SoundPoint® IP 600/601 SIP 2.0 User Guide - FortiVoice - Fortinet ...
SoundPoint® IP 600/601 SIP 2.0 User Guide - FortiVoice - Fortinet ...
SoundPoint® IP 600/601 SIP 2.0 User Guide - FortiVoice - Fortinet ...
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<strong>User</strong> <strong>Guide</strong><br />
SoundPoint ® <strong>IP</strong> <strong>600</strong>/<strong>601</strong> S<strong>IP</strong> <strong>2.0</strong><br />
with SoundPoint ® <strong>IP</strong> Expansion<br />
Module for SoundPoint ® <strong>IP</strong> <strong>601</strong><br />
SoundPoint ® <strong>IP</strong> <strong>600</strong>/<strong>601</strong> S<strong>IP</strong><br />
Forward<br />
Conference<br />
Transfer<br />
Call Lists<br />
Sel<br />
Del<br />
U S E R G U I D E<br />
Speed Dial<br />
Time & Date<br />
Redial<br />
1 2 3<br />
4<br />
GHI<br />
7<br />
PQRS<br />
ABC<br />
5<br />
JKL<br />
8<br />
TUV<br />
0<br />
OPER<br />
DEF<br />
6<br />
MNO<br />
9<br />
WXYZ<br />
* #<br />
Menu<br />
Voice Mail<br />
Do Not Disturb<br />
Hold<br />
August, 2006
Contents<br />
Introduction ...................................................... 1<br />
Parts List .......................................................... 1<br />
Installing SoundPoint ® <strong>IP</strong> <strong>600</strong>/<strong>601</strong> S<strong>IP</strong> ................. 2<br />
Powering Options for the SoundPoint ® <strong>IP</strong> <strong>600</strong>/<strong>601</strong> S<strong>IP</strong> ................. 2<br />
Connecting Network and Power Source ...................................... 3<br />
Connecting the Handset and Optional Headset ............................ 4<br />
Attaching the Base ................................................................... 4<br />
Features ........................................................... 5<br />
Key Descriptions ................................................ 6<br />
Using SoundPoint ® <strong>IP</strong> <strong>600</strong>/<strong>601</strong> S<strong>IP</strong> ...................... 7<br />
Placing a Call .......................................................................... 7<br />
Answering a Call ..................................................................... 8<br />
Call Hold and Resume .............................................................. 8<br />
Multiple Calls on Hold .............................................................. 8<br />
Microphone Mute ..................................................................... 8<br />
General Key Use ...................................................................... 9<br />
Local Conferencing ................................................................... 9<br />
Splitting a Conference .............................................................. 9<br />
Transferring a Call .................................................................. 10<br />
Call Timer .............................................................................. 10<br />
Ending a Call ........................................................................ 10<br />
Redial ................................................................................... 10<br />
Call Forwarding ..................................................................... 11<br />
Volume Adjustment ................................................................. 11<br />
Do Not Disturb ....................................................................... 11<br />
Time and Date ....................................................................... 12<br />
Headset Memory Mode .......................................................... 12<br />
Display Contrast ..................................................................... 12<br />
Ring Type .............................................................................. 13<br />
Call Lists ................................................................................ 13<br />
Contact Directory ................................................................... 13<br />
Speed Dial ............................................................................ 14<br />
Multiple Lines ......................................................................... 15<br />
Multiple Keys per Line ............................................................. 16<br />
Multiple Call Appearances ...................................................... 16<br />
Shared Lines .......................................................................... 17<br />
Voice Mail ............................................................................ 17
Distinctive Ringing / Call Treatment .......................................... 18<br />
Multilingual Support (Localization) ............................................ 18<br />
Phone Reboot ........................................................................ 19<br />
Optional Features ............................................ 19<br />
Text Messaging ...................................................................... 19<br />
Presence / Status / Buddy Lists ................................................ 20<br />
SoundPoint ® <strong>IP</strong> Expansion Module ...................... 22<br />
Introduction ........................................................................... 23<br />
Parts List ................................................................................ 23<br />
Installing the SoundPoint ® <strong>IP</strong> Expansion Module ......................... 24<br />
Features ................................................................................ 25<br />
To Place a Call ....................................................................... 26<br />
To Answer a Call .................................................................... 26<br />
Display Contrast ..................................................................... 26<br />
Speed Dial ............................................................................ 26<br />
Troubleshooting ............................................... 27<br />
Safety and Compliance ...................................... 28<br />
Part 15 Rules ......................................................................... 28<br />
Class B Digital Device or Peripheral .......................................... 28<br />
Modifications ......................................................................... 29<br />
Installation Instructions ............................................................ 29<br />
Plug Acts as Disconnect Device ................................................ 29<br />
Industry Canada (IC) .............................................................. 29<br />
CE & VCCI Mark .................................................................... 29<br />
Polycom Limited Warranty<br />
and Limitation Liability ..................................... 29<br />
Exclusions ....................................................... 30<br />
Warranty Exclusive ........................................... 30<br />
Service Agreements .......................................... 30<br />
Limitations of Liability ...................................... 31<br />
Disclaimer ....................................................... 31<br />
Governing Law ................................................ 31<br />
Copyright Notice .............................................. 31
GHI<br />
PQRS<br />
ABC<br />
JKL<br />
TUV<br />
OPER<br />
DEF<br />
MNO<br />
WXYZ<br />
Introduction<br />
Thank you for choosing SoundPoint ®<br />
<strong>IP</strong> <strong>600</strong>/<strong>601</strong> S<strong>IP</strong>, a full-duplex, hands-free<br />
phone running the industry standard Session<br />
Initiation Protocol (S<strong>IP</strong>). This unit<br />
provides business telephony features and<br />
functions such as Multiple Call Appearances,<br />
Call Hold, Transfer, and Conference<br />
over an <strong>IP</strong> network. In this <strong>User</strong><br />
<strong>Guide</strong>, you will find everything you need<br />
to quickly use your new phone.<br />
Be sure to verify with your system administrator<br />
that your network is prepared for<br />
configuring your SoundPoint ® <strong>IP</strong> <strong>600</strong>/<strong>601</strong><br />
S<strong>IP</strong> phone or consult the Administrator<br />
<strong>Guide</strong> SoundPoint ® /SoundStation ® <strong>IP</strong> S<strong>IP</strong><br />
for more information. As well, be sure to<br />
read the Parts List, and the Safety Notices<br />
section in this guide before you set up the<br />
SoundPoint ® <strong>IP</strong> <strong>600</strong>/<strong>601</strong> S<strong>IP</strong> phone.<br />
Parts List<br />
The following items are included in your<br />
SoundPoint ® <strong>IP</strong> <strong>600</strong>/<strong>601</strong> S<strong>IP</strong> package.<br />
Check this list before installation to ensure<br />
Polycom SoundPoint ® <strong>IP</strong> <strong>600</strong>/<strong>601</strong> S<strong>IP</strong><br />
Sel<br />
that you have received each item. If you<br />
are missing any items, please contact your<br />
system administrator.<br />
Power Adapter<br />
(specification varies according<br />
to country)<br />
Del<br />
Directories<br />
Menu<br />
Services<br />
Conference<br />
Transfer<br />
Redial<br />
Hold<br />
1<br />
2<br />
3<br />
ABC DEF<br />
4<br />
5<br />
6<br />
GHI JKL MNO<br />
7<br />
8<br />
9<br />
PQRS TUV WXYZ<br />
* 0 #<br />
OPER<br />
Messages<br />
Do Not Disturb<br />
Hold<br />
Handset & Handset Cord<br />
Phone Base<br />
Network Cable<br />
Quick Start <strong>Guide</strong><br />
1
Installing SoundPoint ® <strong>IP</strong> <strong>600</strong>/<strong>601</strong> S<strong>IP</strong><br />
This section provides basic installation<br />
instructions and information for obtaining<br />
the best performance with the Sound-<br />
Point ® <strong>IP</strong> <strong>600</strong>/<strong>601</strong> S<strong>IP</strong> phone. If you require<br />
additional information or assistance<br />
with your new phone, please contact your<br />
system administrator.<br />
The SoundPoint ® <strong>IP</strong> <strong>600</strong>/<strong>601</strong> S<strong>IP</strong> <strong>User</strong><br />
<strong>Guide</strong> includes regulatory compliance<br />
information that your system administrator<br />
should review and can also be found at<br />
www.polycom.com.<br />
Powering Options for the SoundPoint ® <strong>IP</strong> <strong>600</strong>/<strong>601</strong><br />
Both the SoundPoint ® <strong>IP</strong> <strong>600</strong> and SoundPoint ® <strong>IP</strong> <strong>601</strong> can be powered<br />
from Power over Ethernet in addition to AC power sources.<br />
For Power over Ethernet, both models will accept power over standards-based<br />
IEEE802.3af and pre-standard Cisco Power over Ethernet<br />
via the used or unused pairs over the Ethernet cables plugged ino the<br />
LAN port.<br />
For AC power source, both models are shipped with an adapter to<br />
convert the AC voltage to the appropriate DC voltage required.<br />
► There are differences between the DC voltages required by the SoundPoint ®<br />
<strong>IP</strong> <strong>600</strong> and <strong>IP</strong> <strong>601</strong>:<br />
SoundPoint ® <strong>IP</strong> <strong>601</strong><br />
Requires a 24VDC rated power adapter as<br />
supplied in the original packaging. The<br />
24VDC adapter supplies sufficient wattage<br />
to power the SoundPoint ® <strong>IP</strong> <strong>601</strong> phone<br />
and up to three SoundPoint ® <strong>IP</strong> Expansion<br />
Modules (optional accessories). Power<br />
over Ethernet under the IEEE802.3af<br />
SoundPoint ® <strong>IP</strong> <strong>600</strong><br />
Requires a 12VDC rated power adapter as<br />
supplied in the original packaging. Power<br />
over Ethernet under the IEEE802.3af<br />
standard also supplies sufficient wattage<br />
to power the SoundPoint ® <strong>IP</strong> <strong>600</strong> phone<br />
without use of the adapter above. Powering<br />
under the pre-standard Cisco Power<br />
over Ethernet will also supply sufficient<br />
wattage to power the SoundPoint ® <strong>IP</strong> <strong>600</strong><br />
phone.<br />
standard also supplies sufficient wattage<br />
to power the SoundPoint ® <strong>IP</strong> <strong>601</strong> phone<br />
