November - Club Victoria Inc.
November - Club Victoria Inc.
November - Club Victoria Inc.
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New club victoria website:<br />
Goes live<br />
Phil Ryan, McWilliam’s Mount Pleasant Chief Winemaker (on left) and sixth<br />
generation family member and McWilliam’s Senior Winemaker, Scott McWilliam.<br />
Peter Craig<br />
95th Presidents Report<br />
7<br />
Steven Bowman<br />
6 Board Questions to ask<br />
Julia Camm<br />
<strong>Club</strong> Member as Good Citizen<br />
Victor Hamit<br />
Discplinary Proceedings<br />
President’s Report 7<br />
Preparing for the Christmas Period 11<br />
9<br />
22<br />
23<br />
About McWilliam’s Wines 13-15<br />
Profile - Lisa Prideaux 16<br />
Trauma - Protect your staff 19<br />
What clubs want - Do they Know 20<br />
Out & About<br />
Australasian Gaming Expo<br />
Study Tour 2011 28<br />
G2E Global Gaming Expo<br />
Study Tour to Las Vegas 2011 29<br />
At Your Service<br />
Trade Directory 30<br />
Everyone who has been exposed to the wonderful world of<br />
Information Systems understands that development can take<br />
a little longer than expected. There are many reasons for that<br />
suffice to say the new <strong>Club</strong>s <strong>Victoria</strong> Website is LIVE.<br />
However, as members who know data would agree the site will<br />
be under constant redevelopment as we respond to member’s<br />
needs and recommendations. The new site is focused on providing<br />
information and access for all club sector clubs with a members’<br />
only section under MY CLUB.<br />
New features include more information in our preferred supplier<br />
service directory to allow clubs to learn more about those partners<br />
wanting to provide clubs with a buyer advantage; we also add a new<br />
event management section and our media and policy section will<br />
be updated on a regular basis. We also include all licensed clubs in<br />
the <strong>Club</strong> Directory and we identify those clubs with gaming and<br />
those that are members of <strong>Club</strong>s <strong>Victoria</strong>.<br />
Members will have direct access to the Enable HR program that<br />
allows you to manage staff more effectively which is exclusive to<br />
members. Recruitment will build and we will soon launch the jobs<br />
board and when we launch the Presidents <strong>Club</strong> a unique page will<br />
be added as demand for information grows.<br />
<strong>Club</strong> Television is a new inclusion which will feature interesting<br />
programs and we will begin to provide access for clubs to the<br />
latest news and information on <strong>Club</strong> TV. Our new E-Commerce<br />
and E-News capability will link to the social network sites and we<br />
will begin to use Twitter and Face Book to communicate with the<br />
market.<br />
To help improve our data management we will reconstruct our<br />
CRM program which will then allow clubs to manage their<br />
own information to ensure they are kept up-to-date. These<br />
modifications will be rolled out in the new year. cC<br />
CLUBConnect October 2011 5