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SoundPoint® IP 600/601 SIP 2.0 User Guide - FortiVoice - Fortinet ...

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<strong>User</strong> <strong>Guide</strong><br />

SoundPoint ® <strong>IP</strong> <strong>600</strong>/<strong>601</strong> S<strong>IP</strong> <strong>2.0</strong><br />

with SoundPoint ® <strong>IP</strong> Expansion<br />

Module for SoundPoint ® <strong>IP</strong> <strong>601</strong><br />

SoundPoint ® <strong>IP</strong> <strong>600</strong>/<strong>601</strong> S<strong>IP</strong><br />

Forward<br />

Conference<br />

Transfer<br />

Call Lists<br />

Sel<br />

Del<br />

U S E R G U I D E<br />

Speed Dial<br />

Time & Date<br />

Redial<br />

1 2 3<br />

4<br />

GHI<br />

7<br />

PQRS<br />

ABC<br />

5<br />

JKL<br />

8<br />

TUV<br />

0<br />

OPER<br />

DEF<br />

6<br />

MNO<br />

9<br />

WXYZ<br />

* #<br />

Menu<br />

Voice Mail<br />

Do Not Disturb<br />

Hold<br />

August, 2006


Contents<br />

Introduction ...................................................... 1<br />

Parts List .......................................................... 1<br />

Installing SoundPoint ® <strong>IP</strong> <strong>600</strong>/<strong>601</strong> S<strong>IP</strong> ................. 2<br />

Powering Options for the SoundPoint ® <strong>IP</strong> <strong>600</strong>/<strong>601</strong> S<strong>IP</strong> ................. 2<br />

Connecting Network and Power Source ...................................... 3<br />

Connecting the Handset and Optional Headset ............................ 4<br />

Attaching the Base ................................................................... 4<br />

Features ........................................................... 5<br />

Key Descriptions ................................................ 6<br />

Using SoundPoint ® <strong>IP</strong> <strong>600</strong>/<strong>601</strong> S<strong>IP</strong> ...................... 7<br />

Placing a Call .......................................................................... 7<br />

Answering a Call ..................................................................... 8<br />

Call Hold and Resume .............................................................. 8<br />

Multiple Calls on Hold .............................................................. 8<br />

Microphone Mute ..................................................................... 8<br />

General Key Use ...................................................................... 9<br />

Local Conferencing ................................................................... 9<br />

Splitting a Conference .............................................................. 9<br />

Transferring a Call .................................................................. 10<br />

Call Timer .............................................................................. 10<br />

Ending a Call ........................................................................ 10<br />

Redial ................................................................................... 10<br />

Call Forwarding ..................................................................... 11<br />

Volume Adjustment ................................................................. 11<br />

Do Not Disturb ....................................................................... 11<br />

Time and Date ....................................................................... 12<br />

Headset Memory Mode .......................................................... 12<br />

Display Contrast ..................................................................... 12<br />

Ring Type .............................................................................. 13<br />

Call Lists ................................................................................ 13<br />

Contact Directory ................................................................... 13<br />

Speed Dial ............................................................................ 14<br />

Multiple Lines ......................................................................... 15<br />

Multiple Keys per Line ............................................................. 16<br />

Multiple Call Appearances ...................................................... 16<br />

Shared Lines .......................................................................... 17<br />

Voice Mail ............................................................................ 17


Distinctive Ringing / Call Treatment .......................................... 18<br />

Multilingual Support (Localization) ............................................ 18<br />

Phone Reboot ........................................................................ 19<br />

Optional Features ............................................ 19<br />

Text Messaging ...................................................................... 19<br />

Presence / Status / Buddy Lists ................................................ 20<br />

SoundPoint ® <strong>IP</strong> Expansion Module ...................... 22<br />

Introduction ........................................................................... 23<br />

Parts List ................................................................................ 23<br />

Installing the SoundPoint ® <strong>IP</strong> Expansion Module ......................... 24<br />

Features ................................................................................ 25<br />

To Place a Call ....................................................................... 26<br />

To Answer a Call .................................................................... 26<br />

Display Contrast ..................................................................... 26<br />

Speed Dial ............................................................................ 26<br />

Troubleshooting ............................................... 27<br />

Safety and Compliance ...................................... 28<br />

Part 15 Rules ......................................................................... 28<br />

Class B Digital Device or Peripheral .......................................... 28<br />

Modifications ......................................................................... 29<br />

Installation Instructions ............................................................ 29<br />

Plug Acts as Disconnect Device ................................................ 29<br />

Industry Canada (IC) .............................................................. 29<br />

CE & VCCI Mark .................................................................... 29<br />

Polycom Limited Warranty<br />

and Limitation Liability ..................................... 29<br />

Exclusions ....................................................... 30<br />

Warranty Exclusive ........................................... 30<br />

Service Agreements .......................................... 30<br />

Limitations of Liability ...................................... 31<br />

Disclaimer ....................................................... 31<br />

Governing Law ................................................ 31<br />

Copyright Notice .............................................. 31


GHI<br />

PQRS<br />

ABC<br />

JKL<br />

TUV<br />

OPER<br />

DEF<br />

MNO<br />

WXYZ<br />

Introduction<br />

Thank you for choosing SoundPoint ®<br />

<strong>IP</strong> <strong>600</strong>/<strong>601</strong> S<strong>IP</strong>, a full-duplex, hands-free<br />

phone running the industry standard Session<br />

Initiation Protocol (S<strong>IP</strong>). This unit<br />

provides business telephony features and<br />

functions such as Multiple Call Appearances,<br />

Call Hold, Transfer, and Conference<br />

over an <strong>IP</strong> network. In this <strong>User</strong><br />

<strong>Guide</strong>, you will find everything you need<br />

to quickly use your new phone.<br />

Be sure to verify with your system administrator<br />

that your network is prepared for<br />

configuring your SoundPoint ® <strong>IP</strong> <strong>600</strong>/<strong>601</strong><br />

S<strong>IP</strong> phone or consult the Administrator<br />

<strong>Guide</strong> SoundPoint ® /SoundStation ® <strong>IP</strong> S<strong>IP</strong><br />

for more information. As well, be sure to<br />

read the Parts List, and the Safety Notices<br />

section in this guide before you set up the<br />

SoundPoint ® <strong>IP</strong> <strong>600</strong>/<strong>601</strong> S<strong>IP</strong> phone.<br />

Parts List<br />

The following items are included in your<br />

SoundPoint ® <strong>IP</strong> <strong>600</strong>/<strong>601</strong> S<strong>IP</strong> package.<br />

Check this list before installation to ensure<br />

Polycom SoundPoint ® <strong>IP</strong> <strong>600</strong>/<strong>601</strong> S<strong>IP</strong><br />

Sel<br />

that you have received each item. If you<br />

are missing any items, please contact your<br />

system administrator.<br />

Power Adapter<br />

(specification varies according<br />

to country)<br />

Del<br />

Directories<br />

Menu<br />

Services<br />

Conference<br />

Transfer<br />

Redial<br />

Hold<br />

1<br />

2<br />

3<br />

ABC DEF<br />

4<br />

5<br />

6<br />

GHI JKL MNO<br />

7<br />

8<br />

9<br />

PQRS TUV WXYZ<br />

* 0 #<br />

OPER<br />

Messages<br />

Do Not Disturb<br />

Hold<br />

Handset & Handset Cord<br />

Phone Base<br />

Network Cable<br />

Quick Start <strong>Guide</strong><br />

1


Installing SoundPoint ® <strong>IP</strong> <strong>600</strong>/<strong>601</strong> S<strong>IP</strong><br />

This section provides basic installation<br />

instructions and information for obtaining<br />

the best performance with the Sound-<br />

Point ® <strong>IP</strong> <strong>600</strong>/<strong>601</strong> S<strong>IP</strong> phone. If you require<br />

additional information or assistance<br />

with your new phone, please contact your<br />

system administrator.<br />

The SoundPoint ® <strong>IP</strong> <strong>600</strong>/<strong>601</strong> S<strong>IP</strong> <strong>User</strong><br />

<strong>Guide</strong> includes regulatory compliance<br />

information that your system administrator<br />

should review and can also be found at<br />

www.polycom.com.<br />

Powering Options for the SoundPoint ® <strong>IP</strong> <strong>600</strong>/<strong>601</strong><br />

Both the SoundPoint ® <strong>IP</strong> <strong>600</strong> and SoundPoint ® <strong>IP</strong> <strong>601</strong> can be powered<br />

from Power over Ethernet in addition to AC power sources.<br />

For Power over Ethernet, both models will accept power over standards-based<br />

IEEE802.3af and pre-standard Cisco Power over Ethernet<br />

via the used or unused pairs over the Ethernet cables plugged ino the<br />

LAN port.<br />

For AC power source, both models are shipped with an adapter to<br />

convert the AC voltage to the appropriate DC voltage required.<br />

► There are differences between the DC voltages required by the SoundPoint ®<br />

<strong>IP</strong> <strong>600</strong> and <strong>IP</strong> <strong>601</strong>:<br />

SoundPoint ® <strong>IP</strong> <strong>601</strong><br />

Requires a 24VDC rated power adapter as<br />

supplied in the original packaging. The<br />

24VDC adapter supplies sufficient wattage<br />

to power the SoundPoint ® <strong>IP</strong> <strong>601</strong> phone<br />

and up to three SoundPoint ® <strong>IP</strong> Expansion<br />

Modules (optional accessories). Power<br />

over Ethernet under the IEEE802.3af<br />

SoundPoint ® <strong>IP</strong> <strong>600</strong><br />

Requires a 12VDC rated power adapter as<br />

supplied in the original packaging. Power<br />

over Ethernet under the IEEE802.3af<br />

standard also supplies sufficient wattage<br />

to power the SoundPoint ® <strong>IP</strong> <strong>600</strong> phone<br />

without use of the adapter above. Powering<br />

under the pre-standard Cisco Power<br />

over Ethernet will also supply sufficient<br />

wattage to power the SoundPoint ® <strong>IP</strong> <strong>600</strong><br />

phone.<br />

standard also supplies sufficient wattage<br />

to power the SoundPoint ® <strong>IP</strong> <strong>601</strong> phone<br />

and up to three SoundPoint ® <strong>IP</strong> Expansion<br />

Modules. At time of writing, powering<br />

under the pre-standard Cisco Power over<br />

Ethernet will supply sufficient wattage to<br />

power the SoundPoint ® <strong>IP</strong> <strong>601</strong> phone only.<br />

When powering from an AC voltage source,<br />

it is important to use only that power adapter<br />

that shipped with the appropriate phone.<br />

Powering a SoundPoint ® <strong>IP</strong> <strong>600</strong> phone from<br />

a SoundPoint ® <strong>IP</strong> <strong>601</strong> phone adapter, or<br />

vice-versa, cannot guarantee correct operation<br />

over all input conditions. If in doubt about<br />

the appropriate power adapter that ships with<br />

your unit, contact your system administrator<br />

for futher details and/or options.<br />

2


Connecting Network and Power Source<br />

AC Power Option<br />

Connect the supplied Network cable<br />

between the LAN jack on the phone<br />

and the LAN port on the wall or hub/<br />

switch device port. Connect the DC<br />

plug on the AC wall adapter to the DC<br />

jack marked on the phone.<br />

(Optional)<br />

In-Line Power Option<br />

If the phone is connected to a compatible<br />

Ethernet switch that can provide<br />

in-line power, the phone will use that<br />

power option. Simply plug the supplied<br />

Network cable between the LAN<br />

jack on the phone and an available<br />

Power and Data port on the In-Line<br />

Power switch.<br />

Cisco Catalyst<br />

In-Line Power<br />

Switch<br />

(Optional)<br />

IEEE 802.3af compliant<br />

In-Line Power switch<br />

3


Connecting the Handset and Optional Headset<br />

1. Connect the short, straight end<br />

of the phone cord to the handset<br />

and the corresponding longer<br />

straight end of the cord to the<br />

handset jack on the back of the<br />

phone.<br />

2. Connect the headset (optional<br />

accesory) to the headset jack on<br />

the back of the phone.<br />

(Optional)<br />

For information on headsets,<br />

please visit www.polycom.com<br />

and choose the Support link.<br />

Attaching the Base<br />

1. Place all cords in the recessed area<br />

above the modular jacks as shown.<br />

2. Align the two protrusions on the<br />

bracket with their corresponding<br />

holes in the phone and snap them together<br />

to lock the base to the phone.<br />

4


Features<br />

Line/Speed Dial Keys<br />

Use these keys to activate<br />

up to six lines or speed<br />

dials that can be assigned<br />

to your phone.<br />

Feature Keys<br />

Access important features<br />

using these keys.<br />

Dial Pad<br />

These 12 keys<br />

provide the 10 digits,<br />

alphabetic, and special<br />

characters available in context<br />

sensitive applications.<br />

Line Indicators Individual multi-color LEDs display a dynamic call state.<br />

Hold<br />

Directories<br />

Services<br />

Conference<br />

Transfer<br />

Redial<br />

Hold<br />

1<br />

ABC<br />

2<br />

DEF<br />

3<br />

GHI<br />

4<br />

GHI<br />

PQRS<br />

7<br />

PQRS<br />

ABC<br />

JKL<br />

5<br />

JKL<br />

TUV<br />

8<br />

TUV<br />

DEF<br />

MNO<br />

6<br />

MNO<br />

WXYZ<br />

9<br />

WXYZ<br />

*<br />

OPER<br />

0 #<br />

OPER<br />

Volume Adjustment Keys<br />

Use these to adjust the volume of the handset,<br />

headset, speaker, and ringer.<br />

Sel<br />

Del<br />

Menu<br />

Messages<br />

Do Not Disturb<br />

Hold<br />

Display Control<br />

Keys<br />

Use the arrow keys<br />

to scroll through the<br />

displayed information.<br />

Soft Keys<br />

The screen will display<br />

labels for these keys,<br />

to identify their contextsensitive<br />

functions.<br />

Headset<br />

Microphone Mute<br />

Speakerphone<br />

Hookswitch<br />

Speaker<br />

For ringer and<br />

hands-free audio<br />

output.<br />

Directories<br />

Services<br />

Conference<br />

Transfer<br />

Redial<br />

Hold<br />

1<br />

ABC<br />

2<br />

DEF<br />

3<br />

ABC DEF<br />

GHI<br />

4<br />

JKL<br />

5<br />

MNO<br />

6<br />

GHI JKL MNO<br />

PQRS<br />

7<br />

PQRS<br />

TUV<br />

8<br />

TUV<br />

WXYZ<br />

9<br />

WXYZ<br />

*<br />

OPER<br />

0 #<br />

OPER<br />

Indicator<br />

This will alert you to<br />

incoming calls, new<br />

messages, Sel and other<br />

events.<br />

Del<br />

Graphic Menu Display<br />

Shows information<br />

Messages<br />

about calls, messages,<br />

Do Not Disturb<br />

soft keys, time, date,<br />

and other relevant<br />

data.<br />

Hold<br />

Hands-free Microphone<br />

This works best when the phone is placed on a hard, fl at surface.<br />

5


Key Descriptions<br />

Feature Key<br />

Description<br />

Allows for hands-free communication during calls.<br />

Mutes audio transmission locally during calls.<br />

Sel<br />

Sel<br />

Del<br />

Directories Allows you to place and receive calls through an optionally connected<br />

