspaper, plastic, wood and aluminium cansas well as regular tree planting days <strong>at</strong> ourvarious cargo terminals and particip<strong>at</strong>ingin Earth Hour each year.Q: Why is sustainability & ‘greener’supply & logistics chain vital for theindustry?A: Sustainability needs to be thoughtof in the economic sense as well as theenvironmental sense because both ofthem are inextricably linked.dn<strong>at</strong>a undertakes “green” initi<strong>at</strong>ives notonly because they benefit the environmentbut also because they make financialsense. Our carbon reduction programsare a perfect example of this approach—they reduce our carbon emissions and ourenergy bills! Since implementing carbonreduction initi<strong>at</strong>ives, our energy bills havebeen reduced by 30-40%; which transl<strong>at</strong>esto real monetary saving for dn<strong>at</strong>a, and aRaw m<strong>at</strong>erialsprocurementProcurementLogisticsForward LogisticsManufacturingreduction in the company’s requirementsfor energy production and consumptionfrom DEWA.ProductLogisticsSupply Chain ManagementRecycling LogisticsRecyclingDistributionConsumptionWaste DisposalStuart Hayman has been in the air cargo logistics industry for 25 years. He wasappointed to his current role of Vice President Cargo Oper<strong>at</strong>ions <strong>at</strong> dn<strong>at</strong>a in March2007. In this role he has responsibility for dn<strong>at</strong>a’s Cargo Terminal oper<strong>at</strong>ions in theDubai <strong>Air</strong>port Free Zone (FreightG<strong>at</strong>es 3, 4 and 5) as well as dn<strong>at</strong>a’s Cargo Terminal(FreightG<strong>at</strong>e-8) and Ramp Oper<strong>at</strong>ions <strong>at</strong> DWC-Al Maktoum Intern<strong>at</strong>ional <strong>Air</strong>portloc<strong>at</strong>ed <strong>at</strong> Dubai World Central. As the sole ground handling agent <strong>at</strong> both of Dubai’sIntern<strong>at</strong>ional <strong>Air</strong>ports, dn<strong>at</strong>a is responsible for all cargo handling and airport andramp handling activities.Prior to joining dn<strong>at</strong>a he enjoyed a 19 year career in the Freight Division of Australia’slargest airline, Qantas <strong>Air</strong>ways. In 2010 Stuart was inducted as a Fellow of theChartered Institute of Logistics and Transport and completed further studies toachieve a Masters of Business Administr<strong>at</strong>ion (MBA) specialising in Logistics andSupply Chain Management through Emir<strong>at</strong>es Avi<strong>at</strong>ion College and CoventryUniversity in the UK.Emir<strong>at</strong>es to support green projectsEmir<strong>at</strong>es <strong>Air</strong>line has set aside $150,000for ‘A Greener Tomorrow’. The initi<strong>at</strong>ive,designed to support environmental orconserv<strong>at</strong>ion projects, is open to anyestablished not-for-profit environmentalor conserv<strong>at</strong>ion organis<strong>at</strong>ion to supporta project with clear environmentaloutcomes, the airline said in a pressrelease.Funds for the initi<strong>at</strong>ive have been raisedthrough internal recycling programmesacross the Emir<strong>at</strong>es Group, with morethan five million kilograms of m<strong>at</strong>erialrecycled a year. Applicants for ‘A GreenerTomorrow’ will be assessed through twostages of review, with submissions to befirst evalu<strong>at</strong>ed by an Emir<strong>at</strong>es committeecomprising senior executives, membersof the environment department and aselection of Emir<strong>at</strong>es staff with a passionfor environmental issues. Submissionsth<strong>at</strong> meet the criteria will then be invitedto present their project proposal ingre<strong>at</strong>er detail to the Emir<strong>at</strong>es committeefor final review.In a st<strong>at</strong>ement Andrew Parker, SeniorVice-President of Public, Industry,Intern<strong>at</strong>ional and Environment Affairscommented: “Reflecting Emir<strong>at</strong>es’ beliefth<strong>at</strong> sustainability is a necessity, not achoice, ‘A Greener Tomorrow’ focuses onsupporting not-for-profit organis<strong>at</strong>ionsto achieve clear environmentaloutcomes. ‘A Greener Tomorrow’ helpsus take the first of many steps in th<strong>at</strong>direction.”April 201313
Free Zone FocusHH Sheikh Saif Bin Hamad Al Sharqi, thest<strong>at</strong>ed mission of the Fujairah Free Zoneis to <strong>at</strong>tract global investments in trading,services, logistics and manufacturingby offering liberal commercial policiesthereby facilit<strong>at</strong>ing business and economicdevelopment of Fujairah.The LINK made the road sortie to Fujairahto meet the ebullient and energeticSharief Habib Al Awadhi, the long-servingDirector General, Fujairah Free Zone whohas been associ<strong>at</strong>ed with the Authoritysince its inception, to get the lowdown ondevelopments there.The LINK: Firstly, let’s crunch numbers—how has the Fujairah Free Zone Authority(FFZA) fared in 2012 vis-à-vis 2011?Sharief Habib Al Awadhi: On the whole2012 was a rel<strong>at</strong>ively good year vis-à-vis2011 and even 2010. We had 160 newregistr<strong>at</strong>ions in 2012 compared to 135 inthe preceding year 2011. The importantthing here to note is not so much thenumbers of new entrants but the valuerevenues and turnover these companiesbrought to the Fujairah Free Zone. Forexample, the exports from FFZ in 2012stood <strong>at</strong> AED 2.085 billion against AED1.559 billion in the previous year 2011and 1.168 billion in 2010. In percentageterms the 2012 exports registered a 34 %increase over 2011 figures and a whopping78 % over corresponding 2010 st<strong>at</strong>istics.Similarly, re-exports from FFZ in 2012totalled 194.47 million against 100.8million in 2011 and 102 million in 2010.In percentage terms we notched a 93% growth in re-export numbers in 2012against 2011 and a similar 91 % in 2012versus 2010. The Fujairah Free Zone is alsoa significant contributor to the economyand a pivot for development for theEmir<strong>at</strong>e of Fujairah.Q: From which countries is the newinvestment coming from?A: We are open for businessesworldwide but specifically the bulk of newinvestments are coming from India, the CIScountries and the African continent. Indiancompanies domin<strong>at</strong>e in the Fujairah FreeZone as also with other free zones in theregion. Indian establishments accountfor between 50-60 % of investors in theFFZ. This is probably due to our proximityto India and also for the long-standinghistorical, cultural, traditional and business& trading links between the two countries.Wh<strong>at</strong> we are also witnessing increasinglyis collabor<strong>at</strong>ion between transn<strong>at</strong>ionalcompanies by way of tie-ups and jointventures.Q: How significant is the new 40 km,AED 1.8 billion Dubai-Fujairah highwayand the 403 km new Habshan-Fujairahoil pipeline for the Emir<strong>at</strong>e’s economicdevelopment and how do you hopeto take advantage of this rapid routeconnection to <strong>at</strong>tract new investments?A: Undoubtedly, these projects arehugely important and have been theturning point for economic developmentin Fujairah in general and the FFZin particular. These mighty fe<strong>at</strong>s ofengineering serve as a testament to theinterest in the Emir<strong>at</strong>e of Fujairah but alsoserve as the acceler<strong>at</strong>or and engine for<strong>at</strong>tracting high-value investments into theEmir<strong>at</strong>e. The dynamics of doing businessis rapidly changing in Fujairah as a resultand there is increasing economic interestin Fujairah. This also has a gre<strong>at</strong> impacton the tourism business here with newand upscale hotels sprouting across theEmir<strong>at</strong>e. The proposed railhead plannedto eventually link Fujairah with the otherEmir<strong>at</strong>es and the wider GCC will alsoexponentially boost business in Fujairah.20 April 2013
Free Zone FocusQ: Given Fujairah’s unique andstr<strong>at</strong>egic position, as the only Emir<strong>at</strong>eth<strong>at</strong> lies on the UAE’s East Coast, howare you leveraging this loc<strong>at</strong>ion tobring the Emir<strong>at</strong>e on the UAE’s financialmap?A: Fujairah is blessed with uniquegeography. Our loc<strong>at</strong>ion on the Gulf ofOman implies th<strong>at</strong> vessels can bypass theStraits of Hormuz and save over 18 hoursof sailing time to the ports of Dubai andAbu Dhabi. This also lowers the cost ofinsurance cover. These are significantreductions in time and cost and make avery strong case for businesses wantingto move to Fujairah. We are also wellconnected by road to the other Emir<strong>at</strong>esand have our own intern<strong>at</strong>ional airportto complete the different modes oftransport<strong>at</strong>ion.Q: How is the supply chain & logisticscompanies represented in the FFZ?A: We have a fair share of logisticscompanies housed here in the FujairahFree Zone providing a full portfolio ofARABIANGULFsupply chain, logistics, 3PL and higherorder logistics services, port servicesproviders, warehousing, transport<strong>at</strong>ionand many other rel<strong>at</strong>ed services.Q: How important is the supply chain& logistics sector for FFZ?A: The supply chain and logistics sectoris vitally important and a very integralpart of the Fujairah Free Zone. Clearly,we fully intend to grow this sector whichis a n<strong>at</strong>ural corollary to the growth ofservices and the growth of the economyin the Emir<strong>at</strong>e of Fujairah.Q: Given th<strong>at</strong> a very significant ofFujairah’s GDP comes from FFZ, howimportant is this institution for theEmir<strong>at</strong>e’s economic development?A: Very, very important in a nutshell.The Fujairah Free Zone is indeed theengine and main driver of Fujairah’seconomy and is indispensable for theEmir<strong>at</strong>e.Q: How important is Corpor<strong>at</strong>e SocialResponsibility (CSR) for FFZ and can yousubstanti<strong>at</strong>e this with one example?RAS AL KHAIMAHA: At Fujairah Free Zone, we takeCSR very seriously. Our employees forexample are encouraged to frequentlyvisit shelters, homes for the agedand engage in humanitarian andphilanthropy works. We also regularlyprovide internships and short-termemployment opportunities to studentsfrom various UAE universities. Recently,on World Happiness Day, 20 March 2013,our staff gave away over 1000 roses topassing motorists on the road across ouroffices as a goodwill gesture.Q: Wh<strong>at</strong> is your outlook for FFZ in theshort and long term futures?A: I have very ambitious growth plansfor the Fujairah Free Zone. The goalhere is to focus on high-quality, highvalueinvestments into the Freezonenot just increase the numbers ofcompanies wanting to do business. Wewill focus on production, manufacturingand processing companies as well asdownstream and midstream oil & energycorpor<strong>at</strong>ions.OMANUMM AL QUWAINSHARJAHDUBAIAJMANFUJAIRAHGULF OFOMANABU DHABIUNITED ARAB EMIRATESSULTANATEOF OMANApril 201321