and up to three SoundPoint ® <strong>IP</strong> Expansion<br />
Modules. At time of writing, powering<br />
under the pre-standard Cisco Power over<br />
Ethernet will supply sufficient wattage to<br />
power the SoundPoint ® <strong>IP</strong> <strong>601</strong> phone only.<br />
When powering from an AC voltage source,<br />
it is important to use only that power adapter<br />
that shipped with the appropriate phone.<br />
Powering a SoundPoint ® <strong>IP</strong> <strong>600</strong> phone from<br />
a SoundPoint ® <strong>IP</strong> <strong>601</strong> phone adapter, or<br />
vice-versa, cannot guarantee correct operation<br />
over all input conditions. If in doubt about<br />
the appropriate power adapter that ships with<br />
your unit, contact your system administrator<br />
for futher details and/or options.<br />
2
Connecting Network and Power Source<br />
AC Power Option<br />
Connect the supplied Network cable<br />
between the LAN jack on the phone<br />
and the LAN port on the wall or hub/<br />
switch device port. Connect the DC<br />
plug on the AC wall adapter to the DC<br />
jack marked on the phone.<br />
(Optional)<br />
In-Line Power Option<br />
If the phone is connected to a compatible<br />
Ethernet switch that can provide<br />
in-line power, the phone will use that<br />
power option. Simply plug the supplied<br />
Network cable between the LAN<br />
jack on the phone and an available<br />
Power and Data port on the In-Line<br />
Power switch.<br />
Cisco Catalyst<br />
In-Line Power<br />
Switch<br />
(Optional)<br />
IEEE 802.3af compliant<br />
In-Line Power switch<br />
3
Connecting the Handset and Optional Headset<br />
1. Connect the short, straight end<br />
of the phone cord to the handset<br />
and the corresponding longer<br />
straight end of the cord to the<br />
handset jack on the back of the<br />
phone.<br />
2. Connect the headset (optional<br />
accesory) to the headset jack on<br />
the back of the phone.<br />
(Optional)<br />
For information on headsets,<br />
please visit www.polycom.com<br />
and choose the Support link.<br />
Attaching the Base<br />
1. Place all cords in the recessed area<br />
above the modular jacks as shown.<br />
2. Align the two protrusions on the<br />
bracket with their corresponding<br />
holes in the phone and snap them together<br />
to lock the base to the phone.<br />
4
Features<br />
Line/Speed Dial Keys<br />
Use these keys to activate<br />
up to six lines or speed<br />
dials that can be assigned<br />
to your phone.<br />
Feature Keys<br />
Access important features<br />
using these keys.<br />
Dial Pad<br />
These 12 keys<br />
provide the 10 digits,<br />
alphabetic, and special<br />
characters available in context<br />
sensitive applications.<br />
Line Indicators Individual multi-color LEDs display a dynamic call state.<br />
Hold<br />
Directories<br />
Services<br />
Conference<br />
Transfer<br />
Redial<br />
Hold<br />
1<br />
ABC<br />
2<br />
DEF<br />
3<br />
GHI<br />
4<br />
GHI<br />
PQRS<br />
7<br />
PQRS<br />
ABC<br />
JKL<br />
5<br />
JKL<br />
TUV<br />
8<br />
TUV<br />
DEF<br />
MNO<br />
6<br />
MNO<br />
WXYZ<br />
9<br />
WXYZ<br />
*<br />
OPER<br />
0 #<br />
OPER<br />
Volume Adjustment Keys<br />
Use these to adjust the volume of the handset,<br />
headset, speaker, and ringer.<br />
Sel<br />
Del<br />
Menu<br />
Messages<br />
Do Not Disturb<br />
Hold<br />
Display Control<br />
Keys<br />
Use the arrow keys<br />
to scroll through the<br />
displayed information.<br />
Soft Keys<br />
The screen will display<br />
labels for these keys,<br />
to identify their contextsensitive<br />
functions.<br />
Headset<br />
Microphone Mute<br />
Speakerphone<br />
Hookswitch<br />
Speaker<br />
For ringer and<br />
hands-free audio<br />
output.<br />
Directories<br />
Services<br />
Conference<br />
Transfer<br />
Redial<br />
Hold<br />
1<br />
ABC<br />
2<br />
DEF<br />
3<br />
ABC DEF<br />
GHI<br />
4<br />
JKL<br />
5<br />
MNO<br />
6<br />
GHI JKL MNO<br />
PQRS<br />
7<br />
PQRS<br />
TUV<br />
8<br />
TUV<br />
WXYZ<br />
9<br />
WXYZ<br />
*<br />
OPER<br />
0 #<br />
OPER<br />
Indicator<br />
This will alert you to<br />
incoming calls, new<br />
messages, Sel and other<br />
events.<br />
Del<br />
Graphic Menu Display<br />
Shows information<br />
Messages<br />
about calls, messages,<br />
Do Not Disturb<br />
soft keys, time, date,<br />
and other relevant<br />
data.<br />
Hold<br />
Hands-free Microphone<br />
This works best when the phone is placed on a hard, fl at surface.<br />
5
Key Descriptions<br />
Feature Key<br />
Description<br />
Allows for hands-free communication during calls.<br />
Mutes audio transmission locally during calls.<br />
Sel<br />
Sel<br />
Del<br />
Directories Allows you to place and receive calls through an optionally connected<br />
headset.<br />
Services<br />
Sel<br />
Sel<br />
Menu<br />
Sel<br />
Sel<br />
Del<br />
Directories<br />
Services<br />
Sel<br />
Line or Speed Dial keys with LED indicators.<br />
Call Services Lists<br />
Del<br />
Menu<br />
ABC<br />
DEF<br />
Directories<br />
Messages<br />
Call Lists<br />
1<br />
2<br />
Del 3<br />
Conference<br />
Del<br />
ABC<br />
DEF<br />
Directories<br />
Access to local directories ABC and DEF call lists.<br />
Del<br />
Call Lists<br />
Messages<br />
Services<br />
GHI<br />
JKL<br />
MNO<br />
Do Not Disturb<br />
Directories<br />
1 Menu 2 3<br />
Conference<br />
ABC<br />
DEF<br />
Transfer<br />
4<br />
5<br />
ABC 6DEF<br />
Services<br />
Menu<br />
Services<br />
Messages<br />
Access to special<br />
GHI GHI<br />
services.<br />
JKL JKL 1<br />
MNO MNO<br />
2<br />
3<br />
Do Not Disturb<br />
ABC<br />
DEF<br />
Call Lists<br />
Sel<br />
Transfer Conference 1<br />
2<br />
3<br />
PQRS<br />
ABC<br />
Conference<br />
ABC TUV<br />
DEF<br />
WXYZ<br />
Redial<br />
DEF<br />
ABC DEF<br />
7<br />
4 Do Not Disturb DEF<br />
GHI<br />
5<br />
8JKL<br />
6<br />
Menu<br />
ABC<br />
ABC<br />
DEF<br />
Menu<br />
GHI<br />
JKL<br />
MNO<br />
Call Lists<br />
Messages<br />
9MNO<br />
Hold<br />
Transfer<br />
4<br />
5 Allows 6 setup of a 3-way GHI local 1<br />
2<br />
3<br />
Conference<br />
conference.<br />
JKL<br />
MNO<br />
PQRS<br />
TUV TUV<br />
WXYZ WXYZ<br />
Redial<br />
GHI JKL MNO<br />
Transfer<br />
ABC<br />
PQRS<br />
TUV<br />
WXYZ<br />
OPER<br />
7<br />
4<br />
DEF<br />
5<br />
Redial<br />
6<br />
Hold<br />
7 8 9<br />
Hold<br />
* PQRS<br />
8<br />
Messages<br />
MNO<br />
Messages<br />
1GHI<br />
2JKL<br />
MNO 3<br />
MNO<br />
0TUV<br />
GHI # 9<br />
Do Not Disturb<br />
Conference<br />
Del<br />
PQRS TUV WXYZ<br />
ABC<br />
DEF<br />
Transfer Sel<br />
Transfer WXYZ JKL MNO<br />
Hold<br />
OPER 4<br />
of current 5<br />
call to 6<br />
third party.<br />
OPER<br />
OPER<br />
PQRS<br />
TUV<br />
WXYZ<br />
Redial * 0 #<br />
Do Not Disturb<br />
Do Not<br />
Transfer<br />
Disturb<br />
GHI<br />
JKL<br />
MNO<br />
OPER<br />
PQRS<br />
4<br />
TUV<br />
* 5<br />
WXYZ<br />
07<br />
6<br />
PQRS<br />
TUV<br />
WXYZ<br />
#<br />
PQRS<br />
TUV<br />
WXYZ<br />
Redial<br />
Dials last 8<br />
GHI<br />
connected<br />
JKL<br />
party<br />
OPER MNO<br />
from the phone. 9<br />
7<br />
8<br />
PQRS<br />
9<br />
Hold<br />
TUV WXYZ<br />
Redial<br />
Menu<br />
PQRS<br />
TUV<br />
WXYZ<br />
Sel Del<br />
OPER<br />
OPER<br />
Hold<br />
7<br />
OPER<br />
OPER 8 9<br />
Hold<br />
Places current<br />
PQRS<br />
active TUV<br />
WXYZ<br />
call in Hold state.<br />
Messages<br />
* 0 *#<br />
0 #<br />
OPER<br />
OPER<br />
* Sel<br />
0<br />
#<br />
Cancels ringing and directs incoming calls to your Voice Mail (if<br />
Do Not Disturb<br />
Menu<br />
OPER<br />
Del<br />
supported).<br />
M<br />
Do<br />
DEF<br />
3<br />
DEF<br />
MNO<br />
6<br />
Directories<br />
Services<br />
Call Lists<br />
ABC<br />
MNO<br />
2<br />
3<br />
ABC WXYZ<br />
JKL<br />
59<br />
6<br />
WXYZ JKL<br />
TUV<br />
WXYZ<br />
8<br />
TUV #<br />
9<br />
OPER<br />
0 #<br />
OPER<br />
DEF<br />
Conference<br />
DEF<br />
Transfer<br />
MNO<br />
MNO Redial<br />
WXYZ<br />
Messages<br />
Sel<br />
Hold<br />
Do Not Menu Disturb<br />
Messages<br />
Sel ABC Del<br />
1<br />
2<br />
DEF<br />
3<br />
GHI<br />
4<br />
Hold<br />
ABC DEF<br />
Do Not Disturb<br />
JKL<br />
MNO<br />
Menu<br />
PQRS Menu Hold<br />
TUV Do Not Disturb WXYZ<br />
Messages<br />
Messages OPER ABC<br />
DEF<br />
1<br />
2<br />
3<br />
ABC<br />
Do Not Disturb<br />
DEF<br />
GHI<br />
JKL<br />
MNO<br />
Do Not Disturb<br />
4<br />
5 Hold<br />
6<br />
GHI<br />
PQRS<br />
7<br />
PQRS<br />
Hold<br />
5<br />
Sel<br />
GHI Del JKL MNO<br />
Messages<br />
TUV<br />
WXYZ<br />
PQRS<br />
7<br />
8<br />
JKL<br />
TUV<br />
8<br />
TUV<br />
MNO<br />
WXYZ<br />
9<br />
WXYZ<br />
*<br />
OPER<br />
0 #<br />
OPER<br />
6<br />
9<br />
*<br />
OPER<br />
Menu<br />
0 #<br />
Dial Pad<br />
Hold<br />
Del<br />
Place/receive Del<br />
text and voice messages.<br />
Access local and server features.<br />
Select and Delete controls for options and text within local menus.<br />
Scrolling Sel<br />
of lists and control of text/number entry on display.<br />
Del<br />
Soft keys to select from various context-sensitive options.<br />
Menu<br />
Messages<br />
Do Not Disturb<br />
Menu<br />
Messages<br />
Do Not Disturb<br />
Hold<br />
Volume keys to adjusts audio and ringer volume.<br />
General dialing and alphanumeric entry (including special<br />
Hold<br />
characters).<br />
6
Using SoundPoint ® <strong>IP</strong> <strong>600</strong>/<strong>601</strong> S<strong>IP</strong><br />
Placing a Call<br />
Using the Handset:<br />
1. To obtain dial tone, pick up the handset.<br />
2. Dial the desired number.<br />
During a call, users can alternate<br />
between handset, headset, or<br />
hands-free modes by pressing the<br />
or keys, or picking up<br />
Directories<br />
the handset.<br />
Sel<br />
Del<br />
Sel<br />
Services<br />
Call Lists<br />
Directories<br />
Using Hands-Free Speakerphone Mode:<br />
Buddy Status Services<br />
2. Dial the<br />
Redial<br />
desired Buddy number.<br />
Status<br />
Using the Headset:<br />
My Status<br />
1<br />
ABC<br />
2<br />
DEF<br />
3<br />
1. With the handset on-hook, press any assigned<br />
line My Status key, , or NewCall to obtain<br />
ABC<br />
Call Lists<br />
dial tone.<br />
Call Lists<br />
DEF<br />
GHI<br />
4<br />
JKL<br />
5<br />
MNO<br />
6<br />
GHI JKL MNO ABC<br />
DEF<br />
PQRS<br />
TUV<br />
1 WXYZ<br />
7 8<br />
2<br />
3<br />
9ABC<br />
DEF<br />
PQRS TUV GHI WXYZ JKL<br />
MNO<br />
OPER<br />
* 4<br />
0GHI<br />
#<br />
5 6<br />
JKL MNO<br />
OPER PQRS<br />
7<br />
TUV<br />
8<br />
WXYZ<br />
9<br />
1. With the optional headset<br />
Redial Directories connected, press<br />
any assigned line key, , or NewCall to<br />
PQRS<br />
obtain dial tone. Services Directories<br />
2. Dial the desired number.<br />
Services<br />
<strong>User</strong>s also have the option to dial directly from<br />
the dial pad without first getting dial tone. Simply<br />
enter the number then lift the handset, press<br />
Buddy Status Call Lists<br />
the Dial soft key, or press the<br />
or keys.<br />
My Status Buddy Status<br />
Directories<br />
In all cases, the active call will appear on the<br />
Redial Services My Status<br />
display showing call duration and destination.<br />
Call Lists Directories<br />
Redial<br />
Buddy Status Services<br />
My Status Call Lists<br />
Redial Buddy Status<br />
My Status<br />
Redial<br />
TUV<br />
Menu<br />
Messages<br />
Do Not Disturb<br />
Hold<br />
Del<br />
Menu<br />
Messages<br />
Do Not Disturb<br />
See also Headset Memory<br />
Hold<br />
Mode.<br />
WXYZ<br />
*<br />
OPER<br />
0 #<br />
OPER<br />
ABC<br />
DEF<br />
1<br />
2<br />
3<br />
ABC<br />
ABC DEF<br />
DEF<br />
GHI<br />
JKL<br />
MNO<br />
1<br />
2<br />
3<br />
4 5 ABC 6 DEF<br />
GHI<br />
GHI JKL<br />
JKL MNO MNO<br />
PQRS<br />
TUV<br />
WXYZ<br />
4<br />
7<br />
5<br />
8<br />
6<br />
GHI JKL 9 MNO<br />
PQRS<br />
TUV WXYZ<br />
TUV<br />
WXYZ<br />
OPER<br />
*<br />
ABC<br />
DEF<br />
1<br />
27<br />
0<br />
3 8#<br />
9<br />
PQRS ABC DEFTUV<br />
WXYZ<br />
OPER OPER<br />
*<br />
GHI<br />
