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DALE CITY – PENTAGON & CRYSTAL CITY - PRTC

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<strong>DALE</strong> <strong>CITY</strong> <strong>–</strong> <strong>PENTAGON</strong> & <strong>CRYSTAL</strong> <strong>CITY</strong><br />

From Dale City To<br />

Pentagon and Crystal City<br />

NORTH<br />

Jefferson Plaza 1 & 2<br />

Crystal City<br />

VRE Station<br />

Map not<br />

to scale<br />

Crystal Gateway North<br />

15TH ST<br />

18TH ST<br />

Crystal Mall 3<br />

Three Crystal Park<br />

7<br />

<strong>CRYSTAL</strong><br />

Pentagon<br />

Connecting OmniRide Routes:<br />

Dale City<strong>–</strong>Navy Yard, Dale City<strong>–</strong>Washington,<br />

Lake Ridge<strong>–</strong>Pentagon/Crystal City,<br />

Lake Ridge<strong>–</strong>Washington, Manassas, Montclair,<br />

Rosslyn/Ballston, South Rt. 1/Rt. 1<br />

Other Connecting Services:<br />

Metrobus, DASH, and other regional transit<br />

Pentagon<br />

5<br />

Pentagon<br />

END<br />

EADS<br />

11TH<br />

8<br />

12TH<br />

CLARK<br />

Crystal<br />

City<br />

20TH ST<br />

6<br />

23RD ST<br />

26TH<br />

CLARK<br />

National<br />

Center<br />

1 & 2<br />

LINDEN<strong>DALE</strong><br />

SM Beville<br />

School<br />

DELANEY<br />

<strong>DALE</strong><br />

<strong>CITY</strong><br />

KIRK<strong>DALE</strong><br />

KAISER<br />

START<br />

<strong>DALE</strong> BLVD<br />

1<br />

Lindendale<br />

Commuter<br />

Lot<br />

KEYTONE<br />

HILLEN<strong>DALE</strong><br />

LAKE RIDGE<br />

I-95 I-95<br />

I-395<br />

I-95/495<br />

Non-stop<br />

along I-95<br />

and I-395<br />

<strong>CRYSTAL</strong><br />

<strong>CITY</strong><br />

Dale City<br />

Commuter Lot<br />

2<br />

GEMINI<br />

<strong>DALE</strong> BLVD<br />

GREENWOOD<br />

GLEN<strong>DALE</strong><br />

MINNIEVILLE<br />

PRINCE WILLIAM PKWY<br />

3<br />

NOBLEWOOD PLAZA<br />

First Baptist<br />

Church<br />

SMOKETOWN RD<br />

GREAT<br />

OAKS DR<br />

CATON HILL<br />

KILLARNEY DR<br />

WOODBRIDGE<br />

Telegraph Rd<br />

Commuter<br />

Lot<br />

TELEGRAPH RD<br />

4<br />

Horner Rd<br />

Commuter Lot<br />

I-95<br />

EXIT 158<br />

Bus Stop<br />

(Bus also stops at the<br />

numbered timepoints)<br />

Transfer Center<br />

Commuter Lot<br />

Point of Interest<br />

Metrorail Station<br />

VRE Train Station<br />

©2014, Potomac and Rappahannock<br />

Transportation Commission<br />

Design by Smartmaps, Inc.


Trip<br />

Number<br />

D-201<br />

D-301T<br />

D-202<br />

D-203<br />

D-204<br />

D-205<br />

D-206<br />

D-207<br />

D-208<br />

1<br />

BUS<br />

STARTS<br />

at<br />

Lindendale<br />

Commuter<br />

Lot<br />

4:30<br />

—<br />

4:59<br />

5:12<br />

5:27<br />

5:38<br />

5:43<br />

6:27<br />

7:35<br />

2<br />

Bus<br />

Leaves<br />

from<br />

Dale City<br />

Commuter<br />

Lot<br />

4:36<br />

—<br />

5:05<br />

5:18<br />

5:33<br />

5:45<br />

5:49<br />

6:34<br />

7:42<br />

3<br />

Bus<br />

Leaves<br />

from<br />

Minnieville<br />

at<br />

Noblewood<br />

Plaza<br />

4<br />

Bus<br />

Leaves<br />

from<br />

Horner Rd./<br />

I-95<br />

Commuter<br />

Lot<br />

5<br />

Bus<br />

Leaves<br />

from<br />

Pentagon<br />

(Bus Bay<br />

L1)<br />

6<br />

Bus<br />

Leaves<br />

from<br />

Clark<br />

and<br />

23rd St<br />

MONDAY — FRIDAY MORNING SERVICE<br />

4:42<br />

—<br />

5:12<br />

5:25<br />

5:40<br />

5:52<br />

5:56<br />

6:41<br />

7:48<br />

4:52<br />

5:05<br />

5:22<br />

5:35<br />

5:50<br />

6:03<br />

6:07<br />

6:52<br />

7:58<br />

5:16<br />

5:32<br />

5:47<br />

6:06<br />

6:19<br />

6:32<br />

6:37<br />

7:26<br />

8:26<br />

5:25<br />

—<br />

5:56<br />

6:14<br />

6:27<br />

6:40<br />

6:45<br />

7:34<br />

8:34<br />

For other late morning trips, see Lake Ridge OmniRide Schedules.<br />

7<br />

Bus<br />

Leaves<br />

from<br />

Crystal<br />

Mall 3<br />

These are approximate drop-off times.<br />

Buses will not wait for listed times.<br />

Only shaded trips operate on Modified Holidays—see other side. See other side for trip to Pentagon and Crystal City.<br />