DHL ground breaking ceremonyDHL unveils the largest MENA groundoper<strong>at</strong>ions facility <strong>at</strong> Meydan, DubaiDHL, the world’s leading logisticscompany, recently unveiled its largestground oper<strong>at</strong>ions facility in the MiddleEast and North Africa <strong>at</strong> an official groundbreaking ceremony <strong>at</strong> the site withinMeydan’s Racecourse district, a primeloc<strong>at</strong>ion in the heart of Dubai. Along withthe DHL partner MGE Middle East GeneralEnterprise, the new facility represents anAED 100 million investment and will serveto enhance DHL’s competitive logisticalperformance due to its str<strong>at</strong>egic loc<strong>at</strong>ion,st<strong>at</strong>e-of-the-art fe<strong>at</strong>ures and capabilitiesand best in class handling processes allwithin one new modern facility.Frank-Uwe Ungerer, Country Managerfor DHL Express UAE, commented:“The new DHL Express UAE facility is alogistics milestone in DHL’s Middle Eastand North Africa network and we areextremely proud to be partnering withMeydan to launch our largest groundoper<strong>at</strong>ions facility in the region.”“As the region’s economy goes fromstrength to strength this new facilitymarks not only a milestone in the growthof DHL but also of the UAE economy.Since DHL first began oper<strong>at</strong>ions in 1976,our growth has mirrored th<strong>at</strong> of the UAE.This outstanding investment will furthercement our leadership position in terms“The new DHL ExpressUAE facility is a logisticsmilestone in DHL’s Middle East andNorth Africa network and we areextremely proud to be partneringwith Meydan to launch our largestground oper<strong>at</strong>ions facility in theregion. “of connections, convenience and costeffectiveness.”Covering a land area of 185,844 squarefeet, the new facility includes a 78,285square foot indoor sorting and loadingarea and 46,648 square foot office whichwill also serve as DHL’s new head officecomplete with the l<strong>at</strong>est autom<strong>at</strong>edhandling equipment and communic<strong>at</strong>iontechnology systems designed to bolster theefficiency of current systems to enhancespeed of service and reduce transitshipment times for customers importingand exporting within the UAE. The facilityalso has outstanding environmentallyfriendly fe<strong>at</strong>ures, such as energy efficientmanagement systems, security, indoorsloading and supply chain equipment.Speaking about the partnership, HESaeed Humaid Al Tayer, Chairman ofMeydan said: “We are very pleased to havecemented this important commercialpartnership with DHL, a globally trustedbrand. Their major distribution facility willbring tangible improvements and benefitsto the entire commercial infrastructureof Dubai. This is also an importantmilestone for us as the first majorcommercial development on Meydanproperty, selected by DHL for its primeloc<strong>at</strong>ion, ready infrastructure andunparalleled access. We look forwardwith confidence to a strong and lastingpartnership.”The new facility to be completed in Q32014 reaffirms DHL’s strong foothold inthe logistics industry in the region. Oncompletion of the facility, DHL’s expansionwill meet th<strong>at</strong> of the growing needs ofbusinesses in the region to offer fasteraccess to intern<strong>at</strong>ional markets.Also present <strong>at</strong> the ceremony wereNour Suliman, CEO and Derek Tully, UAEOper<strong>at</strong>ions Manager, DHL Express MENA.DHL, a pioneer in the Middle East logisticsindustry for more than 30 years, currentlyhas 261 service centers and service pointsacross 19 countries in the region andemploys over 4,400 employees across theMiddle East.22 April 2013
FOCUS : AIRPORT SCANChecking In:Abu Dhabi Intern<strong>at</strong>ional <strong>Air</strong>portIn a new series ‘<strong>Air</strong>port Scan, we profiletop-flight, intern<strong>at</strong>ional airports from aholistic perspective—passenger, cargo andother rel<strong>at</strong>ed and ancillary services. In thefirst of this new series, we check in <strong>at</strong> AbuDhabi Intern<strong>at</strong>ional <strong>Air</strong>port.In oper<strong>at</strong>ion since 1982, Abu DhabiIntern<strong>at</strong>ional <strong>Air</strong>port is the capital’s mainairport and the flagship of ADAC’s fiveairports it oper<strong>at</strong>es. The airport serves asthe base and hub for Etihad <strong>Air</strong>ways, thefast-growing n<strong>at</strong>ional flag carrier of theUnited Arab Emir<strong>at</strong>es and is owned by theGovernment of Abu Dhabi.The UAE capital city’s airport consistsof three terminals with a joint handlingcapacity of around 12.5 million passengersannually. However, with the completion ofthe iconic Midfield Terminal Complex (MTC)currently under development, the airport’scapacity will eventually handle 47 millionpassengers annually.When ADAC was officially appointedby the Government of Abu Dhabi to takeresponsibility of the Emir<strong>at</strong>es’ five airports,major expansion plans were drawn up todevelop the facilities and services of AbuDhabi Intern<strong>at</strong>ional <strong>Air</strong>port. ADAC hasworked continuously since its inception toenhance the airport and thus the passengerexperience. After the opening of Terminal2 in 2005, ADAC opened a second runwayin 2008 which received regul<strong>at</strong>ory approvalfor enhanced low visibility oper<strong>at</strong>ions fromthe General Civil Avi<strong>at</strong>ion Authority (GCAA),the first of its kind in the Middle East.April 201325
Interview: Dulsco - Logistics Services ProviderDulsco determined to become dominantforce in providing logistical servicesThe history of Dulsco, an ISO 9001:2000 certified manpower service provider, is inextricably linked with the supply of personneland human resource solutions to businesses in the UAE and now even in Q<strong>at</strong>ar and Saudi Arabia. With its impressive 78-yearprofessional track record spanning, Dulsco is the oldest and pioneering stevedoring company th<strong>at</strong> understands the nuances ofsupply chain and logistics functions and air, sea and land oper<strong>at</strong>ions. For its excellence in facilities management, Dulsco wasrecently feted <strong>at</strong> the Asian Leadership Awards 2012 th<strong>at</strong> highlights, recognizes and rewards exceptional organis<strong>at</strong>ions for theirability to steer businesses through turbulent times and apply best business practices to manage their oper<strong>at</strong>ions.With its headquarters in Dubai, Dulsco oper<strong>at</strong>es all over the UAE and neighbouring Q<strong>at</strong>ar with offices in Abu Dhabi, Dubai,Sharjah, Ras Al Khaimah, Fujairah and Doha. Dulsco is the leading providers of human resource solutions and waste managementservices and employs around 6000 people. The company offers a growing list of services rel<strong>at</strong>ed to HR solutions and wastemanagement. Dulsco also provides medical services through Dulsco Medical Clinic and events & sports facilities through DulscoEvents Arena.Specifically, Dulsco’s Logistics Division employs over 2000 people in stevedoring, warehouse, m<strong>at</strong>erials handling, air cargo,ports, transport<strong>at</strong>ion and other blue collar oper<strong>at</strong>ions. Dulsco prides in being the industry leader for providing services in theavi<strong>at</strong>ion, marine and logistics sectors.S<strong>at</strong>nam Grover is the General Manager–Logistics <strong>at</strong> Dulsco whobecame the Head of Logistics in 2012 with a mand<strong>at</strong>e to strengthenthe capabilities of the company through increasing its customerbase, exploring new markets, and leading market trends. With acore team of 30 people, she is responsible for business worth USD30 million per annum. S<strong>at</strong>nam is in-charge of the biggest businessof Dulsco HR Solutions and handles outsourced manpowerstrength of over 2,000 skilled and unskilled workers.A qualified Business Professional with over 13 years of experiencein the service industry, she previously headed the White CollarBusiness & Manpower Services Business of Dulsco prior to movinginto her current new role as General Manager–Logistics. The LINKmet with S<strong>at</strong>nam Grover for an exclusive interview.The LINK: As a long-established laboursupplycompany, how big and howsignificant is the ‘logistics’ componentfor Dulsco?S<strong>at</strong>nam Grover: Dulsco’s logisticsoper<strong>at</strong>ions d<strong>at</strong>e back to 1935 whenMohammed Khan Abdulla Mirza Abdulla,f<strong>at</strong>her of the present Chairman of Dulsco,Abdul Aziz Mohammed Khan Abdulla,appointed a group of able-bodied mento row their dhows through the DubaiCreek to a British India Steam Navig<strong>at</strong>ionCompany-owned ship anchored in theArabian Gulf, and bring ashore its cargoof foodstuff and clothing. Our stevedoring28 April 2013
Interview: Dulsco - Logistics Services ProviderM2012 was a good year for Dulsco, in general, and logistics,“in particular, in terms of performance. With the markets showingpositive trends, we are expecting to outperform 2012 in thecurrent year.“service launched then is still one of the coreservices th<strong>at</strong> we provide. Logistics is a keycontributor to the business <strong>at</strong> Dulsco andin 2012 it contributed to almost 40% ofDulsco’s total Human Resource Solutionsbusiness.Q: Wh<strong>at</strong> is the range of services offeredby your Logistics Division and wh<strong>at</strong> areyour areas of specializ<strong>at</strong>ion?A: The logistics division provides generalhelpers, semi-skilled and skilled c<strong>at</strong>egoriesof manpower such as porters, cargoassistants, cargo warehouse oper<strong>at</strong>ors, light& heavy duty drivers, forklift oper<strong>at</strong>ors,reach truck oper<strong>at</strong>ors, m<strong>at</strong>erial handlingequipment oper<strong>at</strong>ors, stevedores amongothers.Q: Wh<strong>at</strong> industry sectors does Logisticscover?A: Dulsco’s logistics team providesservices to airports, seaports and 3rd PartyLogistics companies.Q: Wh<strong>at</strong> is the employee strength of theLogistics Division?A: The current employee strength of thelogistics division is 2,100 th<strong>at</strong> accounts foralmost 35% of the total employee strength<strong>at</strong> Dulsco.Q: Could you please amplify on your inhousetraining programmes?A: In-house training sessions areconducted on a variety of topics, includingsoft skills training, technical trainingand QHSE (Quality, Health, Safety andEnvironment) training. Soft skills trainingincludes English language training andother personality development programs.Technical training is customized in linewith client requirements and is designedaccording to the demands required ofthe jobs. QHSE training includes regularsessions and communic<strong>at</strong>ion on safetypractices, quality aspects and health &environment awareness among others.Q: How did Dulsco perform in 2012 &wh<strong>at</strong> is your prognosis for 2013?A: 2012 was a good year for Dulsco,in general, and logistics, in particular, interms of performance. With the marketsshowing positive trends, we are expectingto outperform 2012 in the current year.Q: Wh<strong>at</strong> are your expansion plans / visionfor the future in the UAE and the GCC?A: Dulsco already has a major presenceacross the various Emir<strong>at</strong>es in the UAE.We are currently evalu<strong>at</strong>ing options ofentering other markets in the GCC suchas Saudi Arabia, following the MoUth<strong>at</strong> has been signed with the JeddahChamber of Commerce & Industry in SaudiArabia recently for boosting manpowerinfrastructure.April 201329
Guest Fe<strong>at</strong>ureBuilding Supply Chain Resiliencefor Competitive AdvantageMark MillarMBA, GAICD, FCILT, PMHKLAContinuing globalis<strong>at</strong>ion oftrade and commerce is resultingin multifaceted business scenariosinvolving increasingly complex‘supply chain ecosystems’. Withinthe context of an ever changingworld, this complexity results inlarger elements of vol<strong>at</strong>ility andvulnerability.Supply chain risk is progressivelymore prevalent, even becoming anagenda item <strong>at</strong> the World EconomicForum in Davos, Switzerland andbuilding resilience will consequentlybecome a key source of competitiveadvantage, where Resilience is‘the ability to recover quickly fromchange or misfortune’.Such risks generally rel<strong>at</strong>e toactivities, roles, and participantswithin the Internal Environmentof the supply chain ecosystem,th<strong>at</strong> cause interruptions to theregular supply chain function andperformance.However, supply chain riskalso arises from events whichcause problems in the ExternalEnvironment. These disruptions,typically unpredictable, causemassive and immedi<strong>at</strong>e damage tothe supply chain ecosystem. Suchdisruptions are usually headlinegrabbing events, frequently withtragic consequences, for example then<strong>at</strong>ural disasters in USA (hurricaneSandy) Jakarta (floods), Japan(earthquake and tsunami), Thailand(floods) and Iceland (volcano).This article will focus on the riskswithin the Internal Environmentof the supply chain ecosystem andoutline a four-pillar frameworkthrough which to build supply chainresilience for competitive advantage.Supply Chain Risks —Common and WidespreadSupply chains th<strong>at</strong> were once localor regional are now truly global andhave become exponentially morecomplex. Today’s supply chainsare multi-layered, interconnectedecosystems with numerousdependencies amongst manyparticipants. Hence our supplychain ecosystems have becomemore vol<strong>at</strong>ile and vulnerable and30 April 2013
