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Alumna is Commencement Speaker<br />
<strong>Becker</strong> <strong>College</strong>’s<br />
116th commencement<br />
ceremony took<br />
place on Saturday,<br />
May 17 at the<br />
Centrum Convention<br />
Center in downtown<br />
Worcester. Associate<br />
and bachelor degrees<br />
were awarded to 276<br />
graduates.<br />
In her first visit to<br />
<strong>Becker</strong> in almost four<br />
decades, Colleen<br />
Crotty Barrett, the<br />
president and chief<br />
operating officer of<br />
Colleen Crotty Barrett ’64 Southwest Airlines<br />
Co., delivered the keynote address “The Three C’s:<br />
Customer Service, Commitment and Care. Colleen is a<br />
native of Bellows Falls, Vermont. She graduated with<br />
highest honors from <strong>Becker</strong> <strong>College</strong> in 1964 with a legal<br />
secretary degree. She recalled her student days with<br />
pleasure. Not being one of the wealthier students, she<br />
had to work to pay her way. But she knew that education<br />
was important and eventually applied much of what<br />
she was taught at <strong>Becker</strong> to her career. During her<br />
remarks, she stressed that the most important attribute<br />
to have is a passion for whatever you do. It will make<br />
success possible. She also believes that a truly successful<br />
leader will make service to employees and customers a<br />
high priority.<br />
Ms. Barrett makes an impression as a very warm and<br />
caring person who is open and friendly to everyone she<br />
meets. She arrived in Worcester the day before graduation,<br />
to visit her brother and his family who live in the<br />
area. She took the time to tour the campus that has<br />
Dean of Students Retires<br />
Dr. David Berquist<br />
Dr. David Bergquist ended 30 years<br />
at <strong>Becker</strong> with his retirement in June.<br />
He came to <strong>Becker</strong> in 1973 to establish<br />
the co-op program He later became<br />
the dean of students on the Worcester<br />
campus and served as acting provost in<br />
the mid 90’s when <strong>Becker</strong> added fouryear<br />
programs.<br />
Dr. Bergquist earned his bachelor’s<br />
and master’s degrees at the University<br />
of Maine. He taught high school for<br />
undergone many changes since she was last here.<br />
Accustomed to having very full days, she even found<br />
time to have early morning coffee with Carolyn<br />
Sheldon Desjardins, an old friend and Cedar Hall roommate,<br />
early Saturday morning.<br />
She began her career as a secretary in the law firm<br />
of future Southwest founder, Herbert D. Kelleher.<br />
When he launched Southwest in 1971, Colleen was right<br />
there with him as the first employee of the brand new<br />
airline. She held several vice presidential offices, before<br />
being named president and C.O.O. of the company in<br />
2001. Today she is the highest ranking woman in U.S.<br />
airlines history.<br />
Ms. Barrett was awarded the prestigious Kupfer<br />
Distinguished Executive Award in 2002 by Texas A&M<br />
University, which recognizes leading business executives<br />
who exemplify professionalism, enthusiasm and dedication.<br />
She is ranked number 13 on Fortune Magazine’s<br />
most powerful women in business list and was placed on<br />
the “Women to Watch” list in that publication.<br />
Southwest is the fourth largest U.S. airline earning $5.5<br />
billion in revenues. The college recognized Ms.<br />
Barrett’s many achievements and involvement in numerous<br />
civic, charitable and political organizations in Texas<br />
by awarding her the honorary degree, Doctor of<br />
Humane Letters. Many graduates expressed pride and<br />
pleasure in having such a successful alumna give the<br />
commencement address.<br />
An honorary degree was conferred upon Warren C.<br />
“Bud” Lane, Jr. a Worcester attorney who spent his lifetime<br />
serving on the boards and committees of various<br />
organizations. Mr. Lane was a <strong>Becker</strong> <strong>College</strong> trustee<br />
from 1950-1997. His late father, Warren C. Lane, was<br />
president of <strong>Becker</strong> <strong>College</strong> for over 40 years.<br />
Dr. David Bergquist, retiring college dean, was also<br />
awarded an honorary degree, following 30 years of service<br />
to the college.<br />
several years, served in the military for<br />
a time and then earned his doctorate<br />
at the University of Nebraska. After his<br />
retirement, he returned to Central<br />
Maine and plans to teach part-time at<br />
area colleges.<br />
BECKER BRIDGES / 13