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Restructuring internship - Bureau of Waterworks Tokyo Metropolitan ...

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on-job-training (OJT) at each workplace and who were advisors at the time <strong>of</strong> accident<br />

or trouble, are soon going to quit the job and leave the workplace all at a time.<br />

(2) Promotion <strong>of</strong> consignment and deprivation <strong>of</strong> practical experience<br />

The water supply business is not an exception to the big trend <strong>of</strong> the times, i.e. “from<br />

the government to the private sector,” i.e. “what can be done by the private sectors<br />

should be left to them.” In addition to the construction works, etc. that have long been<br />

carried out on contract basis, commissioned works performed by expert minority are<br />

increasing in various fields <strong>of</strong> the water supply business for effective business<br />

operation. Nevertheless, in spite <strong>of</strong> the increasing number <strong>of</strong> commissioned works,<br />

there are some jobs left; for instance the job <strong>of</strong> commission supervision; and, after all,<br />

the <strong>Bureau</strong> <strong>of</strong> <strong>Tokyo</strong> <strong>Waterworks</strong> bears the ultimate responsibility <strong>of</strong> round-the-clock<br />

distribution <strong>of</strong> “safe and high-quality water” to the customers. The capacity to lead, on<br />

the part <strong>of</strong> the staff doing management and supervision <strong>of</strong> the commissioned enterprise,<br />

will become all the more important in the future.<br />

In the supervision <strong>of</strong> a commissioned enterprise the “practical experience” is not an<br />

essential requirement. However, the opinions from the worksite or the reports <strong>of</strong><br />

training courses suggest that the “practical experience” does make a difference. In<br />

other words, the capability <strong>of</strong> an employee to lead the enterprise depends on whether<br />

he/she has practical experience or not. But, with the commissioned works increasing in<br />

number, there are fewer chances for the employees (staff) to perform the job directly in<br />

the workplace, which may lead to the “degradation in the capability <strong>of</strong> leading and<br />

supervising the enterprise on the spot. Hence, the “pseudo experience” in the training<br />

site becomes increasingly important.<br />

2. Measures for restructuring <strong>internship</strong><br />

(1) Drawing up the “Training Plan 2005”<br />

On the basic concept <strong>of</strong> long-term<br />

effective cultivation <strong>of</strong> human<br />

resources, we drew up and<br />

announced the “Training Plan<br />

2005” in December 2003 after<br />

making a thorough review <strong>of</strong> the<br />

training system, etc. Based on<br />

this plan, we restructured<br />

<strong>internship</strong> (practical training<br />

program) for training so as to<br />

provide required ability<br />

depending on the “years <strong>of</strong><br />

experience” in the task the person<br />

is engaged in.<br />

Image <strong>of</strong> <strong>internship</strong> (Engineer) with distinct levels<br />

Goal <strong>of</strong> training<br />

Advanced training course<br />

Ability to lead and cultivate personnel and private enterprise<br />

Intermediate training course<br />

Ability to perform the task by self decision<br />

Lecture<br />

Ability to perform the task as instructed by the supervisor<br />

Intermediate training course<br />

Training for the newly-appointed Lecture Real experience<br />

Lecture Real experience<br />

Basic knowledge about waterworks<br />

1 month<br />

6 months<br />

Copyright 2007 <strong>Bureau</strong> <strong>of</strong> <strong>Waterworks</strong>, <strong>Tokyo</strong> <strong>Metropolitan</strong> Government. All Rights Reserved<br />

8-1 Nishi-Shinjuku 2-chome, Shinjuku-ku, <strong>Tokyo</strong>, Japan<br />

Fig.2<br />

Lecture 座 学<br />

Simulated 擬 似 体 験<br />

experience<br />

Simulated experience<br />

3 years<br />

Concept<br />

Overall control<br />

and response<br />

to trouble<br />

Correspondence<br />

to<br />

Case <strong>of</strong> failure<br />

Case <strong>of</strong> trouble<br />

Clear vision <strong>of</strong><br />

training objective<br />

Target number <strong>of</strong> years<br />

5 years

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