headset.<br />

Services<br />

Sel<br />

Sel<br />

Menu<br />

Sel<br />

Sel<br />

Del<br />

Directories<br />

Services<br />

Sel<br />

Line or Speed Dial keys with LED indicators.<br />

Call Services Lists<br />

Del<br />

Menu<br />

ABC<br />

DEF<br />

Directories<br />

Messages<br />

Call Lists<br />

1<br />

2<br />

Del 3<br />

Conference<br />

Del<br />

ABC<br />

DEF<br />

Directories<br />

Access to local directories ABC and DEF call lists.<br />

Del<br />

Call Lists<br />

Messages<br />

Services<br />

GHI<br />

JKL<br />

MNO<br />

Do Not Disturb<br />

Directories<br />

1 Menu 2 3<br />

Conference<br />

ABC<br />

DEF<br />

Transfer<br />

4<br />

5<br />

ABC 6DEF<br />

Services<br />

Menu<br />

Services<br />

Messages<br />

Access to special<br />

GHI GHI<br />

services.<br />

JKL JKL 1<br />

MNO MNO<br />

2<br />

3<br />

Do Not Disturb<br />

ABC<br />

DEF<br />

Call Lists<br />

Sel<br />

Transfer Conference 1<br />

2<br />

3<br />

PQRS<br />

ABC<br />

Conference<br />

ABC TUV<br />

DEF<br />

WXYZ<br />

Redial<br />

DEF<br />

ABC DEF<br />

7<br />

4 Do Not Disturb DEF<br />

GHI<br />

5<br />

8JKL<br />

6<br />

Menu<br />

ABC<br />

ABC<br />

DEF<br />

Menu<br />

GHI<br />

JKL<br />

MNO<br />

Call Lists<br />

Messages<br />

9MNO<br />

Hold<br />

Transfer<br />

4<br />

5 Allows 6 setup of a 3-way GHI local 1<br />

2<br />

3<br />

Conference<br />

conference.<br />

JKL<br />

MNO<br />

PQRS<br />

TUV TUV<br />

WXYZ WXYZ<br />

Redial<br />

GHI JKL MNO<br />

Transfer<br />

ABC<br />

PQRS<br />

TUV<br />

WXYZ<br />

OPER<br />

7<br />

4<br />

DEF<br />

5<br />

Redial<br />

6<br />

Hold<br />

7 8 9<br />

Hold<br />

* PQRS<br />

8<br />

Messages<br />

MNO<br />

Messages<br />

1GHI<br />

2JKL<br />

MNO 3<br />

MNO<br />

0TUV<br />

GHI # 9<br />

Do Not Disturb<br />

Conference<br />

Del<br />

PQRS TUV WXYZ<br />

ABC<br />

DEF<br />

Transfer Sel<br />

Transfer WXYZ JKL MNO<br />

Hold<br />

OPER 4<br />

of current 5<br />

call to 6<br />

third party.<br />

OPER<br />

OPER<br />

PQRS<br />

TUV<br />

WXYZ<br />

Redial * 0 #<br />

Do Not Disturb<br />

Do Not<br />

Transfer<br />

Disturb<br />

GHI<br />

JKL<br />

MNO<br />

OPER<br />

PQRS<br />

4<br />

TUV<br />

* 5<br />

WXYZ<br />

07<br />

6<br />

PQRS<br />

TUV<br />

WXYZ<br />

#<br />

PQRS<br />

TUV<br />

WXYZ<br />

Redial<br />

Dials last 8<br />

GHI<br />

connected<br />

JKL<br />

party<br />

OPER MNO<br />

from the phone. 9<br />

7<br />

8<br />

PQRS<br />

9<br />

Hold<br />

TUV WXYZ<br />

Redial<br />

Menu<br />

PQRS<br />

TUV<br />

WXYZ<br />

Sel Del<br />

OPER<br />

OPER<br />

Hold<br />

7<br />

OPER<br />

OPER 8 9<br />

Hold<br />

Places current<br />

PQRS<br />

active TUV<br />

WXYZ<br />

call in Hold state.<br />

Messages<br />

* 0 *#<br />

0 #<br />

OPER<br />

OPER<br />

* Sel<br />

0<br />

#<br />

Cancels ringing and directs incoming calls to your Voice Mail (if<br />

Do Not Disturb<br />

Menu<br />

OPER<br />

Del<br />

supported).<br />

M<br />

Do<br />

DEF<br />

3<br />

DEF<br />

MNO<br />

6<br />

Directories<br />

Services<br />

Call Lists<br />

ABC<br />

MNO<br />

2<br />

3<br />

ABC WXYZ<br />

JKL<br />

59<br />

6<br />

WXYZ JKL<br />

TUV<br />

WXYZ<br />

8<br />

TUV #<br />

9<br />

OPER<br />

0 #<br />

OPER<br />

DEF<br />

Conference<br />

DEF<br />

Transfer<br />

MNO<br />

MNO Redial<br />

WXYZ<br />

Messages<br />

Sel<br />

Hold<br />

Do Not Menu Disturb<br />

Messages<br />

Sel ABC Del<br />

1<br />

2<br />

DEF<br />

3<br />

GHI<br />

4<br />

Hold<br />

ABC DEF<br />

Do Not Disturb<br />

JKL<br />

MNO<br />

Menu<br />

PQRS Menu Hold<br />

TUV Do Not Disturb WXYZ<br />

Messages<br />

Messages OPER ABC<br />

DEF<br />

1<br />

2<br />

3<br />

ABC<br />

Do Not Disturb<br />

DEF<br />

GHI<br />

JKL<br />

MNO<br />

Do Not Disturb<br />

4<br />

5 Hold<br />

6<br />

GHI<br />

PQRS<br />

7<br />

PQRS<br />

Hold<br />

5<br />

Sel<br />

GHI Del JKL MNO<br />

Messages<br />

TUV<br />

WXYZ<br />

PQRS<br />

7<br />

8<br />

JKL<br />

TUV<br />

8<br />

TUV<br />

MNO<br />

WXYZ<br />

9<br />

WXYZ<br />

*<br />

OPER<br />

0 #<br />

OPER<br />

6<br />

9<br />

*<br />

OPER<br />

Menu<br />

0 #<br />

Dial Pad<br />

Hold<br />

Del<br />

Place/receive Del<br />

text and voice messages.<br />

Access local and server features.<br />

Select and Delete controls for options and text within local menus.<br />

Scrolling Sel<br />

of lists and control of text/number entry on display.<br />

Del<br />

Soft keys to select from various context-sensitive options.<br />

Menu<br />

Messages<br />

Do Not Disturb<br />

Menu<br />

Messages<br />

Do Not Disturb<br />

Hold<br />

Volume keys to adjusts audio and ringer volume.<br />

General dialing and alphanumeric entry (including special<br />

Hold<br />

characters).<br />

6


Using SoundPoint ® <strong>IP</strong> <strong>600</strong>/<strong>601</strong> S<strong>IP</strong><br />

