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Table of Contents<br />
3 <strong>Learning</strong> Modalities<br />
4 Top Certification Programs<br />
5 Microsoft Career Paths<br />
10 Microsoft Technical Training<br />
22 Cisco Career Paths<br />
26 Cisco Technical Training<br />
28 CompTIA Technical Training<br />
29 IT Security Training<br />
28 Novell Technical Training<br />
30 VMware Training<br />
32 PC Desktop Applications Training<br />
34 Design/ Media<br />
38 Business Skills Training<br />
42 Project Management Training<br />
44 Worldwide Locations<br />
<strong>Learning</strong> Methods and Class Times<br />
ILT Instructor-Led Training<br />
Certified instructors guide learners through material in a classroom setting where they can participate in group activities, complete labs,<br />
and ask questions.<br />
OLL OnLine Live<br />
A live classroom experience that allows you to attend training virtually from your home, office or in our training Center. This state of the<br />
art remote classroom experience combines live instructors, hands-on labs, vendor approved curriculum with a robust training schedule.<br />
ML Mentored <strong>Learning</strong><br />
A learning environment which provides students with simultaneous access to information delivered via audio and video, a simulated production<br />
environment, and a mentor to guide them through the process and provide one-on-one support.<br />
OLA Online Anytime<br />
Flexible, focused and fast alternative to learning in a classroom environment. Self-paced to ensure you learn the skills you need.<br />
Visit our website at www.newhorizons.com for a complete listing of courses. The list of courses is updated constantly,<br />
ensuring current titles contain up-to-the-minute information!<br />
2
At <strong>New</strong> <strong>Horizons</strong>, <strong>New</strong> <strong>Horizons</strong> <strong>Computer</strong> <strong>Learning</strong> <strong>Centers</strong> Integrated <strong>Learning</strong>® is a<br />
complete method of training through all stages of the learning lifecycle –Access, Learn,<br />
Reinforce, Support and Validate – delivered through flexible learning options including<br />
Instructor Led Classroom, Online Live (virtual classroom), Mentored <strong>Learning</strong> (personal<br />
instruction) and Online Anytime (self-paced e-learning). <strong>New</strong> <strong>Horizons</strong> provides you with more<br />
courses, more flexibility and scheduled more often.<br />
Classroom ILT As the foundation of our integrated learning approach, the classroom experience has<br />
become a more enriching, dynamic and valuable learning experience for students. Classroom <strong>Learning</strong> students have<br />
their own networked environments, which enable instructors to manage hands-on lab demonstrations and exercises that mirror<br />
the professional environment. Classroom <strong>Learning</strong> has been enhanced to include Web-based<br />
resources, such astutorials and simulations, during and after class. A post assessment is completed by every<br />
student to gauge the return on a company’s investment and measure increased productivity.<br />
Online LIVE Virtually, this state of the art classroom brings together live instructors and remote students to enjoy<br />
the benefits of classroom instruction from the convenience of your home, office or in our <strong>New</strong> <strong>Horizons</strong> Center. OLL<br />
classes follow the same framework as our traditional instructor-led training. By combining lecture, group discussions,<br />
hands-on simulated labs and vendor authorized curriculum - our certified trainers provide instruction through our collaborative<br />
e<strong>Learning</strong> platform. With a robust schedule and varied open-enrollment training schedule, chances are the<br />
class you want to learn begins next week.<br />
Mentored <strong>Learning</strong> Mentored <strong>Learning</strong> merges multiple learning styles to create an effective and efficient<br />
learning process. This is accomplished through a learning environment which provides students with simultaneous access<br />
to information delivered via audio and video, a simulated production environment, and a mentor to guide them through the<br />
process and provide one-on-one support. Students control the content covered and the pace at which they learn so they can<br />
focus on the specific skills they need to achieve their goals. Hands-on practice reinforces those skills and one-on-one support<br />
and guidance from a certified instructor increase comprehension and retention of course material. In addition, the training<br />
schedule is flexible so courses fit into the student’s busy work and personal life. The result is a truly learner-centric training<br />
solution that meets the needs of a multitude of students with varying skill levels and learning preferences.<br />
ONLINE ANYTIME is a self-paced e-learning method that is convenient and easy. You can fit learning into your<br />
busy schedule, whether you are in the office, at home, or on the road. Your courses are available when you are, any<br />
time of the day or night. Online ANYTIME is convenient and easy. <strong>Learning</strong> can be fit into any busy schedule, either<br />
at the office, on the road or at home. Courses are available anytime from anywhere. Online ANYTIME <strong>Learning</strong> is a<br />
Web-based training platform and features the same content as our world-renowned instructor-led training.<br />
With more than 3,000 courses, there is something for everyone, from high-level technical training to basic desktop<br />
applications and business skills. Plus, the online courses are completely searchable so when you want to learn a specific<br />
skill, you can pinpoint the exact part of the course you need to view.<br />
3
Top Certification Training Programs<br />
At <strong>New</strong> <strong>Horizons</strong>, we know that technology is integrated into every aspect of business<br />
today and is vital in helping organizations achieve and maintain a competitive advantage. IT<br />
departments must align themselves with business strategies and deliver clear value in solving<br />
business problems. It is critical that individuals in IT roles be proficiently trained and skilled to<br />
support business goals and objectives.<br />
Microsoft Certification: As part of the largest network of Microsoft Certified Partners for <strong>Learning</strong> Solutions (CPLS), we offer the latest<br />
.NET technical courses, including Windows .NET 3.5, Exchange 2007, and SQL Server that follow Official Microsoft <strong>Learning</strong> Products (OMLP) and<br />
are taught by Microsoft Certified Trainers (MCTs). Available Microsoft certification tracks include: Microsoft Certified Systems Administrator (MCSA),<br />
Microsoft Certified Professional (MCP), Microsoft Certified Systems Engineer (MCSE), Microsoft Certified Professional Developer (MCPD), Microsoft<br />
Certified Desktop Support Technician (MCDST), Microsoft Certified Technical Specialist (MCTS), Microsoft Office Specialist (MOS) and Microsoft<br />
Certified IT Professional (MCITP).<br />
cisco Certification: Cisco certifications are quickly becoming the most sought after certifications in IT. By becoming Cisco certified, you<br />
demonstrate the unique ability to manage, secure and administer networks run on Cisco equipment. <strong>New</strong> <strong>Horizons</strong> offers Cisco courses to help obtain<br />
your certification goals towards CCNA, CCNP, CCSP and more!<br />
certified ethical hacker: The Certified Ethical Hacker certification from EC-Council is one of the leading certifications in the field of<br />
penetration testing. By obtaining the Certified Ethical Hacker certification you will learn how to look for the weaknesses and vulnerabilities in target<br />
systems and assess the security posture for possible exposure.<br />
comptia Certification: As a member of CompTIA, <strong>New</strong> <strong>Horizons</strong> has courses that follow the exam objectives of CompTIA’s certification<br />
programs developed in conjunction with its member organizations. Available certification tracks include: A+, Network+, Security+, IT Project+, and<br />
Linux+.<br />
it specialty certification: <strong>Computer</strong> Hacking Forensic Investigator (CHFI), courses will provide participants the necessary skills to<br />
identify an intruder’s footprints and to properly gather the necessary evidence to prosecute in the court of law:<br />
• <strong>Computer</strong> Forensics Today<br />
• First Responder Procedures<br />
• Law and <strong>Computer</strong> Forensics • <strong>Computer</strong> Forensics Tools<br />
• <strong>Computer</strong> Security Incident<br />
• Investigation Procedures<br />
Response Team<br />
• Trademark and Copyright Infringement<br />
security high end certification: Certified Information Systems Security Professional provides IT SystemsEngineers, Security Engineers,<br />
and Security Architects with the knowledge of security theories and practices covered in the information systems security CBK Common Body of<br />
Knowledge:<br />
• Information security management • Business continuity and disaster practices recovery planning<br />
• Law, investigation, and ethics • Crytography<br />
• Physical security<br />
• Operations Security<br />
linux Certification: Linux certification requires extensive knowledge of the Linux Operating System. <strong>New</strong> <strong>Horizons</strong> can help you prepare for<br />
popular Linux certifications such as Novell’s Cerified Linux Professional and CompTIA’s Linux+.<br />
novell Certification: The Novell technical education program is the only one that helps you integrate multi-vendor environments and products.<br />
And all Novell courses at <strong>New</strong> <strong>Horizons</strong> are taught by Certified Novell Instructors (CNIs). Certification tracks available include: Certified Novell<br />
Administrator (CNA), Certified Novell Engineer (CNE), Master Certified Novell Engineer (Master CNE), and Certified Directory Engineer (CDE.)<br />
healthcare information management: This program will give you the skills and knowledge to acquire a top-quality position in the<br />
medical billing and coding industry. Hands-on, interactive teaching methods, combined with certified instructors and real world documents allow for<br />
the best learning in the industry. The Healthcare information Management Program can help you acheive the following certifications: CMAA - Certified<br />
Medical Administrative Assistant, CBCS - Certified Billing and Coding Specialist, and CPC - Certified Professional Coder.<br />
information technology infrastructure library (itil): ITIL focuses on key activities that bring optimal service quality, with a<br />
reasonable and justifiable cost, and is supported by accredited training organizations, and implementation and assesment tools. Services in IT Service<br />
Management are available at the Foundation, Practioner, and Manager level.<br />
4<br />
VMware certification: <strong>New</strong> <strong>Horizons</strong> delivers VMware world-class certifications designed to validate and recognize IT professionals with the<br />
technical capabilities and real-world experience needed to effectively install, manage, deploy and<br />
support VMware products and solutions.
Microsoft Training<br />
Enterprise Administrator<br />
Server Administrator<br />
MCITP<br />
Windows Server 2008 Enterprise<br />
Administration (MCITP)<br />
Windows Server 2008 Application<br />
Configuration (MCTS)<br />
MCITP<br />
Windows Server 2008<br />
Administration (MCITP)<br />
Server + (CompTIA)<br />
Systems Engineer<br />
MCSE<br />
Security + (CompTIA)<br />
Elective coursework and exam<br />
Windows Server 2008<br />
Network Infrastructure Configuration (MCTS)<br />
Designing a Microsoft Windows Server 2003<br />
Active Directory and Network Infrastructure<br />
OR<br />
Designing Security for a Microsoft Windows<br />
Server 2003 Network<br />
Windows Server 2008<br />
Active Directory Configuration (MCTS)<br />
Planning, Implementing, and Maintaining<br />
a Microsoft Windows Server 2003 Active<br />
Directory Infrastructure<br />
Support Technician<br />
Fundamentals of Windows<br />
Server 2008 Active Directory<br />
Planning and Maintaining a Microsoft Windows<br />
Server 2003 Network Infrastructure<br />
MCDST<br />
Supporting Desktop<br />
Applications<br />
Supporting Windows<br />
XP Operating System<br />
M CITP<br />
Supporting and<br />
Troubleshooting Applications<br />
on a Microsoft Windows<br />
Vista Client for Enterprise<br />
Support Technician<br />
Configuring Windows Vista<br />
Fundamentals of Windows<br />
Server 2008 Network<br />
Infrastructure and<br />
Application Platform<br />
Systems Administrator<br />
Database Administrator<br />
MCITP<br />
MCDBA<br />
Elective coursework and exam<br />
Database Administration<br />
MCSA<br />
Database Design<br />
Elective coursework and exam<br />
Database Fundamentals<br />
Implementing, Managing,<br />
and Maintaining a Microsoft<br />
Windows Server 2003<br />
Network Infrastructure<br />
Managing and Maintaining a<br />
Microsoft Windows Server 2003<br />
Network Environment<br />
Web/Windows<br />
Developer<br />
Specialized Business Worker<br />
MCPD<br />
MCAD<br />
MCAP<br />
Elective coursework and exam<br />
Budgets<br />
Presentations<br />
<strong>Computer</strong> Desktop Fundamentals<br />
(Windows XP or Vista)<br />
Developing XML Web<br />
Services and Server<br />
Components<br />
Developing Windows<br />
Applications<br />
OR<br />
Developing Web<br />
Applications<br />
Business Worker<br />
MCAS<br />
MOS<br />
Networking Fundamentals (CompTIA Net +)<br />
<strong>Computer</strong> Technician<br />
XML Fundamentals<br />
Visual Basic or C#<br />
Programming<br />
Programming<br />
Fundamentals<br />
Access<br />
Excel<br />
Outlook<br />
PowerPoint<br />
Word<br />
Windows Vista<br />
<strong>Computer</strong> Hardware Fundamentals (CompTIA A +)<br />
Database<br />
Fundamentals<br />
<strong>Computer</strong> Desktop<br />
Fundamentals<br />
(Windows XP or Vista)<br />
Digitally Aware Individual<br />
Digital Literacy Certificate<br />
<strong>Computer</strong> Basics<br />
The Internet and World Wide Web<br />
Coursework<br />
Productivity Programs<br />
Coursework & Examination<br />
<strong>Computer</strong> Security and Privacy<br />
Digital Lifestyles<br />
Certification or Credential<br />
Job Role/Achievement<br />
5
Microsoft Certified IT Professional Career Path<br />
Demonstrate your range of expertise, real-world skills, and mastery of Microsoft technologies by earning a Microsoft Certified IT<br />
Professional (MCITP) certification.<br />
IT Professional<br />
Enterprise Messaging Administrator<br />
Enterprise Administrator<br />
Enterprise Support Technician<br />
2010<br />
Exchange Server 2010<br />
Configuration<br />
Windows Server 2008<br />
Active Directory<br />
Configuration<br />
Windows Server 2008<br />
Networking Infrastructure<br />
Configuration<br />
Windows Server 2008<br />
Applications Infrastructure<br />
Configuration<br />
Windows 7,<br />
Configuration<br />
Exam<br />
70-662:TS: Microsoft ® Exchange Server 2010, Configuring<br />
Course<br />
10135A: Configuring, Managing and Troubleshooting<br />
Microsoft ® Exchange Server 2010 (5 Days)<br />
Exam<br />
70-640:TS: Windows Server 2008 Active<br />
Directory Configuration<br />
Courses<br />
6425: Configuring and Troubleshooting<br />
Windows Server 2008 Active<br />
Directory Domain Services (5 Days)<br />
6426: Configuring and Troubleshooting<br />
Identity and Access Solutions with<br />
Windows Server 2008 Active<br />
Directory (3 Days)<br />
Exam<br />
70-642:TS: Windows Server 2008 Network<br />
Infrastructure, Configuring<br />
Course<br />
6421: Configuring and Troubleshooting a<br />
Windows Server 2008 Network<br />
Infrastructure (5 Days)<br />
Exam<br />
70-643:TS: Windows Server 2008 Applications<br />
Infrastructure Configuration<br />
Courses<br />
6418: Deploying Windows Server 2008 (3 Days)<br />
6427: Configuring and Troubleshooting Internet<br />
Information Services in Windows Server<br />
2008 (3 Days)<br />
6428: Configuring and Troubleshooting Windows<br />
Server 2008 Terminal Services (2 Days)<br />
Exam<br />
70-680:TS: Windows ® 7, Configuring<br />
Course<br />
6292A: Installing and Configuring Windows 7 Client (3 Days)<br />
Exam<br />
Enterprise Messaging<br />
Administrator 2010<br />
Windows 7,<br />
Configuration<br />
70-680:TS: Windows ® 7, Configuring<br />
Course<br />
6292A: Installing and Configuring Windows 7 Client (3 Days)<br />
Enterprise Desktop<br />
Support Technician 7<br />
Exam<br />
70-663:PRO: Designing and Deploying Messaging Solutions with<br />
Microsoft ® Exchange Server 2010, Configuring<br />
Course<br />
10233A: Designing and Deploying Messaging Solutions with<br />
Microsoft ® Exchange Server 2010 (5 Days)<br />
(Available June 2010)<br />
Exam<br />
70-685:PRO: Windows 7, Enterprise Desktop Support Technician<br />
Course<br />
50331A: Windows 7, Enterprise Desktop Support Technician (5 Days)<br />
Exam<br />
Enterprise Administrator<br />
70-647:PRO: Windows Server 2008 Enterprise Administrator<br />
Courses<br />
6435A: Designing a Windows Server 2008 Network Infrastructure (5 Days)<br />
6436A: Designing Infrastructure and Services (5 Days)<br />
6437A: Designing a Windows Server 208 Application Infrastructure (3 Days)<br />
Database Administrator<br />
Server Administrator<br />
Enterprise Desktop Administrator<br />
SQL Server 2008,<br />
Implementation and<br />
Maintenance<br />
Exam<br />
70-432:TS: Microsoft SQL Server 2008, Implementation and Maintenance<br />
Courses<br />
6231: Maintaining a Microsoft SQL Server 2008 Database (5 Days)<br />
6232: Implementing a Microsoft SQL Server 2008 Database (5 Days)<br />
Windows Server 2008<br />
Networking Infrastructure<br />
Configuration<br />
Exam<br />
70-642:TS: Windows Server 2008 Network Infrastructure, Configuring<br />
Course<br />
6421A: Configuring and Troubleshooting a Windows Server 2008 Network Infrastructure<br />
(5 Days)<br />
Windows 7,<br />
Configuration<br />
Exam<br />
70-680:TS: Windows ® 7, Configuring<br />
Course<br />
6292A: Installing and Configuring Windows 7 Client (3 Days)<br />
Windows Server 2008<br />
Active Directory<br />
Configuration<br />
Exam<br />
70-640:TS: Windows Server 2008 Active Directory, Configuring<br />
Courses<br />
6425A: Configuring Windows Server 2008 Active Directory Domain Service (5 Days)<br />
6426A: Configuring and Troubleshooting Identity and Access Management in Windows<br />
Server 2008 Active Directory (3 Days)<br />
Database Administrator 2008<br />
Enterprise Desktop<br />
Administrator 7<br />
Exam<br />
70-450:PRO: Designing, Optimizing and Maintaining a<br />
Database Server Infrastructure Using<br />
Microsoft SQL Server 2008<br />
Server Administrator<br />
Exam<br />
70-646:PRO: Windows Server 2008 Administrator<br />
Course<br />
6430A: Managing and Maintaining Windows Server 2008 Servers (5 Days)<br />
Exam<br />
70-686:PRO: Windows 7, Desktop Administration<br />
Course<br />
6294A: Planning and Managing Windows ® 7 Desktop<br />
Deployments and Environments (5 Days)<br />
6
Microsoft Certified Professional Developer Career Path<br />
The Microsoft Certified Professional Developer (MCPD) credential validates a comprehensive set of skills that are necessary to<br />
deploy, build, optimize, and operate applications successfully by using Microsoft Visual Studio and the Microsoft .NET Framework<br />
7
Microsoft Training<br />
microsoft certified systems engineer (mcse):<br />
The Microsoft® Certified Systems Engineer (MCSE) credential is the premier certification for professionals who can successfully design, plan, and<br />
implement a network infrastructure, Active Directory®-based infrastructure, and client deployment on the Microsoft Windows Server 2003 platform.<br />
These individuals also perform maintenance at a high level for a medium to large-sized Windows Server 2003-based environment.<br />
The two MCSE certification paths are:<br />
• MCSE: Messaging on Windows 2003<br />
• MCSE: Security on Windows 2003<br />
microsoft certified professional developer (mcpd):<br />
If you are developing .NET Framework 2.0 applications that use Microsoft Visual Studio 2005, or .NET Framework 3.5 applications that use Microsoft<br />
Visual Studio 2008, the Microsoft Certified Professional Developer (MCPD) credential provides a simpler and more targeted framework to showcase<br />
your technical skills in addition to the skills that are required for specific developer job roles.<br />
The three MCPD .NET Framework 3.5 certification paths on Visual Studio 2008 are: The three MCPD .NET Framework 2.0 certification paths on Visual<br />
Studio 2005 are:<br />
• MCPD: Windows Developer 3.5<br />
• MCPD: Web Developer<br />
• MCPD: ASP.NET Developer 3.5<br />
• MCPD: Windows Developer<br />
• MCPD: Enterprise Applications Developer 3.5 • MCPD: Enterprise Applications Developer<br />
microsoft certified Technology specialist (mcts):<br />
The Technology Specialist certifications enable professionals to target specific technologies and to distinguish themselves by demonstrating in-depth<br />
knowledge and expertise in their specialized technologies. Microsoft Technology Specialists are consistently capable of implementing, building, troubleshooting,<br />
and debugging a particular Microsoft technology.<br />
There are currently 57 Microsoft Certified Technology Specialist (MCTS) certifications. More will become available as new technologies are<br />
introduced. The MCTS certifications are as follows:<br />
8<br />
• Technology Specialist: Windows Essential Business Server 2008, Configuration<br />
• Technology Specialist: Windows Server 2003 Hosted Environments, Configuration and Management<br />
• Technology Specialist: Windows Server 2008 Active Directory Configuration<br />
• Technology Specialist: Windows Server 2008 Network Infrastructure Configuration<br />
• Technology Specialist: Windows Server 2008 Applications Infrastructure Configuration<br />
• Technology Specialist: Windows Server Virtualization, Configuration<br />
• Technology Specialist: Windows Small Business Server 2008, Configuration<br />
• Technology Specialist: Windows Vista – Configuration<br />
• Technology Specialist: Windows 7 – Configuration<br />
• Technology Specialist: Windows Internals<br />
• Technology Specialist: .NET Framework 2.0 Web Applications<br />
• Technology Specialist: .NET Framework 2.0 Windows Applications<br />
• Technology Specialist: .NET Framework 2.0 Distributed Applications<br />
• Technology Specialist: .NET Framework 3.5 ADO .NET Applications<br />
• Technology Specialist: .NET Framework 3.5 ASP .NET Applications<br />
• Technology Specialist: .NET Framework 3.5 Windows Communication Foundation Applications<br />
• Technology Specialist: .NET Framework 3.5 Windows Forms Applications<br />
• Technology Specialist: .NET Framework 3.5 Windows Presentation Foundation Applications<br />
• Technology Specialist: .NET Framework 3.5, Windows Workflow Foundation Applications<br />
• Technology Specialist: .NET Framework 4, Windows Applications<br />
• Technology Specialist: .NET Framework 4, Web Applications<br />
• Technology Specialist: .NET Framework 4, Service Communications Applications<br />
• Technology Specialist: .NET Framework 4, Data Access<br />
• Technology Specialist: Silverlight 4, Development<br />
• Technology Specialist: Microsoft SQL Server 2005<br />
• Technology Specialist: Microsoft SQL Server 2005 Business Intelligence<br />
• Technology Specialist: SQL Server 2008, Business Intelligence Development and Maintenance<br />
• Technology Specialist: SQL Server 2008, Database Development<br />
• Technology Specialist: SQL Server 2008, Implementation and Maintenance
• Technology Specialist: SharePoint 2010, Configuration<br />
• Technology Specialist: SharePoint 2010, Application Development<br />
• Technology Specialist: Project Server 2010, Configuration<br />
• Technology Specialist: Enterprise Project Management with Microsoft Office Project Server 2007<br />
• Technology Specialist: Microsoft Office Communications Server 2007, Configuration<br />
• Technology Specialist: Microsoft Office Groove 2007, Configuration<br />
• Technology Specialist: Microsoft Office Performance Point Server 2007, Applications<br />
• Technology Specialist: Microsoft Office Project Server 2007, Configuration<br />
• Technology Specialist: Microsoft Office Projects 2007, Managing Projects<br />
• Technology Specialist: Microsoft System Center Configuration Manager 2007, Configuration<br />
• Technology Specialist: Microsoft System Center Operations Manager 2007, Configuration<br />
• Technology Specialist: Microsoft Office Project Server 2007, Configuration<br />
• Technology Specialist: Microsoft Office SharePoint Server 2007 – Configuration<br />
• Technology Specialist: Microsoft Office SharePoint Server 2007 - Application Development<br />
• Technology Specialist: Microsoft Office Visio 2007, Application Development<br />
• Technology Specialist: Windows SharePoint Services 3.0 - Application Development<br />
• Technology Specialist: Windows SharePoint Services 3.0 – Configuration<br />
• Technology Specialist: Microsoft Exchange Server 2007 - Configuration<br />
• Technology Specialist: Exchange Server 2010, Configuration<br />
• Technology Specialist: Microsoft Forefront Client and Server – Configuration<br />
• Technology Specialist: Windows HPC Server 2008, Developing<br />
• Technology Specialist: Microsoft Internet Security and Acceleration (ISA) Server 2006, Configuration<br />
• Technology Specialist: Microsoft System Center Configuration Manager 2007, Configuration<br />
• Technology Specialist: Microsoft System Center Operations Manager 2007, Configuration<br />
• Technology Specialist: Microsoft System Center Virtual Machine Manager 2008, Configuration<br />
• Technology Specialist: System Center Data Protection Manager 2007, Configuring<br />
• Technology Specialist: Microsoft Team Foundation Server: Configuration and Development<br />
microsoft OFFICE specialist (MOS):<br />
Microsoft Office Specialist (MOS) is the credential required by academia and business, recognized globally as the premier credential chosen by individuals<br />
seeking to validate their knowledge, skills and abilities relating to the Microsoft Office systems.In academia, MOS promotes success in the class<br />
room for students and instructors, and prepares students for an increasingly competitive workforce For business, MOS maximizes office productivity<br />
and efficiency for the organization and increases job satisfaction and heightens career achievement among employees In workforce development, MOS<br />
prepares and places job candidates, ensuring they possess the skills employers require<br />
microsoft certified desktop support technician (mCDsT):<br />
The Microsoft Certified Desktop Support Technician (MCDST) certification provides a running start for IT careers by ensuring the skills required to<br />
troubleshoot desktop environments running on the Windows® operating system.<br />
microsoft certified IT professional (mcITP):<br />
The new Microsoft Certified IT Professional (MCITP) credential lets you highlight your specific area of expertise. Now, you can easily distinguish yourself<br />
as an expert in database administration, database development, business intelligence, or support.<br />
The 18 IT Professional certifications are as follows:<br />
• IT Professional: Enterprise Desktop Support Technician 7<br />
• IT Professional: Enterprise Desktop Administrator 7<br />
• IT Professional: Consumer Support Technician<br />
• IT Professional: Enterprise Support Technician<br />
• IT Professional: Enterprise Administrator<br />
• IT Professional: Server Administrator<br />
• IT Professional: Windows Server 2008 R2, Virtualization Administrator<br />
• IT Professional: Database Administrator 2008<br />
• IT Professional: Database Developer 2008<br />
• IT Professional: Business Intelligence Developer 2008<br />
• IT Professional: Database Administrator<br />
• IT Professional: Database Developer<br />
• IT Professional: Business Intelligence Developer<br />
• IT Professional: Enterprise Project Management with Microsoft Office Project Server 2007<br />
• IT Professional: Enterprise Messaging Administrator 2010<br />
• IT Professional: Enterprise Messaging Administrator<br />
• IT Professional: SharePoint Administrator 2010<br />
• IT Professional: Lync Server Administrator<br />
microsoft certified administrator (mcsa):<br />
The Microsoft® Certified Systems Administrator (MCSA) certification advances careers by ensuring the skills required to manage and troubleshoot<br />
system environments running on the Windows® operating system.<br />
The two certification paths are:<br />
• MCSA: Messaging on Windows Server 2003<br />
• MCSA: Security on Windows Server 2003<br />
microsoft certified professional (mcp):<br />
The Microsoft Certified Professional (MCP) credential is for professionals who have the skills to successfully implement a Microsoft product or<br />
technology as part of a business solution in an organization. Hands-on experience with a product is necessary to successfully achieve certification.<br />
9
Microsoft Technical Training<br />
Microsoft Technical Training<br />
(50331) WINDOWS 7 ENTERPRISE DESKTOP (50321) WINDOWS 7, CONFIGURING<br />
