General Manager Operations JOB DESCRIPTION - New Zealand ...

More documents

Recommendations

Info

KEY TASKS EXPECTED RESULTS Planning • Manage the development of the NZAF HIV Prevention and Health Services strategic and annual plans in line with the overall NZAF Strategic Plan. • Ensure appropriate levels of internal and external consultation and participation in planning. Leadership • Assist the ED to lead organisational change that promotes collaboration, organisation-wide thinking and communication. • Provide operational leadership that encourages staff and stakeholders to understand the links between the operations, strategy and vision of the organisation. • Foster an environment that promotes trust, communication and co-operation. Stakeholder Management • Work collegially with the ED and other leaders within the NZAF to develop relationships with stakeholders that support the achievement of the NZAF’s strategic goals. • The GM Operations is visible and accessible to key stakeholder communities relative to their level of risk namely: the gay and bisexual men’s communities and New Zealand-based African communities. • Plans developed according to expectations, implemented and monitored. • Key internal and external (as appropriate) stakeholders report satisfaction with participation in development of strategy and planning. • Clear evidence of change in accordance with adopted plans and strategies compared with prior years. • Staff and stakeholders report satisfaction with expression of vision and can provide evidence of leadership. • NZAF staff surveys reports more than 80% satisfaction in key related categories. • Evidence of input to positive relationships. • Evidence of visibility and accessibility to key stakeholder communities. Operations Management • Manage and recruit operational managers, (Social Marketing, Community Engagement, Community Engagement African Communities and three regional Health Services managers) including the development of individual work programmes or performance plans, and individual development plans. • Ensure staff are well supported to perform within their roles, including the provision of regular management supervision. • Ensure adequate staffing levels and remuneration across the programmes. • Oversee the development and implementation of JD – GM Operations (December 2011) • All staff have individual annual work programmes and development plans in place. • All of these plans have evidence of implementation, monitoring and agreed progress. • Human resource capacity across NZAF is appropriate in respect to organisational constraints. • Annual operational plans in place for all programmes, are relevant and lead individual work plans. • Managers report being well supported
annual operational plans that provide clear milestones and timeframes for activities that achieve the goals of strategic plans. • Ensure good project planning processes are in place and effectively working across the programmes. • Ensure funding agreements with government and other funders are delivered on and effective relationships are maintained with funders. Financial • Develop annual budget and expenditure plans that achieve approval by the NZAF Trust Board. • Monitor and manage expenditure against budget. • Comply with Financial Delegations Policy. • Ensure all staff work within NZAF finance policies and procedures. • Support managers to manage NZAF finances effectively within their delegated budgets. Evaluation and Knowledge • Ensure all operational activity is strongly evidencebased and knowledge-led. with appropriate supervision. Their staff report satisfaction with the support received by their programme managers. • Evidence of good consistent project planning processes utilised by required staff. • The Ministry of Health and other funders report satisfaction with reports on provider specification delivery. • Evidence of tracking, monitoring and management of income and expenditure against budget. • Variation reports accurately reflect changes and progress against expected budget levels. • National Manager Finance and Administration and ED report compliance with finance policies and specifically Financial Delegations Policy. • Evidence of breaches or noncompliance within team acted upon promptly. Evidence of ongoing development and knowledge expansion through: • Staff uptake of professional development opportunities. • Dissemination and use of relevant research and up-to-date literature by staff. • Evidence of improvement in delivery and knowledge linked to effective evaluations. NZAF Leadership • Attend team meetings, planning sessions and staff hui as agreed with the ED. • Actively participate in organisation wide activities such as Strategic Planning, Annual Report production, volunteer activities, community and member-based events. • Evidence of support for united and cohesive leadership for all NZAF activities. • Evidence of positive collegial relationships with leaders across the NZAF with evidence of cross programme partnerships and initiatives. • Key internal relationship positions report satisfaction with GMs participation and contribution JD – GM Operations (December 2011)
Page 1 and 2: General Manager Operations JOB DESC
Page 3: The team works in a collegial and p
Page 7: GM OPERATIONS PERSON SPECIFICATION

General Manager Operations JOB DESCRIPTION - New Zealand ...

Create successful ePaper yourself

Delete template?

Save as template?