Placing a Call<br />

Using the Handset:<br />

1. To obtain dial tone, pick up the handset.<br />

2. Dial the desired number.<br />

During a call, users can alternate<br />

between handset, headset, or<br />

hands-free modes by pressing the<br />

or keys, or picking up<br />

Directories<br />

the handset.<br />

Sel<br />

Del<br />

Sel<br />

Services<br />

Call Lists<br />

Directories<br />

Using Hands-Free Speakerphone Mode:<br />

Buddy Status Services<br />

2. Dial the<br />

Redial<br />

desired Buddy number.<br />

Status<br />

Using the Headset:<br />

My Status<br />

1<br />

ABC<br />

2<br />

DEF<br />

3<br />

1. With the handset on-hook, press any assigned<br />

line My Status key, , or NewCall to obtain<br />

ABC<br />

Call Lists<br />

dial tone.<br />

Call Lists<br />

DEF<br />

GHI<br />

4<br />

JKL<br />

5<br />

MNO<br />

6<br />

GHI JKL MNO ABC<br />

DEF<br />

PQRS<br />

TUV<br />

1 WXYZ<br />

7 8<br />

2<br />

3<br />

9ABC<br />

DEF<br />

PQRS TUV GHI WXYZ JKL<br />

MNO<br />

OPER<br />

* 4<br />

0GHI<br />

#<br />

5 6<br />

JKL MNO<br />

OPER PQRS<br />

7<br />

TUV<br />

8<br />

WXYZ<br />

9<br />

1. With the optional headset<br />

Redial Directories connected, press<br />

any assigned line key, , or NewCall to<br />

PQRS<br />

obtain dial tone. Services Directories<br />

2. Dial the desired number.<br />

Services<br />

<strong>User</strong>s also have the option to dial directly from<br />

the dial pad without first getting dial tone. Simply<br />

enter the number then lift the handset, press<br />

Buddy Status Call Lists<br />

the Dial soft key, or press the<br />

or keys.<br />

My Status Buddy Status<br />

Directories<br />

In all cases, the active call will appear on the<br />

Redial Services My Status<br />

display showing call duration and destination.<br />

Call Lists Directories<br />

Redial<br />

Buddy Status Services<br />

My Status Call Lists<br />

Redial Buddy Status<br />

My Status<br />

Redial<br />

TUV<br />

Menu<br />

Messages<br />

Do Not Disturb<br />

Hold<br />

Del<br />

Menu<br />

Messages<br />

Do Not Disturb<br />

See also Headset Memory<br />

Hold<br />

Mode.<br />

WXYZ<br />

*<br />

OPER<br />

0 #<br />

OPER<br />

ABC<br />

DEF<br />

1<br />

2<br />

3<br />

ABC<br />

ABC DEF<br />

DEF<br />

GHI<br />

JKL<br />

MNO<br />

1<br />

2<br />

3<br />

4 5 ABC 6 DEF<br />

GHI<br />

GHI JKL<br />

JKL MNO MNO<br />

PQRS<br />

TUV<br />

WXYZ<br />

4<br />

7<br />

5<br />

8<br />

6<br />

GHI JKL 9 MNO<br />

PQRS<br />

TUV WXYZ<br />

TUV<br />

WXYZ<br />

OPER<br />

*<br />

ABC<br />

DEF<br />

1<br />

27<br />

0<br />

3 8#<br />

9<br />

PQRS ABC DEFTUV<br />

WXYZ<br />

OPER OPER<br />

*<br />

GHI<br />

JKL<br />

MNO<br />

4 5<br />

6<br />

0 #<br />

ABC<br />

DEF<br />

PQRS<br />

GHI<br />

JKL MNO<br />

OPER<br />

TUV<br />

1 WXYZ<br />

8<br />

2<br />

3<br />

9ABC<br />

DEF<br />

TUV GHI WXYZ JKL<br />

MNO<br />

PQRS<br />

7<br />

PQRS<br />

OPER<br />

* 4<br />

0 #<br />

5<br />

GHI JKL<br />

OPER PQRS<br />

TUV<br />

7<br />

8<br />

PQRS<br />

TUV<br />

6<br />

MNO<br />

WXYZ<br />

9<br />

WXYZ<br />

*<br />

OPER<br />

0 #<br />

OPER<br />

M<br />

Sel<br />

Me<br />

Do No<br />

Del<br />

Menu<br />

Messages<br />

Do Not Disturb<br />

M<br />

Hold<br />

Do N<br />

7


Answering a Call<br />

Sel<br />

Using the Handset:<br />

Pick up the handset.<br />

Directories<br />

Del<br />

I<br />

I<br />

RS<br />

RS<br />

ABC<br />

2<br />

ABC<br />

JKL<br />

5<br />

JKL<br />

TUV<br />

8<br />

TUV<br />

OPER<br />

0<br />

OPER<br />

Using Services Hands-Free Speakerphone Mode:<br />

Press Call Lists , or with the handset on hook press the<br />

ABC<br />

DEF<br />

line key with the active indicator, or the Answer<br />

1 2 3<br />

soft<br />

Buddy<br />

key.<br />

Status<br />

GHI<br />

My Status<br />

4<br />

Using the Headset: GHI<br />

Directories<br />

Sel<br />

PQRS<br />

TUV<br />

WXYZ<br />

Redial<br />

Del<br />

Press to answer the call 7 through 8 an 9<br />

optionally connected Directories<br />

PQRS TUV WXYZ<br />

headset.<br />

Services<br />

OPER<br />

In all cases, the active Menu call * will appear 0 #<br />

on the<br />

Services<br />

OPER<br />

display showing Call Lists call duration and destination.<br />

DEF<br />

Messages<br />

3<br />

DEF<br />

Call Lists<br />

Buddy Status Do Not Disturb<br />

MNO<br />

6<br />

Call Hold and Resume<br />

JKL<br />

5<br />

MNO<br />

Buddy Status<br />

WXYZ<br />

My Status<br />

During 9 a call, press Hold or the Hold soft key. The<br />

WXYZ<br />

My Status<br />

call will be placed Redial on hold and this will be indicated<br />

# on the display. Press the Resume soft key, or<br />

Redial<br />

the line key to retrieve the call.<br />

PQRS<br />

Multiple Calls on Hold<br />

If multiple calls are on hold on a single line<br />

key, use the arrow keys to switch between<br />

the calls then press the Resume soft key to<br />

retrieve the desired call. If more than two<br />

calls are on hold on a single key, an indication<br />

will appear on the display, for example<br />

“2/3” shows that this is the second call out<br />

of three calls.<br />

4<br />

7<br />

ABC<br />

JKL<br />

8<br />

DEF<br />

MNO<br />

6<br />

MNO<br />

9<br />

ABC<br />

DEF<br />

1<br />

2<br />

3<br />

ABC<br />

DEF<br />

ABC DEF<br />

1<br />

2<br />

3<br />

GHI<br />

JKL<br />

MNO<br />

ABC<br />

DEF<br />

4 5<br />

6<br />

GHI<br />

JKL<br />

MNO<br />

GHI JKL MNO<br />

4<br />

5<br />

6<br />

PQRS<br />

TUV<br />

WXYZ<br />

GHI<br />

JKL<br />

7<br />

MNO<br />

8<br />

9<br />

PQRS<br />

TUV<br />

WXYZ<br />

PQRS<br />

TUV WXYZ<br />

7 8<br />

9<br />

OPER<br />

TUV<br />

* WXYZ<br />

0 #<br />

OPER<br />

OPER<br />

* 0 #<br />

OPER<br />

Menu<br />

Incoming calls may be ignored<br />

Sel<br />

Messages<br />

by pressing the Reject soft key or<br />

Sel<br />

Do Not Disturb during ringing. Note<br />

that Do Not Disturb stays active<br />

when the call is dropped and will<br />

Del<br />

remain Hold<br />

so until toggled off.<br />

Del<br />

Menu<br />

Menu<br />

Messages<br />

Messages<br />

Do Not Disturb<br />

Do Not Disturb<br />

Hold<br />

Hold<br />

If calls are on hold on more than one line<br />

key, the details of the calls on any line key<br />

can be viewed by pressing that line key and<br />

holding it down for a few seconds. If a line<br />

key is pressed briefly, the first call on hold<br />

on that line key will be retrieved.<br />

Microphone Mute<br />

During a call, press . The key<br />

lights up to indicate that the other party<br />

(parties) cannot hear you.<br />

Directories<br />

Directories<br />

Microphone Mute applies to all modes:<br />

handset, headset, and hands-free. Services You Services can<br />

still hear all other parties while Mute is<br />

enabled.<br />

Call Lists Call Lists<br />

Buddy Status Buddy Status<br />

My Status My Status<br />

Redial<br />

Redial<br />

8<br />

To turn off Microphone Mute, press<br />

again.<br />

ABC<br />

DEF ABC<br />

DEF<br />

1<br />

2<br />

1<br />

3<br />

2<br />

3<br />

GHI<br />

4<br />

GHI<br />

ABC<br />

JKL<br />

5<br />

DEF ABC<br />

GHI MNO JKL<br />

4<br />

6<br />

5<br />

JKL GHI MNO JKL<br />

DEF<br />

MNO<br />

6<br />

MNO<br />

PQRS<br />

TUV PQRS WXYZ TUV<br />

WXYZ<br />

7<br />

8<br />

7<br />

9<br />

8<br />

9<br />

Sel<br />

Sel<br />

Del Directories<br />

Del<br />

Services<br />

Menu<br />

Menu<br />

Call Lists<br />

Messages Messag<br />

Buddy Status<br />

Do Not Disturb Do Not Dis<br />

My Status<br />

Redial<br />

Hold<br />

Hold


Directories<br />

Menu Menu<br />

Services Services<br />

General Key Use 1<br />

1<br />

Conference<br />

ABC ABC<br />

2<br />

2<br />

DEF DEF<br />

3<br />

3<br />

ABC ABC<br />

DEF DEF<br />

GHI GHI JKL JKL MNO MNO<br />

To navigate Transfer<br />

through menus 4<br />

4<br />

and 5<br />

5to enter 6<br />

6 data,<br />

GHI GHI JKL JKL MNO MNO<br />

these are useful Sel tips:<br />

PQRS PQRS TUV TUV WXYZ WXYZ<br />

Redial Redial<br />

7<br />

7<br />

8<br />

8<br />

9<br />

9<br />

1. Use and<br />

Sel to PQRS PQRS scroll TUV TUV through WXYZ WXYZ lists.<br />

Hold Hold<br />

OPER OPER<br />

In some lists the Sel<br />

Del ** and<br />

0<br />

0 ##<br />

keys<br />

OPER OPER<br />

can be used as “Page Up” and “Page<br />

Down”. Menu<br />

Del<br />

2. When menus Del have submenus, use Sel<br />

Messages<br />

C<br />

DEF and to Sel move one level down or<br />

3<br />

Menu<br />

Do Not Disturb<br />

C DEF<br />

one level back up.<br />

L<br />

MNO<br />

Del<br />

Messages<br />

6<br />

3. Press Menu to exit from any<br />

ABC<br />

DEF<br />

Del<br />

L<br />

1<br />

MNO<br />

2<br />

3 menu.<br />

irectories<br />

V<br />

WXYZ<br />

Do Not Disturb<br />

Menu<br />

DEF ABC DEF<br />

9<br />

Hold<br />

GHI<br />

JKL<br />

MNO<br />

4. Press Directories Messages to exit from any<br />

V 3<br />

Menu<br />

ervices<br />

WXYZ<br />

4<br />

5<br />

6<br />

Messages<br />

directory.<br />

ERDEF<br />

ABC<br />

DEF<br />

GHI JKL MNO<br />

#<br />

PQRS<br />

TUV<br />

WXYZ 1<br />

Do 2Messages<br />

Not Disturb<br />

3<br />

onference MNO<br />

Services<br />

Do Not Disturb<br />

ER ABC<br />

DEF<br />

7<br />

8<br />

9<br />

ABC DEF Hold<br />

PQRS 6<br />

2<br />

TUV<br />

3<br />

WXYZ<br />

GHI Do JKL Not Disturb MNO<br />

ransfer ABC DEF<br />

MNO OPER<br />

4<br />

5<br />

6<br />

JKL<br />

MNO<br />

Call Lists<br />

* 0 #<br />

GHI JKL MNO<br />

WXYZ<br />

5<br />

OPER<br />

6<br />

PQRS<br />

TUV<br />

WXYZ<br />

edial<br />

9JKL<br />

MNO<br />

7<br />

8<br />

Hold<br />

9<br />

Hold<br />

1<br />

TUV<br />

WXYZ<br />

WXYZ<br />

PQRS Buddy TUV Status WXYZ<br />

Hold<br />

Hold 8 9 Local Conferencing<br />

OPER<br />

TUV WXYZ<br />

* 0 #<br />

GHI<br />

OPER<br />

# You can create OPER<br />

0 #<br />

My a Status conference with two other<br />

4<br />

OPER parties using the Directories phone’s local conferencing GHI<br />

feature.<br />

PQRS<br />

Redial<br />

Services<br />

1. Place a call to the first party.<br />

2. Press Conference or the Confrnc soft<br />

key to create a new call (the active<br />

call is<br />

Transfer<br />

placed on hold).<br />

3. Dial the phone number of the second<br />

party or use the arrow keys to<br />

Redial<br />

access speed dial numbers, missed,<br />

PQRS<br />

Hold<br />

placed and received call lists. From<br />

one of these lists press the Dial soft<br />

key.<br />

Messages<br />

Do Not Do Not Disturb Disturb<br />

Hold Hold<br />

5. To enter text using the dialpad, press<br />

ABC<br />

DEF<br />

1 2<br />

3<br />

ABC<br />

JKL<br />

5<br />

JKL<br />

the number keys one or more times<br />

For example, for ‘A’ press ‘2’ and<br />

for ‘C’ press ‘222’. When in text<br />

entry mode the display title will show<br />

whether keys will generate numbers<br />

DEF<br />

TUV<br />

WXYZ<br />

7<br />

8 can 9continue Directories to talk.<br />

Messages<br />

Hold<br />

PQRS ABC TUV DEF WXYZ<br />

1<br />

2 OPER<br />

3<br />

Services<br />

Do Not Disturb<br />

ABC<br />

* 0 4. DEF When # the second party answers,<br />

ABC<br />

DEF<br />

GHI<br />

JKL<br />

MNO<br />

OPER<br />

4<br />

5<br />

press 1<br />

2<br />

3<br />

Conference or the Confrnc soft key<br />

6<br />

ABC DEF<br />

GHI JKL MNO again to join all parties in the conference,<br />

GHI<br />

JKL<br />

MNO<br />

PQRS<br />

TUV<br />

WXYZ<br />

Transfer<br />

or press the Split soft key 4<br />

to<br />

5<br />

6<br />

7<br />

8<br />

9<br />

Hold<br />

GHI JKL MNO<br />

put the first call on hold and keep<br />

TUV WXYZ<br />

PQRS<br />

TUV<br />

WXYZ<br />

Redial<br />

OPER the second call as the active call. 7<br />

8<br />

9<br />

* 0 #<br />

PQRS TUV WXYZ<br />

OPERA conference may Hold be created at any time OPER<br />

0<br />

Sel<br />

(1), upper-case (A) or lower-case (a)<br />

characters and the 1/A/a soft key can<br />

change this.<br />

Sel<br />

Del<br />

Del<br />

Menu<br />

Messages<br />

Ending Do Not Disturb<br />

MNO the call on the conference<br />

originator’s 6 phone will not end the<br />

MNO<br />

Menu<br />

conference, the other two parties<br />

between an active call and a call which * is<br />

#<br />

OPER<br />

on hold (on the same line or another line)<br />

by pressing the Join soft key.<br />

Splitting a Conference<br />

When a conference has been established, a<br />

Split soft key is available. Pressing this key<br />

will split the conference into two calls on<br />

hold.<br />

9


Transferring a Call<br />

Call Lists<br />

Conference<br />

1. During a call, press Transfer or<br />

the Trnsfer soft key (the active call is<br />

placed on hold). Redial<br />

2. Press the line key if set up for speed<br />

dial on the SoundPoint ® <strong>IP</strong> <strong>600</strong>/<strong>601</strong><br />