IT professional<br />
SUPPORT TECHNICIAN – 5 DayS<br />
TECHNOLOGY SPECIALIST COURSE – 5 DayS<br />
from managed code. ILT OLL<br />
(50218) Windows 7 Training for<br />
computers. ILT OLL (2272) Implementing and Supporting MS<br />
Windows 7<br />
This five-day instructor-led course provides students This five-day instructor-led course provides students<br />
with the knowledge and skills needed to isolate,<br />
with the knowledge and skills to install, deploy, and<br />
(6292) INSTALLING AND CONFIGURING<br />
WINDOWS 7 CLIENT – 3 DayS<br />
document and resolve problems on a Windows 7<br />
desktop or laptop computer. It will also help test takers<br />
upgrade to Windows 7. Additionally, students should<br />
be able to configure pre-installation and post installation<br />
This course is intended for IT professionals who are prepare for the 70-685 exam. ILT OLL<br />
system settings, Windows security features, network<br />
interested in expanding their knowledge base and<br />
connectivity applications included with Windows 7,<br />
technical skills on the Windows 7 Client. In this course,<br />
(50311) UPDATING YOUR TECHNICAL SKILLS and mobile computing. Students should also be able<br />
FROM WINDOWS XP TO WINDOWS 7 - 3 DayS<br />
students to install, upgrade, and migrate to Windows<br />
to maintain systems, including monitoring for and<br />
This three-day instructor-led course provides students<br />
7 client. Students then configure Windows 7 client for<br />
resolving performance and reliability issues. ILT OLL<br />
with the knowledge and skills to install, deploy, and<br />
network connectivity, security, maintenance, and mobile<br />
upgrade to Win 7. Additionally, students should be<br />
computing. ILT OLL ML<br />
Windows vista / XP<br />
able to configure pre-installation and post-installation<br />
system settings, Windows security features, network<br />
(6293) Troubleshooting and Supporting<br />
(2261) Supporting Users Running the<br />
connectivity apps included with Windows 7, and mobile<br />
Windows 7 in the Enterprise – 3 DayS<br />
Microsoft Windows XP Operating<br />
computing. Students should also be able to maintain<br />
This course teaches students with experience in<br />
System – 3 Days<br />
systems, including monitoring for and resolving<br />
Windows XP and Vista in a Tier 2 support environment,<br />
This course will help students gain the knowledge<br />
performance and reliability issues. ILT OLL<br />
how to support the operating system and solve<br />
and skills needed to troubleshoot basic Microsoft<br />
technical troubleshooting problems in a Windows 7<br />
Windows XP problems faced while running Microsoft<br />
(50292) IMPLEMENTING AND ADMINISTERING<br />
and Windows Server 2008 R2 networking environment.<br />
Windows XP Professional in an Active Directory<br />
WINDOWS 7 IN THE ENTERPRISE – 5 DayS<br />
ILT OLL ML<br />
network, or Windows XP Home edition in a workgroup<br />
This five-day course provides students with the<br />
environment. ILT OLL ML<br />
knowledge and skills to successfully install, maintain,<br />
(6294) PLANNING AND MANAGING<br />
and troubleshoot Windows 7 computers. Through<br />
WINDOWS 7 DESKTOP DEPLOYMENTS AND<br />
(2262) Supporting Users Running<br />
practical labs, students get invaluable experience with<br />
ENVIRONMENTS – 5 Days<br />
Applications on a Microsoft Windows<br />
installation and upgrades, remote access, and the new<br />
This course will teach students how to plan and deploy<br />
XP Operating System – 2 Days<br />
desktop environment. Students will focus on successful<br />
Windows 7 desktops in large organizations. They will<br />
This is an introductory course designed to provide<br />
configuration of the IT Pro tools and applications that<br />
also learn how to design, configure, and manage the<br />
information on how to troubleshoot applications running<br />
ship with Windows 7 and learn to identify technical<br />
Windows 7 client environment. ILT OLL ML<br />
on Microsoft Windows XP. ILT OLL ML<br />
problems that can occur on your organization’s client<br />
Developers – 4 Days<br />
This course will introduce students to the architecture,<br />
new features and application compatibility<br />
considerations of the Windows 7 operating system.<br />
The course is packed with demos to provide an<br />
overview of the majority of new features in Windows 7,<br />
Windows XP Professional – 5 Days<br />
The purpose of this course is to address the<br />
implementation and desktop support needs of<br />
customers that are planning to deploy and support<br />
Microsoft Windows XP Professional in a variety<br />
of stand-alone and network operating system<br />
and the primary alternatives for interacting with them<br />
environments. ILT OLL ML<br />
10
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can help you reach your goals.<br />
(2285) Installing, Configuring and<br />
Administering MS Windows XP<br />
Professional – 2 Days<br />
This course teaches students how to manage Microsoft<br />
Windows XP Professional and Windows 2000<br />
Professional-based computers in a Microsoft Windows<br />
Server 2003 environment. ILT OLL<br />
(5105) Deploying Microsoft Windows<br />
Vista Business Desktops – 3 Days<br />
This course provides students with the skills to<br />
successfully deploy Microsoft Windows Vista business<br />
desktops throughout an organization. ILT OLL<br />
(5115) Installing and Configuring the<br />
Windows Vista Operating System<br />
3 Days<br />
This course provides students with the knowledge<br />
and skills to install and configure, and troubleshoot<br />
Windows Vista desktops. This course focuses on<br />
installing and configuring a Windows Vista edition,<br />
managing resources, configuring security, optimizing<br />
performance, and configuring network and mobile<br />
device connections. ILT OLL ML<br />
(5117) Installing, Configuring,<br />
Troubleshooting and Maintaining<br />
Windows Vista – 4 days<br />
This course provides IT Professionals who work in<br />
enterprise organizations with the knowledge and skills<br />
to install, deploy, configure, secure, maintain, and<br />
troubleshoot Windows Vista. ILT OLL<br />
(5118) Maintaining and Troubleshooting<br />
Windows Vista <strong>Computer</strong>s – 5 Days<br />
This course provides IT Professionals with the<br />
knowledge and skills to support the Windows Vista<br />
operating system and applications in the Enterprise.<br />
ILT OLL ML<br />
Windows SERVER 2008<br />
(6425) Configuring Windows Server 2008<br />
Active Directory Domain Services<br />
5 Days<br />
This course provides in-depth training on implementing,<br />
configuring, managing and troubleshooting Active<br />
Directory Domain Services (AD DS) in Windows Server<br />
2008 and Windows Server 2008 R2 environments.<br />
ILT OLL ML<br />
(10159) Updating Your Windows Server<br />
2008 Technology Specialist Skills to<br />
R2 – 3 Days<br />
Students will learn Windows Server 2008 Technology<br />
Specialist skills and new features of Windows Server<br />
2008 R2. The course facilitates accelerated learning<br />
of Windows Server 2008 R2 features and features<br />
enabled in Windows Server 2008 R2 for Windows 7.<br />
ILT OLL ML<br />
(6432) MANAGING AND MAINTAINING WINDOWS<br />
(50404) Overview of Active Directory<br />
network server security. ILT OLL ML<br />
Rights Management Services with<br />
SERVER 2008 ACTIVE DIRECTORY SERVERS<br />
Windows Server 2008 R2 – 2 Days<br />
2 Days<br />
This course provides students with the knowledge to This course provides students with the knowledge and<br />
understand the role that Microsoft Active Directory skills to manage and maintain Windows Server 2008<br />
Rights Management Services (AD RMS) plays in a Active Directory servers. It also focuses on the Active<br />
wider infrastructure, and how it interacts with other Directory server life cycle. ILT OLL ML<br />
Microsoft technologies. ILT OLL ML<br />
(6434) AUTOMATING WINDOWS SERVER 2008<br />
(6416) Updating your Network<br />
ADMINISTRATION WITH MICROSOFT WINDOWS<br />
Infrastructure and Active Directory POWERSHELL – 3 Days<br />
SKILLS TO WINDOWS sERVER 2008 – 5 Days This course provides students with the knowledge and<br />
This course provides students with the knowledge and<br />
skills to utilize Windows PowerShell for administering<br />
skills to work with Network Infrastructure and Active<br />
and automating administration of Windows Server 2008.<br />
Directory technologies in Windows Server 2008. It is<br />
It focuses on cmdlets, script structure and flow control,<br />
intended for individuals who already have experience<br />
language syntax, and implementation details of scripting<br />
with Network Infrastructure and Active Directory<br />
administrative tasks using COM, WMI, and .NET<br />
technologies in Windows Server 2000 or Windows<br />
foundations. ILT OLL ML<br />
Server 2003 to upgrade their skills to Windows Server<br />
2008. ILT OLL ML<br />
(6435) DESIGNING A WINDOWS SERVER NEW<br />
(6418) Deploying Windows Server 2008<br />
2008 NETWORK INFRASTRUCTURE – 5 Days<br />
This course will provide students with an understanding<br />
3 Days<br />
of how to design a Windows Server 2008 Network<br />
This course provides students with an understanding of<br />
Infrastructure that meets business and technical<br />
migrating and deploying Windows Server 2008 R2. You<br />
requirements for network services. ILT OLL ML<br />
will learn how to automate server deployment, as well<br />
as provide guidelines, best practices that will help you (6437) DESIGNING A WINDOWS SERVER 2008<br />
migrate to Windows Server 2008 R2. ILT OLL ML<br />
APPLICATIONS INFRASTRUCTURE – 3 Days<br />
This course will prepare IT professionals for the role of<br />
(6419) Configuring, Managing, and<br />
Enterprise Administrator. Students will learn how to<br />
Maintaining Windows Server 2008<br />
design application infrastructure solutions based on<br />
Servers – 5 days<br />
Windows Server 2008 to meet varying business and<br />
This course combines five days worth of training<br />
technical requirements. ILT OLL ML<br />
content from the Network Infrastructure Technology<br />
Specialist, Active Directory Technology Specialist,<br />
(6438) IMPLEMENTING AND ADMINISTERING<br />
and IT Professional Server Administrator courses of WINDOWS SHAREPOINT SERVICES 3.0 IN<br />
Windows Server 2008. ILT OLL ML<br />
WINDOWS SERVER 2008 – 2 Days<br />
This course provides the knowledge and skills that IT<br />
(6428) CONFIGURING AND TROUBLESHOOTING Professionals need to configure Microsoft Windows<br />
WINDOWS SERVER 2008 TERMINAL SERVICES SharePoint Services in Windows Server 2008. ILT OLL<br />
2 Days<br />
This course provides students with the knowledge and<br />
skills to configure, manage, monitor, and troubleshoot a<br />
Terminal Services (TS) environment. The course focuses<br />
on configuring of TS core functionality, TS licensing, TS<br />
Gateway, and TS Web Access. ILT OLL ML<br />
(6430) PLANNING FOR WINDOWS SERVER 2008<br />
ILT Instructor-Led Training<br />
SERVERS – 3 Days<br />
This course is intended for IT pros who are interested<br />
in the knowledge and skills necessary to plan a<br />
OLL OnLine Live - Virtual ILT<br />
Windows Server 2008 operating system infrastructure.<br />
The course content and exercises direct you toward<br />
ML Mentored <strong>Learning</strong><br />
making decisions and providing guidance to others.<br />
ILT OLL ML<br />
(6431) MANAGING AND MAINTAINING<br />
WINDOWS SERVER 2008 NETWORK<br />
INFRASTRUCTURE SERVERS – 2 Days<br />
The course focuses on creating a plan for managing<br />
the server lifecycle, developing and evaluating<br />
baselines for monitoring and managing server roles,<br />
and analyzing the implementation and configuration of<br />
several different server roles for Windows Server 2008. www.newhorizons.com<br />
The course will also focus on analyzing and maintaining<br />
11
Microsoft Technical Training<br />
(6436) DESIGNING A WINDOWS SERVER 2008<br />
skills to Windows Server 2008. ILT OLL ML Windows Internet Name Service (WINS), IP security,<br />
and remote access connections. ILT OLL ML<br />
ACTIVE DIRECTORY INFRASTRUCTURE AND<br />
SERVICES – 5 days<br />
Students will learn how to design an Active Directory<br />
Infrastructure in Windows Server 2008 and how to<br />
design Active Directory forests, domain infrastructure,<br />
(6420) FUNDAMENTALS OF WINDOWS<br />
SERVER 2008 NETWORK AND APPLICATIONS<br />
INFRASTRUCTURE – 5 Days<br />
This course introduces students to network and<br />
applications infrastructure concepts and configurations<br />
provided by Window Server 2008. Students will be<br />
(2278) PLANNING AND MAINTAINING A<br />
MICROSOFT WINDOWS SERVER 2003<br />
NETWORK INFRASTRUCTURE – 5 Days<br />
This course enables students employed or seeking<br />
a position as a Systems Engineer to enhance their<br />
Microsoft Windows Server 2003 networking skills.<br />
sites and replication, administrative structures, group able to acquire a fundamental understanding in order<br />
ILT OLL ML<br />
policies, and Public Key Infrastructures. Students will to pursue advanced topics available for certification<br />
also learn how to design for security, high availability, in the network and applications infrastructure areas. (2279) PLANNING, IMPLEMENTING AND<br />
disaster recovery, and migrations. ILT OLL ML<br />
IL OLL ML<br />
MAINTAINING A MICROSOFT WINDOWS<br />
SERVER 2003 ACTIVE DIRECTORY<br />
(6418) DEPLOYING WINDOWS SERVER 2008 (6422) IMPLEMENTING AND MANAGING<br />
INFRASTRUCTURE – 5 Days<br />
3 Days<br />
This course is for students employed or seeking a<br />
WINDOWS SERVER 2008 HYPER-V – 3 days<br />
position as a Systems Engineer who want to enhance<br />
This course provides students with an understanding This course provides students with the knowledge and<br />
their Windows Server 2003 Active Directory skills.<br />
of migrating and deploying Windows Server 2008 skills to manage and maintain Windows Server 2008<br />
ILT OLL ML<br />
including installation, configuration, and upgrading. network infrastructure servers. IL OLL ML<br />
Special emphasis is given to upgrading common server<br />
Windows powershell<br />
configurations and using the Microsoft Deployment<br />
ILT OLL ML<br />
Toolkit. Windows server 2003 / 2000<br />
(10325) Automating Administration with<br />
Windows PowerShell – 5 Days<br />
(6423) IMPLEMENTING AND MANAGING<br />
(2151) MICROSOFT WINDOWS 2000 NETWORK This course provides students with the knowledge and<br />
WINDOWS SERVER 2008 CLUSTERING<br />
AND OPERATING SYSTEM ESSENTIALS<br />
skills to utilize Windows PowerShell for administering<br />
3 days<br />
3 Days<br />
and automating administration of Windows based<br />
This course introduces Windows Server 2008 clustering This course will provide individuals who are new<br />
servers. ILT OLL<br />
ILT OLL ML<br />
Windows 2000. ILT OLL<br />
and provides students with the knowledge and skills to to Microsoft Windows 2000 with an overview of<br />
implement, maintain, and troubleshoot clusters.<br />
networking concepts and how they are implemented in Dynamics crm 2011<br />
(80290) Marketing Automation in<br />
(6421) CONFIGURING AND TROUBLESHOOTING (2273) MANAGING AND MAINTAINING A<br />
Microsoft Dynamics CRM 2011 – 1 Day<br />
A WINDOWS SERVER 2008 NETWORK<br />
MICROSOFT WINDOWS SERVER 2003<br />
This course introduces the capabilities of Sales<br />
INFRASTRUCTURE – 5 days<br />
ENVIRONMENT – 5 Days<br />
Management in Microsoft Dynamics CRM that allow<br />
This course provides students with the knowledge This workshop provides students with the knowledge<br />
you to track and manage the sales process from<br />
and skills to configure and troubleshoot a Windows<br />
potential to close. ILT OLL<br />
and skills to manage and maintain a MS Windows<br />
Sever 2008 network infrastructure. You will learn to Server 2003 networked environment. ILT OLL ML<br />
implement and configure secure network access and<br />
(80291) Sales Management in Microsoft<br />
implement fault tolerant storage technologies. Students<br />
Dynamics CRM 2011 – 1 Day<br />
(2274) MANAGING A MICROSOFT WINDOWS<br />
will gain an understanding of the network technologies<br />
This course introduces the capabilities of Sales<br />
SERVER 2003 ENVIRONMENT – 5 Days<br />
most commonly used with Windows Server 2008 and<br />
Management in Microsoft Dynamics CRM that allow<br />
This course provides students with the knowledge<br />
IP-enabled networks. Students will also learn how to<br />
you to track and manage the sales process from<br />
and skills to manage accounts and resources in a MS<br />
secure servers and maintain update compliance.<br />
potential to close. ILT OLL<br />
ILT OLL ML<br />
Windows Server 2003 environment and is intended<br />
for Systems Administrators and Systems Engineers (80292) Service Management in Microsoft<br />
(6426) CONFIGURING AND TROUBLESHOOTING responsible for managing accounts and resources. Dynamics CRM 2011 – 1 Day<br />
ILT OLL ML<br />
IDENTITY AND ACCESS SOLUTIONS WITH<br />
Students will learn how to use the knowledge base<br />
WINDOWS SERVER 2008 ACTIVE DIRECTORY<br />
and discusses how organizations can browse, locate,<br />
3 days<br />
(2275) MAINTAINING A MICROSOFT WINDOWS and share information in the repository. The course also<br />
This course provides in-depth knowledge on<br />
SERVER 2003 ENVIRONMENT – 3 Days<br />
discusses how to create, manage and use teams and<br />
configuring and troubleshooting Identity and Access This course provides the knowledge and skills needed<br />
queues in Microsoft Dynamics CRM. ILT OLL<br />
(IDA) solutions with Windows Server 2008 Active to effectively maintain server resources, monitor server<br />
(80293) Service Scheduling in Microsoft<br />
Directory. ILT OLL ML<br />
performance, and safeguard data on a computer<br />
(Dynamics CRM 2011 – 1 Day<br />
running one of the operating systems in the Server<br />
This course discusses the scheduling process,<br />
(50255) MANAGING, MAINTAINING AND<br />
2003 family. ILT OLL ML<br />
scheduling engine, and scheduling service activities in<br />
SECURING YOUR NETWORKS THROUGH<br />
detail since they are key entry points in the scheduling<br />
GROUP POLICY – 4 days<br />
(2276) IMPLEMENTING A MICROSOFT<br />
process. ILT OLL<br />
In this course, you will learn to control and manage WINDOWS SERVER 2003 NETWORK<br />
computer systems and domain users running Windows INFRASTRUCTURE: NETWORK HOSTS<br />
(80294) Microsoft Dynamics CRM 2011<br />
Server 2003, Server 2008, XP, and Vista. You will learn 2 Days<br />
Customization and Configuration<br />
to create Group Policies, implement administrative and<br />
This course provides students with the skills and 3 Days<br />
security templates, and determine best practices when<br />
knowledge necessary to configure a Windows-based This course describes the techniques required to<br />
deploying software packages. ILT OLL<br />
computer to operate in a Microsoft Windows Server customize Microsoft Dynamics CRM to meet the<br />
2003 networking infrastructure. ILT OLL ML<br />
specialized needs of businesses. ILT OLL<br />
(6417) UPDATING YOUR APPLICATIONS<br />
(2277) IMPLEMENTING, MANAGING AND<br />
INFRASTRUCTURE TECHNOLOGY SKILLS TO<br />
(80296) Microsoft Dynamics CRM 2011<br />
MAINTAINING A MICROSOFT WINDOWS<br />
WINDOWS SERVER 2008 – 3 Days<br />
Installation and Deployment – 2 Days<br />
SERVER 2003 NETWORK INFRASTRUCTURE:<br />
This course provides students with an understanding<br />
The course describes the components used within a<br />
NETWORK SERVICES – 5 Days<br />
of Applications Infrastructure technologies in<br />
Microsoft Dynamics CRM 2011 deployment, installation<br />
This course provides students with the knowledge and instructions for the Microsoft Dynamics CRM Server,<br />
Windows Server 2008. This course is intended to skills to implement, manage and maintain a Microsoft the E-mail Router, Microsoft Dynamics CRM for Office<br />
allow individuals who already have experience with Windows Server 2003 network infrastructure. Students Outlook, and more. ILT OLL<br />
Applications Infrastructure technologies in Windows will learn about routing, Dynamic Host Configuration<br />
2000 Server or Windows Server 2003 to upgrade their Protocol (DHCP), Domain Name System (DNS),<br />
12
Microsoft Software Assurance offers a broad range of value-added benefits in one program, combining the latest<br />
software with tools and resources to help you deploy, manage, and migrate software. Software Assurance Training<br />
Vouchers (SATVs) are just one benefit and can be redeemed at <strong>New</strong> <strong>Horizons</strong> for Microsoft Official Curriculum<br />
courses. Contact your Account Executive for more information.<br />
Exchange SERVER 2010<br />
(3938) UPDATING YOUR SKILLS FROM MS (5927) MICROSOFT OFFICE PROJECT 2007,<br />
EXCHANGE SERVER 2000 OR 2003 TO MS<br />
MANAGING PROJECTS – 3 Days<br />
This course provides students with the knowledge and skills<br />
(10165) Updating Your Skills from<br />
EXCHANGE SERVER 2007 – 3 Days<br />
to initiate, plan, execute, monitor and control, and close<br />
Microsoft Exchange Server 2003 or This course offers Microsoft Exchange 2000 Server or<br />
enterprise projects by using the Microsoft Office Project<br />
Exchange Server 2007 to Exchange Microsoft Exchange Server 2003 administrators with Server 2007 enterprise tool. ILT OLL ML<br />
Server 2010 – 5 Days<br />
the skills they need to manage a Microsoft Exchange<br />
This course supports the large numbers of customers<br />
Server 2007 infrastructure. ILT OLL ML<br />
(5928) MICROSOFT OFFICE PROJECT SERVER<br />
still running Exchange 2003 or Exchange 2007 in<br />
upgrading their skills and environments to Exchange<br />
2007, MANAGING PROJECTS – 3 Days<br />
2010 Service Pack 1 (SP1). ILT OLL<br />
(5047) INTRODUCTION TO INSTALLING AND This course provides students with the knowledge and skills<br />
MANAGING MS EXCHANGE SERVER 2007 to initiate, plan, execute, monitor and control, and close<br />
large-sized messaging environment. ILT OLL ML<br />
(2400) IMPLEMENTING AND MANAGING NEW and skills that they need to effectively deploy Microsoft<br />
MICROSOFT EXCHANGE SERVER 2003<br />
Office 2007. Specifically students learn how to prepare<br />
and plan for the Office 2007 deployment, how to build<br />
5 Days<br />
and customize the Office 2007 installation, and how<br />
This course teaches students how to update and<br />
to deploy Office 2007 throughout their environment.<br />
support a reliable, secure messaging infrastructure<br />
Students also learn about the Office 2007 setup and<br />
used for creating, storing, and sharing information by<br />
multilingual architecture.<br />
using Exchange Server 2003 in a medium-sized to<br />
www.newhorizons.com<br />
(10135) CONFIGURING, MANAGING AND<br />
3 DayS<br />
enterprise projects by using the Microsoft Office Project<br />
TROUBLESHOOTING MICROSOFT EXCHANGE This course teaches students how to configure and Server 2007 enterprise tool. ILT OLL ML<br />
2010 – 5 Days<br />
manage a messaging environment in accordance<br />
This course will provides students with the knowledge<br />
(5929) MICROSOFT OFFICE PROJECT SERVER<br />
with technical requirements, how to install Exchange<br />
and skills to configure and manage an Exchange<br />
2007, MANAGING PROJECTS AND PROGRAMS<br />
Server 2007 and manage routing, client access and the<br />
Server 2010 messaging environment. This course does<br />
5 Days<br />
backup and restore of databases. ILT OLL ML<br />
not require previous Exchange Server experience, but<br />
This course provides students with the knowledge and skills<br />
does require that students have significant experience<br />
to use the Microsoft Office Project Server 2007 enterprise<br />
in managing Windows Server and Active Directory<br />
(5049) MANAGING MESSAGING SECURITY tool to initiate, plan, execute, monitor and control, and<br />
services or Active Directory Domain Services (AD DS). USING MS EXCHANGE SERVER 2007 – 1 Day close enterprise programs and to customize the enterprise<br />
ILT OLL<br />
This course provides messaging specialists with the environment. ILT OLL<br />
knowledge and skills to manage messaging security<br />
(10233) DESIGNING AND DEPLOYING<br />
and policies. ILT OLL ML<br />
MESSAGING SOLUTIONS WITH MICROSOFT<br />
OFFICE COMMUNICATIONS SERVER<br />
Troubleshooting<br />
This course provides students with the knowledge and<br />
(5177) IMPLEMENTING AND MAINTAINING INSTANT<br />
MS Exchange Server 2007 – 2 Days<br />
skills to design and deploy messaging solutions with<br />
MESSAGING USING MS OFFICE COMMUNICATIONS<br />
This course teaches messaging specialists to monitor<br />
Microsoft Exchange Server 2010. It describes how to<br />
SERVER 2007 – 1 DayS<br />
and troubleshoot an Exchange Server 2007 messaging<br />
gather requirements, design and deploy the various<br />
This course teaches instant messaging functionalities<br />
EXCHANGE 2010 – 5 Days<br />
(5051) Monitoring and<br />
server roles in Exchange Server 2010. It explore<br />
system. ILT OLL ML<br />
available in Microsoft Office Communications Server 2007,<br />
the various options for implementing messaging<br />
the architecture in the Standard and Enterprise Editions, and<br />
security, policies, and compliance and examines the (5050) RECOVERING MESSAGING SERVERS considerations involved in implementing them. ILT OLL ML<br />
high availability, disaster recovery options and how AND DATABASES USING MS EXCHANGE<br />
to develop a troubleshooting plan. Finally, the course<br />
SERVER 2007 – 1 Day<br />
(5178) IMPLEMENTING AND MAINTAINING<br />
This course teaches messaging specialists to recover<br />
describes how to plan the transition from earlier<br />
Exchange mailboxes and servers in a variety of disaster<br />
AUDIO/VISUAL CONFERENCING AND<br />
versions of Exchange Server to Exchange Server 2010<br />
scenarios. ILT OLL ML<br />
WEB CONFERENCING USING MS OFFICE<br />
and the integration of Exchange Server 2010 with other<br />
COMMUNICATIONS SERVER 2007 – 2 Days<br />
messaging systems. ILT OLL<br />
(5051) MONITORING AND TROUBLESHOOTING This course provides students with the knowledge and<br />
MS EXCHANGE SERVER 2007 – 2 Days<br />
skills to plan, deploy, and manage audio/visual and Web<br />
(10508) Planning, Deploying, and<br />
This course teaches messaging specialists to monitor conferencing by using Microsoft Office Communications<br />
Managing Microsoft Exchange 2010<br />
and troubleshoot an Exchange Server 2007 messaging Server 2007.<br />
Unified Messaging – 3 Days<br />
system. ILT OLL ML<br />
Students will learn upgrading from Microsoft Exchange<br />
Server 2007 UM to Exchange 2010 UM, Microsoft<br />
(5179) IMPLEMENTING AND MAINTAINING<br />
(5053) DESIGNING A MESSAGING<br />
Office Communications Server 2007 integration, and<br />
TELEPHONY USING MICROSOFT OFFICE<br />
INFRASTRUCTURE USING MICROSOFT<br />
tools and processes to support Unified Messaging<br />
COMMUNICATIONS SERVER 2007 – 2 Days<br />
EXCHANGE SERVER 2007 – 3 DayS<br />
planning, installation/setup, and implementation. This course provides students with the knowledge and<br />
This course teaches students how to implement and<br />
ILT OLL ML<br />
skills to design and secure a messaging infrastructure maintain an Office Communications Server 2007 telephony<br />
using Microsoft Exchange Server 2007. ILT OLL ML solution. The course covers the topologies supported<br />
EXCHANGE SERVER 2007 / 2003<br />
by Office Communications Server 2007 for deploying a<br />
(5054) DESIGNING A HIGH AVAILABILITY<br />
telephony solution for an organization. ILT OLL<br />
(2011) Troubleshooting Microsoft<br />
Exchange Server 2003 – 3 Days<br />
This course provides students with the knowledge<br />
and skills to identify and resolve common Microsoft<br />
MESSAGING SOLUTION USING MICROSOFT<br />
EXCHANGE SERVER 2007 – 2 DayS<br />
This course teaches messaging engineers to design<br />
a high availability messaging solution using Microsoft<br />
ILT Instructor-Led Training<br />
Exchange Server issues. ILT OLL<br />
Exchange Server 2007. Students will create a high<br />
availability design to meet service level agreement<br />
(2008) DESIGNING A MICROSOFT EXCHANGE requirements and learn strategies for gaining approval<br />
OLL OnLine Live - Virtual ILT<br />
SERVER 2003 ORGANIZATION – 2 Days<br />
for the design. ILT OLL ML<br />
This course provides students with the knowledge and<br />
skills necessary to successfully design and plan an OFFICE 2007 / 2003<br />
ML Mentored <strong>Learning</strong><br />
Exchange Server 2003 organization in an enterprise<br />
network, including a plan for upgrading from previous (5058) DEPLOYING MICROSOFT OFFICE 2007<br />
versions of Exchange. ILT OLL ML<br />
PROFESSIONAL PLUS – 2 days<br />
This course provides students with the knowledge<br />
13
Microsoft Technical Training<br />
14<br />
SharePoint<br />
(5060) IMPLEMENTING MICROSOFT WINDOWS<br />
SHAREPOINT SERVICES 3.0 – 2 Days<br />
the product. ILT OLL<br />
(50470) Microsoft SharePoint Server This course provides students with the knowledge<br />
2010 for the Site Owner/Power User and skills to successfully implement MS Windows<br />
SharePoint Services (WSS) in their organizations.<br />