Guest Fe<strong>at</strong>urewe therefore need to build resilience forcompetitive advantage.How can we identify supplychain risk?The dictionary definition of Risk is‘a factor, thing, element, or courseinvolving uncertain danger; a hazard’.The Supply Chain Risk LeadershipCouncil adopts the definition of risk as“any factor or event th<strong>at</strong> can m<strong>at</strong>eriallydisrupt a supply chain, whether withina single company or spread acrossmultiple companies”.Personally, I prefer the succinctdefinition from Sourcing Innov<strong>at</strong>ionBlog: “If you’re counting on it, it’s a risk”!Bearing this in mind, we can see how risksare common and widespread, not justwithin our own organis<strong>at</strong>ions but withinall the other participants throughoutthe supply chain ecosystem. Examplesof such risks would include componentshortages, product failure, supplierfailure, quality defects, transport<strong>at</strong>ionbreakdowns, systems malfunction,commodity price fluctu<strong>at</strong>ions,oper<strong>at</strong>ional breakdowns and fraud.It is also important to note, th<strong>at</strong> one’sperspective on risk depends largelyon where one sits within the supplychain ecosystem, and also within whichfunction in the supply chain one isoper<strong>at</strong>ing.For example, the finance managermay well have a different perspectiveon supply chain risk to the logisticsmanager or the procurement manager.Also, the component supplier may wellhave a different perspective on supplychain risk to the high street retailer.Nevertheless, they are all participantsand stakeholders in a single supplychain ecosystem, within which risks areprevalent and likely to impact many ofthe participants.Developing Resilience withinSupply Chain EcosystemsThe four-pillared framework to developresilience within the supply chainecosystem, where resilience includesthe ability to recover quickly fromchange or misfortune, encompassesthe key components of Visibility,Collabor<strong>at</strong>ion, Flexibility and Speed.These pillars provide the ‘sense-andresponse’mechanisms th<strong>at</strong> underpinyour preparedness to manage supplychain risk.In order to sense a problem it must bevisible. Developing Visibility is a processcombining technology and partnership.Technology is <strong>at</strong> such an advancedstage th<strong>at</strong> we can see and measurevirtually every aspect of the supplychain. However, to be used effectively,the available technology needs to beshared with openness and trust amongstpartners up and down the supply chain.Deploying appropri<strong>at</strong>e technology toprovide Visibility enables companies tohave an early warning system th<strong>at</strong> alertsrelevant participants when events aredevi<strong>at</strong>ing from the plan.As supply chain ecosystems becomeincreasingly complex, collabor<strong>at</strong>ionbecomes more important. Collabor<strong>at</strong>ionis the open and cooper<strong>at</strong>ive sharing ofinform<strong>at</strong>ion on a need-to-know basiswith constituent partners throughoutthe supply chain ecosystem to drivethe overall efficiency and optimalperformance of the supply chain, withoutcompromising proprietary d<strong>at</strong>a.Industry thought leader Mark Millar hasbeen engaged by clients as Speaker, MC,Moder<strong>at</strong>or or Conference Chairman <strong>at</strong>more than 250 events in 20 countries andis recognized by the Global Institute ofLogistics as “One of the most ProgressivePeople in World Logistics”. He can becontacted <strong>at</strong> mark@markmillar.comApril 201331
Middle East Petrochemicals 2013Middle East Petrochemicals 2013 examinesopportunities for growthThe recently concluded three-day MiddleEast Petrochemicals 2013 (18 to 20 March2013) hosted by MEED <strong>at</strong> the Amwaj RotanaHotel in Dubai’s swank Jumeirah BeachResidence (JBR), explored possibilities forexpansion and product diversific<strong>at</strong>ion inthe region’s petrochemicals sector. It was<strong>at</strong>tended by high-power and senior levelofficials and professionals from across a vastspectrum of the industry. The event wasendorsed by <strong>SCLG</strong>.The conference opened with openingremarks from the chair Kevin Baxter, Energy& Industries Editor, MEED. Following theaddress, Graham Hoar, Vice PresidentMiddle East, Nexant, presented the‘Global petrochemical market overviewand future Middle East downstreamdevelopments. In the same session,the subject of ‘Competitive solutions tofeedstock challenges’ was addressed bySamir Al Jishi, General Manager, Str<strong>at</strong>egy &Business Development, Saudi Intern<strong>at</strong>ionalPetrochemicals Company (Sipchem).Subsequent present<strong>at</strong>ions included ‘AGulf producers perspective on the trendsand long-term outlook for the globalpetrochemicals industry’ by Jamal Malaikah,President & COO, N<strong>at</strong>ional PetrochemicalIndustrial Company (NATPET) and ‘The shalegas initi<strong>at</strong>ives: Challenges & opportunitiesfor the Middle East’ by Dr. Elie Saad,Managing Director, Lanxess Middle East.Nazar Al-Law<strong>at</strong>i, Chief Financial Officer,Oman Oil Refineries & Petroleum IndustriesCompany took a look <strong>at</strong> ‘Petrochemicaland refinery integr<strong>at</strong>ion and how it canhelp deliver better results and lower costs’while the ‘Importance of Responsible CareManagement Systems (RCMS) for corpor<strong>at</strong>esustainability and social responsibility’was tackled by Maher M. Al-Dughaim,EHSS Manager, Methanol ChemicalsCompany (CHEMANOL) in Saudi Arabia.The issue of ‘Feedstock challenges andmarket implic<strong>at</strong>ions for Gulf petrochemicalproducers’ was ably handled by Robin“Graham Hoar, Vice President Middle East, Nexant, presentedthe ‘Global petrochemical market overview and future Middle Eastdownstream developments. In the same session, the subject of‘Competitive solutions to feedstock challenges’ was addressed bySamir Al Jishi, General Manager, Str<strong>at</strong>egy & Business Development,Saudi Intern<strong>at</strong>ional Petrochemicals Company (Sipchem). “Mills, Head of Consulting, Manaar EnergyConsulting & Project Management, basedin Dubai.Rob Howard, Senior Director of BusinessConsulting - Middle East and North Africa(MENA), AspenTech, focused on ‘Howsupply chain management can assistcompany str<strong>at</strong>egies and execution to securenew market entries and drive growth’whilst legal aspects to be considered informul<strong>at</strong>ing ‘Contracting str<strong>at</strong>egies for theMiddle East Petrochemicals industry’ werecapably handled by legal eagle ShawnDavis, Counsel, of Abu Dhabi –based lawfirm Akin Gump. The ‘Resurgence of the Oil,Gas and Petchem sector: Investment trends,trade flows and capital inflow’ was the focusof <strong>at</strong>tention in a panel discussion chaired byM<strong>at</strong>thew Martin, Banking & Finance Editor,MEED; Craig Nethercott, Partner, L<strong>at</strong>ham &W<strong>at</strong>kins and Dolan Hinch, Director, Headof Infrastructure & Energy MENA, DeutscheBank.Following opening remarks on Day 2,session chairman Emil Rademeyer, GeneralManager, MEED Cost Indices, MohammadAl-Azzaz, Value Park Manager, SadaraChemical Company, presented his paper on‘Contributing to the changing face of theSaudi Arabia downstream petrochemicalsector–A Sadara story’. Furthermore,‘Nurturing the development of Oman’spetrochemicals sector and opportunitiesfor third party involvement’ was the focusof the address by Yarub Abdullah AL-Yarubi, Assistant Business DevelopmentManager-Petrochemicals, TakamulInvestment Company, Oman. Samir Khosla,Managing Director, Brentford Group spokeon ‘Resourcing and workforce issues andchallenges underpinning the MiddleEast petrochemicals industry’ while AkilSahiwala, Manager of Str<strong>at</strong>egy & BusinessDevelopment for Middle East, Africa &Turkey, The Dow Chemical Companydetailed the ‘Joint ventures and the roleMNC’s can play in the development of theregion’s petrochemical industry’.Subsequent speakers included FilippoFantechi, Chief Executive Officer, ContaxPartners on the subject of ‘Effective projectplanning str<strong>at</strong>egies: Avoiding cost overrunsand escal<strong>at</strong>ion for major petrochemicalprojects in the Middle East’; Joy Mukherjee,Head, Polymers Business Division, AmgulfPolymers & Chemicals on ‘Upd<strong>at</strong>e onDemand / Supply for PP/PE Markets in East/ West Africa – New Bastion of Growth’;Mehmet F<strong>at</strong>ih Karakaya, Vice GeneralManager for Sales Marketing, Petkim andCommercial Director, SOCAR, on ‘Turkeyon Petrochemicals industry in Turkey:Growth plans and importance of Turkeyas a regional hub’; Anil Rajvanshi, SeniorVice President, Reliance Industries, Indiaon ‘Trade rel<strong>at</strong>ed issues with investmentin petrochemicals in Middle East vis-a-visworld’; Charles Julien, Counsel with thelegal firm King & Spalding, Switzerland on‘Managing trade remedies: Can the GCCpetrochemical industry assess and mitig<strong>at</strong>erisks of anti-dumping and anti-subsidyactions?’’ and Manuel E Asali, Principal,Middle East, Nexant on ‘Technologyaccess in downstream products and JVopportunities’.April 201333
Educ<strong>at</strong>ion : Supply Chain & Logistics ProfessionalsC<strong>at</strong>ching them youngThe need for appropri<strong>at</strong>e training for incumbent Supply Chain & Logistics professionals coming into the workforcecannot be over-emphasized. Virtually non-existent <strong>at</strong> one point, SC&L is now an integral and essential part of thecurriculum in several business schools and major universities across the globe. In the Middle East, SC&L is cominginto its own and there is an ever-growing and rightful realiz<strong>at</strong>ion th<strong>at</strong> the subject is gaining currency in academiaand professional courses.The SC&L industry is growing by leaps and bounds particularly across the GCC st<strong>at</strong>es. With a spurt of jobsenvisaged in anticip<strong>at</strong>ion of both short and long-term growth, there is also near unanimity among professionals inthe industry th<strong>at</strong> there is a clear present and future requirement of SC&L personnel. Nearly every official we spoketo among the practitioners in the industry as well as in academia, stressed the need for industry-specific coursesto equip and empower young professionals with adequ<strong>at</strong>e training and certific<strong>at</strong>ion to enable them take on thechallenges down the road ahead.To this end, Governments and the priv<strong>at</strong>e sector must get together for some kind of Public-Priv<strong>at</strong>e Partnershipdesigned to subsidize educ<strong>at</strong>ion costs and foster gre<strong>at</strong>erFor this special supplement, The LINK spoke to a cross-section of educ<strong>at</strong>ors and teaching professionals about theneed for specific educ<strong>at</strong>ion, the courses on offer and their take on the prospects for the emerging greenhorns andthe future of the industry— EditorHeriot-W<strong>at</strong>t University, DubaiCarrie Annabi is the MSC Logistics and Supply Chain ProgramDirector <strong>at</strong> Heriot W<strong>at</strong>t University, Dubai. She is also Chair for Educ<strong>at</strong>ionand Research for WILME, (Women in Logistics Middle East).Carrie has extensive intern<strong>at</strong>ional real lifeand academic experience: she has workedin Q<strong>at</strong>ar, Cyprus and Finland as well as inthe United Arab Emir<strong>at</strong>es, providing in totalover 13 years of working history in theArabian Gulf.Carrie holds an MSc degree in Logistics,an MSc in Property Investment, she is aqualified specialist paralegal with Court experienceand has recently been awarded aPost Gradu<strong>at</strong>e Certific<strong>at</strong>e in Higher Educ<strong>at</strong>ionTeaching and is on the verge of achievinga Masters in Educ<strong>at</strong>ion. Carrie is currentlyworking on her DBA and is involvedin various research projects and has a specificinterest in the regional requirementsfor Logistics and Supply Chain educ<strong>at</strong>ion.The LINK met with her for an exclusive interview.The LINK: Please explain the significanceof imparting specialized educ<strong>at</strong>ion & trainingfor potential SC&L professionals?Carrie Annabi: As in most professions,ongoing educ<strong>at</strong>ion helps with professionaldevelopment opportunities and allowsstudents to think str<strong>at</strong>egically about routineissues. Alongside introducing all theimportant industry themes, I try to foster alearning environment which supports additionalteam-building roles which are vitalfor the managers of tomorrow. Heriot-W<strong>at</strong>tUniversity endeavours to provide a rangeof experiential learning opportunities inclass, as this stretches students and makesthem key-players within their own learningoutcomes.Is there currently a shortage of trainedpersonnel and wh<strong>at</strong> in your opinion is thepotential for SC&L jobs in the future?We have kept a pulse on the local jobmarket and incorpor<strong>at</strong>ed a guest talk by alocal Logistics Recruitment Expert as partof our regular class to help students seethe emerging roles within the Logisticsand Supply Chain industry. For example,increasingly employers are looking softerskills, such as Customer Rel<strong>at</strong>ionship Managersas well as traditional roles withinwarehousing and freight transport<strong>at</strong>ion.Q: Wh<strong>at</strong> is the scope / extent of SC&Lcourses offered <strong>at</strong> Heriot-W<strong>at</strong>t?A: Heriot-W<strong>at</strong>t offers a dynamic MSc Logisticsand Supply Chain degree and in34 April 2013