and SoundPoint ® Expansion Module<br />

or dial Directories the number to which you want<br />

to transfer the call.<br />

OR Services<br />

Use the arrow keys to access speed<br />

Call Lists<br />

dial numbers, missed, placed, and<br />

received call lists. From one of these 1<br />

Conference<br />

lists, press the Dial soft key.<br />

GHI<br />

3. Press Transfer or the Trnsfer soft key 4<br />

again to complete the transfer. This GHI<br />

Redial<br />

Call Timer<br />

ABC<br />

DEF<br />

1<br />

2<br />

3<br />

GHI<br />

4<br />

JKL<br />

5<br />

DEF<br />

MNO<br />

6<br />

sound GHI is JKL heard MNO or you can wait<br />

PQRS<br />

TUV<br />

WXYZ<br />

Sel<br />

7<br />

ABC<br />

DEF<br />

1 2<br />

3<br />

PQRS<br />

7<br />

PQRS<br />

Call progress on an active call is monitored<br />

through a local call timer. This is visible<br />

within the active call window on the display.<br />

ABC<br />

JKL<br />

5<br />

JKL<br />

TUV<br />

8<br />

TUV<br />

MNO<br />

6<br />

MNO<br />

WXYZ<br />

9<br />

WXYZ<br />

OPER<br />

* 0 #<br />

OPER<br />

ABC<br />

can be done as soon as the ringback<br />

8<br />

9<br />

until the third party answers and<br />

PQRS<br />

talk to them<br />

TUV<br />

before<br />

WXYZ<br />

completing the<br />

transfer. OPER Press the Split soft key to<br />

put * the first 0 call # on hold and keep<br />

OPER<br />

Del<br />

the second call as the active call.<br />

Transfer may be cancelled during establishment<br />

by pressing the Cancel soft Menu key.<br />

The original call is resumed.<br />

Messages<br />

A blind<br />

DEF<br />

transfer (without consultation)<br />

can also be supported by<br />

pressing the Blind soft key.<br />

Do Not Disturb<br />

Hold<br />

Sel<br />

Del<br />

Menu<br />

Messages<br />

Do Not Disturb<br />

Hold<br />

O<br />

Ending a Call<br />

Press the EndCall soft key.<br />

OR<br />

Replace Services the handset, or press if in<br />

Hands-free Mode, or if in Headset<br />

Call Lists<br />

Mode.<br />

Directories<br />

Redial<br />

Directories<br />

Buddy Status<br />

My Status<br />

Services<br />

Call Lists GHI<br />

JKL<br />

Directories<br />

JKL<br />

Services TUV<br />

PQRS<br />

Press Redial to dial the last call placed<br />

7 8<br />

from your phone.<br />

Buddy Status<br />

PQRS TUV<br />

Call OPER Lists<br />

Redial<br />

ABC<br />

DEF<br />

1<br />

2<br />

3<br />

GHI<br />

4<br />

7<br />

ABC<br />

5<br />

8<br />

OPER<br />

Buddy Status<br />

DEF<br />

MNO<br />

6<br />

MNO<br />

WXYZ<br />

9<br />

WXYZ<br />

* 0 #<br />

To redial another previously dialed number,<br />

press Sel from the phone’s idle display,<br />

My Status<br />

and press Sel again to place the call.<br />

Del<br />

Del<br />

Menu<br />

Menu<br />

Messages<br />

Messages<br />

Do Not Disturb<br />

Do Not Disturb<br />

My Status<br />

Redial<br />

10<br />

Directories<br />

Services<br />

Conference<br />

Transfer<br />

Redial<br />

Hold<br />

OR<br />

1<br />

ABC<br />

2<br />

DEF<br />

3<br />

GHI<br />

ABC DEF<br />

GHI<br />

4<br />

JKL<br />

5<br />

MNO<br />

6<br />

PQRS<br />

7<br />

JKL<br />

TUV<br />

8<br />

MNO<br />

WXYZ<br />

9<br />

PQRS TUV WXYZ<br />

*<br />

OPER<br />

0 #<br />

OPER<br />

ABC<br />

DEF<br />

1<br />

2 Hold<br />

3<br />

GHI<br />

4<br />

Services<br />

GHI<br />

JKL<br />

MNO<br />

ABC<br />

DEF<br />

5<br />

1 6<br />

2<br />

3<br />

JKL<br />

Sel<br />

Del<br />

Menu<br />

Messages<br />

Do Not Disturb<br />

Press Directories and ABCselect DEF Call Lists and<br />

Placed Calls to scroll through the list.<br />

MNO<br />

ABC<br />

DEF<br />

Menu<br />

Messages<br />

Do Not Disturb<br />

Hold<br />

PQRS<br />

TUV<br />

WXYZ<br />

GHI<br />

JKL<br />

MNO<br />

7<br />

8<br />

4 9<br />

5<br />

ABC<br />

DEF<br />

6<br />

PQRS TUV WXYZ<br />

GHI JKL MNO 1<br />

2<br />

3<br />

OPER<br />

PQRS<br />

TUV<br />

WXYZ<br />

ABC DEF<br />

* 0<br />

#<br />

GHI<br />

JKL<br />

MNO<br />

7<br />

8<br />

OPER<br />

9<br />

PQRS TUV WXYZ 4 5 6<br />

GHI JKL MNO<br />

OPER<br />

PQRS<br />

TUV<br />

WXYZ<br />

* 0<br />

#<br />

7<br />

8<br />

9<br />

Call Lists<br />

Buddy Status<br />

My Status<br />

Redial<br />

OPER<br />

PQRS<br />

TUV<br />

S<br />

D<br />

M<br />

Mes<br />

Do No<br />

WXYZ<br />

H


irectories<br />

ervices<br />

all Lists<br />

uddy Status<br />

y Status<br />

edial<br />

Sel<br />

Call Forwarding<br />

Calls may be forwarded to another extension<br />

as follows:<br />

Del<br />

1. Press the Forward soft key from<br />

the phone’s idle display or press<br />

Menu and select Features and<br />

ABC<br />

DEF<br />

Forward at any time.<br />

1<br />

2<br />

3<br />

2. (Optional) Messages If multiple<br />

ABC<br />

lines<br />

DEF<br />

are in<br />

use, select GHI which line JKL to forward.<br />

MNO<br />

3. Enter Do Not Disturb a number 4 or 5URL to 6forward<br />

GHI JKL MNO<br />

all future calls to.<br />

PQRS<br />

TUV<br />

WXYZ<br />

4. Press the Enable 7 soft 8 key to 9 confirm<br />

Call Forwarding.<br />

PQRS TUV WXYZ<br />

Hold<br />

OPER<br />

* 0 #<br />

Idle display returns with a moving arrow<br />

on the line label to confirm OPER Call Forwarding<br />

enabled.<br />

Sel<br />

To turn call Del forwarding off:<br />

1. Press the Forward soft key from<br />

the phone’s idle display or press<br />

Menu and select Features and<br />

Forward.<br />

2. (Optional) Messages If multiple lines are in<br />

use, select which line to disable.<br />

3. Press Do Not Disturb the Disable soft key.<br />

Idle display returns and the line indicator<br />

now displays the regular icon.<br />

Hold<br />

Call Forwarding is not available on<br />

shared lines.<br />

Sel<br />

Volume Adjustment<br />

Press the volume keys to adjust handset,<br />

headset, and hands-free speaker volume<br />

Del<br />

during a call. Pressing these keys in idle<br />

state adjusts the ringer volume.<br />

Sel<br />

Menu<br />

Do Not Messages Disturb<br />

Press Do Not Disturb to prevent the phone from<br />

Del<br />

ringing on incoming calls. A flashing icon<br />

and text on the display indicates that Do<br />

Not Disturb is on.<br />

Hold<br />

Menu<br />

Calls received while Do Not Disturb is<br />

enabled are logged in the Missed Calls list.<br />

Messages<br />

To turn off Do Not Disturb, press<br />

Do Not Disturb again.<br />

To conform to regulatory requirements, handset<br />

and headset volume will return to a preset<br />

level after each call. Hands-free volume<br />

settings will be maintained across calls.<br />

(Optional) If multiple lines are in use, Do<br />

Not Disturb can be set on a line-by-line<br />

basis. Contact your system administrator<br />

for further details. When Do Not Disturb<br />

is enabled for a particular line, this is<br />

indicated by a flashing “ X ” beside the line<br />

indicator on the display.<br />

Hold<br />

11


DEF<br />

3<br />

DEF<br />

MNO<br />

6<br />

MNO<br />

WXYZ<br />

9<br />

WXYZ<br />

DEF<br />

3#<br />

DEF<br />

MNO<br />

6<br />

MNO<br />

WXYZ<br />

9<br />

WXYZ<br />

Directories<br />

F<br />

#<br />

Call Lists<br />

F<br />

O<br />

Services<br />

Buddy Status<br />

Conference<br />

Time and Date<br />

Forward<br />

Time and Date is clearly displayed on the<br />

SoundPoint Transfer ® <strong>IP</strong> <strong>600</strong>/<strong>601</strong> S<strong>IP</strong> phone. If the<br />