2 Days<br />
ILT OLL ML<br />
This course is designed for the site owner/”power user”<br />
of a SharePoint site who needs to know how to create<br />
(5061) IMPLEMENTING MICROSOFT OFFICE<br />
sites and lists, manage user access and customize<br />
SHAREPOINT SERVER 2007 – 3 Days<br />
lists and pages. This class uses the SharePoint Server<br />
This course provides students with the knowledge<br />
2010 version of SharePoint. ILT OLL<br />
and skills required to implement MS Office SharePoint<br />
Server 2007 successfully in their organization.<br />
(10231) Designing a Microsoft<br />
ILT OLL ML<br />
SharePoint 2010 Infrastructure –5 Days<br />
This course teaches IT Professionals to design and<br />
plan the deployment of Microsoft SharePoint 2010.<br />
(8036) DESIGNING COLLABORATIVE<br />
APPLICATIONS WITH MICROSOFT SHAREPOINT<br />
ILT OLL ML<br />
2003 – 2 days<br />
This course provides students with the knowledge and<br />
(10232) Designing and Developing<br />
skills to design and deploy Microsoft SharePoint Server<br />
Microsoft SharePoint Server 2010<br />
2003 products and technologies. ILT OLL<br />
Applications –5 Days<br />
In this course, students learn the skills and best<br />
(50046) INTRODUCTION TO DEVELOPMENT<br />
USING WINDOWS SHAREPOINT SERVICES 3.0<br />
practices that are required to help organizations<br />
2 days<br />
design and develop effective SharePoint applications.<br />
Provides students with the knowledge of using<br />
ILT OLL ML<br />
Windows SharePoint Services 3.0 to create reusable<br />
and modular Web sites for use in intranet, extranet, or<br />
(50403) Implementing Active Directory Internet scenarios.<br />
Rights Management Services with<br />
Exchange and SharePoint – 4 Days<br />
This course provides students with the knowledge<br />
and skills to deploy Microsoft Active Directory Rights<br />
Management Services (AD RMS), and to understand<br />
the role AD RMS plays in a wider infrastructure and<br />
how it interacts with other Microsoft technologies.<br />
(50047) ADVANCED IT PRO COURSE FOR<br />
MS OFFICE SHAREPOINT SERVER 2007 AND<br />
WINDOWS SHAREPOINT SERVICES 3.0<br />
5 days<br />
This course provides students with the knowledge<br />
and skills to plan, deploy, and configure server farm<br />
ILT OLL ML<br />
solutions with Microsoft Office SharePoint Server 2007<br />
and Windows SharePoint Services 3.0. The course<br />
(50429) SharePoint 2010 Business<br />
focuses on key deployment and configuration tasks.<br />
Intelligence – 5 days<br />
ILT OLL<br />
This course explores how to use SharePoint as your<br />
platform for Business Intelligence. Journey through the<br />
SharePoint Business Intelligence Center, Excel Services,<br />
Reporting Services, Analysis Service, Performance<br />
(50049) ARCHITECTING WEB CONTENT NEW<br />
MANAGEMENT SOLUTIONS WITH MICROSOFT<br />
OFFICE SHAREPOINT SERVER 2007 – 2 Days<br />
Point and PowerPivot. ILT OLL ML<br />
This course provides students with the knowledge<br />
and skills to design and architect Web Content<br />
(50478) SharePoint 2010 Advanced<br />
Management (WCM) solutions based on Microsoft<br />
Foundation Development – 5 Days<br />
Office SharePoint Server 2007. The course focuses on<br />
This course focuses on SharePoint Foundation<br />
architectural issues and decisions.<br />
2010 fundamental building blocks such as features,<br />
application pages, site pages, Web Parts, custom list<br />
(50050) ARCHITECTING DOCUMENTS AND<br />
types, site columns, content types, custom workflows<br />
and site definitions. ILT OLL ML<br />
RECORDS MANAGEMENT SOLUTIONS WITH MS<br />
OFFICE SHAREPOINT SERVER 2007 – 2 days<br />
(2014) CUSTOMIZING MICROSOFT OFFICE<br />
SHAREPOINT PORTAL SERVER 2003<br />
2 Days<br />
This course provides students with the knowledge and<br />
skills to design and architect document and records<br />
management solutions based on Microsoft Office<br />
This workshop provides students with the knowledge<br />
and skills to customize Microsoft Office SharePoint<br />
SharePoint Server 2007. ILT OLL<br />
Portal Server 2003. ILT OLL<br />
(50051) ARCHITECTING MICROSOFT OFFICE<br />
SHAREPOINT SERVER 2007 PORTALS AND<br />
(2554) ADMINISTERING MICROSOFT WINDOWS COLLABORATION SOLUTIONS – 2 days<br />
SHAREPOINT SERVICES AND SHAREPOINT This course provides students with the knowledge and<br />
PORTAL SERVER 2003 – 5 days<br />
skills to design and architect portals and collaboration<br />
This course provides students with the knowledge<br />
solutions based on Microsoft Office SharePoint Server<br />
and skills to deploy and manage a Microsoft Windows<br />
2007. ILT OLL<br />
SharePoint Services and a Microsoft SharePoint Portal<br />
Server 2003 infrastructure. Students will learn how<br />
(50064) ADVANCED SHAREPOINT 2007<br />
to deploy and manage a WSS and a Portal Server<br />
DEVELOPMENT – 5 days<br />
infrastructure as well as guide end users in their use of<br />
This course provides students with the knowledge<br />
and skills to become a top-notch Microsoft SharePoint<br />
2007 Developer. From AJAX to Event Handlers and<br />
Features, you will gain important insight into the internal<br />
workings of SharePoint 2007. ILT OLL<br />
(50146) PROGRAMMING MICROSOFT OFFICE<br />
SHAREPOINT SERVER – 5 days<br />
This 5 day deep-dive will guide individuals through the<br />
process of architecting and developing Microsoft Office<br />
SharePoint applications and customizations with a<br />
focus on MOSS fundamentals and features and how to<br />
extend them. ILT OLL<br />
(50149) SharePoint 2007 Operations<br />
(Exam N/A) – 5 days<br />
This 5 day deep-dive will guide individuals through the<br />
process of architecting and setting up SharePoint 2007<br />
applications and customizations from an Operations<br />
viewpoint. ILT OLL<br />
(50149) SHAREPOINT 2007 OPERATIONS<br />
5 Days<br />
This 5 day deep-dive will guide individuals through the<br />
process of architecting and setting up SharePoint 2007<br />
applications and customizations from an Operations<br />
viewpoint. ILT OLL<br />
BizTalk<br />
(2933) DEVELOPING BUSINESS PROCESS AND<br />
INTEGRATION SOLUTIONS USING MICROSOFT<br />
BIZTALK SERVER 2006 – 5 days<br />
This course provides students with the knowledge and<br />
skills to efficiently and effectively integrate systems,<br />
employees, and trading partners through orchestration<br />
in a highly flexible and highly automated manner.<br />
ILT OLL<br />
(2934) DEVELOPING AND MANAGING BUSINESS<br />
PROCESS AND INTEGRATION SOLUTIONS<br />
USING MICROSOFT BIZTALK SERVER 2006<br />
2 days<br />
This course provides students with the knowledge<br />
and skills required to install and configure a computer<br />
running Microsoft BizTalk Server 2006. The course<br />
also shows you how to deploy and manage BizTalk<br />
applications in a production environment. ILT OLL<br />
INTERNET INFORMATION SERVICES<br />
(2576) IMPLEMENTING AND ADMINISTERING<br />
MICROSOFT INTERNET INFORMATION<br />
SERVICES 6.0 – 3 Days<br />
This course provides students with the knowledge<br />
and skills to implement and administer IIS 6.0. The<br />
course focuses on the IIS 6.0 architectural features<br />
that improve reliability, security, manageability and<br />
performance. ILT OLL<br />
(6427) CONFIGURING AND TROUBLESHOOTING<br />
INTERNET INFORMATION SERVICES IN<br />
WINDOWS SERVER 2008 – 3 days<br />
This course, the students will learn to install, configure,<br />
maintain, and troubleshoot an Internet Information<br />
Services (IIS) 7.0 Web Server in Windows Server 2008.<br />
ILT OLL ML
MANAGEMENT INSTRUMENTATION<br />
(2439) SCRIPTING USING MICROSOFT<br />
WINDOWS MANAGEMENT INSTRUMENTATION<br />
2 Days<br />
This course will teach Microsoft Windows 2000<br />
operating system administrators how to develop<br />
Microsoft Visual Basic Script-based scripts that use<br />
Windows Management Instrumentation (WMI) to<br />
perform a number of common tasks in the Microsoft<br />
Windows operating system environment. ILT OLL<br />
(2596) MANAGING MICROSOFT SYSTEMS<br />
MANAGEMENT SERVER 2003 – 5 days<br />
This course provides students with the knowledge<br />
and skills to manage Microsoft Systems Management<br />
Server (SMS). Students will learn how to configure<br />
SMS components and how to manage the ongoing<br />
operations of an SMS infrastructure. ILT OLL<br />
(2597) PLANNING AND DEPLOYING MICROSOFT<br />
SYSTEMS MANAGEMENT SERVER 2003<br />
3 Days<br />
This intensive course provides the knowledge and<br />
skills necessary for SMS specialists to plan and deploy<br />
Microsoft Systems Management Server 2003 into large<br />
enterprise environments. ILT OLL ML<br />
(6451) PLANNING, DEPLOYING AND<br />
MANAGING MICROSOFT SYSTEMS CENTER<br />
CONFIGURATION MANAGER 2007 – 5 Days<br />
This course provides students with the knowledge<br />
and skills to plan, deploy, and manage Configuration<br />
Manager 2007. ILT OLL<br />
(50028) MANAGING SYSTEM CENTER<br />
OPERATIONS MANAGER 2007 – 5 Days<br />
Provides the knowledge and skills to manage a Systems<br />
Center Operations Manager 2007 management group and<br />
is intended to develop the necessary skills to install and<br />
manage Operations Manager 2007 management servers<br />
and supporting roles.<br />
(50216) Microsoft System Center<br />
Operations Manager 2007: Advanced<br />
Configuration and Administration - 3 days<br />
This course provides students with skills to configure<br />
and administer a complex environment with Microsoft<br />
System Center Operations Manager 2007 R2.<br />
Coverage includes Architecture and Troubleshooting,<br />
Management Packs, Reporting, and Connectors.<br />
ILT OLL<br />
SECURITY<br />
(2810) Fundamentals of Network<br />
Security – 4 Days<br />
This course provides students with the knowledge and<br />
skills to begin supporting network security within an<br />
organization. ILT OLL<br />
(50360) Implementing Forefront<br />
Protection 2010 for Exchange and<br />
SharePoint - 2 days<br />
Students will envision, design, and deploy security<br />
solutions based on the Microsoft Forefront suite that<br />
protect organizations using Microsoft Exchange Server<br />
and Microsoft SharePoint Server, enabling them to<br />
identify the requirements and design decision.<br />
ILT OLL<br />
(50403) Implementing Active Directory<br />
Rights Management Services with<br />
Exchange and SharePoint - 4 days<br />
This course provides students with the knowledge<br />
and skills to deploy Microsoft Active Directory Rights<br />
Management Services (AD RMS), and to understand<br />
the role AD RMS plays in a wider infrastructure and<br />
how it interacts with other Microsoft technologies.<br />
ILT OLL<br />
(2830) DESIGNING SECURITY FOR MICROSOFT<br />
NETWORKS – 3 days<br />
This course provides you with the skills to design<br />
a secure network infrastructure. Topics include<br />
assembling the design team, modeling threats, and<br />
analyzing security risks in order to meet business<br />
requirements for securing computers in a networked<br />
environment. ILT OLL ML<br />
(2821) DEPLOYING AND MANAGING A PUBLIC<br />
KEY INFRASTRUCTURE – 4 Days<br />
This course provides students with the knowledge<br />
and skills to design, deploy, and manage a public key<br />
infrastructure (PKI) to support applications that require<br />
distributed security. Students get hands-on experience<br />
implementing solutions to secure PKI-enabled<br />
applications and services, such as Microsoft Internet<br />
Explorer, Microsoft Exchange Server, Microsoft Internet<br />
Information Server, Microsoft Outlook, and remote<br />
access services. ILT OLL<br />
(2731) DEPLOYING AND MANAGING<br />
MICROSOFT IDENTITY INTEGRATION SERVER<br />
4 Days<br />
This course provides students with an understanding<br />
of how Microsoft Identity Integration Server 2003 can<br />
be used to synchronize identity data across multiple<br />
sources according to business rules. ILT OLL<br />
(50093) DEPLOYING AND ADMINISTERING<br />
MICROSOFT FOREFRONT CLIENT SECURITY<br />
3 Days<br />
This course will provide students with critical<br />
deployment and administration skills related to<br />
Microsoft Forefront Client Security and was designed<br />
for systems integrators, consultants, and deployment<br />
partners. ILT OLL<br />
SQL SERVER 2008<br />
(2778) SQL Server: Writing Queries using<br />
T-SQL 2008 – 4 Days<br />
In this course, students will learn about the features<br />
that are available in SQL Server like how to design<br />
and create a database, and how to build basic queries<br />
using Transact-SQL, the language of SQL Server..<br />
ILT OLL ML<br />
(50068) Microsoft SQL Server 2008 for<br />
the Experienced Oracle Database<br />
Administrator – 4 Days<br />
This course provides students with the knowledge and<br />
skills to capitalize on their skills and experience as an<br />
Oracle DBA to manage a Microsoft SQL Server system.<br />
ILT OLL ML<br />
(10337) Updating Your Microsoft SQL<br />
Server 2008 BI Skills to SQL Server 2008<br />
R2 – 3 Days<br />
This course focuses on the new features SQL Server<br />
2008 R2 for BI specialists. ILT OLL ML<br />
(50399) Designing a Business Intelligence<br />
Solution by Using Microsoft SQL Server<br />
2008 – 5 Days<br />
This course provides students with an in-depth knowledge<br />
on designing a Business Intelligence solution by using<br />
Microsoft SQL Server 2008. ILT OLL ML<br />
(2778) WRITING QUERIES USING MICROSOFT SQL<br />
SERVER 2008 TRANSACT‐SQL<br />
3 Days<br />
This 3-day instructor led course provides students with the<br />
technical skills required to write basic Transact SQL queries<br />
for Microsoft SQL Server 2008. ILT OLL ML<br />
(6158) UPDATING YOUR SQL SERVER 2005 SKILLS<br />
TO SQL SERVER 2008 – 3 Days<br />
This course provides students with the knowledge and<br />
skills to upgrade their SQL Server 2005 skills to SQL Server<br />
2008. ILT OLL<br />
(6231) MAINTAINING A MICROSOFT SQL SERVER<br />
2008 DATABASE – 5 Days<br />
This course provides students with the knowledge and<br />
skills to maintain a Microsoft SQL Server 2008 database.<br />
The course focuses on teaching individuals how to use<br />
SQL Server 2008 product features and tools related to<br />
maintaining a database. ILT OLL ML<br />
(6232) IMPLEMENTING A MICROSOFT SQL SERVER<br />
2008 DATABASE – 5 Days<br />
This course provides students with the knowledge and<br />
skills to implement a Microsoft SQL Server 2008 database.<br />
The course focuses on teaching individuals how to use<br />
SQL Server 2008 product features and tools related to<br />
implementing a database. ILT OLL ML<br />
ILT<br />
OLL<br />
ML<br />
Instructor-Led Training<br />
OnLine Live - Virtual ILT<br />
Mentored <strong>Learning</strong><br />
www.newhorizons.com<br />
15
Microsoft Technical Training<br />
(6234) IMPLEMENTING AND MAINTAINING<br />
MICROSOFT SQL SERVER 2008 ANALYSIS<br />
SERVICES – 3 Days<br />
This course discusses how to use the Analysis Services<br />
development tools to create an Analysis Services<br />
database and an OLAP cube, and how to use the<br />
Analysis Services management and administrative tools<br />
to manage an Analysis Services solution. ILT OLL ML<br />
(6235) IMPLEMENTING AND MAINTAINING<br />
MICROSOFT SQL SERVER 2008 INTEGRATION<br />
SERVICES – 3 Days<br />
This course teaches students how to implement an<br />
Integration Services solution in an organization. The<br />
course discusses how to develop, deploy, and manage<br />
Integration Services packages. ILT OLL ML<br />
(6236) IMPLEMENTING AND MAINTAINING<br />
MICROSOFT SQL SERVER 2008 REPORTING<br />
SERVICES – 3 Days<br />
This course teaches students how to implement a<br />
Reporting Services solution in an organization, including<br />
how to use the Reporting Services development<br />
tools to create reports and how to use the Reporting<br />
Services management and administrative tools to<br />
manage a Reporting Services solution. ILT OLL ML<br />
(2071) QUERYING MS SQL SERVER 2000 WITH<br />
TRANSACT‐SQL – 2 Days<br />
Provides students with the technical skills required to<br />
write basic Transact-SQL queries for MS SQL Server<br />
2000 and 2005. ILT OLL<br />
(2072) ADMINISTERING A MICROSOFT SQL<br />
SERVER 2000 DATABASE – 5 Days<br />
This course provides students with the knowledge<br />
and skills required to install, configure, administer, and<br />
troubleshoot the client-server database management<br />
system of MS SQL Server 2000. ILT OLL ML<br />
(2073) PROGRAMMING A MICROSOFT SQL<br />
SERVER 2000 DATABASE – 5 Days<br />
Provides students with the technical skills required to<br />
program a database solution by using MS SQL Server<br />
2000. ILT OLL ML<br />
(2074) DESIGNING AND IMPLEMENTING OLAP<br />
SOLUTIONS USING MICROSOFT SQL SERVER<br />
2000 – 5 Days<br />
This course provides students with the knowledge<br />
and skills necessary to design, implement, and deploy<br />
OLAP solutions by using Microsoft SQL Server 2000<br />
Analysis Services. ILT OLL<br />
SQL SERVER 2005 / 2000<br />
(6317) UPGRADING YOUR SQL SERVER 2000<br />
DBA SKILLS TO SQL SERVER 2008 – 5 Days<br />
This course provides students with the knowledge and<br />
skills to upgrade their SQL Server 2000 skills to SQL<br />
Server 2008. ILT OLL<br />
(50068) MICROSOFT SQL SERVER 2008 FOR<br />
ORACLE DATABASE ADMINISTRATORS –<br />
4 Days<br />
This course provides students with the knowledge<br />
and skills to capitalize on their skills and experience<br />
as an Oracle DBA to manage a Microsoft SQL Server<br />
system. This workshop provides a quick start for the<br />
Oracle DBA to map, compare and contrast the realm of<br />
Oracle database management to SQL Server database<br />
management. ILT OLL<br />
(50238) INTRODUCTION TO SQL SERVER 2008<br />
ADMINISTRATION – 5 Days<br />
This course provides students with the knowledge<br />
and skills to administer SQL Server 2008. The course<br />
focuses on junior level support tasks, including<br />
installation, upgrading, backups, restores, monitoring,<br />
indexing, and auditing. ILT OLL<br />
(50400) Designing, Optimizing, and<br />
Maintaining a Database Administrative<br />
Solution for Microsoft SQL Server 2008<br />
5 days<br />
This course provides the knowledge and skills<br />
to design, optimize, and maintain a database<br />
administrative solution for Microsoft SQL Server 2008.<br />
ILT OLL<br />
(50401) Designing and Optimizing<br />
Database Solutions with Microsoft SQL<br />
Server 2008 - 5 days<br />
This instructor-led course provides the knowledge and<br />
skills that IT Professionals need to design, optimize,<br />
and maintain SQL Server 2008 database. ILT OLL<br />
(2779) IMPLEMENTING A MICROSOFT SQL<br />
SERVER 2005 DATABASE – 5 Days<br />
This course focuses on teaching individuals how to use<br />
SQL Server 2005 product features and tools related to<br />
implementing a database. ILT OLL ML<br />
(2780) MAINTAINING A MICROSOFT SQL<br />
SERVER 2005 DATABASE – 5 Days<br />
Provides students with product knowledge and skills<br />
needed to maintain a Microsoft SQL Server 2005<br />
database. ILT OLL ML<br />
(2781) DESIGNING MICROSOFT SQL SERVER<br />
2005 SERVER‐SIDE SOLUTIONS – 3 Days<br />
This course provides students with the knowledge to<br />
design server-side solutions for MS SQL Server 2005. It<br />
focuses on teaching database developers who work in<br />
enterprise environments. ILT OLL ML<br />
(2782) DESIGNING MICROSOFT SQL SERVER<br />
2005 DATABASES – 2 Days<br />
This course provides students with the knowledge<br />
to design databases for MS SQL Server 2005 using<br />
business requirements to guide their decisions.<br />
ILT OLL ML<br />
(2783) DESIGNING THE DATA TIER FOR<br />
MICROSOFT SQL SERVER 2005 – 1 Day<br />
This course provides students with the knowledge and<br />
skills to design the data tier for MS SQL Server 2005.<br />
ILT OLL ML<br />
(2784) TUNING AND OPTIMIZING QUERIES<br />
USING MICROSOFT SQL SERVER 2005<br />
3 Days<br />
This workshop provides database developers working<br />
in enterprise environments using MS SQL Server 2005<br />
the knowledge and skills to evaluate and improve<br />
queries and query response times. ILT OLL ML<br />
(2786) DESIGNING A MICROSOFT SQL SERVER<br />
2005 INFRASTRUCTURE – 2 Days<br />
This course provides database administrators working<br />
in enterprise environments with the knowledge<br />
needed to design a MS SQL Server 2005 database<br />
infrastructure. ILT OLL ML<br />
(2787) DESIGNING SECURITY FOR MICROSOFT<br />
SQL SERVER 2005 – 2 Days<br />
This course provides database administrators working<br />
in enterprise environments the ability to design security<br />
for database systems using MS SQL Server 2005.<br />
ILT OLL ML<br />
(2788) DESIGNING HIGH AVAILABILITY<br />
DATABASE SOLUTIONS USING MICROSOFT<br />
SQL SERVER 2005 – 3 Days<br />
This course provides students with the knowledge<br />
needed to design high availability database solutions<br />
using Microsoft SQL Server 2005. ILT OLL ML<br />
(2789) ADMINISTERING AND AUTOMATING<br />
MICROSOFT SQL SERVER 2005 DATABASES<br />
AND SERVERS – 1 Day<br />
This course provides students with the knowledge and<br />
skills to administer and automate Microsoft SQL Server<br />
2005 databases and servers. ILT OLL ML<br />
(2790) TROUBLESHOOTING AND OPTIMIZING<br />
DATABASE SERVERS USING MICROSOFT SQL<br />
SERVER 2005 – 2 Days<br />
This course provides database administrators working<br />
in enterprise environments with the skills needed to<br />
determine and troubleshoot performance issues using<br />
Microsoft SQL Server 2005. ILT OLL ML<br />
(2791) IMPLEMENTING AND MAINTAINING<br />
MICROSOFT SQL SERVER 2005 ANALYSIS<br />
SERVICES – 3 Days<br />
This course teaches students how to implement<br />
an Analysis Services solution in an organization. It<br />
also discusses how to use the Analysis Services<br />
development tools to create an Analysis Service<br />
database and an OLAP cube as well as how to use the<br />
Analysis Services management and administrative tools<br />
to manage an Analysis Services solution. ILT OLL<br />
(2792) IMPLEMENTING AND MAINTAINING<br />
MICROSOFT SQL SERVER 2005 INTEGRATION<br />
SERVICES – 3 Days<br />
This course teaches IT professionals and develoopers<br />
how to implement data transfer or extract, transform,<br />
and load (ETL) solutions by using Micrsooft SQL Server<br />
2005 Integration Services. ILT OLL<br />
(2793) IMPLEMENTING AND MAINTAINING<br />
MICROSOFT SQL SERVER 2005 REPORTING<br />
SERVICES – 3 Days<br />
This course teaches IT professionals and develoopers<br />
how to implement a Reporting Services solution in an<br />
organization, including how to use the development<br />
tools to create reports, and how to use the<br />
management and administrative tools to manage a<br />
Reporting Services solution. ILT OLL ML<br />
16
Microsoft Software Assurance offers a broad range of value-added benefits in one program, combining the latest<br />
software with tools and resources to help you deploy, manage, and migrate software. Software Assurance Training<br />
Vouchers (SATVs) are just one benefit and can be redeemed at <strong>New</strong> <strong>Horizons</strong> for Microsoft Official Curriculum<br />
courses. Contact your Account Executive for more information.<br />
(2794) DESIGNING A BUSINESS INTELLIGENCE<br />
SOLUTION ARCHITECTURE FOR THE<br />
ENTERPRISE USING MICROSOFT SQL SERVER<br />
2005 – 2 Days<br />
This course is intended for experienced Business<br />
Intelligence (BI) professionals working in enterprise<br />
environments. Students will learn design principles<br />
and best practices that ensure successful planning,<br />
implementation, and deployment of a BI architecture<br />
and solution. ILT OLL<br />
(2795) DESIGNING AN ETL SOLUTION<br />
ARCHITECTURE USING MICROSOFT SQL<br />
SERVER 2005 INTEGRATION SERVICES<br />
2 Days<br />
Students will learn how to plan an extract, transform<br />
and load (ETL) solution, and specifically how to design<br />
and implement a SQL Server Integration Services<br />
(SSIS) based ETL solution. They will also learn how<br />
to monitor, optimize, and deploy an SSIS solution.<br />
ILT OLL<br />
(2796) DESIGNING AN ANALYSIS SOLUTION DEVELOPER<br />
ARCHITECTURE USING MICROSOFT SQL<br />
SERVER 2005 ANALYSIS SERVICES<br />
3 Days<br />
This course teaches business intelligence (BI)<br />
professionals working in enterprise environments how<br />
to design a multidimensional solution architecture that<br />
supports their BI solution. Students will go through the<br />
entire process-from capturing business and technical<br />
requirements, to deploying a multidimensional solution,<br />
to production. Students will also be taught to develop<br />
custom functionality and optimize a multidimensional<br />
solution. ILT OLL<br />
(2797) DESIGNING A REPORTING SOLUTION<br />
ARCHITECTURE USING MICROSOFT SQL<br />
SERVER 2005 REPORTING SERVICES<br />
2 days<br />
This course provides Business Intelligence (BI)<br />
professionals working in enterprise environments<br />
with the knowledge necessary to design a reporting<br />
solution architecture that supports their BI solution.<br />
Students will go through the entire process-from<br />
identifying report data to promoting the reporting<br />
solution to production. Students will scale a reporting<br />
solution. Students will also be taught best practices for<br />
collaborating with application developers to integrate<br />
applications and reporting services. ILT OLL<br />
VISUAL STUDIO 2010<br />
(10262) Developing Windows Applications with<br />
Microsoft Visual Studio 2010 - 5 Days<br />
In this course, experienced developers who know the<br />
basics of Windows Forms development gain more<br />
advanced Windows Client design and development skills.<br />
ILT OLL<br />
(10263) Developing Windows Communication<br />
Foundation Solutions with Microsoft<br />
Visual Studio 2010 – 3 Days<br />
This course provides participants with the knowledge and<br />
skills to develop distributed applications using WCF 4 and<br />
Microsoft Visual Studio 2010. ILT OLL ML<br />
(10264) Developing Web Applications with<br />
Microsoft Visual Studio 2010 – 5 Days<br />
In this course, students will learn to develop advanced<br />
ASP.NET MVC and Web Forms applications using .NET<br />
Framework 4 tools and technologies. ASP.NET MVC will be<br />
introduced and compared with Web Forms so that students<br />
know when each should/could be used. ILT OLL ML<br />
(10265) Developing Data Access Solutions<br />
with Microsoft Visual Studio 2010 - 5 days<br />
Experienced developers who know the basics of data<br />
access (CRUD) in Windows client and Web application<br />
environments will learn to optimize their designs and<br />
develop better performing data access code by using the<br />
ADO.NET Entity Framework, and ADO.NET. ILT OLL<br />
Stay On Top of Microsoft’s<br />
Latest Technologies<br />
(10267) Introduction to Web Development<br />
with Microsoft Visual Studio 2010 - 5 days<br />
This course provides knowledge and skills on developing<br />
Web applications by using Microsoft Visual Studio 2010.<br />
ILT OLL<br />
(10550) Programming in Visual Basic with<br />
Microsoft® Visual Studio® 2010 – 5 Days<br />
This course teaches students Visual Basic language syntax,<br />
program structure, and implementation by using Microsoft<br />
Visual Studio 2010 and the Microsoft .NET Framework 4.<br />
ILT OLL ML<br />
With the launches of Windows 7, Office 2010, SharePoint 2010, Exchange<br />
2010, and Windows Server 2008 R2, Microsoft has made substantial changes<br />
to these flagship products. <strong>New</strong> <strong>Horizons</strong> can help you keep up with these<br />
ever-changing technologies, ensuring your success in maintaining vital<br />
business processes and assets.<br />
As the world’s largest network of Microsoft Gold Certified Partners for<br />
<strong>Learning</strong> Solutions and Microsoft Certified Partners for <strong>Learning</strong> Solutions<br />
(CPLS), <strong>New</strong> <strong>Horizons</strong> conducts more Microsoft technical training and<br />
certifications than any other company.<br />
Go to www.newhorizons.com to find the latest Microsoft course and<br />
certification offerings.<br />
ILT Instructor-Led Training<br />
OLL OnLine Live - Virtual ILT<br />
ML Mentored <strong>Learning</strong><br />
www.newhorizons.com<br />
17
Microsoft Technical Training<br />
(2544) ADVANCED WEB APPLICATION<br />
VISUAL STUDIO 2008 / 2005<br />
TECHNOLOGY WITH VISUAL STUDIO 2005<br />
2 Days<br />
(2310) DEVELOPING WEB APPLICATIONS<br />
USING MICROSOFT VISUAL STUDIO 2008<br />
This course provides students with the skills to develop<br />
MS ASP.NET 2.0 Web applications using MS Visual<br />
5 days<br />
Studio 2005. ILT OLL ML<br />
This course will teach introductory-level Web<br />
developers the fundamentals of Web application<br />
development and best practices for Microsoft Web<br />
development technologies, including ASP.NET 3.5,<br />
ASP.NET AJAX Extensions, LINQ, and Silverlight. This<br />
course focuses on using the Microsoft Visual Studio<br />
2008 development environment and the Microsoft<br />
.NET Framework 3.5 to create a Web application that<br />
(2546) CORE WINDOWS FORMS<br />
TECHNOLOGIES WITH MICROSOFT VISUAL<br />
STUDIO 2005 – 3 Days<br />
Provides students with the knowledge and skills<br />