Educ<strong>at</strong>ion : Supply Chain & Logistics Professionalsindustry trends. Our students get to understandcurrent issues, emerging trends andthe evolution of these concepts with local,regional and intern<strong>at</strong>ional case studies.Gradu<strong>at</strong>es will be able to open new ideas,apply cre<strong>at</strong>ivity, research, logical and criticalthinking skills to respond effectively.Gradu<strong>at</strong>es will be able to understand theuse supply chain technologies like RFID, EDI,VMI, WMS, TMS, ERP, XML and others fortheir supply chain and logistics applic<strong>at</strong>ions.They should be able to apply these technologiesin some of the real world logistics applic<strong>at</strong>ionsthrough case study and Industryrel<strong>at</strong>ed projects.Our program is accredited by the Commissionfor Academic Accredit<strong>at</strong>ion (CAA)in UAE and Australia’s regul<strong>at</strong>ory and qualityagency for higher educ<strong>at</strong>ion called theTertiary Educ<strong>at</strong>ion Quality and StandardsAgency (TEQSA). We do upd<strong>at</strong>e our degreeprograms in to fit with the professionalsocieties requirements such as CharteredInstitute of Logistics and Transport (CILT)and Chartered Institute of Purchasing andSupply (CIPS).Q: How does UOWD equip / preparestudents for eventually jobs in the SC&Lindustry?A: At Institution level, our program in offeredin Wollongong has been accreditedby the professional societies such as CharteredInstitute of Logistics and Transport(CILT) and Chartered Institute of Purchasingand Supply (CIPS). In addition, our programin Dubai is accredited by the UAE Ministry ofHigher Educ<strong>at</strong>ion and Scientific Research,recognised by Supply Chain and LogisticsGroup (<strong>SCLG</strong>) and won SCATA award in 2010for the best supply chain program in UAE.At student level, we hold equal size ofworking students and full time students inour MSL program. This proportion variesfrom semester to semester intake. The degreewe offer can normally be completedin four semesters in length. Generally, thisdegree is completed in a year and a half(based on three semesters per year, andtwo subjects per semester). Candid<strong>at</strong>es areoffered the flexibility to adjust their studyload (over/under load) to accommod<strong>at</strong>etheir individual circumstances and careerobjectives. Full time students on a Universitysponsored visa must take <strong>at</strong> least twosubjects per semester. There are some internshipopportunities existing for fulltimecohorts to pursue their career opportunities.Our class room lectures were highly basedon case study discussions, industry whitepaper brainstorming, group discussion onan industry issue and research present<strong>at</strong>ions.This embarks the student communityto think, practice and apply the theory inreal life examples. All of our faculties are PhDqualified and are having experience fromintern<strong>at</strong>ional universities and supply chainorganiz<strong>at</strong>ions. From time to time we also engageindustry leaders to give guest lecturesth<strong>at</strong> bring industry trends to class room.Blue Ocean Academy, DubaiThe LINK interviewed S<strong>at</strong>hya Menon, Executive Director, Blue OceanAcademy, Dubai for his take on the issues confronting academia andtraining for the supply chain & logistics industry in the UAEThe LINK: Please explain the significanceof imparting specialized educ<strong>at</strong>ion &training for potential SC&L professionals?S<strong>at</strong>hya Menon: The UAE is fast becomingthe logistics hub of the world. With theDubai World Central Logistics Park nearingcompletion around the Jebel Ali Free Zonewith a projected logistics turnover of 12 milliontonnes of air cargo annually and thefuture commissioning of the Maktoum Intern<strong>at</strong>ional<strong>Air</strong>port, UAE’s logistics handlingcapacity will be increased manifold. Wh<strong>at</strong>the country needs is a new gener<strong>at</strong>ion of logisticsleaders: dynamic, skillful, innov<strong>at</strong>iveand tech-savvy who can effectively bridgethe existing gap between knowledge andinfrastructure in the region.Blue Ocean pioneers in logistics and supplychain management training in the MiddleEast has blazed a trail of success in thelast 16 years. It prides itself in impartingfuturistic training to a new gener<strong>at</strong>ion of logisticsleaders in the country. It is a uniquetraining institution offering students a completeportfolio of training, educ<strong>at</strong>ion andprofessional certific<strong>at</strong>ion in Logistics andSupply Chain Management.It’s 40,000 plus alumni, world class faculty,st<strong>at</strong>e-of-the art course m<strong>at</strong>erials, simul<strong>at</strong>edwork environment has helped it to emergeas market leaders in logistics educ<strong>at</strong>ion. Significantly,all logistics courses <strong>at</strong> Blue Oceancome with intern<strong>at</strong>ional certific<strong>at</strong>ion, andclasses are held over the weekend for busyprofessionals. At Blue Ocean it’s a win-winsitu<strong>at</strong>ion, intern<strong>at</strong>ional certific<strong>at</strong>ion, learnedindustry-experts as faculty and flexible timingsto suit the priorities of busy professionals.Q: Is there currently a shortage of trainedpersonnel and wh<strong>at</strong> in your opinion is thepotential for SC&L jobs in the future?A: Thousands of jobs are being cre<strong>at</strong>edevery year in the UAE and in other MiddleEast countries. Research and analysis haveApril 201337
Educ<strong>at</strong>ion : Supply Chain & Logistics Professionals“Blue Ocean pioneers in logistics and supply chain managementtraining in the Middle East has blazed a trail of success in the last 16years. It prides itself in imparting futuristic training to a new gener<strong>at</strong>ionof logistics leaders in the country. It is a unique training institutionoffering students a complete portfolio of training, educ<strong>at</strong>ion and professionalcertific<strong>at</strong>ion in Logistics and Supply Chain Management. “shown th<strong>at</strong> those working in the logisticssector have no specialized training in logisticsor supply chain. They are professionalsdrawn from different streams of engineeringand science and sometimes even humanities–who have learned on the job.But with the global supply chain functionbecome increasingly complex, a gre<strong>at</strong>erunderstanding of the logistics and supplychain industry is needed for logistics specialists.This is where Blue Ocean has steppedin–educ<strong>at</strong>ing professionals, offering themlive upd<strong>at</strong>es on the intern<strong>at</strong>ional logisticssupply chain industry and an intern<strong>at</strong>ionalcertific<strong>at</strong>ion th<strong>at</strong> acts as a passport for successin the logistics industry worldwide. In anutshell Blue Ocean equip Logistics professionalsto think globally but act locally.Q: Wh<strong>at</strong> is the scope / extent of SC&Lcourses offered <strong>at</strong> Blue Ocean?A: Blue Ocean offers two certified coursesin Logistics and Supply Chain both of themintern<strong>at</strong>ionally certified by the Intern<strong>at</strong>ionalPurchase and Supply Chain ManagementInstitute (ISCMI), USA. The courses are:Certified Intern<strong>at</strong>ional Supply Chain Professional:This is meant for professionalswho are already working or aspiring to workin the logistics industry but have to realqualific<strong>at</strong>ion or knowledge about the industry.This course helps in coming to termswith wh<strong>at</strong> logistics is all about starting fromintroductory modules moving on to demandforecasting, inventory management,m<strong>at</strong>erials management, production anddistribution, beer game, intern<strong>at</strong>ional trade,retail supply chain management, warehousing,oper<strong>at</strong>ional excellence etc.Certified Intern<strong>at</strong>ional Supply Chain Manger:This is a more advanced course meantfor logistics professionals who are lookingfor a senior management role. There is aemphasis on global best practices, breakthroughresearch and cutting edge technologyth<strong>at</strong> has helped revolutionise the logisticsindustry in the last one decade.The IPSMI which oper<strong>at</strong>es through alarge network of allied partners throughoutthe world has chosen Blue Ocean as itspreferred partner in the Middle East. Othercourses run by Blue Ocean Academy affili<strong>at</strong>edto the Logistics and Supply Chain industryareCertified Purchase Professional and CertifiedProfessional Purchase Manager fromthe American Purchasing Society. These arepremium certific<strong>at</strong>ion tags th<strong>at</strong> are offeredto procurement professionals after intensetraining and practical sessions.All the logistics and supply chain coursescome with a special fast-track option whenstudents can get the certific<strong>at</strong>ion after 4days of classes and practical sessions, allheld back-to-back. The Blue Ocean USP liesin the fact th<strong>at</strong> its faculty and administr<strong>at</strong>iongo th<strong>at</strong> extra mile to suit the convenience ofthe students, keeping in touch with them,keeping them informed with live upd<strong>at</strong>es,helping them for job interviews, write-ups,in general making them feel a valuable partof the Blue Ocean family. Years after studentspass out from Blue Ocean, they returnto gain valuable advice from the expert facultypanel, hone their skills, seek advice andthey are always made to feel welcome andvaluable. “It was a rich and rewarding experience”<strong>at</strong> Blue Ocean is a common refrainamong Blue Ocean students.Q: How does Blue Ocean equip / preparestudents for eventually jobs in the SC&Lindustry?A: All trainers <strong>at</strong> Blue Ocean are industryexperts – erudite and savvy professionalswho have spent valuable time with theindustry to understand its strengths, loopholes,technology, global best practices,breakthrough research – and they sharetheir insight, knowledge and practical experiencewith the students.38 April 2013