ABC<br />

DEF<br />

phone cannot obtain a time 1and date 2 from<br />

3<br />

Call Lists<br />

the server, the display will flash. ABContact<br />

DEF<br />

GHI<br />

JKL<br />

MNO<br />

your system administrator if either time or<br />

Speed Dial<br />

Conference<br />

4<br />

5<br />

6<br />

date is incorrect. <strong>User</strong>s have GHI control JKL over MNO<br />

PQRS<br />

TUV<br />

WXYZ<br />

the Redial format of the display Forward and can turn it<br />

off. Select options which<br />

7<br />

PQRS<br />

are right<br />

8<br />

TUV<br />

for<br />

WXYZ<br />

you<br />

9<br />

as follows:<br />

Transfer<br />

OPER<br />

* 0 #<br />

Call Lists<br />

Sel<br />

OPER<br />

Speed Dial<br />

Headset Memory Mode<br />

As an option, the Del<br />

headset Redial can be permanently<br />

enabled. This is especially useful<br />

for regular headset users. To do this:<br />

Sel<br />

1. Press Menu .<br />

2. Select Settings followed by Basic,<br />

Voice Mail<br />

Preferences, Headset Memory.<br />

3. Use the<br />

Do<br />

up Del<br />

Not Disturb<br />

or down arrows and Select<br />

soft key to enable Headset Memory<br />

Mode.<br />

4. Press Menu<br />

Hold<br />

to return to the main<br />

menu.<br />

Voice Sel Mail<br />

Do Not Disturb<br />

Display Contrast<br />

Del<br />

Hold<br />

To adjust the contrast on the display to a<br />

comfortable level:<br />

1. Press Menu . Select Settings followed<br />

by Basic, Contrast.<br />

2. Pressing Messages the Up or Down soft keys<br />

or volume keys will increase or<br />

ABC<br />

DEF<br />

decrease Do Not the Disturb display contrast.<br />

O<br />

GHI<br />

YZMy Status<br />

4<br />

Hold GHI<br />

YZ<br />

PQRS<br />

Redial<br />

1<br />

2<br />

3<br />

4<br />

7<br />

PQRS<br />

ABC<br />

JKL<br />

5<br />

JKL<br />

TUV<br />

8<br />

TUV<br />

DEF<br />

MNO<br />

6<br />

MNO<br />

WXYZ<br />

9<br />

WXYZ<br />

OPER<br />

* 0 #<br />

OPER<br />

Del<br />

1. Press Menu .<br />

Sel<br />

2. Select Settings followed by Basic,<br />

Voice Mail<br />

Preferences, Time & Date.<br />

3. Select Do from Not Disturb Clock Date, Clock Time,<br />

Clock Order or Enable / Disable.<br />

Del<br />

4. Scroll through the options via the up<br />

and down Hold<br />

arrow keys.<br />

5. Press Select to confirm and<br />

Menu<br />

to return directly to the idle display.<br />

1<br />

ABC<br />

2<br />

DEF<br />

3<br />

GHI<br />

4<br />

GHI<br />

ABC<br />

JKL<br />

5<br />

JKL<br />

DEF<br />

MNO<br />

6<br />

MNO<br />

Voice Mail<br />

Do Not Disturb<br />

PQRS<br />

TUV<br />

WXYZ<br />

Subsequent calls to or from this phone<br />

7 8 9<br />

Hold<br />

PQRS using the TUV headset WXYZ will cause the headset<br />

OPER<br />

key to flash. Pressing the line keys or the<br />

* 0 #<br />

Answer soft key to receive a call will now<br />

OPER<br />

connect to the user’s headset automatically.<br />

Repeat steps 1-3 and select Disable to turn<br />

Headset Memory Mode off.<br />

Sel<br />

Del<br />

3. Press the Ok or Cancel soft keys to<br />

accept or reject changes.<br />

4. Press Menu or the Exit soft key<br />

to return to the idle display.<br />

Messages<br />

Do Not Disturb<br />

Hold<br />

12


EF<br />

EF<br />

NO<br />

NO<br />

XYZ<br />

YZ<br />

Ring Type<br />

Sel<br />

Many ring types are available including a<br />

“Silent Ring”. <strong>User</strong>s can select different<br />

rings to distinguish Del<br />

between lines or to have<br />

a different ring from their neighbor’s phone.<br />

To change the incoming ring:<br />

Directories<br />

Services<br />

Call Lists<br />

1. Press Menu . Select Settings followed<br />

by Basic, Ring Type.<br />

2. (Optional) Messages If multiple lines are used,<br />

first select which line to change.<br />

ABC<br />

DEF<br />

3. Using Do the Not arrow Disturb keys, 1 highlight 2 the<br />

3<br />

desired ring type. Press the ABC Play DEF soft<br />

GHI<br />

JKL<br />

MNO<br />

key to hear the selected ring type.<br />

Buddy Status<br />

My Status<br />

Redial<br />

Hold<br />

4<br />

GHI<br />

PQRS<br />

7<br />

PQRS<br />

5<br />

JKL<br />

TUV<br />

8<br />

TUV<br />

6<br />

MNO<br />

WXYZ<br />

9<br />

WXYZ<br />

Call Lists<br />

OPER<br />

* 0 #<br />

A local list of calls missed, received, and<br />

OPER<br />

placed is maintained by the phone (up to<br />

100 for each).<br />

Press Directories followed by Call Lists<br />

and Missed, Received, or Placed Calls as<br />

desired. Services Call information will be displayed.<br />

From this screen:<br />

Call Lists<br />

1. Choose Edit to amend the dial string<br />

ABC<br />

before dialing.<br />

1<br />

2<br />

Buddy Status<br />

2. Choose Dial to return the call. ABC<br />

GHI<br />

JKL<br />

3. Choose Exit to return to the previous<br />

My Status<br />

4<br />

5<br />

menu.<br />

GHI<br />

PQRS<br />

Redial<br />

To quickly view respective call 7 lists<br />

PQRS<br />

from the idle display:<br />

Directories<br />

Directories<br />

Directories<br />

DEF<br />

1 3<br />

JKL<br />

TUV<br />

8<br />

TUV<br />

If “Silent Ring” Sel<br />

is selected, incoming<br />

calls can only be answered by pressing<br />

the Answer soft key.<br />

Del<br />

4. Press Select to change to the selected<br />

ring type.<br />

5. Press Menu or the Exit soft key to<br />

return to the idle display.<br />

Messages<br />

See also Distinctive Ringing / Call<br />

Do Not Disturb<br />

Treatment.<br />

DEF<br />

MNO<br />

6<br />

MNO<br />

WXYZ<br />

Sel 9<br />

OPER<br />

* 0 #<br />

OPER<br />

Hold<br />

Press for Placed Calls.<br />

WXYZ Sel<br />

Press for Sel Received Calls.<br />

Press for Missed Calls.<br />

Del<br />

Del<br />

Del<br />

Menu<br />

Menu<br />

Menu<br />

Messages<br />

Messages<br />

Messages<br />

Do Not Disturb<br />

Do Not Disturb<br />

Do Not Disturb<br />

Sel<br />

For additional choices, press More followed<br />

by:<br />

4. Info to view information about the<br />

Del<br />

call.<br />

5. Save to store the contact to the<br />

Contact Directory.<br />

6. Clear to delete the call from the list.<br />

Menu<br />

Press More and Exit soft keys to return to<br />

Messages<br />

the idle display.<br />

Do Not Disturb<br />

Services<br />

Contact Directory<br />

ABC<br />

DEF<br />

Services<br />

Services<br />

1<br />

2<br />

ABC 3 DEF<br />

Conference<br />

ABC<br />

DEF<br />

In addition to a directory 1<br />

ABC of DEF<br />

missed,<br />

GHI<br />

JKL 1<br />

2<br />

MNO 2<br />

3<br />

<strong>User</strong>s can add, delete, edit, dial, or search<br />

Conference<br />

3<br />

Conference<br />

placed, Transfer or received calls, 4<br />

5the ABC<br />

phone<br />

DEF<br />

6<br />

ABC can DEF for any contact in this list through just a<br />

GHI<br />

JKL<br />

MNO<br />

GHI<br />

JKL<br />

MNO<br />

GHI JKL MNO<br />

store Transfer a local Transfer directory of 4<br />

500 PQRS<br />

TUV 4<br />

5or more<br />

WXYZ 5<br />

6 6 few key strokes.<br />

Redial<br />

GHI JKL MNO<br />

7<br />

GHI<br />

8<br />

JKL MNO<br />

contacts*.<br />

9<br />

Hold<br />

PQRS<br />

TUV<br />

WXYZ<br />

Redial<br />

PQRS<br />

TUV<br />

WXYZ<br />

Redial<br />

PQRS<br />

7<br />

TUV WXYZ<br />

Hold<br />

Hold<br />

Hold<br />

OPER 7<br />

8 8<br />

9 9<br />

PQRS TUV WXYZ<br />

* 0<br />

PQRS # TUV WXYZ<br />

Hold<br />

OPER<br />

Hold<br />

*Limit OPER depends on server configuration.<br />

OPER<br />

* *<br />

0<br />

0<br />

# #<br />

Contact OPER your system administrator for<br />

OPER<br />

full details.<br />

Hold<br />

13


Sel<br />

To add or edit a contact:<br />

1. Press Directories and select Contact 5. Ring Type and Divert Contact may<br />

Directory.<br />

be left blank.<br />

2. Press More Services and then Add to enter 6. Use Sel and to Sel switch between<br />

another contact into the phone’s database<br />

Call or Lists highlight an existing entry the last four fields.<br />

Enabled and Disabled settings for Menu<br />

Del<br />

Del<br />

then press Edit.<br />

7. ABC Press DEF Save to confirm or Cancel to<br />

3. Enter first 1<br />

2<br />

3<br />

Buddy and/or Status last name from the abandon the changes then press<br />

Directories<br />

Directories<br />

Menu<br />

Menu<br />

ABC DEF<br />

keypad. Press the 1/A/a soft key<br />

Directories or the Exit soft keys to<br />

GHI<br />

JKL<br />

MNO<br />

Services<br />

Services<br />

Messages<br />

Messages<br />

to select My between Status numeric and up-<br />

4<br />

5<br />

return 6to the idle display.<br />

ABC<br />

DEF<br />

ABC<br />

DEF<br />

per/lower case alphanumeric 1<br />

2 modes.<br />

3 1<br />

2<br />

3<br />

Conference<br />

Conference<br />

GHI JKL Do Not Services Disturb MNO<br />

Do Not Disturb<br />

ABC DEF<br />

ABC DEF<br />

Press the PQRS<br />

TUV<br />

WXYZ<br />

Redial Encoding soft GHI key JKL to access<br />

MNO<br />

GHI<br />

JKL<br />

MNO<br />

Transfer<br />

Transfer 4<br />

5<br />

6 4<br />

special characters in other languages<br />

5<br />

7<br />

6<br />

8<br />

9<br />

Hold<br />

GHI JKL MNO GHI JKL MNO Call Lists<br />

PQRS<br />

TUV<br />

WXYZ PQRS<br />

Redial<br />

PQRS TUV TUV WXYZContacts can be easily added from<br />

Redial<br />

if necessary. 7<br />

8<br />

9 7<br />

8<br />

Hold<br />

Hold<br />

OPER<br />

9 Call Lists. See Call Lists for<br />

PQRS TUV WXYZ PQRS TUV WXYZ<br />

4. Enter the Contact number. This is a<br />

Hold<br />

Hold<br />

*<br />

OPER<br />

OPER<br />

1more<br />

Buddy Status<br />

0 #<br />

required field and it * must 0be unique # * 0 # information.<br />

OPER<br />

GHI<br />

OPER<br />

OPER<br />

(not already in the directory).<br />

My Status<br />

4<br />

► The Speed Dial Index will automatically<br />

be assigned the next available<br />

Redial<br />

index value.<br />

GHI<br />

PQRS<br />

7<br />

To search for a particular contact:<br />

1. Press More and then Search from the<br />

Contact Directory menu.<br />

2. Using the dial pad, enter the first few<br />

characters for First or Last names.<br />

Del<br />

Messages<br />

Do Not Disturb<br />

ABC<br />

DEF<br />

1 2<br />

3<br />

PQRS<br />

3. Press Search to search for contacts.<br />

4. Successful matches can be dialed<br />

from the resulting screen.<br />

ABC<br />

JKL<br />

5<br />

JKL<br />

TUV<br />

8<br />

TUV<br />

DEF<br />

MNO<br />

6<br />

MNO<br />

WXYZ<br />

9<br />

WXY<br />

OPER<br />

* 0 #<br />

OPER<br />

Speed Dial<br />

Pre-assigned numbers can be associated<br />

with line keys for rapid automated dialing.<br />

Speed Dial entries are consecutively<br />

placed next to assigned line keys on the<br />

phone. When a new entry is added to the<br />

Contact Directory, it is automatically assigned<br />

the next available speed dial index.<br />

Sel<br />

Example: To change a Speed Dial key assignment:<br />

Del<br />

1. Press Directories and select Contact<br />

► OR press and hold a line key which<br />

Directory. Highlight an existing<br />

is unassigned. A new empty entry in<br />

directory Services entry and press Edit,<br />

the directory will automatically be<br />

► OR press and hold a line key which<br />

opened allowing contact information<br />

Menu<br />

Sel<br />

already Call has Lists a speed dial number<br />

to be added.<br />

ABC<br />

DEF<br />

assigned to it. That contact in the<br />

2. If a speed dial index already exists,<br />

Messages<br />

1<br />

2<br />

3<br />

directory Buddy will Status automatically be<br />

delete it by pressing the Sel the<br />

Del<br />

ABC DEF<br />

displayed.<br />

keys.<br />

Directories<br />

Do Not Disturb<br />

Menu<br />

My Status<br />

Redial<br />

Directories<br />

GHI<br />

4<br />

GHI<br />

PQRS<br />

7<br />

PQRS<br />

Services<br />

Conference<br />

14<br />

Transfer<br />

Redial<br />

JKL<br />

5<br />

JKL<br />

TUV<br />

8<br />

TUV<br />

MNO<br />

6<br />

MNO 1<br />

ABC<br />

2<br />

DEF<br />

3<br />

WXYZ<br />

9<br />

GHI<br />

4<br />

GHI<br />

WXYZ<br />

PQRS<br />

ABC<br />

JKL<br />

5<br />

JKL<br />

TUV<br />

DEF<br />

MNO<br />

6<br />

MNO<br />

WXYZ<br />

Del<br />

Menu<br />

Messages<br />

Do Not Disturb<br />

Hold


3. If desired, enter a new speed dial<br />

index. For example, enter speed dial<br />

index as 1. This assigns the entry<br />

to the first available line key on the<br />

display,<br />

► OR when editing the contact, press<br />

and hold an unassigned line key.<br />

This will automatically assign the<br />

speed dial index which is required to<br />

assign that line key as a speed dial<br />

for the contact. A confirmation beep<br />

is heard when this happens.<br />

On a default configuration of the phone,<br />

there could be up to five line keys available<br />

for speed dial.<br />

4. Press Save to confirm or Cancel to<br />

abandon the change then press Exit<br />

to return to the idle display.<br />

Idle display could now be as shown:<br />

Directories<br />

Services<br />

Conference<br />

Transfer<br />

1<br />

ABC<br />

2<br />

DEF<br />

3<br />

ABC DEF<br />

GHI<br />

4<br />

JKL<br />

5<br />

MNO<br />

6<br />

GHI JKL MNO<br />

PQRS<br />

TUV<br />

WXYZ<br />

To dial a number Redial assigned to a Line Key,<br />

7<br />

8<br />

9<br />

Hold<br />

PQRS TUV WXYZ<br />

simply press the Hold<br />

OPER<br />

line key directly opposite<br />

* 0 #<br />

OPER<br />

the number on the display.<br />

Sel<br />

Del<br />

Menu<br />

Messages<br />

Do Not Disturb<br />

To quickly view a complete list of assigned speed dial<br />

entries, press . Dial directly from a selected number.<br />

Sel<br />

Del<br />

Multiple Lines<br />

Menu<br />

SoundPoint® <strong>IP</strong> <strong>600</strong>/<strong>601</strong> S<strong>IP</strong> can<br />