to develop Microsoft Windows Forms applications<br />
using Microsoft Visual Studio 2005. The workshop<br />
focuses on user interfaces, program structure and<br />
delivers dynamic content to a Web site. ILT OLL ML<br />
implementation details. ILT OLL ML<br />
(2541) CORE DATA ACCESS WITH MICROSOFT (2547) ADVANCED WINDOWS FORMS<br />
VISUAL STUDIO 2005 – 3 Days<br />
TECHNOLOGIES WITH MICROSOFT VISUAL<br />
Provides students with the knowledge and skills<br />
STUDIO 2005 – 2 Days<br />
to develop data-access applications by using the This workshop provides students with the knowledge<br />
Microsoft.NET Framework and Microsoft Visual Studio<br />
and skills to develop advanced MS Windows Forms<br />
2005. ILT OLL ML<br />
(2542) ADVANCED DATA ACCESS<br />
applications using Microsoft Visual Studio 2005.<br />
ILT OLL ML<br />
DEVELOPMENT WITH VISUAL STUDIO 2005<br />
(2548) CORE DISTRIBUTED APPLICATION<br />
2 Days<br />
DEVELOPMENT WITH MICROSOFT VISUAL<br />
Students will learn the skills needed to use advanced<br />
STUDIO 2005 – 3 Days<br />
data access features and techniques in the MS.NET<br />
Provides students with the knowledge and skills to<br />
Framework and MS Visual Studio 2005. ILT OLL ML<br />
develop distributed applications by using the Microsoft.<br />
NET Framework and Microsoft Visual Studio 2005.<br />
(2543) CORE WEB APPLICATION<br />
ILT OLL ML<br />
TECHNOLOGIES WITH VISUAL STUDIO 2005<br />
3 Days<br />
This course provides students with the knowledge and<br />
skills to develop MS (ASP.NET 2.0 Web applications<br />
(2549) ADVANCED CORE DISTRIBUTED<br />
APPLICATION DEVELOPMENT WITH<br />
MICROSOFT VISUAL STUDIO 2005 - 2 Days<br />
Provides students with the knowledge and skills to<br />
develop advanced distributed applications using<br />
Microsoft Visual Studio 2005. ILT OLL ML<br />
(2562) GETTING STARTED WITH MICROSOFT<br />
VISUAL STUDIO 2005 FOR MICROSOFT VISUAL<br />
BASIC 6.0 DEVELOPERS – 2 days<br />
This course shows students how to develop<br />
applications by using Microsoft Visual Studio 2005<br />
and .NET Framework version 2.0. Focuses on the<br />
comparison between performing a task in Visual Basic<br />
6.0 and Visual Basic .NET, including code samples,<br />
integrated development environment IDE issues,<br />
deployment options, and language structures.<br />
ILT OLL<br />
(2956) CORE FOUNDATIONS OF MICROSOFT<br />
.NET 2.0 DEVELOPMENT – 3 Days<br />
This course provides students with the knowledge and<br />
skills needed to create advanced .NET applications.<br />
ILT OLL<br />
(2957) ADVANCED FOUNDATIONS OF<br />
MICROSOFT .NET 2.0 DEVELOPMENT- 3 Days<br />
This course provides students with the knowledge<br />
and skills needed to create advanced Microsoft .NET<br />
applications. ILT OLL<br />
Realize Greater Career Potential<br />
Get Certified!<br />
According to a study conducted by Applied Research Consultants, 90% of Microsoft Certified<br />
Professionals (MCPs) said certification was extremely useful in their work. In another study, managers<br />
and supervisors felt that their MCPs were significantly more competent than non-certified employees.<br />
Valuable proof that certification means increased knowledge and enhanced credibility.<br />
• The value of certification to employees - When you begin training, your objective will be to<br />
gain a thorough understanding of specific skills in order to achieve Microsoft certification.<br />
Through your education and training, you will have acquired specialized skills to advance in<br />
your career.<br />
• The value of certification to employers - Microsoft certifications held by potential and current<br />
employees provide assurance that you are employing individuals who have received high-quality,<br />
consistent training and have the ability and professionalism to handle real-world responsibilities<br />
Go to www.newhorizons.com to find the latest Microsoft course and certification offerings.<br />
18
Microsoft Technical Training<br />
(4994) INTRODUCTION TO PROGRAMMING<br />
Microsoft.NET APPLICATIONS WITH<br />
MICROSOFT VISUAL STUDIO 2005 – 5 Days<br />
This course enables introductory-level developers<br />
who want to become familiar with the Microsoft<br />
.NET Framework or Visual Studio 2005 environment.<br />
ILT OLL ML<br />
(4995) PROGRAMMING WITH THE MICROSOFT<br />
.NET FRAMEWORK USING MICROSOFT VISUAL<br />
STUDIO 2005 – 5 days<br />
Enables developers who are migrating from a different<br />
development language, an earlier version of Visual<br />
Basic .NET or Visual C#, or who have completed<br />
entry-level training and experience using Microsoft<br />
Visual Studio 2005, to gain in-depth guidance on<br />
programming the Microsoft .NET Framework versions<br />
2.0 and 3.0 with Visual Studio 2005. ILT OLL ML<br />
(6214) EFFECTIVE TEAM DEVELOPMENT USING<br />
MICROSOFT VISUAL STUDIO TEAM SYSTEM<br />
3 days<br />
This course provides students with the knowledge<br />
and skills to manage source control management, a<br />
configurable build process, tools that aid in test driven<br />
development, and process workflow all integrated<br />
directly into Visual Studio 2008. ILT OLL<br />
(6215) IMPLEMENTING AND ADMINISTERING<br />
MICROSOFT VISUAL STUDIO 2008 TEAM<br />
FOUNDATION SERVER – 2 days<br />
This course provides students with the knowledge and<br />
skills to implement and administer Microsoft Visual<br />
Studio 2008 Team Foundation Server. The course<br />
focuses on installation and configuration details, team<br />
projects, work items, version control, Team Build, and<br />
reporting. ILT OLL<br />
(6459) FIRST LOOK: VISUAL STUDIO 2008<br />
1 Day<br />
This clinic introduces new development features in<br />
Visual Studio 2008 used to create and consume<br />
application services, build ASP.NET Web sites, create<br />
desktop applications, design workflows, expose<br />
services and enhance Microsoft Office applications.<br />
ILT OLL<br />
(6460) VISUAL STUDIO 2008: WINDOWS NEW<br />
PRESENTATION FOUNDATIOn – 3 Days<br />
This course provides students with the knowledge and<br />
skills to build and configure a Windows Presentation<br />
Foundation (WPF) solution. ILT OLL ML<br />
(6461) VISUAL STUDIO 2008: WINDOWS<br />
COMMUNICATION FOUNDATION – 3 Days<br />
Provides students with the knowledge and skills to build<br />
and configure a Windows Communication Foundation<br />
(WCF) solution. ILT OLL ML<br />
(6462) VISUAL STUDIO 2008: WINDOWS<br />
WORKFLOW FOUNDATION – 2 days<br />
Provides students with the knowledge and skills to build<br />
and configure a Windows Workflow Foundation (WF)<br />
solution. ILT OLL ML<br />
(6463) VISUAL STUDIO 2008: ASP.NET 3.5<br />
2 Days<br />
This course provides students with the knowledge<br />
and skills to create a fully functional Web application<br />
by using ASP.NET 3.5. This course is intended<br />
for application developers who know how to<br />
create applications in Visual Studio 2005 or 2008.<br />
ILT OLL ML<br />
(6464) VISUAL STUDIO 2008: ADO.NET 3.5 (2349) PROGRAMMING WITH THE MICROSOFT .NET<br />
who are writing solutions using Microsoft ASP. ILT OLL<br />
2 days<br />
FRAMEWORK (MICROSOFT VISUAL C# .NET)<br />
This course provides students with the knowledge and 5 Days<br />
skills to access and modify data by using ADO.NET This course helps application developers understand<br />
3.5. This course is intended for application developers the Microsoft .NET Framework. In addition to offering an<br />
who know how to create applications in Visual Studio overview of the .NET Framework and an introduction to<br />
2005 or 2008. ILT OLL ML<br />
key concepts and terminology, the course provides a series<br />
of labs, which introduce and explain .NET Framework<br />
Visual Basic .NET 2003 – 5 days<br />
features that are used to code, debug, tune, and deploy<br />
This course provides an in-depth coverage of Visual applications. ILT OLL<br />
Basic .NET features—from fundamental to advanced<br />
topics with instruction by industry experts. This course (2373) PROGRAMMING WITH MICROSOFT VISUAL<br />
will get you up to speed on all the VB .NET features BASIC .NET – 5 DayS<br />
and programming requirements. ILT OLL ML<br />
This course will provide Microsoft® Visual Basic®<br />
developers with the knowledge and skills needed to<br />
Microsoft Virtualization<br />
develop Microsoft .NET-based applications by using Visual<br />
Basic .NET version 7.0. ILT OLL ML<br />
(50217) Planning, Deploying and<br />
Managing Microsoft System Center (2389) PROGRAMMING WITH MICROSOFT ADO.<br />
Service Manager 2010 – 4 Days<br />
NET – 3 Days<br />
The course focuses on implementing, configuring and This course will teach developers to build data centric<br />
integrating Service Manager with other System Center applications and Web services with Microsoft ADO. NET,<br />
products. It also focuses on how IT processes such Microsoft SQL Server 2000, and the Microsoft .NET<br />
as the Microsoft Operations Framework (MOF) and Framework. ILT OLL ML<br />
IT Infrastructure Library (ITIL) can be implemented.<br />
ILT OLL ML<br />
(2433) MICROSOFT VISUAL BASIC SCRIPTING<br />
EDITION AND MICROSOFT WINDOWS SCRIPT HOST<br />
(50273) Planning and Designing<br />
ESSENTIALS – 3 Days<br />
Microsoft Virtualization Solutions This course provides students with the knowledge and<br />
5 Days<br />
skills to manage Windows networks by using the Windows<br />
The information included in this class will provide Script Host (WSH) and the Microsoft Visual Basic, Scripting<br />
students with a solid baseline of technology solutions, Edition (VBScript) language. During the course, students<br />
architecture considerations, and management<br />
will work on real-world scripts that they can use to manage<br />
requirements that can be integrated to build a<br />
computers running Windows Vista, Windows XP, and<br />
successful virtualization infrastructure. ILT OLL ML Windows Server 2003 operating systems. Students will also<br />
learn about Active Directory Service Interfaces (ADSI) and<br />
(10324) Implementing and Managing Windows Management Instrumentation (WMI). ILT OLL<br />
Microsoft Desktop Virtualization<br />
5 days<br />
The course explains how to configure and manage a<br />
MED-V deployment. Then, it describes the procedures<br />
for deploying an App-V solution by implementing App-V<br />
servers and clients and by sequencing applications.<br />
ILT OLL ML<br />
.NET PROGRAMMING /<br />
APPLICATION DEVELOPMENT<br />
(2124) PROGRAMMING WITH C# – 5 Days<br />
This course will provide students with the knowledge<br />
and skills they need to develop C# applications for<br />
the Microsoft .NET Platform. The course focuses<br />
ILT Instructor-Led Training<br />
on C# program structure, language syntax, and<br />
implementation details. ILT OLL<br />
OLL OnLine Live - Virtual ILT<br />
(2311) ADVANCED WEB APPLICATION<br />
DEVELOPMENT USING MICROSOFT ASP.NET<br />
ML Mentored <strong>Learning</strong><br />
5 Days<br />
This course provides students with the knowledge<br />
and skills that are needed to successfully design and<br />
implement Web applications using Microsoft ASP. NET.<br />
This course is intended for existing ASP.NET developers<br />
www.newhorizons.com<br />
19
Microsoft Technical Training<br />
(2439) SCRIPTING USING MICROSOFT<br />
WINDOWS MANAGEMENT INSTRUMENTATION<br />
2 Days<br />
This course will teach Microsoft Windows 2000<br />
operating system administrators how to develop<br />
Microsoft Visual Basic Script-based scripts that use the<br />
resources of Windows Management Instrumentation<br />
(WMI) and how to perform a number of common<br />
tasks in the Microsoft Windows operating system<br />
environment. ILT OLL<br />
(2500) INTRODUCTION TO XML AND THE<br />
MICROSOFT .NET PLATFORM – 2 Days<br />
This course provides a technological overview of<br />
the structure and programming techniques of XML.<br />
ILT OLL<br />
(2524) DEVELOPING XML WEB SERVICES<br />
USING MICROSOFT ASP.NET – 3 Days<br />
This course provides students with the knowledge<br />
and skills that are required to develop XML Web<br />
servicesbased solutions to solve common problems in<br />
the distributed application domain. ILT OLL ML<br />
(2557) BUILDING COM+ APPLICATIONS USING<br />
MICROSOFT .NET ENTERPRISE SERVICES<br />
5 days<br />
This course enables students to effectively build<br />
scalable, distributed applications that use Microsoft<br />
.NET Enterprise Services and the Microsoft .NET<br />
Framework. ILT OLL ML<br />
(2559) INTRODUCTION TO VISUAL BASIC .NET<br />
PROGRAMMING WITH MICROSOFT.NET<br />
5 days<br />
This course provides students with the knowledge<br />
and skills needed to develop applications in Microsoft<br />
Visual Basic .NET for the Microsoft .NET platform. The<br />
course focuses on user interfaces, program structure,<br />
language syntax, and implementation details. ILT OLL<br />
(2555) DEVELOPING MICROSOFT .NET<br />
APPLICATIONS FOR WINDOWS (Visual C#<br />
.NET) – 5 days<br />
Provides students with the skills required to build<br />
Microsoft Windows Forms applications by using the<br />
Microsoft .NET Framework.This course is a part of the<br />
Microsoft Visual C# .NET curriculum and is intended<br />
to provide C# programmers with the skills required to<br />
create Windows Forms applications by using the .NET<br />
Framework. The course will cover the major topics for<br />
Windows client application programming on the .NET<br />
Framework. ILT OLL ML<br />
(2609) INTRODUCTION TO C# PROGRAMMING<br />
WITH MICROSOFT .NET – 5 days<br />
This course enables developers to design and develop<br />
object-oriented applications for the Web and Microsoft<br />
Windows by using Microsoft Visual C# .NET and the<br />
Microsoft Visual Studio .NET environment. ILT OLL<br />
(2657) Programming Microsoft Access<br />
2002 (Exam N/A) – 3 Days<br />
Teaches programming concepts and how to add simple<br />
functionality to a Microsoft Access 2002 database by<br />
using Microsoft Visual Basic for Applications. ILT OLL<br />
(2663) PROGRAMMING WITH XML IN THE<br />
MICROSOFT .NET FRAMEWORK – 3 Days<br />
This course teaches developers how to program with<br />
XML in the Microsoft® .NET Framework in order to<br />
build Microsoft Windows® or Web-based integrated<br />
applications that are easier to build, scalable, and<br />
flexible. ILT OLL ML<br />
(2667) INTRO TO PROGRAMMING – 3 Days<br />
Students will learn the fundamental concepts and<br />
terminology of software application development and<br />
develop skills in designing and writing simple computer<br />
programs. The course assumes no programming<br />
background. ILT OLL ML<br />
(2710) ANALYZING REQUIREMENTS AND<br />
DEFINING MICROSOFT .NET SOLUTION<br />
ARCHITECTURES – 5 Days<br />
This course provides students with the knowledge<br />
and skills needed to design Microsoft .NET connected<br />
solutions to business problems. ILT OLL ML<br />
(10266) Programming with C# using<br />
Microsoft .NET Framework 4 – 5 days<br />
The course focuses on C# program structure,<br />
language syntax, and implementation detailswith<br />
.NET Framework 4.0. This course describes the new<br />
enhancements in the C# 4.0 language by using Visual<br />
Studio 2010. ILT OLL ML<br />
(50295) Introduction to Microsoft ASP.<br />
NET 3.5 – 3 days<br />
The course focuses on overview of .Net framework,<br />
web application basics, ASP.NET architecture, user<br />
interfaces and controls, look and feel of web pages and<br />
state management techniques. ILT OLL<br />
(2565) DEVELOPING MICROSOFT .NET<br />
APPLICATIONS FOR WINDOWS (Visual Basic<br />
.NET) – 5 days<br />
Provides students with the skills required to build<br />
Microsoft Windows Forms applications by using the<br />
Microsoft .NET Framework. Topics include Windows<br />
Forms, GDI+, simple data access, interoperating<br />
with unmanaged code, threading and asynchronous<br />
programming issues, simple remoting, Web access,<br />
XML Web services consumption, debugging, security,<br />
and deployment issues for desktop applications.<br />
ILT OLL ML<br />
20
Why <strong>New</strong> <strong>Horizons</strong><br />
Training<br />
Our Students Notice a Difference!<br />
1. Over 98% of <strong>New</strong> <strong>Horizons</strong> clients would recommend <strong>New</strong> <strong>Horizons</strong> to<br />
others.<br />
2. Over 98% of the students surveyed are very satisfied with overall<br />
instructor performance.<br />
Return on investment<br />
3. Over 70% of the new knowledge and skills learned at <strong>New</strong> <strong>Horizons</strong> is<br />
applied on the job within the first eight weeks.<br />
Visit our website at<br />
www.newhorizons.com<br />
Click on the Instant Schedule link<br />
for class dates and outlines.<br />
4. Over 70% of the students surveyed expect training to have a significant<br />
impact on the job productivity.<br />
Enhance Efficiencies<br />
5. <strong>New</strong> <strong>Horizons</strong> training yields a 4:1 benefit-to-cost ratio relative to the<br />
predicted increase in performance (tied to a standard salary classification).<br />
If you are interested in a course not listed,<br />
please contact your Account<br />
Executive.<br />
6. Over 98% of our clients utilize the knowledge and skills gained through<br />
<strong>New</strong> <strong>Horizons</strong> training in their job.<br />
Improve Productivity<br />
7. Over 59% of <strong>New</strong> <strong>Horizons</strong> students state that the training received was<br />
critical to their job performance.<br />
8. <strong>New</strong> <strong>Horizons</strong> students spend over 79% of their time on the job using their<br />
ILT<br />
new knowledge and skills gained through <strong>New</strong> <strong>Horizons</strong> training.<br />
9. Over 65% of the students surveyed say that <strong>New</strong> <strong>Horizons</strong> training had a<br />
significant impact on increasing quality.<br />
OLL<br />
Instructor-Led Training<br />
OnLine Live - Virtual ILT<br />
ML Mentored <strong>Learning</strong><br />
Return On Investment<br />
10. In a ranking of the top Microsoft Partners for <strong>Learning</strong> Solutions, 13 out<br />
of the top 20 training providers listed were <strong>New</strong> <strong>Horizons</strong> centers.<br />
*Results of a learning analytics process conducted by KnowledgeAdvisors Metrics that Matter from over 1.4 million evaluations collected.<br />
www.newhorizons.com<br />
21
Cisco CCNA Certification Training<br />
cisco ccna Certification: The Cisco® CCNA network associate certification validates the ability to install, configure, operate, and troubleshoot<br />
medium-size routed and switched networks, including implementation and verification of connections to remote sites in a WAN. This new curriculum<br />
includes basic mitigation of security threats, introduction to wireless networking concepts and terminology, and performance-based skills. This new<br />
curriculum also includes (but is not limited to) the use of these protocols: IP, Enhanced Interior Gateway Routing Protocol (EIGRP), Serial Line Interface<br />
Protocol Frame Relay, Routing Information Protocol Version 2 (RIPv2),VLANs, Ethernet, access control lists (ACLs).<br />
The four CCNA certification paths are:<br />
• CCNA Network Associate Certification<br />
• CCNA - Voice Certification<br />
• CCNA - Security Certification<br />
• CCNA - Wireless Certification<br />
cisco ccna CERTIFICATION AND SpECIALIZATIONS:<br />
icnd1 - interconnecting cisco networking devices part 1<br />
Course Summary:<br />
This course focuses on providing the skills and knowledge necessary to install, operate, and troubleshoot a small branch office Enterprise network,<br />
including configuring a switch, a router, and connecting to a WAN and implementing network security.<br />
Certification:<br />
CCENT upon completion of exam 640-822 ICND1<br />
Pre-requisites:<br />
None<br />
icnd2 - interconnecting cisco networking devices part 2<br />
Course Summary:<br />
This course focuses on skills and knowledge necessary to install, operate, and troubleshoot a small to medium-size branch office Enterprise network,<br />
including configuring several switches and routers, connecting to a WAN and implementing network security.<br />
Certification:<br />
CCNA upon completion of exam 640-816 ICND2. Students can also achieve their CCNA certification through successful completion of single exam.<br />
Pre-requisites:<br />
ICND1<br />
CCNAX - Cisco® Interconnecting Cisco Networking Devices: Accelerated<br />
Course Summary<br />
This course is an accelerated time format alternative to completion of ICND1 and ICND2 , focusing on skills and knowledge necessary to install,<br />
operate, and troubleshoot a small to medium-size branch office Enterprise network, including configuring several switches and routers, connecting<br />
to a WAN and implementing network security.<br />
Certification<br />
CCNA upon successful completion of single exam 640-802 CCNA<br />
Pre-requisites<br />
None<br />
22
Cisco CCNA Certification Training<br />
Cisco CCNA Security<br />
iins - implmementing cisco ios network security<br />
Course Summary<br />
Students will focus on comprehensive security policies and how they affect networks, and perform tasks to secure the office network using Cisco IOS<br />
security features through web-based GUIs and the command-line interface on the Cisco routers and switches. Current holders of the CCNA certification<br />
will also be able to earn their CCNA Security certification through attending this course and successful completion of exam 640-553 IINS.<br />
Certification<br />
CCNA Security upon completion of exam 640-553 IINS<br />
Pre-requisites<br />
This course is designed for students that have knowledge and skills equivalent to those learned in Interconnecting Cisco Networking Devices Part 1<br />
(ICND1), Interconnecting Cisco Networking Devices Part 2 (ICND2), working knowledge of the Windows Operating System, and knowledge of Cisco<br />
IOS networking and concepts.<br />
Cisco CCNA Voice<br />
cvoice - cisco voice over ip v6.0<br />
Course Summary:<br />
Cisco Voice over IP (CVOICE) v6.0 provides an understanding of converged voice and data networks and also the challenges faced by the various network<br />
technologies. The course also provides network administrators and network engineers with the knowledge and skills required to integrate gateways<br />
and gatekeepers into an enterprise VoIP network. This course lays the foundation for gaining skills and significant understanding of packet telephony by<br />
presenting the technologies that are common for both Enterprise and Service Provider students.<br />
Certification:<br />
CCNA Voice upon completion of exam 640-436 CVOICE 6.0<br />
Pre-requisites:<br />
• Working knowledge of fundamental terms and concepts of computer networking to include LANs, WANs, and IP switching and routing.<br />
• Basic internetworking skills taught in Interconnecting Cisco Network Devices (ICND), or equivalent knowledge.<br />
• Ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP.<br />
• Knowledge of traditional public switched telephone network (PSTN) operations and technologies.<br />
iiuc - implementing cisco ios unified communications<br />
Course Summary:<br />
This 5-day course provides the student with Unified Communications concepts, component definition and high level designs. This is also the core<br />
technology course in the certification path to achieve the CCNA Voice designation. Students will be able implement and configure small to medium sized<br />
IP Telephony solutions. UC products covered during labs include the Cisco Unified Communications Manager Express / Cisco Unity Express and the<br />
UC500 Smart Business Communications System.<br />
Certification:<br />
CCNA Voice upon completion of exam 640-436 CVOICE 6.0<br />
Pre-requisites:<br />
• Working knowledge of fundamental terms and concepts of computer networking to include LANs, WANs, and IP switching and routing.<br />
• Basic internetworking skills taught in Interconnecting Cisco Network Devices (ICND), or equivalent knowledge.<br />
• Ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP.<br />
• Knowledge of traditional public switched telephone network (PSTN) operations and technologies.<br />
Cisco CCNA Wireless<br />
iuwne - implementing cisco unified wireless networking essentials<br />
Course Summary:<br />
Students will receive information and practice activities to prepare them to help design, install, configure, monitor, and conduct basic troubleshooting<br />
tasks for a Cisco wireless LAN (WLAN) in small and medium size business (SMB) and enterprise installation. The goal of the IUWNE v1.0 is to provide<br />
students with information and practice activities to prepare them to help design, install, configure, monitor and conduct basic troubleshooting tasks of a<br />
Cisco WLAN in SMB and Enterprise installations.<br />
Certification:<br />
CCNA Wireless upon completion of exam 640-721 IUWNE<br />
Pre-requisites:<br />
This course is designed for students that have knowledge and skills equivalent to those learned in Interconnecting Cisco Networking Devices (ICND)<br />
Part 1 and Part 2. It is also recommended that students have a basic knowledge of Cisco Lifecycle Services, SONA, Wireless standards (EEE), Wireless<br />
regulator environment (FCC, ETSI, and so on) and Wireless certification organization (Wi-Fi Alliance).<br />
23
Cisco Certification Training Paths<br />
Set a Path to Success in IT Networking<br />
Cisco Certifications help you launch and advance your IT Networking career. Choose a career path that meets your goals for<br />
professional and financial rewards.<br />
24
Cisco Certification Training Paths<br />
25
Cisco Technical Training<br />
26<br />
cisco Training<br />
Cisco ® Implementing Cisco ® IOS Network<br />
Security (IINS) – 5 days<br />
Individuals who get formal training on Cisco<br />
Students will focus on comprehensive security policies<br />
technologies demonstrate higher productivity, make<br />
and how they affect networks, and perform tasks to<br />
fewer errors and possess more of the skills valued by<br />
secure the office network using Cisco IOS security<br />
employers and customers than those who simply go<br />
features through web-based GUIs and the commandline<br />
interface on the Cisco routers and switches.<br />
through on-the-job training. Whether you are an<br />
experienced network professional or just starting a<br />
ILT OLL<br />
career in technology, Cisco training and certifications<br />
open up new IT networking career opportunities.<br />
Cisco ® Voice over IP (CVOICE) – 5 days<br />
This course provides an understanding of converged<br />
Cisco ® Interconnecting Cisco ®<br />
voice and data networks and the challenges faced by<br />
Networking Devices Part 1 (ICND1)<br />
the various network technologies. Students receive<br />
5 Days<br />
knowledge and skills required to integrate gateways<br />
This course focuses on providing the skills and<br />
and gatekeepers into an enterprise VoIP network.<br />
knowledge necessary to install, operate, and<br />
ILT OLL<br />
troubleshoot a small branch office Enterprise network,<br />
including configuring a switch, a router, and connecting Cisco ® Implementing Cisco ® IOS Unified<br />
to a WAN and implementing network security. ILT ML Communications (IIUC) – 5 Days<br />
Students will be able implement and configure<br />
Cisco ® Interconnecting Cisco ®<br />
small to medium sized IP Telephony solutions. UC<br />
products covered during labs include the Cisco<br />
Networking Devices Part 2 (ICND2)<br />
Unified Communications Manager Express / Cisco<br />
5 Days<br />
Unity Express and the UC500 Smart Business<br />
This course focuses on skills and knowledge necessary Communications System. ILT OLL<br />
to install, operate, and troubleshoot a small to mediumsize<br />
branch office Enterprise network, including<br />
configuring several switches and routers, connecting to<br />
Cisco® Implementing Cisco® Data<br />
Center Unified Fabric v4.0 (DCUFI)<br />
a WAN and implementing network security. ILT OLL ML<br />
5 Days<br />
Cisco ® Interconnecting Cisco ®<br />
This program is designed for systems, field and<br />
consulting systems engineers, technical solutions<br />
Networking Devices Accelerated (CCNAX) architects, and Cisco integrators and partners who<br />
5 Days<br />
install and implement the Cisco Nexus 7000 and 5000<br />
Switch, and the Cisco Nexus 2000 Fabric Extender.<br />
This course focuses on skills and knowledge necessary ILT OLL<br />
to install, operate, and troubleshoot a small to mediumsize<br />
branch office Enterprise network. This course is an<br />
accelerated time format alternative to completion of<br />
Cisco® Implementing Cisco® Unified<br />
Wireless Mobility Services (IUWMS)<br />
5 Days<br />
This course is designed to help learners prepare for<br />
the CCNP-Wireless certification, a professional-level<br />
certification specializing in the wireless field. The<br />
IUWMS course is a component of the CCNP-Wireless<br />
curriculum. ILT OLL<br />
Cisco® Implementing Cisco® Unified<br />
Wireless Voice Networks (IUWVN)<br />
5 Days<br />
This course is designed to help students prepare for<br />
the CCNP-Wireless certification, a professional-level<br />
certification specializing in the wireless field. The<br />
IUWVN course is a component of the CCNP-Wireless<br />