JKL<br />
MNO<br />
4 5<br />
6<br />
0 #<br />
ABC<br />
DEF<br />
PQRS<br />
GHI<br />
JKL MNO<br />
OPER<br />
TUV<br />
1 WXYZ<br />
8<br />
2<br />
3<br />
9ABC<br />
DEF<br />
TUV GHI WXYZ JKL<br />
MNO<br />
PQRS<br />
7<br />
PQRS<br />
OPER<br />
* 4<br />
0 #<br />
5<br />
GHI JKL<br />
OPER PQRS<br />
TUV<br />
7<br />
8<br />
PQRS<br />
TUV<br />
6<br />
MNO<br />
WXYZ<br />
9<br />
WXYZ<br />
*<br />
OPER<br />
0 #<br />
OPER<br />
M<br />
Sel<br />
Me<br />
Do No<br />
Del<br />
Menu<br />
Messages<br />
Do Not Disturb<br />
M<br />
Hold<br />
Do N<br />
7
Answering a Call<br />
Sel<br />
Using the Handset:<br />
Pick up the handset.<br />
Directories<br />
Del<br />
I<br />
I<br />
RS<br />
RS<br />
ABC<br />
2<br />
ABC<br />
JKL<br />
5<br />
JKL<br />
TUV<br />
8<br />
TUV<br />
OPER<br />
0<br />
OPER<br />
Using Services Hands-Free Speakerphone Mode:<br />
Press Call Lists , or with the handset on hook press the<br />
ABC<br />
DEF<br />
line key with the active indicator, or the Answer<br />
1 2 3<br />
soft<br />
Buddy<br />
key.<br />
Status<br />
GHI<br />
My Status<br />
4<br />
Using the Headset: GHI<br />
Directories<br />
Sel<br />
PQRS<br />
TUV<br />
WXYZ<br />
Redial<br />
Del<br />
Press to answer the call 7 through 8 an 9<br />
optionally connected Directories<br />
PQRS TUV WXYZ<br />
headset.<br />
Services<br />
OPER<br />
In all cases, the active Menu call * will appear 0 #<br />
on the<br />
Services<br />
OPER<br />
display showing Call Lists call duration and destination.<br />
DEF<br />
Messages<br />
3<br />
DEF<br />
Call Lists<br />
Buddy Status Do Not Disturb<br />
MNO<br />
6<br />
Call Hold and Resume<br />
JKL<br />
5<br />
MNO<br />
Buddy Status<br />
WXYZ<br />
My Status<br />
During 9 a call, press Hold or the Hold soft key. The<br />
WXYZ<br />
My Status<br />
call will be placed Redial on hold and this will be indicated<br />
# on the display. Press the Resume soft key, or<br />
Redial<br />
the line key to retrieve the call.<br />
PQRS<br />
Multiple Calls on Hold<br />
If multiple calls are on hold on a single line<br />
key, use the arrow keys to switch between<br />
the calls then press the Resume soft key to<br />
retrieve the desired call. If more than two<br />
calls are on hold on a single key, an indication<br />
will appear on the display, for example<br />
“2/3” shows that this is the second call out<br />
of three calls.<br />
4<br />
7<br />
ABC<br />
JKL<br />
8<br />
DEF<br />
MNO<br />
6<br />
MNO<br />
9<br />
ABC<br />
DEF<br />
1<br />
2<br />
3<br />
ABC<br />
DEF<br />
ABC DEF<br />
1<br />
2<br />
3<br />
GHI<br />
JKL<br />
MNO<br />
ABC<br />
DEF<br />
4 5<br />
6<br />
GHI<br />
JKL<br />
MNO<br />
GHI JKL MNO<br />
4<br />
5<br />
6<br />
PQRS<br />
TUV<br />
WXYZ<br />
GHI<br />
JKL<br />
7<br />
MNO<br />
8<br />
9<br />
PQRS<br />
TUV<br />
WXYZ<br />
PQRS<br />
TUV WXYZ<br />
7 8<br />
9<br />
OPER<br />
TUV<br />
* WXYZ<br />
0 #<br />
OPER<br />
OPER<br />
* 0 #<br />
OPER<br />
Menu<br />
Incoming calls may be ignored<br />
Sel<br />
Messages<br />
by pressing the Reject soft key or<br />
Sel<br />
Do Not Disturb during ringing. Note<br />
that Do Not Disturb stays active<br />
when the call is dropped and will<br />
Del<br />
remain Hold<br />
so until toggled off.<br />
Del<br />
Menu<br />
Menu<br />
Messages<br />
Messages<br />
Do Not Disturb<br />
Do Not Disturb<br />
Hold<br />
Hold<br />
If calls are on hold on more than one line<br />
key, the details of the calls on any line key<br />
can be viewed by pressing that line key and<br />
holding it down for a few seconds. If a line<br />
key is pressed briefly, the first call on hold<br />
on that line key will be retrieved.<br />
Microphone Mute<br />
During a call, press . The key<br />
lights up to indicate that the other party<br />
(parties) cannot hear you.<br />
Directories<br />
Directories<br />
Microphone Mute applies to all modes:<br />
handset, headset, and hands-free. Services You Services can<br />
still hear all other parties while Mute is<br />
enabled.<br />
Call Lists Call Lists<br />
Buddy Status Buddy Status<br />
My Status My Status<br />
Redial<br />
Redial<br />
8<br />
To turn off Microphone Mute, press<br />
again.<br />
ABC<br />
DEF ABC<br />
DEF<br />
1<br />
2<br />
1<br />
3<br />
2<br />
3<br />
GHI<br />
4<br />
GHI<br />
ABC<br />
JKL<br />
5<br />
DEF ABC<br />
GHI MNO JKL<br />
4<br />
6<br />
5<br />
JKL GHI MNO JKL<br />
DEF<br />
MNO<br />
6<br />
MNO<br />
PQRS<br />
TUV PQRS WXYZ TUV<br />
WXYZ<br />
7<br />
8<br />
7<br />
9<br />
8<br />
9<br />
Sel<br />
Sel<br />
Del Directories<br />
Del<br />
Services<br />
Menu<br />
Menu<br />
Call Lists<br />
Messages Messag<br />
Buddy Status<br />
Do Not Disturb Do Not Dis<br />
My Status<br />
Redial<br />
Hold<br />
Hold
Directories<br />
Menu Menu<br />
Services Services<br />
General Key Use 1<br />
1<br />
Conference<br />
ABC ABC<br />
2<br />
2<br />
DEF DEF<br />
3<br />
3<br />
ABC ABC<br />
DEF DEF<br />
GHI GHI JKL JKL MNO MNO<br />
To navigate Transfer<br />
through menus 4<br />
4<br />
and 5<br />
5to enter 6<br />
6 data,<br />
GHI GHI JKL JKL MNO MNO<br />
these are useful Sel tips:<br />
PQRS PQRS TUV TUV WXYZ WXYZ<br />
Redial Redial<br />
7<br />
7<br />
8<br />
8<br />
9<br />
9<br />
1. Use and<br />
Sel to PQRS PQRS scroll TUV TUV through WXYZ WXYZ lists.<br />
Hold Hold<br />
OPER OPER<br />
In some lists the Sel<br />
Del ** and<br />
0<br />
0 ##<br />
keys<br />
OPER OPER<br />
can be used as “Page Up” and “Page<br />
Down”. Menu<br />
Del<br />
2. When menus Del have submenus, use Sel<br />
Messages<br />
C<br />
DEF and to Sel move one level down or<br />
3<br />
Menu<br />
Do Not Disturb<br />
C DEF<br />
one level back up.<br />
L<br />
MNO<br />
Del<br />
Messages<br />
6<br />
3. Press Menu to exit from any<br />
ABC<br />
DEF<br />
Del<br />
L<br />
1<br />
MNO<br />
2<br />
3 menu.<br />
irectories<br />
V<br />
WXYZ<br />
Do Not Disturb<br />
Menu<br />
DEF ABC DEF<br />
9<br />
Hold<br />
GHI<br />
JKL<br />
MNO<br />
4. Press Directories Messages to exit from any<br />
V 3<br />
Menu<br />
ervices<br />
WXYZ<br />
4<br />
5<br />
6<br />
Messages<br />
directory.<br />
ERDEF<br />
ABC<br />
DEF<br />
GHI JKL MNO<br />
#<br />
PQRS<br />
TUV<br />
WXYZ 1<br />
Do 2Messages<br />
Not Disturb<br />
3<br />
onference MNO<br />
Services<br />
Do Not Disturb<br />
ER ABC<br />
DEF<br />
7<br />
8<br />
9<br />
ABC DEF Hold<br />
PQRS 6<br />
2<br />
TUV<br />
3<br />
WXYZ<br />
GHI Do JKL Not Disturb MNO<br />
ransfer ABC DEF<br />
MNO OPER<br />
4<br />
5<br />
6<br />
JKL<br />
MNO<br />
Call Lists<br />
* 0 #<br />
GHI JKL MNO<br />
WXYZ<br />
5<br />
OPER<br />
6<br />
PQRS<br />
TUV<br />
WXYZ<br />
edial<br />
9JKL<br />
MNO<br />
7<br />
8<br />
Hold<br />
9<br />
Hold<br />
1<br />
TUV<br />
WXYZ<br />
WXYZ<br />
PQRS Buddy TUV Status WXYZ<br />
Hold<br />
Hold 8 9 Local Conferencing<br />
OPER<br />
TUV WXYZ<br />
* 0 #<br />
GHI<br />
OPER<br />
# You can create OPER<br />
0 #<br />
My a Status conference with two other<br />
4<br />
OPER parties using the Directories phone’s local conferencing GHI<br />
feature.<br />
PQRS<br />
Redial<br />
Services<br />
1. Place a call to the first party.<br />
2. Press Conference or the Confrnc soft<br />
key to create a new call (the active<br />
call is<br />
Transfer<br />
placed on hold).<br />
3. Dial the phone number of the second<br />
party or use the arrow keys to<br />
Redial<br />
access speed dial numbers, missed,<br />
PQRS<br />
Hold<br />
placed and received call lists. From<br />
one of these lists press the Dial soft<br />
key.<br />
Messages<br />
Do Not Do Not Disturb Disturb<br />
Hold Hold<br />
5. To enter text using the dialpad, press<br />
ABC<br />
DEF<br />
1 2<br />
3<br />
ABC<br />
JKL<br />
5<br />
JKL<br />
the number keys one or more times<br />
For example, for ‘A’ press ‘2’ and<br />
for ‘C’ press ‘222’. When in text<br />
entry mode the display title will show<br />
whether keys will generate numbers<br />
DEF<br />
TUV<br />
WXYZ<br />
7<br />
8 can 9continue Directories to talk.<br />
Messages<br />
Hold<br />
PQRS ABC TUV DEF WXYZ<br />
1<br />
2 OPER<br />
3<br />
Services<br />
Do Not Disturb<br />
ABC<br />
* 0 4. DEF When # the second party answers,<br />
ABC<br />
DEF<br />
GHI<br />
JKL<br />
MNO<br />
OPER<br />
4<br />
5<br />
press 1<br />
2<br />
3<br />
Conference or the Confrnc soft key<br />
6<br />
ABC DEF<br />
GHI JKL MNO again to join all parties in the conference,<br />
GHI<br />
JKL<br />
MNO<br />
PQRS<br />
TUV<br />
WXYZ<br />
Transfer<br />
or press the Split soft key 4<br />
to<br />
5<br />
6<br />
7<br />
8<br />
9<br />
Hold<br />
GHI JKL MNO<br />
put the first call on hold and keep<br />
TUV WXYZ<br />
PQRS<br />
TUV<br />
WXYZ<br />
Redial<br />
OPER the second call as the active call. 7<br />
8<br />
9<br />
* 0 #<br />
PQRS TUV WXYZ<br />
OPERA conference may Hold be created at any time OPER<br />
0<br />
Sel<br />
(1), upper-case (A) or lower-case (a)<br />
characters and the 1/A/a soft key can<br />
change this.<br />
Sel<br />
Del<br />
Del<br />
Menu<br />
Messages<br />
Ending Do Not Disturb<br />
MNO the call on the conference<br />
originator’s 6 phone will not end the<br />
MNO<br />
Menu<br />
conference, the other two parties<br />
between an active call and a call which * is<br />
#<br />
OPER<br />
on hold (on the same line or another line)<br />
by pressing the Join soft key.<br />
Splitting a Conference<br />
When a conference has been established, a<br />
Split soft key is available. Pressing this key<br />
will split the conference into two calls on<br />
hold.<br />
9
Transferring a Call<br />
Call Lists<br />
Conference<br />
1. During a call, press Transfer or<br />
the Trnsfer soft key (the active call is<br />
placed on hold). Redial<br />
2. Press the line key if set up for speed<br />
dial on the SoundPoint ® <strong>IP</strong> <strong>600</strong>/<strong>601</strong><br />
and SoundPoint ® Expansion Module<br />
or dial Directories the number to which you want<br />
to transfer the call.<br />
OR Services<br />
Use the arrow keys to access speed<br />
Call Lists<br />
dial numbers, missed, placed, and<br />
received call lists. From one of these 1<br />
Conference<br />
lists, press the Dial soft key.<br />
GHI<br />
3. Press Transfer or the Trnsfer soft key 4<br />
again to complete the transfer. This GHI<br />
Redial<br />
Call Timer<br />
ABC<br />
DEF<br />
1<br />
2<br />
3<br />
GHI<br />
4<br />
JKL<br />
5<br />
DEF<br />
MNO<br />
6<br />
sound GHI is JKL heard MNO or you can wait<br />
PQRS<br />
TUV<br />
WXYZ<br />
Sel<br />
7<br />
ABC<br />
DEF<br />
1 2<br />
3<br />
PQRS<br />
7<br />
PQRS<br />
Call progress on an active call is monitored<br />
through a local call timer. This is visible<br />
within the active call window on the display.<br />
ABC<br />
JKL<br />
5<br />
JKL<br />
TUV<br />
8<br />
TUV<br />
MNO<br />
6<br />
MNO<br />
WXYZ<br />
9<br />
WXYZ<br />
OPER<br />
* 0 #<br />
OPER<br />
ABC<br />
can be done as soon as the ringback<br />
8<br />
9<br />
until the third party answers and<br />
PQRS<br />
talk to them<br />
TUV<br />
before<br />
WXYZ<br />
completing the<br />
transfer. OPER Press the Split soft key to<br />
put * the first 0 call # on hold and keep<br />
OPER<br />
Del<br />
the second call as the active call.<br />
Transfer may be cancelled during establishment<br />
by pressing the Cancel soft Menu key.<br />
The original call is resumed.<br />
Messages<br />
A blind<br />
DEF<br />
transfer (without consultation)<br />
can also be supported by<br />
pressing the Blind soft key.<br />
Do Not Disturb<br />
Hold<br />
Sel<br />
Del<br />
Menu<br />
Messages<br />
Do Not Disturb<br />
Hold<br />
O<br />
Ending a Call<br />
Press the EndCall soft key.<br />
OR<br />
Replace Services the handset, or press if in<br />
Hands-free Mode, or if in Headset<br />
Call Lists<br />
Mode.<br />
Directories<br />
Redial<br />
Directories<br />
Buddy Status<br />
My Status<br />
Services<br />
Call Lists GHI<br />
JKL<br />
Directories<br />
JKL<br />
Services TUV<br />
PQRS<br />
Press Redial to dial the last call placed<br />
7 8<br />
from your phone.<br />
Buddy Status<br />
PQRS TUV<br />
Call OPER Lists<br />
Redial<br />
ABC<br />
DEF<br />
1<br />
2<br />
