Growth picks up further speed: Hilti at a glance Corporate culture ...
Growth picks up further speed: Hilti at a glance Corporate culture ...
Growth picks up further speed: Hilti at a glance Corporate culture ...
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Annual Report<br />
2006<br />
<strong>Growth</strong> <strong>picks</strong> <strong>up</strong> <strong>further</strong> <strong>speed</strong>: <strong>Hilti</strong> <strong>at</strong> a <strong>glance</strong><br />
Corpor<strong>at</strong>e <strong>culture</strong>: the journey continues<br />
The mar<strong>at</strong>hon breaker hammer<br />
New faces <strong>at</strong> the top: meet the Executive Board
Page 2<br />
Contents<br />
4 “We cre<strong>at</strong>e enthusiastic customers ...”<br />
The complete Mission St<strong>at</strong>ement<br />
5 “. . . and build a better future”<br />
Social and ecological responsibility<br />
6 <strong>Hilti</strong> in 2006: <strong>Growth</strong> <strong>picks</strong> <strong>up</strong> <strong>further</strong> <strong>speed</strong><br />
14 Corpor<strong>at</strong>e <strong>culture</strong>: the journey continues<br />
16 Str<strong>at</strong>egy: the three Cs continue<br />
16 Processes: a complete makeover<br />
17 Research and development: pl<strong>at</strong>forms for efficiency<br />
18 S<strong>up</strong>ply chain: logistics keeps pace with growth<br />
19 Ecology: environment-friendly construction and waste<br />
disposal<br />
20 A breaker hammer runs a mar<strong>at</strong>hon –<br />
for the environment as well<br />
26 “The difference is immedi<strong>at</strong>ely apparent,” says a customer<br />
29 Always the l<strong>at</strong>est technology<br />
29 Customer s<strong>at</strong>isfaction: constantly high<br />
32 News for building professionals<br />
39 Social responsibility: Codes of Conduct for<br />
employees as well as for partners and s<strong>up</strong>pliers<br />
40 Social responsibility: sharing success with others<br />
41 Social responsibility: committed to the next gener<strong>at</strong>ion<br />
42 The Executive Board<br />
44 The Board of Directors<br />
6 The <strong>Hilti</strong> Gro<strong>up</strong> is growing<br />
under its own steam<br />
and cre<strong>at</strong>ed 1395 new<br />
jobs worldwide in 2006.<br />
40 <strong>Hilti</strong> employees<br />
are committed to<br />
a voc<strong>at</strong>ional<br />
training center.<br />
20 This breaker hammer,<br />
a durable top performer,<br />
also protects its user’s<br />
health. How is th<strong>at</strong> possible?<br />
<strong>Hilti</strong> in brief<br />
<strong>Hilti</strong> provides leading-edge<br />
technology to the global<br />
construction industry. <strong>Hilti</strong> products,<br />
systems and services offer<br />
the construction professional innov<strong>at</strong>ive<br />
solutions with outstanding<br />
added value. The headquarters<br />
of the <strong>Hilti</strong> Gro<strong>up</strong> are in<br />
Schaan in the Principality of<br />
Liechtenstein.<br />
Some 18,000 employees, in more<br />
than 120 countries around the<br />
world, enthuse their customers<br />
while building a better future. The<br />
corpor<strong>at</strong>e <strong>culture</strong> is founded on<br />
integrity, courage, teamwork and<br />
commitment.<br />
<strong>Hilti</strong> excels through outstanding<br />
innov<strong>at</strong>ion, top quality, direct<br />
customer rel<strong>at</strong>ions and effective<br />
marketing. Two-thirds of the employees<br />
work directly for the customer<br />
in sales organiz<strong>at</strong>ions and<br />
in engineering. <strong>Hilti</strong> has its own<br />
production plants as well as research<br />
and development centers<br />
in Europe and Asia.<br />
Founded in 1941, the worldwide<br />
<strong>Hilti</strong> Gro<strong>up</strong> evolved from a small<br />
family company. Since 2000, the<br />
Martin <strong>Hilti</strong> Family Trust holds<br />
all shares and, since 2003, about<br />
99 percent of the particip<strong>at</strong>ion<br />
certific<strong>at</strong>es of <strong>Hilti</strong> Corpor<strong>at</strong>ion.<br />
This safeguards the <strong>further</strong> development<br />
of the company founder<br />
Martin <strong>Hilti</strong>’s life’s work in the<br />
long term.<br />
<strong>Hilti</strong> <strong>up</strong>holds a clear value orient<strong>at</strong>ion<br />
and pursues a policy of<br />
stakeholder value. Integr<strong>at</strong>ing the<br />
interests of all the company’s<br />
partners – customers, s<strong>up</strong>pliers<br />
and staff – into its str<strong>at</strong>egy and actively<br />
honoring its social and ecological<br />
responsibility cre<strong>at</strong>es the<br />
found<strong>at</strong>ion of trust th<strong>at</strong> makes<br />
possible the long-term success of<br />
the company.
‘‘<br />
The fact th<strong>at</strong> our sales turnover<br />
surpassed four billion<br />
Swiss francs for the first time in<br />
2006 is due not only to the excellent<br />
shape of the global economy.<br />
The <strong>Hilti</strong> Gro<strong>up</strong> made <strong>further</strong> remarkable<br />
progress this past year<br />
in sales force development, and<br />
we have thus been able to take advantage<br />
of the ongoing economic<br />
<strong>up</strong>turn as well as to continue to<br />
improve our market penetr<strong>at</strong>ion in<br />
the future. Our company is expanding<br />
under its own steam, in<br />
line with our str<strong>at</strong>egy of sustainable<br />
profitable growth. Our oper<strong>at</strong>ing<br />
result of 422 million<br />
Swiss francs represents 31 percent<br />
growth in 2006, once again<br />
ahead of sales turnover, which<br />
itself posted a sound 13 percent<br />
growth.<br />
But 2006, a year of continued<br />
double-digit growth, will also go<br />
down in company annals as a time<br />
of transition. At the foot of this<br />
page, dear reader, you will notice<br />
the sign<strong>at</strong>ures of three men:<br />
Michael <strong>Hilti</strong>, who handed over the<br />
Chair of the Board of Directors to<br />
Pius Baschera on January 1, 2007,<br />
and remains on the Board; Pius<br />
Baschera, who has in his turn<br />
handed over the job of Chief Exec-<br />
Annual Report 2006<br />
The duties<br />
of growth<br />
utive Officer to Bo Risberg; and<br />
Bo Risberg himself, until December<br />
31, 2006, a member of the Executive<br />
Board and now responsible<br />
for the entirety of our oper<strong>at</strong>ions.<br />
We announced our plans for a<br />
changing of the guard already in<br />
2005, including Egbert Appel’s<br />
intended withdrawal from the Executive<br />
Board and the fact th<strong>at</strong><br />
Christoph Loos and Stefan Nöken,<br />
both of our management, would be<br />
joining th<strong>at</strong> body. Corpor<strong>at</strong>e continuity,<br />
the development of our <strong>culture</strong><br />
and our continuing success –<br />
these are important to us. Th<strong>at</strong> is<br />
why we are taking <strong>up</strong> the issue of<br />
succession in good time, and ensuring<br />
a smooth transition. We put<br />
our new Executive Board in place<br />
gradually throughout the second<br />
half of 2006, and the new team<br />
has already set its str<strong>at</strong>egic agenda<br />
into 2015.<br />
As a business enterprise we share<br />
responsibility for our society and<br />
our environment, a duty th<strong>at</strong> we believe<br />
is indispensable to our corpor<strong>at</strong>e<br />
well-being. After all, we will<br />
not be able to continue on this<br />
same successful p<strong>at</strong>h unless we in-<br />
Michael <strong>Hilti</strong> Pius Baschera Bo Risberg<br />
Page 3<br />
For Pius Baschera,<br />
Michael <strong>Hilti</strong> and<br />
Bo Risberg (from left),<br />
economic success<br />
and sustainability<br />
are of equal<br />
importance.<br />
tegr<strong>at</strong>e social and ecological accountability<br />
into our activities,<br />
and thus strive to meet the needs<br />
of all stakeholders. It is with this<br />
in mind th<strong>at</strong> we address purely<br />
economic aspects alongside the issue<br />
of sustainability in the Annual<br />
Report 2006.<br />
We would like to express our<br />
thanks to all those who share<br />
our comprehensive commitment,<br />
and who have contributed to our<br />
success: our staff and customers,<br />
our partners and s<strong>up</strong>pliers<br />
’’<br />
around the globe.
Page 4<br />
We cre<strong>at</strong>e<br />
enthusiastic<br />
customers . . .<br />
At <strong>Hilti</strong>, the Mission St<strong>at</strong>ement is the source of<br />
each success and every activity. It appears word<br />
for word here in the Annual Report.<br />
Our purpose<br />
We passion<strong>at</strong>ely cre<strong>at</strong>e enthusiastic<br />
customers and build a better<br />
future!<br />
Enthusiastic customers<br />
We cre<strong>at</strong>e success for our customers<br />
by identifying their needs<br />
and providing innov<strong>at</strong>ive and<br />
value-adding solutions.<br />
Build a better future<br />
We foster a company clim<strong>at</strong>e in<br />
which every team member is<br />
valued and able to grow.<br />
We develop win-win rel<strong>at</strong>ionships<br />
with our partners and s<strong>up</strong>pliers.<br />
We embrace our responsibility<br />
towards society and environment.<br />
We aim to achieve significant<br />
and sustainable profitable growth,<br />
thus securing our freedom of action.<br />
We live our values<br />
The found<strong>at</strong>ion of our <strong>culture</strong> is<br />
integrity, courage, teamwork and<br />
commitment.<br />
Our <strong>culture</strong><br />
We share a common purpose.<br />
We take self-responsibility for the<br />
development of the business, our<br />
team and ourselves.<br />
We encourage, coach and s<strong>up</strong>port<br />
each other to achieve outstanding<br />
results.<br />
Our <strong>culture</strong> is a journey – Our Culture<br />
Journey.<br />
We accomplish our<br />
purpose through people<br />
We have excellent team members.<br />
We expect high performance and<br />
we offer high incentives.<br />
We recruit and develop our people<br />
based on their competencies, accomplishments<br />
and potential.<br />
We give them the chance to grow<br />
with us as part of a team and to<br />
develop a long-term career within<br />
the <strong>Hilti</strong> Gro<strong>up</strong>.<br />
We accomplish our<br />
purpose through<br />
our Champion 3C<br />
Str<strong>at</strong>egy<br />
Customer: We want to be our customers’best<br />
partner. Their requirements<br />
drive our actions.<br />
Competency: We are committed<br />
to excellence in innov<strong>at</strong>ion, total<br />
quality, direct customer rel<strong>at</strong>ionships<br />
and effective marketing.<br />
Concentr<strong>at</strong>ion: We focus on products<br />
and markets where we can<br />
achieve and sustain leadership<br />
positions.<br />
We accomplish our<br />
purpose through global<br />
processes<br />
All of our activities are derived<br />
from our str<strong>at</strong>egic imper<strong>at</strong>ives<br />
“Product Leadership,” “Market<br />
Reach” and “Oper<strong>at</strong>ional Excellence.”<br />
In order to continuously improve<br />
customer s<strong>at</strong>isfaction and productivity,<br />
our approach is based on<br />
the highest level of harmoniz<strong>at</strong>ion<br />
and ongoing optimiz<strong>at</strong>ion of our<br />
business processes.
Annual Report 2006<br />
. . . and<br />
build a better<br />
future<br />
<strong>Hilti</strong> employees follow the Mission St<strong>at</strong>ement, along<br />
with its call for social and ecological responsibility.<br />
Fulfilling this duty is the only way for a company to<br />
remain profitable over the long term.<br />
<strong>Hilti</strong> tradition and corpor<strong>at</strong>e<br />
<strong>culture</strong> testify to the company’s<br />
highly developed sense of<br />
responsibility. But th<strong>at</strong> is not yet<br />
enough to s<strong>at</strong>isfy either the company<br />
or its employees. Beginning<br />
as early as 1998, all production<br />
plants as well as the individual<br />
business units, with Product Development,<br />
were certified to the<br />
ISO 14001 environmental standard.<br />
In 2004 initial prepar<strong>at</strong>ions were<br />
made to apply the principle of sustainability<br />
to additional units, to<br />
<strong>further</strong> system<strong>at</strong>ize it, and to make<br />
it possible to quantify and manage<br />
it over the long term.<br />
Just as important as ecological<br />
responsibility for sustainable corpor<strong>at</strong>e<br />
success is the social dimension.<br />
For <strong>Hilti</strong>, this social dimension<br />
comprises two elements,<br />
which it lives out as a “Gre<strong>at</strong> Place<br />
to Work” and a “Gre<strong>at</strong> Citizen.”<br />
Thus, on the one hand, the focus is<br />
on the employees and their families.<br />
“We are looking to hire the<br />
best possible staff, train and develop<br />
them, and keep them in our<br />
employ,” says Egbert Appel, who<br />
was a member of the Executive<br />
Board until the end of 2006 and is<br />
now a trustee, and thus a member,<br />
of the Martin <strong>Hilti</strong> Family Trust.<br />
“As a ‘Gre<strong>at</strong> Citizen,’ on the other<br />
hand, we take a stand on m<strong>at</strong>ters<br />
of general social concern,” Egbert<br />
Appel continues. “The Martin<br />
<strong>Hilti</strong> Family Trust, together with<br />
the <strong>Hilti</strong> Gro<strong>up</strong>, is helping to build<br />
a better future.” Read more about<br />
<strong>Hilti</strong> as a “Gre<strong>at</strong> Place to Work”<br />
and a “Gre<strong>at</strong> Citizen” on pages 14<br />
and 39.<br />
In spring of 2006 <strong>Hilti</strong> signed the<br />
United N<strong>at</strong>ions Global Compact<br />
and thus committed itself to s<strong>up</strong>porting<br />
the initi<strong>at</strong>ive’s ten principles.<br />
These set out core values in<br />
the areas of environmental protection,<br />
human rights, labor rights and<br />
anti-corr<strong>up</strong>tion. In his then-capacity<br />
as Chief Executive Officer, Pius<br />
Baschera joined high-ranking represent<strong>at</strong>ives<br />
of intern<strong>at</strong>ional engineering<br />
and construction firms <strong>at</strong><br />
the 2004 Davos World Economic<br />
Forum in signing a document<br />
strongly condemning corr<strong>up</strong>tion.<br />
Furthermore, as early as 2002,<br />
<strong>Hilti</strong> developed its own “Code of<br />
Conduct,” guidelines for employees<br />
striving to <strong>up</strong>hold a global<br />
standard. The <strong>Hilti</strong> code not only<br />
s<strong>at</strong>isfies legal provisions, it actually<br />
exceeds them in many points.<br />
Page 5<br />
A <strong>further</strong> “Code of Conduct”<br />
obliges <strong>Hilti</strong> s<strong>up</strong>pliers, among<br />
other things, to toler<strong>at</strong>e neither<br />
corr<strong>up</strong>tion nor child labor, to guarantee<br />
staff security, and to produce<br />
and dispose of waste in an environment-friendly<br />
fashion. For details<br />
of these two “Codes of Conduct”<br />
see page 39.<br />
<strong>Hilti</strong> is currently introducing reporting<br />
processes aimed <strong>at</strong> measuring<br />
sustainability in all relevant<br />
business units and establishing it<br />
as a component of its management<br />
system.