curriculum. ILT OLL<br />
Cisco ® Implementing Cisco ® Unified<br />
Wireless Networking Essentials (IUWNE)<br />
5 Days<br />
This course provides students with information<br />
and practice activities to prepare them to help<br />
design, install, configure, monitor and conduct basic<br />
troubleshooting tasks of a Cisco WLAN in SMB and<br />
Enterprise installations. ILT OLL<br />
Cisco ® Designing for Cisco ®<br />
Internetwork Solutions (DESIGN)<br />
5 Days<br />
This course will enable students to gather<br />
internetworking requirements, identify solutions, and<br />
design the network infrastructure and elements to<br />
ensure the basic functionality of the proposed solutions.<br />
ILT OLL<br />
Cisco ® Implementing Cisco ® IP Routing<br />
(ROUTE) – 5 Days<br />
This course is designed to provide professionals of<br />
medium to large network sites with information on the<br />
use of advanced routing in implementing scalability for<br />
Cisco routers that are connected to LANs and WANs.<br />
ILT OLL<br />
Cisco ® Implementing Cisco ® Switched<br />
Networks (SWITCH) – 5 Days<br />
This course is designed to help students prepare<br />
to plan, configure, and verify the implementation of<br />
complex enterprise switching solutions for campus<br />
environments using the Cisco Enterprise Campus<br />
Architecture. ILT OLL
<strong>New</strong> <strong>Horizons</strong> has been recognized as the Cisco <strong>Learning</strong> Partner of the Year (U.S. and Canada) for our<br />
performance and accomplishments as a Cisco channel partner. As a Cisco <strong>Learning</strong> Partner Associate,<br />
<strong>New</strong> <strong>Horizons</strong> employs Certified Cisco Systems Instructors and delivers Cisco authorized and approved content,<br />
including product-specific training, technology training and Cisco certification-preparation courses.<br />
CLCs = Cisco <strong>Learning</strong> Credits are each worth $100 of Cisco Authorized Training. To redeem Cisco <strong>Learning</strong> Credits<br />
at <strong>New</strong> <strong>Horizons</strong>, please contact your Account Executive.<br />
Cisco ® Troubleshooting and<br />
Cisco ® Implementing Cisco ® Intrusion<br />
Monitoring, Analysis and Response<br />
Cisco ® Securing Networks with ASA<br />
System (MARS) – 4 days<br />
Fundamentals (SNAF) – 5 Days<br />
The Cisco Security Monitoring Analysis and Response<br />
This task-oriented course teaches students the<br />
System (CS-MARS) is part of the Cisco Security<br />
knowledge and skills needed to configure, maintain,<br />
Management Suite which provides security monitoring<br />
and operate Cisco ASA 5500 Series Adaptive Security<br />
for network security devices and host application made<br />
Appliances. ILT OLL ML by Cisco or non-Cisco providers. ILT OLL<br />
Maintaining Cisco ® IP Networks (TSHOOT)<br />
– 5 days<br />
The course will provide information about<br />
troubleshooting and maintaining particular technologies,<br />
Prevention System (IPS) – 4 Days<br />
The course covers important new IPS 6.0 features.<br />
The IPS 6.0 course takes a taskoriented approach to<br />
teaching the skills to deploy, configure, and administer<br />
as well as procedural and organizational aspects of the<br />
troubleshooting and maintenance process.<br />
Cisco IPS sensors. ILT OLL ML<br />
ILT OLL ML<br />
Cisco ® Securing Networks with ASA<br />
Advanced (SNAA) – 5 Days<br />
Cisco ® Designing Cisco ® Network<br />
Service Architecture (ARCH) – 5 days<br />
Students will learn how to perform the conceptual,<br />
This course takes a task-oriented approach to teaching<br />
the skills to deploy, configure, and administer the Cisco<br />
ASA using a fictional company’s deployment of an ASA<br />
intermediate, and detailed design of a network<br />
which is based on real world scenarios. ILT OLL ML<br />
infrastructure that supports desired network solutions<br />
Cisco<br />
over intelligent network services to achieve effective<br />
Implementing Cisco ® NAC<br />
performance, scalability, and availability. ILT OLL ML Appliance (CANAC) – 3 days<br />
The NAC Appliance (Cisco Clean Access) solution<br />
Cisco ® Securing Networks with Cisco ® allows administrators to authenticate, authorize,<br />
interrogate and remediate users and their machines<br />
Routers and Switches (SNRS) – 5 Days<br />
enforcing policy based access control on the network.<br />
This course is aimed at providing network specialists ILT OLL<br />
with the knowledge and skills needed to secure Cisco<br />
IOS router and switch-based networks. ILT OLL<br />
Cisco ® Implementing Cisco ® Security<br />
Cisco ® Implementing Cisco ® Unified<br />
Communications IP Telephony Part 1 v8.0<br />
Upgrade Your Career<br />
With Cisco Training<br />
(CIPT1) – 5 Days<br />
Students will perform post-installation tasks, configure<br />
Cisco Unified Communications Manager, implement Media<br />
Gateway Control Protocol (MGCP) and H.323 gateways,<br />
and build dial plans to place on-net and<br />
off-net phone calls. ILT OLL<br />
Cisco ® Implementing Cisco ® Unified<br />
Communications IP Telephony Part 2 v8.0<br />
(CIPT2) – 5 Days<br />
Students will apply a dial plan for a multisite environment<br />
including TEHO, configure survivability for remote sites<br />
during WAN failure and implement solutions to reduce<br />
bandwidth requirements in the IP WAN. ILT OLL<br />
Cisco ® Implementing Cisco ® Quality of<br />
Service (QoS) – 5 Days<br />
This course provides students with knowledge of IP QoS<br />
requirements, conceptual models using Differentiated<br />
Services (DiffServ), Integrated Services (IntServ) and Best<br />
Effort (over provisioning), and the implementation of IP QoS<br />
on Cisco IOS switches. ILT OLL<br />
Cisco ® Troubleshooting Cisco ® Unified<br />
Communications Systems (TUC)<br />
5 Days<br />
This course equips network professionals with the<br />
knowledge and skills required to troubleshoot Unified<br />
Communications Systems / solutions in Enterprise, Mid-<br />
Market, and Commercial deployments. ILT OLL<br />
Cisco® Optimized Converged Cisco®<br />
Networks (ONT) 5 Days<br />
In this course, students will learn about the new Cisco<br />
Intelligent Information Network (IIN) model and the<br />
Cisco Service-Oriented Network Architecture (SONA) as<br />
architectural frameworks for converged networks. ILT OLL<br />
ILT<br />
Instructor-Led Training<br />
The Cisco Certified Network Associate (CCNA) certification is the first-level<br />
certification offered by Cisco that validates the foundational network knowledge<br />
needed to install, operate, and secure mid-sized routed and switched networks.<br />
The CCNA certification path is an excellent start for those who are pursuing a career<br />
managing and implementing larger, multilayer switched networks. Whether you are<br />
an experienced network professional or considering a career in technology, Cisco<br />
Career Certifications open up new IT networking career opportunities in exciting<br />
industries, from fashion to film production, law, healthcare, and more!<br />
OLL<br />
ML<br />
OnLine Live<br />
Mentored <strong>Learning</strong><br />
Visit www.newhorizons.com today for more information!<br />
www.newhorizons.com<br />
27
Technical Training<br />
CompTIA<br />
A+ Certification (2009 Objectives)<br />
5 days<br />
In this course, students will install, upgrade, repair,<br />
configure, optimize, troubleshoot, and perform<br />
preventative maintenance on basic personal computer<br />
hardware and operating systems. ILT OLL ML<br />
Network+ Certification (Fourth Edition)<br />
2009 Objectives – 5 days<br />
In this course students will identify and describe all<br />
the major networking technologies, systems, and skill<br />
in use in modern PC-based computer networks, and<br />
learn information to prepare for the CompTIA Network+<br />
(2009 Objectives) cert exam (N10-004). ILT OLL ML<br />
CIW Foundations<br />
Internet Business Foundations<br />
2 Days<br />
Students will be introduced to the fundamentals of the<br />
Internet and its related technologies in the business<br />
environment. ILT OLL<br />
Network Technology Foundations<br />
1 Day<br />
In this course, students will examine the fundamentals<br />
of networking technologies, including TCP/IP, wireless<br />
networking technologies, and troubleshooting<br />
techniques. Students will also explore different network<br />
components and protocols that enable users to share<br />
information quickly and easily and will learn about<br />
different models in the network architecture and the<br />
ways to protect your data using network security.<br />
ILT OLL<br />
Site Development Foundations<br />
2 Days<br />
Students will examine the fundamentals of website<br />
development and create their own functional web<br />
pages using markup languages such as HyperText<br />
Markup Language (HTML), Extensible HyperText<br />
Markup Language (XHTML), and Cascading<br />
Style Sheets (CSS). Students will also examine<br />
various e-commerce practices and advanced web<br />
technologies. ILT OLL<br />
Citrix<br />
(CNS-300-1I) Advanced Administration for<br />
Citrix NetScaler 9.0 – 5 Days<br />
This course provides NetScaler administrators with<br />
the knowledge required to manage and configure<br />
advanced features and components of NetScaler 9.0<br />
Platinum Edition. ILT OLL ML<br />
(CNS-200-1I) Basic Administration for<br />
Citrix NetScaler 9.0 – 5 Days<br />
In this couse, students will gain an understanding of<br />
NetScaler features such as load balancing, SSL offload,<br />
classic and advanced expressions, rate limiting and<br />
AppExpert templates. ILT OLL ML<br />
(CMB-200-1I) Implementing the Citrix<br />
Desktop Delivery Infrastructure<br />
5 Days<br />
This course is designed to help experienced IT<br />
professionals update their Citrix skills,this program<br />
offers the valuable training needed to properly design,<br />
implement, and support multiple Citrix products.<br />
ILT OLL ML<br />
(CMB-200-2I) Implementing the Citrix<br />
Desktop Delivery Infrastructure<br />
5 Days<br />
This training course provides learners with the skills<br />
necessary to install, configure, and manage Citrix<br />
XenServer 5.0, Citrix Provisioning Server 5.0 and Citrix<br />
XenDesktop 3. ILT OLL ML<br />
(CMB-201-1I) Implementing Citrix XenApp<br />
Platinum Edition Components – 5 Days<br />
This course covers technologies that support the<br />
XenApp Platinum offering, including EdgeSight 5.0,<br />
Access Gateway 9.0 Enterprise Edition, Password<br />
Manager 4.5 and Provisioning Server 5.0. ILT OLL ML<br />
(CMB204-1I) Implementing Citrix XenApp 5.0<br />
for Windows Server 2008 with Access<br />
Gateway Enterprise Edition – 4 Days<br />
This course prepares learners to deploy and manage<br />
XenServer Enterprise Edition 5.0 and XenCenter.<br />
Through hands-on labs, learners will gain experience<br />
in installing and configuring a virtualization server and<br />
connecting to the server with XenCenter. ILT OLL ML<br />
(CTX-1701AI) Citrix Application Firewall<br />
8.1: Administration – 4 Days<br />
This course provides learners with the skills necessary<br />
to monitor, maintain and troubleshoot network<br />
environments running Citrix® Presentation Server 4.5<br />
software. Learners are introduced to the tools used to<br />
monitor the Presentation Server farm. ILT OLL ML<br />
(CTX-1264) BI Citrix Presentation Server<br />
4.5 and XenApp 5.0 for Windows Server<br />
2003: Support – 3 Days<br />
This course provides learners with the skills necessary<br />
to monitor, maintain and troubleshoot network<br />
environments running Citrix Presentation Server 4.5 and<br />
Citrix XenApp 5.0 for Windows Server 2003 software.<br />
ILT OLL ML<br />
28
<strong>New</strong> <strong>Horizons</strong> is proud to offer IT professionals the most comprehensive learning experience. Through our<br />
partnerships with industry leaders such as CompTIA, Novell, Citrix, EC-Council, Business Objects and EXIN, we<br />
deliver training on the IT products and practices that drive business success.<br />
(CTX-1259CI) Citrix XenApp 5 for Windows<br />
Server 2003: Administration – 5 Days<br />
Students will install and use the various administrative<br />
consoles to configure published resources, policies,<br />
individual server and server farm settings, load<br />
evaluators, isolation environments, printers, streaming<br />
applications and more. ILT OLL ML<br />
(CXA-300-1I) Advanced Administration<br />
for Citrix XenApp 5.0 for Windows<br />
Server 2008 – 5 Days<br />
Students are introduced to the tools used to<br />
monitor the XenApp farm, record farm activity and<br />
generate reports. In addition, students take the skills<br />
needed to maintain data and server integrity and to<br />
scale, optimize and troubleshoot the XenApp farm.<br />
ILT OLL ML<br />
(CXA-201-1l) Implementing Citrix XenApp<br />
5.0 for Windows Server 2008 – 5 Days<br />
This course provides the foundation necessary to<br />
effectively deploy and administer Citrix XenApp and<br />
its components, including Web Interface, Application<br />
Streaming, Load Manager, Installation Manager, and<br />
Secure Gateway. ILT OLL ML<br />
(CXA-202-1I) Implementing Citrix XenApp<br />
5.0 for Windows Server 2008 Skills<br />
Update – 3 Days<br />
This course provides the foundation necessary to<br />
effectively implement, deploy and administer Citrix<br />
XenApp 5.0 and its components, including Web<br />
Interface, application streaming and Secure Gateway.<br />
ILT OLL ML<br />
(CXD-200-1I) Implementing Citrix<br />
XenDesktop 3 – 2 Days<br />
In this Citrix XenDesktop 3 training course, students<br />
will learn to install, configure and manage Citrix<br />
XenDesktop 3. ILT OLL ML<br />
(CXS-200-1I) Implementing Citrix<br />
XenServer Enterprise Edition 5.0<br />
2 Days<br />
This course prepares learners to deploy and manage<br />
XenServer Enterprise Edition 5.0 and XenCenter.<br />
Through hands-on labs, learners will gain experience<br />
in installing and configuring a virtualization server and<br />
connecting to the server with XenCenter. ILT OLL ML<br />
(CXA-100-1I) Providing Help Desk Support<br />
for Citrix XenApp – 2 Days<br />
Students will learn to identify whether more complex<br />
issues are related to the XenApp product, the network<br />
or directory services. Help desk professionals can<br />
transfer cases to the appropriate person. ILT OLL ML<br />
Information Security<br />
Certified Ethical Hacker (CEH) – 5 Days<br />
This class will immerse the student into an interactive<br />
environment where they will be shown how to scan,<br />
test, hack and secure their own systems. Students<br />
then learn how intruders escalate privileges and what<br />
steps can be taken to secure a system. ILT OLL ML<br />
<strong>Computer</strong> Hacking Forensics<br />
Investigator (CHFI) – 5 Days<br />
This course will provide participants the necessary<br />
skills to identify an intruder’s footprints and to properly<br />
gather the necessary evidence to prosecute in the<br />
court of law. ILT OLL ML<br />
Security+ Certification (2008 Objectives)<br />
5 Days<br />
In this course, students will build on knowledge and<br />
professional experience with computer hardware,<br />
operating systems, and networks as they acquire<br />
the specific skills required to implement basic<br />
security services on any type of computer network<br />
ILT OLL ML<br />
The Official (ISC)2® CISSP® CBK® Review<br />
Seminar – 5 Days<br />
This course provides a comprehensive discussion<br />
of the ten core subject areas fundamental to the<br />
understanding of security for CIOs, managers, and<br />
engineers. This course covers the ten domains that are<br />
required knowledge for the CISSP® certification exam.<br />
ILT OLL ML<br />
Certified Information Systems Auditor<br />
(CISA) – 5 Days<br />
In this course students will perform evaluations of<br />
organizational policies, procedures, and processes to<br />
ensure that an organization’s information systems align<br />
with overall business goals and objectives. ILT OLL<br />
Certified Software Quality Engineer<br />
(CSQE) – 5 Days<br />
This course teaches to ASQ’s objectives to certify<br />
understanding of software quality development<br />
and implementation, software inspection, testing,<br />
verification and validation. ILT OLL<br />
Certified Software Tester (CSTE) – 5 Days<br />
In this course, students will describe the various<br />
testing principles and concepts with a special focus<br />
on the Certified Software Tester (CSTE) examination<br />
objectives. ILT OLL<br />
ITIL<br />
ITIL v3 Foundations – 3 Days<br />
This course, based on the ITIL best practice service<br />
lifecycle approach, provides a practical understanding<br />
of the key concepts, principles, processes and<br />
functions that enable successful IT Service<br />
Management (ITSM) provision. ILT OLL ML<br />
ITIL v3 Intermediate - Continual Service<br />
Improvement (CSI)– 3 Days<br />
In this course students will test, and validate<br />
knowledge on industry practices in service<br />
management and strategy as documented in the<br />
ITIL Continual Service Improvement publication.<br />
ILT OLL ML<br />
ITIL v3 Intermediate - Planning,<br />
Protection and Optimization (PPO)<br />
5 Days<br />
In this course students will test, and validate<br />
knowledge on industry practices in service<br />
management and strategy as documented in the ITIL<br />
Service Lifecycle core publications. ILT OLL ML<br />
ITIL v3 Intermediate - Service Design<br />
3 Days<br />
In this course students will test, and validate<br />
knowledge on industry practices in service<br />
management and strategy as documented in the ITIL<br />
Service Design publication. ILT OLL ML<br />
ITIL v3 Intermediate - Service Operation<br />
3 Days<br />
In this course students will test, and validate<br />
knowledge on industry practices in service<br />
management and strategy as documented in the ITIL<br />
Service Operation publication. ILT OLL ML<br />
ITIL v3 Intermediate - Service Strategy<br />
3 Days<br />
In this course students will test, and validate<br />
knowledge on industry practices in service<br />
management and strategy as documented in the ITIL<br />
Service Strategy publication. ILT OLL ML<br />
ITIL v3 Intermediate - Service Transition<br />
3 Days<br />
In this course students will test, and validate<br />
knowledge on industry practices in service<br />
management and strategy as documented in the ITIL<br />
Service Transition publication. ILT OLL ML<br />
Linux<br />
Linux Advanced System and Network<br />
Administration - LPI Certification<br />
5 Days<br />
In this course, students implement and manage web,<br />
file, and security features, troubleshoot system and<br />
network problems. The course includes skills needed<br />
to provide advanced features and services to users of<br />
the Linux network. ILT<br />
ILT<br />
OLL<br />
ML<br />
Instructor-Led Training<br />
OnLine Live - Virtual ILT<br />
Mentored <strong>Learning</strong><br />
www.newhorizons.com<br />
29
Technical Training<br />
Linux System Administration - LPI<br />
Certification – 5 Days<br />
In this course, students with basic knowledge of<br />
computer hardware and system administration will<br />
focus on Linux system administration and prepare to<br />
take the LPI 101 and 102 exams. Students will install,<br />
configure, and manage Linux systems. ILT<br />
JAVA<br />
Java 5 Advanced Programming<br />
2 Days<br />
In this course, students will examine and work with the<br />
advanced and the additional features of Java. ILT<br />
Java 5 Enterprise Connectivity<br />
2 Days<br />
In this course, students will establish connectivity<br />
among the various units of an enterprise using the Java<br />
Enterprise Edition 5.0 technology. ILT<br />
Java 5 Enterprise JavaBeans<br />
3 Days<br />
In this course, students develop distributed enterprise<br />
applications using Enterprise JavaBeans 3.0 and<br />
deploy them on a JBoss server. ILT<br />
Java 5 Security Fundamentals<br />
2 Days<br />
In this course, students will add security features to<br />
applets and applications. ILT<br />
Java EE 5 Object Oriented Analysis and<br />
Design Using UML – 1 Day<br />
In this course, students will explore the elements of<br />
the Unified Modeling Language (UML) and draw the 13<br />
diagrams of the UML. ILT<br />
Java Programming – 5 Days<br />
This course is intended to help prepare students for<br />
the CIW-recognized Sun Certified Programmer for<br />
Java certification. This course provides you with<br />
the foundations of Java 2 Standard Edition (J2SE)<br />
technology. ILT<br />
Java Programming Fundamentals<br />
5 Days<br />
Java Programming Fundamentals is a 30-hour<br />
course designed to teach students how to write Java<br />
applications and applets in Java 2. ILT<br />
JavaScript Advanced Programming<br />
1 Day<br />
This course is for students who want to learn how<br />
to use advanced JavaScript programming features<br />
and techniques to enhance their use of JavaScript in<br />
developing Web pages. ILT<br />
JavaScript Advanced Programming and<br />
AJAX – 2 DayS<br />
In this course, students will use the advanced<br />
techniques in JavaScript programming and Ajax to<br />
make your web pages highly functional. ILT<br />
JavaScript Fundamentals – 2 Days<br />
JavaScript Fundamentals is a 12-hour course that<br />
teaches developers how to use the features of the<br />
JavaScript language and design client-side, platformindependent<br />
solutions. ILT<br />
JavaScript Programming – 3 Days<br />
Students will create and execute advanced scripts<br />
using JavaScript. ILT<br />
Java EE 5 Web Component Development<br />
5 Days<br />
This course will help students build upon their<br />
knowledge in Java and gain essential skills needed to<br />
develop web components in an enterprise environment.<br />
Additionally, the course offers a job-related approach to<br />
the web application development process. ILT<br />
Get Certified<br />
Today!<br />
Certification makes you more attractive to employers<br />
In today’s competitive job market, you need every<br />
advantage you can get. You need technical skills,<br />
and you need proof of those skills. That’s why more<br />
people like yourself are getting certified as a way to<br />
start a career in fast-growing fields like IT.<br />
30
Private Group Classes<br />
<strong>New</strong> <strong>Horizons</strong> offers private group classes that provide flexible, customizable training solutions to fit your<br />
organization’s unique needs. Private training allows organizations to train an entire team or department with<br />
one unified learning experience, ensuring that everyone obtains the same knowledge and skills. Courses can<br />
be delivered “off the shelf”, slightly modified or completely customized to meet your organizations learning<br />
initiatives. Private training can be delivered in any of our 300 training centers worldwide, on-site at your offices,<br />
or at a location of your choice.<br />
<strong>New</strong> <strong>Horizons</strong> private group classes provide:<br />
• Customized solutions to fit your training objectives<br />
• Flexible scheduling to minimize downtime and maintain productivity<br />
• Unified learning experience for all employees<br />
• Real-world, objective-specific skills to ensure your project's success<br />
• Reduced training costs<br />
ILT<br />
OLL<br />
ML<br />
Instructor-Led Training<br />
OnLine Live - Virtual ILT<br />
Mentored <strong>Learning</strong><br />
Contact your Account Executive to learn more about our private group class options.<br />
www.newhorizons.com<br />
31
WMWARE Training<br />
VMware Fast Track – Advanced — 5 Days<br />
This course provides the knowledge and skills<br />
necessary to make fundamental design decisions that<br />
enhance performance and meet performance goals in a<br />
deployed VMware vSphere installation. OLL<br />
VMware vCloud: Architecting the<br />
VMware Cloud v1 — 3 Days<br />
Students will learn to appreciate the effects of design<br />
choices in VMware vSphere, VMware vCloud<br />
Director, VMware vCenter Chargeback, and the<br />
VMware® vShield Edge capability that is included with<br />
vCloud Director. OLL<br />
VMware vSphere 5: Install, Configure,<br />
Manage — 5 Days<br />
This course explores installation, configuration, and<br />
management of VMware vSphere®, which consists of<br />
VMware ESXi and VMware vCenter Server. The<br />
course is based on ESXi 5.0 and vCenter Server 5.0. OLL<br />
VMware vSphere 5: What’s <strong>New</strong><br />
2 Days<br />
This course explores features in VMware vCenter Server<br />
5.0 & VMware ESXi 5.0. Topics include VMware vSphere<br />
5 installation and how to upgrade from vSphere 4.x to<br />
vSphere 5.0. vSphere 5.0 is the first version of vSphere<br />
to include only the ESXi hypervisor. OLL<br />
VMware vSphere: Automation Fast<br />
Track v4.1 — 5 Days<br />
This course explores installation, configuration, and<br />
management of VMware vSphere using the VMware<br />
vSphere Client and VMware vSphere PowerCLI. vSphere<br />
PowerCLI automation can reduce your IT costs while<br />
improving efficiency, availability and flexibilty. OLL<br />
VMware – Nexus 1000V — 1 Days<br />
VMware vSphere 4.1 Troubleshooting —<br />
The vSphere suite of products consisting of: ESX 3 Days<br />
Server 4.0, vCenter 4.0 and VMware Consolidated This course explores a design methodology, criteria, and<br />
Backup, is both exceptionally powerful and<br />
approach for designing a VMware vSphere 4 virtual<br />
comprehensive. OLL<br />
datacenter architecture consisting of VMware® ESX/<br />
ESXi 4 and VMware vCenter Server 4. OLL<br />
VMware – Site Recovery Manager (SRM)<br />
2 Days<br />
VMware vSphere Fast Track — 4 Days<br />
The vSphere suite of products consisting of: ESX A complete course for all beginning and intermediate<br />
Server 4.0, vCenter 4.0 and VMware Consolidated VMware users with over 70% of all materials devoted to<br />
Backup, is both exceptionally powerful and<br />
“Live Labs.” Students will complete the course with a<br />
comprehensive. OLL<br />
comprehensive knowledge of ESX Server, and VCenter<br />
and Virtual Machine Architecture. OLL<br />
VMware ThinApp — 2 Days<br />
This course has students install, capture, build, take VMware vSphere Manage and Design for<br />
snapshots, understand the ThinApp file system, work Security v4.1 — 3 Days<br />
with scripts, and troubleshoot ThinApp, as well as more This course shows you how to follow best practices<br />
advanced features. OLL<br />
for secure design, deployment, and operation of a<br />
VMware vSphere environment. Students will gain the<br />
VMware View Install, Configure,<br />
knowledge and skills necessary to meet the security<br />
Manage 4.5 — 4 Days<br />
and compliance goals of your organization. OLL<br />
This course builds your skills in the VMware View<br />
suite of products: VMware View Manager, VMware View VMware vSphere Manage for<br />
Composer, and VMware® ThinApp. This course is Performance v4 — 3 Days<br />
based on the View 4.5 and ThinApp 4.6 releases. OLL This course explores the management of performance<br />
in a VMware vSphere environment. Students will gain<br />
VMware vSphere 4.1 Administration knowledge and skills necessary to make fundamental<br />
Advanced — 4 Days<br />
design decisions that enhance performance and to<br />
Students will learn how to perform advanced ESX and meet performance goals. OLL<br />
vCenter administration focusing on the command<br />
line tools from VMWare® such as the vCLI, PowerCLI, VMware vSphere: Install, Configure,<br />
and the vMA; and third party tools such as PowerShell Manage v 4.1 — 5 Days<br />
scripting, and PowerGUI. OLL This course explores installation, configuration, and<br />
management of VMware vSphere, which consists of<br />
ESX/ESXi and vCenter Server. The course is based on<br />
ESX/ESXi 4.1 and vCenter Server 4.1. OLL<br />
30
ILT<br />
Instructor-Led Training<br />
OLL OnLine Live - Virtual ILT<br />
Expand ML Mentored <strong>Learning</strong>Your Virtualization Knowlege<br />
V-ILT ®<br />
Virtual ILT<br />
With VMware Training<br />
Delivered by a Cisco <strong>Learning</strong><br />
Solutions Partner<br />
<strong>New</strong> <strong>Horizons</strong> delivers VMware world-class certifications designed to validate and recognize IT<br />
professionals with the technical capabilities and real-world experience needed to effectively install,manage,<br />
deploy and support VMware products and solutions.<br />
Whether you want to improve your skills, projects or resume, VMware training and certification programs<br />
and resources can help you achieve your goals. Our courses feature real-world scenarios—in just a matter<br />
of days, you’ll be more productive and embracing new technology standards<br />
VMware Certifications Prepare Staff To:<br />
• Improve company infrastructures security<br />
• Improvement in the event of disaster recovery<br />
• Reduce network restrictions based on geography<br />
• Secure their company’s digital assets<br />
VCP Certification Enables Your Organization To:<br />
• Optimize and manage virtualized environments<br />
• Reduce costs, become more agile, and improve application service levels<br />
