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Huntington Ingalls Newport News Anthem Key ... - Benefits Connect

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<strong>Anthem</strong> Blue Cross and Blue Shield<br />

<strong>Key</strong>Care 150 Member Booklet<br />

This member booklet fully explains your health care benefits and how you can maximize them. Treat<br />

it as you treat the owner’s manual for your car - store it in a convenient place and refer to it<br />

whenever you have questions about your health care coverage.<br />

Important: This is not an insured benefit plan. The benefits described in this member booklet or any<br />

amendments hereto are funded by the employer who is responsible for their payment. <strong>Anthem</strong><br />

provides administrative claims payment services only and does not assume any financial risk or<br />

obligation with respect to claims.<br />

Important phone numbers<br />

Member Services<br />

804-358-1551<br />

in Richmond<br />

800-893-9626<br />

from outside Richmond<br />

How to obtain language assistance<br />

<strong>Anthem</strong> is committed to communicating with our members about their health plan, regardless of their<br />

language. <strong>Anthem</strong> employs a Language Line interpretation service for use by all of our Member Services<br />

Call Centers. Simply call the Member Services phone number on the back of your ID card and a<br />

representative will be able to assist you. Translation of written materials about your benefits can also<br />

be requested by contacting Member Services.<br />

Si necesita ayuda en español para entender este documento, puede solicitarla sin costo<br />

adicional, llamando al número de servicio al cliente.<br />

(If you need Spanish-language assistance to understand this document, you may request<br />

it at no additional cost by calling the customer service number.)<br />

Hours of operation:<br />

Monday-Friday<br />

8:00 a.m. to 6:00 p.m. ET<br />

Saturday<br />

9:00 a.m. to 1:00 p.m. ET<br />

On-site <strong>Anthem</strong> Representative<br />

757-688-8323<br />

Visit us on-line at:<br />

www.anthem.com<br />

PP-INTRO (7/11)<br />

<strong>Anthem</strong> Blue Cross and Blue Shield is the trade name of <strong>Anthem</strong> Health Plans of Virginia, Inc.

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