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Intellectual Capital Measurement Methods

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<strong>Intellectual</strong> <strong>Capital</strong> <strong>Measurement</strong> <strong>Methods</strong><br />

Value Chain<br />

Scoreboard<br />

Intangible<br />

Asset Monitor<br />

<strong>Intellectual</strong><br />

<strong>Capital</strong><br />

Navigator<br />

and <strong>Intellectual</strong><br />

<strong>Capital</strong><br />

Index<br />

(IC Index)<br />

Value Creation<br />

Index<br />

Lev<br />

(2002)<br />

Sveiby<br />

(1997)<br />

Roos<br />

and<br />

others<br />

(1997)<br />

Ittner<br />

and<br />

others<br />

(2000)<br />

A matrix of nonfinancial indicators arranged in<br />

three categories according to the cycle of development:<br />

Discovery, Learning, Implementation,<br />

Commercialization.<br />

Management selects indicators, based on the<br />

strategic objectives of the firm, to measure four<br />

aspects of creating value from intangible assets.<br />

By: 1) growth, 2) renewal, 3) utilization /<br />

efficiency; and 4) risk reduction / stability.<br />

The Intangible Assets Monitor consists on a formal<br />

presentation of several relevant indicators<br />

for measuring assets according to the company<br />

strategy. This indicators form the base to create<br />

and develop a company with knowledge focused<br />

strategy. It can be integrated in the management<br />

information systems. The object is to<br />

represent the intangible assets from different<br />

perspectives: growth and renewal, efficiency<br />

and stability.<br />

<strong>Intellectual</strong> capital is broken down into 3 areas:<br />

human, relational and organizational plus the<br />

conventional physical and monetary resources.<br />

These are all subdivided. Several user-friendly<br />

plots are produced including a navigator, a conceptual<br />

diagram of how the company works in<br />

IC terms. Indices are defined based on the key<br />

resources and resource transformations in the<br />

navigator.<br />

The purpose of the method is to help managers<br />

to visualize growth by measuring the <strong>Intellectual</strong><br />

<strong>Capital</strong>.<br />

For the creators of the method, the importance<br />

of the specific measures varies from one company<br />

to another. They suggest four high level<br />

categories as the foundation for discussion in<br />

individual cases. The develop of measures within<br />

these categories is formed by a three stage<br />

process:<br />

1. A critical review of existing indicators<br />

2. Development of indicators that represent the<br />

flows between different <strong>Intellectual</strong> <strong>Capital</strong> categories<br />

3. Develop a hierarchy of <strong>Intellectual</strong> <strong>Capital</strong><br />

indices<br />

All the indices have to be aggregated into a single<br />

index that can be used to make comparison<br />

over time of the same unit or even compare with<br />

other business units. The critical factor for the successful<br />

application of the method is the process of<br />

creation of the <strong>Intellectual</strong> <strong>Capital</strong> Services, and<br />

this is the point in which the experience of the <strong>Intellectual</strong><br />

<strong>Capital</strong> Services lies, the assistance to<br />

the companies to create their own ICIndex.<br />

Drivers of value are derived from an extensive<br />

literature survey and advanced statistics. Metrics<br />

are weighted and combined to give a Value<br />

Creation Index. The index is compared and<br />

combined with financial data.<br />

disadvantages are that the<br />

indicators are contextual<br />

and the meanings of the resource<br />

definitions can vary<br />

between each organization<br />

and each purpose, which<br />

makes comparisons very<br />

difficult. They cannot be<br />

connected easily to financial<br />

results.<br />

ECONOMICS AND ORGANIZATION OF ENTERPRISE 1/2008<br />

43

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