• Enable large-scale virtualization that drives growth, increases efficiency and mitigates risk<br />
ILT Instructor-Led Training<br />
OLL OnLine Live<br />
ML<br />
Mentored <strong>Learning</strong><br />
www.newhorizons.com<br />
31
PC Desktop Training<br />
The Microsoft Office Specialist certification program is the credential required by academia and business,<br />
recognized globally as the premier credential chosen by individuals seeking to validate their knowledge, skills and abilities relating to<br />
the Microsoft Office systems. In academia, MOS promotes success in the classroom for students and instructors, and prepares students<br />
for an increasingly competitive workforce for business, MOS maximizes office productivity and efficiency for the organization and<br />
increases job satisfaction and heightens career achievement among employees In workforce development, MOS prepares and places<br />
job candidates, ensuring they possess the skills employers require.<br />
ACcess 2010 - Level 1 – 2 Days<br />
Access 2007 - Level 2 – 2 Days<br />
databases and their various objects. They learn how<br />
Acrobat X Pro - Level 2 – 1 Day<br />
to maintain data consistency and integrity; improve<br />
In this course, students will use Adobe® Acrobat®<br />
queries, forms, and reports; and also integrate<br />
Access 2007 with other applications. (Second<br />
Pro to convert documents to PDF files, enhance and<br />
Edition) ILT OLL ML customize PDF documents for interactive use online,<br />
In this course, students will create and modify new<br />
databases and their various objects. Students will<br />
maintain data consistency and integrity; improve<br />
queries, forms, and reports; and also integrate<br />
Microsoft® Office Access 2010 with other<br />
In this course, students will create complex Access<br />
databases by structuring existing data, writing<br />
advanced queries, working with macros, making<br />
effective use of forms and reports, and also by<br />
performing database maintenance. (Second Edition).<br />
applications. ILT OLL ML<br />
ILT OLL ML<br />
Access 2007 - Level 3 – 1 Day<br />
Access 2010 - Level 2 – 2 Days<br />
In this course, students will exchange data with other<br />
In this course, students will create complex Access<br />
applications, automate business processes by using<br />
databases by structuring existing data, writing<br />
VBA code, and secure and share databases. (Second<br />
advanced queries, working with macros, and<br />
performing database maintenance. ILT OLL ML<br />
Edition). ILT OLL ML<br />
Access 2007 <strong>New</strong> Features 1/2 Day<br />
Access 2010 - Level 3 – 1 Day<br />
In this course students will exchange data with other<br />
In this course, students will be introduced to the new<br />
features available in Microsoft® Office Access 2007.<br />
applications, automate business processes by using<br />
ILT OLL ML<br />
VBA code, and secure and share databases.<br />
Acrobat X Pro - Level 1 – 1 Day<br />
In this course, students will use Adobe Acrobat Pro to<br />
Access 2007 - Level 1 – 2 Days<br />
create and manage PDF documents. ILT OLL ML<br />
In this course, students create and modify new<br />
and prepare them for printing. ILT OLL ML<br />
Acrobat 9.0 - Level 1 – 1 Day<br />
In this course, students will use Adobe® Acrobat®<br />
9.0 to make the information more portable, accessible,<br />
and useful to meet the needs of the target audience.<br />
ILT OLL ML<br />
Acrobat 9.0 - Level 2 – 1 Day<br />
In this course, students use Adobe® Acrobat® 9.0 Pro<br />
to convert technical documents to PDF files, enhance<br />
and control PDF content accessibility, customize PDF<br />
documents for interactive use online, and prepare PDFs<br />
for commercial printing. ILT OLL ML<br />
ACT! 2009 - Level 1 – 1 Day<br />
In this course, students will launch ACT! 2009 and<br />
use it to create a new database, and add contacts.<br />
Students will sort contacts, categorize contacts,<br />
schedule activities, manage tasks and conflicts, and<br />
work with recurring activities. ILT OLL ML<br />
ACT! 2009 - Level 2 – 1 Day<br />
In this course students will customize the ACT! 2009<br />
environment, query and exchange data, work with<br />
templates, administer ACT!, and use its Internet<br />
features. ILT OLL ML<br />
Adobe Contribute CS4 – 1 Day<br />
In this course, students will administer and maintain<br />
a multi-user website using Adobe Contribute CS4..<br />
ILT OLL<br />
32
Want to improve communications, increase productivity, and streamline/automate processes—all of which<br />
can impact the bottom line <strong>New</strong> <strong>Horizons</strong> offers more than 400 desktop applications courses in areas such as word<br />
processing, databases, graphics, desktop presentations, operating systems (and more!) that can help you meet your<br />
business goals. Courses are offered at multiple skill levels (Level 1, Level 2, Level 3) with curriculum that provides<br />
practical hands-on knowledge. Classes are available during the day or evening in multiple learning modalities –<br />
including on-site at your company’s location of choice.<br />
Adobe Creative Suite 5.5 - <strong>New</strong> Features<br />
– 1 Day<br />
In this course students will create software<br />
demonstrations and interactive training simulations<br />
using Adobe® Captivate® 4. ILT OLL<br />
Adobe Flex 4: Developing Rich Internet<br />
Applications<br />
This is a Flex training class provides students the<br />
knowledge and hands-on practice they need to<br />
produce and deliver cross-platform Rich Internet<br />
Applications (RIAs) for the Adobe Flash Platform.<br />
ILT OLL ML<br />
After Effects CS4 – 1 Day<br />
In this course students will use Adobe® After Effects®<br />
to create 2D and 3D compositions. ILT OLL ML<br />
Apple Safari 4.0 - Level 1 – 1 Day<br />
In this course, students will use the tabbed browsing<br />
and snapback feature to browse the web and access<br />
the information students desire. Apple Safari provides<br />
students with a user-friendly interface and enhanced<br />
security features. ILT OLL ML<br />
<strong>Computer</strong>s Made Easy – 1 Day<br />
Students will learn basic computer concepts and<br />
skills related to IBM and compatible computers.<br />
Students will receive a thorough introduction to the<br />
hardware components, practical DOS and Windows<br />
techniques and become acquainted with applications.<br />
ILT OLL ML<br />
<strong>Computer</strong>s Made Easy-Group – 1 Day<br />
Students will learn basic computer concepts and skills<br />
related to IBM and compatible computers. Students<br />
will receive a thorough introduction to the hardware<br />
components and will learn Windows 98 techniques and<br />
become acquainted with applications. ILT OLL ML<br />
Crystal Reports 2011 - Level 1 – 2 DayS<br />
In this course, students will learn how to create more<br />
sophisticated reports like subreports and crosstabs.<br />
Also, they learn how to increase the speed and<br />
efficiency of their reports by using SQL queries and<br />
dictionaries. ILT OLL ML<br />
Crystal Reports 2008 - Level 1 – 2 DayS<br />
In this course, students will create a basic report<br />
by connecting to a database and modifying its<br />
presentation. ILT OLL ML<br />
Crystal Reports 2008 - Level 2 – 2 DayS<br />
In this course, students create complex reports and<br />
data sources using Crystal Reports’ tools. They will<br />
also increase the speed and efficiency of their reports<br />
by using SQL queries. ILT OLL ML<br />
Dreamweaver CS5 - Level 1 (Macintosh)<br />
1 Day<br />
In this course, students will design, build, and upload a<br />
website. ILT OLL ML<br />
Excel 2010 - Level 3 – 1 Day<br />
Dreamweaver CS5 - Level 2 (Macintosh)<br />
various formats. ILT OLL ML<br />
1 Day<br />
In this course students will automate some common<br />
In this course, students will develop professionallooking<br />
Excel tasks, apply advanced analysis techniques<br />
web pages using the Adobe® Dreamweaver®<br />
to more complex data sets, troubleshoot errors,<br />
CS5 application. ILT OLL ML<br />
collaborate on worksheets, and share Excel data with<br />
other applications. ILT OLL ML<br />
Dreamweaver CS5 - Level 2 – 1 DayS<br />
In this course, students will develop professionallooking<br />
web pages using the Adobe® Dreamweaver®<br />
Excel 2010 - Level 4 – 1 Day<br />
In this course, students will apply visual elements and<br />
CS5 application. ILT OLL ML<br />
advanced formulas to a worksheet to display data in<br />
various formats. ILT OLL ML<br />
Dreamweaver CS5 - Level 3 – 1 DayS<br />
In this course, students will create and manage<br />
Excel 2010 PowerPivot – 1 Day<br />
database-driven websites. ILT OLL ML<br />
Students will learn how to use multiple worksheets and<br />
workbooks efficiently, and they will start working with<br />
ECDL/ICDL - Concepts of Information<br />
more advanced formatting options including styles,<br />
Technology (IT) – 1 Day<br />
themes, and backgrounds. They will also learn how to<br />
This course will describe the basic concepts<br />
create outlines and subtotals. ILT OLL ML<br />
associated with computers and information technology.<br />
ILT OLL ML<br />
Excel 2011 (Macintosh) - Level 1 – 1 Day<br />
ECDL/ICDL - Database – 1 Day<br />
In this course, students create and edit basic<br />
In this course, students work with Access 2003 tables,<br />
Microsoft® Office Excel® 2007 worksheets and<br />
create new forms and reports, and customize database<br />
workbooks. (Second Edition). ILT OLL ML<br />
operations. ILT OLL ML<br />
Excel 2011 (Macintosh) - Level 2 – 1 Day<br />
ECDL/ICDL - Information and<br />
In this course, students will use advanced formulas<br />
Communication – 1 Day<br />
and work with various tools to analyze data in<br />
In this course, students will learn to use the<br />
spreadsheets. Students will also organize table data,<br />
Internet and electronic mail to acquire information<br />
present data as charts, and enhance the look and<br />
and communicate with others around the world.<br />
appeal of workbooks by adding graphical objects.<br />
ILT OLL ML<br />
ILT OLL ML<br />
ECDL/ICDL - Presentation – 1 Day<br />
Excel 2007 - Level 1 – 1 Day<br />
In this course, students will create effective basic<br />
In this course, students create and edit basic<br />
Microsoft Office PowerPoint 2003 presentations for<br />
Microsoft® Office Excel® 2007 worksheets and<br />
delivery in front of an audience. ILT OLL ML<br />
workbooks. (Second Edition). ILT OLL ML<br />
ECDL/ICDL - Spreadsheets – 1 Day<br />
In this course, students will use Microsoft Office Excel<br />
2003 to manage, edit, and print data. ILT OLL ML<br />
ECDL/ICDL - Using the <strong>Computer</strong> and<br />
Managing Files – 1 Day<br />
In this course, students will navigate through their core<br />
computing environment, use its available tools to create<br />
and manage files to hold information, safeguard it<br />
against viruses, and use it to connect to and print data<br />
ILT Instructor-Led Training<br />
from a printer. ILT OLL ML<br />
OLL OnLine Live - Virtual ILT<br />
ECDL/ICDL - Word Processing – 1 Day<br />
This course provides students with the techniques<br />
ML Mentored <strong>Learning</strong><br />
required to produce basic business documents.<br />
ILT OLL ML<br />
Excel 2010 - Level 1 – 1 Day<br />
In this course, students will create and edit basic<br />
Microsoft Office Excel 2010 worksheets and<br />
workbooks. ILT OLL ML<br />
Excel 2010 - Level 2 – 1 Day<br />
In this course, students will apply visual elements and<br />
advanced formulas to a worksheet to display data in<br />
www.newhorizons.com<br />
33
PC Desktop Application Training<br />
Excel 2007 - Level 2 – 1 Day<br />
In this course, students use Excel® 2007 to streamline<br />
and enhance spreadsheets with templates, charts,<br />
graphics, and formulas. They will apply visual elements<br />
and advanced formulas to a worksheet to display data<br />
in various formats. (Second Edition). ILT OLL ML<br />
Excel 2007 - Level 3 – 1 Day<br />
In this course, students will learn how to automate<br />
common tasks, apply advanced analysis techniques<br />
to more complex data sets, collaborate on worksheets<br />
with others, and share Excel data with other<br />
applications. (Second Edition). ILT OLL ML<br />
Excel 2007 - Level 4 – 1 Day<br />
In this course, students will use the advanced<br />
features of Microsoft® Office Excel® 2007 to attain<br />
a high degree of proficiency as an Excel power user.<br />
ILT OLL ML<br />
Excel 2007 - VBA – 1 Day<br />
In this course, students will apply the Visual Basic for<br />
Applications (VBA) programming language to simplify<br />
many of the tasks that you can perform using various<br />
tools and functions in Excel 2007. ILT OLL ML<br />
Excel 2007 <strong>New</strong> Features – 1/2 Day<br />
In this course, students will work with the new and<br />
enhanced features in Microsoft Office Excel 2007.<br />
ILT OLL ML<br />
Excel 2008 (Macintosh) - Level 1<br />
1 Day<br />
In this course, students create and edit basic<br />
Microsoft® Office Excel® 2008 worksheets and<br />
workbooks. ILT OLL ML<br />
Excel 2008 (Macintosh) - Level 2<br />
1 Day<br />
In this course, students use Excel 2008 to streamline<br />
and enhance spreadsheets with templates, charts,<br />
graphics, and formulas. They will apply visual elements<br />
and advanced formulas to a worksheet to display data<br />
in various formats. (Second Edition). ILT OLL ML<br />
Excel 2010 From Excel 2003 - <strong>New</strong><br />
Features (First Look) – 1 Day<br />
In this course students will use the new and enhanced<br />
features in Microsoft Office Excel 2010. ILT OLL ML<br />
Fireworks CS5 - Level 1 - 2 DayS<br />
In this course, . ILT OLL ML<br />
Fireworks CS4 (Macintosh) - Level 1<br />
2 DayS<br />
In this course, students will use Adobe Fireworks<br />
CS4 to create vector graphics, edit bitmap graphics,<br />
optimize images, create and assign rollover effects, and<br />
create multiple pages for the web. ILT OLL ML<br />
Flash CS5 - Level 1 (Macintosh)<br />
2 DayS<br />
In this course, students will create and manipulate a<br />
wide variety of objects ranging from simple graphic<br />
designs to complex animation sequences using the<br />
Adobe® Flash® CS5 application. ILT OLL ML<br />
InDesign CS5 - Level 1 (Macintosh) – 1 Day<br />
Flash CS5 - Level 2 (Macintosh) – 2 DayS<br />
devices. ILT OLL ML<br />
In this course, students will plan, design, and develop<br />
complex Flash projects using the Adobe® Flash® CS5<br />
In this course, students will utilize Adobe® InDesign®<br />
CS5 to create and deliver eye-catching printed<br />
application. ILT OLL ML<br />
documents. ILT OLL ML<br />
Flash CS5 - Level 2 – 2 DayS<br />
In this course, students will plan, design, and develop<br />
complex Flash projects using the Adobe® Flash® CS5<br />
InDesign CS5 - Level 2 (Macintosh) – 1 Day<br />
In this course, students will use the advanced features<br />
of Adobe® InDesign® CS5 to create and design<br />
application. ILT OLL ML<br />
content for the web and print. ILT OLL ML<br />
Flash CS5 - Level 3 – 1 DayS<br />
In this course, students will build Flash applications<br />
using advanced features of Flash CS5 and ActionScript<br />
InDesign CS5 - Level 2 – 1 Day<br />
In this course, students will use the advanced features<br />
3.0. ILT OLL ML<br />
of Adobe® InDesign® CS5 to create and design<br />
content for the web and print. ILT OLL ML<br />
HTML 4.01: Web Authoring - Level 1<br />
1 Day<br />
Students will learn about how to create Web<br />
InfoPath 2003 Creating Forms - Level 1<br />
2 Days<br />
documents using HTML 4.01. ILT OLL ML<br />
In this course, students will learn how to use InfoPath<br />
to gather and share information by creating and<br />
HTML 4.01: Web Authoring - Level 2<br />
implementing XML-based forms. ILT OLL ML<br />
1 Day<br />
This course is meant to provide you with the tools to<br />
create your own HTML documents. The course files<br />
are meant to provide the student with solutions that<br />
are easy to grasp, and to a certain extent, represent<br />
InfoPath 2007 - Creating InfoPath Forms<br />
1 Day<br />
In this course, students will use InfoPath to streamline<br />
the process of gathering and sharing information.<br />
realistic applications. ILT OLL ML<br />
ILT OLL ML<br />
HTML 4.01: Web Authoring - Level 3<br />
InfoPath 2010 - Creating InfoPath Forms<br />
1 Day<br />
1 Day<br />
This course is designed to introduce developers<br />
In this course, students will use InfoPath to streamline<br />
to some of the lesser known or “advanced” HTML the process of gathering and sharing information.<br />
techniques supported in the 6.0 generation of<br />
ILT OLL ML<br />
browsers. ILT OLL ML<br />
Internet Explorer 7.0 - Level 1 – 1 Day<br />
HTML 4.01: Web Authoring (Second<br />
In this course, students will use the tabbed browsing<br />
Edition) - Level 1 – 1 Day<br />
feature to browse the web and access the information<br />
This course is the first of three courses on the topic of<br />
they desire. Internet Explorer 7 provides a user-friendly<br />
creating Web pages with Hypertext Markup Language<br />
interface and enhanced security features for a safe and<br />
(HTML). This course presents the basics of this<br />
secure browsing experience. ILT OLL ML<br />
foundational Web technology and enables you to create<br />
your own functional pages. ILT OLL ML<br />
HTML 4.01: Web Authoring (Second<br />
Edition) - Level 2 – 1 Day<br />
This is the second course in the HTML series. It will<br />
build on the concepts you learned in HTML 4.01: Web<br />
Internet Explorer 8.0 - Level 1 – 1 Day<br />
In this course, students will use the different features of<br />
Internet Explorer 8 to browse the web, communicate<br />
with other users of the web, subscribe to newsgroups,<br />
and configure security settings to ensure a safe and an<br />
Authoring, Level 1 (Second Edition) and give you an enriching browsing experience. ILT OLL ML<br />
opportunity to apply your new skills. ILT OLL ML<br />
HTML 4.01: Web Authoring (Second<br />
Edition) - Level 3 – 1 Day<br />
Introduction to Networks and the<br />
Internet – 1 Day<br />
In this course, students will be introduced to the<br />
In this course, students will experience aspects of the<br />
HTML language that will help them stand out among<br />
Internet and networks. ILT OLL ML<br />
other Web authors. ILT OLL ML<br />
Introduction To The Web – 1 Day<br />
In this class, you will learn browsing, searching and<br />
Illustrator CS5 - Level 1 (Macintosh) retrieving, electronic mail and news groups and power<br />
1 Day<br />
use. ILT OLL ML<br />
In this course, students will use Adobe Illustrator CS5<br />
to create illustrations that include graphics and text. JavaScript - Enhancing Web Pages<br />
ILT OLL ML<br />
1 Day<br />
Students will learn how to add various JavaScript<br />
Illustrator CS5 - Level 2 (Macintosh) enhancements to Web sites. ILT OLL ML<br />
1 Day<br />
In this course, students will create complex illustrations,<br />
manage color across a range of devices, work with<br />
graphs and variables, control how illustrations appear<br />
KAZ (Keyboarding A-Z) – 1 Day<br />
In this course, students will learn to type faster and<br />
more accurately, with greater focus on words instead of<br />
on print and the web, and preview them on mobile the keyboard. ILT OLL ML<br />
34
Microsoft SharePoint Designer 2010 -<br />
Linux Advanced System and Network<br />
SharePoint site. ILT OLL ML Open Office Writer 3.1 – 1 Day<br />
Administration - LPI Certification<br />
5 Days<br />
In this course, students implement and manage web,<br />
Level 2 – 1 Day<br />
In this course, students will extend a SharePoint site<br />
by including server-side controls and administer a<br />
file, and security features, troubleshoot system and SharePoint site. ILT OLL ML<br />
network problems. The course includes skills needed to<br />
provide advanced features and services to users of the Microsoft SharePoint Foundation 2010 -<br />
Linux network. ILT OLL ML<br />
Level 1 – 2 Day<br />
In this course, students will use, create, and edit<br />
Linux System Administration - LPI<br />
Certification – 5 Days<br />
content in a team website. Students will also create<br />
and perform basic management of a team site using<br />
In this course, students will acquire the skills needed SharePoint Foundation 2010. ILT OLL ML<br />
to install and support one or more distributions of the<br />
Linux operating system and learn information and<br />
skills that will be helpful as you prepare for LPI exams.<br />
Microsoft SharePoint Server 2010 -<br />
Introduction – 1 Day<br />
ILT OLL ML<br />
In this course, students will collaborate with team<br />
members and share information with them using<br />
Lotus Notes R5 - Level 1 – 1 Day<br />
Students will learn how to use the basic mail features in<br />
Microsoft SharePoint Server 2010. ILT OLL ML<br />
Notes 5.0. ILT OLL ML<br />
Microsoft SharePoint Designer 2007 -<br />
Level 1 – 1 Day<br />
Lotus Notes R5 - Level 2 – 1 Day<br />
In this course you will learn how to use the basic<br />
In this course, students will use Microsoft SharePoint<br />
Designer 2007 to create and modify a SharePoint site.<br />
database features in Notes 5.0. ILT OLL ML<br />
ILT OLL ML<br />
Lotus Notes R5 - Level 3 – 1 Day<br />
Students will learn about additional and advanced<br />
Microsoft SharePoint Designer 2007 -<br />
Level 2 – 1 Day<br />
features available in Notes 5.0. ILT OLL ML<br />
In this course, students will use SharePoint Designer to<br />
extend and customize existing SharePoint sites.<br />
Lotus Notes R5 - <strong>New</strong> Features – 1 Day<br />
Students will learn about features new to Notes 5.0.<br />
ILT OLL ML<br />
ILT OLL ML<br />
Microsoft SharePoint Server 2007 -<br />
Introduction – 1 Day<br />
Making Google Work For You – 1 Day<br />
In this course, students will use products such as<br />
In this course, students create and edit content in<br />
a team site and also manage their own team site.<br />
Google Chrome, Google Mail, Google Desktop,<br />
ILT OLL ML<br />
iGoogle, and Google Maps. Students will use Google<br />
gadgets and applications to communicate, collaborate,<br />
obtain, and download information from the Internet.<br />
OneNote 2010 – 1 Day<br />
In this course, students will create, edit, organize, and<br />
ILT OLL ML<br />
enhance notes and also integrate them with other<br />
applications using Microsoft OneNote 2010.<br />
Microsoft Expression Design - Level 1<br />
ILT OLL ML<br />
1 Day<br />
In this course, students will learn to use Microsoft<br />
Expression Design by drawing and manipulating simple<br />
shapes to create logos. Students will also create<br />
brochures, user interface elements, and animation<br />
OneNote 2007 – 1 Day<br />
In this course, students will create, edit, organize,<br />
and enhance notes and integrate them with other<br />
applications using Microsoft® Office OneNote® 2007.<br />
graphics. ILT OLL ML<br />
ILT OLL ML<br />
Microsoft Expression Web 2007 - Level 1<br />
1 Day<br />
Open Office Base 3.1 – 1 Day<br />
In this course, students will create and modify new<br />
In this course, students will create a website using databases and their various objects. ILT OLL ML<br />
Microsoft Expression Web. ILT OLL ML<br />
Open Office Calc 3.1 – 1 Day<br />
Microsoft Expression Web 2007 - Level 2<br />
1 Day<br />
In this course, students will create a fluid designed<br />
In this course, students will use the features and tools<br />
present in OpenOffice.org 3.1 Calc to manage data.<br />
Students will also apply advanced analysis techniques<br />
website and add dynamic features to make it engaging to more complex data sets. ILT OLL ML<br />
to the users. ILT OLL ML<br />
Open Office Impress – 1 Day<br />
Microsoft SharePoint Designer 2010 -<br />
Level 1 – 1 Day<br />
In this course, students work with OpenOffice .org<br />
Impress v 2.3 to create electronic presentations.<br />
In this course students will use Microsoft® Office<br />
SharePoint® Designer 2010 to create and modify a<br />
ILT OLL ML<br />
In this course, students will create, edit, and enhance<br />
standard business documents using OpenOffice.org<br />
Writer. ILT OLL ML<br />
OS X v10.5 (Macintosh) – 1 Day<br />
In this course, students explore a number of interface<br />
elements and applications that make Mac Leopard a<br />
significant and user amiable OS. ILT OLL ML<br />
Outlook 2010 - Level 1 – 1 Day<br />
In this course, students will use Microsoft® Office<br />
Outlook® 2010 to manage email, calendar entries,<br />
tasks, and contacts. ILT OLL ML<br />
Outlook 2010 - Level 2 – 1 Day<br />
In this course, students will customize the Outlook<br />
environment, calendar, and mail messages, and will<br />
also track, share, assign, and quickly locate various<br />
Outlook items. ILT OLL ML<br />
Outlook 2010 - Level 3 – 1 Day<br />
In this course, students will work with the advanced<br />
features of Outlook. ILT OLL ML<br />
Outlook 2010 Transition from Outlook<br />
2003 – 1 Day<br />
In this course, students will identify and use the new<br />
and enhanced features of Microsoft® Outlook® 2010..<br />
ILT OLL ML<br />
Outlook 2007 - Level 1 – 1 Day<br />
In this course, students learn how to compose and<br />
send email, schedule appointments and meetings,<br />
manage contact information and tasks, and use notes.<br />
(Second Edition). ILT OLL ML<br />
Outlook 2007 - Level 2 – 1 Day<br />
In this course, students learn to customize their<br />
environment, calendar, and email messages to meet<br />
their specific requirements and wish to track, share,<br />
assign, and locate various Outlook items. (Second<br />
Edition. ILT OLL ML<br />
Outlook 2007 – Level 3 – 1 Day<br />
This course builds on email and calendaring skills and<br />
will provide the skills needed to communicate in real<br />
time with other users, personalize mail, organize items,<br />
share and link contacts, create forms, and work offline<br />
and remotely. (Second Edition). ILT OLL ML<br />
ILT<br />
OLL<br />
ML<br />
Instructor-Led Training<br />
OnLine Live - Virtual ILT<br />
Mentored <strong>Learning</strong><br />
www.newhorizons.com<br />
35
PC Desktop Application Training<br />
Outlook 2007 - <strong>New</strong> Features – 1 Day<br />
In this course, students will work with the advanced<br />
features of Outlook 2007. ILT OLL ML<br />
Photoshop CS5 - Level 1 (Macintosh)<br />
2 DayS<br />
In this course students will use the different tools in<br />
Photoshop for selecting parts of images and identify<br />
the need for having layers in a Photoshop document.<br />
Students will also organize the different components of<br />
the design as layers. ILT OLL ML<br />
Photoshop CS5 - Level 2 (Macintosh)<br />
1 DayS<br />
In this course, students will enhance your ability to<br />
create accurate masks and image effects, retouch<br />
images, work with video files, automate repetitive<br />
tasks, and integrate with other Adobe applications.<br />
ILT OLL ML<br />
Photoshop CS5 Photo Printing and<br />
Color – 1 DayS<br />
In this course, students will use color management<br />
techniques and color correct images to ensure optimal<br />
print output. ILT OLL ML<br />
Photoshop CS5 3D and Video – 1 DayS<br />
In this course, t. ILT OLL ML<br />
Photoshop CS5 Photo Printing and<br />
Color – 1 DayS<br />
In this course, students will use color management<br />
techniques and color correct images to ensure optimal<br />
print output. ILT OLL ML<br />
Photoshop CS5 Web Production – 1 DayS<br />
In this course, students will set Photoshop’s unit<br />
preferences and save files in different formats to see<br />
how well each format balances image quality with file<br />
size reduction. ILT OLL ML<br />
Photoshop CS5 Web Production<br />
(Macintosh) – 1 DayS<br />
Students will set Photoshop’s unit preferences and save<br />
files in different formats to see how well each format<br />
balances image quality with file size reduction. Students<br />
will then calibrate their system’s color display as well as<br />
create a HTML web page. ILT OLL ML<br />
PowerPoint 2010 - Level 1 – 1 Day<br />
Students will explore the PowerPoint environment<br />
and create a presentation. Students will add graphical<br />
objects to a presentation and modify them. Students will<br />
also add tables and charts to a presentation to present<br />
data in a structured form. ILT OLL ML<br />
PowerPoint 2010 - Level 2 – 1 Day<br />
In this course students will enhance their presentation<br />
by using features that will transform it into a powerful<br />
means of communication. They will customize the<br />
PowerPoint interface to suit the requirements and use<br />
features to create presentations. ILT OLL ML<br />
PowerPoint 2011 (Macintosh) - Level 1<br />
1 Day<br />
In this course, students will work with Microsoft Office<br />
PowerPoint 2008 to create electronic presentations.<br />
ILT OLL ML<br />
PowerPoint 2011 (Macintosh) - Level 2<br />
1 Day<br />
Students will enhance your presentation by using<br />
features that will transform it into a powerful means of<br />
communication. Students will customize the PowerPoint<br />
interface to suit your requirements and use features to<br />
create dynamic presentations. ILT OLL ML<br />