Page 6<br />
The <strong>Hilti</strong> Gro<strong>up</strong> in 2006<br />
Profitable<br />
growth <strong>picks</strong> <strong>up</strong><br />
<strong>further</strong> <strong>speed</strong><br />
The <strong>Hilti</strong> Gro<strong>up</strong> used the general economic <strong>up</strong>turn in 2006 to <strong>further</strong><br />
acceler<strong>at</strong>e its growth. 65 years after the company’s found<strong>at</strong>ion, sales<br />
turnover has exceeded the four-billion mark, increasing 13 percent<br />
to reach 4.1 billion Swiss francs. The oper<strong>at</strong>ing result, meanwhile, grew<br />
31 percent to 422 million Swiss francs, outstripping turnover. The<br />
<strong>Hilti</strong> Gro<strong>up</strong> thus <strong>further</strong> acceler<strong>at</strong>ed its profitable organic growth.<br />
The global economy was firing<br />
on all cylinders in 2006.<br />
In order to take advantage of this<br />
extraordinarily positive economic<br />
environment and penetr<strong>at</strong>e markets<br />
even more decisively, <strong>Hilti</strong><br />
massively enhanced its sales capacities,<br />
with new staff joining the<br />
individual marketing organiz<strong>at</strong>ions<br />
throughout the year. In sales<br />
alone, 1079 new employees signed<br />
on, an increase of 8.6 percent.<br />
Overall, <strong>Hilti</strong> cre<strong>at</strong>ed 1395 new<br />
jobs last year. The average number<br />
of employees in 2006 was<br />
17,250 (2005: 16,050).<br />
Parallel to this development, <strong>Hilti</strong><br />
also successfully launched new<br />
products and services in 2006.<br />
The enhancement of its sales network<br />
and the introduction of additional<br />
<strong>at</strong>tractive product and<br />
service offerings led to a 13 percent<br />
boost in sales turnover in<br />
2006, from 3,638 million to 4,118<br />
million Swiss francs, or an increase<br />
of 12 percent in local currencies.<br />
The <strong>Hilti</strong> Gro<strong>up</strong> was thus<br />
able to continue expanding and<br />
anchoring its position on the market.<br />
Double-digit growth r<strong>at</strong>es in Swiss<br />
francs were posted across all regions,<br />
with North America, L<strong>at</strong>in<br />
America and the Asia / Pacific<br />
market regions increasing the<br />
most. The European region with<br />
its gre<strong>at</strong>er market penetr<strong>at</strong>ion also<br />
saw marked sales growth.<br />
Contributing 65 percent of total<br />
sales (2005: 66 percent), the Europe<br />
/Africa market region retains<br />
its lead. North America contributed<br />
22 percent of total sales<br />
(2005: 21 percent), L<strong>at</strong>in America<br />
Europe /Africa North America<br />
L<strong>at</strong>in America Asia /Pacific<br />
The <strong>Hilti</strong> Gro<strong>up</strong> gener<strong>at</strong>es some<br />
two-thirds of its turnover in Europe.<br />
2 percent, as in 2005, and Asia/Pacific<br />
also remained steady against<br />
the previous year <strong>at</strong> 11 percent.<br />
Sales growth January–December 2006 year on year:<br />
Higher<br />
oper<strong>at</strong>ing result<br />
The sharp rise in commodity<br />
prices and acceler<strong>at</strong>ed increase in<br />
costs due to development of sales<br />
capacities neg<strong>at</strong>ively influenced<br />
the oper<strong>at</strong>ing result. However,<br />
through continuous improvement<br />
of processes and <strong>further</strong> internal<br />
productivity-raising measures, the<br />
<strong>Hilti</strong> Gro<strong>up</strong> was able to overcompens<strong>at</strong>e<br />
and thus achieve an overproportion<strong>at</strong>e<br />
increase in its oper<strong>at</strong>ing<br />
result. <strong>Growth</strong> of the Gro<strong>up</strong><br />
was <strong>further</strong> strengthened by the<br />
positive currency effects produced<br />
by the euro’s appreci<strong>at</strong>ion.<br />
The overall consequence was an<br />
oper<strong>at</strong>ing result of 422 million<br />
2006 2005 Difference Difference<br />
in millions CHF in millions CHF in CHF (%) in local currency (%)<br />
Europe /Africa 2,668 2,408 10.8 8.9<br />
North America 906 764 18.6 17.2<br />
L<strong>at</strong>in America 96 81 18.0 14.7<br />
Asia /Pacific 448 385 16.3 16.8<br />
Gro<strong>up</strong> 4,118 3,638 13.2 11.6
Swiss francs. This represents a 31<br />
percent gain over the 322 million<br />
Swiss francs posted in 2005. The<br />
<strong>Hilti</strong> Gro<strong>up</strong> was thus able to <strong>further</strong><br />
acceler<strong>at</strong>e the pace of its traditionally<br />
profitable growth virtually<br />
under its own steam.<br />
Earnings before interest and taxes<br />
(EBIT) climbed 21 percent in<br />
2006 from 389 million to 471 million<br />
Swiss francs. The positive<br />
currency effects visible in the oper<strong>at</strong>ing<br />
result were partly neutralized<br />
<strong>at</strong> EBIT level by the lower<br />
USD valu<strong>at</strong>ion of customer receivables.<br />
The EBIT margin, meanwhile,<br />
increased to 11.4 percent<br />
(2005: 10.7 percent).<br />
At 344 million Swiss francs, net<br />
income in 2006 exceeds the 284<br />
million posted in 2005 by 21 percent.<br />
On December 31, 2006, the equity<br />
r<strong>at</strong>io stood <strong>at</strong> 57 percent as against<br />
55 percent year on year.<br />
Annual Report 2006<br />
The Board of Directors proposes<br />
to the General Meeting of <strong>Hilti</strong><br />
Corpor<strong>at</strong>ion a dividend of 44.––<br />
Swiss francs per particip<strong>at</strong>ion certific<strong>at</strong>e<br />
for 2006.<br />
2007 outlook<br />
Assuming th<strong>at</strong> the economy remains<br />
as strong as it was in 2006,<br />
the <strong>Hilti</strong> Gro<strong>up</strong> is set to continue<br />
on its growth p<strong>at</strong>h in 2007. This<br />
will include <strong>further</strong> expansion of<br />
its sales capacities as well as<br />
of its product and service range.<br />
Having for the first time posted<br />
sales turnover above the fourbillion<br />
mark in 2006, the <strong>Hilti</strong><br />
Gro<strong>up</strong> aims to double this figure<br />
by 2015.<br />
The <strong>Hilti</strong> business model<br />
Page 7<br />
The people who work for <strong>Hilti</strong> and for <strong>Hilti</strong> customers do so in line with<br />
their own Mission St<strong>at</strong>ement: “We cre<strong>at</strong>e enthusiastic customers and<br />
build a better future.” – See the whole text on page 4.<br />
When a company’s employees continue to develop, this means th<strong>at</strong><br />
the company grows as well. This conviction forms the bedrock of the<br />
<strong>Hilti</strong> Gro<strong>up</strong>’s well-developed corpor<strong>at</strong>e <strong>culture</strong>, as well as of its economic<br />
success. – For more on people and corpor<strong>at</strong>e <strong>culture</strong> see<br />
page 14.<br />
Corpor<strong>at</strong>e str<strong>at</strong>egy and processes are developed on the basis of<br />
Mission St<strong>at</strong>ement and corpor<strong>at</strong>e <strong>culture</strong>. The <strong>Hilti</strong> Gro<strong>up</strong> continues<br />
to stand by its successful “Champion 3C Str<strong>at</strong>egy” and in 2006 planned<br />
its next str<strong>at</strong>egic period to 2015, with growth, differenti<strong>at</strong>ion,<br />
productivity and people the w<strong>at</strong>chwords th<strong>at</strong> will guide the Gro<strong>up</strong><br />
through 2007 and into the future. – For more on str<strong>at</strong>egy see page 16.<br />
In addition to increasing its efficiency, process-oriented work makes<br />
<strong>Hilti</strong> a reliable partner for customers and s<strong>up</strong>pliers both. Core processes<br />
are those affecting marketing and sales (page 16), research and development<br />
(page 17), the s<strong>up</strong>ply chain (pages 18–19) and Professional Services<br />
(page 29). With the inaugur<strong>at</strong>ion of the logistics center in Nendeln<br />
in Liechtenstein, s<strong>up</strong>ply chain processes will see continued improvement<br />
in 2007 – and customers will enjoy shorter delivery times.<br />
Process orient<strong>at</strong>ion <strong>at</strong> work also means more energy for innov<strong>at</strong>ion. In<br />
2006 <strong>Hilti</strong> spent 164 million Swiss francs on research and development,<br />
or a gain of 9 percent over the 151 million spent in 2005. – For the 2006<br />
key innov<strong>at</strong>ions see page 32. The ability to innov<strong>at</strong>e also leads to differenti<strong>at</strong>ion<br />
and added value in products and services, as set out, among<br />
other things, in str<strong>at</strong>egic planning for the coming years.<br />
Mission St<strong>at</strong>ement, corpor<strong>at</strong>e <strong>culture</strong>, str<strong>at</strong>egy and processes all have a<br />
common goal: surprising and enthusing customers. <strong>Hilti</strong> products and<br />
services provide customers today with the things they will need tomorrow.<br />
<strong>Hilti</strong> increased its customer s<strong>at</strong>isfaction r<strong>at</strong>e in 2006 by one point,<br />
to score 82 on a scale of 0 to 100. – See more on page 29. Customer s<strong>at</strong>isfaction<br />
depends on the happiness of both employees and s<strong>up</strong>pliers. –<br />
See more on pages 15 and 17.<br />
Surprising how much sustainability one breaker hammer can provide –<br />
see more beginning on page 20. No m<strong>at</strong>ter how well it performs, it is only<br />
by respecting customer health and providing workplace safety th<strong>at</strong> a<br />
<strong>Hilti</strong> product can contribute to the company’s economic success. The<br />
<strong>Hilti</strong> Gro<strong>up</strong> traditionally takes its responsibility for society and the environment<br />
seriously. It is currently introducing reporting processes aimed<br />
<strong>at</strong> measuring sustainability in all relevant business units and establishing<br />
it as a component of its management system. Long-term economic<br />
success is reserved for companies guided by the principle of sustainability.
Page 8<br />
Key st<strong>at</strong>istics<br />
Asia / Pacific<br />
North America<br />
L<strong>at</strong>in America<br />
Europe /Africa<br />
Net sales (CHF million) Oper<strong>at</strong>ing result (CHF million)<br />
2002 2003 2004 2005 2006<br />
306<br />
729<br />
69<br />
1,889<br />
308<br />
649<br />
59<br />
1,997<br />
338<br />
685<br />
64<br />
2,212<br />
385<br />
764<br />
81<br />
2,408<br />
2,993 3,013 3,299 3,638 4,118<br />
EBIT (CHF million)<br />
448<br />
906<br />
96<br />
2,668<br />
2004 2005 2006<br />
343 389 471<br />
135 137 140 151 164<br />
2002 2003 2004 2005 2006<br />
223 235 276 322 422<br />
Net income (CHF million)<br />
2002 2003 2004 2005 2006<br />
27 186 246 284 344<br />
Research and<br />
development expenditure (CHF million) Employees (average of year)<br />
2002 2003 2004 2005 2006 2002 2003 2004 2005 2006<br />
Asia / Pacific<br />
North America<br />
L<strong>at</strong>in America<br />
Europe /Africa<br />
1,690<br />
2,275<br />
680<br />
9,945<br />
1,685<br />
2,282<br />
547<br />
10,126<br />
1,750<br />
2,354<br />
498<br />
10,518<br />
1,739<br />
2,502<br />
554<br />
11,255<br />
1,765<br />
2,725<br />
600<br />
12,160<br />
14,590 14,640 15,120 16,050 17,250
Important Note<br />
Annual Report 2006<br />
The following pages contain extracts from the 2006 financial report of<br />
the <strong>Hilti</strong> Gro<strong>up</strong>. Because these pages do not contain the full consolid<strong>at</strong>ed<br />
financial st<strong>at</strong>ements, they do not present complete inform<strong>at</strong>ion about<br />
the financial position, financial performance and cash flows of the <strong>Hilti</strong><br />
Gro<strong>up</strong> for 2006. Complete inform<strong>at</strong>ion, including the notes to the consolid<strong>at</strong>ed<br />
financial st<strong>at</strong>ements referred to below, is contained in the 2006<br />
financial report which will be available on the Gro<strong>up</strong>’s website<br />
(www.hilti.com) from l<strong>at</strong>e March 2007.<br />
Consolid<strong>at</strong>ed income st<strong>at</strong>ement (amounts in CHF million)<br />
Net sales (29) 4,118.2 3,638.1<br />
Other oper<strong>at</strong>ing revenues 55.6 50.2<br />
Total oper<strong>at</strong>ing revenues 4,173.8 3,688.3<br />
Change in inventory of components of work in progress and finished goods 48.5 31.5<br />
M<strong>at</strong>erial costs (30) (1,304.0) (1,166.8)<br />
Personnel expenses (31) (1,565.0) (1,388.3)<br />
Depreci<strong>at</strong>ion and amortis<strong>at</strong>ion (32) (170.7) (164.1)<br />
Other oper<strong>at</strong>ing expenses (33) (760.8) (678.4)<br />
Total oper<strong>at</strong>ing expenses (3,752.0) (3,366.1)<br />
Oper<strong>at</strong>ing result 421.8 322.2<br />
Share of profit /(loss) of equity-accounted associ<strong>at</strong>es and joint ventures (10) 0.8 0.9<br />
Other revenues and expenses (net) (34) 48.6 66.1<br />
Earnings before finance costs and income tax expense (EBIT) 471.2 389.2<br />
Finance costs (35) (70.4) (67.7)<br />
Net income before income tax expense 400.8 321.5<br />
Income tax expense (36) (56.9) (37.7)<br />
Net income 343.9 283.8<br />
Net income is 100% <strong>at</strong>tributable to equity holders of the parent. The<br />
gro<strong>up</strong> has no minority interest.<br />
The notes to the consolid<strong>at</strong>ed financial st<strong>at</strong>ements which immedi<strong>at</strong>ely<br />
follow the consolid<strong>at</strong>ed cash flow st<strong>at</strong>ement are an integral part of,<br />
Page 9<br />
The full 2006 consolid<strong>at</strong>ed financial st<strong>at</strong>ements which are included in<br />
the 2006 financial report have been prepared in accordance with intern<strong>at</strong>ional<br />
financial reporting standards (IFRS). The five-year summary<br />
inform<strong>at</strong>ion in the charts on the previous page and in these extracts<br />
which covers oper<strong>at</strong>ing result, EBIT, net income, and equity is reported<br />
in accordance with IFRS only from the 2004 year. The 2002 and 2003<br />
inform<strong>at</strong>ion has not been rest<strong>at</strong>ed from the prior basis of reporting<br />
(Swiss GAAP FER).<br />
Note<br />
2006<br />
2005<br />
and should be read in conjunction with, the consolid<strong>at</strong>ed balance sheet,<br />
the consolid<strong>at</strong>ed income st<strong>at</strong>ement, the consolid<strong>at</strong>ed st<strong>at</strong>ement<br />
of recognized income and expense, and the consolid<strong>at</strong>ed cash flow<br />
st<strong>at</strong>ement.