Educ<strong>at</strong>ion : Supply Chain & Logistics ProfessionalsMiddlesex University, DubaiDr. Cedwyn Fernandes, Associ<strong>at</strong>e Professor in Economics & Intern<strong>at</strong>ionalBusiness, MBA Programme Leader, MA HRM Programme Coordin<strong>at</strong>or <strong>at</strong> theHead Centre for Innov<strong>at</strong>ion in Management <strong>at</strong> Middlesex University, Dubai.Dr. Cedwyn Fernandes is also a Member of the Consult<strong>at</strong>ive Committee ofthe <strong>SCLG</strong>.The LINK: Please explain the significanceof imparting specialized educ<strong>at</strong>ion & trainingfor potential SC&L professionals?Dr. Cedwyn Fernandes: The Supply Chain& Logistics industry in the region now hasentered its next development phase. Dubaiis now the world’s newest logistics hub andaspiring to be amongst the best. The physicalinfrastructure is world class as can be seen bythe st<strong>at</strong>e of the art Dubai World Central project,Jebel Ali Port, Dubai Intern<strong>at</strong>ional <strong>Air</strong>portand the business hub which has <strong>at</strong>tractedcompanies from all over the world. For the logisticsindustry to move into the next phaserequires trained professionals in the SupplyChain and Logistics industry in order to providethe high end vale added services.Q: Is there currently a shortage of trainedpersonnel and wh<strong>at</strong> in your opinion is thepotential for SC&L jobs in the future?A: Yes there is a severe shortage of supplyChain and logistics professionals <strong>at</strong> themiddle management level. At present themodel of the industry has been a couple ofhighly paid managers and the rest laborerswith a few supervisors to manage them. Ifthe industry has to move to the next phaseprofessionally trained warehouse, inventory,demand forecasters, IT professionals, demandalignment with retail, supplier sourcingand management will be required. At thetop end you would require the overall SupplyChain managers to coordin<strong>at</strong>e all aspectsof the oper<strong>at</strong>ion.Q: Wh<strong>at</strong> is the scope / extent of SC&Lcourses offered <strong>at</strong> Middlesex University?A: Middlesex University programs arealigned with the development focus of thegoals of UAE and in particular Dubai. MiddlesexUniversity offers an MBA in Logisticswhich incorpor<strong>at</strong>es an applied research projecton an area of supply chain management.At our undergradu<strong>at</strong>e level supply chain andoper<strong>at</strong>ions management is an integral partof our management curriculum.“Middlesex University programsare aligned with the developmentfocus of the goalsof UAE and in particular Dubai.Middlesex University offers anMBA in Logistics which incorpor<strong>at</strong>esan applied researchproject on an area of supplychain management. At ourundergradu<strong>at</strong>e level supplychain and oper<strong>at</strong>ions managementis an integral part of ourmanagement curriculum. “Q: How does Middlesex University equip /prepare students for eventually jobs in theSC&L industry?A: Middlesex University curriculum has anacademic and practical content. By way of acomprehensive applied project our MBA inLogistics get a firsthand experience in supplychain research. Field trips to prominentlogistics industries are organized and topprofessionals are invited to speak to our students.Middlesex works closely with <strong>SCLG</strong>and hosts educ<strong>at</strong>ional events where exposureto the industry is provided.Q: How <strong>at</strong>tractive is the SC&L industryfor a gener<strong>at</strong>ion of students wanting to getinto the professional workforce in terms ofjob openings, remuner<strong>at</strong>ion and opportunitiesfor growth?A: The Supply Chain industry in the regionis stuck in the past as far as employabilityis concerned. The pay scales are not on parwith other industries. If the industry needsto step up to the next level they will needto <strong>at</strong>tract competent middle-managementmanagers by offering comparable packagesto other industries. It will not be possible toget into high end value added activities withjust a few highly paid professionals and expectthe salaries currently offered to <strong>at</strong>tractthe brightest and the best to manage thekey supply chain tasks. The positive aspectof this is th<strong>at</strong> the needs of the industry willdrive salaries upward and make this an industryof choice.April 201339
Emir<strong>at</strong><strong>at</strong>es SkyCargoEmir<strong>at</strong>es SkyCargopresented DiamondAward <strong>at</strong> WCS 2013Emir<strong>at</strong>es SkyCargo was presented with <strong>Air</strong>Cargo World’s ‘<strong>Air</strong> Cargo Excellence’ Award <strong>at</strong>the three-day 7th World Cargo Symposium heldin the Q<strong>at</strong>ari capital Doha from 12 to 14 March2013. The top Diamond award presented to Emir<strong>at</strong>esSkyCargo, recognized it’s achievements inthe <strong>Air</strong> Carrier 800,000 or more tonnes c<strong>at</strong>egory.Receiving the award, Ram Menen, Emir<strong>at</strong>esDivisional Senior Vice President Cargo said, “Thisaward draws <strong>at</strong>tention, not only to the excellenceof our oper<strong>at</strong>ions, but the excellence of ourteam throughout the network.” In paying tributeto his team, Menen invited colleagues <strong>at</strong>tendingthe final day of the World Cargo Symposium ontothe stage to jointly receive the award.<strong>Air</strong> Cargo World’s readers gave Emir<strong>at</strong>es Sky-Cargo the highest overall r<strong>at</strong>ings in excellence.These r<strong>at</strong>ings were garnered from the findingsof its ninth annual <strong>Air</strong> Cargo Excellence Survey,which measured carriers and airports on specificcriteria, raking and identifying top performers.Freight forwarders r<strong>at</strong>ed airline carriers on customerservice, performance, value for moneyand inform<strong>at</strong>ion technology.In the closing plenary session of the World CargoSymposium, Des Vertannes, IATA Head of Cargo,reiter<strong>at</strong>ed the success th<strong>at</strong> Emir<strong>at</strong>es SkyCargohas had since its inception in 1985 with RamMenen <strong>at</strong> the helm of the Division. “It has been apleasure to see Emir<strong>at</strong>es SkyCargo not only taketo the skies, but become one of the world’s leadingair cargo carriers. In growing rapidly, we haveworked hard to ensure th<strong>at</strong> our reput<strong>at</strong>ion is secondto none. As a team, we remain resolute tocontinue to grow with our customers’ needs as aprimary focus,” said Menen.SkyCargo Strengthens itsCool Chain Premium ServiceSkyCargo has strengthened its CoolChain Premium Service with the appointmentof an additional cool chain solutionsprovider. SkyCargo has contractedCSafe, a global provider of cool chainsolutions, for the supply and service ofmobile refriger<strong>at</strong>ion units used for itsCool Chain Premium Service, whichspecialises in the transport of temper<strong>at</strong>ure-sensitiveproducts, including pharmaceuticals.The contract will provideunits for SkyCargo’s important Dublin toAustralia route, which oper<strong>at</strong>es throughDubai. Upon completion of a successfultest period, SkyCargo will analyse additionallanes for opportunities to furtherexpand the agreement.“With the growth and size of SkyCargo,it’s critical th<strong>at</strong> we have the necessarycapacity and flexibility to providecool chain solutions for our customersth<strong>at</strong> meet their specific needs,” saidMoaza Al Falahi, the newly appointedVice President Cargo Business and ProductDevelopment, Emir<strong>at</strong>es SkyCargo.“The seamless movement of importanttemper<strong>at</strong>ure-sensitive healthcare andpharmaceutical products from one pointto another is one of the key strengths ofSkyCargo.”Mark Mohr, CSafe’s Director of CustomerSupport and Partner Management,added, “We look forward to being a truepartner to SkyCargo by providing thehighest levels of service and support th<strong>at</strong>will add value to customers and both ourbusinesses.”SkyCargo offers three Cool Chain solutions,namely Cool Chain Basic, CoolChain Advanced and Cool Chain Premium,each of which is designed to meetthe requirements and specific needs ofcustomers for the shipment of temper<strong>at</strong>uresensitive products from fruit andvegetables to healthcare products andpharmaceuticals. In 2011 to 2012 financialyear, SkyCargo carried more than3700 tonnes of temper<strong>at</strong>ure-sensitivepharmaceutical and healthcare productsthrough its Cool Chain Premium Service.From left to right: Moaza Al Falahi, Emir<strong>at</strong>es Vice President Cargo Business and Product Development;Pradeep Kumar, Emir<strong>at</strong>es Senior Vice President Cargo Revenue Optimis<strong>at</strong>ion andSystems; Mark Mohr, CSafe Director of Customer Support and Partner Management; and ClausNickel, Emir<strong>at</strong>es Cargo Product Development Manager.40 April 2013
6500HECTARES OF BUSINESSOPPORTUNITY IN OMANPort & Freezone Sohar is a joint venture between theGovernment of Oman & Port of Rotterdam in the Netherlands.Set in the Sultan<strong>at</strong>e of Oman just before the Strait of Hormuz,it offers direct advantages in terms of loc<strong>at</strong>ion.Port & Freezone Sohar offers an ideal loc<strong>at</strong>ion fordownstream industries, logistics and business growth.Friendly incentives and global connectivity mean th<strong>at</strong> businessopportunities area easy <strong>at</strong> Sohar. Port of Sohar is an idealpoint of entry for products shipped around the Gulf countriesand as a g<strong>at</strong>eway to the rest of the world.paragonmc.comKuwaitBandar AbbasDohaAbu DhabiKhasabDubaiSoharMusc<strong>at</strong>KarachiSAUDI ARABIAMundraDuqmIndian OceanSalalahHead Office:PO BOX 9, Postal Code 327 Sohar, Sultan<strong>at</strong>e of OmanTel: +968 2685 2700 Fax: +968 2685 2701www.portofsohar.com
World Ports & Trade SummitWorld Ports & Trade Summit 2013 held inAbu Dhabi <strong>at</strong> Saadiy<strong>at</strong> IslandDr Sultan Ahmed Al Jaber, Chairman ofAbu Dhabi Ports Company (ADPC) deliveringthe introduction speech <strong>at</strong> the World Ports &Trade Summit 2013.The two-day 3rd World Ports and TradeSummit 2013 (WPTS), organized by Se<strong>at</strong>radeconcluded recently <strong>at</strong> St. Regis Saadiy<strong>at</strong>Hotel in Abu Under the p<strong>at</strong>ronage ofGeneral Sheikh Mohamed Bin Zayed AlNahyan, Crown Prince of Abu Dhabi andDeputy Supreme Commander of the UAEArmed Forces, Dhabi.Present <strong>at</strong> the official inaugur<strong>at</strong>ion ceremonyon Tuesday, 19 March 2013 wereSheikh Hamed Bin Zayed Al Nahyan, Chiefof Abu Dhabi Crown Prince’s Court; SultanBin Saeed Al Mansouri, UAE Minister ofEconomy; Dr. Sultan Bin Ahmed Sultan AlJaber, Minister of St<strong>at</strong>e and Chairman AbuDhabi Ports Company (ADPC), a number ofsenior officials and experts from ports industry.It was also <strong>at</strong>tended by more than700 global port oper<strong>at</strong>ors, key industryplayers and members of the Intern<strong>at</strong>ionalAssoci<strong>at</strong>ion of Ports & Harbours (IAPH),After the opening, Sheikh Hamed visitedthe exhibition which was held in parallelwith the summit, and toured various pavilionsincluding of the Abu Dhabi Ports andthe Abu Dhabi N<strong>at</strong>ional Oil Company (AD-NOC). He was briefed on the developmentstaking place in Abu Dhabi Ports Company,especially expansions in the Khalifa Port,and on future developments in the DubaiPorts World.Ali Obaid Al-Yabhouni, Chief ExecutiveAbu Dhabi N<strong>at</strong>ional Tanker Company (AD-NATCO) briefed Sheikh Hamed on the l<strong>at</strong>estdevelopments in oil and gas transportfrom Abu Dhabi to a number of countriesworldwide and the expansions undertakenby the company in terms of increasing thenumber of its fleet of tankers as to contributeeffectively in the development of then<strong>at</strong>ional economy under the framework ofAbu Dhabi Vision 2030.In rel<strong>at</strong>ed developments <strong>at</strong> the summitit was announced th<strong>at</strong> Al Dahra Agriculture,Abu Dhabi’s leading food grain andfarm produce importer, will set up an agriculture-baseddistribution hub <strong>at</strong> KhalifaPort. Abu Dhabi Ports Company (ADPC), amaster developer and manager of ports,and the Khalifa Industrial Zone Abu Dhabi(Kizad), have signed an agreement with AlDahra Agriculture to establish the facility.One of the UAE’s leading companiesspecialising in agriculture and animal feedproduction, Al Dahra Agriculture will establisha facility for the handling of agriculturebasedbulk commodities, grain storage,processing units and logistics support services<strong>at</strong> the new deep-w<strong>at</strong>er port. The facilitywill support the company’s increasingglobal footprint and business growth.Khadim Al Darei, Vice-Chairman of AlDahra Agriculture, said: “We expect th<strong>at</strong>our new regional base will immedi<strong>at</strong>elyfacilit<strong>at</strong>e gre<strong>at</strong>er logistical and trading opportunitiesfor our business and provide apl<strong>at</strong>form for the expansion and growth weare seeing, <strong>at</strong> Al Dahra Agriculture.”Mohammed Al Shamisi, Executive Vice-President, Ports, ADPC, said: “Al Dahra Agricultureis a premier supporter of the stablesupply of high quality forage, fresh produce,dairy products and commodities tothe local and regional markets; therefore,we are certain th<strong>at</strong> its growing networkof global oper<strong>at</strong>ions will benefit from itsdirect access to the 60-plus direct destin<strong>at</strong>ionsnow served out of Khalifa Port.”His Highness Sheikh Hamed bin Zayed Al Nahyan, Chairman of Abu Dhabi Crown Prince Court,Member of the Executive Council, Emir<strong>at</strong>e of Abu Dhabi with Captain Mohamed Al Shamisi,Vice President of Ports Unit, ADPC.42 April 2013
