COMMUNITY SERVICES JOB DESCRIPTION TITLE Administrator ...
COMMUNITY SERVICES JOB DESCRIPTION TITLE Administrator ...
COMMUNITY SERVICES JOB DESCRIPTION TITLE Administrator ...
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PERSON SPECIFICATION<br />
POSITION: <strong>Administrator</strong> A & C 3 for Adult Occupational Therapy<br />
ESSENTIAL<br />
DESIRABLE<br />
QUALIFICATIONS &<br />
TRAINING<br />
SPECIFIC SKILLS<br />
Educational skills equivalent to GCSE grade C<br />
English.<br />
Knowledge of range of secretarial and office<br />
procedures gained through experience and/or<br />
training equivalent to NVQ level 3 and RSA<br />
typing.<br />
Very good oral and written communication<br />
skills, both face to face and via the telephone<br />
with the public and other professionals. Ability<br />
to explain systems and procedures as<br />
necessary to the public and staff.<br />
Able to deal with occasional verbal<br />
aggression.<br />
Able to cope with occasionally distressing<br />
report content and telephone conversations.<br />
Able to respond to first line queries and/or<br />
complaints.<br />
Good interpersonal skills with professionals<br />
and the public.<br />
Able to deal with complex information and<br />
tasks appropriately.<br />
Good negotiation skills.<br />
Able to carry out routine activities, prioritise,<br />
and manage workload independently.<br />
Advanced keyboard use and knowledge of a<br />
range of office and NHS software<br />
programmes.<br />
Good eye for detail and accuracy.<br />
Organised and systematic.<br />
Basic disability awareness.<br />
Able to use office equipment e.g. computer,