Page 10<br />
Consolid<strong>at</strong>ed balance sheet of the <strong>Hilti</strong> Gro<strong>up</strong> as <strong>at</strong> December 31 (amounts in CHF million)<br />
ASSETS<br />
Intangible assets (7) 184.5 169.2<br />
Property, plant and equipment (8) 704.4 651.9<br />
Investment property (9) 5.9 6.2<br />
Investments in associ<strong>at</strong>es and joint ventures (10) 6.0 5.2<br />
Deferred income tax assets (11) 101.7 103.1<br />
Other financial investments (12) 14.1 15.1<br />
Trade and other receivables (14) 119.6 66.8<br />
Deriv<strong>at</strong>ive financial instruments (16) – –<br />
Total non-current assets 1,136.2 1,017.5<br />
Inventories (13) 560.2 473.3<br />
Trade and other receivables (14) 992.2 843.6<br />
Current income taxes receivable (26) 9.6 7.9<br />
Accrued income and prepayments (15) 51.2 48.4<br />
Deriv<strong>at</strong>ive financial instruments (16) 5.9 –<br />
Financial assets <strong>at</strong> fair value through profit or loss (17) 45.0 43.9<br />
Cash and cash equivalents (18) 978.0 937.3<br />
Assets classified as held for sale (19) 0.5 1.1<br />
Total current assets 2,642.6 2,355.5<br />
TOTAL ASSETS 3,778.8 3,373.0<br />
The notes to the consolid<strong>at</strong>ed financial st<strong>at</strong>ements which immedi<strong>at</strong>ely<br />
follow the consolid<strong>at</strong>ed cash flow st<strong>at</strong>ement are an integral part of,<br />
and should be read in conjunction with, the consolid<strong>at</strong>ed balance sheet,<br />
Note<br />
2006<br />
2005<br />
the consolid<strong>at</strong>ed income st<strong>at</strong>ement, the consolid<strong>at</strong>ed st<strong>at</strong>ement<br />
of recognized income and expense, and the consolid<strong>at</strong>ed cash flow<br />
st<strong>at</strong>ement.
EQUITY AND LIABILITIES<br />
Equity (20) 2,158.9 1,853.8<br />
Provisions (21) 138.6 125.7<br />
Pension and termin<strong>at</strong>ion benefit oblig<strong>at</strong>ions (22) 108.3 154.8<br />
Deferred income tax liabilities (11) 35.5 26.5<br />
Bonds (23) 147.6 201.3<br />
Long-term bank borrowings (24) 11.3 11.5<br />
Trade and other payables (25) 13.1 12.1<br />
Deriv<strong>at</strong>ive financial instruments (16) 0.9 –<br />
Total non-current liabilities 455.3 531.9<br />
Provisions (21) 45.6 65.8<br />
Trade and other payables (25) 272.5 237.1<br />
Current income taxes payable (26) 100.6 92.2<br />
Accrued liabilities and deferred income (27) 334.1 277.9<br />
Bonds (23) 200.7 150.1<br />
Short-term bank borrowings (28) 204.8 149.7<br />
Deriv<strong>at</strong>ive financial instruments (16) 6.3 14.5<br />
Total current liabilities 1,164.6 987.3<br />
Total liabilities 1,619.9 1,519.2<br />
TOTAL EQUITY AND LIABILITIES 3,778.8 3,373.0<br />
Equity comprises issued capital and reserves. These are 100% <strong>at</strong>tributable<br />
to equity holders of the parent. The gro<strong>up</strong> has no minority interest.<br />
The notes to the consolid<strong>at</strong>ed financial st<strong>at</strong>ements which immedi<strong>at</strong>ely<br />
follow the consolid<strong>at</strong>ed cash flow st<strong>at</strong>ement are an integral part of,<br />
Inform<strong>at</strong>ion on particip<strong>at</strong>ion certific<strong>at</strong>es (PCs) (CHF / no.)<br />
Annual Report 2006<br />
2006<br />
(IFRS)<br />
Consolid<strong>at</strong>ed net income per PC 135.7 112.0 96.9 73.2 10.7<br />
Consolid<strong>at</strong>ed equity per PC 851.9 731.4 640.9 537.7 902.0<br />
Dividend per PC 44.0 36.5 28.0 20.0 250.0<br />
Issued and dividend-bearing PCs 774,400 774,400 774,400 774,400 774,400<br />
Authorized PC capital (CHF million) 5 5 5 5 5<br />
Note<br />
2005<br />
(IFRS)<br />
2004<br />
(IFRS)<br />
2006<br />
2003<br />
Page 11<br />
2005<br />
and should be read in conjunction with, the consolid<strong>at</strong>ed balance sheet,<br />
the consolid<strong>at</strong>ed income st<strong>at</strong>ement, the consolid<strong>at</strong>ed st<strong>at</strong>ement<br />
of recognized income and expense, and the consolid<strong>at</strong>ed cash flow<br />
st<strong>at</strong>ement.<br />
2002
Page 12<br />
Look into<br />
my eyes
Underw<strong>at</strong>er s<strong>at</strong>isfaction: off<br />
the coast of the Egyptian<br />
city of Alexandria, the French underw<strong>at</strong>er<br />
archaeologist Franck<br />
Goddio and his team have discovered<br />
st<strong>at</strong>ues unseen for more than<br />
two thousand years. Specialist<br />
divers have brought to light the<br />
Annual Report 2006<br />
treasures of the ancient cities of<br />
Canopus and Herakleion, including<br />
monumental objects weighing<br />
several tons. “Egypt’s Sunken<br />
Treasures” were shown publicly<br />
for the first time in Berlin in the<br />
summer of 2006. The exhibition<br />
of some 500 objects in the Martin-<br />
Gropius-Bau <strong>at</strong>tracted 450,000<br />
visitors, making it one of Germany’s<br />
most successful museum<br />
shows. For more than ten years the<br />
<strong>Hilti</strong> Found<strong>at</strong>ion has been s<strong>up</strong>porting<br />
Franck Goddio’s excav<strong>at</strong>ions,<br />
which shed new light on Egyptian<br />
history.<br />
Page 13
Page 14<br />
<strong>Hilti</strong> aims to recruit the best possible employees, people who are prepared<br />
to give their all and develop beyond wh<strong>at</strong> is actually required<br />
of them. In return, <strong>Hilti</strong>, a “Gre<strong>at</strong> Place to Work,” offers them the<br />
opportunity for a long-term career within the company. Their grasp<br />
of the corpor<strong>at</strong>e <strong>culture</strong> affords them a basis for success – both<br />
personal and corpor<strong>at</strong>e.<br />
Corpor<strong>at</strong>e <strong>culture</strong>:<br />
the journey continues<br />
The pace of work <strong>at</strong> <strong>Hilti</strong><br />
makes it imper<strong>at</strong>ive to pause<br />
for thought every now and then.<br />
The employees are constantly<br />
growing, both personally and professionally,<br />
and the corpor<strong>at</strong>e <strong>culture</strong><br />
is constantly growing along<br />
with them. They liken the experience<br />
to a journey with periodic rest<br />
stops, from which they emerge refreshed<br />
and ready to proceed all<br />
the more alertly. The journey, “Our<br />
Culture Journey,” is never-ending.<br />
At <strong>Hilti</strong>, these rest stops take the<br />
form of so-called Team Camps, to<br />
which teams retre<strong>at</strong> every 15 to 18<br />
months. These interactive workshops<br />
fe<strong>at</strong>ure extremely candid discussions<br />
of ways of living out the<br />
Mission St<strong>at</strong>ement in future, consider<strong>at</strong>ions<br />
of obstacles to the effort<br />
to go from “Good to Gre<strong>at</strong>,” and<br />
ideas for the <strong>further</strong> promotion and<br />
implement<strong>at</strong>ion of the company’s<br />
four core values, integrity, courage,<br />
teamwork and commitment.<br />
The number of <strong>Hilti</strong> employees<br />
who have visited Team Camp 1 increases<br />
continuously, climbing<br />
from 7,000 to 15,000 in the course<br />
Values lived out in common, successes celebr<strong>at</strong>ed together: the management team of <strong>Hilti</strong> France meets for a planning session.<br />
More than 90 percent of all staff have already <strong>at</strong>tended Team Camp 1.<br />
of 2006. In other words, around<br />
90 percent of all staff have <strong>at</strong>tended<br />
their Team Camp. And not<br />
a few of them, some 1,000 in all,<br />
have already been through the next<br />
phase, Team Camp 2, in 2006, actively<br />
contributing to the several<br />
days they spent in each other’s<br />
company. Expenditure for these<br />
workshops alone rose from 6.8<br />
million Swiss francs in 2005 to<br />
12.5 million Swiss francs, with a<br />
concomitant rise in the number of<br />
working days needed for the Team<br />
Camps from some 16,000 in 2005<br />
to 32,000 in 2006.
87 percent of all staff worldwide are proud to work for <strong>Hilti</strong>.<br />
<strong>Hilti</strong> employees are all familiar<br />
with the process: each<br />
September they are asked for their<br />
opinion in an anonymous survey.<br />
In 2006, 92 percent took part. And<br />
every year, around 87 percent say<br />
they are proud to work for <strong>Hilti</strong>.<br />
This pride is also reflected in the<br />
numbers of those who remain with<br />
<strong>Hilti</strong> over the long term, and who<br />
plan and pursue their careers <strong>at</strong> the<br />
company: for years now, this figure<br />
has remained constant above<br />
an already high 85 percent. In<br />
2006, 87 percent stayed on, which<br />
means a fluctu<strong>at</strong>ion r<strong>at</strong>e of 13 percent.<br />
It is only when new staff are properly<br />
integr<strong>at</strong>ed th<strong>at</strong> they can fully<br />
realize their potential <strong>at</strong> <strong>Hilti</strong>.<br />
Annual Report 2006<br />
“I feel good here.<br />
I want to stay”<br />
Many of the employees who signed<br />
on during the previous 24 months<br />
are staying <strong>at</strong> <strong>Hilti</strong>, with their ranks<br />
rising in 2006 from their long-time<br />
stable level of around 80 percent<br />
to almost 82 percent. The welldeveloped<br />
– and developing – corpor<strong>at</strong>e<br />
<strong>culture</strong> is surely a central<br />
reason for this increase.<br />
Another constantly high figure<br />
also suggests th<strong>at</strong> people sign on <strong>at</strong><br />
<strong>Hilti</strong>, and commit themselves to<br />
<strong>Hilti</strong> customers, for the long term,<br />
and th<strong>at</strong> the company itself sets<br />
gre<strong>at</strong> store by continuity: while<br />
some 82 percent of vacant management<br />
positions in 2005 were<br />
filled with internal candid<strong>at</strong>es, in<br />
2006 this figure had dropped<br />
slightly to 76 percent, a decline<br />
th<strong>at</strong> can be ascribed to the global<br />
expansion of sales capacities. Nor<br />
is this spirit evident in sales<br />
turnover and results alone: the<br />
average number of employees rose<br />
once again in 2006, following a 5.9<br />
Retention R<strong>at</strong>e Integr<strong>at</strong>ion Success R<strong>at</strong>e<br />
95%<br />
85%<br />
75%<br />
65%<br />
85.20%<br />
81.30%<br />
Page 15<br />
percent increase in 2005, from<br />
16,050 to 17,250, <strong>up</strong> 7.5 percent<br />
over the previous year. In sales<br />
alone, <strong>Hilti</strong> in 2006 saw 1079 new<br />
employees come on board.<br />
87.00% 86.70%<br />
79.80%<br />
81.60%<br />
2004 2005 2006<br />
It is only when new staff are properly integr<strong>at</strong>ed th<strong>at</strong> they can realize<br />
their potential <strong>at</strong> <strong>Hilti</strong> and plan their careers.
Page 16<br />
Str<strong>at</strong>egy<br />
The three Cs continue<br />
For <strong>Hilti</strong> staff, the three Cs are more than simply<br />
a corpor<strong>at</strong>e credo: they form the str<strong>at</strong>egic blueprint<br />
for their activities. The <strong>Hilti</strong> Gro<strong>up</strong> has been<br />
guided by its “Champion 3C Str<strong>at</strong>egy” since<br />
1996, and will continue to follow it in the future.<br />
The customer comes first –<br />
without exception. Th<strong>at</strong> is<br />
why the first C stands for customer.<br />
<strong>Hilti</strong> provides its customers<br />
with unique competency – the<br />
source of the second C. The products,<br />
systems and services offered<br />
to the customers are distinguished<br />
by p<strong>at</strong>hbreaking innov<strong>at</strong>ion and<br />
total quality. The third C stands<br />
for concentr<strong>at</strong>ion on markets and<br />
products where <strong>Hilti</strong> can achieve<br />
and sustain leadership positions.<br />
While staff worked toward their<br />
immedi<strong>at</strong>e oper<strong>at</strong>ional goals in<br />
2006, the <strong>Hilti</strong> Gro<strong>up</strong>’s Executive<br />
Board and Executive Management<br />
Team were preparing for the next<br />
str<strong>at</strong>egic period, to stretch into<br />
2015. They were aided in their<br />
planning by experts from a range<br />
When <strong>Hilti</strong> Española S.A.<br />
switched over in May<br />
2006, it meant th<strong>at</strong> a total of 18<br />
marketing organiz<strong>at</strong>ions, including<br />
the 11 largest, all eight <strong>Hilti</strong><br />
production plants and corpor<strong>at</strong>e<br />
headquarters had begun to oper<strong>at</strong>e<br />
of specialist areas and geographic<br />
regions. They confirmed the fundamental<br />
soundness of the “Champion<br />
3C Str<strong>at</strong>egy” with a series<br />
of profound and comprehensive<br />
analyses, and in view of future<br />
development scenarios.<br />
At the Intern<strong>at</strong>ional Str<strong>at</strong>egy Forum<br />
in Davos, which brought<br />
together some 150 members of<br />
<strong>up</strong>per management from around<br />
the world in November 2006, the<br />
third phase of the corpor<strong>at</strong>e str<strong>at</strong>egy<br />
was inaugur<strong>at</strong>ed: <strong>Hilti</strong> will<br />
continue on its growth p<strong>at</strong>h, profiling<br />
itself even more distinctly by<br />
means of its products and services,<br />
increasing productivity <strong>further</strong> in<br />
all areas while <strong>at</strong> the same time<br />
making its employees and their<br />
development its main priority. “We<br />
with the new processes and the<br />
new system. The second phase of<br />
the rollout, which started in the<br />
summer of 2006, is now reaching<br />
the remaining marketing organiz<strong>at</strong>ions<br />
in Eastern Europe, Southern<br />
Europe and South America.<br />
are aware of the fact th<strong>at</strong> we must<br />
continue to learn, both as individuals<br />
and as an organiz<strong>at</strong>ion, if we<br />
are to be successful in an increasingly<br />
competitive environment,”<br />
said Bo Risberg in Davos, setting<br />
the tone for his coming work<br />
as Chief Executive Officer. “Th<strong>at</strong><br />
said, our core competency remains<br />
the same as ever: providing innov<strong>at</strong>ive<br />
solutions, developed with<br />
the help of our practical expertise<br />
and direct customer rel<strong>at</strong>ions. This<br />
will continue to form the basis of<br />
our business model.”<br />
Processes<br />
A complete makeover<br />
The largest internal project so far in the company’s<br />
history, the introduction of globally<br />
standardized processes and a corresponding<br />
IT system, reached a milestone in May 2006.<br />
The project aims to boost customer s<strong>at</strong>isfaction<br />
and employee efficiency.<br />
“At the end of 2005, two-thirds<br />
of the worldwide <strong>Hilti</strong> team had<br />
switched over,” says Martin Petry,<br />
the <strong>Hilti</strong> Gro<strong>up</strong>’s Chief Inform<strong>at</strong>ion<br />
Officer, “while by l<strong>at</strong>e 2006<br />
three-quarters of all <strong>Hilti</strong> staff were<br />
using the new processes and the<br />
new system.” By mid-2008, all<br />
<strong>Hilti</strong> customers and staff will be<br />
able to take advantage of the significant<br />
benefits arising from the<br />
processes and system.<br />
Efficiency – for<br />
the customer<br />
“I was able to see with my own<br />
eyes once more wh<strong>at</strong> makes our<br />
company so successful, by stepping<br />
into the shoes of a technical<br />
salesperson: equipped with laptop<br />
and handheld, no longer taking<br />
manual notes after a customer<br />
meeting but instead studiously<br />
and diligently organizing<br />
electronic customer d<strong>at</strong>a.”<br />
Bruno Walt,<br />
Head of Europe 2 Region,<br />
April 2006<br />
“Thanks to our standardized<br />
processes and corresponding<br />
system, the entire sales staff of<br />
each marketing organiz<strong>at</strong>ion now<br />
have the same inform<strong>at</strong>ion available.<br />
Th<strong>at</strong> way, they always know<br />
where every customer stands,<br />
and wh<strong>at</strong> subjects they should<br />
bring <strong>up</strong> with them.”<br />
Kerim Can,<br />
Global Process<br />
Owner Market Reach,<br />
June 2006<br />
“When one of my customers<br />
buys something <strong>at</strong> a <strong>Hilti</strong> Center,<br />
I see it the next day on my laptop.<br />
For me, the new technology<br />
means more efficiency and less<br />
stress.”<br />
Christian Calenzani,<br />
Technical Salesperson,<br />
<strong>Hilti</strong> Italia S.p.A.,<br />
July 2006<br />
“When we are able to use the inform<strong>at</strong>ion<br />
collected to offer our<br />
customers comprehensive and<br />
<strong>speed</strong>y service, it makes us just<br />
as enthusiastic as them.”<br />
Be<strong>at</strong> Ganz,<br />
Customer Service,<br />