3<br />
GHI<br />
4<br />
7<br />
ABC<br />
5<br />
8<br />
OPER<br />
Buddy Status<br />
DEF<br />
MNO<br />
6<br />
MNO<br />
WXYZ<br />
9<br />
WXYZ<br />
* 0 #<br />
To redial another previously dialed number,<br />
press Sel from the phone’s idle display,<br />
My Status<br />
and press Sel again to place the call.<br />
Del<br />
Del<br />
Menu<br />
Menu<br />
Messages<br />
Messages<br />
Do Not Disturb<br />
Do Not Disturb<br />
My Status<br />
Redial<br />
10<br />
Directories<br />
Services<br />
Conference<br />
Transfer<br />
Redial<br />
Hold<br />
OR<br />
1<br />
ABC<br />
2<br />
DEF<br />
3<br />
GHI<br />
ABC DEF<br />
GHI<br />
4<br />
JKL<br />
5<br />
MNO<br />
6<br />
PQRS<br />
7<br />
JKL<br />
TUV<br />
8<br />
MNO<br />
WXYZ<br />
9<br />
PQRS TUV WXYZ<br />
*<br />
OPER<br />
0 #<br />
OPER<br />
ABC<br />
DEF<br />
1<br />
2 Hold<br />
3<br />
GHI<br />
4<br />
Services<br />
GHI<br />
JKL<br />
MNO<br />
ABC<br />
DEF<br />
5<br />
1 6<br />
2<br />
3<br />
JKL<br />
Sel<br />
Del<br />
Menu<br />
Messages<br />
Do Not Disturb<br />
Press Directories and ABCselect DEF Call Lists and<br />
Placed Calls to scroll through the list.<br />
MNO<br />
ABC<br />
DEF<br />
Menu<br />
Messages<br />
Do Not Disturb<br />
Hold<br />
PQRS<br />
TUV<br />
WXYZ<br />
GHI<br />
JKL<br />
MNO<br />
7<br />
8<br />
4 9<br />
5<br />
ABC<br />
DEF<br />
6<br />
PQRS TUV WXYZ<br />
GHI JKL MNO 1<br />
2<br />
3<br />
OPER<br />
PQRS<br />
TUV<br />
WXYZ<br />
ABC DEF<br />
* 0<br />
#<br />
GHI<br />
JKL<br />
MNO<br />
7<br />
8<br />
OPER<br />
9<br />
PQRS TUV WXYZ 4 5 6<br />
GHI JKL MNO<br />
OPER<br />
PQRS<br />
TUV<br />
WXYZ<br />
* 0<br />
#<br />
7<br />
8<br />
9<br />
Call Lists<br />
Buddy Status<br />
My Status<br />
Redial<br />
OPER<br />
PQRS<br />
TUV<br />
S<br />
D<br />
M<br />
Mes<br />
Do No<br />
WXYZ<br />
H
irectories<br />
ervices<br />
all Lists<br />
uddy Status<br />
y Status<br />
edial<br />
Sel<br />
Call Forwarding<br />
Calls may be forwarded to another extension<br />
as follows:<br />
Del<br />
1. Press the Forward soft key from<br />
the phone’s idle display or press<br />
Menu and select Features and<br />
ABC<br />
DEF<br />
Forward at any time.<br />
1<br />
2<br />
3<br />
2. (Optional) Messages If multiple<br />
ABC<br />
lines<br />
DEF<br />
are in<br />
use, select GHI which line JKL to forward.<br />
MNO<br />
3. Enter Do Not Disturb a number 4 or 5URL to 6forward<br />
GHI JKL MNO<br />
all future calls to.<br />
PQRS<br />
TUV<br />
WXYZ<br />
4. Press the Enable 7 soft 8 key to 9 confirm<br />
Call Forwarding.<br />
PQRS TUV WXYZ<br />
Hold<br />
OPER<br />
* 0 #<br />
Idle display returns with a moving arrow<br />
on the line label to confirm OPER Call Forwarding<br />
enabled.<br />
Sel<br />
To turn call Del forwarding off:<br />
1. Press the Forward soft key from<br />
the phone’s idle display or press<br />
Menu and select Features and<br />
Forward.<br />
2. (Optional) Messages If multiple lines are in<br />
use, select which line to disable.<br />
3. Press Do Not Disturb the Disable soft key.<br />
Idle display returns and the line indicator<br />
now displays the regular icon.<br />
Hold<br />
Call Forwarding is not available on<br />
shared lines.<br />
Sel<br />
Volume Adjustment<br />
Press the volume keys to adjust handset,<br />
headset, and hands-free speaker volume<br />
Del<br />
during a call. Pressing these keys in idle<br />
state adjusts the ringer volume.<br />
Sel<br />
Menu<br />
Do Not Messages Disturb<br />
Press Do Not Disturb to prevent the phone from<br />
Del<br />
ringing on incoming calls. A flashing icon<br />
and text on the display indicates that Do<br />
Not Disturb is on.<br />
Hold<br />
Menu<br />
Calls received while Do Not Disturb is<br />
enabled are logged in the Missed Calls list.<br />
Messages<br />
To turn off Do Not Disturb, press<br />
Do Not Disturb again.<br />
To conform to regulatory requirements, handset<br />
and headset volume will return to a preset<br />
level after each call. Hands-free volume<br />
settings will be maintained across calls.<br />
(Optional) If multiple lines are in use, Do<br />
Not Disturb can be set on a line-by-line<br />
basis. Contact your system administrator<br />
for further details. When Do Not Disturb<br />
is enabled for a particular line, this is<br />
indicated by a flashing “ X ” beside the line<br />
indicator on the display.<br />
Hold<br />
11
DEF<br />
3<br />
DEF<br />
MNO<br />
6<br />
MNO<br />
WXYZ<br />
9<br />
WXYZ<br />
DEF<br />
3#<br />
DEF<br />
MNO<br />
6<br />
MNO<br />
WXYZ<br />
9<br />
WXYZ<br />
Directories<br />
F<br />
#<br />
Call Lists<br />
F<br />
O<br />
Services<br />
Buddy Status<br />
Conference<br />
Time and Date<br />
Forward<br />
Time and Date is clearly displayed on the<br />
SoundPoint Transfer ® <strong>IP</strong> <strong>600</strong>/<strong>601</strong> S<strong>IP</strong> phone. If the<br />
ABC<br />
DEF<br />
phone cannot obtain a time 1and date 2 from<br />
3<br />
Call Lists<br />
the server, the display will flash. ABContact<br />
DEF<br />
GHI<br />
JKL<br />
MNO<br />
your system administrator if either time or<br />
Speed Dial<br />
Conference<br />
4<br />
5<br />
6<br />
date is incorrect. <strong>User</strong>s have GHI control JKL over MNO<br />
PQRS<br />
TUV<br />
WXYZ<br />
the Redial format of the display Forward and can turn it<br />
off. Select options which<br />
7<br />
PQRS<br />
are right<br />
8<br />
TUV<br />
for<br />
WXYZ<br />
you<br />
9<br />
as follows:<br />
Transfer<br />
OPER<br />
* 0 #<br />
Call Lists<br />
Sel<br />
OPER<br />
Speed Dial<br />
Headset Memory Mode<br />
As an option, the Del<br />
headset Redial can be permanently<br />
enabled. This is especially useful<br />
for regular headset users. To do this:<br />
Sel<br />
1. Press Menu .<br />
2. Select Settings followed by Basic,<br />
Voice Mail<br />
Preferences, Headset Memory.<br />
3. Use the<br />
Do<br />
up Del<br />
Not Disturb<br />
or down arrows and Select<br />
soft key to enable Headset Memory<br />
Mode.<br />
4. Press Menu<br />
Hold<br />
to return to the main<br />
menu.<br />
Voice Sel Mail<br />
Do Not Disturb<br />
Display Contrast<br />
Del<br />
Hold<br />
To adjust the contrast on the display to a<br />
comfortable level:<br />
1. Press Menu . Select Settings followed<br />
by Basic, Contrast.<br />
2. Pressing Messages the Up or Down soft keys<br />
or volume keys will increase or<br />
ABC<br />
DEF<br />
decrease Do Not the Disturb display contrast.<br />
O<br />
GHI<br />
YZMy Status<br />
4<br />
Hold GHI<br />
YZ<br />
PQRS<br />
Redial<br />
1<br />
2<br />
3<br />
4<br />
7<br />
PQRS<br />
ABC<br />
JKL<br />
5<br />
JKL<br />
TUV<br />
8<br />
TUV<br />
DEF<br />
MNO<br />
6<br />
MNO<br />
WXYZ<br />
9<br />
WXYZ<br />
OPER<br />
* 0 #<br />
OPER<br />
Del<br />
1. Press Menu .<br />
Sel<br />
2. Select Settings followed by Basic,<br />
Voice Mail<br />
Preferences, Time & Date.<br />
3. Select Do from Not Disturb Clock Date, Clock Time,<br />
Clock Order or Enable / Disable.<br />
Del<br />
4. Scroll through the options via the up<br />
and down Hold<br />
arrow keys.<br />
5. Press Select to confirm and<br />
Menu<br />
to return directly to the idle display.<br />
1<br />
ABC<br />
2<br />
DEF<br />
3<br />
GHI<br />
4<br />
GHI<br />
ABC<br />
JKL<br />
5<br />
JKL<br />
DEF<br />
MNO<br />
6<br />
MNO<br />
Voice Mail<br />
Do Not Disturb<br />
PQRS<br />
TUV<br />
WXYZ<br />
Subsequent calls to or from this phone<br />
7 8 9<br />
Hold<br />
PQRS using the TUV headset WXYZ will cause the headset<br />
OPER<br />
key to flash. Pressing the line keys or the<br />
* 0 #<br />
Answer soft key to receive a call will now<br />
OPER<br />
connect to the user’s headset automatically.<br />
Repeat steps 1-3 and select Disable to turn<br />
Headset Memory Mode off.<br />
Sel<br />
Del<br />
3. Press the Ok or Cancel soft keys to<br />
accept or reject changes.<br />
4. Press Menu or the Exit soft key<br />
to return to the idle display.<br />
Messages<br />
Do Not Disturb<br />
Hold<br />
12
EF<br />
EF<br />
NO<br />
NO<br />
XYZ<br />
YZ<br />
Ring Type<br />
Sel<br />
Many ring types are available including a<br />
“Silent Ring”. <strong>User</strong>s can select different<br />
rings to distinguish Del<br />
between lines or to have<br />
a different ring from their neighbor’s phone.<br />
To change the incoming ring:<br />
Directories<br />
Services<br />
Call Lists<br />
1. Press Menu . Select Settings followed<br />
by Basic, Ring Type.<br />
2. (Optional) Messages If multiple lines are used,<br />
first select which line to change.<br />
ABC<br />
DEF<br />
3. Using Do the Not arrow Disturb keys, 1 highlight 2 the<br />
3<br />
desired ring type. Press the ABC Play DEF soft<br />
GHI<br />
JKL<br />
MNO<br />
key to hear the selected ring type.<br />
Buddy Status<br />
My Status<br />
Redial<br />
Hold<br />
4<br />
GHI<br />
PQRS<br />
7<br />
PQRS<br />
5<br />
JKL<br />
TUV<br />
8<br />
TUV<br />
6<br />
MNO<br />
WXYZ<br />
9<br />
WXYZ<br />
Call Lists<br />
OPER<br />
* 0 #<br />
A local list of calls missed, received, and<br />
OPER<br />
placed is maintained by the phone (up to<br />
100 for each).<br />
Press Directories followed by Call Lists<br />
and Missed, Received, or Placed Calls as<br />
desired. Services Call information will be displayed.<br />
From this screen:<br />
Call Lists<br />
1. Choose Edit to amend the dial string<br />
ABC<br />
before dialing.<br />
1<br />
2<br />
Buddy Status<br />
2. Choose Dial to return the call. ABC<br />
GHI<br />
JKL<br />
3. Choose Exit to return to the previous<br />
My Status<br />
4<br />
5<br />
menu.<br />
GHI<br />
PQRS<br />
Redial<br />
To quickly view respective call 7 lists<br />
PQRS<br />
from the idle display:<br />
Directories<br />
Directories<br />
Directories<br />
DEF<br />
1 3<br />
JKL<br />
TUV<br />
8<br />
TUV<br />
If “Silent Ring” Sel<br />
is selected, incoming<br />
calls can only be answered by pressing<br />
the Answer soft key.<br />
Del<br />
4. Press Select to change to the selected<br />
ring type.<br />
5. Press Menu or the Exit soft key to<br />
return to the idle display.<br />
Messages<br />
See also Distinctive Ringing / Call<br />
Do Not Disturb<br />
Treatment.<br />
DEF<br />
MNO<br />
6<br />
MNO<br />
WXYZ<br />
Sel 9<br />
OPER<br />
* 0 #<br />
OPER<br />
Hold<br />
Press for Placed Calls.<br />
WXYZ Sel<br />
Press for Sel Received Calls.<br />
Press for Missed Calls.<br />
Del<br />
Del<br />
Del<br />
Menu<br />
Menu<br />
Menu<br />
Messages<br />
Messages<br />
Messages<br />
Do Not Disturb<br />
Do Not Disturb<br />
Do Not Disturb<br />
Sel<br />
For additional choices, press More followed<br />
by:<br />
4. Info to view information about the<br />
Del<br />
call.<br />
5. Save to store the contact to the<br />
Contact Directory.<br />
6. Clear to delete the call from the list.<br />
Menu<br />
Press More and Exit soft keys to return to<br />
Messages<br />
the idle display.<br />
Do Not Disturb<br />
Services<br />
Contact Directory<br />
ABC<br />
DEF<br />
Services<br />
Services<br />
1<br />
2<br />
ABC 3 DEF<br />
Conference<br />
ABC<br />
DEF<br />
In addition to a directory 1<br />
ABC of DEF<br />
missed,<br />
GHI<br />
JKL 1<br />
2<br />
MNO 2<br />
3<br />
<strong>User</strong>s can add, delete, edit, dial, or search<br />
Conference<br />
3<br />
Conference<br />
placed, Transfer or received calls, 4<br />
5the ABC<br />
phone<br />
DEF<br />
6<br />
ABC can DEF for any contact in this list through just a<br />
GHI<br />
JKL<br />
MNO<br />
GHI<br />
JKL<br />
MNO<br />
GHI JKL MNO<br />
store Transfer a local Transfer directory of 4<br />
500 PQRS<br />
TUV 4<br />
5or more<br />
WXYZ 5<br />
6 6 few key strokes.<br />
Redial<br />
GHI JKL MNO<br />
7<br />
GHI<br />
8<br />
JKL MNO<br />
contacts*.<br />
9<br />
Hold<br />
PQRS<br />
TUV<br />
WXYZ<br />
Redial<br />
PQRS<br />
TUV<br />
WXYZ<br />
Redial<br />
PQRS<br />
7<br />
TUV WXYZ<br />
Hold<br />
Hold<br />
Hold<br />
OPER 7<br />
8 8<br />
9 9<br />
PQRS TUV WXYZ<br />
* 0<br />
PQRS # TUV WXYZ<br />
Hold<br />
OPER<br />
Hold<br />
*Limit OPER depends on server configuration.<br />
OPER<br />
* *<br />
0<br />
0<br />
# #<br />
Contact OPER your system administrator for<br />