6 th Global Supply Chain&Logistics Summit 2013MARK YOURCALENDARMAY 201315<strong>SCLG</strong> Member15 th May 2013 | Venue: DubaiChoose from 8 comprehensive tracks based on your supply chain role, experienceand key focus:IndividualUSD1400.00• Policy and Infrastructure• Policy and Infrastructure• Transport and Logistics• Warehousing and M<strong>at</strong>erial HandlingGroup of 3or more than 3USD1105.00Price in USDUSD1600.00AcademiciansIndividual Group of 3or more than 3USD1250.00Individual Group of 3or more than 3AED5150.00AED4600.00Special Price for Academicians and Students• Inform<strong>at</strong>ion Technology• Sustainability• Procurement• RetailPrice in AEDNon Member <strong>SCLG</strong> Member Non MemberIndividualAED5885.00StudentsAED4060.00<strong>SCLG</strong> Member Non Member <strong>SCLG</strong> Member Non MemberUSD 500.00 USD 750.00 USD 250.00 USD 500.00Group of 3or more than 3For further enquiries, please contactMs. Fritzie Gay,Telephone : + 9714 3318855, E-mail: mail@sclgme.org
NEWS<strong>Air</strong> Cargo demand grows by 5% in January 2013—IATAGlobal air freight demand was ‘verystrong’ and rose by 5 % in January this yearon the back of encouraging growth towardsthe end of 2012, according to d<strong>at</strong>a releasedby the Intern<strong>at</strong>ional <strong>Air</strong> Transport Associ<strong>at</strong>ion(IATA). “However the rise was from anexceptionally low base, caused by the timingof Chinese New Year, which occurred inFebruary this year, skewing year-on-yearcomparisons as many Asian factories closeand last year the holiday period occurred inJanuary (2012),” the report added.“Compared to the level of Freight TonneKilometres (FTK) in December, air freightvolumes in January were 0.9 percent lower.Year-on-year, capacity expanded by 2.1percent and the global load factor stood<strong>at</strong> 41.9 percent,” the IATA st<strong>at</strong>ement said.Compared to the previous year, demand forair freight was apparently very strong, witha rise of 5.0 percent, it added. According tothe associ<strong>at</strong>ion, the air freight business isshowing some encouraging signs but it’stoo early to be overly optimistic.The region’s airlines have captured about60 percent of the growth in FTK volumesseen in January compared to October. Thishas been led by the acceler<strong>at</strong>ion in the Chineseeconomy and with export-dependenteconomies like South Korea and ChineseTaipei experiencing stronger global demand,it said.“Middle Eastern airlines continued to bethe most rapidly growing to be the fastestgrowing,reporting a demand increase of16.3 percent over January 2012. This wasahead of a 12.4 percent capacity expansion.The region’s airlines continue to benefitfrom route and capacity expansion intorapidly growing economies in West Africaand Asia. African airlines reported a demandincrease of 3.7 percent while capacityexpanded by 13.9 percent. The region’scarriers benefitted from strong economicgrowth, particularly in West Africa.Chapman Freeborn Voted<strong>Air</strong> Charter Provider of the Year<strong>at</strong> <strong>Air</strong> Cargo Africa 2013Chapman Freeborn has been named the <strong>Air</strong> Charter Providerof the Year in Africa for the second consecutive time. The announcementwas made <strong>at</strong> the <strong>Air</strong> Cargo Africa 2013 eventheld in February this year <strong>at</strong> Johannesburg, South Africa.Nomin<strong>at</strong>ed by freight forwarders and cargo airlines, the award highlightsour team’s excellence in delivering air cargo charter solutions acrossthe continent. Iain Clark, Chapman Freeborn Africa’s regional manager,commented: “Chapman Freeborn is delighted to have been recognised byour partners and friends in winning the <strong>Air</strong> Charter Provider of the year inAfrica once again. We know we would not have been able to win this prestigiousaward were it not for our clients and our friends in the industry.”44 April 2013
NEWSAn illustrious career for more than 30 yearsDeleg<strong>at</strong>es <strong>at</strong> the World Cargo Symposiumin Doha this week paid affection<strong>at</strong>e tributeto Ram Menen, a key figure <strong>at</strong> Emir<strong>at</strong>esSkyCargo since the day the carrier flew itsfirst airplane. Menen announced recentlyth<strong>at</strong> he will step down in June. DesVertannes, IATA head of cargo, said Menen’sunstinting efforts to build Emir<strong>at</strong>es into theworld’s largest carrier of general cargo andhis overall “dram<strong>at</strong>ic contribution to ourindustry” will make him a difficult act tofollow.Vertannes confessed it was impossibleto add to the list of accolades Menen hadreceived during the years, but noted th<strong>at</strong>he had always remained humble andacknowledged the team behind him whodid the real work. Fittingly, when Menenl<strong>at</strong>er in the evening stepped up on behalfof Emir<strong>at</strong>es to collect <strong>Air</strong> Cargo World’s<strong>Air</strong> Cargo Excellence Award in the <strong>Air</strong>Carrier–800,000 or more tonnes c<strong>at</strong>egory,he invited two colleagues on stage withhim to share the spotlight.Vertannes said he has known Menensince 1980. They were colleagues in British<strong>Air</strong>ways <strong>at</strong> a time when short-range Tristaraircraft hopped across the world on multistoproutes. Ram had to gener<strong>at</strong>e trafficout of Kuwait, either en route to Dubai andDelhi or in the reverse direction back toLondon. “There was nothing from Kuwaitin those days, but he had a target to fulfill– and he had to do it with zero space. Wewondered how he was be<strong>at</strong>ing his targets,not by double digits but by triple digits,when Dubai and Delhi could not.”The answer, demonstr<strong>at</strong>ing a cre<strong>at</strong>ivityth<strong>at</strong> Menen had shown ever since, was th<strong>at</strong>on a visit to He<strong>at</strong>hrow, he gave the ramppersonnel a small “thank you” in liquid formand told them th<strong>at</strong>, when the planes’ bellieswere full, he would fax them in advancewith details of which overhead passengerlockers they should unload on arrival. Upthere, above an empty se<strong>at</strong>, they usedto find small items of cargo from Kuwait,wrapped in blankets.Menen received a standing ov<strong>at</strong>ion<strong>at</strong> the closing plenary of the conferenceand, unusually almost lost for words, said,“It’s been a gre<strong>at</strong> journey. I had the bestteam, gre<strong>at</strong> partners, gre<strong>at</strong> customers andfriends.”Doha’s Hamad Intern<strong>at</strong>ional carries out passenger trialsMore than 1,000 people have beentaking part in passenger trials <strong>at</strong> Q<strong>at</strong>ar’snew Hamad Intern<strong>at</strong>ional <strong>Air</strong>port (HIA)which is scheduled to open next month.Hundreds have tested the oper<strong>at</strong>ions ofpassenger facilities from check-in andimmigr<strong>at</strong>ion to aircraft boarding andarrivals, a st<strong>at</strong>ement said.Over the next few weeks, a further2,500 people will go through trialsto ensure a “smooth and successfultransition” of oper<strong>at</strong>ions of flights fromthe current Doha Intern<strong>at</strong>ional <strong>Air</strong>portto Hamad Intern<strong>at</strong>ional <strong>Air</strong>port, it added.“The advanced trials are a key milestonefor HIA as it prepares for the historicopening,” the st<strong>at</strong>ement said.A total of 10 airlines will beginoper<strong>at</strong>ing from Hamad Intern<strong>at</strong>ional<strong>Air</strong>port on April 1 while Q<strong>at</strong>ar <strong>Air</strong>ways,the main user of the facility, will switchits entire oper<strong>at</strong>ions by the end of theyear. Flights from the 10 airlines willoper<strong>at</strong>e out of concourse B, and utilisethe eastern runway, which is the largerof the two runways <strong>at</strong> HIA <strong>at</strong> just under5,000 metres.A senior Q<strong>at</strong>ar avi<strong>at</strong>ion official said th<strong>at</strong>the new Hamad Intern<strong>at</strong>ional <strong>Air</strong>portwill be one of the world’s best. AbdulAziz Al Noaimi, chairman of Q<strong>at</strong>ar’s CivilAvi<strong>at</strong>ion Authority, made the commentsas he led a deleg<strong>at</strong>ion of high rankingofficials on a tour of the new facilities.Two runways, reputed to be amongthe longest in the world, an air trafficcontrol tower, a passenger terminalwith a capacity of 30 million passengersper year, over 25,000 sq m of retail andfood & beverage facilities will cre<strong>at</strong>e a“wow” factor for users, he said. The newhub, formerly known as the New DohaIntern<strong>at</strong>ional <strong>Air</strong>port, will be oper<strong>at</strong>edby n<strong>at</strong>ional carrier Q<strong>at</strong>ar <strong>Air</strong>ways.April 201345
Optimizing Joint Logistics to Enhance Capabilities,Prepare for a Changing Oper<strong>at</strong>ional Environment andImprove the Support for Tomorrow’s Joint Warfighter22nd – 23rd April – Main Conference | 24th April – Post Conference Focus DayArmed Forces Officers Club, Abu Dhabi, UAE | www.DefenceLogisticsUAE.comBenefits Of Attending:Key Speakers Include:1234Your only chance to network with key UAE and GCC decisionmakers and Logistics Commanders specifically on thesubjects of Logistics Software and 3PLs; providing you with anunm<strong>at</strong>ched opportunity to fully understand UAE future str<strong>at</strong>egies,requirements and programmes, across the whole supply chain with20+ keynote present<strong>at</strong>ions from the world's most advancedmilitary logistic organis<strong>at</strong>ions.Hear from US Central Command, NATO Allied Rapid ReactionCorps as well as the Royal Danish Navy to gain exclusiveinsight into how the UAE and other GCC n<strong>at</strong>ions are developinginto intern<strong>at</strong>ional logistics hubs and wh<strong>at</strong> th<strong>at</strong> means to 3PLs and2nd tier IT systems suppliers.The most business critical opportunity to follow up onconvers<strong>at</strong>ions from IDEx to get ahead of the curve and ensureyour supply chain solution remains front of mind in the GCC’squest for enhanced service delivery versus back officer<strong>at</strong>ionalis<strong>at</strong>ion.Plus the only focus day dedic<strong>at</strong>ed to 2nd tier IT suppliersneeding to ‘plug into’ the new Tri-Service Logistics System.Discover the extent to which performance based logistics is beingtaken seriously across GCC n<strong>at</strong>ions in the context of 2nd tier ITlogistics subsystems.Link Magazine readers save 20%to <strong>at</strong>tend with code DLUAE_LINKColonel Yahya Alhammadi,Director Joint Logistics, UAE ArmedForces GHQMajor General Robert RuarkDirector of Logistics, CCJ-4, USCENTCOMMajor General Victor StrimbeanuChief of Training and Doctrine,Romanian <strong>Air</strong> ForceBrigadier General Mark DunnHead of Supply Chain, DE&S UKMoDBrigadier General Alastair DeasDeputy Chief of Staff, ARRC,NATO HQCommodore Lars RieksBranch Chief Logistics Oper<strong>at</strong>ions,Royal Danish NavyCommodore William WallworthHead of the Royal Fleet Auxiliary,Royal NavyColonel Oliver KempfHead of Logistics, CCDDE,French Armywww.DefenceLogisticsUAE.com