<strong>Hilti</strong> (Schweiz) AG,<br />
November 2006
Research and development<br />
Craftspeople and construction<br />
workers want highperformance<br />
tools – preferably<br />
powered with rechargeable b<strong>at</strong>teries<br />
for consistent mobility. The<br />
lithium-ion b<strong>at</strong>teries launched by<br />
<strong>Hilti</strong> in 2006 specifically for the<br />
building trade are the answer to<br />
this wish. <strong>Hilti</strong> has developed both<br />
b<strong>at</strong>tery technology and the corresponding<br />
products, such as the<br />
recharger, as a pl<strong>at</strong>form th<strong>at</strong> can be<br />
used for various tool types. “It is<br />
becoming ever more imper<strong>at</strong>ive to<br />
develop technological pl<strong>at</strong>forms,”<br />
notes M<strong>at</strong>thias Gillner, Head of<br />
Partnerships with s<strong>up</strong>pliers<br />
built on trust are a key success<br />
factor. In 2006 <strong>Hilti</strong> had<br />
itself r<strong>at</strong>ed by its s<strong>up</strong>pliers for<br />
the first time in an Intern<strong>at</strong>ional<br />
S<strong>up</strong>plier Opinion Survey. “We<br />
are delighted with the result,”<br />
says Stefan Nöken, previously<br />
Head S<strong>up</strong>ply Chain, since January<br />
1, 2007, member of the Ex-<br />
Annual Report 2006<br />
Pl<strong>at</strong>forms for<br />
efficiency<br />
Business Area Electric Tools &<br />
Accessories, “not only for reasons<br />
of efficiency and cost, but also<br />
because of an ever-expanding<br />
range of products. In 2006 we actually<br />
doubled our range of cordless<br />
screwdrivers, from six models<br />
to twelve.” According to M<strong>at</strong>thias<br />
Gillner, the <strong>Hilti</strong> lithium-ion based<br />
product portfolio will continue to<br />
expand: “This technology will<br />
make new applic<strong>at</strong>ions possible.”<br />
Expenditure on research and development<br />
rose in 2006 by 9<br />
percent, in absolute terms from<br />
Success through partnership<br />
ecutive Board. “It also shows us<br />
where we still have room for improvement.”<br />
The purchasing teams have<br />
launched three global initi<strong>at</strong>ives,<br />
as well as numerous initi<strong>at</strong>ives <strong>at</strong><br />
the individual team level, so as to<br />
make collabor<strong>at</strong>ion with s<strong>up</strong>pliers<br />
work even more smoothly, and in-<br />
151 million<br />
Swiss francs to<br />
164 million. Compared<br />
to sales turnover, which has<br />
increased sharply, expenditure<br />
now stands <strong>at</strong> 4.0 percent (2005:<br />
4.2 percent).<br />
Read more about lithium-ion<br />
technology and the new<br />
products launched in 2006 on<br />
page 33.<br />
crease their already high level of<br />
s<strong>at</strong>isfaction. Studies show th<strong>at</strong><br />
manufacturers th<strong>at</strong> are held in<br />
high esteem by their s<strong>up</strong>pliers are<br />
among the most successful companies.<br />
Stefan Nöken puts it this way:<br />
“Further strengthening our s<strong>up</strong>plier<br />
rel<strong>at</strong>ions is our s<strong>up</strong>ply chain’s<br />
way of contributing to sustainable<br />
profitable growth.”<br />
Page 17<br />
One technology<br />
for many different tools:<br />
the lithium-ion based product<br />
portfolio requiring one single<br />
charger (far right) is expanding.<br />
<strong>Hilti</strong> has devised a “Code of Conduct”<br />
specially tailored for s<strong>up</strong>pliers,<br />
setting out behavioral<br />
guidelines for dealings with staff,<br />
society and the environment. For<br />
more inform<strong>at</strong>ion see page 39.<br />
You can find the whole “Code of<br />
Conduct” <strong>at</strong> www.hilti.com
Page 18<br />
Logistics keeps<br />
pace with growth<br />
In future <strong>Hilti</strong> aims to s<strong>up</strong>ply its customers even more promptly. The logistics center in Nendeln, in Liechtenstein, which will begin<br />
oper<strong>at</strong>ions in 2007, is the starting point for the distribution network.<br />
From Liechtenstein to the<br />
world: in 2007, <strong>Hilti</strong> will<br />
open its new logistics center in<br />
Nendeln in Liechtenstein. With<br />
room for almost 30,000 palettes,<br />
the center is the company’s largest<br />
and most autom<strong>at</strong>ed warehouse. It<br />
is also more than simply a token<br />
of constant growth: the logistics<br />
center is the starting point for<br />
the distribution network developed<br />
for <strong>Hilti</strong> by experts and currently<br />
being implemented. In future <strong>Hilti</strong><br />
aims to s<strong>up</strong>ply its customers around<br />
the world even more promptly and<br />
has set itself as a goal a delivery<br />
turnaround of one day <strong>at</strong> most for<br />
over 90 percent of orders. Alongside<br />
improved processes, <strong>further</strong><br />
warehouses are being established<br />
in North America and Eastern Europe.<br />
This will cut down on customers’storage<br />
and administr<strong>at</strong>ion<br />
requirements and make it possible<br />
for them to work efficiently and<br />
cost-effectively. In return, <strong>Hilti</strong><br />
will be able to use its new distribution<br />
network to serve its customers<br />
with gre<strong>at</strong>er flexibility and quicker<br />
turnaround, and guarantee reliable<br />
delivery even as it continues to<br />
grow.
Environment-friendly construction<br />
Working together with Liechtensteinische<br />
Kraftwerke (LKW,<br />
Liechtenstein power plants), <strong>Hilti</strong><br />
has installed the country’s largest<br />
photovoltaic facility on the roof of<br />
its new logistics center in Nendeln.<br />
The modules s<strong>up</strong>ply around 40<br />
percent of the solar energy produced<br />
in Liechtenstein. In addition,<br />
the logistics center and the<br />
new office building th<strong>at</strong> went <strong>up</strong> in<br />
2006 on the grounds of <strong>Hilti</strong> head-<br />
Environment-friendly<br />
waste disposal<br />
In European Union member<br />
st<strong>at</strong>es, customers can return their<br />
old <strong>Hilti</strong> tools free of charge to a<br />
<strong>Hilti</strong> Center. <strong>Hilti</strong> disposes of waste<br />
with the gre<strong>at</strong>est possible respect<br />
for the environment. The European<br />
WEEE guidelines (Waste Electrical<br />
and Electronic Equipment) call for<br />
<strong>at</strong> least 70 percent of the weight of<br />
each electrical or electronic device<br />
to be recoverable in future; <strong>further</strong>more,<br />
the reusable and recyclable<br />
proportion of the device may not<br />
make <strong>up</strong> less than 50 percent of its<br />
weight. This is an ambitious goal,<br />
considering th<strong>at</strong> easily recyclable<br />
metal components are being replaced<br />
ever more commonly with<br />
parts made of synthetic m<strong>at</strong>erials.<br />
The tools are thus lighter, which<br />
Annual Report 2006<br />
quarters in Schaan use geothermal<br />
energy for he<strong>at</strong>ing and cooling,<br />
while the production facility in<br />
Kaufering, in Germany, cools its<br />
equipment and offices with well<br />
w<strong>at</strong>er, which reduces energy use<br />
and maintenance needs. Finally,<br />
some 70 percent of the waste he<strong>at</strong><br />
produced by the ventil<strong>at</strong>ion systems<br />
is recovered – which saves<br />
on n<strong>at</strong>ural gas.<br />
meets a key customer requirement<br />
and is contributing significantly to a<br />
healthier workplace. “Together with<br />
our recycling partners, our s<strong>up</strong>pliers<br />
and the producers of synthetic<br />
components, we are working on new<br />
approaches to the recovery of synthetic<br />
m<strong>at</strong>erials,” explains Remo<br />
Kluser, who manages Repair Services<br />
<strong>at</strong> <strong>Hilti</strong> headquarters along<br />
with his team.<br />
The team and external experts dismantled<br />
the entire <strong>Hilti</strong> tool range<br />
in order to determine wh<strong>at</strong> sort of<br />
waste disposal each part requires.<br />
Their analyses also serve to monitor<br />
compliance with RoHS, the European<br />
guideline on the restriction<br />
of hazardous substances. “This<br />
Liechtenstein’s largest photovoltaic facility has been installed<br />
on the roof of the logistics center.<br />
way, we’re also getting prepared<br />
for the future,” says Remo Kluser,<br />
who assumes th<strong>at</strong> restrictions are<br />
only bound to get stricter. “We’re<br />
TE 705 TE 706-AVR<br />
Quotas<br />
Recycling and<br />
reuse 68.2% 52.7%<br />
Recovery 98.3% 92.0%<br />
Disposal 1.7% 8.0%<br />
Page 19<br />
The <strong>Hilti</strong> TE 706-AVR breaker hammer – see page 20 for more details –<br />
exceeds the European Union’s call for <strong>at</strong> least 70 percent of the entire<br />
weight of a device to be made <strong>up</strong> of m<strong>at</strong>erial th<strong>at</strong> is reusable, recyclable<br />
and recoverable, and for the recyclable and reusable proportion to be<br />
higher than 50 percent.<br />
getting ready for it now.” The findings<br />
of the analyses are already being<br />
used in the development of new<br />
products.
Page 20
Annual Report 2006<br />
A breaker hammer<br />
runs a mar<strong>at</strong>hon –<br />
for the environment<br />
as well<br />
Page 21<br />
Who would have thought th<strong>at</strong> a <strong>Hilti</strong> breaker hammer could do something<br />
for the environment? The <strong>Hilti</strong> TE 706-AVR protects the health of its users,<br />
saves on raw m<strong>at</strong>erials and boosts cost efficiency. In durability and performance<br />
– as well as in its mar<strong>at</strong>hon for the environment – it more than<br />
meets customer expect<strong>at</strong>ions, thus contributing its share to the economic<br />
success of <strong>Hilti</strong>.
Page 22<br />
Users who do not unnecessarily expend<br />
physical force, but instead allow the<br />
breaker hammer to work for them, proceed<br />
with maximum efficiency and safety.<br />
The <strong>Hilti</strong> TE 706-AVR breaker hammer has its center of gravity in its chisel shaft.<br />
Just because something is big doesn’t mean it has to feel heavy.<br />
Staying power makes<br />
for cost efficiency<br />
The <strong>Hilti</strong> TE 706-AVR breaker<br />
hammer is a mar<strong>at</strong>hon runner with<br />
true endurance – it just keeps on<br />
running, twice as long as its predecessor,<br />
according to trials. Such<br />
reliability means less time is<br />
wasted on equipment breakdown,<br />
which in turn means th<strong>at</strong> builders<br />
need fewer tools: this is how<br />
<strong>Hilti</strong> contributes to its customers’<br />
cost efficiency. The long-distance<br />
runner has equal talent in the<br />
sprint. Its performance is extremely<br />
high: when the <strong>Hilti</strong><br />
TE 706-AVR breaker hammer was<br />
launched, no other tool of its kind<br />
on the market demonstr<strong>at</strong>ed both<br />
higher performance and increased<br />
durability<br />
Healthy workers,<br />
thanks to shell concept<br />
Conveyed to the hands and arms of<br />
their users, the vibr<strong>at</strong>ions produced<br />
by electrical tools produce stress<br />
and exhaustion. And if the recommended<br />
allowable daily dose of<br />
such vibr<strong>at</strong>ions is exceeded (as regul<strong>at</strong>ed<br />
by its very own set of guidelines<br />
in the European Union), this<br />
can over time prove damaging to<br />
workers’health. With their long periods<br />
of use and heavy vibr<strong>at</strong>ions,<br />
breaker hammers can be particularly<br />
problem<strong>at</strong>ic.<br />
Now, with the <strong>Hilti</strong> TE 706-AVR<br />
electropneum<strong>at</strong>ic breaker hammer,
uilders can help keep their workers<br />
comfortable and healthy. Using<br />
innov<strong>at</strong>ive technology to reduce<br />
vibr<strong>at</strong>ion, <strong>Hilti</strong> is continuing a tradition<br />
begun in 1997 with the<br />
TE 905-AVR breaker hammer. The<br />
tool’s Active Vibr<strong>at</strong>ion Reduction<br />
(AVR) system means th<strong>at</strong> the <strong>Hilti</strong><br />
TE 706-AVR’s active components –<br />
motor, gears and striking mechanism<br />
– are not rigidly connected to<br />
its passive components, which consist<br />
of its shell, switch and grip. The<br />
active components, <strong>at</strong>tached as<br />
they are by articul<strong>at</strong>ed arms, thus<br />
“swim” in the direction of the<br />
chisel shaft and transmit only restricted<br />
vibr<strong>at</strong>ions to the exterior<br />
shell. In addition, these vibr<strong>at</strong>ions<br />
are absorbed by a spring, which<br />
also keeps the active components<br />
in the correct position for work.<br />
The tool’s developers have made<br />
the chisel shaft its center of gravity,<br />
thus minimizing the cross acceler<strong>at</strong>ions<br />
arising from oper<strong>at</strong>ion of the<br />
tool and <strong>further</strong> optimizing vibr<strong>at</strong>ion<br />
muffling. Measurements have<br />
shown th<strong>at</strong> AVR reduces vibr<strong>at</strong>ion<br />
of the <strong>Hilti</strong> TE 706 breaker hammer<br />
by <strong>up</strong> to half, which puts the tool <strong>at</strong><br />
the top of its class.<br />
Excessive contact pressure brings<br />
the “swimming internal machinery”<br />
to a standstill <strong>at</strong> the rubbermounted<br />
grip, completely compressing<br />
the vibr<strong>at</strong>ion-absorbing<br />
spring and reducing the muffling<br />
effect. The spring, however, is de-<br />
Annual Report 2006<br />
signed precisely for such a “swimming”<br />
st<strong>at</strong>e, to allow the tool to<br />
achieve maximum performance.<br />
Users thus work with maximum efficiency<br />
and safety when they do<br />
not unnecessarily expend physical<br />
force, but instead allow the tool to<br />
work for them. This means both<br />
a reduction in long-term health<br />
hazards and above-average performance,<br />
reason enough for the<br />
TE 706-AVR to win a prize for innov<strong>at</strong>ion<br />
<strong>at</strong> an accident prevention<br />
and health and safety fair held in<br />
Bordeaux, France.<br />
Reducing tiredness<br />
in the arms<br />
Just because something is big<br />
doesn’t mean it has to feel heavy.<br />
The TE 706-AVR breaker hammer<br />
has its center of gravity in its chisel<br />
shaft, so it requires very little<br />
strength to hold it in a horizontal<br />
position. And since its motor needs<br />
less than normal headroom, the<br />
electronics can be placed directly<br />
above it, which also makes for optimal<br />
weight distribution. The tool<br />
can simply be turned around its<br />
chisel shaft. With its smooth grips<br />
and its shell, which can be held<br />
anywhere, it can be used in any<br />
number of positions, according to<br />
the needs of the worker.<br />
Thanks to its shell concept, the<br />
tool’s active components, the he<strong>at</strong>producing<br />
motor, gears and striking<br />
mechanism, do not come in<br />
The end of a paradox<br />
Page 23<br />
While developing rotary, combi and breaker hammers, <strong>Hilti</strong> is constantly<br />
resolving a contradiction. Users demand higher performance, gre<strong>at</strong>er<br />
durability and top comfort <strong>at</strong> the same time. But comfort is in fact reduced<br />
by higher performance and gre<strong>at</strong>er durability, which in theory mean a<br />
heavier tool with gre<strong>at</strong>er volume, higher vibr<strong>at</strong>ion, more contact pressure<br />
and rugged chisel action. The TE 706-AVR breaker hammer and other<br />
tools prove th<strong>at</strong> <strong>Hilti</strong> is capable of resolving this paradox.<br />
Sustainable development<br />
Breaker hammer 7 kg weight class<br />
Weight Excav<strong>at</strong>ion r<strong>at</strong>e Durability<br />
350%<br />
300%<br />
250%<br />
200%<br />
150%<br />
100%<br />
50%<br />
0%<br />
Vibr<strong>at</strong>ion<br />
100%<br />
80%<br />
60%<br />
40%<br />
20%<br />
0%<br />
1989<br />
TP 400<br />
1989<br />
TP 400<br />
1994<br />
TE 704<br />
1994<br />
TE 704<br />
1998<br />
TE 705<br />
1998<br />
TE 705<br />
2005<br />
TE 706-AVR<br />
2005<br />
TE 706-AVR<br />
Although the <strong>Hilti</strong> breaker hammers in the 7 kg weight class have gained<br />
only insignificantly in weight over the past 16 years, their excav<strong>at</strong>ion r<strong>at</strong>e<br />
has risen a healthy 158 percent, while its durability has more than tripled,<br />
representing a 318 percent increase. At the same time, <strong>Hilti</strong> development<br />
engineers have been able to cut vibr<strong>at</strong>ion to 36 percent of the original<br />
value, a reduction of nearly two-thirds.