OPER<br />
full details.<br />
Hold<br />
13
Sel<br />
To add or edit a contact:<br />
1. Press Directories and select Contact 5. Ring Type and Divert Contact may<br />
Directory.<br />
be left blank.<br />
2. Press More Services and then Add to enter 6. Use Sel and to Sel switch between<br />
another contact into the phone’s database<br />
Call or Lists highlight an existing entry the last four fields.<br />
Enabled and Disabled settings for Menu<br />
Del<br />
Del<br />
then press Edit.<br />
7. ABC Press DEF Save to confirm or Cancel to<br />
3. Enter first 1<br />
2<br />
3<br />
Buddy and/or Status last name from the abandon the changes then press<br />
Directories<br />
Directories<br />
Menu<br />
Menu<br />
ABC DEF<br />
keypad. Press the 1/A/a soft key<br />
Directories or the Exit soft keys to<br />
GHI<br />
JKL<br />
MNO<br />
Services<br />
Services<br />
Messages<br />
Messages<br />
to select My between Status numeric and up-<br />
4<br />
5<br />
return 6to the idle display.<br />
ABC<br />
DEF<br />
ABC<br />
DEF<br />
per/lower case alphanumeric 1<br />
2 modes.<br />
3 1<br />
2<br />
3<br />
Conference<br />
Conference<br />
GHI JKL Do Not Services Disturb MNO<br />
Do Not Disturb<br />
ABC DEF<br />
ABC DEF<br />
Press the PQRS<br />
TUV<br />
WXYZ<br />
Redial Encoding soft GHI key JKL to access<br />
MNO<br />
GHI<br />
JKL<br />
MNO<br />
Transfer<br />
Transfer 4<br />
5<br />
6 4<br />
special characters in other languages<br />
5<br />
7<br />
6<br />
8<br />
9<br />
Hold<br />
GHI JKL MNO GHI JKL MNO Call Lists<br />
PQRS<br />
TUV<br />
WXYZ PQRS<br />
Redial<br />
PQRS TUV TUV WXYZContacts can be easily added from<br />
Redial<br />
if necessary. 7<br />
8<br />
9 7<br />
8<br />
Hold<br />
Hold<br />
OPER<br />
9 Call Lists. See Call Lists for<br />
PQRS TUV WXYZ PQRS TUV WXYZ<br />
4. Enter the Contact number. This is a<br />
Hold<br />
Hold<br />
*<br />
OPER<br />
OPER<br />
1more<br />
Buddy Status<br />
0 #<br />
required field and it * must 0be unique # * 0 # information.<br />
OPER<br />
GHI<br />
OPER<br />
OPER<br />
(not already in the directory).<br />
My Status<br />
4<br />
► The Speed Dial Index will automatically<br />
be assigned the next available<br />
Redial<br />
index value.<br />
GHI<br />
PQRS<br />
7<br />
To search for a particular contact:<br />
1. Press More and then Search from the<br />
Contact Directory menu.<br />
2. Using the dial pad, enter the first few<br />
characters for First or Last names.<br />
Del<br />
Messages<br />
Do Not Disturb<br />
ABC<br />
DEF<br />
1 2<br />
3<br />
PQRS<br />
3. Press Search to search for contacts.<br />
4. Successful matches can be dialed<br />
from the resulting screen.<br />
ABC<br />
JKL<br />
5<br />
JKL<br />
TUV<br />
8<br />
TUV<br />
DEF<br />
MNO<br />
6<br />
MNO<br />
WXYZ<br />
9<br />
WXY<br />
OPER<br />
* 0 #<br />
OPER<br />
Speed Dial<br />
Pre-assigned numbers can be associated<br />
with line keys for rapid automated dialing.<br />
Speed Dial entries are consecutively<br />
placed next to assigned line keys on the<br />
phone. When a new entry is added to the<br />
Contact Directory, it is automatically assigned<br />
the next available speed dial index.<br />
Sel<br />
Example: To change a Speed Dial key assignment:<br />
Del<br />
1. Press Directories and select Contact<br />
► OR press and hold a line key which<br />
Directory. Highlight an existing<br />
is unassigned. A new empty entry in<br />
directory Services entry and press Edit,<br />
the directory will automatically be<br />
► OR press and hold a line key which<br />
opened allowing contact information<br />
Menu<br />
Sel<br />
already Call has Lists a speed dial number<br />
to be added.<br />
ABC<br />
DEF<br />
assigned to it. That contact in the<br />
2. If a speed dial index already exists,<br />
Messages<br />
1<br />
2<br />
3<br />
directory Buddy will Status automatically be<br />
delete it by pressing the Sel the<br />
Del<br />
ABC DEF<br />
displayed.<br />
keys.<br />
Directories<br />
Do Not Disturb<br />
Menu<br />
My Status<br />
Redial<br />
Directories<br />
GHI<br />
4<br />
GHI<br />
PQRS<br />
7<br />
PQRS<br />
Services<br />
Conference<br />
14<br />
Transfer<br />
Redial<br />
JKL<br />
5<br />
JKL<br />
TUV<br />
8<br />
TUV<br />
MNO<br />
6<br />
MNO 1<br />
ABC<br />
2<br />
DEF<br />
3<br />
WXYZ<br />
9<br />
GHI<br />
4<br />
GHI<br />
WXYZ<br />
PQRS<br />
ABC<br />
JKL<br />
5<br />
JKL<br />
TUV<br />
DEF<br />
MNO<br />
6<br />
MNO<br />
WXYZ<br />
Del<br />
Menu<br />
Messages<br />
Do Not Disturb<br />
Hold
3. If desired, enter a new speed dial<br />
index. For example, enter speed dial<br />
index as 1. This assigns the entry<br />
to the first available line key on the<br />
display,<br />
► OR when editing the contact, press<br />
and hold an unassigned line key.<br />
This will automatically assign the<br />
speed dial index which is required to<br />
assign that line key as a speed dial<br />
for the contact. A confirmation beep<br />
is heard when this happens.<br />
On a default configuration of the phone,<br />
there could be up to five line keys available<br />
for speed dial.<br />
4. Press Save to confirm or Cancel to<br />
abandon the change then press Exit<br />
to return to the idle display.<br />
Idle display could now be as shown:<br />
Directories<br />
Services<br />
Conference<br />
Transfer<br />
1<br />
ABC<br />
2<br />
DEF<br />
3<br />
ABC DEF<br />
GHI<br />
4<br />
JKL<br />
5<br />
MNO<br />
6<br />
GHI JKL MNO<br />
PQRS<br />
TUV<br />
WXYZ<br />
To dial a number Redial assigned to a Line Key,<br />
7<br />
8<br />
9<br />
Hold<br />
PQRS TUV WXYZ<br />
simply press the Hold<br />
OPER<br />
line key directly opposite<br />
* 0 #<br />
OPER<br />
the number on the display.<br />
Sel<br />
Del<br />
Menu<br />
Messages<br />
Do Not Disturb<br />
To quickly view a complete list of assigned speed dial<br />
entries, press . Dial directly from a selected number.<br />
Sel<br />
Del<br />
Multiple Lines<br />
Menu<br />
SoundPoint® <strong>IP</strong> <strong>600</strong>/<strong>601</strong> S<strong>IP</strong> can<br />
Messages<br />
support<br />
ABC<br />
DEF<br />
up to six lines. Lines can be configured for<br />
1 2 3<br />
Do Not Disturb<br />
private ABC or shared DEF lines.<br />
GHI<br />
JKL<br />
MNO<br />
Typically, 4<br />
5 the 6top-most line key is reserved for<br />
GHI JKL MNO<br />
the principle directory number of the phone.<br />
PQRS<br />
TUV<br />
WXYZ<br />
Depending 7<br />
8 on 9 how your phone is Hold configured,<br />
PQRS TUV WXYZ<br />
the display could resemble one of the displays<br />
OPER<br />
shown: * 0 #<br />
OPER<br />
Directories<br />
Services<br />
Conference<br />
Transfer<br />
Redial<br />
Hold<br />
1<br />
ABC<br />
2<br />
DEF<br />
3<br />
ABC DEF<br />
GHI<br />
4<br />
JKL<br />
5<br />
MNO<br />
6<br />
GHI JKL MNO<br />
PQRS<br />
7<br />
TUV<br />
8<br />
WXYZ<br />
9<br />
PQRS TUV WXYZ<br />
*<br />
OPER<br />
0 #<br />
OPER<br />
Sel<br />
Del<br />
Menu<br />
Messages<br />
Do Not Disturb<br />
Hold<br />
Sel<br />
Del<br />
Directories<br />
Menu<br />
Services<br />
Conference<br />
Transfer<br />
Redial<br />
Hold<br />
1<br />
ABC<br />
2<br />
DEF<br />
3<br />
ABC DEF<br />
GHI<br />
4<br />
JKL<br />
5<br />
MNO<br />
6<br />
GHI JKL MNO<br />
PQRS<br />
7<br />
TUV<br />
8<br />
WXYZ<br />
9<br />
PQRS TUV WXYZ<br />
*<br />
OPER<br />
0 #<br />
OPER<br />
Messages<br />
Do Not Disturb<br />
Hold<br />
15
Multiple Keys Per Line<br />
Each line on the phone can be configured to<br />
have more than one line key associated with<br />
it. If this is the case, the display could look<br />
like this:<br />
Sel<br />
Incoming calls to this line will be distributed<br />
evenly among the available keys. Similarly,<br />
outgoing calls will be distributed.<br />
Directories<br />
Services<br />
Conference<br />
Transfer<br />
Redial<br />
Hold<br />
1<br />
ABC<br />
2<br />
DEF<br />
3<br />
ABC DEF<br />
GHI<br />
4<br />
JKL<br />
5<br />
MNO<br />
6<br />
GHI JKL MNO<br />
PQRS<br />
7<br />
TUV<br />
8<br />
WXYZ<br />
9<br />
PQRS TUV WXYZ<br />
*<br />
OPER<br />
0 #<br />
OPER<br />
Del<br />
Menu<br />
Messages<br />
Do Not Disturb<br />
Hold<br />
Multiple Call Appearances<br />
C<br />
C<br />
L<br />
L<br />
V<br />
V<br />
ER<br />
ER<br />
DEF<br />
3<br />
DEF<br />
MNO<br />
6<br />
MNO<br />
WXYZ<br />
9<br />
WXYZ<br />
#<br />
Each line on the phone can be configured to have<br />
one or more call appearances. More than one<br />
call appearance is useful if there is an active call<br />
and an incoming call arrives on the same line. In<br />
the example shown, extension 9301 is in an outbound<br />
call with 9304. The second figure shows<br />
an incoming call from John Brown. To answer<br />
Sel<br />
this incoming call, put the original call on Hold<br />
or press the key to access the new call. Soft<br />
key labels will be updated on the display with<br />
Del<br />
these options:<br />
Menu<br />
1. Answer the incoming call.<br />
2. Reject Messages the incoming call.<br />
3. Forward the incoming call to another extension.<br />
Do Not Disturb<br />
Answering the incoming call places the original<br />
call on Hold and refreshes the soft key labels as<br />
Hold<br />
indicated (third figure). If more than two call appearances<br />
are in use, two will appear on the display<br />
and the total number will be indicated by a<br />
counter at the bottom right corner of the display.<br />
For example “2/3” indicates that the highlighted<br />
call is the second one out of a total of three.<br />
In the example case illustrated, another outbound<br />
call can be placed on the same first line.<br />
Press Hold during the first call and press NewCall<br />
to obtain dial tone and a new call appearance for<br />
a second call.<br />
Directories<br />
Services<br />
Conference<br />
Transfer<br />
Redial<br />
Hold<br />
Directories<br />
Services<br />
Conference<br />
Transfer<br />
Redial<br />
Hold<br />
Directories<br />
Services<br />
Conference<br />
Transfer<br />
Redial<br />
Hold<br />
1<br />
ABC<br />
2<br />
DEF<br />
3<br />
ABC DEF<br />
GHI<br />
4<br />
JKL<br />
5<br />
MNO<br />
6<br />
GHI JKL MNO<br />
PQRS<br />
7<br />
TUV<br />
8<br />
WXYZ<br />
9<br />
PQRS TUV WXYZ<br />
*<br />
OPER<br />
0 #<br />
OPER<br />
1<br />
ABC<br />
2<br />
DEF<br />
3<br />
ABC DEF<br />
GHI<br />
4<br />
JKL<br />
5<br />
MNO<br />
6<br />
GHI JKL MNO<br />
PQRS<br />
7<br />
TUV<br />
8<br />
WXYZ<br />
9<br />
PQRS TUV WXYZ<br />
*<br />
OPER<br />
0 #<br />
OPER<br />
1<br />
ABC<br />
2<br />
DEF<br />
3<br />
ABC DEF<br />
GHI<br />
4<br />
JKL<br />
5<br />
MNO<br />
6<br />
GHI JKL MNO<br />
PQRS<br />
7<br />
TUV<br />
8<br />
WXYZ<br />
9<br />
PQRS TUV WXYZ<br />
*<br />
OPER<br />
0 #<br />
OPER<br />
Sel<br />
Del<br />
Menu<br />
Messages<br />
Do Not Disturb<br />
Hold<br />
Sel<br />
Del<br />
Menu<br />
Messages<br />
Do Not Disturb<br />
Hold<br />
Sel<br />
Del<br />
Menu<br />
Messages<br />
Do Not Disturb<br />
Hold<br />
16
Shared Lines<br />
The phone supports shared lines ** . A<br />
shared line is indicated by a different<br />
line icon. In the figure, the first line is<br />
private and the second line is shared. If<br />
two phones share a line, an incoming call<br />
to that number will cause both phones to<br />
ring. The call can be answered on either<br />
phone but not both.<br />
If a shared line is in use on one of the<br />
phones, it cannot be used on the other<br />
one. The shared line icon changes to a<br />
moving icon and the line LED turns red<br />
when the line is in use remotely.<br />
Calls on shared lines can be transferred,<br />
put on hold, or added to a conference.<br />
Sel<br />
Del<br />
Directories<br />
Menu<br />
Services<br />
Messages<br />
ABC<br />
DEF<br />
** 1<br />
2<br />
3<br />
Conference Shared lines are an<br />
ABC<br />
optional<br />
DEF<br />
feature configured<br />
on the server 4<br />
and 5 may 6 not be sup-<br />
GHI<br />
JKL<br />
MNO<br />
Transfer<br />
GHI JKL MNO<br />
PQRS<br />
TUV<br />
WXYZ<br />
Redial<br />
ported on your particular system. Contact<br />
7<br />
8<br />
9<br />
your system administrator PQRS TUV WXYZ to find out.<br />
Hold<br />
OPER<br />
* 0 #<br />
OPER<br />