PowerPoint 2007 - Level 1 – 1 Day<br />
In this course, students will work with Microsoft® Office<br />
PowerPoint® 2007 to create electronic presentations.<br />
(Second Edition). ILT OLL ML<br />
PowerPoint 2007 - Level 2 – 1 Day<br />
In this course, students enhance a presentation with<br />
features that will transform it into a powerful means of<br />
communication. They will customize the PowerPoint<br />
interface to suit their requirements. (Second Edition).<br />
ILT OLL ML<br />
PowerPoint 2007 <strong>New</strong> Features<br />
1/2 Day<br />
In this course, students will work with the new and<br />
enhanced features available in Microsoft® Office<br />
PowerPoint® 2007. ILT OLL ML<br />
PowerPoint 2008 (Macintosh) - Level 1<br />
1 Day<br />
In this course, students will work with Microsoft Office<br />
PowerPoint 2008 to create electronic presentations.<br />
ILT OLL ML<br />
PowerPoint 2008 (Macintosh) - Level 2<br />
1 Day<br />
In this course, students enhance a presentation with<br />
features that will transform it into a powerful means of<br />
communication. They will customize the PowerPoint<br />
interface to suit their requirements. ILT OLL ML<br />
Premiere Pro CS5 - Basic Video Editing -<br />
1 Day<br />
In this course, . ILT OLL ML<br />
Premiere Pro CS4 - Basic Video Editing<br />
1 Day<br />
In this course, students will use Adobe® Premiere® Pro<br />
to create a video program that combines video, audio,<br />
and still images. ILT OLL ML<br />
Project 2010 - Level 1 – 1 Day<br />
In this course, students will create and manage a project<br />
schedule using Microsoft® Project 2010. ILT OLL ML<br />
Project 2010 - Level 2 – 1 Day<br />
In this course, students will exchange project plan data<br />
with other applications, update project plans, create<br />
visual reports, and reuse project plan information.<br />
ILT OLL ML<br />
Project 2010 Web App – 1 Day<br />
In this course, students will create and manage a project<br />
schedule using Microsoft® Project 2010. ILT OLL ML<br />
Project Management Essentials – 3 Day<br />
In this course, students will identify and apply<br />
generally recognized practices in project management.<br />
ILT OLL ML<br />
Project 2007 - Level 1 – 1 Day<br />
In this course, students create a project plan containing<br />
tasks, organize these tasks in a work breakdown<br />
structure containing task relationships, create and assign<br />
resources, and finalize the project to implement the<br />
project plan. ILT OLL ML<br />
Project 2007 – Level 2 – 1 Day<br />
In this course, students exchange project plan data with<br />
other applications, update project plans, create visual<br />
reports, and reuse project plan information. ILT OLL ML<br />
Publisher 2010 - Level 1 – 1 Day<br />
In this course, students will create, format, edit, and<br />
distribute publications. ILT OLL ML<br />
Publisher 2007 - Level 1 – 1 Day<br />
In this course, students will look at how to create a<br />
publication from scratch or use one of the hundreds of<br />
business and personal designs available in Publisher.<br />
They will create, format, revise, and distribute<br />
publications. ILT OLL ML<br />
QuarkXPress 8.0 - Level 1 – 1 Day<br />
In this course, students will use QuarkXPress 8 to set up<br />
and lay out single-page and multiple-page documents.<br />
ILT OLL ML<br />
QuarkXPress 8.0 - Level 2 – 1 Day<br />
In this course, students will work on existing layouts<br />
using techniques to present content effectively and<br />
attractively and make them more professional-looking.<br />
ILT OLL ML<br />
QuickBooks 2011 - Level 1 – 1 Day<br />
In this course, students can successfully complete this<br />
training guide without any prior software knowledge<br />
or computer experience. A basic understanding of<br />
the computer operating system you are using is<br />
recommended. ILT OLL ML<br />
QuickBooks 2011 - Level 2 – 1 Day<br />
In this course, students will examine how to use the<br />
advanced features in QuickBooks to create estimates,<br />
convert estimates into invoices, process sales tax and<br />
payroll, generate reports, review client data, and work<br />
with other applications. ILT OLL ML<br />
Quickbooks 2010 - Level 1 – 1 Day<br />
In this course, students will use the basic features<br />
of QuickBooks to record and track your business<br />
transactions. ILT OLL ML<br />
Quickbooks 2010 - Level 2 – 1 Day<br />
In this course, students will examine how to use the<br />
advanced features in QuickBooks to create estimates,<br />
convert estimates into invoices, process sales tax and<br />
payroll, generate reports, review client data, and work<br />
with other applications. ILT OLL ML<br />
Scanning Basics – 1 Day<br />
This course is an introduction to image scanning and<br />
photography. ILT OLL ML<br />
Security Awareness Concepts and<br />
Practices – 1 Day<br />
This course provides an introduction to common<br />
security threats and issues, as well as ways that<br />
you can counteract them. Students will identify and<br />
apply security techniques to common job activities.<br />
ILT OLL ML<br />
36
Strata Fundamentals - IT Technology<br />
4 DayS<br />
This course will provide students with the fundamental<br />
skills and concepts required to maintain, support, and<br />
work efficiently with personal computers. Students will<br />
also identify security measures and implement green IT<br />
practices. ILT OLL ML<br />
Strata Fundamentals - IT Technology<br />
for Sales – 3 DayS<br />
In this course students will acquire the essential skills<br />
and information needed to set up, configure, maintain,<br />
troubleshoot, and perform preventative maintenance<br />
of the hardware and software components of a basic<br />
personal computer workstation. ILT OLL ML<br />
VBA for Excel – 2 DayS<br />
Student will learn to create and run macros, use the VB<br />
editor, learn the use of Interface Boxes, variables and<br />
Conditional Routines. ILT OLL ML<br />
Visio Professional 2010 - Level 1 – 1 Day<br />
In this course, students will design and manage basic<br />
diagrams, workflows, and flowcharts. ILT OLL ML<br />
Visio Professional 2010 - Level 2 – 1 Day<br />
In this course, students will create custom elements<br />
and a custom template, represent external data as a<br />
drawing, and share your work with others. ILT OLL ML<br />
Windows 7 - Level 2 – 1 Day<br />
In this course, students will familiarize yourself with the<br />
advanced customization techniques and work with<br />
applications and programs in Windows® 7. In addition<br />
to this, students will also work with Internet Explorer 8.<br />
ILT OLL ML<br />
Windows 7 - Transition From Windows XP<br />
1/2 Day<br />
In this course, students will use the new features in<br />
Microsoft Windows 7 to streamline your workflow<br />
efficiency and business productivity. ILT OLL ML<br />
Windows 7: Introduction to Personal<br />
<strong>Computer</strong>s – 1 Day<br />
In this course, students will become familiar with the<br />
basic components of personal computers, log on to<br />
Windows 7, explore the Windows 7 interface, manage<br />
files and folders, use the common tools and programs<br />
available, and customize the desktop. ILT OLL ML<br />
Windows SharePoint Services - Level 1<br />
Building Collaborative Solutions with<br />
Team Web Sites – 2 DayS<br />
In this course, students create a virtual team Web site<br />
to enable information sharing between project team or<br />
department members. ILT OLL ML<br />
Word 2008 (Macintosh) - Level 1 – 1 Day<br />
In this course, students create, edit, and format<br />
standard documents in Microsoft Office Word 2008 for<br />
Macintosh. ILT OLL ML<br />
Word 2008 (Macintosh) - Level 2 – 1 Day<br />
In this course, students will create complex documents<br />
in Microsoft Word 2008 by adding components such as<br />
customized lists, tables, charts, and graphics. They will<br />
also create personalized Microsoft Word 2008 efficiency<br />
tools. ILT OLL ML<br />
Word 2010 From Word 2003 - <strong>New</strong><br />
Features (First Look) – 1 Day<br />
In this course, student will learn basic concepts required<br />
to produce basic business documents. They will<br />
create, edit, and enhance standard business documents<br />
using Microsoft® Office Word 2007. (Second Edition).<br />
ILT OLL ML<br />
Visio Professional 2007 - Level 1 – 1 Day<br />
In this course, students learn the essentials of Visio.<br />
They design and manage basic diagrams, workflows,<br />
and flowcharts. ILT OLL ML<br />
Visio Professional 2007 - Level 2 – 1 Day<br />
In this course, students build upon the knowledge<br />
gained that will enable them to work with many<br />
advanced features, including the drawing tools, creating<br />
and working with custom stencils and templates,<br />
and sharing Visio drawings with other applications.<br />
ILT OLL ML<br />
VMware vSphere Manage and Design for<br />
Security v4.1 – 3 Day<br />
This course shows you how to follow best practices<br />
for secure design, deployment, and operation of a<br />
VMware vSphere environment. Students will gain the<br />
knowledge and skills necessary to meet the security and<br />
compliance goals of your organization. ILT OLL ML<br />
VMware vSphere Manage for<br />
Performance v4 – 3 Day<br />
This course explores the management of performance<br />
in a VMware vSphere environment. Students will gain<br />
knowledge and skills necessary to make fundamental<br />
design decisions that enhance performance and to meet<br />
performance goals. ILT OLL ML<br />
VMware vSphere: Install, Configure,<br />
Manage v 4.1 – 5 Day<br />
This course explores installation, configuration, and<br />
management of VMware vSphere, which consists of<br />
ESX/ESXi and vCenter Server. The course is based on<br />
ESX/ESXi 4.1 and vCenter Server 4.1. ILT OLL ML<br />
Windows SharePoint Services - Level<br />
2 Building Extended Collaborative<br />
Solutions – 2 DayS<br />
In this course, student will learn how to create and use<br />
workspaces, as well as learn how to administer and<br />
support your entire Windows SharePoint Services Webbased<br />
solution. ILT OLL ML<br />
Windows SharePoint Services 3.0 - Level<br />
1 - 2 DayS<br />
In this course, students will use, create and edit<br />
Windows SharePoint Services 3.0 content and create<br />
and manage a team site. ILT OLL ML<br />
Windows SharePoint Services 3.0 - Level<br />
2 - 2 DayS<br />
In this course, students will learn how manage team<br />
sites as a site owner and as a SharePoint Services<br />
administrator. ILT OLL ML<br />
Word 2010 - Level 1 – 1 Day<br />
In this course, students will create, edit, and enhance<br />
standard business documents using Microsoft® Office<br />
Word 2010. ILT OLL ML<br />
Word 2010 - Level 3 – 1 Day<br />
In this course, students will create, manage, revise, and<br />
distribute long documents. ILT OLL ML<br />
Word 2011 (Macintosh) - Level 1 – 1 Day<br />
In this course, students create, edit, and format<br />
standard documents in Microsoft Office Word 2008 for<br />
Macintosh. ILT OLL ML<br />
ILT<br />
OLL<br />
ML<br />
Instructor-Led Training<br />
OnLine Live - Virtual ILT<br />
Mentored <strong>Learning</strong><br />
Windows 7 - Level 1 – 1 Day<br />
Students will log on to Windows 7, explore its interface,<br />
identify the different components in the interface,<br />
customize the Windows 7 desktop, manage files and<br />
folders, use the common tools and programs available<br />
in Windows 7, and browse the Internet. ILT OLL ML<br />
Word 2011 (Macintosh) - Level 2 – 1 Day<br />
In this course, students will create complex documents<br />
and build personalized efficiency tools using Microsoft<br />
Office Word 2011. ILT OLL ML<br />
www.newhorizons.com<br />
37
Business Skills Training<br />
Get ahead with Current Business Skills!<br />
Today’s emerging business managers must have a complete and balanced skill-set to<br />
be productive within their organization and competitive in the marketplace.<br />
Build valuable business skills in classes like these:<br />
BUSINESS WRITING: Poor writing skills can leave a bad impression of you and<br />
your business. Learn how to use writing to effectively communicate information in the<br />
proper formats for various written pieces, such as business letters, e-mail messages,<br />
and memos.<br />
TIME MANAGEMENT: Effectively manage your time by learning how to identify goals,<br />
create daily plans and increase productivity by controlling interruptions.<br />
MANAGERIAL LEADERSHIP: Develop the skills to effectively motivate, empower,<br />
and lead people. Learn how to motivate employees during times of change and<br />
resolve conflicts.<br />
PROJECT TEAMS: Building a team or working with other departments can be a<br />
source of conflict instead of success. Learn to build a project team that works<br />
together, communicates effectively and is motivated for success.<br />
Popular Course Combinations include:<br />
• Advanced Interpersonal<br />
Communication<br />
• Financial Management<br />
• Excel and Financial Management:<br />
• Business Etiquette<br />
• Sales Skills (Basic)<br />
• Strategic Decision Making<br />
• Excel 2003 or 2007 (Levels 1, 2 & 3)<br />
• Organizational Skills<br />
• Project Management Fundamentals<br />
• Effective Business Writing<br />
• Outlook 2003 or 2007<br />
(Levels 1, 2 & 3)<br />
• Word 2003 or 2007 (Levels 1, 2 & 3)<br />
• Business Accounting<br />
Business Case Writing – 1 Day<br />
In this course, students will identify the elements of a<br />
business case, find out how to gather and present all<br />
the critical information, and make a compelling argument<br />
in favor of funding. ILT<br />
Advanced Business Writing – 1 Day<br />
In this course, student will learn how to choose the best<br />
document to use and prepare to write the document to<br />
help you achieve your business goals. ILT<br />
Advanced Communication Skills – 1 Day<br />
In this course, students will be shown how to apply<br />
advanced verbal and written communication techniques<br />
in the workplace. ILT<br />
Advanced Interpersonal Communication<br />
1 Day<br />
In this course, students will learn how to develop<br />
effective communications skills that build positive<br />
interactions with others. ILT<br />
Appraising Performance – 1 Day<br />
This course provides an overview of the basics of<br />
conducting performance appraisals. It provides<br />
guidelines and best practices for evaluating and<br />
improving the work performance of employees, thereby<br />
increasing quality and productivity. ILT<br />
Business Crisis Management – 1 Day<br />
In this course, students will manage business crises.<br />
ILT<br />
Business Etiquette – 1 Day<br />
Understand the concepts of business etiquette and<br />
learn how to apply business etiquette rules in a wide<br />
variety of typical business situations.<br />
ILT<br />
38
Master the critical skills that propel dynamic careers and grow successful businesses. Today’s emerging<br />
business professionals must have a complete and balanced skill-set to be productive within their organizations and<br />
competitive in the marketplace. <strong>New</strong> <strong>Horizons</strong> has the solution: Business Skills Training. You can choose from an<br />
extensive list of seminar style courses that will give you the practical skills you’ll use every day to get ahead in business.<br />
*NOTE: The PDU (Professional Development Unit) is the measuring unit used by PMI to quantify approved learning and professional service<br />
activities. For those students that are looking for PDUs, <strong>New</strong> <strong>Horizons</strong> Business Skills Training can be claimed for Continuing Certification<br />
Requirements (CCR) with PMI as Category 4 training.<br />
Client Relationship Management– 1 Day<br />
In this course, students will manage client relationships<br />
during various phases of a project’s life cycle. ILT<br />
Change Management – 1 Day<br />
In this course, students will learn how to understand<br />
the fundamentals of managing and bringing about<br />
positive change within a business environment. ILT<br />
Coaching – 1 Day<br />
In this course, students will learn how to develop a<br />
coaching style and strategy that motivates employees<br />
effectively. ILT<br />
Coaching in the Workplace – 1 Day<br />
In this course, students will learn how to coach in the<br />
workplace. ILT<br />
Conducting Meetings – 1 Day<br />
In this course, students will learn how to plan and<br />
execute an effective meeting. ILT<br />
Consulting Skills – 1 Day<br />
Students will develop the necessary skills to be a<br />
successful consultant, by learning from the best:<br />
industry expert Elaine Beich. Students will explore the<br />
basics of consulting and how it may affect their work<br />
and their organization. . ILT<br />
Correcting Performance Problems<br />
1 Day<br />
In this course students learn how to counsel and<br />
discipline employees who are poor performers or who<br />
are displaying unacceptable behavior. Unacceptable<br />
behavior generally falls into three categories:<br />
attendance, performance, and conduct. ILT<br />
Creating a Winning Management Style<br />
– 1 Day<br />
In this course, students will learn to adopt the best<br />
practices for a winning management style and to build<br />
an effective team. ILT<br />
Creativity and Innovation – 1 Day<br />
In this course, students learn how to effectively<br />
organize creative teams within their organization and<br />
meet the demands of thinking creatively. ILT<br />
Cross-Cultural Business<br />
Communication – 1 Day<br />
In this course, supervisors, managers, employees,<br />
and team members will learn about communicating<br />
successfully while conducting business with individuals<br />
in other countries or other cultures. ILT<br />
Customer Relationship Management<br />
1 Day<br />
Develop customer loyalty and incorporate an effective<br />
and cost-efficient customer relationship program. ILT<br />
Customer Service – 1 Day<br />
In this course, students will explore the background<br />
and techniques of customer interactions. ILT<br />
Customer Service Via Phone and Email<br />
1 Day<br />
In this course, students practice skills and apply<br />
principles for providing customer service remotely, via<br />
telephone and the web. ILT<br />
Developing and Presenting<br />
Successful Training for Non-training<br />
Professionals – 1 Day<br />
In this course, students will learn how to develop and<br />
present successful training. ILT<br />
Developing Yourself as a Leader<br />
1 Day<br />
This course will provide the methods to perform a<br />
personal assessment so that new managers can<br />
identify areas for improvement and apply strategies to<br />
develop and grow their leadership capabilities. ILT<br />
Diversity – 1 Day<br />
In this course, students will learn how to understand<br />
the impact of cultural differences in the workplace. ILT<br />
Effective Business Writing – 1 Day<br />
This course offers effective strategies to sharpen<br />
your writing skills by structuring your ideas logically,<br />
exercising diplomacy in letters and reports, and<br />
shaping your arguments. ILT<br />
Effective Contract Negotiation for IT<br />
Managers – 1 Day<br />
In this course, students will perform IT contract<br />
negotiations. ILT<br />
Effective Facilitation Skills – 1 Day<br />
In this course, students will strategically plan work<br />
sessions and create formal agendas, lead groups to<br />
generate new ideas through brainstorming events, and<br />
help people work through facilitated difficult sessions.<br />
ILT<br />
Effective Presentations – 1 Day<br />
In this course, students will learn how to develop<br />
effective and persuasive presentations. ILT<br />
Effective Time Management – 1 Day<br />
In this course, students will practice techniques that will<br />
help them achieve more effective use of their time so<br />
that they can direct their energy towards the activities<br />
that will further their professional and personal goals.<br />
ILT<br />
Email Etiquette – 1 Day<br />
In this course, students will learn about e-mail policies<br />
and learn how to write professional e-mail memos that<br />
convey appropriate messages. ILT<br />
Emotional Intelligence for Managers<br />
1 Day<br />
In this course, students will assess their current<br />
emotional intelligence capabilities, determine strengths,<br />
and identify areas for improvement. They will examine<br />
how emotions affect behavior and how those behaviors<br />
impact relationships with others. ILT<br />
Employee Performance – 1 Day<br />
In this course, students learn to identify and manage<br />
difficult employees, monitor their behavior, develop<br />
clear and effective communications techniques, give<br />
and receive feedback, identify workplace conflicts and<br />
present resolutions. ILT<br />
Employee Relations – 1 Day<br />
In this course, students will identify strategies for<br />
maintaining effective employee relations. ILT<br />
Frontline Leadership – 1 Day<br />
In this course, students will learn how to build a<br />
progressive environment in a learning organization<br />
by building effective leadership skills that inspire<br />
employees to innovate and create. ILT<br />
Fundamentals of Communication<br />
1 Day<br />
This course provides an overview of the basic<br />
principles of business communication. It provides<br />
guidelines and best practices for effectively<br />
communicating in the workplace. ILT<br />
Fundamentals of Customer Service<br />
1 Day<br />
This course provides guidelines and best practices for<br />
providing excellent customer service that will enable<br />
frontline associates and service staff in back-up and<br />
support roles to build, maintain, and increase a loyal<br />
customer base. ILT<br />
Fundamentals of Finance for IT<br />
Managers – 1 Day<br />
Students will identify the fundamental concepts of<br />
finance, the budgeting process, and how a budget is<br />
prepared. Students will also identify project costs and<br />
how to monitor and control them. Students will also<br />
explore some financial statements. ILT<br />
ILT<br />
OLL<br />
ML<br />
Instructor-Led Training<br />
OnLine Live - Virtual ILT<br />
Mentored <strong>Learning</strong><br />
www.newhorizons.com<br />
39
Business Skills Training<br />
Fundamentals of Selling – 1 Day<br />
This course provides an overview of the basics of<br />
selling with an emphasis on the different stages of the<br />
sales cycle. ILT<br />
Getting The Results Without The<br />
Authority – 1 Day<br />
This course offers strategies to build relationships,<br />
identify the key people you will need to help complete<br />
your project, ask them for the assistance that you<br />
need, and orchestrate the process of moving your<br />
project forward to completion. ILT ML<br />
Giving and Receiving Performance<br />
Feedback – 1 Day<br />
In this course, students will give and receive<br />
performance feedback. ILT<br />
Google Analytics for Businesses – 1<br />
Day<br />
In this course, students will track and analyze websites<br />
and applications. ILT<br />
Grammar Essentials – 1 Day<br />
In this course, students will review the rules of<br />
grammar, identify common grammar errors, and refine<br />
their business writing style. ILT<br />
Grammar Skills – 1 Day<br />
In this course, students will learn how to improve<br />
business writing skills by understanding grammar rules.<br />
ILT<br />
Green IT Foundations – 3 DayS<br />
In this course. students will establish a framework from<br />
which an effective green IT strategy can be built.<br />
ILT<br />
Hiring Outstanding Teams – 1 Day<br />
In this course, students assess the team needs, attract<br />
candidates, interview them, select and hire the ideal<br />
candidate, and integrate the employee into their team.<br />
ILT<br />
Interviewing Skills – 1 Day<br />
In this course, students will learn how to develop<br />
effective skills to improve the interview process. ILT<br />
Introduction to Effective<br />
Presentations – 1 Day<br />
In this course, students will learn active listening skills<br />
to facilitate the exchange of ideas in meetings and<br />
presentations. They will also organize ideas to create<br />
coherent and convincing oral presentations. ILT<br />
IT Projects - Influencing without<br />
Authority – 1 Day<br />
In this course, students will influence others to get<br />
results in your IT projects without any formal authority.<br />
ILT<br />
Leading in Tough Times – 1 Day<br />
In this course, students will learn to lead during tough<br />
times. ILT<br />
Leading Virtual Teams – 1 Day<br />
In this course students practice skills and apply<br />
principles for leading virtual teams so teams can<br />
achieve high-performance status. ILT<br />
Managerial Leadership – 1 Day<br />
In this course, students will learn how to develop skills<br />
to effectively motivate, empower, and lead people. ILT<br />
Managing Business Risk – 1 Day<br />
Students will learn how to differentiate between<br />
traditional and contemporary risk management, identify<br />
the factors influencing a risk management model,<br />
identify and assess the various types of risks, create<br />
and implement a strategic risk management plan. ILT<br />
Managing Information Effectively<br />
1 Day<br />
In this course, students will apply important principles<br />
and skills to manage the information they have to do<br />
their job. ILT<br />
Managing Multigenerational Teams<br />
1 Day<br />
In this course, students will recognize how generational<br />
differences affect a team’s performance and conduct,<br />
students will change problematic behavior, leverage<br />
generational assets, and hire and retain members of a<br />
specific generation to complement teams. ILT<br />
Managing Organizational Goals<br />
1 Day<br />
In this course, students will develop skills needed<br />
to establish tactical goals for their team based on<br />
organizational directives and general goals from their<br />
manager and create and manage action plans to<br />
achieve these goals. ILT<br />
Managing Outsourced Projects as an IT<br />
Vendor – 1 Day<br />
In this course, students will examine the management<br />
of outsourced projects as an IT vendor. ILT<br />
Managing Performance – 1 Day<br />
In this course, students will learn how to identify<br />
performance management and understand the<br />
importance of creating a performance management<br />
plan. ILT<br />
Managing Project Teams – 1 Day<br />
In this course, students will determine how to manage<br />
the team so that it remains effective. They will identify<br />
ways of building a team, apply strategies for managing<br />
a working team, and identify ways of effectively<br />
decommissioning a team. ILT<br />
Marketing Essentials – 1 Day<br />
In this course, students will develop essential marketing<br />
skills. They will learn strategic and tactical skills to use<br />
to create, execute, and evaluate a marketing plan. ILT<br />
Marketing your Business on Facebook<br />
– 1 Day<br />
This class will teach students how to get the most<br />
out of Facebook and will help them to realize their<br />
maximum return on investment. ILT<br />
Motivating Your Employees – 1 Day<br />
This course will assist students in understanding and<br />
implementing strategies that will help to motivate their<br />
work force. ILT<br />
Motivation - Identifying, Planning, and<br />
Implementing – 1 Day<br />
In this course, students will discuss the foundations<br />
of motivation. They will examine motivating and<br />
demotivating factors as well as negative thoughts.They<br />
will also discuss motivation theories and the benefits of<br />
motivation. ILT<br />
Moving from Technical Professional to<br />
Manager – 1 Day<br />
Identify the functional requirements, roles, and skills of<br />
an IT Manager; leadership qualities, team building skills,<br />
and identify the basic infrastructure for setting up an IT<br />
system. ILT<br />
Negotiating – 1 Day<br />
In this course, students will learn how to develop skills<br />
to effectively negotiate within a business setting. ILT<br />
Negotiating Skills – 1 Day<br />
In this course, students will perform the basic steps in a<br />
business negotiation. ILT<br />
Online Marketing Fundamentals – 8 DayS<br />
Make sure search engines, and your audience, can find<br />
your site by learning today’s most effective SEO best<br />
practices from recognized authorities. From on-page<br />
fundamentals to site architecture to link building and<br />
more. ILT<br />
Organizational Behavior – 1 Day<br />
Identify the fundamentals of organizational behavior and<br />
develop a positive culture in an organization. ILT<br />
Organizational Communication<br />
1 Day<br />
In this course, students will learn how communication<br />
flows within an organization and develop effective<br />
communication skills in different environment contexts<br />
and situations. ILT<br />
Organizational <strong>Learning</strong> – 1 Day<br />
Learn the fundamental principles of organizational<br />
learning and understand the challenges and scope of<br />
successful knowledge transfer; select a knowledge<br />
management (KM) system. ILT<br />
Organizational Skills – 1 Day<br />
In this course, students learn how to effectively manage<br />