Page 24<br />
contact with its passive component.<br />
Thus, since the surface temper<strong>at</strong>ure<br />
of the shell only rises insignificantly<br />
above the ambient<br />
temper<strong>at</strong>ure, the tool’s user can<br />
touch and hold it anywhere apart<br />
from the chisel.<br />
Nor must ergonomic construction<br />
forsake beauty: the <strong>Hilti</strong> TE 706-<br />
AVR breaker hammer has won the<br />
“red dot design award” from the<br />
Design Zentrum Nordrhein West-<br />
falen, a distinction much sought<br />
after by designers.<br />
Two chambers<br />
save on nerves<br />
Woe betide you if dust gets in the<br />
gears! Mixed with oil, it produces<br />
a sort of grinding compound th<strong>at</strong><br />
strips the teeth off pinions and<br />
gearwheels in no time. Th<strong>at</strong>’s<br />
why the <strong>Hilti</strong> TE 706-AVR breaker<br />
hammer has two lubric<strong>at</strong>ion chambers:<br />
dirty oil remains in the striking<br />
mechanism, where it is prevented<br />
from getting into the<br />
lubric<strong>at</strong>ion chamber for the gearing.<br />
This means th<strong>at</strong> repairs are<br />
less probable – and there is less<br />
need for spare parts.<br />
Modules save money<br />
The <strong>Hilti</strong> TE 706-AVR breaker<br />
hammer’s striking mechanism is<br />
the only component th<strong>at</strong> is exposed<br />
to increased wear and tear caused<br />
by dust and dirt. Thanks to modular<br />
construction, however, a defect<br />
on an element of the striking mechanism<br />
subject to wear and tear remains<br />
isol<strong>at</strong>ed and cannot cause<br />
any gre<strong>at</strong>er damage. This helps<br />
keep repair time to a minimum –<br />
and keeps costs down. And the<br />
<strong>Hilti</strong> Lifetime Service already<br />
saves builders and craftspeople<br />
money, with repairs during the first<br />
year or two following purchase of<br />
a <strong>Hilti</strong> tool free of charge, and re-<br />
pair costs in the subsequent period<br />
capped <strong>at</strong> 25 to 40 percent of the<br />
new tool’s list price.<br />
Carbon brushes are<br />
a thing of the past<br />
The construction method of the<br />
<strong>Hilti</strong> TE 706-AVR breaker hammer’s<br />
motor makes carbon brushes<br />
s<strong>up</strong>erfluous, which in turn means<br />
no replacements, and thus less<br />
equipment downtime. And thanks<br />
to robust, low-wear-and-tear ma-<br />
chinery, service intervals are longer<br />
and maintenance is more costeffective.<br />
<strong>Hilti</strong> is the only manufacturer<br />
offering a tool of this size<br />
without carbon brushes, resulting<br />
in even gre<strong>at</strong>er savings for the customers.<br />
Hard luck<br />
for thieves<br />
The electronic module of the <strong>Hilti</strong><br />
TE 706-AVR breaker hammer also<br />
contains the brains of its active<br />
antitheft system: the Theft Protection<br />
System (TPS) s<strong>up</strong>plements<br />
the passive antitheft precaution<br />
involving registr<strong>at</strong>ion of a tool’s serial<br />
number together with the cus-<br />
The tool’s a mar<strong>at</strong>hon<br />
runner, after all, so the<br />
polygon chisel is too:<br />
it sharpens itself. Th<strong>at</strong><br />
means lower costs<br />
and higher productivity.<br />
tomer number. The <strong>Hilti</strong> TE 706-<br />
AVR breaker hammer equipped<br />
with TPS can only be activ<strong>at</strong>ed and<br />
unlocked by means of an activ<strong>at</strong>ion<br />
key by those in possession of a<br />
specially coded company card or<br />
control unit. If the power s<strong>up</strong>ply<br />
is interr<strong>up</strong>ted for longer than<br />
20 minutes, the tool can no longer<br />
be activ<strong>at</strong>ed without being unlocked<br />
again. Unauthorized users<br />
are no longer able to activ<strong>at</strong>e it, not<br />
even by dismantling its electronics.<br />
With TPS, <strong>Hilti</strong> helps its customers<br />
keep their tools safe and sound.<br />
The peak<br />
of innov<strong>at</strong>ion<br />
Forget resharpening, reforging and<br />
rehardening: thanks to their polygon<br />
design, <strong>Hilti</strong> polygon chisels<br />
sharpen themselves, yet another<br />
boost to cost efficiency. And<br />
performance benefits too: this “permanent<br />
sharpness” ensures constantly<br />
high chisel action throughout<br />
its entire lifespan, as well as<br />
improved breaking effect. The result:<br />
chiseling productivity increases<br />
by <strong>up</strong> to 30 percent. Another<br />
consequence of the new geometry<br />
is the decreased likelihood of<br />
the chisel getting stuck in the<br />
m<strong>at</strong>erial being worked on! This<br />
means no interr<strong>up</strong>tions of work<br />
and no time spent painstakingly<br />
shaking, pulling and even chiseling<br />
it free.<br />
Don’t forget<br />
the environment<br />
When the <strong>Hilti</strong> TE 706-AVR<br />
breaker hammer does finally give<br />
<strong>up</strong> the ghost, it is taken care of:<br />
as a member of the European Power<br />
Tool Associ<strong>at</strong>ion (EPTA), <strong>Hilti</strong><br />
collabor<strong>at</strong>es with a recycling partner<br />
in every European Union member<br />
st<strong>at</strong>e, and is thus already implementing<br />
the EU’s guidelines on<br />
the disposal of used electrical and<br />
electronic appliances (Waste Elec-
trical and Electronic Equipment<br />
WEEE – more inform<strong>at</strong>ion on<br />
page 19).<br />
So the next gener<strong>at</strong>ion<br />
is even<br />
better<br />
Repair center<br />
staff can read<br />
the elec-<br />
tronic module of<br />
the <strong>Hilti</strong> TE 706-AVR<br />
breaker hammer like a book.<br />
The module contains inform<strong>at</strong>ion<br />
on the tool’s running time as well<br />
as a history of electrical brownouts<br />
th<strong>at</strong> have led to equipment breakdown.<br />
These d<strong>at</strong>a are conveyed<br />
to a server <strong>at</strong> <strong>Hilti</strong> headquarters,<br />
where they are evalu<strong>at</strong>ed for the<br />
development of the next tool gener<strong>at</strong>ion.<br />
Annual Report 2006<br />
Like drilling through butter<br />
In 1967 the legendary <strong>Hilti</strong> TE 17 rotary hammer revolutionized drilling in<br />
concrete. The centerpiece of wh<strong>at</strong> was then the only rotary hammer fit for<br />
a construction site was its electropneum<strong>at</strong>ic striking mechanism, which<br />
allows the drill or chisel to hammer into the m<strong>at</strong>erial on its own, as it were.<br />
And <strong>Hilti</strong> was already worrying about the safety of its customers even<br />
then, forty years ago: the <strong>Hilti</strong> TE 17 already had a mechanical slip clutch<br />
to help prevent the tool lashing out on contact with iron girders. <strong>Hilti</strong> has<br />
developed these and other innov<strong>at</strong>ions continuously ever since, making<br />
its rotary, breaker and combihammers capable of ever higher performance<br />
and robustness, and ensuring gre<strong>at</strong>er comfort and safety <strong>at</strong> the<br />
workplace. These achievements are s<strong>up</strong>plemented by equally innov<strong>at</strong>ive<br />
services, such as <strong>Hilti</strong> Fleet Management and <strong>Hilti</strong> Lifetime Service – see<br />
page 29 for more inform<strong>at</strong>ion.<br />
Page 25<br />
A look inside the<br />
<strong>Hilti</strong> TE 706-AVR breaker<br />
hammer: since its motor<br />
needs less than normal headroom,<br />
the electronics can be<br />
placed directly above it, which<br />
makes for optimal weight<br />
distribution.
Page 26<br />
“You can feel<br />
the difference<br />
immedi<strong>at</strong>ely”<br />
Franck Hugon, department head <strong>at</strong> a construction<br />
company, is always thinking of ways to<br />
do better. Especially when it comes to the safety,<br />
health and comfort of his employees.<br />
He’s on a construction site<br />
two or three times a week.<br />
Franck Hugon wants to see<br />
progress – as well as worker safety.<br />
He is not best pleased to find ladders<br />
lying around or a gap in the<br />
ground left uncovered. These pose<br />
accident risks, and can be avoided.<br />
Today he has rolled <strong>up</strong> his sleeves<br />
and is moving a wheelbarrow out<br />
of the way himself. “No big deal,”<br />
he says, and yet he is always noticing<br />
things he or his workers could<br />
be doing better.<br />
Looking for<br />
the best solution<br />
Doing better. This is Franck<br />
Hugon’s personal goal, his vision<br />
of his profession, his passion. “At<br />
our company we get together in<br />
a small gro<strong>up</strong> to discuss every<br />
possibly aspect of our work, until<br />
we have found the best solution for<br />
a given building problem. We often<br />
find ourselves with a result no one<br />
could possibly have imagined before<br />
our meeting.” Sometimes he<br />
<strong>picks</strong> <strong>up</strong> the telephone and calls<br />
Pierre Massoulard, his man <strong>at</strong><br />
<strong>Hilti</strong>. “I got to know Pierre <strong>at</strong> a<br />
time when we had more than one<br />
problem to solve. Since then we<br />
have developed a partnership. I set<br />
gre<strong>at</strong> store by a contact person who<br />
is efficient and who can help me<br />
quickly and effectively.”<br />
As a department head <strong>at</strong> Jugla, a<br />
member of “Gro<strong>up</strong>e GTM Con-<br />
struction,” Franck Hugon leads the<br />
company’s Bordeaux branch. The<br />
company has some 70 employees<br />
and additional offices in the regions<br />
of Médoc and Saint-Emilion<br />
and specializes in renov<strong>at</strong>ing hospitals,<br />
sports halls and schools – as<br />
well as castles, a common local<br />
fe<strong>at</strong>ure. The names of these noble<br />
abodes are often to be found on the<br />
labels of world-famous Bordeaux<br />
vintages. When Franck Hugon<br />
talks about “doing better” he is<br />
principally thinking about his<br />
workers: about their health and<br />
safety, as well as their on-the-job<br />
comfort, which means a gre<strong>at</strong> deal<br />
to him. For instance, the company<br />
provides them with such things as<br />
an air-conditioned container in<br />
which they can have their lunch<br />
breaks during the he<strong>at</strong> of summer,<br />
or showers to get them on their way<br />
home feeling clean and fresh.<br />
Franck Hugon knows only too well<br />
how important health and safety<br />
are in recruitment as well, wh<strong>at</strong><br />
with qualified construction workers<br />
being a sought-after commodity.<br />
“The better our working conditions<br />
are, the gre<strong>at</strong>er our chances<br />
as an employer.” He believes th<strong>at</strong><br />
construction work will in future<br />
become even more mechanized,<br />
precisely with worker safety in<br />
mind. “They are less and less accustomed<br />
to dealing with weight.<br />
Take sacks of cement, for example.<br />
They are now virtually half as<br />
heavy as they used to be. So we<br />
will either be reducing weight, or<br />
mechanizing.”<br />
Of course, the trend to mechaniz<strong>at</strong>ion<br />
also has its downside. It can<br />
cause new health risks – such as<br />
vibr<strong>at</strong>ion. “Extensive use of a jackhammer<br />
leaves its mark on a<br />
worker’s hands and muscles. Plus<br />
the device is heavy and noisy, and<br />
uses compressed air. The first time<br />
I held a <strong>Hilti</strong> TE 706-AVR breaker<br />
hammer in my hands and gave it a<br />
trial run, I understood immedi<strong>at</strong>ely<br />
wh<strong>at</strong> it could mean to work with<br />
comfort.” Franck Hugon bought<br />
one tool to start with. But chiseling<br />
is a big part of renov<strong>at</strong>ion work.<br />
“And my staff realized immedi<strong>at</strong>ely<br />
wh<strong>at</strong> they had in their hands.<br />
So I soon ordered a second, and a<br />
third.”<br />
Employers must<br />
be able to offer<br />
advantages<br />
The <strong>Hilti</strong> TE 706-AVR breaker<br />
hammer is designed to significantly<br />
reduce vibr<strong>at</strong>ion, or to allow<br />
only very slight vibr<strong>at</strong>ion to be<br />
conveyed to the hands of its user –<br />
for more inform<strong>at</strong>ion see page 22.<br />
Franck Hugon also stresses the<br />
tool’s performance compared to its<br />
weight – as well as emphasizing its<br />
appearance: “At first I thought it<br />
looked kind of strange, but then I<br />
saw th<strong>at</strong> the rounded form makes it<br />
vers<strong>at</strong>ile, and th<strong>at</strong> workers can hold<br />
it in various positions. And its symmetrical<br />
design gives the tool very<br />
good balance, so th<strong>at</strong> users get less<br />
tired holding it. And by the way, all<br />
you need to run it is electrical power,<br />
and there are no grease stains to<br />
worry about anymore, like the ones<br />
you get with a compressor.”<br />
And there’s more<br />
where th<strong>at</strong> came<br />
from...<br />
The <strong>Hilti</strong> TE 706-AVR’s technology<br />
and innov<strong>at</strong>ion convinced<br />
Franck Hugon, and he has just ordered<br />
its “big brother,” the <strong>Hilti</strong><br />
TE 906-AVR breaker hammer,<br />
which also fe<strong>at</strong>ures active vibr<strong>at</strong>ion<br />
reduction. Franck Hugon also<br />
likes the <strong>Hilti</strong> TE 76-ATC combihammer,<br />
with its Active Torque<br />
Control quick shutdown fe<strong>at</strong>ure:<br />
when the drill gets stuck in the m<strong>at</strong>erial<br />
getting worked on, the tool is<br />
barely able to turn on its own axis<br />
any longer, and thus usually cannot<br />
pull its user’s arm with it. Health<br />
and safety – here too a primary<br />
concern.<br />
At the moment one of Franck<br />
Hugon’s teams is building an extension<br />
to a geri<strong>at</strong>ric center in Pessac<br />
near Bordeaux. Not far from<br />
the wheelbarrow his boss has<br />
just moved, a worker with a <strong>Hilti</strong><br />
breaker hammer puts his hand on<br />
his chest. “With other tools, I used<br />
to feel the vibr<strong>at</strong>ions right here in<br />
my heart,” he says.