Do Not Disturb<br />
Hold<br />
F<br />
F<br />
O<br />
O<br />
YZ<br />
YZ<br />
Voice Mail<br />
Received messages will be indicated by a<br />
flashing Message SelWaiting Indicator LED<br />
on the front of the phone and optionally a<br />
visual notification on the display.<br />
Individual line indicators Del<br />
reflect voice or<br />
text messages left on that line (useful if<br />
multiple lines are in use).<br />
Menu<br />
To listen to voice messages:<br />
1. Press Messages .<br />
2. Select Message Center *, † .<br />
3. (Optional) Do Not Disturb If multiple lines are in<br />
use, select from which line messages<br />
are to be retrieved.<br />
4. Display indicates number of mes-<br />
Hold<br />
sages and their importance. Press<br />
A stutter dial tone in place of normal dial<br />
tone is used to indicate that one or more<br />
voice messages are waiting at the message<br />
center.<br />
Connect to initiate Voice Mail<br />
retrieval from the Message Center,<br />
OR<br />
Press Clear to turn off the flashing<br />
LED without listening to messages.<br />
5. Follow voice prompts to listen to<br />
messages.<br />
* Voice Mail is an optional feature configured<br />
on the server and may not be supported<br />
on your particular system. Contact<br />
your system administrator to find out.<br />
† Screen options may vary with serverbased<br />
application. Voice Mail can be accessed<br />
with a single key press. Contact your<br />
system administrator to configure this option.<br />
17
Distinctive Ringing / Call Treatment<br />
<strong>User</strong>s can set distinctive incoming ringing tones for<br />
contacts in their local directory. This allows identification<br />
of a contact by a specific ring tone.<br />
Sel<br />
To set a distinctive ring for a local contact:<br />
Del<br />
1. Press Directories and select Contact value). See Ring Type in this<br />
Directory.<br />
guide for further details.<br />
2. Using the Services arrow keys, scroll through 5. Press the Save soft key or Cancel<br />
the directory to choose a contact.<br />
to abandon the change then Menu press<br />
3. Press Edit Call Lists and scroll down to Ring<br />
Directories to return to the idle display.<br />
Messages<br />
1<br />
2<br />
3<br />
ABC<br />
DEF<br />
Type.<br />
Buddy Sel<br />
4. Enter a number<br />
Status<br />
corresponding to<br />
Services<br />
Incoming ABC DEFcalls from this contact will now<br />
Do Not Disturb<br />
one of the ring types available (press GHI<br />
JKL<br />
MNO<br />
have a distinctive ringing pattern.<br />
My Status<br />
4<br />
5 Call Sel then Del<br />
6Lists<br />
to remove an existing<br />
ABC<br />
GHI JKL MNO<br />
PQRS<br />
TUV<br />
WXYZ<br />
Redial<br />
Menu<br />
1<br />
2<br />
Buddy Status<br />
7<br />
8<br />
9<br />
Hold ABC<br />
Del This Messages feature is local to the phone, and may be overridden by server<br />
GHI<br />
JKL<br />
ABC<br />
DEF<br />
PQRS TUV WXYZ<br />
1<br />
2<br />
3<br />
settings. Contact your system administrator<br />
Do Not Disturb<br />
OPER for My Status more details.<br />
4<br />
5<br />
ABC DEF<br />
Menu<br />
GHI<br />
JKL<br />
MNO<br />
* 0 #<br />
GHI JKL<br />
4<br />
5<br />
6<br />
OPER<br />
PQRS<br />
TUV<br />
HI JKL MNO<br />
Redial<br />
Messages<br />
QRS<br />
TUV<br />
WXYZ<br />
Sel<br />
7<br />
8<br />
7 8<br />
9<br />
Hold<br />
PQRS TUV<br />
QRS TUV WXYZ Do Not Disturb<br />
OPER<br />
OPER<br />
0 #<br />
OPER<br />
Multilingual Support (Localization)<br />
0<br />
Sel<br />
OPER<br />
Many Hold languages Del are supported by the phone.<br />
DEF<br />
1 3<br />
DEF<br />
MNO<br />
6<br />
MNO<br />
WXYZ<br />
9<br />
WXYZ<br />
* #<br />
ies<br />
F<br />
F<br />
O<br />
tatus O<br />
YZ<br />
us<br />
YZ<br />
To change language:<br />
1. Press Menu and select Settings,<br />
Basic, Preferences, Language.<br />
2. Scroll through Messages the list of available<br />
languages and press the Select soft<br />
key when Do Not the Disturb desired language is<br />
ABC<br />
DEF<br />
highlighted.<br />
1<br />
2<br />
3<br />
GHI<br />
4<br />
Hold<br />
GHI<br />
PQRS<br />
7<br />
PQRS<br />
ABC<br />
JKL<br />
5<br />
JKL<br />
TUV<br />
8<br />
TUV<br />
DEF<br />
MNO<br />
6<br />
MNO<br />
WXYZ<br />
9<br />
WXYZ<br />
OPER<br />
* 0 #<br />
OPER<br />
Del<br />
3. The display will change to the language<br />
of your choice.<br />
4. Exit to the idle display by pressing<br />
.<br />
Menu<br />
Messages<br />
Do Not Disturb<br />
Hold<br />
18
Phone Reboot<br />
Periodically, the phone may require a user<br />
reboot. Reasons for this include accepting a<br />
Sel<br />
new configuration or new software.<br />
Sel<br />
Del<br />
There are two ways to reboot the phone:<br />
Directories<br />
Menu<br />
F<br />
Del<br />
Services<br />
► Simultaneously press and hold the Mes-<br />
Conference<br />
sages, Microphone Mute, and Volume<br />
Transfer<br />
keys (see figure) for more than 3 seconds<br />
Redial<br />
or until a beep is heard.<br />
► Press Menu and select Settings,<br />
Advanced, Restart Phone (the user password<br />
is Messages required to access this menu).<br />
Hold<br />
1<br />
ABC<br />
2<br />
DEF<br />
3<br />
ABC DEF<br />
GHI<br />
4<br />
JKL<br />
5<br />
MNO<br />
6<br />
GHI JKL MNO<br />
PQRS<br />
7<br />
TUV<br />
8<br />
WXYZ<br />
9<br />
PQRS TUV WXYZ<br />
*<br />
OPER<br />
0 #<br />
OPER<br />
Messages<br />
Do Not Disturb<br />
Hold<br />
F<br />
O<br />
The reboot process will begin and is complete<br />
Do Not Disturb<br />
when the idle display is shown.<br />
O<br />
YZ<br />
YZ<br />
In the case of problems, it may be possible to restore normal operation of your<br />
Hold<br />
phone without rebooting. Contact your system administrator before attempting<br />
to reboot the phone.<br />
Optional Features<br />
Sel<br />
F<br />
F<br />
O<br />
O<br />
YZ<br />
YZ<br />
Text Messaging<br />
<strong>User</strong>s can send and receive Text messages<br />
on the phone. S<strong>IP</strong> Del Instant (Text) Messaging<br />
is supported in real-time. Received<br />
messages will be indicated by a flashing<br />
Menu<br />
To read text messages:<br />
1. Press Messages and select Instant<br />
Messages,<br />
OR Do Not Disturb<br />
Press the InstMsg soft key to read a<br />
message just received.<br />
2. (Optional) If multiple lines are in<br />
Hold<br />
use, select from which line messages<br />
are to be retrieved.<br />
Message Waiting Indicator LED on the<br />
front of the phone and optionally a visual<br />
notification on the display.<br />
3. Messages appear first to last in sent<br />
order.<br />
4. Press the Next or Prev soft keys to<br />
cycle through messages in order.<br />
5. Press the More soft key to access the<br />
Delete, Reply and New options.<br />
19
F<br />
F<br />
O<br />
O<br />
YZ<br />
YZ<br />
Menu<br />
To send a text message:<br />
1. Press Messages .<br />
2. Select Instant Messages.<br />
3. (Optional) Do Not Disturb If multiple lines are in<br />
use, first select from which line to<br />
send a message.<br />
4. Press the New soft key.<br />
Hold<br />
5. Enter the desired extension or S<strong>IP</strong><br />
URL. Press the 1/A/a soft key to<br />
alternate between numeric and upper/lower<br />
case alphanumeric modes.<br />
6. Press the Select soft key to choose<br />
from various pre-scripted short messages,<br />
OR<br />
Press Edit to compose a custom<br />
message. Use dialpad keys to cycle<br />
through the character set. Use keys<br />
1,*,0, and # to select special characters.<br />
7. Press Send when finished.<br />
Presence / Status / Buddy Lists<br />
The phone combines interactive message<br />
services and status monitoring to complement<br />
a traditional messaging application<br />
such as email.<br />
Live interaction within a pool of phones is<br />
possible by monitoring the “presence” of<br />
the parties involved.<br />
Each phone can “watch” the status of up<br />
to eight other phones. These other phones<br />
form the “Buddy List”. The status of buddies<br />
is displayed and updated in real time.<br />
Each phone can also be “watched” by up<br />
to eight other phones.<br />
To add or delete a contact from your buddy list, or block a contact:<br />
1. Press Directories and select Contact 4. Press Sel<br />
Del<br />
to switch between Enabled<br />
Directory.<br />
or Disabled status.<br />
2. Using the Services arrow keys, scroll through 5. Press the Save soft key or Cancel<br />
Del<br />
the directory to choose a contact.<br />
to abandon the change then Menu press<br />
3. Press Edit Call Lists<br />
Directories and scroll down to the<br />
Directories to return to the idle display.<br />
Menu<br />
ABC<br />
DEF<br />
Watch Buddy or Block Buddy fields.<br />
Messages<br />
Services<br />
Buddy Status<br />
1<br />
2<br />
3<br />
PQRS<br />
7<br />
WXYZ<br />
PQRS<br />
ABC<br />
TUV<br />
8<br />
TUV<br />
Messages<br />
Services<br />
DEF<br />
Do Not MNO Disturb<br />
Call 6Lists<br />
MNO<br />
ABC<br />
DEF<br />
1<br />
2<br />
3<br />
Conference<br />
Do Not Disturb<br />
GHI<br />
JKL<br />
ABC DEF<br />
The figures show My Status a typical Buddy Status 4screen 5display of monitored phones and a My<br />
GHI<br />
JKL<br />
MNO<br />
Transfer<br />
Status display.<br />
4 5 6 GHI JKL<br />
GHI JKL MNO<br />
1<br />
PQRS<br />
TUV<br />
WXYZ<br />
Redial Redial<br />
Buddy Status<br />
7<br />
8<br />
9<br />
Hold<br />
Hold<br />
Directories<br />
Services<br />
Conference<br />
Transfer<br />
Redial<br />
Hold<br />
PQRS<br />
TUV<br />
OPER<br />
* 0 #<br />
OPER<br />
1<br />
ABC<br />
2<br />
DEF<br />
3<br />
ABC<br />
DEF<br />
MNO<br />
GHI<br />
4<br />
JKL<br />
5<br />
6<br />
GHI JKL MNO<br />
PQRS<br />
7<br />
TUV<br />
8<br />
WXYZ<br />
9<br />
PQRS TUV<br />
*<br />
OPER<br />
0 #<br />
OPER<br />
WXYZ<br />
Directories<br />
Services<br />
Conference<br />
Transfer<br />
Redial<br />
WXYZ<br />
Hold<br />
9<br />
WXYZ<br />
My Status<br />
OPER<br />
* 0 #<br />
Sel<br />
Del<br />
Menu<br />
Messages<br />
Do Not Disturb<br />
Hold<br />
OPER<br />
Redial<br />
Hold<br />
1<br />
ABC<br />
2<br />
DEF<br />
3<br />
GHI<br />
4<br />
GHI<br />
PQRS<br />
7<br />
PQRS<br />
ABC<br />
JKL<br />
5<br />
JKL<br />
TUV<br />
8<br />
TUV<br />
DEF<br />
MNO<br />
6<br />
MNO<br />
WXYZ<br />
9<br />
WXYZ<br />
*<br />
OPER<br />
0 #<br />
OPER<br />
Sel<br />
ABC<br />
DEF<br />
1 2<br />
3<br />
GHI<br />
4<br />
GHI<br />
PQRS<br />
7<br />
PQRS<br />
Sel<br />
Del<br />
OPER<br />
* #<br />
Menu 0<br />
Messages<br />
Do Not Disturb<br />
Hold<br />
Sel<br />
Del<br />
ABC<br />
JKL<br />
5<br />
JKL<br />
TUV<br />
8<br />
TUV<br />
OPER<br />
DEF<br />
MNO<br />
6<br />
MNO<br />
WXYZ<br />
9<br />
WXYZ<br />
20<br />
Directories<br />
Services<br />
Conference<br />
1<br />
ABC<br />
2<br />
DEF<br />
3<br />
ABC DEF<br />
Menu<br />
Messages<br />
Do Not Disturb<br />
GHI<br />
JKL<br />
MNO
Del<br />
To view and change Presence settings:<br />
F<br />
F<br />
O<br />
O<br />
YZ<br />
YZ<br />
1. Press Menu and select Features<br />
and Presence.<br />
2. Choose Messages My Status to change your<br />
own status.<br />
3. Choose Do Buddy Not Disturb Status to monitor the<br />
status of the contacts within your<br />
buddy list.<br />
4. Choose Privacy List to see which<br />
Hold<br />
phones are allowed to “watch” your<br />
phone abd which phones are blocked<br />
from “watching” your phone.<br />
Your phone can be configured to work with Microsoft® Office Live Communications<br />
Server and communicate with others using Microsoft® Office Communicator and<br />
Sel<br />
Windows Messenger. Contact your system administrator to find out.<br />
To add a contact in the buddy list:<br />
Del<br />
ABC<br />
2<br />
ABC<br />
JKL<br />
5<br />
JKL<br />
TUV<br />
8<br />
TUV<br />
OPER<br />
0<br />
OPER<br />
DEF<br />
3<br />
DEF<br />
MNO<br />
6<br />
MNO<br />
WXYZ<br />
9<br />
WXYZ<br />
#<br />
1. Press the Buddies soft key on the idle<br />
display to get to the Buddy Status<br />
screen or press Menu and select<br />
Features, Presence, Buddy Status.<br />
2. Press More. Messages<br />
3. Press Add.<br />
4. Enter the number Do of Not Disturb the buddy, for<br />
example, 7778.<br />
5. Press Submit.<br />
Hold<br />