Messages<br />

support<br />

ABC<br />

DEF<br />

up to six lines. Lines can be configured for<br />

1 2 3<br />

Do Not Disturb<br />

private ABC or shared DEF lines.<br />

GHI<br />

JKL<br />

MNO<br />

Typically, 4<br />

5 the 6top-most line key is reserved for<br />

GHI JKL MNO<br />

the principle directory number of the phone.<br />

PQRS<br />

TUV<br />

WXYZ<br />

Depending 7<br />

8 on 9 how your phone is Hold configured,<br />

PQRS TUV WXYZ<br />

the display could resemble one of the displays<br />

OPER<br />

shown: * 0 #<br />

OPER<br />

Directories<br />

Services<br />

Conference<br />

Transfer<br />

Redial<br />

Hold<br />

1<br />

ABC<br />

2<br />

DEF<br />

3<br />

ABC DEF<br />

GHI<br />

4<br />

JKL<br />

5<br />

MNO<br />

6<br />

GHI JKL MNO<br />

PQRS<br />

7<br />

TUV<br />

8<br />

WXYZ<br />

9<br />

PQRS TUV WXYZ<br />

*<br />

OPER<br />

0 #<br />

OPER<br />

Sel<br />

Del<br />

Menu<br />

Messages<br />

Do Not Disturb<br />

Hold<br />

Sel<br />

Del<br />

Directories<br />

Menu<br />

Services<br />

Conference<br />

Transfer<br />

Redial<br />

Hold<br />

1<br />

ABC<br />

2<br />

DEF<br />

3<br />

ABC DEF<br />

GHI<br />

4<br />

JKL<br />

5<br />

MNO<br />

6<br />

GHI JKL MNO<br />

PQRS<br />

7<br />

TUV<br />

8<br />

WXYZ<br />

9<br />

PQRS TUV WXYZ<br />

*<br />

OPER<br />

0 #<br />

OPER<br />

Messages<br />

Do Not Disturb<br />

Hold<br />

15


Multiple Keys Per Line<br />

Each line on the phone can be configured to<br />

have more than one line key associated with<br />

it. If this is the case, the display could look<br />

like this:<br />

Sel<br />

Incoming calls to this line will be distributed<br />

evenly among the available keys. Similarly,<br />

outgoing calls will be distributed.<br />

Directories<br />

Services<br />

Conference<br />

Transfer<br />

Redial<br />

Hold<br />

1<br />

ABC<br />

2<br />

DEF<br />

3<br />

ABC DEF<br />

GHI<br />

4<br />

JKL<br />

5<br />

MNO<br />

6<br />

GHI JKL MNO<br />

PQRS<br />

7<br />

TUV<br />

8<br />

WXYZ<br />

9<br />

PQRS TUV WXYZ<br />

*<br />

OPER<br />

0 #<br />

OPER<br />

Del<br />

Menu<br />

Messages<br />

Do Not Disturb<br />

Hold<br />

Multiple Call Appearances<br />

C<br />

C<br />

L<br />

L<br />

V<br />

V<br />

ER<br />

ER<br />

DEF<br />

3<br />

DEF<br />

MNO<br />

6<br />

MNO<br />

WXYZ<br />

9<br />

WXYZ<br />

#<br />

Each line on the phone can be configured to have<br />

one or more call appearances. More than one<br />

call appearance is useful if there is an active call<br />

and an incoming call arrives on the same line. In<br />

the example shown, extension 9301 is in an outbound<br />

call with 9304. The second figure shows<br />

an incoming call from John Brown. To answer<br />

Sel<br />

this incoming call, put the original call on Hold<br />

or press the key to access the new call. Soft<br />

key labels will be updated on the display with<br />

Del<br />

these options:<br />

Menu<br />

1. Answer the incoming call.<br />

2. Reject Messages the incoming call.<br />

3. Forward the incoming call to another extension.<br />

Do Not Disturb<br />

Answering the incoming call places the original<br />

call on Hold and refreshes the soft key labels as<br />

Hold<br />

indicated (third figure). If more than two call appearances<br />

are in use, two will appear on the display<br />

and the total number will be indicated by a<br />

counter at the bottom right corner of the display.<br />

For example “2/3” indicates that the highlighted<br />

call is the second one out of a total of three.<br />

In the example case illustrated, another outbound<br />

call can be placed on the same first line.<br />

Press Hold during the first call and press NewCall<br />

to obtain dial tone and a new call appearance for<br />

a second call.<br />

Directories<br />

Services<br />

Conference<br />

Transfer<br />

Redial<br />

Hold<br />

Directories<br />

Services<br />

Conference<br />

Transfer<br />

Redial<br />

Hold<br />

Directories<br />

Services<br />

Conference<br />

Transfer<br />

Redial<br />

Hold<br />

1<br />

ABC<br />

2<br />

DEF<br />

3<br />

ABC DEF<br />

GHI<br />

4<br />

JKL<br />

5<br />

MNO<br />

6<br />

GHI JKL MNO<br />

PQRS<br />

7<br />

TUV<br />

8<br />

WXYZ<br />

9<br />

PQRS TUV WXYZ<br />

*<br />

OPER<br />

0 #<br />

OPER<br />

1<br />

ABC<br />

2<br />

DEF<br />

3<br />

ABC DEF<br />

GHI<br />

4<br />

JKL<br />

5<br />

MNO<br />

6<br />

GHI JKL MNO<br />

PQRS<br />

7<br />

TUV<br />

8<br />

WXYZ<br />

9<br />

PQRS TUV WXYZ<br />

*<br />

OPER<br />

0 #<br />

OPER<br />

1<br />

ABC<br />

2<br />

DEF<br />

3<br />

ABC DEF<br />

GHI<br />

4<br />

JKL<br />

5<br />

MNO<br />

6<br />

GHI JKL MNO<br />

PQRS<br />

7<br />

TUV<br />

8<br />

WXYZ<br />

9<br />

PQRS TUV WXYZ<br />

*<br />

OPER<br />

0 #<br />

OPER<br />

Sel<br />

Del<br />

Menu<br />

Messages<br />

Do Not Disturb<br />

Hold<br />

Sel<br />

Del<br />

Menu<br />

Messages<br />

Do Not Disturb<br />

Hold<br />

Sel<br />

Del<br />

Menu<br />

Messages<br />

Do Not Disturb<br />

Hold<br />

16


Shared Lines<br />

The phone supports shared lines ** . A<br />

shared line is indicated by a different<br />

line icon. In the figure, the first line is<br />

private and the second line is shared. If<br />

two phones share a line, an incoming call<br />

to that number will cause both phones to<br />

ring. The call can be answered on either<br />

phone but not both.<br />

If a shared line is in use on one of the<br />

phones, it cannot be used on the other<br />

one. The shared line icon changes to a<br />

moving icon and the line LED turns red<br />

when the line is in use remotely.<br />

Calls on shared lines can be transferred,<br />

put on hold, or added to a conference.<br />

Sel<br />

Del<br />

Directories<br />

Menu<br />

Services<br />

Messages<br />

ABC<br />

DEF<br />

** 1<br />

2<br />

3<br />

Conference Shared lines are an<br />

ABC<br />

optional<br />

DEF<br />

feature configured<br />

on the server 4<br />

and 5 may 6 not be sup-<br />

GHI<br />

JKL<br />

MNO<br />

Transfer<br />

GHI JKL MNO<br />

PQRS<br />

TUV<br />

WXYZ<br />

Redial<br />

ported on your particular system. Contact<br />

7<br />

8<br />

9<br />

your system administrator PQRS TUV WXYZ to find out.<br />

Hold<br />

OPER<br />

* 0 #<br />

OPER<br />

Do Not Disturb<br />

Hold<br />

F<br />

F<br />

O<br />

O<br />

YZ<br />

YZ<br />

Voice Mail<br />

Received messages will be indicated by a<br />

flashing Message SelWaiting Indicator LED<br />

on the front of the phone and optionally a<br />

visual notification on the display.<br />

Individual line indicators Del<br />

reflect voice or<br />

text messages left on that line (useful if<br />

multiple lines are in use).<br />

Menu<br />

To listen to voice messages:<br />

1. Press Messages .<br />

2. Select Message Center *, † .<br />

3. (Optional) Do Not Disturb If multiple lines are in<br />

use, select from which line messages<br />

are to be retrieved.<br />

4. Display indicates number of mes-<br />

Hold<br />

sages and their importance. Press<br />

A stutter dial tone in place of normal dial<br />

tone is used to indicate that one or more<br />

voice messages are waiting at the message<br />

center.<br />

Connect to initiate Voice Mail<br />

retrieval from the Message Center,<br />

OR<br />

Press Clear to turn off the flashing<br />

LED without listening to messages.<br />

5. Follow voice prompts to listen to<br />

messages.<br />

* Voice Mail is an optional feature configured<br />

on the server and may not be supported<br />

on your particular system. Contact<br />

your system administrator to find out.<br />

† Screen options may vary with serverbased<br />

application. Voice Mail can be accessed<br />

with a single key press. Contact your<br />

system administrator to configure this option.<br />

17


Distinctive Ringing / Call Treatment<br />

<strong>User</strong>s can set distinctive incoming ringing tones for<br />

contacts in their local directory. This allows identification<br />

of a contact by a specific ring tone.<br />

Sel<br />

To set a distinctive ring for a local contact:<br />

Del<br />

1. Press Directories and select Contact value). See Ring Type in this<br />

Directory.<br />

guide for further details.<br />

2. Using the Services arrow keys, scroll through 5. Press the Save soft key or Cancel<br />

the directory to choose a contact.<br />

to abandon the change then Menu press<br />

3. Press Edit Call Lists and scroll down to Ring<br />

Directories to return to the idle display.<br />

Messages<br />

1<br />

2<br />

3<br />

ABC<br />

DEF<br />

Type.<br />

Buddy Sel<br />

4. Enter a number<br />

Status<br />

corresponding to<br />

Services<br />

Incoming ABC DEFcalls from this contact will now<br />

Do Not Disturb<br />

one of the ring types available (press GHI<br />

JKL<br />

MNO<br />

have a distinctive ringing pattern.<br />

My Status<br />

4<br />

5 Call Sel then Del<br />

6Lists<br />

to remove an existing<br />

ABC<br />

GHI JKL MNO<br />

PQRS<br />

TUV<br />

WXYZ<br />

Redial<br />

Menu<br />

1<br />

2<br />

Buddy Status<br />

7<br />

8<br />

9<br />

Hold ABC<br />

Del This Messages feature is local to the phone, and may be overridden by server<br />

GHI<br />

JKL<br />

ABC<br />

DEF<br />

PQRS TUV WXYZ<br />

1<br />

2<br />

3<br />

settings. Contact your system administrator<br />

Do Not Disturb<br />

OPER for My Status more details.<br />

4<br />

5<br />

ABC DEF<br />

Menu<br />

GHI<br />

JKL<br />

MNO<br />

* 0 #<br />

GHI JKL<br />

4<br />

5<br />

6<br />

OPER<br />

PQRS<br />

TUV<br />

HI JKL MNO<br />

Redial<br />

Messages<br />

QRS<br />

TUV<br />

WXYZ<br />

Sel<br />

7<br />

8<br />

7 8<br />

9<br />

Hold<br />

PQRS TUV<br />

QRS TUV WXYZ Do Not Disturb<br />

OPER<br />

OPER<br />

0 #<br />

OPER<br />

Multilingual Support (Localization)<br />

0<br />

Sel<br />

OPER<br />

Many Hold languages Del are supported by the phone.<br />

DEF<br />

1 3<br />

DEF<br />

MNO<br />

6<br />

MNO<br />

WXYZ<br />

9<br />

WXYZ<br />

* #<br />

ies<br />

F<br />

F<br />

O<br />

tatus O<br />

YZ<br />

us<br />

YZ<br />

To change language:<br />

1. Press Menu and select Settings,<br />

Basic, Preferences, Language.<br />

2. Scroll through Messages the list of available<br />

languages and press the Select soft<br />

key when Do Not the Disturb desired language is<br />

ABC<br />

DEF<br />

highlighted.<br />

1<br />

2<br />

3<br />

GHI<br />

4<br />

Hold<br />

GHI<br />

PQRS<br />

7<br />

PQRS<br />

ABC<br />

JKL<br />

5<br />

JKL<br />

TUV<br />

8<br />

TUV<br />

DEF<br />

MNO<br />

6<br />

MNO<br />

WXYZ<br />

9<br />

WXYZ<br />

OPER<br />

* 0 #<br />

OPER<br />

Del<br />

3. The display will change to the language<br />

of your choice.<br />

4. Exit to the idle display by pressing<br />

.<br />

Menu<br />

Messages<br />

Do Not Disturb<br />

Hold<br />

18


Phone Reboot<br />

Periodically, the phone may require a user<br />

reboot. Reasons for this include accepting a<br />

Sel<br />

new configuration or new software.<br />

Sel<br />

Del<br />

There are two ways to reboot the phone:<br />

Directories<br />

Menu<br />

F<br />

Del<br />

Services<br />

► Simultaneously press and hold the Mes-<br />

Conference<br />

sages, Microphone Mute, and Volume<br />

Transfer<br />

keys (see figure) for more than 3 seconds<br />

Redial<br />

or until a beep is heard.<br />

► Press Menu and select Settings,<br />

Advanced, Restart Phone (the user password<br />

is Messages required to access this menu).<br />

Hold<br />

1<br />

ABC<br />

2<br />

DEF<br />

3<br />

ABC DEF<br />

GHI<br />

4<br />

JKL<br />

5<br />

MNO<br />

6<br />

GHI JKL MNO<br />

PQRS<br />

7<br />

TUV<br />

8<br />

WXYZ<br />

9<br />

PQRS TUV WXYZ<br />

*<br />

OPER<br />

0 #<br />

OPER<br />

Messages<br />

Do Not Disturb<br />

Hold<br />

F<br />

O<br />

The reboot process will begin and is complete<br />

Do Not Disturb<br />

when the idle display is shown.<br />

O<br />

YZ<br />

YZ<br />

In the case of problems, it may be possible to restore normal operation of your<br />

Hold<br />

phone without rebooting. Contact your system administrator before attempting<br />

to reboot the phone.<br />

Optional Features<br />

Sel<br />

F<br />

F<br />

O<br />

O<br />

YZ<br />

YZ<br />

Text Messaging<br />

<strong>User</strong>s can send and receive Text messages<br />

on the phone. S<strong>IP</strong> Del Instant (Text) Messaging<br />

is supported in real-time. Received<br />

messages will be indicated by a flashing<br />

Menu<br />

To read text messages:<br />

1. Press Messages and select Instant<br />

Messages,<br />

OR Do Not Disturb<br />

Press the InstMsg soft key to read a<br />

message just received.<br />

2. (Optional) If multiple lines are in<br />

Hold<br />

use, select from which line messages<br />

are to be retrieved.<br />

Message Waiting Indicator LED on the<br />

front of the phone and optionally a visual<br />

notification on the display.<br />

3. Messages appear first to last in sent<br />

order.<br />

4. Press the Next or Prev soft keys to<br />

cycle through messages in order.<br />

5. Press the More soft key to access the<br />

Delete, Reply and New options.<br />

19


F<br />

F<br />

O<br />

O<br />

YZ<br />

YZ<br />

Menu<br />

To send a text message:<br />

1. Press Messages .<br />

2. Select Instant Messages.<br />

3. (Optional) Do Not Disturb If multiple lines are in<br />

use, first select from which line to<br />

send a message.<br />

4. Press the New soft key.<br />

Hold<br />

5. Enter the desired extension or S<strong>IP</strong><br />

URL. Press the 1/A/a soft key to<br />

alternate between numeric and upper/lower<br />

case alphanumeric modes.<br />

6. Press the Select soft key to choose<br />

from various pre-scripted short messages,<br />

OR<br />

Press Edit to compose a custom<br />

message. Use dialpad keys to cycle<br />

through the character set. Use keys<br />

1,*,0, and # to select special characters.<br />

7. Press Send when finished.<br />

Presence / Status / Buddy Lists<br />

The phone combines interactive message<br />

services and status monitoring to complement<br />

a traditional messaging application<br />

such as email.<br />

Live interaction within a pool of phones is<br />

possible by monitoring the “presence” of<br />

the parties involved.<br />

Each phone can “watch” the status of up<br />

to eight other phones. These other phones<br />

form the “Buddy List”. The status of buddies<br />

is displayed and updated in real time.<br />

Each phone can also be “watched” by up<br />

to eight other phones.<br />

To add or delete a contact from your buddy list, or block a contact:<br />

1. Press Directories and select Contact 4. Press Sel<br />

Del<br />

to switch between Enabled<br />

Directory.<br />

or Disabled status.<br />

2. Using the Services arrow keys, scroll through 5. Press the Save soft key or Cancel<br />

Del<br />

the directory to choose a contact.<br />

to abandon the change then Menu press<br />

3. Press Edit Call Lists<br />

Directories and scroll down to the<br />

Directories to return to the idle display.<br />

Menu<br />

ABC<br />

DEF<br />

Watch Buddy or Block Buddy fields.<br />

Messages<br />

Services<br />

Buddy Status<br />

1<br />

2<br />

3<br />

PQRS<br />

7<br />

WXYZ<br />

PQRS<br />

ABC<br />

TUV<br />

8<br />

TUV<br />

Messages<br />

Services<br />

DEF<br />

Do Not MNO Disturb<br />

Call 6Lists<br />

MNO<br />

ABC<br />

DEF<br />

1<br />

2<br />

3<br />

Conference<br />

Do Not Disturb<br />

GHI<br />

JKL<br />

ABC DEF<br />

The figures show My Status a typical Buddy Status 4screen 5display of monitored phones and a My<br />

GHI<br />

JKL<br />

MNO<br />

Transfer<br />

Status display.<br />

4 5 6 GHI JKL<br />

GHI JKL MNO<br />

1<br />

PQRS<br />

TUV<br />

WXYZ<br />

Redial Redial<br />

Buddy Status<br />

7<br />

8<br />

9<br />

Hold<br />

Hold<br />

Directories<br />

Services<br />

Conference<br />

Transfer<br />

Redial<br />

Hold<br />

PQRS<br />

TUV<br />

OPER<br />

* 0 #<br />

OPER<br />

1<br />

ABC<br />

2<br />

DEF<br />

3<br />

ABC<br />

DEF<br />

MNO<br />

GHI<br />

4<br />

JKL<br />

5<br />

6<br />

GHI JKL MNO<br />

PQRS<br />

7<br />

TUV<br />

8<br />

WXYZ<br />

9<br />

PQRS TUV<br />

*<br />

OPER<br />

0 #<br />

OPER<br />

WXYZ<br />

Directories<br />

Services<br />

Conference<br />

Transfer<br />

Redial<br />

WXYZ<br />

Hold<br />

9<br />

WXYZ<br />

My Status<br />

OPER<br />

* 0 #<br />

Sel<br />

Del<br />

Menu<br />

Messages<br />

Do Not Disturb<br />

Hold<br />

OPER<br />

Redial<br />

Hold<br />

1<br />

ABC<br />

2<br />

DEF<br />

3<br />

GHI<br />

4<br />

GHI<br />

PQRS<br />

7<br />

PQRS<br />

ABC<br />

JKL<br />

5<br />

JKL<br />

TUV<br />

8<br />

TUV<br />

DEF<br />

MNO<br />

6<br />

MNO<br />

WXYZ<br />

9<br />

WXYZ<br />

*<br />

OPER<br />

0 #<br />

OPER<br />

Sel<br />

ABC<br />

DEF<br />

1 2<br />

3<br />

GHI<br />

4<br />

GHI<br />

PQRS<br />

7<br />

PQRS<br />

Sel<br />

Del<br />

OPER<br />

* #<br />

Menu 0<br />

Messages<br />

Do Not Disturb<br />

Hold<br />

Sel<br />

Del<br />

ABC<br />

JKL<br />

5<br />

JKL<br />

TUV<br />

8<br />

TUV<br />

OPER<br />

DEF<br />

MNO<br />

6<br />

MNO<br />

WXYZ<br />

9<br />

WXYZ<br />

20<br />

Directories<br />

Services<br />

Conference<br />

1<br />

ABC<br />

2<br />

DEF<br />

3<br />

ABC DEF<br />

Menu<br />

Messages<br />

Do Not Disturb<br />

GHI<br />

JKL<br />

MNO


Del<br />

To view and change Presence settings:<br />

F<br />

F<br />

O<br />

O<br />

YZ<br />

YZ<br />

1. Press Menu and select Features<br />

and Presence.<br />

2. Choose Messages My Status to change your<br />

own status.<br />

3. Choose Do Buddy Not Disturb Status to monitor the<br />

status of the contacts within your<br />

buddy list.<br />

4. Choose Privacy List to see which<br />

Hold<br />

phones are allowed to “watch” your<br />

phone abd which phones are blocked<br />

from “watching” your phone.<br />

Your phone can be configured to work with Microsoft® Office Live Communications<br />