Annual Report 2006<br />
Franck Hugon: “Construction work will in future become even more mechanized, precisely with worker safety in mind.<br />
They are less and less accustomed to dealing with weight.”<br />
Page 27
Page 28<br />
Using the newest<br />
tools means<br />
working efficiently<br />
and to top safety<br />
standards. But<br />
there are also<br />
other advantages<br />
to <strong>Hilti</strong> Fleet<br />
Management.
Always the l<strong>at</strong>est<br />
technology<br />
Tiresome administr<strong>at</strong>ive work, major investments<br />
in equipment and lengthy downtime due<br />
to unavailable tools – for more and more <strong>Hilti</strong><br />
customers, these are things of the past now th<strong>at</strong><br />
they can depend on <strong>Hilti</strong> Fleet Management.<br />
Customers from all trades and companies of<br />
all sizes the world over are now enjoying its<br />
benefits.<br />
Anyone able to take advantage<br />
of the l<strong>at</strong>est technology<br />
works more efficiently and to<br />
a top safety standard. This motiv<strong>at</strong>es<br />
staff without costing companies<br />
a fortune – as long as they use<br />
<strong>Hilti</strong> Fleet Management to keep<br />
their equipment flexible and <strong>up</strong> to<br />
d<strong>at</strong>e. The simple equipment administr<strong>at</strong>ion<br />
also helps save on administr<strong>at</strong>ion<br />
costs. Clear labeling<br />
means th<strong>at</strong> all tools are immedi<strong>at</strong>ely<br />
identifiable and can easily be<br />
assigned to an employee, a construction<br />
site or a cost center,<br />
which in turn reduces loss and<br />
makes it easier to keep track of<br />
equipment. The Fleet Management<br />
Annual Report 2006<br />
online Internet portal, cre<strong>at</strong>ed exclusively<br />
for Fleet Management<br />
customers, offers even gre<strong>at</strong>er convenience:<br />
users can call <strong>up</strong> all<br />
equipment inform<strong>at</strong>ion around the<br />
clock. Fleet Management online<br />
means additional fleet transparency<br />
and another significant reduction<br />
in the expense of equipment<br />
management.<br />
“We will be writing <strong>further</strong> chapters<br />
in the Fleet Management<br />
success story,” says Daniel Setzer,<br />
responsible for developing these<br />
offerings in the Professional Services<br />
area, “and expanding our<br />
range of services in a custo-<br />
Comprehensive service<br />
S<strong>at</strong>isfaction:<br />
constantly high<br />
<strong>Hilti</strong> customers’high s<strong>at</strong>isfaction<br />
r<strong>at</strong>e continues to be one<br />
of the key success factors. In 2006,<br />
customer surveys in countries of<br />
the eleven largest marketing organiz<strong>at</strong>ions<br />
showed a s<strong>at</strong>isfaction r<strong>at</strong>e<br />
of 82 on a scale from 0 to 100.<br />
<strong>Hilti</strong> was thus able to slightly<br />
increase last year’s already high<br />
score by one point.<br />
mer-friendly manner.” Starting in<br />
2006 – depending on their contract<br />
and in combin<strong>at</strong>ion with the<br />
TPS theft protection system (see<br />
page 24 for more inform<strong>at</strong>ion),<br />
<strong>Hilti</strong> customers who have already<br />
discovered <strong>Hilti</strong> Fleet Management<br />
are also being offered theft<br />
insurance. Customer feedback<br />
Page 29<br />
clearly indic<strong>at</strong>es th<strong>at</strong> the new offering<br />
meets a requirement. Thanks<br />
to <strong>Hilti</strong> Fleet Management, customers<br />
can finally get back to concentr<strong>at</strong>ing<br />
all their energy on their<br />
core business.<br />
Just wh<strong>at</strong> customers have been wanting – <strong>Hilti</strong> Lifetime Service,<br />
launched worldwide on January 1, 2006: repairs free of charge for the<br />
first year or two, followed by a clear cost limit and a manufacturer’s<br />
warranty for the entire life of the tool. “Next to product quality, repair<br />
service and warranty are the key criteria for buyers,” explains Alexander<br />
T. Stampfl, Service Manager <strong>at</strong> <strong>Hilti</strong> Switzerland. He bases his assessment<br />
on the Swiss customer survey – for more inform<strong>at</strong>ion see article<br />
below.<br />
<strong>Hilti</strong> Lifetime Service is the comprehensive, easy-to-understand basic<br />
package provided to every customer on purchase. It allows buyers to<br />
calcul<strong>at</strong>e the costs over the lifespan of their new equipment. And Fleet<br />
Management customers get even more: they don’t pay for repairs <strong>at</strong> all,<br />
ever.<br />
All in all, some 10,000 customers<br />
in 19 countries were surveyed<br />
in 2006 concerning <strong>Hilti</strong>, its products<br />
and its services.<br />
With the global launch of <strong>Hilti</strong><br />
Lifetime Service (see article<br />
above for more inform<strong>at</strong>ion) on<br />
January 1, 2006, the customer<br />
survey also encompasses this<br />
service. Results show th<strong>at</strong>, while<br />
it could be better publicized, <strong>Hilti</strong><br />
Lifetime Service is already making<br />
a difference: customers clearly<br />
indic<strong>at</strong>e th<strong>at</strong> they see a pronounced<br />
cost/benefit improvement. They<br />
are now getting more for their<br />
money.
Page 30<br />
The ubiquitous fla
Aflash of red somewhere<br />
in the magnificent winter<br />
scenery of the European Alps: a<br />
toolbox, a rotary hammer, a man.<br />
Annual Report 2006<br />
sh of red<br />
He needs to make a repair to a chair<br />
lift pylon, quickly and professionally,<br />
and the next socket is miles<br />
away. No problem!<br />
See the following pages for news<br />
about the l<strong>at</strong>est <strong>Hilti</strong> products, especially<br />
the cordless tools fe<strong>at</strong>uring<br />
lithium-ion technology.<br />
Page 31
Page 32<br />
News for building<br />
professionals<br />
The handheld circular saws launched by <strong>Hilti</strong> in 2006 deliver every bit as much performance as plug-in tools.<br />
At <strong>Hilti</strong>, customers get consulting along with the product they purchase – for instance on fastening problems.<br />
Every tool <strong>Hilti</strong> develops, produces and brings<br />
to market is designed to make life easier for<br />
building professionals, in addition to offering<br />
them added value.<br />
At <strong>Hilti</strong>, building professionals<br />
can meet practically all<br />
their needs, whether they involve<br />
measurement, alignment, demolition,<br />
drilling, cutting, sanding,<br />
fastening, install<strong>at</strong>ion, insul<strong>at</strong>ion<br />
or fire protection. And they also<br />
get free consulting and expert<br />
s<strong>up</strong>port.<br />
Engineers come to <strong>Hilti</strong> for advice<br />
when they are still in the planning<br />
phase, to get their fastening problems<br />
solved so construction can go<br />
ahead. Even when projects go<br />
through changes during realiz<strong>at</strong>ion,<br />
<strong>Hilti</strong> usually has a solution to<br />
hand. And come wh<strong>at</strong> may, customers<br />
can count on the help and<br />
advice of experienced specialists<br />
from project planning to the completion<br />
of a construction. They also<br />
have access to software for calcul<strong>at</strong>ing<br />
anchors, direct fastening and<br />
install<strong>at</strong>ion systems as well as to<br />
technical document<strong>at</strong>ion, and they<br />
can have their staff trained in the<br />
correct use of <strong>Hilti</strong> products.<br />
Added value and efficiency gains<br />
are thus more than just empty<br />
promises – they are a part of everyday<br />
life on the job.<br />
Building professionals also appreci<strong>at</strong>ed<br />
the launch of <strong>Hilti</strong> Lifetime<br />
Service in 2006 – more inform<strong>at</strong>ion<br />
on page 29. They place their<br />
trust in <strong>Hilti</strong> Fleet Management<br />
and thus reduce their administr<strong>at</strong>ion<br />
costs – more inform<strong>at</strong>ion on<br />
page 29. And they are gr<strong>at</strong>eful for<br />
TPS (Theft Protection System) –<br />
more inform<strong>at</strong>ion on page 24.
Measuring<br />
Lithium-ion technology (Liion)<br />
is no stranger to the<br />
commercial arena. Until now,<br />
however, systems from the household<br />
and home working areas<br />
were largely the focus of this<br />
technology. But for the professional<br />
with specific demands, Liion<br />
technology was not always<br />
able to keep the promises it made.<br />
<strong>Hilti</strong> has designed a new Li-ion<br />
standard with Cordless Power Care<br />
(CPC). This ensures all of the outstanding<br />
characteristics of the new<br />
Annual Report 2006<br />
Brilliantly digital<br />
The new <strong>Hilti</strong> PD 38 laser range<br />
meter puts traditional, time-consuming<br />
measurement methods once<br />
and for all in the shade. Thanks to<br />
wireless Bluetooth communic<strong>at</strong>ion,<br />
this innov<strong>at</strong>ive product can<br />
for instance enter measurements<br />
directly into a digital photographic<br />
represent<strong>at</strong>ion.<br />
Tomorrow’s cordless technology<br />
<strong>Hilti</strong> Cordless Power Care (CPC) takes lithium-ion<br />
technology to the next level. The advantages:<br />
gre<strong>at</strong>er capacity and security, more performance and<br />
a longer lifetime for mobile use.<br />
b<strong>at</strong>tery technology even under the<br />
most adverse construction site conditions<br />
– co<strong>up</strong>led with the legendary<br />
<strong>Hilti</strong> durability.<br />
CPC monitors each individual cell<br />
with a special electronic procedure.<br />
This is one of a kind on the market<br />
and particularly significant. During<br />
charging and discharging, the cells<br />
are all in various conditions and<br />
must therefore be protected individually<br />
to prevent deep discharge,<br />
overcharging and overhe<strong>at</strong>ing. This<br />
is the only way to ensure optimal<br />
long-term usage and care for the<br />
entire system. For long-lasting, secure<br />
cordless performance.<br />
The universal Li-ion charger from<br />
<strong>Hilti</strong> charges all CPC b<strong>at</strong>teries in<br />
the rapidly expanding product<br />
Page 33<br />
Through ceiling and wall<br />
The <strong>Hilti</strong> PX 10 transpointer lets<br />
building professionals see both sides<br />
of the wall. One of a kind to this day,<br />
the system transfers reference points<br />
through masonry and concrete walls<br />
having a thickness of <strong>up</strong> to 1.35 m<br />
(4.4 ft) while also giving an accur<strong>at</strong>e<br />
reading of wall and ceiling thickness.<br />
So you know in advance the<br />
position of the drill or drill bit’s exit<br />
point. Overhead drilling becomes<br />
unnecessary because – depending<br />
on the desired exit point – the hole’s<br />
starting point can be transposed.<br />
Power source:<br />
one charger for all<br />
CPC b<strong>at</strong>teries.<br />
portfolio. And by the way, <strong>Hilti</strong><br />
Lifetime Service – see page 29 for<br />
more inform<strong>at</strong>ion – applies to all<br />
CPC system b<strong>at</strong>teries and to the<br />
charger. It is also available with<br />
theft protection, one <strong>further</strong> advantage.
Page 34<br />
Drilling and demolition<br />
The strongest<br />
in its class<br />
The <strong>Hilti</strong> TE 7-C rotary hammer is<br />
the new front-runner in the lightweight<br />
class for long periods of demanding<br />
drilling or light chiseling<br />
work. With its impressive hammering<br />
energy and ergonomic design,<br />
it’s a professional tool of the kind<br />
<strong>Hilti</strong> customers expect. Anyone<br />
looking to remain mobile while<br />
maintaining high performance will<br />
opt for the <strong>Hilti</strong> TE 7-A with<br />
rechargeable b<strong>at</strong>tery, <strong>at</strong> the moment<br />
the only b<strong>at</strong>tery-powered rotary<br />
hammer with s<strong>up</strong>plementary<br />
chisel action.<br />
Cutting and sanding<br />
When the socket is<br />
somewhere else<br />
The new <strong>Hilti</strong> TE 6-A rotary hammer<br />
with rechargeable b<strong>at</strong>tery<br />
gives a full 36 volts of performance<br />
without plugs or sockets.<br />
The handy 3.8 kg mobile dynamo<br />
drills anchor holes and apertures<br />
into concrete, stone and masonry.<br />
High-IQ drilling<br />
The new <strong>Hilti</strong> TE-C3X drill bits are<br />
distinguished by drilling <strong>speed</strong>,<br />
penetr<strong>at</strong>ion and durability. Its fully<br />
hard-metal head with four cutting<br />
edges and a gradient technology<br />
unique in the world makes it easier<br />
Plug-in circular saws:<br />
a thing of the past!<br />
Full performance without a pesky<br />
cable: the <strong>Hilti</strong> WSC 70-A36 and<br />
the <strong>Hilti</strong> WSC 55-A24 handheld<br />
circular saws, with 36- and 24volt<br />
b<strong>at</strong>teries, respectively, deliver<br />
every bit as much performance as<br />
plug-in tools. And pros can rely on<br />
And, despite 5,000 strokes a minute,<br />
vibr<strong>at</strong>ion remains slight. The<br />
<strong>Hilti</strong> TE 6-A was the first tool<br />
<strong>Hilti</strong> launched in 2006 with<br />
lithium-ion technology. For more<br />
inform<strong>at</strong>ion see the article on “Tomorrow’s<br />
cordless technology” on<br />
page 33.<br />
to get started drilling, and it is also<br />
more impact-resistant. Productive,<br />
professional drilling really does begin<br />
in the head!<br />
the new lithium-ion technology<br />
with <strong>Hilti</strong> CPC – for more inform<strong>at</strong>ion<br />
see page 33.<br />
The new ultr<strong>at</strong>hin yet very robust<br />
saw blades are co<strong>at</strong>ed with Teflon<br />
to ensure particularly low friction<br />
losses.