If the buddy is added successfully, you<br />
are able to scroll to it on the Buddy Status<br />
screen.<br />
Any contacts added through the buddy list<br />
will appear in as a contact in Microsoft®<br />
Office Communicator and Windows<br />
Messenger.<br />
21
SoundPoint ® <strong>IP</strong><br />
Expansion Module<br />
22
Introduction<br />
Thank you for choosing the SoundPoint ®<br />
<strong>IP</strong> Expansion Module, a 14-line console<br />
that expands the potential of call handling<br />
when used with the SoundPoint ® <strong>IP</strong><br />
<strong>601</strong> phone. Up to three SoundPoint ® <strong>IP</strong><br />
Expansion Modules can be cascaded to a<br />
single host phone increasing the total number<br />
of buttons to 48 for intensive business<br />
<strong>IP</strong> telephony users.<br />
Each of the 14 keys on the SoundPoint ®<br />
<strong>IP</strong> Expansion Module features individual<br />
bi-color LED indicators, allowing easy<br />
recognition of line or call state. Keys may<br />
be programmed for speed dials or directory<br />
numbers (DN).<br />
Installation and configuration of the<br />
SoundPoint ® <strong>IP</strong> Expansion Module is<br />
easy, since power and signaling are taken<br />
from the host SoundPoint ® <strong>IP</strong> <strong>601</strong> phone<br />
upon connection. No extra wires or power<br />
supplies are required for the SoundPoint ®<br />
<strong>IP</strong> Expansion Module.<br />
Parts List<br />
The following items are included in your<br />
SoundPoint ® <strong>IP</strong> Expansion Module package.<br />
Check this list before installation to<br />
ensure that you have received both items.<br />
If you are missing an item, please contact<br />
your system administrator.<br />
SoundPoint ® <strong>IP</strong> Expansion Module<br />
Base Stand<br />
23
GHI<br />
PQRS<br />
ABC<br />
JKL<br />
TUV<br />
OPER<br />
DEF<br />
MNO<br />
WXYZ<br />
GHI<br />
PQRS<br />
ABC<br />
JKL<br />
TUV<br />
OPER<br />
DEF<br />
MNO<br />
WXYZ<br />
GHI<br />
PQRS<br />
ABC<br />
JKL<br />
TUV<br />
OPER<br />
DEF<br />
MNO<br />
WXYZ<br />
GHI<br />
PQRS<br />
ABC<br />
JKL<br />
TUV<br />
OPER<br />
DEF<br />
MNO<br />
WXYZ<br />
Installing the SoundPoint ® <strong>IP</strong> Expansion<br />
Module<br />
This section provides basic installation<br />
instructions and information for obtaining<br />
the best performance with the Sound-<br />
Point ® <strong>IP</strong> Expansion Module. If you require<br />
additional information or assistance<br />
with your new phone, please contact your<br />
system administrator.<br />
The SoundPoint ® <strong>IP</strong> <strong>600</strong>/<strong>601</strong> <strong>User</strong> <strong>Guide</strong><br />
includes regulatory compliance information<br />
that your system administrator should<br />
review and can also be found at<br />
www.polycom.com.<br />
Remove the rubber plug from the SoundPoint ® <strong>IP</strong> <strong>601</strong> or the SoundPoint ® <strong>IP</strong> Expansion<br />
Module.<br />
<br />
<br />
Sel<br />
Del<br />
Directories<br />
Menu<br />
Services<br />
Conference<br />
Transfer<br />
Redial<br />
Hold<br />
1<br />
2<br />
3<br />
JKL<br />
DEF<br />
4<br />
5<br />
6<br />
GHI<br />
ABC<br />
MNO<br />
7<br />
8 9<br />
7 9<br />
PQRS TUV WXYZ<br />
* 0<br />
OPER<br />
#<br />
Messages<br />
Do Not Disturb<br />
Hold<br />
Align the SoundPoint ® <strong>IP</strong> Expansion Module at the top of the groove lines on the<br />
SoundPoint ® <strong>IP</strong> <strong>601</strong> phone and slide it downwards until it clicks into position.<br />
Connect the Base Stand by aligning the two protrusions on the stand to the holes on<br />
the back of the ExMod and snap it into place.<br />
Sel<br />
Del<br />
Directories<br />
Menu<br />
Services<br />
Conference<br />
Transfer<br />
Redial<br />
Hold<br />
1<br />
2<br />
3<br />
JKL<br />
DEF<br />
4<br />
5<br />
6<br />
GHI<br />
ABC<br />
MNO<br />
7<br />
8 9<br />
7 9<br />
PQRS TUV WXYZ<br />
* 0<br />
OPER<br />
#<br />
Messages<br />
Do Not Disturb<br />
Hold<br />
Sel<br />
Del<br />
Directories<br />
Menu<br />
Services<br />
Conference<br />
Transfer<br />
Redial<br />
Hold<br />
1<br />
2<br />
3<br />
Do Not Disturb<br />
ABC DEF<br />
To 4<br />
5connect 6 up to three SoundPoint ® <strong>IP</strong> Expansion Modules together, repeat steps and<br />
GHI JKL MNO<br />
7<br />
8<br />
9<br />
Hold<br />
PQRS TUV WXYZ<br />
.<br />
* 0 #<br />
OPER<br />
Messages<br />
Sel<br />
Del<br />
Directories<br />
Menu<br />
Services<br />
Conference<br />
Transfer<br />
Redial<br />
Hold<br />
1<br />
2<br />
3<br />
JKL<br />
DEF<br />
4<br />
5<br />
6<br />
GHI<br />
ABC<br />
MNO<br />
7<br />
8 9<br />
7 9<br />
PQRS TUV WXYZ<br />
* 0<br />
OPER<br />
#<br />
Messages<br />
Do Not Disturb<br />
Hold<br />
24
Features<br />
Power Contacts<br />
Line Keys<br />
Use these keys to activate<br />
available lines and Speed Dial<br />
assignments.<br />
Sel<br />
Large Graphical Display<br />
Menu<br />
Shows information such as Speed<br />
Dial assignment or Directory<br />
1<br />
ABC<br />
2<br />
DEF<br />
Number.<br />
3<br />
ABC DEF<br />
GHI<br />
4<br />
JKL<br />
5<br />
MNO<br />
6<br />
GHI JKL MNO<br />
PQRS<br />
TUV<br />
WXYZ<br />
7<br />
8<br />
9<br />
PQRS TUV<br />
Infrared<br />
WXYZ<br />
Lens<br />
*<br />
OPER<br />
0 #<br />
OPER<br />
Del<br />
Messages<br />
Do Not Disturb<br />
Hold<br />
Infrared Lens<br />
LED Indicators<br />
Display line activity.<br />
Base Stand<br />
Power is automatically transferred from<br />
the host SoundPoint ® <strong>IP</strong> <strong>601</strong> phone to the<br />
SoundPoint ® <strong>IP</strong> Expansion Module(s)<br />
upon connection.<br />
Units may be plugged in and unplugged<br />
(hot swapped) at any time to a live Sound-<br />
Point ® <strong>IP</strong> <strong>601</strong> host phone.<br />
25
Using SoundPoint ® <strong>IP</strong> Expansion Module<br />
To Place a Call<br />
Line keys on the SoundPoint ® <strong>IP</strong> Expansion<br />
Module activate available lines. To place a call<br />
from an available line, press the corresponding<br />
line key and dial the desired number,<br />
OR<br />
Press the line key of the Speed Dial assignment<br />
you wish to call.<br />
To Answer a Call<br />
Press the line key with the flashing green LED<br />
indicator.<br />
Sel<br />
For other call-handling functions<br />
such as Hold, Redial,<br />
and Call Forwarding, please<br />
see the relevant sections earlier<br />
in this <strong>User</strong> <strong>Guide</strong>.<br />
Directories<br />
Services<br />
F<br />
Call Lists<br />
F<br />
O<br />
Buddy Status<br />
O<br />
YZ<br />
My Status<br />
YZ<br />
Redial<br />
Del<br />
Display Contrast<br />
To adjust the contrast on the display to a comfortable level:<br />
1. Press Menu . Select Settings<br />
followed by Basic, Contrast.<br />
2. The display Messages on the SoundPoint ® <strong>IP</strong><br />
Expansion Module(s) will change,<br />
Do Not Disturb<br />
ABC<br />
DEF<br />
presenting a new display along<br />
with line keys 1<br />
that are 2<br />
assigned 3 Up<br />
ABC DEF<br />
or Down status. Pressing the Up<br />
GHI<br />
JKL<br />
MNO<br />
or Down line keys will increase or<br />
Hold 4 5 6<br />
decrease the display GHI contrast.<br />
JKL MNO<br />
Speed Dial<br />
PQRS<br />
7<br />
PQRS<br />
TUV<br />
8<br />
TUV<br />
WXYZ<br />
9<br />
WXYZ<br />
OPER<br />
* 0 #<br />
OPER<br />
You can create up to 47 speed dial entries<br />
when three SoundPoint ® <strong>IP</strong> Expansion Modules<br />
are attached. To add speed dial entries,<br />
Directories<br />
see the sections Contact Directory and<br />
Services<br />
Speed Dial earlier in this <strong>User</strong> <strong>Guide</strong>. ABC<br />
The SoundPoint ® 1<br />
2<br />
Conference<br />
ABC<br />
<strong>IP</strong> Expansion Module GHIwill<br />
JKL<br />
Transfer<br />
4<br />
5<br />
GHI JKL<br />
assign line designations to the first available<br />
PQRS<br />
TUV<br />
Redial<br />
7<br />
8<br />
PQRS TUV<br />
line keys and then follow them Hold with speed<br />
OPER<br />
0<br />
OPER<br />
dial assignments.<br />
DEF<br />
1 3<br />
DEF<br />
MNO<br />
6<br />
MNO<br />
WXYZ<br />
9<br />
WXYZ<br />
* #<br />
Sel<br />
Del<br />
3. Press the Ok or Cancel soft keys on the<br />
phone to accept or reject changes.<br />
4. Press Menu or the Exit soft key to<br />
return to the idle display.<br />
Sel<br />
Del<br />
Menu<br />
Messages<br />
Do Not Disturb<br />
Hold<br />
Messages<br />
Do Not Disturb<br />
Hold<br />
26
Busy Lamp Field<br />
The Busy Lamp Field (BLF) feature allows<br />
monitoring of the hook status and remote party<br />
information of users through the busy lamp fields<br />
and displays on an attendant console phone.<br />
Note: This feature is not supported<br />
if your phone is configured<br />
to work with Microsoft<br />
Office Live Communications<br />
Server.<br />
Troubleshooting<br />
No Dial-Tone<br />
Verify power is correctly applied to the<br />
SoundPoint ® <strong>IP</strong> <strong>600</strong>/<strong>601</strong> S<strong>IP</strong> phone:<br />
• Check that the display is illuminated.<br />
• Make sure the LAN cable is inserted<br />
properly at the rear of the phone<br />
(try unplugging and re-inserting the<br />
cable).<br />
• If using inline powering, check that<br />
the switch is supplying power to the<br />
phone (contact your System Administrator).<br />
Verify if dial tone is present on any other<br />
audio paths:<br />
• Switch between handset, headset (if<br />
present) or hands-free to see if dial<br />
tone is present on these other paths.<br />
• If dial tone exists on one of these,<br />
connect a different handset or headset<br />
to isolate the problem.<br />
No Display, Incorrect Display, or Bad Contrast<br />
Verify power is correctly applied to the<br />
SoundPoint ® <strong>IP</strong> <strong>600</strong>/<strong>601</strong> S<strong>IP</strong> phone:<br />
• As “No Dial-Tone” above.<br />
Verify contrast adjustment:<br />
• Follow the instructions in this <strong>User</strong><br />
<strong>Guide</strong> to readjust the contrast to a<br />
darker level.<br />
• Reboot the phone to obtain a default<br />
level of contrast (follow the instructions<br />
in this <strong>User</strong> <strong>Guide</strong>).<br />
Verify successful outbound or inbound<br />
calling:<br />
• Place a call to the phone under investigation<br />
- check that the display<br />
indicates incoming call information.<br />
• Lift the handset. Ensure dial tone is<br />
present and place a call to another<br />
extension or number, check that the<br />
display changes in response.<br />
27
No Ringing<br />
Verify incoming ring setting and volume<br />
levels:<br />
• Adjust the ringing level from the front<br />
panel using the volume up/down keys.<br />
• Check that ring type selection is not<br />
Silent Ring.<br />
Verify successful outbound or inbound<br />
calling:<br />
• As “No Display” above.<br />
• Check same status of handset,<br />
headset (if connected) and through<br />
the hands-free speakerphone.<br />
No Audio on Headset<br />
Verify correct connections:<br />
• Ensure the headset is plugged into<br />
the jack marked Headset at the rear<br />
of the phone.<br />
• Ensure the headset amplifier (if present)<br />
is turned on and/or the volume<br />
is correctly adjusted.<br />
• Ensure that headset is compatible<br />
with the phone.<br />
Sel<br />
No Response from Feature Key Presses<br />
Verify phone is in active state:<br />
• Make Directories a call to the phone to check<br />
for inbound call display and ringing<br />
as normal. If successful, try to<br />
Services<br />
ABC<br />
DEF<br />
1<br />
2<br />
3<br />
Conference<br />
press feature keys within the call ABC to DEF<br />
GHI<br />
JKL<br />
MNO<br />
access<br />
Transfer<br />
Directory or Buddy 4<br />
Status 5 for<br />
6<br />
example.<br />
GHI JKL MNO<br />
PQRS<br />
TUV<br />
WXYZ<br />
Redial<br />
7<br />
8<br />
9<br />
PQRS<br />
TUV<br />
OPER<br />
WXYZ<br />
Del<br />
• Press Menu followed by System<br />
Status and Server Status to confirm<br />
Messages<br />
line is actively registered to the<br />
Do Not Disturb<br />
server.<br />