Server and communicate with others using Microsoft® Office Communicator and<br />

Sel<br />

Windows Messenger. Contact your system administrator to find out.<br />

To add a contact in the buddy list:<br />

Del<br />

ABC<br />

2<br />

ABC<br />

JKL<br />

5<br />

JKL<br />

TUV<br />

8<br />

TUV<br />

OPER<br />

0<br />

OPER<br />

DEF<br />

3<br />

DEF<br />

MNO<br />

6<br />

MNO<br />

WXYZ<br />

9<br />

WXYZ<br />

#<br />

1. Press the Buddies soft key on the idle<br />

display to get to the Buddy Status<br />

screen or press Menu and select<br />

Features, Presence, Buddy Status.<br />

2. Press More. Messages<br />

3. Press Add.<br />

4. Enter the number Do of Not Disturb the buddy, for<br />

example, 7778.<br />

5. Press Submit.<br />

Hold<br />

If the buddy is added successfully, you<br />

are able to scroll to it on the Buddy Status<br />

screen.<br />

Any contacts added through the buddy list<br />

will appear in as a contact in Microsoft®<br />

Office Communicator and Windows<br />

Messenger.<br />

21


SoundPoint ® <strong>IP</strong><br />

Expansion Module<br />

22


Introduction<br />

Thank you for choosing the SoundPoint ®<br />

<strong>IP</strong> Expansion Module, a 14-line console<br />

that expands the potential of call handling<br />

when used with the SoundPoint ® <strong>IP</strong><br />

<strong>601</strong> phone. Up to three SoundPoint ® <strong>IP</strong><br />

Expansion Modules can be cascaded to a<br />

single host phone increasing the total number<br />

of buttons to 48 for intensive business<br />

<strong>IP</strong> telephony users.<br />

Each of the 14 keys on the SoundPoint ®<br />

<strong>IP</strong> Expansion Module features individual<br />

bi-color LED indicators, allowing easy<br />

recognition of line or call state. Keys may<br />

be programmed for speed dials or directory<br />

numbers (DN).<br />

Installation and configuration of the<br />

SoundPoint ® <strong>IP</strong> Expansion Module is<br />

easy, since power and signaling are taken<br />

from the host SoundPoint ® <strong>IP</strong> <strong>601</strong> phone<br />

upon connection. No extra wires or power<br />

supplies are required for the SoundPoint ®<br />

<strong>IP</strong> Expansion Module.<br />

Parts List<br />

The following items are included in your<br />

SoundPoint ® <strong>IP</strong> Expansion Module package.<br />

Check this list before installation to<br />

ensure that you have received both items.<br />

If you are missing an item, please contact<br />

your system administrator.<br />

SoundPoint ® <strong>IP</strong> Expansion Module<br />

Base Stand<br />

23


GHI<br />

PQRS<br />

ABC<br />

JKL<br />

TUV<br />

OPER<br />

DEF<br />

MNO<br />

WXYZ<br />

GHI<br />

PQRS<br />

ABC<br />

JKL<br />

TUV<br />

OPER<br />

DEF<br />

MNO<br />

WXYZ<br />

GHI<br />

PQRS<br />

ABC<br />

JKL<br />

TUV<br />

OPER<br />

DEF<br />

MNO<br />

WXYZ<br />

GHI<br />

PQRS<br />

ABC<br />

JKL<br />

TUV<br />

OPER<br />

DEF<br />

MNO<br />

WXYZ<br />

Installing the SoundPoint ® <strong>IP</strong> Expansion<br />

Module<br />

This section provides basic installation<br />

instructions and information for obtaining<br />

the best performance with the Sound-<br />

Point ® <strong>IP</strong> Expansion Module. If you require<br />

additional information or assistance<br />

with your new phone, please contact your<br />

system administrator.<br />

The SoundPoint ® <strong>IP</strong> <strong>600</strong>/<strong>601</strong> <strong>User</strong> <strong>Guide</strong><br />

includes regulatory compliance information<br />

that your system administrator should<br />

review and can also be found at<br />

www.polycom.com.<br />

Remove the rubber plug from the SoundPoint ® <strong>IP</strong> <strong>601</strong> or the SoundPoint ® <strong>IP</strong> Expansion<br />

Module.<br />

<br />

<br />

Sel<br />

Del<br />

Directories<br />

Menu<br />

Services<br />

Conference<br />

Transfer<br />

Redial<br />

Hold<br />

1<br />

2<br />

3<br />

JKL<br />

DEF<br />

4<br />

5<br />

6<br />

GHI<br />

ABC<br />

MNO<br />

7<br />

8 9<br />

7 9<br />

PQRS TUV WXYZ<br />

* 0<br />

OPER<br />

#<br />

Messages<br />

Do Not Disturb<br />

Hold<br />

Align the SoundPoint ® <strong>IP</strong> Expansion Module at the top of the groove lines on the<br />

SoundPoint ® <strong>IP</strong> <strong>601</strong> phone and slide it downwards until it clicks into position.<br />

Connect the Base Stand by aligning the two protrusions on the stand to the holes on<br />

the back of the ExMod and snap it into place.<br />

Sel<br />

Del<br />

Directories<br />

Menu<br />

Services<br />

Conference<br />

Transfer<br />

Redial<br />

Hold<br />

1<br />

2<br />

3<br />

JKL<br />

DEF<br />

4<br />

5<br />

6<br />

GHI<br />

ABC<br />

MNO<br />

7<br />

8 9<br />

7 9<br />

PQRS TUV WXYZ<br />

* 0<br />

OPER<br />

#<br />

Messages<br />

Do Not Disturb<br />

Hold<br />

Sel<br />

Del<br />

Directories<br />

Menu<br />

Services<br />

Conference<br />

Transfer<br />

Redial<br />

Hold<br />

1<br />

2<br />

3<br />

Do Not Disturb<br />

ABC DEF<br />

To 4<br />

5connect 6 up to three SoundPoint ® <strong>IP</strong> Expansion Modules together, repeat steps and<br />

GHI JKL MNO<br />

7<br />

8<br />

9<br />

Hold<br />

PQRS TUV WXYZ<br />

.<br />

* 0 #<br />

OPER<br />

Messages<br />

Sel<br />

Del<br />

Directories<br />

Menu<br />

Services<br />

Conference<br />

Transfer<br />

Redial<br />

Hold<br />

1<br />

2<br />

3<br />

JKL<br />

DEF<br />

4<br />

5<br />

6<br />

GHI<br />

ABC<br />

MNO<br />

7<br />

8 9<br />

7 9<br />

PQRS TUV WXYZ<br />

* 0<br />

OPER<br />

#<br />

Messages<br />

Do Not Disturb<br />

Hold<br />

24


Features<br />

Power Contacts<br />

Line Keys<br />

Use these keys to activate<br />

available lines and Speed Dial<br />

assignments.<br />

Sel<br />

Large Graphical Display<br />

Menu<br />

Shows information such as Speed<br />

Dial assignment or Directory<br />

1<br />

ABC<br />

2<br />

DEF<br />

Number.<br />

3<br />

ABC DEF<br />

GHI<br />

4<br />

JKL<br />

5<br />

MNO<br />

6<br />

GHI JKL MNO<br />

PQRS<br />

TUV<br />

WXYZ<br />

7<br />

8<br />

9<br />

PQRS TUV<br />

Infrared<br />

WXYZ<br />

Lens<br />

*<br />

OPER<br />

0 #<br />

OPER<br />

Del<br />

Messages<br />

Do Not Disturb<br />

Hold<br />

Infrared Lens<br />

LED Indicators<br />

Display line activity.<br />

Base Stand<br />

Power is automatically transferred from<br />

the host SoundPoint ® <strong>IP</strong> <strong>601</strong> phone to the<br />

SoundPoint ® <strong>IP</strong> Expansion Module(s)<br />

upon connection.<br />

Units may be plugged in and unplugged<br />

(hot swapped) at any time to a live Sound-<br />

Point ® <strong>IP</strong> <strong>601</strong> host phone.<br />

25


Using SoundPoint ® <strong>IP</strong> Expansion Module<br />

To Place a Call<br />

Line keys on the SoundPoint ® <strong>IP</strong> Expansion<br />

Module activate available lines. To place a call<br />

from an available line, press the corresponding<br />

line key and dial the desired number,<br />

OR<br />

Press the line key of the Speed Dial assignment<br />

you wish to call.<br />

To Answer a Call<br />

Press the line key with the flashing green LED<br />

indicator.<br />

Sel<br />

For other call-handling functions<br />

such as Hold, Redial,<br />

and Call Forwarding, please<br />

see the relevant sections earlier<br />

in this <strong>User</strong> <strong>Guide</strong>.<br />

Directories<br />

Services<br />

F<br />

Call Lists<br />

F<br />

O<br />

Buddy Status<br />

O<br />

YZ<br />

My Status<br />

YZ<br />

Redial<br />

Del<br />

Display Contrast<br />

To adjust the contrast on the display to a comfortable level:<br />

1. Press Menu . Select Settings<br />

followed by Basic, Contrast.<br />

2. The display Messages on the SoundPoint ® <strong>IP</strong><br />

Expansion Module(s) will change,<br />

Do Not Disturb<br />

ABC<br />

DEF<br />

presenting a new display along<br />

with line keys 1<br />

that are 2<br />

assigned 3 Up<br />

ABC DEF<br />

or Down status. Pressing the Up<br />

GHI<br />

JKL<br />

MNO<br />

or Down line keys will increase or<br />

Hold 4 5 6<br />

decrease the display GHI contrast.<br />

JKL MNO<br />

Speed Dial<br />

PQRS<br />

7<br />

PQRS<br />

TUV<br />

8<br />

TUV<br />

WXYZ<br />

9<br />

WXYZ<br />

OPER<br />

* 0 #<br />

OPER<br />

You can create up to 47 speed dial entries<br />

when three SoundPoint ® <strong>IP</strong> Expansion Modules<br />

are attached. To add speed dial entries,<br />

Directories<br />

see the sections Contact Directory and<br />

Services<br />

Speed Dial earlier in this <strong>User</strong> <strong>Guide</strong>. ABC<br />

The SoundPoint ® 1<br />

2<br />

Conference<br />

ABC<br />

<strong>IP</strong> Expansion Module GHIwill<br />

JKL<br />

Transfer<br />

4<br />

5<br />

GHI JKL<br />

assign line designations to the first available<br />

PQRS<br />

TUV<br />

Redial<br />

7<br />

8<br />

PQRS TUV<br />

line keys and then follow them Hold with speed<br />

OPER<br />

0<br />

OPER<br />

dial assignments.<br />

DEF<br />

1 3<br />

DEF<br />

MNO<br />

6<br />

MNO<br />

WXYZ<br />

9<br />

WXYZ<br />

* #<br />

Sel<br />

Del<br />

3. Press the Ok or Cancel soft keys on the<br />

phone to accept or reject changes.<br />

4. Press Menu or the Exit soft key to<br />

return to the idle display.<br />

Sel<br />

Del<br />

Menu<br />

Messages<br />

Do Not Disturb<br />

Hold<br />

Messages<br />

Do Not Disturb<br />

Hold<br />

26


Busy Lamp Field<br />

The Busy Lamp Field (BLF) feature allows<br />

monitoring of the hook status and remote party<br />

information of users through the busy lamp fields<br />

and displays on an attendant console phone.<br />

Note: This feature is not supported<br />

if your phone is configured<br />

to work with Microsoft<br />

Office Live Communications<br />

Server.<br />

Troubleshooting<br />

No Dial-Tone<br />

Verify power is correctly applied to the<br />

SoundPoint ® <strong>IP</strong> <strong>600</strong>/<strong>601</strong> S<strong>IP</strong> phone:<br />

• Check that the display is illuminated.<br />

• Make sure the LAN cable is inserted<br />

properly at the rear of the phone<br />

(try unplugging and re-inserting the<br />

cable).<br />

• If using inline powering, check that<br />

the switch is supplying power to the<br />

phone (contact your System Administrator).<br />

Verify if dial tone is present on any other<br />

audio paths:<br />

• Switch between handset, headset (if<br />

present) or hands-free to see if dial<br />

tone is present on these other paths.<br />

• If dial tone exists on one of these,<br />

connect a different handset or headset<br />

to isolate the problem.<br />

No Display, Incorrect Display, or Bad Contrast<br />

Verify power is correctly applied to the<br />

SoundPoint ® <strong>IP</strong> <strong>600</strong>/<strong>601</strong> S<strong>IP</strong> phone:<br />