Fastening and install<strong>at</strong>ion<br />
Solar power systems<br />
easily installed<br />
With its new MSP substructure<br />
system for solar power install<strong>at</strong>ion,<br />
<strong>Hilti</strong> lends its s<strong>up</strong>port to the renewable<br />
energy trend. The components<br />
are preinstalled, and the complete<br />
easy-to-handle fastening system<br />
can be installed from above, the<br />
only one of its kind <strong>at</strong> the moment.<br />
This can mean just half as much<br />
The masonry<br />
connection<br />
The <strong>Hilti</strong> HIT-HY 20 and HIT-<br />
HY 50 injectable adhesive mortars<br />
have found millions of buyers<br />
around the world – and are now being<br />
replaced by a new gener<strong>at</strong>ion:<br />
the <strong>Hilti</strong> HIT-HY 70. The chemical<br />
fastening system has proven itself<br />
in both interior and exterior applic<strong>at</strong>ion,<br />
in both dry and damp drill<br />
holes as well as across a wide range<br />
of temper<strong>at</strong>ures.<br />
Annual Report 2006<br />
install<strong>at</strong>ion time. The system comprises<br />
only five components,<br />
which reduces logistics work in the<br />
warehouse and on the construction<br />
site. Customers already using the<br />
<strong>Hilti</strong> MSP program will require <strong>up</strong><br />
to 60 percent fewer components<br />
than for conventional substructure<br />
systems.<br />
The new injectable mortar is joined<br />
on the market by the <strong>Hilti</strong> ED 3500<br />
pistol, which can be used either as<br />
a cordless or as a plug-in tool – a<br />
unique innov<strong>at</strong>ion. The cordless<br />
pistol maintains the same high<br />
power, comparable with a pneum<strong>at</strong>ic<br />
system, <strong>at</strong> low temper<strong>at</strong>ures<br />
and considerable injection depths,<br />
while remaining mobile, unencumbered<br />
by a heavy compressor.<br />
18 volts in top form<br />
The new <strong>Hilti</strong> SFH 181-A cordless<br />
impact drill / driver and the <strong>Hilti</strong><br />
SF 181-A cordless drill/driver<br />
combine power, performance output<br />
and vers<strong>at</strong>ility.<br />
Making an impact<br />
The new impact screwdrivers are<br />
turning heads with rounds per<br />
minute and torque thought to be<br />
out of reach for cordless tools. The<br />
Page 35<br />
<strong>Hilti</strong> SI 144 with 14.4 volts is available<br />
with a hexagon socket (SID)<br />
or flex head (SIW) tool fitting.
Page 36<br />
Systems for the<br />
various trades<br />
Building<br />
Construction<br />
Civil Engineering<br />
Steel & Metal<br />
Interior Finishing<br />
Mechanical / HVAC<br />
Electrical<br />
Oil/Gas/<br />
Petrochemicals<br />
Diamond Service<br />
Contractors<br />
Measuring Drilling and<br />
demolition<br />
PR 25<br />
rot<strong>at</strong>ing laser<br />
New: PP 11<br />
pipe laser<br />
New: PD 38<br />
laser range meter<br />
PML 32 line laser<br />
New: PX 10<br />
transpointer<br />
PML 32 line laser<br />
New: PD 38<br />
laser range meter<br />
New: PX 10<br />
transpointer<br />
TE 706-AVR<br />
breaker hammer and<br />
TE-YP polygon chisel<br />
TE 76-ATC<br />
combi hammer,<br />
TE-YX drill bit and<br />
TE-YP polygon chisel<br />
New: TE 7-A cordless<br />
rotary hammer with<br />
lithium-ion b<strong>at</strong>tery and<br />
TE-C3X drill bit<br />
TE 2 rotary hammer and<br />
TE-C3X drill bit<br />
DD 130<br />
diamond coring tool<br />
New: TE 6-A cordless<br />
rotary hammer with<br />
lithium-ion b<strong>at</strong>tery and<br />
TE-C3X drill bit<br />
TE 76-ATC<br />
combi hammer,<br />
TE-YX drill bit and<br />
TE-YP polygon chisel<br />
DD 300 and 500<br />
diamond coring systems
Cutting and<br />
sanding<br />
New: WSC 70-A36<br />
cordless circular saw<br />
DS-WS 15<br />
electric wire saw<br />
New: DAG 125-S<br />
angle grinder<br />
WFE 380<br />
random orbit sander<br />
WSR 1400 PE<br />
orbital action<br />
reciproc<strong>at</strong>ing saw<br />
WSR 900<br />
orbital action<br />
reciproc<strong>at</strong>ing saw<br />
DEG 125-D<br />
angle grinder<br />
DS-TS 20-E<br />
electric wall saw<br />
Annual Report 2006<br />
Fastening and<br />
install<strong>at</strong>ion<br />
<strong>Hilti</strong> HIT-HY 150<br />
injectable adhesive<br />
mortar /<br />
HST stud anchor /<br />
HSA stud anchor<br />
<strong>Hilti</strong> HIT-RE 500<br />
injectable adhesive<br />
mortar<br />
New: <strong>Hilti</strong> HIT-HY 70<br />
injectable adhesive<br />
mortar and<br />
ED 3500 dispenser<br />
New: SD 5000<br />
drywall screw fastener<br />
and SMD 57<br />
screw magazine<br />
MQ channel install<strong>at</strong>ion<br />
system<br />
GX 100-E gas-driven<br />
fastening system and<br />
X-EKS plastic pipe<br />
clips<br />
DX 351 powderactu<strong>at</strong>ed<br />
fastening<br />
tool and X-BT threaded<br />
fastener<br />
HKD-D flush anchor<br />
Insul<strong>at</strong>ion and<br />
protection<br />
Page 37<br />
DX 460 powder-actu<strong>at</strong>ed<br />
fastening tool and X-SW<br />
soft washer fastener<br />
CP 657 firestop brick<br />
CP 672-HE<br />
firestop joint spray<br />
CP 672-HE<br />
firestop joint spray<br />
CP 648 firestop wrap<br />
CP 620 expanding<br />
firestop foam<br />
CP 679 firestop co<strong>at</strong>ing<br />
CP 644 firestop collar
Page 38<br />
<strong>Hilti</strong> employees in all areas know the boundaries within which they are<br />
free to act. The “Code of Conduct” introduced in 2002 helps them make the right<br />
decisions on the job.
The “Code of Conduct” for<br />
partners and s<strong>up</strong>pliers serves<br />
first to let them know wh<strong>at</strong> they<br />
can expect from <strong>Hilti</strong>, followed by<br />
wh<strong>at</strong> <strong>Hilti</strong> expects from them:<br />
compliance with all n<strong>at</strong>ional and<br />
intern<strong>at</strong>ional laws and regul<strong>at</strong>ions<br />
applicable to their activities, zero<br />
tolerance of bribery and payoff,<br />
and respect for human rights,<br />
which in turn pres<strong>up</strong>poses safe and<br />
healthy working conditions. The<br />
Code corresponds to provisions of<br />
the United N<strong>at</strong>ions, the Intern<strong>at</strong>ional<br />
Labour Organiz<strong>at</strong>ion, the Intern<strong>at</strong>ional<br />
Chamber of Commerce,<br />
the UN Global Compact,<br />
the World Economic Forum and<br />
the European Union.<br />
Annual Report 2006<br />
The “Code of Conduct” also sets<br />
out the environmental responsibility<br />
borne by partners and s<strong>up</strong>pliers<br />
along with the company and its<br />
employees. This includes striving<br />
to minimize waste, emissions and<br />
critical substances, to tre<strong>at</strong>, store<br />
and dispose of chemicals and hazardous<br />
waste in an environmentfriendly<br />
manner, to contribute to<br />
the recycling process of m<strong>at</strong>erials<br />
and to continuously improve energy<br />
efficiency.<br />
For its part, <strong>Hilti</strong> specially trains<br />
employees as auditors to monitor<br />
partner and s<strong>up</strong>plier compliance<br />
with the “Code of Conduct”.<br />
A basis for trust<br />
The Mission St<strong>at</strong>ement followed<br />
by all <strong>Hilti</strong> employees<br />
– see the whole text on<br />
page 4 – defines integrity as a<br />
basic value, to be lived out more<br />
consciously than any other. The<br />
Mission St<strong>at</strong>ement is also the<br />
found<strong>at</strong>ion of the “Code of Conduct”<br />
<strong>Hilti</strong> defined and launched<br />
worldwide in 2002. It helps employees<br />
make the right decisions<br />
in their everyday work. They thus<br />
know the boundaries within which<br />
they are free to act, which in turn<br />
allows them to retain their integrity<br />
in actual business situ<strong>at</strong>ions.<br />
The guidelines clearly set<br />
out ways for staff to avoid such<br />
misconduct as fraud, bribery or<br />
price-fixing, and teaches them<br />
to stamp out conflicts of interest<br />
before they arise. This “Code of<br />
Page 39<br />
Social responsibility means mutual respect and trust, as well as an<br />
<strong>at</strong>mosphere of equality. As a “Gre<strong>at</strong> Citizen,” <strong>Hilti</strong> commits itself to<br />
social and cultural projects without expecting anything in return. This<br />
is the <strong>Hilti</strong> way of giving something back to the society in which it has<br />
enjoyed success. By means of don<strong>at</strong>ions and personal commitment<br />
and joined by its organiz<strong>at</strong>ions and staff, <strong>Hilti</strong> thus lives out its Mission<br />
St<strong>at</strong>ement to “build a better future.”<br />
The same<br />
rules<br />
for all<br />
The success of the <strong>Hilti</strong> Gro<strong>up</strong> and of its products<br />
also depends on its partners and s<strong>up</strong>pliers. And<br />
because economic success and social and ecological<br />
sustainability are mutually contingent,<br />
S<strong>up</strong>ply Chain staff have established a “Code of<br />
Conduct” for partners and s<strong>up</strong>pliers as well.<br />
Conduct” adopted by <strong>Hilti</strong> provides<br />
the groundwork for compliance<br />
with all intern<strong>at</strong>ional, n<strong>at</strong>ional<br />
and local laws and norms.<br />
The guidelines are summarized<br />
in a handy pocket-sized brochure,<br />
as well as being available<br />
to employees on the company intranet.<br />
In both forms, the guidelines<br />
use practical examples of<br />
real on-the-job situ<strong>at</strong>ions, and are<br />
an appropri<strong>at</strong>e reference work for<br />
all. Their practical applic<strong>at</strong>ion is<br />
also a subject in intern<strong>at</strong>ional<br />
cultural workshops – read more<br />
on page 14. Staff can thus integr<strong>at</strong>e<br />
the principles into their<br />
everyday working life.
Page 40<br />
Sharing success<br />
with others<br />
At the voc<strong>at</strong>ional training center in Monaragala, young people can learn a trade. The student body is made <strong>up</strong> of almost as many<br />
girls as boys. The apprentices are getting a promising start in adult life.<br />
<strong>Hilti</strong> employees from around the globe got together<br />
to finance construction of a voc<strong>at</strong>ional<br />
training center for some 150 young people in<br />
Monaragala, in the politically stable southeast<br />
of Sri Lanka. The workshops and teaching<br />
rooms began to fill with life as 2006 wore on.<br />
The initial apprenticeship program<br />
was for carpenters; the<br />
center is also offering courses for<br />
would-be mechanics, welders and<br />
electricians while others learn the<br />
ins and outs of inform<strong>at</strong>ion technology,<br />
working with both computer<br />
hardware and software. In<br />
addition, English instruction is<br />
planned for all.<br />
“It’s a promising project,” says<br />
Cedric de Silva, N<strong>at</strong>ional Director<br />
of SOS Children’s Villages of Sri<br />
Lanka. <strong>Hilti</strong> staff have confidence<br />
th<strong>at</strong> SOS Children’s Villages will<br />
be able to take advantage of their<br />
own expertise to develop and run<br />
the voc<strong>at</strong>ional training center.<br />
Cedric de Silva goes on to note<br />
th<strong>at</strong> they will be training almost as<br />
many girls as boys. “Th<strong>at</strong>’s actually<br />
pretty unusual for a training<br />
center in Sri Lanka. With the professional<br />
skill and knowledge<br />
they develop here, these young<br />
people will be able to earn a decent<br />
living.”<br />
Meanwhile <strong>Hilti</strong> staff are continuing<br />
to collect and pass on don<strong>at</strong>ions,<br />
since they also plan to finance<br />
the annual <strong>up</strong>keep of the<br />
center. They are taking part personally<br />
by organizing auctions,<br />
lotteries and other events, as well<br />
as by ceaselessly coming <strong>up</strong> with<br />
new ideas. As <strong>Hilti</strong> employee Stefan<br />
Ehrnborg from the United<br />
Arab Emir<strong>at</strong>es says, “It’s gre<strong>at</strong> to<br />
see how willing the team is to<br />
share its success with others in the<br />
name of a good cause.”
Committed to the<br />
next gener<strong>at</strong>ion<br />
The <strong>Hilti</strong> Gro<strong>up</strong> has a tradition of social responsibility. For fifty years now,<br />
young people have received technical and commercial training <strong>at</strong> its headquarters<br />
in Liechtenstein; more than seventy apprentices are currently<br />
enrolled. Cre<strong>at</strong>ed in 1990, the Martin <strong>Hilti</strong> Found<strong>at</strong>ion for Intern<strong>at</strong>ional Professional<br />
Development enables young people looking for an intercultural work<br />
challenge to spend time on the job in a foreign country. Now <strong>Hilti</strong> organiz<strong>at</strong>ions<br />
worldwide are getting into the act as well, contributing to their societies<br />
<strong>at</strong> the municipal, regional and n<strong>at</strong>ional level. An example from South Africa.<br />
Swiss and South African<br />
companies, in collabor<strong>at</strong>ion<br />
with the Swiss Agency for Development<br />
and Cooper<strong>at</strong>ion (SDC),<br />
have founded the Swiss-South<br />
African Co-oper<strong>at</strong>ion Initi<strong>at</strong>ive<br />
(SSACI), to advance educ<strong>at</strong>ional<br />
opportunities for disadvantaged<br />
young South Africans in order to<br />
enable them to obtain employment.<br />
To this end the organiz<strong>at</strong>ion finances<br />
apprenticeships as well as<br />
the cre<strong>at</strong>ion of new positions for<br />
school-leavers between the ages<br />
of 16 and 26. The SSACI focuses<br />
on industrial sectors with growth<br />
potential capable of gener<strong>at</strong>ing<br />
jobs and affording easy entry-level<br />
positions with the possibility of advancement.<br />
In 2006 <strong>Hilti</strong> South Africa contributed<br />
200,000 South African<br />
rand (roughly 66,500 Swiss francs)<br />
to the SSACI in s<strong>up</strong>port of needy<br />
local youth. Based on sales<br />
turnover and earnings, <strong>Hilti</strong> South<br />
Africa will continue to s<strong>up</strong>port the<br />
work of the SSACI.<br />
In addition, <strong>Hilti</strong> South Africa has<br />
provided a small business founded<br />
by black women with m<strong>at</strong>erial and<br />
training so as to enable them to<br />
set <strong>up</strong> a packing firm outside of<br />
the <strong>Hilti</strong> warehouse. “We’re also<br />
don<strong>at</strong>ing <strong>Hilti</strong> tools to a range of<br />
different charities,” says Giorgio<br />
Mauro, General Manager of <strong>Hilti</strong><br />
South Africa. Every year, his team<br />
Annual Report 2006<br />
Among other commitments, <strong>Hilti</strong> South Africa has helped women<br />
set <strong>up</strong> a packing firm.<br />
trains thousands of rookie construction<br />
workers on sites across<br />
the country. Once they have become<br />
familiar with <strong>Hilti</strong> equipment,<br />
they increase their efficiency<br />
and are thus able to save<br />
their employers money – which in<br />
turn also means better business<br />
for <strong>Hilti</strong>.<br />
In closing, Giorgio Mauro looks<br />
ahead to the future: “We want to<br />
open our company doors to those<br />
hungry for knowledge.” People<br />
who want to learn and develop<br />
themselves <strong>further</strong> have a chance<br />
<strong>at</strong> a career with <strong>Hilti</strong>, while <strong>Hilti</strong><br />
benefits from people who want<br />
to improve themselves and their<br />
company.<br />
Promoting research<br />
Page 41<br />
<strong>Hilti</strong> Corpor<strong>at</strong>ion has don<strong>at</strong>ed 3 million Swiss francs to the ETH Zurich<br />
Found<strong>at</strong>ion, a contribution to the continuing development of the Swiss<br />
Federal Institute of Technology in Zurich. The ETH aims to maintain and<br />
<strong>further</strong> advance its position as one of the world’s leading technical universities.<br />
The ETH Zurich Found<strong>at</strong>ion is a nonprofit organiz<strong>at</strong>ion intended to<br />
promote research and teaching <strong>at</strong> the ETH.<br />
The don<strong>at</strong>ion to the ETH Zurich Found<strong>at</strong>ion is one of several commitments<br />
by the <strong>Hilti</strong> Gro<strong>up</strong> to research and educ<strong>at</strong>ion in Europe. “We are convinced<br />
of Europe’s importance to our industry as a center of educ<strong>at</strong>ion and innov<strong>at</strong>ion,”<br />
notes Pius Baschera, until the end of 2006 Chief Executive Officer<br />
of the <strong>Hilti</strong> Gro<strong>up</strong> and since January 1, 2007, Chairman of the Board<br />
of Directors of <strong>Hilti</strong> Corpor<strong>at</strong>ion. “If our industry is not in a position to hold<br />
its own among the leaders in innov<strong>at</strong>ion and new technologies, European<br />
companies will stand no chance amidst intern<strong>at</strong>ional competition. By ensuring<br />
direct cooper<strong>at</strong>ion between researchers and engineers on the one<br />
hand and with companies in industry on the other, European universities<br />
and institutes of technology can become important innov<strong>at</strong>ion drivers.”