• Reboot the phone to attempt re-registration<br />
to the server.<br />
Hold<br />
Display shows “Network * Link 0 is # Down”<br />
OPER<br />
Del<br />
Verify LAN cable is properly connected:<br />
• Check Directories termination at the switch or • Press Menu followed by System<br />
hub (furthest end of the cable from Status and Network Status. Scroll<br />
Services<br />
Messages<br />
ABC<br />
DEF<br />
the phone).<br />
down to verify LAN port is Active.<br />
1<br />
2<br />
3<br />
Conference<br />
Do Not Disturb<br />
• Check that the switch or hub is ABC operational<br />
DEF • Reboot the phone to attempt reconnection<br />
to the network.<br />
GHI<br />
JKL<br />
MNO<br />
Transfer<br />
(flashing link/status 4<br />
lights) 5 or<br />
6<br />
contact your System Administrator.<br />
GHI JKL MNO<br />
Redial<br />
PQRS<br />
7<br />
TUV<br />
8<br />
WXYZ<br />
9<br />
Hold<br />
PQRS<br />
TUV<br />
OPER<br />
WXYZ<br />
Hold<br />
* 0 #<br />
Safety and Compliance<br />
OPER<br />
Part 15 Rules<br />
This device complies with Part 15 of the<br />
FCC Rules. Operation is subject to the following<br />
two conditions:<br />
1. This device may not cause harmful<br />
interference, and<br />
Hold Sel<br />
28
2. This device must accept any<br />
interferences received, including interference<br />
that may cause undesired<br />
operation.<br />
Class B Digital Device or Peripheral<br />
Note: This equipment has been tested and<br />
found to comply with the limits for a Class<br />
B digital device, pursuant to Part 15 of the<br />
FCC Rules. These limits are designed to<br />
provide reasonable protection against harmful<br />
interference in a residential installation.<br />
This equipment generates, uses, and can<br />
radiate radio frequency energy and, if not<br />
installed and used in accordance with the<br />
instructions, may cause harmful interference<br />
to radio communications. However,<br />
there is no guarantee that interference will<br />
not occur in a particular installation. If this<br />
equipment does cause harmful interference<br />
to radio or television reception, which can<br />
be determined by turning the equipment off<br />
and on, the user is encouraged to try to<br />
correct the interference by one or more of<br />
the following measures:<br />
1. Reorient or relocate the receiving<br />
antenna.<br />
2. Increase the separation between the<br />
equipment and receiver.<br />
3. Connect the equipment into an outlet<br />
on a circuit different from that<br />
to which the receiver is connected.<br />
4. Consult the dealer or an experience<br />
radio/TV technician for help.<br />
Modifications<br />
In accordance with Part 15 of the FCC<br />
Rules, the user is cautioned that any changes<br />
or modifications not expressly approved<br />
Installation Instructions<br />
Installation must be performed in accordance<br />
with all relevant national wiring<br />
rules.<br />
by Polycom, Inc. could void the user’s<br />
authority to operate the equipment.<br />
L’Installation doit être exécutée conformément<br />
à tous les règlements nationaux<br />
applicable au filage électrique.<br />
Plugs Acts as Disconnect Device<br />
The socket outlet to which this apparatus is<br />
connected must be installed near the equipment<br />
and must always be readily accessible.<br />
La prise électrique à laquelle l’appareil<br />
est branché doit être installée près de<br />
l’équipement et doit toujours être facilement<br />
accessible.<br />
Industry Canada (IC)<br />
This Class [B] digital apparatus complies<br />
with Canadian ICES-003.<br />
Cet appareil numérique de la classe [B]<br />
est conforme à la norme NMB-003 du<br />
Canada.<br />
29
CE and VCCI Mark<br />
This SoundPoint ® <strong>IP</strong> <strong>600</strong>/<strong>601</strong> S<strong>IP</strong> has<br />
been marked with the CE mark. This mark<br />
indicates compliance with EEC directories<br />
89/336/EEC and 73/23/EEC.<br />
A full copy of the Declaration of Conformity<br />
can be obtained from Polycom Ltd.,<br />
270 Bath Road, Slough, Berkshire, SL1<br />
4DX, UK.<br />
Polycom Limited Warranty<br />
and Limitation Liability<br />
LIMITED WARRANTY. Polycom warrants<br />
to the end user (“Customer”) that<br />
this product will be free from defects in<br />
workmanship and materials, under normal<br />
use and service, for one year from the date<br />
of purchase from Polycom or its authorized<br />
reseller.<br />
Polycom’s sole obligation under this<br />
express warranty shall be, at Polycom’s<br />
option and expense, to repair the defective<br />
product or part, deliver to Customer<br />
an equivalent product or part to replace<br />
the defective item, or if neither of the two<br />
foregoing options are reasonably available,<br />
Polycom may, on its sole discretion, refund<br />
to Customer the purchase price paid<br />
for the defective product. All products that<br />
are replaced will become the property of<br />
Polycom. Replacement products or parts<br />
Exclusions<br />
Polycom will not be liable under this<br />
limited warranty if its testing and examination<br />
disclose that the alleged defect or<br />
malfunction in the product does not exist<br />
or results from:<br />
• Failure to follow Polycom’s installation,<br />
operation, or maintenance<br />
instructions.<br />
• Unauthorized product modification or<br />
alteration.<br />
may be new or reconditioned. Polycom<br />
warrants any replaced or repaired product<br />
or part for ninety (90) days from shipment,<br />
or the remainder of the initial warranty<br />
period, whichever is longer.<br />
Products returned to Polycom must be<br />
sent prepaid and packaged appropriately<br />
for safe shipment, and it is recommended<br />
that they be insured or sent by a method<br />
that provides for tracking of the package.<br />
Responsibility for loss or damage does not<br />
transfer to Polycom until the returned item<br />
is received by Polycom. The repaired<br />
or replaced item will be shipped to the<br />
Customer, at Polycom’s expense, not later<br />
than thirty (30) days after Polycom receives<br />
the defective product, and Polycom<br />
will retain risk of loss or damage until the<br />
item is delivered to the Customer.<br />
• Unauthorized use of common carrier<br />
communication services accessed<br />
through the product.<br />
• Abuse, misuse, negligent acts or omissions<br />
of Customer and persons under<br />
Customer’s control; or<br />
• Acts of third parties, acts of God, accident,<br />
fire, lightening, power surges or<br />
outages, or other hazards.<br />
30
Warranty Exclusive<br />
IF A POLYCOM PRODUCT DOES NOT<br />
OPERATE AS WARRANTED ABOVE,<br />
CUSTOMER’S SOLE REMEDY FOR<br />
BREACH OF THAT WARRANTY<br />
SHALL BE REPAIR, REPLACEMENT,<br />
OR REFUND OF THE PURCHASE<br />
PRICE PAID, AT POLYCOM’S OPTION.<br />
TO THE FULL EXTENT ALLOWED BY<br />
LAW, THE FOREGOING WARRANTIES<br />
AND REMEDIES ARE EXCLUSIVE<br />
AND ARE IN LIEU OF ALL OTHER<br />
WARRANTIES, TERMS, OR CON-<br />
DITIONS, EXPRESS OR IMPLIED,<br />
EITHER IN FACT OR BY OPERATION<br />
OF LAW, STATUTORY OR OTHER-<br />
WISE, INCLUDING WARRANTIES,<br />
TERMS, OR CONDITIONS OF MER-<br />
CHANTABILITY, FITNESS FOR A PAR-<br />
TICULAR PURPOSE, SATISFACTORY<br />
QUALITY, CORRESPONDENCE WITH<br />
DESCR<strong>IP</strong>TION, AND NON-INFRINGE-<br />
MENT, ALL OF WHICH ARE EX-<br />
PRESSLY DISCLAIMED. POLYCOM<br />
NEITHER ASSUMES NOR AUTHORIZ-<br />
ES ANY OTHER PERSON TO ASSUME<br />
FOR IT ANY OTHER LIABILITY IN<br />
CONNECTION WITH THE SALE,<br />
INSTALLATION, MAINTENANCE OR<br />
USE OF ITS PRODUCTS.<br />
Service Agreements<br />
Please contact your Polycom Authorized<br />
Reseller for information about service<br />
Limitations of Liability<br />
LIMITATION OF LIABILITY. TO THE<br />
FULL EXTENT ALLOWED BY LAW,<br />
POLYCOM EXCLUDES FOR ITSELF<br />
AND ITS SUPPLIERS ANY LIABILITY,<br />
WHETHER BASED IN CONTRACT OR<br />
TORT (INCLUDING NEGLIGENCE),<br />
FOR INCIDENTAL, CONSEQUEN-<br />
TIAL, INDIRECT, SPECIAL, OR<br />
PUNITIVE DAMAGES OF ANY KIND,<br />
OR FOR LOSS OF REVENUE OR<br />
PROFITS, LOSS OF BUSINESS, LOSS<br />
OF INFORMATION OR DATA, OR<br />
OTHER FINANCIAL LOSS ARISING<br />
OUT OF OR IN CONNECTION WITH<br />
THE SALE, INSTALLATION, MAIN-<br />
agreements applicable to your product.<br />
TENANCE, USE, PERFORMANCE,<br />
FAILURE, OR INTERRUPTION OF<br />
ITS PRODUCTS, EVEN IF POLYCOM<br />
OR ITS AUTHORIZED RESELLER<br />
HAS BEEN ADVISED OF THE POS-<br />
SIBILITY OF SUCH DAMAGES, AND<br />
LIMITS ITS LIABILITY TO REPAIR,<br />
REPLACEMENT, OR REFUND OF THE<br />
PURCHASE PRICE PAID, AT POLY-<br />
COM’S OPTION. THIS DISCLAIMER<br />
OF LIABILITY FOR DAMAGES WILL<br />
NOT BE AFFECTED IF ANY REMEDY<br />
PROVIDED HEREIN SHALL FAIL OF<br />
ITS ESSENTIAL PURPOSE.<br />
Disclaimer<br />
Some countries, states, or provinces do<br />
not allow the exclusion or limitation of<br />
implied warranties or the limitation of<br />
incidental or consequential damages for<br />
certain products supplied to consumers,<br />
or the limitation of liability for personal<br />
injury, so the above limitations and exclusions<br />
may be limited in their application to<br />
you. When the implied warranties are not<br />
allowed to be excluded in their entirety,<br />
they will be limited to the duration of the<br />
applicable written warranty. This warranty<br />
gives you specific legal rights which may<br />
vary depending on local law.<br />
31
Governing Law<br />
This Limited Warranty and Limitation of<br />
Liability shall be governed by the laws of<br />
the State of California, U.S.A., and by the<br />
laws of the United States, excluding their<br />
conflicts of laws principles. The United<br />
Nations Convention on Contracts for the<br />
International Sale of Goods is hereby<br />
excluded in its entirety from application to<br />
this Limited Warranty and Limitation of<br />
Liability.<br />
All rights reserved under International and<br />
Pan-American Copyright Conventions.<br />
No part of the contents of this manual may<br />
be copied, reproduced, or transmitted in<br />
any form or by any means, or translated<br />
into another language or format, in whole<br />
or part, without written consent from<br />
Polycom, Inc.<br />
Do not remove (or allow anybody else to<br />
remove) any product identification, copyright<br />
or other notices.<br />
Polycom, the Polycom logo design, and<br />
SoundPoint are trademarks of Polycom,<br />
Inc. in the U.S. and various other countries.<br />
Copyright Notice<br />
Portions of the software contained in this<br />
product are Copyright (c) 1998, 1999,<br />
2000 Thai Open Source Software Center<br />
Ltd. and Clark Cooper.<br />
Permission is hereby granted, free of<br />
charge, to any person obtaining a copy of<br />
this software and associated documentation<br />
files (the “Software”), to deal in the<br />
Software without restriction, including<br />
without limitation the rights to use, copy,<br />
modify, merge, publish, distribute, sublicense,<br />
and/or sell copies of the Software,<br />
and to permit persons to whom the Software<br />
is furnished to do so, subject to the<br />
following conditions:<br />
The above copyright notice and this permission<br />
notice shall be included in all copies<br />
or substantial portions of the Software.<br />
THE SOFTWARE IS PROVIDED “AS<br />
IS”, WITHOUT WARRANTY OF ANY<br />
KIND, EXPRESS OR IMPLIED, IN-<br />
CLUDING BUT NOT LIMITED TO THE<br />
WARRANTIES OF MERCHANTABIL-<br />
ITY, FITNESS FOR A PARTICULAR<br />
PURPOSE AND NONINFRINGEMENT.<br />
IN NO EVENT SHALL THE AUTHORS<br />
OR COPYRIGHT HOLDERS BE LI-<br />
ABLE FOR ANY CLAIM, DAMAGES<br />
OR OTHER LIABILITY, WHETHER IN<br />
AN ACTION OF CONTRACT, TORT OR<br />
OTHERWISE, ARISING FROM, OUT<br />
OF OR IN CONNECTION WITH THE<br />
SOFTWARE OR THE USE OR OTHER<br />
DEALINGS IN THE SOFTWARE.<br />
32
Polycom, Inc.<br />
1565 Barber Lane<br />
Milpitas, CA 95035<br />
©2006 Polycom, Inc. All Rights Reserved. Polycom®, SoundPoint®, and the Polycom logo design<br />
are registered trademarks of Polycom, Inc. in the U.S. and various countries. All other trademarks<br />
are the property of their respective companies.<br />
1725-11621-001 Rev. C