• As “No Dial-Tone” above.<br />

Verify contrast adjustment:<br />

• Follow the instructions in this <strong>User</strong><br />

<strong>Guide</strong> to readjust the contrast to a<br />

darker level.<br />

• Reboot the phone to obtain a default<br />

level of contrast (follow the instructions<br />

in this <strong>User</strong> <strong>Guide</strong>).<br />

Verify successful outbound or inbound<br />

calling:<br />

• Place a call to the phone under investigation<br />

- check that the display<br />

indicates incoming call information.<br />

• Lift the handset. Ensure dial tone is<br />

present and place a call to another<br />

extension or number, check that the<br />

display changes in response.<br />

27


No Ringing<br />

Verify incoming ring setting and volume<br />

levels:<br />

• Adjust the ringing level from the front<br />

panel using the volume up/down keys.<br />

• Check that ring type selection is not<br />

Silent Ring.<br />

Verify successful outbound or inbound<br />

calling:<br />

• As “No Display” above.<br />

• Check same status of handset,<br />

headset (if connected) and through<br />

the hands-free speakerphone.<br />

No Audio on Headset<br />

Verify correct connections:<br />

• Ensure the headset is plugged into<br />

the jack marked Headset at the rear<br />

of the phone.<br />

• Ensure the headset amplifier (if present)<br />

is turned on and/or the volume<br />

is correctly adjusted.<br />

• Ensure that headset is compatible<br />

with the phone.<br />

Sel<br />

No Response from Feature Key Presses<br />

Verify phone is in active state:<br />

• Make Directories a call to the phone to check<br />

for inbound call display and ringing<br />

as normal. If successful, try to<br />

Services<br />

ABC<br />

DEF<br />

1<br />

2<br />

3<br />

Conference<br />

press feature keys within the call ABC to DEF<br />

GHI<br />

JKL<br />

MNO<br />

access<br />

Transfer<br />

Directory or Buddy 4<br />

Status 5 for<br />

6<br />

example.<br />

GHI JKL MNO<br />

PQRS<br />

TUV<br />

WXYZ<br />

Redial<br />

7<br />

8<br />

9<br />

PQRS<br />

TUV<br />

OPER<br />

WXYZ<br />

Del<br />

• Press Menu followed by System<br />

Status and Server Status to confirm<br />

Messages<br />

line is actively registered to the<br />

Do Not Disturb<br />

server.<br />

• Reboot the phone to attempt re-registration<br />

to the server.<br />

Hold<br />

Display shows “Network * Link 0 is # Down”<br />

OPER<br />

Del<br />

Verify LAN cable is properly connected:<br />

• Check Directories termination at the switch or • Press Menu followed by System<br />

hub (furthest end of the cable from Status and Network Status. Scroll<br />

Services<br />

Messages<br />

ABC<br />

DEF<br />

the phone).<br />

down to verify LAN port is Active.<br />

1<br />

2<br />

3<br />

Conference<br />

Do Not Disturb<br />

• Check that the switch or hub is ABC operational<br />

DEF • Reboot the phone to attempt reconnection<br />

to the network.<br />

GHI<br />

JKL<br />

MNO<br />

Transfer<br />

(flashing link/status 4<br />

lights) 5 or<br />

6<br />

contact your System Administrator.<br />

GHI JKL MNO<br />

Redial<br />

PQRS<br />

7<br />

TUV<br />

8<br />

WXYZ<br />

9<br />

Hold<br />

PQRS<br />

TUV<br />

OPER<br />

WXYZ<br />

Hold<br />

* 0 #<br />

Safety and Compliance<br />

OPER<br />

Part 15 Rules<br />

This device complies with Part 15 of the<br />

FCC Rules. Operation is subject to the following<br />

two conditions:<br />

1. This device may not cause harmful<br />

interference, and<br />

Hold Sel<br />

28


2. This device must accept any<br />

interferences received, including interference<br />

that may cause undesired<br />

operation.<br />

Class B Digital Device or Peripheral<br />

Note: This equipment has been tested and<br />

found to comply with the limits for a Class<br />

B digital device, pursuant to Part 15 of the<br />

FCC Rules. These limits are designed to<br />

provide reasonable protection against harmful<br />

interference in a residential installation.<br />

This equipment generates, uses, and can<br />

radiate radio frequency energy and, if not<br />

installed and used in accordance with the<br />

instructions, may cause harmful interference<br />

to radio communications. However,<br />

there is no guarantee that interference will<br />

not occur in a particular installation. If this<br />

equipment does cause harmful interference<br />

to radio or television reception, which can<br />

be determined by turning the equipment off<br />

and on, the user is encouraged to try to<br />

correct the interference by one or more of<br />

the following measures:<br />

1. Reorient or relocate the receiving<br />

antenna.<br />

2. Increase the separation between the<br />

equipment and receiver.<br />

3. Connect the equipment into an outlet<br />

on a circuit different from that<br />

to which the receiver is connected.<br />

4. Consult the dealer or an experience<br />

radio/TV technician for help.<br />

Modifications<br />

In accordance with Part 15 of the FCC<br />

Rules, the user is cautioned that any changes<br />

or modifications not expressly approved<br />

Installation Instructions<br />

Installation must be performed in accordance<br />

with all relevant national wiring<br />

rules.<br />

by Polycom, Inc. could void the user’s<br />

authority to operate the equipment.<br />

L’Installation doit être exécutée conformément<br />

à tous les règlements nationaux<br />

applicable au filage électrique.<br />

Plugs Acts as Disconnect Device<br />

The socket outlet to which this apparatus is<br />

connected must be installed near the equipment<br />

and must always be readily accessible.<br />

La prise électrique à laquelle l’appareil<br />

est branché doit être installée près de<br />

l’équipement et doit toujours être facilement<br />

accessible.<br />

Industry Canada (IC)<br />

This Class [B] digital apparatus complies<br />

with Canadian ICES-003.<br />

Cet appareil numérique de la classe [B]<br />

est conforme à la norme NMB-003 du<br />

Canada.<br />

29


CE and VCCI Mark<br />

This SoundPoint ® <strong>IP</strong> <strong>600</strong>/<strong>601</strong> S<strong>IP</strong> has<br />

been marked with the CE mark. This mark<br />

indicates compliance with EEC directories<br />

89/336/EEC and 73/23/EEC.<br />

A full copy of the Declaration of Conformity<br />

can be obtained from Polycom Ltd.,<br />

270 Bath Road, Slough, Berkshire, SL1<br />

4DX, UK.<br />

Polycom Limited Warranty<br />

and Limitation Liability<br />

LIMITED WARRANTY. Polycom warrants<br />

to the end user (“Customer”) that<br />

this product will be free from defects in<br />

workmanship and materials, under normal<br />

use and service, for one year from the date<br />

of purchase from Polycom or its authorized<br />

reseller.<br />

Polycom’s sole obligation under this<br />

express warranty shall be, at Polycom’s<br />

option and expense, to repair the defective<br />

product or part, deliver to Customer<br />

an equivalent product or part to replace<br />

the defective item, or if neither of the two<br />

foregoing options are reasonably available,<br />

Polycom may, on its sole discretion, refund<br />

to Customer the purchase price paid<br />

for the defective product. All products that<br />

are replaced will become the property of<br />

Polycom. Replacement products or parts<br />

Exclusions<br />

Polycom will not be liable under this<br />

limited warranty if its testing and examination<br />

disclose that the alleged defect or<br />

malfunction in the product does not exist<br />

or results from:<br />

• Failure to follow Polycom’s installation,<br />

operation, or maintenance<br />

instructions.<br />

• Unauthorized product modification or<br />

alteration.<br />

may be new or reconditioned. Polycom<br />

warrants any replaced or repaired product<br />

or part for ninety (90) days from shipment,<br />

or the remainder of the initial warranty<br />

period, whichever is longer.<br />

Products returned to Polycom must be<br />

sent prepaid and packaged appropriately<br />

for safe shipment, and it is recommended<br />

that they be insured or sent by a method<br />

that provides for tracking of the package.<br />

Responsibility for loss or damage does not<br />

transfer to Polycom until the returned item<br />

is received by Polycom. The repaired<br />

or replaced item will be shipped to the<br />

Customer, at Polycom’s expense, not later<br />

than thirty (30) days after Polycom receives<br />

the defective product, and Polycom<br />

will retain risk of loss or damage until the<br />

item is delivered to the Customer.<br />

• Unauthorized use of common carrier<br />

communication services accessed<br />

through the product.<br />

• Abuse, misuse, negligent acts or omissions<br />

of Customer and persons under<br />

Customer’s control; or<br />

• Acts of third parties, acts of God, accident,<br />

fire, lightening, power surges or<br />

outages, or other hazards.<br />

30


Warranty Exclusive<br />

IF A POLYCOM PRODUCT DOES NOT<br />

OPERATE AS WARRANTED ABOVE,<br />

CUSTOMER’S SOLE REMEDY FOR<br />

BREACH OF THAT WARRANTY<br />

SHALL BE REPAIR, REPLACEMENT,<br />

OR REFUND OF THE PURCHASE<br />

PRICE PAID, AT POLYCOM’S OPTION.<br />

TO THE FULL EXTENT ALLOWED BY<br />

LAW, THE FOREGOING WARRANTIES<br />

AND REMEDIES ARE EXCLUSIVE<br />

AND ARE IN LIEU OF ALL OTHER<br />

WARRANTIES, TERMS, OR CON-<br />

DITIONS, EXPRESS OR IMPLIED,<br />

EITHER IN FACT OR BY OPERATION<br />

OF LAW, STATUTORY OR OTHER-<br />

WISE, INCLUDING WARRANTIES,<br />

TERMS, OR CONDITIONS OF MER-<br />

CHANTABILITY, FITNESS FOR A PAR-<br />

TICULAR PURPOSE, SATISFACTORY<br />

QUALITY, CORRESPONDENCE WITH<br />

DESCR<strong>IP</strong>TION, AND NON-INFRINGE-<br />

MENT, ALL OF WHICH ARE EX-<br />

PRESSLY DISCLAIMED. POLYCOM<br />

NEITHER ASSUMES NOR AUTHORIZ-<br />

ES ANY OTHER PERSON TO ASSUME<br />

FOR IT ANY OTHER LIABILITY IN<br />

CONNECTION WITH THE SALE,<br />

INSTALLATION, MAINTENANCE OR<br />

USE OF ITS PRODUCTS.<br />

Service Agreements<br />

Please contact your Polycom Authorized<br />

Reseller for information about service<br />

Limitations of Liability<br />

LIMITATION OF LIABILITY. TO THE<br />

FULL EXTENT ALLOWED BY LAW,<br />

POLYCOM EXCLUDES FOR ITSELF<br />

AND ITS SUPPLIERS ANY LIABILITY,<br />

WHETHER BASED IN CONTRACT OR<br />

TORT (INCLUDING NEGLIGENCE),<br />

FOR INCIDENTAL, CONSEQUEN-<br />

TIAL, INDIRECT, SPECIAL, OR<br />

PUNITIVE DAMAGES OF ANY KIND,<br />

OR FOR LOSS OF REVENUE OR<br />

PROFITS, LOSS OF BUSINESS, LOSS<br />

OF INFORMATION OR DATA, OR<br />

OTHER FINANCIAL LOSS ARISING<br />

OUT OF OR IN CONNECTION WITH<br />

THE SALE, INSTALLATION, MAIN-<br />

agreements applicable to your product.<br />

TENANCE, USE, PERFORMANCE,<br />

FAILURE, OR INTERRUPTION OF<br />

ITS PRODUCTS, EVEN IF POLYCOM<br />

OR ITS AUTHORIZED RESELLER<br />

HAS BEEN ADVISED OF THE POS-<br />

SIBILITY OF SUCH DAMAGES, AND<br />

LIMITS ITS LIABILITY TO REPAIR,<br />

REPLACEMENT, OR REFUND OF THE<br />

PURCHASE PRICE PAID, AT POLY-<br />

COM’S OPTION. THIS DISCLAIMER<br />

OF LIABILITY FOR DAMAGES WILL<br />

NOT BE AFFECTED IF ANY REMEDY<br />

PROVIDED HEREIN SHALL FAIL OF<br />

ITS ESSENTIAL PURPOSE.<br />

Disclaimer<br />

Some countries, states, or provinces do<br />

not allow the exclusion or limitation of<br />

implied warranties or the limitation of<br />

incidental or consequential damages for<br />

certain products supplied to consumers,<br />

or the limitation of liability for personal<br />

injury, so the above limitations and exclusions<br />

may be limited in their application to<br />

you. When the implied warranties are not<br />

allowed to be excluded in their entirety,<br />

they will be limited to the duration of the<br />

applicable written warranty. This warranty<br />

gives you specific legal rights which may<br />

vary depending on local law.<br />

31


Governing Law<br />

This Limited Warranty and Limitation of<br />

Liability shall be governed by the laws of<br />

the State of California, U.S.A., and by the<br />

laws of the United States, excluding their<br />

conflicts of laws principles. The United<br />

Nations Convention on Contracts for the<br />

International Sale of Goods is hereby<br />

excluded in its entirety from application to<br />

this Limited Warranty and Limitation of<br />

Liability.<br />

All rights reserved under International and<br />

Pan-American Copyright Conventions.<br />

No part of the contents of this manual may<br />

be copied, reproduced, or transmitted in<br />

any form or by any means, or translated<br />

into another language or format, in whole<br />

or part, without written consent from<br />

Polycom, Inc.<br />

Do not remove (or allow anybody else to<br />

remove) any product identification, copyright<br />

or other notices.<br />

Polycom, the Polycom logo design, and<br />

SoundPoint are trademarks of Polycom,<br />

Inc. in the U.S. and various other countries.<br />

Copyright Notice<br />

Portions of the software contained in this<br />

product are Copyright (c) 1998, 1999,<br />

2000 Thai Open Source Software Center<br />

Ltd. and Clark Cooper.<br />

Permission is hereby granted, free of<br />

charge, to any person obtaining a copy of<br />

this software and associated documentation<br />

files (the “Software”), to deal in the<br />

Software without restriction, including<br />

without limitation the rights to use, copy,<br />

modify, merge, publish, distribute, sublicense,<br />

and/or sell copies of the Software,<br />

and to permit persons to whom the Software<br />

is furnished to do so, subject to the<br />

following conditions:<br />

The above copyright notice and this permission<br />

notice shall be included in all copies<br />

or substantial portions of the Software.<br />

THE SOFTWARE IS PROVIDED “AS<br />

IS”, WITHOUT WARRANTY OF ANY<br />

KIND, EXPRESS OR IMPLIED, IN-<br />

CLUDING BUT NOT LIMITED TO THE<br />

WARRANTIES OF MERCHANTABIL-<br />

ITY, FITNESS FOR A PARTICULAR<br />

PURPOSE AND NONINFRINGEMENT.<br />

IN NO EVENT SHALL THE AUTHORS<br />

OR COPYRIGHT HOLDERS BE LI-<br />

ABLE FOR ANY CLAIM, DAMAGES<br />

OR OTHER LIABILITY, WHETHER IN<br />

AN ACTION OF CONTRACT, TORT OR<br />

OTHERWISE, ARISING FROM, OUT<br />

OF OR IN CONNECTION WITH THE<br />

SOFTWARE OR THE USE OR OTHER<br />

DEALINGS IN THE SOFTWARE.<br />

32


Polycom, Inc.<br />

1565 Barber Lane<br />

Milpitas, CA 95035<br />

©2006 Polycom, Inc. All Rights Reserved. Polycom®, SoundPoint®, and the Polycom logo design<br />

are registered trademarks of Polycom, Inc. in the U.S. and various countries. All other trademarks<br />

are the property of their respective companies.<br />

1725-11621-001 Rev. C

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