5:30<br />

—<br />

6:01<br />

6:19<br />

6:32<br />

6:45<br />

6:50<br />

7:39<br />

8:39<br />

8<br />

BUS<br />

ENDS<br />

at<br />

12th St.<br />

and Old<br />

Jeff Davis<br />

5:33<br />

—<br />

6:04<br />

6:22<br />

6:35<br />

6:48<br />

6:53<br />

7:42<br />

8:42<br />

INSTRUCTIONS<br />

The route always runs from left to right.<br />

The map and timetable also read from left to right.<br />

The bus stops here at listed times.<br />

Look for the matching symbol below the map.<br />

1<br />

1<br />

Transfer Center is a location where many transfer options are<br />

available between <strong>PRTC</strong> buses or other regional transit services.<br />

Transfers are also possible at other locations where routes intersect.<br />

The bus stops at each of the times listed below the symbol.<br />

The bus travels here sometimes.<br />

See schedule for trips that travel this route variation.<br />

2:15<br />

2:30<br />

2:45<br />

3:00<br />

The timetable shows WHEN the bus stops. Times are always<br />

approximate and depend upon traffic and weather conditions.<br />

Shaded trips operate on modified holidays.<br />

FARES, SMARTRIP ® AND TRANSFERS<br />

Exact cash fare or SmarTrip is required; the driver does not carry cash.<br />

Regular Fares<br />

One-way cash fare to/from Northern Virginia and Washington.........................$ 7.70<br />

One-way SmarTrip fare ..................................................................................$ 5.75<br />

Local destinations within Prince William, Manassas and Manassas Park.........$ 1.30<br />

Local Bus Day Pass <strong>–</strong> SmarTrip Only (see below)............................................$ 3.00<br />

Local Bus Weekly Pass <strong>–</strong> SmarTrip Only (see below).......................................$12.00<br />

Reduced Fares<br />

(See below for eligibility) 9:30 AM to 3PM and after 7 PM<br />

One-way fare*................................................................................................$ 3.85<br />

Local Bus Day Pass <strong>–</strong> SmarTrip Only (see below)............................................$ 1.50<br />

Local Bus Weekly Pass <strong>–</strong> SmarTrip Only (see below).......................................$ 6.00<br />

*MUST BE PAID WITH CASH OR WMATA issued Senior (65+)/Disabled SmarTrip card<br />

FREE Fares<br />

Children 5 & under (2 per paying adult, children 8 and under cannot ride unattended)<br />

Local Bus Day Passes and Weekly Passes may be purchased on buses and SmarTrip<br />

sales locations. Passes are good for travel within Prince William, Manassas and Manassas<br />

Park. Day Passes are valid all day on the date issued. Weekly passes are valid for one<br />

week from first use. PASSES CAN ONLY BE PURCHASED WITH A SMARTRIP CARD.<br />

Reduced Fare Eligibility is applicable to adults 60 years and older, persons with a disability<br />

or persons presenting a valid Medicare card. Senior citizen verification may be required.<br />

Riders eligible for reduced fares on <strong>PRTC</strong> buses MUST PAY WITH CASH or WMATA issued<br />

Senior (65+)/Disabled SmarTrip Card. Passengers meeting reduced fare eligibility may apply<br />

for a Reduced Fare Eligibility Card by contacting <strong>PRTC</strong>’s Customer Service.<br />

TRANSFER OPTIONS<br />

Transfers ARE ONLY AVAILABLE FOR FARES PAID WITH SMARTRIP. They are good for 3<br />

hours on the day issued.<br />

Using a SmarTrip card:<br />

The electronic farebox will calculate and automatically deduct the correct fare from your<br />

SmarTrip card.<br />

When paying in cash:<br />

No transfers. Must pay separate fares on each bus.<br />

Between <strong>PRTC</strong> Buses and VRE Trains:<br />

• VRE monthly pass holders—boarding a <strong>PRTC</strong> bus at a VRE Station or the bus stop<br />

nearest a VRE Station ride FREE. When riding a <strong>PRTC</strong> bus to get to a VRE Station, the<br />

applicable bus fare is required.<br />

• ALL other VRE pass holders—are required to pay applicable bus fare when traveling to<br />

and from VRE Stations.