Page 42<br />
The Executive Board<br />
(members as of January 1, 2007)<br />
Bo Risberg (far left) has been CEO since January 1, 2007. Marco Meyr<strong>at</strong> (second from left) has been a member of the Executive Board since early 2005.<br />
Christoph Loos (third from left) and Stefan Nöken (far right) joined the Board on January 1, 2007.
Annual Report 2006<br />
Page 43<br />
Bo Risberg, Chief Executive Officer<br />
Bo Risberg (born 1956 in Sweden) has been CEO since January 1, 2007.<br />
His predecessor in office, Pius Baschera, became Chairman of the Board<br />
of Directors, effective on the same d<strong>at</strong>e.<br />
Bo Risberg trained as a mechanical engineer in Canada and earned a<br />
Master of Business Administr<strong>at</strong>ion in Switzerland. He came to <strong>Hilti</strong> in<br />
1999 as Head of the Business Unit Drilling and Demolition. From 2001<br />
to 2006, as a member of the Executive Board, he was responsible for<br />
the Business Areas, for the S<strong>up</strong>ply Chain (comprising production, sourcing<br />
and logistics) and for New Business & Technology. Since fall 2006<br />
Risberg has served as President of the European Power Tool Associ<strong>at</strong>ion<br />
(EPTA).<br />
Dr. Christoph Loos<br />
Christoph Loos (born 1968 in Germany) has been charged on the Executive<br />
Board with human resources, finance and IT since January 1, 2007.<br />
After a bank apprenticeship he studied business administr<strong>at</strong>ion <strong>at</strong> the<br />
University of St. Gallen where he also earned a doctor<strong>at</strong>e degree. He<br />
worked for many years for an intern<strong>at</strong>ional management consulting firm in<br />
Germany and China. When he joined <strong>Hilti</strong> in 2001 he was first responsible<br />
for the corpor<strong>at</strong>e str<strong>at</strong>egy department before building <strong>up</strong> str<strong>at</strong>egic marketing.<br />
At the end of 2003 he moved to Germany, first as regional sales<br />
head and then, during the past two years, serving as General Manager of<br />
<strong>Hilti</strong> Deutschland GmbH.<br />
Marco Meyr<strong>at</strong><br />
Marco Meyr<strong>at</strong> (born 1963 in Switzerland) has been responsible on the<br />
Executive Board for all <strong>Hilti</strong> marketing regions worldwide since the beginning<br />
of 2005. After completing a business degree <strong>at</strong> the University of<br />
St. Gallen he began his career in 1989 as Product Manager in a <strong>Hilti</strong> Business<br />
Unit <strong>at</strong> headquarters in Schaan. Marco Meyr<strong>at</strong> is a member of the<br />
Board of Directors of Olmero AG, Gl<strong>at</strong>tbrugg.<br />
Dr. Stefan Nöken<br />
Stefan Nöken (born 1965 in Germany) has been responsible for the Business<br />
Areas, for the S<strong>up</strong>ply Chain (comprising production, sourcing and<br />
logistics) and for New Business & Technology on the Executive Board<br />
since January 1, 2007. Following studies in mechanical engineering <strong>at</strong><br />
Aachen University, where he earned a doctor<strong>at</strong>e, he went on initially to a<br />
series of professional assignments <strong>at</strong> the Fraunhofer Institute for Production<br />
Technology in Aachen before becoming Senior Vice President Corpor<strong>at</strong>e<br />
Engineering <strong>at</strong> <strong>Hilti</strong> in 2000. In 2004 he was made Executive Vice<br />
President S<strong>up</strong>ply Chain Management. Stefan Nöken is a member of the<br />
Board of Trustees of the Fraunhofer Institute for Production Technology<br />
in Aachen and Vice President Corpor<strong>at</strong>e Partners of the Unitech Intern<strong>at</strong>ional<br />
Society, the network of Europe’s leading technical universities.
Page 44<br />
The Board of Directors<br />
(members as of January 1, 2007)<br />
The Board of Directors of <strong>Hilti</strong> Corpor<strong>at</strong>ion (from left): Reto Mengiardi, Tis Prager, Hubertus Christ, Jack Schmuckli, Erwin W. Heri, Ewald H. Hoelker,<br />
Giorgio Behr, Michael <strong>Hilti</strong> and Pius Baschera, Chairman of the Board since January 1, 2007.<br />
Prof. Dr. Pius Baschera, Chairman of the Board of Directors<br />
Pius Baschera (born 1950 in Switzerland) succeeded Michael <strong>Hilti</strong> as<br />
Chairman of the Board of Directors on January 1, 2007, handing over<br />
the job of Chief Executive Officer, which he had held since 1994, to<br />
Bo Risberg.<br />
Pius Baschera studied mechanical engineering and economic science<br />
<strong>at</strong> the Swiss Federal Institute of Technology Zurich, where he earned his<br />
doctor<strong>at</strong>e. In 1979 he came to <strong>Hilti</strong> as head of financial controlling in the<br />
production area. He has been a member of the Board of Directors of<br />
the Schindler Gro<strong>up</strong>, Hergiswil, since 2005. He is also a member of the<br />
Advisory Boards of Vorwerk & Co., W<strong>up</strong>pertal, and Ardex GmbH, Witten,<br />
Chairman of the Board of Directors of Venture Incub<strong>at</strong>or AG in Zug and<br />
a Professor <strong>at</strong> the Swiss Federal Institute of Technology Zurich.<br />
Michael <strong>Hilti</strong>, Schaan, Principality of Liechtenstein<br />
Michael <strong>Hilti</strong> (born 1946; re-elected to serve until the 2009 Annual General<br />
Meeting), son of the company’s founder, Honorary Professor Martin <strong>Hilti</strong>,<br />
has been a member of the Board of Directors since 1990. He served<br />
as Chairman of the Board from 1994 to 2006 before handing over these<br />
duties to Pius Baschera on January 1, 2007.<br />
Michael <strong>Hilti</strong> is a member of the Board of Trustees of the Martin <strong>Hilti</strong><br />
Family Trust. Before being nomin<strong>at</strong>ed as Chairman, he was Chief<br />
Executive Officer and Managing Director. Michael <strong>Hilti</strong> will continue<br />
to serve as President of the Liechtenstein Chamber of Commerce and<br />
Industry (LCCI) until May 2007, and is a member of the Advisory Board<br />
of the Credit Suisse Gro<strong>up</strong> and of the Board of Directors of Hilcona AG,<br />
Schaan.
Annual Report 2006<br />
Prof. Dr. Giorgio Behr, Buchberg, Switzerland<br />
Giorgio Behr (born 1948; re-elected to serve until the 2008 Annual General<br />
Meeting), Honorary Professor <strong>at</strong> the University of St. Gallen, has been a<br />
member of the Board of Directors of <strong>Hilti</strong> Corpor<strong>at</strong>ion since 1993. He<br />
gained his doctor<strong>at</strong>e <strong>at</strong> the law school of the University of Zurich, was admitted<br />
to the bar and obtained a diploma as a Certified Public Accountant<br />
(CPA). Today he is an entrepreneur in the industrial sector (Behr Bircher<br />
Cellpack BBC Gro<strong>up</strong>). An intern<strong>at</strong>ionally recognized accountancy specialist,<br />
Giorgio Behr has represented Switzerland on various intern<strong>at</strong>ional committees<br />
and was Chairman of the Swiss Accounting Commission as well as<br />
Chairman of the Experts’ Committee of the Swiss Stock Exchange SWX<br />
and member of the S<strong>up</strong>ervisory Board of the European Financial Reporting<br />
Advisory Gro<strong>up</strong> (EFRAG) of the European Union. Giorgio Behr is President<br />
of the Swiss Institute of Certified Accountants and Tax Consultants.<br />
Page 45<br />
Prof. Dr. Hubertus Christ, Langenargen, Germany<br />
Hubertus Christ (born 1936; re-elected to serve until the 2008 Annual<br />
General Meeting) joined the <strong>Hilti</strong> Corpor<strong>at</strong>ion Board of Directors <strong>at</strong> the<br />
beginning of 1999. Formerly a member of the Executive Board of ZF<br />
Friedrichshafen AG, he is currently a member of the Board of Directors<br />
of ZF Friedrichshafen and of Forschungszentrum Karlsruhe GmbH as<br />
well as of the Advisory Board of Vorwerk & Co., W<strong>up</strong>pertal. Hubertus<br />
Christ also holds several other directorships and s<strong>up</strong>ports the promotion<br />
of technical development and educ<strong>at</strong>ion for young people.<br />
Prof. Dr. Erwin W. Heri, Räterschen, Switzerland<br />
Erwin W. Heri (born 1954; re-elected to serve until the 2007 Annual General<br />
Meeting) has been a member of the Board of Directors of <strong>Hilti</strong> Corpor<strong>at</strong>ion<br />
since 2001. He is also a member of the Board of Trustees of the Martin<br />
<strong>Hilti</strong> Family Trust. In addition to his academic career, he has also held leading<br />
positions in priv<strong>at</strong>e industry. He is Chairman of the Board of Directors<br />
of OZ Holding and OZ Bankers AG, Pfäffikon SZ, and a member of the<br />
Board of Directors of Ciba Specialty Chemicals Inc., Basel, and Chairman<br />
of the Fund Commission of the Swiss federal pension fund Publica.<br />
Ewald H. Hoelker, Vaduz, Principality of Liechtenstein<br />
Ewald H. Hoelker (born 1945; re-elected to serve until the 2008 Annual<br />
General Meeting) has been a member of the Board of Directors of <strong>Hilti</strong><br />
Corpor<strong>at</strong>ion since 2005. A US citizen with an MBA from the University<br />
of North Texas, Ewald Hoelker was, as Executive Board member, responsible<br />
for all <strong>Hilti</strong> market regions worldwide <strong>up</strong> to the end of 2004.<br />
Dr. Reto Mengiardi, Chur, Switzerland<br />
Reto Mengiardi (born 1939; re-elected to serve until the 2007 Annual<br />
General Meeting) was asked to join the Board of Directors of <strong>Hilti</strong> Corpor<strong>at</strong>ion<br />
in 1991. He is also a member of the Board of Trustees of the Martin<br />
<strong>Hilti</strong> Family Trust. Formerly a member of the Graubünden cantonal executive,<br />
Reto Mengiardi is currently active as a lawyer and notary and serves<br />
among other things as Vice Chairman of the Board of Directors of Rätia<br />
Energie AG, Poschiavo, and as a member of the Board of Directors of<br />
Holcim (Schweiz) AG, Zurich-Oerlikon.<br />
Dr. Tis Prager, Zumikon, Switzerland<br />
Tis Prager (born 1948) has been a member of the Board of Directors of <strong>Hilti</strong><br />
Corpor<strong>at</strong>ion since June 1, 2006 (elected to serve until the 2010 Annual General<br />
Meeting). He earned a doctor<strong>at</strong>e in law from the University of Zurich in 1975,<br />
was admitted to the bar of the Canton of Zurich in 1978 and is a founding<br />
member of the Prager Dreifuss law firm in Zurich and Bern, specializing in intern<strong>at</strong>ional<br />
commercial law. Among other mand<strong>at</strong>es, Tis Prager is Chairman<br />
of the Board of the IE Engineering Gro<strong>up</strong> AG, Zurich, and a member of the<br />
Board of Directors of Bourquin SA, Couvet, and of Scherer & Bühler AG,<br />
Meggen. He is also active in STEP, the Society of Trust and Est<strong>at</strong>e Practitioners.<br />
Jakob (Jack) Schmuckli, Stäfa, Switzerland<br />
Jack Schmuckli (born 1940; re-elected to serve until the 2007 Annual General<br />
Meeting) was appointed to the Board of Directors of <strong>Hilti</strong> Corpor<strong>at</strong>ion<br />
<strong>at</strong> the beginning of 2001. After a long intern<strong>at</strong>ional career <strong>at</strong> Sony he currently<br />
holds a number of directorships, for the most part in Swiss companies<br />
with intern<strong>at</strong>ional oper<strong>at</strong>ions. Among other posts, Jack Schmuckli<br />
is Chairman of the Board of Directors of Wicor Holding AG, Rapperswil,<br />
as well as a member of the Board of Directors of SEZ Holding AG, Zurich.
Page 46
Imprint<br />
Publisher: <strong>Hilti</strong> Corpor<strong>at</strong>ion<br />
Corpor<strong>at</strong>e Communic<strong>at</strong>ions,<br />
Postfach 333, FL-9494 Schaan,<br />
Principality of Liechtenstein<br />
Concept: <strong>Hilti</strong> Corpor<strong>at</strong>ion,<br />
Corpor<strong>at</strong>e Communic<strong>at</strong>ions<br />
Design: Fabrizio Milano,<br />
milano-graphic, Rapperswil, Switzerland<br />
Text: Ursula Trunz,<br />
<strong>Hilti</strong> Corpor<strong>at</strong>ion,<br />
Corpor<strong>at</strong>e Communic<strong>at</strong>ions<br />
Annual Report 2006<br />
Photography: Uli Reitz, <strong>Hilti</strong> Corpor<strong>at</strong>ion,<br />
Marc L<strong>at</strong>zel (page 3), Alex Bayer<br />
(pages 4–5), Christoph Gerigk (pages<br />
12–13, copyright Franck Goddio / <strong>Hilti</strong><br />
Found<strong>at</strong>ion), David Dudouet (page 14),<br />
Geri Krischker (pages 15 and 38),<br />
Hans Hüsler (page 18), Manfred<br />
Schiefer (page 19), Olivier Moravik<br />
(pages 24 and 27), Simona Moritsch<br />
Staud (page 40), <strong>Hilti</strong> (South Africa)<br />
(Pty) Ltd. (page 41)<br />
Production: BuchsMedien AG,<br />
Buchs SG, Switzerland<br />
The annual report is issued in German and English.<br />
Page 47<br />
The full financial report, the biographies of members of the Board of Directors<br />
and the Executive Board, the principles of corpor<strong>at</strong>e governance, the organiz<strong>at</strong>ion<br />
chart, a list of the consolid<strong>at</strong>ed companies of the <strong>Hilti</strong> Gro<strong>up</strong> and inform<strong>at</strong>ion<br />
on the Martin <strong>Hilti</strong> Family Trust are all available on the internet: www.hilti.com<br />
Next financial inform<strong>at</strong>ion:<br />
June 6: Interim report for January–April<br />
October 1: Interim report for January–August<br />
The next editions of the corpor<strong>at</strong>e magazine will be published in July and October 2007.<br />
<strong>Hilti</strong> is a registered trademark of the <strong>Hilti</strong> Corpor<strong>at</strong>ion.
<strong>Hilti</strong>. Outperform. Outlast.