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Growing your business through franchising - Ulster Bank

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“What is <strong>franchising</strong>”<br />

Franchising is, in effect, a system for marketing goods or services. You, the franchisor grant’s a licence to<br />

franchisees to operate a <strong>business</strong> under their name and system to market <strong>your</strong> products and/or services for a<br />

specified period. The franchise agreement is usually subject to renewal so long as the terms have not been<br />

defaulted by the franchisee.<br />

You will receive an initial fee for training the franchisee and assist with the launch of their <strong>business</strong>. In return you<br />

get to share in their success. A return on investment is normally obtained <strong>through</strong> receiving a management<br />

services fee by way of a percentage of the franchisee’s turnover, or <strong>through</strong> a mark-up on the goods they supply.<br />

This close inter-dependence is unique to <strong>franchising</strong>. It’s a major factor, in making the system different from other<br />

<strong>business</strong> opportunities, such as agencies and distributorships. That is not to say that there is anything wrong with<br />

other systems. In fact, one of the first questions you will need to determine is which type of <strong>business</strong> arrangement<br />

would be the most appropriate for <strong>your</strong> particular company’s expansion. Potential franchisees will be more<br />

interested in the more popular franchises that have a visible presence in the marketplace.<br />

Franchising “terminology” explained<br />

Franchisor<br />

You. The franchisor is the developer (person/company) of a product or services, who offers investors the right to<br />

trade under the franchisor’s <strong>business</strong> name. The franchisor also provides support in setting up the franchise and<br />

in its ongoing operations.<br />

Franchisee<br />

A franchise is a <strong>business</strong> arrangement where the owner of a product, a service or even a recognised trade name<br />

agrees, for a fee, to allow a person/company to trade using the same product service or trade name, and passes<br />

the benefit of it’s know-how to that person/company.<br />

Business Concept<br />

Your tried and tested method and systems of operating <strong>your</strong> <strong>business</strong>. Since, it is this experience that interested<br />

the franchisee in the first place and makes <strong>your</strong> current <strong>business</strong> a viable <strong>franchising</strong> model. It sets the standard<br />

to which all subsequent outlets should operate.<br />

A Franchisee<br />

The term given to a <strong>business</strong> arrangement where you (as owner of a product/service or brand) agree to a third<br />

person/company to trade using the same product/service or brand. A usage fee is agreed between you both and in<br />

addition you pass on <strong>your</strong> <strong>business</strong> acumen to the new start up team.<br />

Franchising agreement<br />

Typically it will cover:<br />

■ The conditions of franchise<br />

■ The obligations of both parties<br />

■ The duration of the agreement<br />

■ The territory in which the franchisee will operate<br />

■ The payment or fees arrangement<br />

■ Termination conditions<br />

■ Renewal entitlements<br />

■ Disposal provisions<br />

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