NEWSCWT-SML opens new logisticsfacility in DubaiMarcel Cheong, General Manager (R) with Amit Suri, Sr. Manager, Finance & Admin. (L) and Madan Gupta, CFOCWT-SML Logistics, a key provider oflogistics solutions to various industriesin the Middle East region, has opened its12,500 sq m facility in Dubai World Central(DWC), the world’s first purpose-built aerotropolis.Announcing this, the DWC saidthe new storage unit is CWT-SML Logistics’fourth in the UAE and the second in DWC.It will provide the company’s full rangeof logistics services including 3PL, inboundshipment processing, warehousing & distribution,outbound shipment processing,freight services and several other valueaddedservices. The new facility includesa 4,000-sq m temper<strong>at</strong>ure-controlled storagearea and an 8,500 sq m ambient storagearea. Specifically designed to ensurefaster turnaround of cargo, it offers highlyadvancedstorage solutions th<strong>at</strong> can alsohandle bulk cargo. It is also equipped with24 unloading/loading docks, and securityand fire safety systems.Marcel Cheong, the General Manager ofCWT-SML Logistics speaking on the occasionst<strong>at</strong>ed “Our company focus is on providingpremium-quality, excellence-drivenlogistics services. The aggressive investmentsin new facilities and st<strong>at</strong>e-of-thearttechnology clearly reflect our commitmentto quality and excellence in meetingthe evolving needs of our clients.”Moreover, DWC plays a very importantrole in realizing our str<strong>at</strong>egic objectivesand fulfilling our brand promise. DWCprovides a dedic<strong>at</strong>ed infrastructure and ahighly integr<strong>at</strong>ed environment th<strong>at</strong> enablesus to provide our services to a muchwider range of target audiences,” explainedCheong. “Taking advantage of DWC’s firstof-its-kindamenities, CWT now serves as ahub for our customers, supporting them intheir logistical requirements in the region,”he added.Rashed Bu Qara’a, the chief oper<strong>at</strong>ingofficer, Dubai Avi<strong>at</strong>ion City Corpor<strong>at</strong>ion,said: “The self-contained, fully integr<strong>at</strong>edecosystem <strong>at</strong> DWC makes it an ideal loc<strong>at</strong>ionfor logistics and trade companiesto expand regionally and intern<strong>at</strong>ionally.”“Moreover, the Dubai Logistics Corridorconnecting Jebel Ali seaport to Al MaktoumIntern<strong>at</strong>ional <strong>Air</strong>port provides a singlecustoms-bonded zone. DWC offers thestr<strong>at</strong>egic advantages of a high level of connectivityto businesses, combined with theflexibility to expand and meet current andfuture needs,” said Cheong.Last year, DWC handled 219,092 tonsof air freight, representing a 144 per centincrease from 2012; its first full year of oper<strong>at</strong>ions.Around 44,052 tonnes of the totalvolume was transit shipment.Milaha reports netprofit of QR 835million for 2012Q<strong>at</strong>ar Navig<strong>at</strong>ion (Milaha) recentlyannounced its financial results foryear ended December 31st, 2012.Summary financial results were asfollows: Oper<strong>at</strong>ing Revenues of QAR2.35 billion vs. QAR 2.19 billion forthe same period in 2011, an increaseof 7% year over year; Oper<strong>at</strong>ingProfit of QAR 575 million vs. QAR461 million for the same period in2011, an increase of 25% year overyear; Net Profit of QAR 835 millionvs. QAR 711 million for the sameperiod in 2011, an increase of 17%year over year.Milaha’s Maritime & Logisticssegment net profit stronglyimproved over 2011, driven largelyby port services and containerfeeder transport activities. A onetimeincome rel<strong>at</strong>ed to an increasedstake in 2 LNG carriers boosted thenet profit of the Gas & Petrochemsegment rel<strong>at</strong>ive to 2011 by 5%.“2012 was another exciting andchallenging year for Milaha, onein which we delivered stronglyimproved financial performancewhile continuing to make progresstowards our long term str<strong>at</strong>egicgoals,” said Sheikh Ali Bin JassimAl Thani, Chairman and ManagingDirector of Milaha. “The combin<strong>at</strong>ionof a dynamic Q<strong>at</strong>ari economy andour own significant, internal effortsto optimize productivity withinMilaha contributed to a strong yearoverall.”Milaha’s Maritime & Logisticsdivision delivers a comprehensiverange of services to some of theregion’s biggest players in the oil,gas & petrochemical sectors – aswell as major importers, exportersand shipping companies.April 201347
NEWSCalogi, the worldwide leader in onlinesupply chain management, today announcedsignificant upgrades to its e-booking system. The changes allow forwardersubscribers to grow their e-cargocapabilities.With the upgrades, a forwarder canrequest availability from the airline. Theairline can then autom<strong>at</strong>ically reply tothe request from its host system or byCalogi Upgrades E-booking Systemassessing its capacity using Calogi’sflight workbench and respond to theforwarder’s request. Once capacity hasbeen determined, the forwarder canview both the airfreight r<strong>at</strong>e and theflight availability and then choose thebest option. The forwarder also has theoption to book shipments directly fromtheir airline-alloc<strong>at</strong>ed allotments.In addition, the booked shipment de-tails are autom<strong>at</strong>ically registered against theCalogi flight workbench. Calogi’s flight workbenchallows the GSA or airline to managetheir capacity and to determine how muchmoney they earned in real-time, on a shipment-by-shipmentand flight-by-flight basis.“At Calogi, we are constantly looking <strong>at</strong>ways to simplify the airfreight booking systemand help our subscribers become moreefficient,” said P<strong>at</strong>rick Murray, Head of Calogi.“The l<strong>at</strong>est upgrades to our system will improveproductivity for the forwarder and airlineand help eradic<strong>at</strong>e manual paper-basedprocesses. In Calogi communities the telephoneand fax machine are heading towardsobsolescence when it comes to doing cargobusiness.”The solution has been pilot-tested with anumber of airlines and is now being rolledout in Calogi communities worldwide. Theairline booking fe<strong>at</strong>ure is part of the e-Prosuite of forwarder products and c-Powersuite of airline / GSA products.Saudia Cargo signs deal to grow West Africa servicesSaudi <strong>Air</strong>lines Cargo Co has said it hasstrengthened its rel<strong>at</strong>ionship with FastForward Cargo in the UAE by increasingits frequencies to West Africa from DubaiWorld Central. Under an agreement signedby both parties, the new partnershipwill oper<strong>at</strong>e wh<strong>at</strong> is equivalent to 175combined B747 flights between the UAEand West Africa, connecting mainly toLagos in Nigeria and N’Djamena in Chad viaSaudia Cargo’s hubs in Riyadh and Jeddah.“The renewal of the contract with FastForward further strengthens our positionin the UAE to Africa air cargo market,” saidPeter Scholten, VP Commercial <strong>at</strong> SaudiaCargo. “The weekly commitment from FastForward is an important client on our 2weekly freighter flights to N’Djamena anda large contributor to our daily freighterflights to Lagos.”“Saudia Cargo has been instrumental inhelping us reach a dominant position inWest Africa where, over the last five years,we have grown to be one of the biggestlogistics solutions providers from our basein Sharjah and Dubai,” said Umar Al Ameen,CEO of Fast Forwward.“We are honoured to have been awardeda further contract extension by the airlineand see Saudia’s confidence as a reward forthe commitment shown by our staff andthe company overall,” he added.Saudi <strong>Air</strong>lines Cargo Company oper<strong>at</strong>esscheduled freighter services with 13freighters and sells the belly-capacityon 145 passenger aircraft for SaudiArabia’s flag carrier Saudia, spanning arapidly expanding global network of 225destin<strong>at</strong>ions. Fast Forward Cargo is part ofthe Fast Forward Group. Headquarteredin Dubai, it is one of the leading freightforwarders to the West African market.48April 2013
newsSwissport & SAS sign ‘Letter of Intent’Swissport Intern<strong>at</strong>ional Ltd. (Swissport)and Scandinavian <strong>Air</strong>line Systems (SAS)have announced they have signed a Letterof Intent. The letter cre<strong>at</strong>es the basis forcontinued negoti<strong>at</strong>ions between the twocompanies, aiming <strong>at</strong> an agreement totransfer full ownership of SAS groundhandling in Denmark, Sweden and Norwayto Swissport. As a first step, both partiesintend to establish a joint venture companyto which the business and oper<strong>at</strong>ions ofSAS ground handling and Spirit (cargohandling) will be transferred.The Letter of Intent is paving the wayfor continued negoti<strong>at</strong>ions between SASand Swissport Intern<strong>at</strong>ional rel<strong>at</strong>ed to thecomplete outsourcing of SAS ground andcargo handling services including theworkforce of approxim<strong>at</strong>ely 5000 full timeemployees in Scandinavia.It is the intention of both companiesto establish a joint venture company ofwhich Swissport will hold 51 percentownership and SAS 49 percent. Swissportwill take the management and oper<strong>at</strong>ionalresponsibility for the company th<strong>at</strong> willprovide the ground and cargo handlingfor SAS and other airline customersin Scandinavia. SAS will successivelytransfer full ownership of the company toSwissport.Per H. Utnegaard, Group President andCEO Swissport Intern<strong>at</strong>ional, “I am veryproud of SAS having chosen Swissport astheir partner for outsourcing the groundservice business. This is a perfect str<strong>at</strong>egicfit for both companies.”Rickard Gustafson, CEO of SAS: “Theletter of intent is an important achievementwithin our str<strong>at</strong>egy 4X Next Gener<strong>at</strong>ion.Not only is it a significant step towardsdelivering the outsourcing solution th<strong>at</strong>we set out for reducing complexity andsecuring a flexible cost base.”Q<strong>at</strong>ar <strong>Air</strong>ways aims for top-five slot, or betterQ<strong>at</strong>ar <strong>Air</strong>ways has set its sights onbecoming a top-five global cargo carrierin the next five years. CEO Akbar Al Bakertold the World Cargo Symposium th<strong>at</strong> QRcould even reach second or third placein the global rankings for general cargo(excluding the integr<strong>at</strong>ors) within thistime frame.The airline will be oper<strong>at</strong>ing 11freighters by the end of this year. AlBaker announced th<strong>at</strong> three more A330sfreighters will be delivered by the end ofthis year, taking the total up to six. Thefirst joined the fleet a few days ago, thesecond is imminent and a third will arrivethis spring. He said the new metal offered40 percent more capacity than the A300s,which had been “a core part of our cargofleet” but would now be phased out. The<strong>Air</strong>bus capacity will be in addition to QR’sBoeing 777 freighters, which will increaseto five this year.Cargo accounts for 28 percent of Q<strong>at</strong>ar<strong>Air</strong>ways’ revenue, compared with anindustry average of 12 percent for. In termsof its belly-hold capacity alone, given itslarge wide-bodied passenger fleet, AlBaker said the carrier could out-performmany combin<strong>at</strong>ion oper<strong>at</strong>ors. Chief CargoOfficer Ulrich Ogiermann said QR’s currentcomplement was 121 aircraft, serving 125destin<strong>at</strong>ions. By 2015, the carrier is set tohave 170 aircraft. It has 250 aircraft onorder in all.The strongest freight lane currentlyis Hong Kong-Doha, served with sixfreighters per week. Ogiermann wouldnot reveal which new routes the carrierwas targeting as its main-deck fleetexpanded, saying only th<strong>at</strong> the marketremained vol<strong>at</strong>ile and the landscapewas “always changing.” Al Baker toldthe conference th<strong>at</strong> Q<strong>at</strong>ar <strong>Air</strong>ways hasapplied for an AOC to oper<strong>at</strong>e an airlinein Saudi Arabia, initially for domesticservices only but with l<strong>at</strong>er plans tooper<strong>at</strong>e intern<strong>at</strong>ionally.April 201349
PROCUREMENTGLOBALAND SUPPLY CHAININ OIL AND GAS2013Praxis Interactive Forum27 - 29 May 2013Abu Dhabi, UAEIn partnership withEnhanced Str<strong>at</strong>egies for Procurement& Supply Chain in Oil and GasSEARCH LEARNING COMMUNITY CONSULTANCY MARKET ITWwww.praxis-global.comThe forum identifies sucessful measures in oil and gas supply chain andpinpoints critical issues faced by the primary stakeholders over a series ofbrainstorming discussionsMedia PartnerDeveloped byKey Topics Discussed?Involve NOW:EndorserL<strong>at</strong>est Industry trends followed to extractmaximum profitability out of your supply chainEffectively managing supplier rel<strong>at</strong>ions andcosts controlL<strong>at</strong>est case studies in developing effectiveprocurement str<strong>at</strong>egiesEffectively managing the inform<strong>at</strong>ion sharing andrel<strong>at</strong>ionship between different business processesDevelop best practices and succesful measures inoil and gas supply chainGlobal Procurement and Supply Chain in Oil and Gas 2013 –Praxis Interactive Forum calls the industry for their input to thisstr<strong>at</strong>egic forum. If you have an interesting case study or/and you feelth<strong>at</strong> you can be a str<strong>at</strong>egic contributor to this forum, CallSerah Ben <strong>at</strong> +971 4 884 1110 / +971 50 145 0838 or emailserahben@praxis-global.comOur industry is <strong>at</strong> a vital point where it is calling out for a learningpl<strong>at</strong>form to share and transfer knowledge – and where industrypractitioners are able to discuss their challenges and come up withtangible solutions!
