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Spring 2004 - Becker College

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Alumna is Commencement Speaker<br />

<strong>Becker</strong> <strong>College</strong>’s<br />

116th commencement<br />

ceremony took<br />

place on Saturday,<br />

May 17 at the<br />

Centrum Convention<br />

Center in downtown<br />

Worcester. Associate<br />

and bachelor degrees<br />

were awarded to 276<br />

graduates.<br />

In her first visit to<br />

<strong>Becker</strong> in almost four<br />

decades, Colleen<br />

Crotty Barrett, the<br />

president and chief<br />

operating officer of<br />

Colleen Crotty Barrett ’64 Southwest Airlines<br />

Co., delivered the keynote address “The Three C’s:<br />

Customer Service, Commitment and Care. Colleen is a<br />

native of Bellows Falls, Vermont. She graduated with<br />

highest honors from <strong>Becker</strong> <strong>College</strong> in 1964 with a legal<br />

secretary degree. She recalled her student days with<br />

pleasure. Not being one of the wealthier students, she<br />

had to work to pay her way. But she knew that education<br />

was important and eventually applied much of what<br />

she was taught at <strong>Becker</strong> to her career. During her<br />

remarks, she stressed that the most important attribute<br />

to have is a passion for whatever you do. It will make<br />

success possible. She also believes that a truly successful<br />

leader will make service to employees and customers a<br />

high priority.<br />

Ms. Barrett makes an impression as a very warm and<br />

caring person who is open and friendly to everyone she<br />

meets. She arrived in Worcester the day before graduation,<br />

to visit her brother and his family who live in the<br />

area. She took the time to tour the campus that has<br />

Dean of Students Retires<br />

Dr. David Berquist<br />

Dr. David Bergquist ended 30 years<br />

at <strong>Becker</strong> with his retirement in June.<br />

He came to <strong>Becker</strong> in 1973 to establish<br />

the co-op program He later became<br />

the dean of students on the Worcester<br />

campus and served as acting provost in<br />

the mid 90’s when <strong>Becker</strong> added fouryear<br />

programs.<br />

Dr. Bergquist earned his bachelor’s<br />

and master’s degrees at the University<br />

of Maine. He taught high school for<br />

undergone many changes since she was last here.<br />

Accustomed to having very full days, she even found<br />

time to have early morning coffee with Carolyn<br />

Sheldon Desjardins, an old friend and Cedar Hall roommate,<br />

early Saturday morning.<br />

She began her career as a secretary in the law firm<br />

of future Southwest founder, Herbert D. Kelleher.<br />

When he launched Southwest in 1971, Colleen was right<br />

there with him as the first employee of the brand new<br />

airline. She held several vice presidential offices, before<br />

being named president and C.O.O. of the company in<br />

2001. Today she is the highest ranking woman in U.S.<br />

airlines history.<br />

Ms. Barrett was awarded the prestigious Kupfer<br />

Distinguished Executive Award in 2002 by Texas A&M<br />

University, which recognizes leading business executives<br />

who exemplify professionalism, enthusiasm and dedication.<br />

She is ranked number 13 on Fortune Magazine’s<br />

most powerful women in business list and was placed on<br />

the “Women to Watch” list in that publication.<br />

Southwest is the fourth largest U.S. airline earning $5.5<br />

billion in revenues. The college recognized Ms.<br />

Barrett’s many achievements and involvement in numerous<br />

civic, charitable and political organizations in Texas<br />

by awarding her the honorary degree, Doctor of<br />

Humane Letters. Many graduates expressed pride and<br />

pleasure in having such a successful alumna give the<br />

commencement address.<br />

An honorary degree was conferred upon Warren C.<br />

“Bud” Lane, Jr. a Worcester attorney who spent his lifetime<br />

serving on the boards and committees of various<br />

organizations. Mr. Lane was a <strong>Becker</strong> <strong>College</strong> trustee<br />

from 1950-1997. His late father, Warren C. Lane, was<br />

president of <strong>Becker</strong> <strong>College</strong> for over 40 years.<br />

Dr. David Bergquist, retiring college dean, was also<br />

awarded an honorary degree, following 30 years of service<br />

to the college.<br />

several years, served in the military for<br />

a time and then earned his doctorate<br />

at the University of Nebraska. After his<br />

retirement, he returned to Central<br />

Maine and plans to teach part-time at<br />

area colleges.<br />

BECKER BRIDGES / 13

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