information and time to make the best use of the<br />
stream of information that flows through the work<br />
environment. ILT<br />
Positive Work Environment – 1 Day<br />
In this course students will apply methods of<br />
overcoming a negative work environment and creating<br />
a positive work environment. ILT<br />
Practical Leadership – 1 Day<br />
In this course, students will learn the practical skills they<br />
need to be an effective leader in their organization. ILT<br />
Professional Selling Over the Phone<br />
1 Day<br />
<strong>Learning</strong> proper setup for a teleselling workplace,<br />
develop customer communication skills, maximize telecall<br />
effectiveness, learn to develop prospect lists and<br />
build relationships, and gain close-sale skills. ILT<br />
Project Management Essentials – 3 DayS<br />
In this course, students will identify and apply generally<br />
recognized practices in project management. ILT<br />
40
Project Management Professional (PMP®)<br />
Certification Preparation – 5 DayS<br />
In this course, students will apply the generally<br />
recognized practices of project management<br />
acknowledged by the Project Management Institute<br />
(PMI®) to successfully manage projects. ILT<br />
Project Teams – 1 Day<br />
In this course, students will learn how to build and<br />
manage a team to develop a successful project. ILT<br />
Public Presentations – 1 Day<br />
In this course, students will gain confidence in public<br />
speaking by practicing proven techniques for preparing<br />
and delivering effective public presentations. ILT<br />
Quality Management – 1 Day<br />
In this course, students will learn how to understand<br />
the quality management process and identify ways to<br />
improve the quality of organizations product and/or<br />
service. ILT<br />
Recruiting the Workforce of the<br />
Future – 1 Day<br />
In this course, students will develop the skills they<br />
need to develop the right-sized workforce for today’s<br />
business needs. Students will also explore traditional<br />
hiring criteria and create new, more appropriate<br />
employee profiles. ILT<br />
Sales Management – 1 Day<br />
Learn how to be a successful sales manager, how to<br />
select sales professionals, and how to build unity in a<br />
sales team. ILT<br />
Sales Negotiation – 1 Day<br />
In this course, students will apply sales negotiation<br />
strategies when interacting with customers to achieve<br />
a mutually beneficial outcome. ILT<br />
Sales Territory Management – 1 Day<br />
In this course, students will identify how to plan daily<br />
tasks efficiently, manage territory effectively, and<br />
maximize business success. ILT<br />
Sales Skills - Basic – 1 Day<br />
Learn advanced sales strategies to improve sales and<br />
client relationships. ILT<br />
Six Sigma Lean - Introduction – 1 Day<br />
In this course, students will identify the fundamental<br />
concepts of Lean Six Sigma. ILT<br />
Six Sigma Lean Master Black Belt<br />
5 DayS<br />
The Lean Six Sigma Master Black Belt program allows<br />
students to complete certification requirements faster<br />
than traditional Six Sigma training programs. This<br />
course combines combines Six Sigma Methodology<br />
and Lean Thinking.. ILT<br />
Strategic Decision Making – 1 Day<br />
Identify the key factors and steps of successful<br />
decision making and improve negotiating strategy and<br />
decision outcomes while avoiding pitfalls. ILT<br />
Strategic Development of Talent<br />
1 Day<br />
In this course, students will strategically develop talent<br />
in their organization. ILT<br />
Team Participation – 1 Day<br />
In this course, students will learn how to effectively<br />
organize and work within a team environment. ILT<br />
Team Sponsorship – 1 Day<br />
In this course, students will acquire skills and strategies<br />
to sponsor teams. ILT<br />
Time Management – 1 Day<br />
In this course, students will learn how to effectively<br />
manage their time by identifying goals, creating daily<br />
plans, and recognizing obstacles. ILT<br />
Virtual Teams – 1 Day<br />
In this course, students will learn how to effectively<br />
reach team goals and communicate in a virtual<br />
environment.<br />
ILT<br />
Women in Leadership – 1 Day<br />
Students will recognize leadership traits and compare<br />
their own leadership styles to those they have<br />
identified. Students will practice effective leadership<br />
skills and get around challenges that prevent female<br />
leaders from advancing in their careers. ILT<br />
Sexual Harassment Prevention<br />
1 Day<br />
In this course, students will learn how to prevent sexual<br />
harassment in the workplace and learn to respond<br />
appropriately if they or one of their co-workers is being<br />
harassed. ILT<br />
Six Sigma Black Belt – 7 DayS<br />
Students will learn to effectively develop and manage a<br />
Six Sigma methodology, including managing customer/<br />
sponsor/team expectation, team members, and<br />
technical data information in order to deliver savings to<br />
ILT<br />
your organization through defect reduction.<br />
Six Sigma Green Belt – 1 Day<br />
Students will implement Six Sigma as a Green Belt.<br />
ILT<br />
ILT<br />
OLL<br />
ML<br />
Instructor-Led Training<br />
OnLine Live - Virtual ILT<br />
Mentored <strong>Learning</strong><br />
www.newhorizons.com<br />
41
Project Business Management Skills Training Training<br />
Project Management Training<br />
Employment Trends<br />
• Out of 13 advertisements for project manager jobs posted on CIO.com and Dice.com, 8 ads either<br />
require or prefer project management certification.<br />
• All 8 ads are for mid- to senior-level IT project management positions that require anywhere from a<br />
minimum of 5 to 11+ more years of experience.<br />
• 5 of the 8 ads say project management certification is “highly desirable,” “an advantage,” “preferred,” or<br />
“a plus.” The three ads that require certification all specify the Project Management Institute’s (PMI)<br />
Project Management Professional (PMP) credential.<br />
• More and more CIOs believe in the importance of project management certifications, according to<br />
research from The Standish Group. The publisher of the CHAOS reports which track IT project success<br />
and failure rates says that two-thirds of CIOs it surveyed regard a PMI certification as valuable. The<br />
number of CIOs who require their project managers to be certified grew from 21% percent in 2005 to<br />
31% percent by 2009.<br />
Go to www.newhorizons.com to find the latest Project Management Courses!<br />
Classroom Rentals<br />
Wondering where to hold your employee training<br />
Reserve our classrooms for the day, week or year.<br />
For more information about dates, times and locations<br />
contact your Account Executive today!<br />
42
Project Management Training<br />
40<br />
Six Sigma<br />
Project Communications Management Project Management for Senior<br />
(13 PDUs*) – 2 Days<br />
Managers (6.5 PDUs*) – 1 Day<br />
Lean Six Sigma Black Belt (32.5 PDUs*) Learn how to improve the efficiency and effectiveness Senior managers, department managers, and<br />
5 Days<br />
of all project-related communications, from initial other key stakeholders will learn the principles and<br />
Lean Six Sigma training combines concepts and planning through closure. Participants will apply all processes of project management. Based on the<br />
methodologies from Lean Manufacturing and Six course principles to a work-related case study taken Project Management Institute’s (PMI’s) proven body of<br />
Sigma. Concepts covered in the course include Lean directly from their work environment. ILT<br />
knowledge, the course introduces students to common<br />
Six Sigma principles and terminology, teamwork<br />
terms, concepts, tools, techniques, documents, and<br />
and project management principles, identifying and Project Human Resource Management processes. ILT<br />
eliminating waste, quality control problem solving (13 PDUs*) – 2 Days<br />
tools, process management, continuous improvement, Students will learn how to develop a human resource Business Skills<br />
analysis and testing, mistake proofing and failure mode plan, acquire optimal team members, develop and<br />
analysis, strategic analysis, managing difficult people, motivate team members, and manage team members Advanced Interpersonal<br />
white papers, and creating project plans. ILT<br />
to accomplish project goals. ILT<br />
Communication (6.5 PDUs*) – 1 Day<br />
Learn to develop effective communication skills<br />
Lean Six Sigma Green Belt (19.5 PDUs*) Project Risk Management (13 PDUs*) that build positive interactions with others through<br />
3 Days<br />
2 Days<br />
understanding communication styles and relationship<br />
Lean Six Sigma training combines concepts and Enables students to enhance their knowledge through building. ILT<br />
methodologies from Lean Manufacturing and Six thorough investigation of risk methodologies. ILT OLL<br />
Sigma. Concepts covered in the course include<br />
Change Management (6.5 PDUs*)<br />
Lean Six Sigma principles and terminology, analytical Project Scope and Time Management 1 Day<br />
problem solving tools, mistake proofing, and charts and (13 PDUs*) – 2 Days<br />
Learn the processes of change, obstacles of change<br />
graphs. ILT<br />
Students will learn tools and techniques to help them and managing change. ILT<br />
determine and deliver products, services, and results<br />
that meet requirements, expectations, and deadlines.<br />
PMI PMBOK-based courses<br />
Getting the Results Without the<br />
ILT OLL<br />
Authority (6.5 PDUs*) – 1 Day<br />
Applying Project Management<br />
Learn strategies to build relationships, identify the key<br />
Methodology and Exam Prep (35 PDUs*) Updating Your Skills: PMBOK Third to people you will need to help complete your project,<br />
5 Days<br />
Fourth Edition (6.5 PDUs*) – 1 Day<br />
ask them for the assistance that you need, and<br />
This course introduces the participants to the principles This course enables participants to compare and orchestrate the process of moving your project forward<br />
and processes of project management based on the contrast PMI’s Guide to Project Management Body to completion. ILT<br />
Project Management Institute’s (PMI’s) proven body of of Knowledge (PMBOK) 3rd Edition and 4th Edition,<br />
knowledge (PMBOK 4th Edition). This course prepares focusing on new and modified processes in the<br />
Negotiating (6.5 PDUs*) – 1 Day<br />
students for the Project Management Professional PMBOK, 4th Edition. This course is very specialized In this course, students will learn how to develop skills<br />
(PMP) or Certified Associate in Project Management and is designed for individuals who are familiar with the to effectively negotiate within a business setting. ILT<br />
(CAPM) exam. ILT OLL PMBOK, 3rd Edition. ILT OLL Organizational Skills (6.5 PDUs*) – 1 Day<br />
Learn how to effectively manage information and time<br />
to make the best use of the stream of information that<br />
flows through the work environment. ILT
Project Management training is an integral focus area at <strong>New</strong> <strong>Horizons</strong>. We have numerous Project<br />
Management Professionals (PMPs) on staff to deliver training and continuously review our course content to ensure<br />
we offer our students the most current project management methodologies and best practices. From entry level to<br />
expert, <strong>New</strong> <strong>Horizons</strong> project management training benefits every project manager<br />
in every industry.<br />
*The PDU (Professional Development Unit) is the measuring unit used by PMI to quantify approved learning and professional service activities.<br />
Typically, one PDU is earned for every one hour spent in a planned, structured learning experience or activity. Fractions of PDUs may be reported<br />
in 0.25 increments following one full hour.<br />
Project+ (19.5 PDUs*; Exam #PK0-002)<br />
3 Days<br />
Understand the challenges of managing IT projects and<br />
get a road map to success. ILT OLL<br />
Project Management skills For<br />
Non-Project Managers (6.5 PDUs*)<br />
1 Day<br />
Learn how to strategically plan a project so you can<br />
achieve the desired results on time and on budget.<br />
Identify project requirements and resources, monitor<br />
the project’s progress, and mitigate related obstacles<br />
so you can lead a team in bringing the project to a<br />
successful completion. ILT<br />
Project Management Fundamentals<br />
(6.5 PDUs*) – 1 Day<br />
Examines the phases of the Project Management life<br />
cycle and Project Manager’s role in each phase. ILT<br />
Project Teams (6.5 PDUs*) – 1 Day<br />
Learn the fundamentals of Project Teams including how<br />
to participate, communicate and build a Project Team.<br />
ILT<br />
Quality Management (6.5 PDUs*) – 1 Day<br />
Understand the quality management process and<br />
identify ways to improve the quality of your<br />
organization’s product and/or service. ILT<br />
Team Participation (6.5 PDUs*) – 1 Day<br />
Learn how to effectively organize and work within a<br />
team environment. ILT<br />
Virtual Teams (6.5 PDUs*) – 1 Day<br />
Learn how to effectively reach team goals and<br />
communicate in a virtual environment. ILT<br />
PROJECT MANAGEMENT<br />
Certified Associate in Project<br />
Management (CAPM®) - Fourth Edition<br />
3 Days<br />
In this course students will apply the generally<br />
recognized practices of project management<br />
acknowledged by the Project Management Institute<br />
(PMI®) to manage projects successfully. ILT OLL ML<br />
Introduction to Agile Project<br />
Management – 1 Day<br />
In this course, students become familiar with the<br />
concepts of traditional project management and<br />
may have used the concepts to manage multiple<br />
projects. Students will use Agile project management.<br />
ILT OLL ML<br />
Introduction to Project Portfolio<br />
Management – 1 Day<br />
In this course, students become familiar with the basic<br />
concepts of Project Portfolio Management (PPM).<br />
ILT OLL ML<br />
Project Management Fundamentals<br />
1 Day<br />
In this course, students will identify effective project<br />
management practices and their related processes.<br />
They will examine the elements of sound project<br />
management and apply the generally recognized<br />
practices to successfully manage projects.<br />
ILT OLL ML<br />
Project Management Professional<br />
(PMP®) Certification: Fourth Edition -<br />
Comprehensive – 5 Days<br />
In this course, students will apply the generally<br />
recognized practices of project management<br />
acknowledged by the Project Management Institute<br />
(PMI®) to successfully manage projects. ILT OLL ML<br />
Introduction to Project Portfolio<br />
Management – 1 Day<br />
In this course, students become familiar with the basic<br />
concepts of Project Portfolio Management (PPM).<br />
ILT OLL<br />
Risk Management Professional<br />
(PMI-RMP) Certification – 3 Days<br />
In this course, students will apply the generally<br />
recognized practices of project risk management<br />
acknowledged by the Project Management Institute<br />
(PMI) to manage project risks successfully. ILT OLL<br />
Project+ Certification - A CompTIA<br />
Certification (2009 Objectives)<br />
5 Days<br />
This course delves into the unique challenges of<br />
managing IT projects, and offers a roadmap to success.<br />
It was specifically designed to address the skills<br />
inventory and performance outcomes that you need to<br />
be successful in todays volatile IT market. ILT OLL ML<br />
Microsoft Project<br />
Project 2003 – Level 1 (6.5 PDUs*)<br />
1 Day<br />
Students will learn the critical skills necessary to create<br />
and modify a project plan file that contains tasks,<br />
resources, and resource assignments. ILT<br />
Project 2003 – Level 2 (6.5 PDUs*)<br />
1 Day<br />
Students will work with a project plan once it has<br />
entered the project implementation phase. ILT<br />
Project 2003 Professional (6.5 PDUs*)<br />
1 Day<br />
Use Project Professional 2003 to create, coordinate,<br />
and communicate project information in a consistent<br />
and efficient manner within the framework of an<br />
Enterprise Project Management environment. ILT<br />
Project 2003 Web Access (6.5 PDUs*)<br />
1 Day<br />
This course is designed for individuals who will need to<br />
interact with the Project Server environment to update<br />
project progress and to view project and resource<br />
information. ILT<br />
Project 2007 – Level 1 (6.5 PDUs*)<br />
1 Day<br />
Create a project plan containing tasks, organize these<br />
tasks in a work breakdown structure containing task<br />
relationships, create and assign resources, and finalize<br />
the project to implement the project plan. ILT<br />
Project 2007 – Level 2 (6.5 PDUs*)<br />
1 Day<br />
Exchange project plan data with other applications,<br />
update project plans, create visual reports, and reuse<br />
project plan information. ILT<br />
Project 2007 Professional (6.5 PDUs*)<br />
1 Day<br />
Use Project Professional 2007 to create, coordinate,<br />
and communicate project information in a consistent &<br />
efficient manner within the framework of an Enterprise<br />
Project Management (EPM) environment. ILT<br />
Project 2007 Web Access (6.5 PDUs*)<br />
1 Day<br />
Students will use Project 2007 to access project<br />
information located on a server, as well as to report<br />
progress on assigned project tasks. ILT<br />
ILT<br />
OLL<br />
ML<br />
Instructor-Led Training<br />
OnLine Live<br />
Mentored <strong>Learning</strong><br />
www.newhorizons.com<br />
41
Locations - With over 300 centers in 70 countries, <strong>New</strong> <strong>Horizons</strong> is the world’s largest independent IT training<br />
company. Through an integrated learning approach that ensures that new knowledge can be applied to real life<br />
situations, <strong>New</strong> <strong>Horizons</strong> delivers a full range of technology and business skills training from basic application and<br />
desktop productivity tools to complex and integrated business systems.<br />
42<br />
Alabama<br />
Birmingham: 205-942-2522<br />
Arizona<br />
Phoenix: 480-736-9300<br />
Pima: 520-290-5600<br />
Sierra Vista: 800-720-4012<br />
Tucson: 520-290-5600<br />
California<br />
Anaheim: 714-221-3100<br />
Burbank: 818-333-4600<br />
Carlsbad: 858-880-2200<br />
Chula Vista: 858-880-2200<br />
Laguna Hills: 714-221-3100<br />
Los Angeles: 310-342-3500<br />
Palm Desert: 858-880-2200<br />
Sacramento: 916-609-4700<br />
San Bernardino: 888-825-6684<br />
San Diego: 858-880-2200<br />
San Francisco: 714-940-8000<br />
San Marcos: 858-880-2200<br />
Colorado<br />
Broomfield: 303-285-1746<br />
Colorado Springs: 719-380-0300<br />
Denver (Downtown): 303-572-5425<br />
Denver (Englewood): 303-745-0100<br />
Loveland: 970-461-0300<br />
Connecticut<br />
Fairfield & <strong>New</strong> Haven Counties<br />
203-375-3370<br />
Hartford: 860-768-3777<br />
Delaware<br />
Wilmington: 610-239-9052<br />
District of Columbia<br />
Washington, DC: 202-737-6808<br />
Florida<br />
Fort Lauderdale: 954-572-8600<br />
Gainesville: 352-378-8007<br />
Jacksonville: 904-564-9500<br />
Miami: 305-265-7576<br />
Orlando: 407-210-4200<br />
Pensacola: 850-434-3414<br />
Tampa: 813-387-3500<br />
West Palm Beach: 561-967-7976<br />
Georgia<br />
Atlanta: 770-270-2000<br />
Hawaii<br />
Honolulu: 808-947-4474<br />
Illinois<br />
Chicago (Downtown): 773-693-6000<br />
Chicago (Rosemont Area): 773-693-6000<br />
O’Fallon: 314-429-3311<br />
Indiana<br />
Indianapolis: 317-575-7600<br />
Purdue University: 317-575-7639<br />
Iowa<br />
Cedar Rapids: 319-294-9035<br />
Des Moines: 515-226-3265<br />
Quad Cities: 563-441-1515<br />
Kansas<br />
Kansas City/Overland Park: 913-660-9999<br />
Kentucky<br />
Lexington: 859-266-2900<br />
Louisville: 502-426-8519<br />
Louisiana<br />
Lafayette: 337-989-2369<br />
<strong>New</strong> Orleans: 504-849-6600<br />
Maryland<br />
Baltimore: 410-597-9722<br />
Massachusetts<br />
Boston: 617-574-8713<br />
Waltham: 781-487-3200<br />
Worcester:<br />
Michigan<br />
Detroit: 313-964-9504<br />
Livonia: 734-525-1501<br />
East Lansing: 517-318-4005<br />
Grand Rapids: 616-574-7500<br />
Kalamazoo: 269-353-1501<br />
Troy: 248-824-1000<br />
Minnesota<br />
Minneapolis: 651-287-9950<br />
St. Paul: 651-287-9950<br />
Twin Cities: 651-287-9950<br />
Mississippi<br />
Biloxi: 877-424-5694<br />
Jackson: 601-914-4500<br />
Missouri<br />
St. Louis: 314-429-3311<br />
Nebraska<br />
Lincoln: 402-464-8004<br />
Omaha: 402-331-4123<br />
Nevada<br />
Las Vegas: 702-214-3910<br />
Reno: 775-851-4333<br />
<strong>New</strong> Hampshire<br />
Nashua: 603-882-4900<br />
<strong>New</strong> Jersey<br />
Cherry Hill: 856-667-4200<br />
Iselin: 732-767-1000<br />
Parsippany: 732-767-1000<br />
Princeton: 609-570-6900<br />
<strong>New</strong> Mexico<br />
Albuquerque: 505-830-7100<br />
new York<br />
Albany: 518-452-6444<br />
Long Island: 631-499-7929<br />
<strong>New</strong> York City: 646-695-5700<br />
Rochester: 585-427-2150<br />
Syracuse: 315-449-3290<br />
North Carolina<br />
Charlotte: 704-522-9747<br />
Fayetteville: 910-822-1080<br />
Greensboro: 336-299-5022<br />
Raleigh-Durham: 919-336-1000<br />
Ohio<br />
Akron: 330-899-9220<br />
Cincinnati: 513-554-0111<br />
Cleveland: 216-332-7960<br />
Columbus: 614-798-1000<br />
Dayton: 937-879-6080<br />
Oklahoma<br />
Oklahoma City: 405-516-4000<br />
Tulsa: 918-346-6226<br />
Oregon<br />
Beaverton: 503-641-8292<br />
Eugene: 541-431-7333<br />
Portland: 503-641-2927<br />
Salem: 503-364-5399<br />
Pennsylvania<br />
Allentown: 610-867-4002<br />
Harrisburg: 717-791-0200<br />
King of Prussia: 610-270-8700<br />
Lancaster: 717-791-0200<br />
Philadelphia: 215-774-9943<br />
Pittsburgh: 412-920-5100<br />
Reading: 610-685-1313<br />
Wilkes-Barre/Scranton: 570-270-2700<br />
Puerto Rico<br />
San Juan: 787-999-1000<br />
Rhode Island<br />
Providence: 401-654-5252<br />
South Carolina<br />
Charleston: 843-760-3579<br />
Columbia: 803-935-0555<br />
Greenville: 864-569-0008<br />
South Dakota<br />
Sioux Falls: 605-339-3221<br />
Tennessee<br />
Chattanooga: 423-892-3085<br />
Knoxville: 865-691-1515<br />
Memphis: 901-375-1533<br />
Nashville: 615-251-6955<br />
Texas<br />
Austin: 512-349-9555<br />
Dallas: 972-490-5151<br />
El Paso: 915-772-2365<br />
Fort Worth: 817-737-8997<br />
Houston: 713-552-1414<br />
San Antonio: 210-308-8200<br />
Utah<br />
Salt Lake City: 801-952-4300<br />
Virginia<br />
Richmond: 804-320-4600<br />
Tysons Corner: 703-749-4030<br />
Washington<br />
Seattle: 425-216-5058<br />
Spokane: 509-328-8077<br />
Vancouver: 503-924-1260<br />
West Virginia<br />
Charleston/Huntington: 304-345-7590<br />
Wisconsin<br />
Appleton: 888-610-1055<br />
Eau Claire: 800-378-1664<br />
La Crosse: 800-378-1664<br />
Madison: 608-836-8384<br />
Milwaukee: 414-607-5600<br />
The Fox Cities: 920-967-6000<br />
Wausau: 800-378-1664
Canada<br />
Toronto, Canada: 416-216-4603<br />
Europe<br />
Albania - Tirana: 355 4 22 40 706<br />
Austria - Vienna: 43 140705871011<br />
Belgium - Viaanderena: 32 0 3 830 74 40<br />
Belgium - Brussels: 32 (0)3 830 74 40<br />
Bulgaria - Sofia: 359 2 4210040<br />
Czech Republic - Praha: 421 2 3218 1000<br />
England - London: 44 0 8700 844438<br />
Germany - Berlin: 49 30 206 39 50<br />
Germany - Bielefeld: 49 511 902290<br />
Germany - Braunschweig: 49 531 2885990<br />
Germany - Bremen: 49 421 3308 0<br />
Germany - Cologne(Koeln): 49 221 952752 0<br />
Germany - Dortmund: 49 2301 91810<br />
Germany - Düsseldorf: 49 211 30 26 76 0<br />
Germany - Frankfurt: 49 6196 7775 150<br />
Germany - Hamburg: 49 40 300 600 0<br />
Germany - Hannover: 49 511 902290<br />
Germany - Kiel: 49 431 200 6259<br />
Germany - Leipzig: 49 40 300 6000<br />
Germany - Mainz: 0800 258 258 0<br />
Germany - Mannheim: 0800 258 258 0<br />
Germany - Munich: 0800 258 258 0<br />
Germany - Nuremburg: 0800 258 258 0<br />
Germany - Oldenburg: 441 361168 0<br />
Germany - Stuttgart: 49 711 72816 950<br />
Ireland - Galway: 353 91 392800<br />
Ireland - Dublin: 353 1 8898700<br />
Latvia - Riga: 371 728 5325<br />
Portugal - Lisbon: 351 210 345 800<br />
Romania - Bucharest: 402 132 11568<br />
Slovakia - Bratislava: 421 2 3218 1000<br />
Slovakia - Košice: 421 55 3218 101<br />
Spain - Barcelona: 34 93 418 64 01<br />
Spain - Madrid: 34 91 571 71 61<br />
Stockholm - Sweden: 46 8 55 11 86 00<br />
Switzerland - Zurich: 41 0 44 515 0333<br />
The Netherlands - Amsterdam: 31 30 750 8518<br />
The Netherlands - Eindhoven: 040 237 7732<br />
The Netherlands - Elsloo: 046 457 1170<br />
The Netherlands - Rotterdam: 31102012100<br />
The Netherlands - Utrecht: 31 30 750 8500<br />
The Netherlands - Zwolle: 31 (0)800 024 5000<br />
Turkey - Istanbul: 90 212 273 0202<br />
Middle East<br />
Bahrain - Manama: 973 17535393<br />
Israel - Tel Aviv: 972 3 710 0730<br />
Jordan - Amman: 00962 6 5672118<br />
Kuwait - Kuwait City: 965 222 40190<br />
Lebanon - Beirut Central District:<br />
961 1 98 98 06<br />
Lebanon - Beirut Zalka: 961 1 893 311<br />
Oman - Muscat: 968 24600647<br />
Qatar, Doha: 974 4666601<br />
Saudi Arabia - Abha: 966 7 221 6906<br />
Saudi Arabia - Ahsa: 966 35305007<br />
Saudi Arabia - Al Baha: 00966 7 725 6688<br />
Saudi Arabia - Al-Jubail: 966 3 346 5464<br />
Saudi Arabia - Al-Khobar: 009-6638588882<br />
Saudi Arabia - Bisha: 07 622 5876<br />
Saudi Arabia - Buraidah: 966 638 27999<br />
Saudi Arabia - Hafer-al Baten: 966 3 7231616<br />
Saudi Arabia - Hail: 8001210121<br />
Saudi Arabia - Jazan: 966 7 3170509<br />
Saudi Arabia - Jeddah: 966 2 6683184<br />
Saudi Arabia - Khamis Mushait: 966 7 2375051<br />
Saudi Arabia - Madinah Munawarah<br />
966 4 8223333<br />
Saudi Arabia - Makkah: 966 2 549 3555<br />
Saudi Arabia - Najran: 966 7 522 544 4<br />
ext:109<br />
Saudi Arabia - Riyadh: 966 14496140<br />
Saudi Arabia - Tabouk: 966 442 11111<br />
Saudi Arabia - Taif: 966 273 76600<br />
Syria - Aleppo City: 963 21 268 9602<br />
Syria - Damascus: 963 11 2311 100<br />
U.A.E. - Abu Dhabi: 971 2 6266667<br />
U.A.E. - Dubai: 971 4 3962222<br />
Yemen - Sana’a: 967 1 448573<br />
Africa<br />
Egypt - Alexandria: 203-543-0820<br />
Egypt - Cairo (Dokki): 002 02-3-761-7013<br />
Egypt - Cairo (Nasr City): 002 02 4024902<br />
Egypt - Dakhalia: 20 50 2239667<br />
Egypt - Mansoura: 50 223 9667<br />
Ethiopia - Addis Ababa:<br />
Kenya - Nairobi: 254 2 2246145<br />
Libya - Tripoli: 218 21 3610014<br />
Malawi - Blantyre: 265 1 672347 / 671919<br />
Malawi - Lilongwe: 265 1 753 319<br />
Mozambique - Maputo: 258 21326291 / 2<br />
Nigeria - Abuja: 234 8036484640<br />
Nigeria - Festac: 23 480 2864 2518<br />
Nigeria - Ikeja-Lagos: 234 1 7901013<br />
South Africa - Cape Town: 27 21 419 3213<br />
South Africa - Mpumalanga:<br />
Tanzania - Arusha: 255 27 250 7395<br />
Tanzania - Dar es Salaam: 255 22 2113502<br />
Uganda - Kampala: 256 41 257987<br />
Zimbabwe - Harare: 263 42 53198<br />
Latin America<br />
Brazil - São Paulo: 55 11 3251 1100<br />
Chile - Santiago: 56 2 657 6300<br />
Costa Rica - San Jose: 506 2231 1101<br />
Ecuador - Guayaquil: 593 4 2308460<br />
Ecuador - Quito: 593 222 2000<br />
El Salvador - San Salvador: 503 245 0399<br />
Guatemala - Guatemala City: 502 24134000<br />
Honduras - Tegucigalpa: 504 239 3300<br />
Mexico - Mexico City: 504 239 3300<br />
Nicaragua - Managua: 505 222 2767<br />
Panama - Panama City: 507 366 6888<br />
Peru - Arequipa: 51 54 604444<br />
Peru - Lima: 511 619 2900<br />
Asia Pacific<br />
Australia - Brisbane: 61 7 3835 2600<br />
Australia - Melbourne: 61 3 9670 3366<br />
Australia - <strong>New</strong>castle: 61 2 4969 0690<br />
Australia - Perth: 61 8 9265 9600<br />
Australia - Sydney: 61 2 8263 5900<br />
Bangladesh - Chittagong: 880 31 657507<br />
Bangladesh - Dhaka: 880 2 8619613<br />
Bangladesh - Gulshan: 880 171 7734612<br />
Cambodia - Phnom Penh: 855 23 214 000<br />
Guam - Hagatna: 671 633 4811<br />
India - Agra: 91 9359694296<br />
India - Ahmedabad: 91 079 2545 0088<br />
India - Aligarh: 91 999 782-8999<br />
India - Ambala: 91 9813170107<br />
India - Arangabad: 91 8805054242<br />
India - Bangalore: 91 80 559 5380 88<br />
India - Belgaum: 91 0831 421 6997<br />
India - Bhavnagar: 91 0278 2520481<br />
India - Chennai: 91 44 43596284/ 43596285<br />
India - Delhi: 91 11 24361514<br />
India - Gurgaon: 91 124 4267582<br />
India - Hyderabad: 91 40 64576243<br />
India - Jaipur: 91 141 4004700<br />
India - Jalandhar: 098 150 18437<br />
India - Kanpur: 91 0512 3271123<br />
India - Kolkata: 91 33 22895129<br />
India - Navi Mumbai: 91 022 27824343<br />
India - Pune: 91 09271264892<br />
India - Rewari: 91 01274 250040<br />
Malaysia - Johor Bahru: 607 276 7500<br />
Malaysia - Kota Kinabalu: 6088 257 023<br />
Malaysia - Kuala Lumpur: 603 2694 6455<br />
Malaysia - Kuantan: 6088-257-023<br />
Malaysia - Kuching: 6082-412-189<br />
Malaysia - Penang: 604-226-3588<br />
Malaysia - Petaling Jaya: 603 7955 1800<br />
Nepal - Kathmandu: 977 1 5550505<br />
Pakistan - Karachi: 92 21 438 2352<br />
Singapore - Singapore: 65 6822 8282<br />
South Korea - Kangnam: 82 2 554 7230<br />
South Korea - Seoul: 82 2 723-7230<br />
Vietnam - Ho Chi Mhin: 84 8 38423333<br />
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