Job Description Job title: Sales Engineer Reporting to ... - euNetworks

Job Description
Job title:
Reporting to:
Sales Engineer
Director, Sales Engineering
Overall Purpose
• Working as an integral part the Sales organisation, enable the achievement of the
Company’s sales objectives through cost effective and technologically sound
network design and development.
Job Responsibilities
• Working as an integral part of the Sales organisation, engage with customers in a
pro-active manner to establish customer’s requirements. Provide advice and
guidance to customers. Be responsive to requests for information on technical
and commercial (cost related) issues.
• Develop bespoke, integrated solutions to meet customer requirements, and
wherever possible promote the euNetworks brand proposition, network
capabilities and current products
• Define technical specification of any off-net requirements and solutions
• Present and demonstrate the technical integrity of the solution, and be
accountable for the cost effectiveness of the solution
• Where appropriate, develop innovative solutions that extend the sale, increase
revenue and/or reduce costs. Build the business case for any extended sale
• Work at the interface between Sales Engineering and the Service Activation
Engineering team to ensure effective handover
• Ensure that the Sales Engineering process contributes to and enhances customer
relationships and customer satisfaction. Where necessary, resolve issues on the
technical integrity and related matters of network solutions
• Monitor trends and developments in network technology to ensure own
professional expertise and technical capabilities. Absorb the organisational
learning from across the entire euNetworks sales engineering function
Qualifications/Experience
• Minimum requirement is for a Bachelors Degree in a scientific or technical
discipline
• 5+ year’s relevant experience in the telecommunications sector, including
experience in Sales Engineering/Pre Sales. Earlier experience may have been as
a Service Activation or Network Engineer or related support role.
• Strong technical knowledge in areas such as routers, switches, Ethernet, IP,
MPLS, VPLS, WDM, optical technology, dark fibre
• Strong applications skill set across network inventory applications, Microsoft
Office applications, salesforce.com, Google applications and OSS / project
management tools.
• Customer care skills
• Sales behaviours, self presentation and professional sales engineering demeanor
• Strong personal track record of delivery on time and to specification
• Analytical and creative thinking skills, with development of pragmatic solutions to
customer requirements
©2011 euNetworks. All Rights Reserved. 1

Employee signed
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©2011 euNetworks 2