NEWSMidEast carriers topworld for cargo growthin January 2013Etihad Cargo, Swissport agree onglobal partnership dealMiddle Eastern airlines continued tosee the fastest growth in cargo businessin January, according to l<strong>at</strong>est figuresreleased by the Intern<strong>at</strong>ional <strong>Air</strong> TransportAssoci<strong>at</strong>ion (IATA). The region’s carriersreported a demand increase in freight of16.3 percent over January 2012. This wasahead of a 12.4 percent capacity expansion.IATA said the Middle East’s airlinescontinue to benefit from route and capacityexpansion into rapidly growing economiesin West Africa and Asia. The Januarycargo performance continued the stronggrowth seen in 2012. Freight demandgrew 14.7 percent in the Middle East lastyear, compared to 8.2 percent growth inthe previous year. The cargo growth wascoupled with 14.3 percent uptick in demandin January, which was evenly m<strong>at</strong>ched by a14.4 percent rise in available capacity.Tony Tyler, IATA’s director general and CEO,said: “The air freight business is showingsome encouraging signs. But it’s too earlyto be overly optimistic. “While the declinehas stopped, overall volumes are still belowthe levels of 2010 and 2011. Load factorsare low. And the global economy is fragile.Our forecast remains for modest demandgrowth of 1.4 percent. But with weak loadfactors, yields are going to continue to beunder severe downward pressure.”52 April 2013Etihad Cargo has certified intern<strong>at</strong>ionalground handling services company SwissportIntern<strong>at</strong>ional Ltd as its first PreferredHandling Partner (PHP). Only companieswho meet the high service performancestandards of Etihad Cargo and can assureconsistency in quality across their regionaloper<strong>at</strong>ions can be certified a PreferredHandling Partner.Etihad Cargo has specific performancebenchmarks in the areas of safety, securitymanagement, regul<strong>at</strong>ory compliance,training, IT interfaces, business planningand risk management. The two-year PHPcertific<strong>at</strong>ion with Swissport is focused initiallyon six Etihad Cargo st<strong>at</strong>ions; Athens,Geneva, Larnaca, Nairobi, Seoul and Toronto.Etihad Cargo hopes to expand cargooper<strong>at</strong>ions with Swissport <strong>at</strong> other destin<strong>at</strong>ionsover time, in addition to enhancingcargo handling <strong>at</strong> more than 100 off-lineSwissport destin<strong>at</strong>ions which Etihad Cargooffers in conjunction with partners.Kevin Knight, Chief Str<strong>at</strong>egy and PlanningOfficer <strong>at</strong> Etihad <strong>Air</strong>ways, said: “Swissportis world-renowned and has an enviabletrack record in providing high-qualityand efficient ground services to cargo oper<strong>at</strong>ors.“Following an extensive audit of theircorpor<strong>at</strong>e procedures and compliancewith Etihad Cargo’s expect<strong>at</strong>ions, we believethis PHP certific<strong>at</strong>ion not only makessound business sense, but the synergiesderived from the deal also raise the bar forother suppliers to join our Etihad CargoPHP program.“The Etihad Cargo-Swissport PHP dealwill standardise the product and servicewe jointly deliver, strengthen our networkoper<strong>at</strong>ions, and enhance the reliability andquality of ground handling services to ourcustomers. We look forward to developingthis partnership into one of mutual confidenceand trust, and maximising the returnson our commercial oper<strong>at</strong>ions.”(L) Etihad <strong>Air</strong>ways Vice President Cargo, David Kerrand Swissport Executive Vice President Cargo Services,John B<strong>at</strong>ten shake hands on the new PHP deal.John B<strong>at</strong>ten, Executive Vice PresidentCargo Services <strong>at</strong> Swissport Intern<strong>at</strong>ionalLtd. said: “We are proud Etihad Cargo haschosen us as their first ever Preferred HandlingPartner and we look forward to closecooper<strong>at</strong>ion as we provide the highestquality services and processes to furtherdevelop and expand our partnership intothe future.”Swissport Intern<strong>at</strong>ional Ltd. and EtihadCargo are both members of the Intern<strong>at</strong>ional<strong>Air</strong> Transport Associ<strong>at</strong>ion’s Cargo2000 (C2K) industry group. The group’smission is to cre<strong>at</strong>e and implement a C2Kquality standard and management systemby bringing about gre<strong>at</strong>er efficiencies, improvingcustomer service and reducingcosts in the worldwide air cargo industry.Etihad Cargo serves 86 destin<strong>at</strong>ions intern<strong>at</strong>ionallyand oper<strong>at</strong>es a fleet of twoBoeing B777F, one Boeing 747-400F, two<strong>Air</strong>bus A330-200F and one <strong>Air</strong>bus A300-600F. To ensure capacity stays ahead ofdemand, Etihad Cargo will take delivery offour additional freighters in 2013 and 2014,comprising one Boeing B777F, one Boeing747-400ERF (wet-leased from KLM Cargo)and two <strong>Air</strong>bus A330-200F.
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<strong>SCLG</strong> Leadership CompositionMembershipCorpor<strong>at</strong>e MembershipMembership with the Supply Chain and Logistics Group (<strong>SCLG</strong>) is open to all organis<strong>at</strong>ions. Corpor<strong>at</strong>emembers may nomin<strong>at</strong>e four to six members, depending on the c<strong>at</strong>egory of membership- basic, privileged or premier - they opt for. All nomin<strong>at</strong>ed members shall be allowed to vote <strong>at</strong> theAnnual General Meeting (AGM) and <strong>at</strong> any Extraordinary General Meetings. The Board of Directors(BoD) and Executive Committee (EC) members shall decide the annual fees for membership.GLOBAL THOUGHT ANDINDUSTRY LEADERSIndividual MembershipOpen to any individual from any part of the world. The annual subscription shall be set from timeto time as deemed necessary by the Board of Advisors and Executive Committee members.Student MembersOpen to students in Full Time Educ<strong>at</strong>ion only. Student membership shall not convey any votingrights to the individual. The annual subscription shall be set from time to time as deemed necessaryby the Board of Advisors / Executive committee members.Why be an <strong>SCLG</strong> MemberA membership allows access to educ<strong>at</strong>ional training, seminars and networking evenings <strong>at</strong>concessional and reb<strong>at</strong>ed r<strong>at</strong>es. It also provides reb<strong>at</strong>es on subscription of membership to <strong>SCLG</strong> , sintern<strong>at</strong>ional partners. There is also a certific<strong>at</strong>e th<strong>at</strong> distinguishes a member as a professionallyfocused individual or enterprise committed to the cause of the supply chain and logistics industry.For more details, please visit our website on www.sclgme.org. If you wish to volunteer to helpus foster a better supply chain and logistics community, please contact Kanchan Vora on admin@sclgme.org. The <strong>SCLG</strong> Middle East is a non-profit organiz<strong>at</strong>ion working under the umbrella of theDubai Chamber of Commerce and Industry to promote the cause of the supply chain and logisticsindustry. It brings opportunities for personal and professional development through networkingprospects among like-minded professionals and corpor<strong>at</strong>ions on a global basis.The <strong>SCLG</strong> was founded with the help of senior managment professionals representing a widespectrum of industries in the supply chain. It strives to bring the best in educ<strong>at</strong>ion, seminarsand interaction through partnerships and alliances with a variety of similar bodies across theglobe. The Group , s official magazine, The Supply Chain and Logistics Link, addresses the needsof the supply chain professionals in the Middle East. It presents news, views, developments andinform<strong>at</strong>ion drawn from industry experts. The first of its kind in the region, The Link aspires tobe a benchmark for the industry community, offering valuable insights and inform<strong>at</strong>ion to thetarget market. The magazine , s articles and news fe<strong>at</strong>ures cover innov<strong>at</strong>ive supply chain practices,emerging technologies, e-commerce and market inform<strong>at</strong>ion from industry leaders.Shashi ShekharFounder & Group President <strong>SCLG</strong>Mohammad SharafDP WorldMichael ProffittClifford CuttelleMishal KanooKanoo GroupFadi GhandourAramexSaadi Al RaisRHS LogisticsDavid WildMax Sales SolutionsMissionTo provide an accessible, dynamic, professional networking environment th<strong>at</strong> facilit<strong>at</strong>es theachievement of professional, educ<strong>at</strong>ional and personal goals by members of the <strong>SCLG</strong> communityin an <strong>at</strong>mosphere th<strong>at</strong> encourages professional development, diversity, and innov<strong>at</strong>ion in theSupply Chain and Logistics Management.ObjectivesTo promote the cause of the Supply Chain and Logistics industry and raise the overall standardsof all industries on end to end supply chain. • To protect the interests of member organis<strong>at</strong>ionsand support government bodies in formul<strong>at</strong>ion of policy framework for logistics organis<strong>at</strong>ions.• To encourage the free exchange of knowledge and skills rel<strong>at</strong>ing Supply Chain and Logisticswithin the members of the organis<strong>at</strong>ion. • To provide all members an opportunity to networkamong each other and help facilit<strong>at</strong>e an overall efficient commercial environment. • Undertakestudies, compute and maintain inform<strong>at</strong>ion, st<strong>at</strong>istical d<strong>at</strong>a and official documents rel<strong>at</strong>ing tovarious aspects of Supply Chain and Logistics industry for the benefit of all. • To establish andmaintain contact with similar organis<strong>at</strong>ions intern<strong>at</strong>ionally and provide all members an opportunityto network with like- minded organis<strong>at</strong>ions / members across the globe. To conduct trainingcourses, seminars, conferences and studies rel<strong>at</strong>ing Supply Chain and Logistics; also establish alibrary and research centre rel<strong>at</strong>ing this industry to expand the knowledge base. • To establishgood rel<strong>at</strong>ions with other professional groups or societies th<strong>at</strong> exist or to be established locallyor globally. • To promote the cause of educ<strong>at</strong>ion in Supply Chain and Logistics among n<strong>at</strong>ionalsof UAE and thereby contribute to build a cadre of professionals and extra competent n<strong>at</strong>ionals totake up current and future challenges of the Supply Chain and Logistics industries.Sanjay NaikEmir<strong>at</strong>es GroupJinendra SanchetiVidal FZEDr. John G<strong>at</strong>tornaHamdi OsmanEssa Al SalahAgility LogisticsApril 201355
ProfileMeet the <strong>SCLG</strong> LeadershipBrian has led business oper<strong>at</strong>ions in the recruitment“sector for the past 9 years and has been back in the MiddleEast since 2008 where he has built a strong reput<strong>at</strong>ionwithin the Logistics & Supply Chain community across theEMEA Region as the leading recruiter for the sector. Hisexpertise ranges from executive search and recruitment,to management of high volume bulk recruitment projectsas well as the cre<strong>at</strong>ion and delivery of innov<strong>at</strong>ive talentacquisition and management programs.“Brian Cartwright’s first introductionto life in the Middle East started<strong>at</strong> the age of three when he spent fouryears of his childhood living in Kuwaitwhilst his f<strong>at</strong>her was working for theKuwait Oil Company. He developeda fondness for the region during thistime and was quick to return as soonas he spotted the right opportunity.Brian has led business oper<strong>at</strong>ionsin the recruitment sector for the past9 years and has been back in the MiddleEast since 2008 where he has builta strong reput<strong>at</strong>ion within the Logistics& Supply Chain community across theEMEA Region as the leading recruiterfor the sector. His expertise ranges fromexecutive search and recruitment, tomanagement of high volume bulk recruitmentprojects as well as the cre<strong>at</strong>ionand delivery of innov<strong>at</strong>ive talentacquisition and management programs.He holds a key position as a memberof the Logistics Executive seniormanagement team overseeing theMEA regional oper<strong>at</strong>ions whilst liaisingclosely with their other regionalteams which are str<strong>at</strong>egically loc<strong>at</strong>edin key logistics hubs across the world.Logistics Executive are specialists inthe Supply Chain and Logistics sectorproviding headhunting and recruitmentservices as well as delivering bespoke HRand business performance consultingprojects to companies across the globe.An extremely pro-active member of the<strong>SCLG</strong> Executive Committee and a regularcontributor of thought leadership to industrymedia, Brian is energetically championingthe cause of making Supply Chain& Logistics a much more <strong>at</strong>tractive industryto the next gener<strong>at</strong>ion of future leaders.Away from his working life he is anaccomplished motorcyclist and also aqualified motorcycle instructor, his otherinterests include mountain biking, snowboarding,squash and SCUBA Diving.If you haven’t met him already youare sure to bump into him <strong>at</strong> the variousSupply Chain and Logistics events takingplace across the region, Brian is alwaysfriendly and approachable and anavid networker who works hard to maintainexcellent professional rel<strong>at</strong>ionshipswith everyone he meets. He welcomesthe opportunity to meet peers and fellowpartners in the SC&L industry in hisoffices or in official forums, seminars,conferences and summit meetings.April 201357
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