National<br />

Center<br />

1 & 2<br />

26TH<br />

<strong>CRYSTAL</strong> <strong>CITY</strong><br />

CLARK<br />

<strong>DALE</strong> <strong>CITY</strong> <strong>–</strong> <strong>PENTAGON</strong> & <strong>CRYSTAL</strong> <strong>CITY</strong><br />

From Pentagon and<br />

Crystal City To Dale City<br />

Route Lines<br />

23RD ST<br />

Three Crystal<br />

Park<br />

Regular trips<br />

DL trips through<br />

Lake Ridge<br />

DL-X trips<br />

Bus Stop<br />

(Bus also stops at the<br />

numbered timepoints)<br />

Transfer Center<br />

Commuter Lot<br />

Point of Interest<br />

Metrorail Station<br />

VRE Train Station<br />

©2014, Potomac and Rappahannock<br />

Transportation Commission<br />

Design by Smartmaps, Inc.<br />

<strong>CRYSTAL</strong><br />

20TH ST<br />

9<br />

20TH ST<br />

Crystal<br />

City<br />

Crystal<br />

Mall 3<br />

10<br />

START<br />

18TH ST<br />

START<br />

DL-X Trips<br />

15TH ST<br />

17<br />

I-95 & Rt. 123<br />

Commuter Lot<br />

12TH<br />

11TH ST<br />

RT 123<br />

Non-stop<br />

along I-95<br />

and I-395<br />

11<br />

Map not<br />

to scale<br />

EXIT<br />

160<br />

EADS<br />

ARMY-NAVY<br />

Crystal City<br />

VRE Station<br />

I-395 I-95<br />

I-95<br />

I-95/<br />

I-495<br />

ELYSIAN<br />

HERNDON<br />

OLD JEFFERSON DAVIS<br />

Crystal<br />

Gateway<br />

North<br />

NORTH<br />

EXIT 158<br />

I-95<br />

Jefferson Plaza 1 & 2<br />

WOODBRIDGE<br />

Old Bridge &<br />

Rt 123 / I-95<br />

Commuter<br />

Lot<br />

12<br />

CLIPPER<br />

Pentagon<br />

Pentagon<br />

Horner Rd<br />

Commuter Lot<br />

13<br />

Telegraph Rd<br />

Commuter<br />

Lot<br />

Lake Ridge<br />

Commuter<br />

Lot<br />

TACKETTS<br />

MILL<br />

MINNEVILLE<br />

TELEGRAPH<br />

HARBOR<br />

Public<br />

Storage<br />

GROUPE DR<br />

COLBY<br />

POTOMAC MILLS CIR<br />

KILLARNEY DR<br />

Tacketts Mill<br />

Commuter Lot<br />

OAKWOOD<br />

ANTIETAM<br />

LAKE RIDGE<br />

<strong>PRTC</strong> Transit Center<br />

Commuter Lot<br />

Pentagon<br />

Pier 1<br />

POTOMAC MILLS RD<br />

WORTH<br />

CATON HILL<br />

Woodbridge<br />

High School<br />

OLD BRIDGE<br />

HEDGES RUN<br />

<strong>PRTC</strong><br />

Transit Center<br />

First Baptist<br />

Church<br />

DILLINGHAM SQ<br />

Festival<br />

Shopping<br />

Center<br />

Connecting OmniRide Routes:<br />

Dale City<strong>–</strong>Navy Yard, Dale City<strong>–</strong>Washington,<br />

Lake Ridge<strong>–</strong>Pentagon/Crystal City,<br />

Lake Ridge<strong>–</strong>Washington, Manassas, Montclair,<br />

Rosslyn/Ballston, South Rt. 1/Rt. 1<br />

Other Connecting Services:<br />

Metrobus, DASH, and other regional transit<br />

POTOMAC MILLS RD<br />

PRINCE WILLIAM PKWY<br />

SMOKETOWN RD<br />

SMOKETOWN<br />

Ashdale<br />

Plaza<br />

WESTRIDGE<br />

18<br />

END<br />

DL-X trips<br />

BIRCH<strong>DALE</strong><br />

14<br />

ELM FARM RD<br />

19<br />

MINNIEVILLE<br />

<strong>PRTC</strong> Transit Center<br />

DL-1X & DL-2X continue to Montclair and<br />

South Route 1 after <strong>PRTC</strong> Transit Center.<br />

Connecting bus service: Dale City OmniLink,<br />

Dumfries OmniLink, Woodbridge/Lake Ridge<br />

OmniLink, Cross County Connector,<br />

Prince William Metro Direct and<br />

all Dale City OmniRide routes.<br />

GLEN<strong>DALE</strong><br />

GREENWOOD<br />

Fire Station<br />

Hillendale<br />

Commuter Lot<br />

HILLEN<strong>DALE</strong><br />

PRINCE<br />

WILLIAM<br />

PARKWAY<br />

KEYTONE<br />

Lindendale<br />

Commuter<br />

Lot<br />

END<br />

DL trips<br />

16<br />

<strong>DALE</strong> BLVD<br />

<strong>DALE</strong> BLVD<br />

END<br />

<strong>DALE</strong> BLVD<br />

KAISER<br />

KINGSMAN<br />

KIRK<strong>DALE</strong><br />

DELANEY<br />

QUATE<br />

GEMINI<br />

Dale City<br />

Commuter Lot<br />

<strong>DALE</strong> <strong>CITY</strong><br />

SM Beville<br />

School<br />

15


Trip<br />

These are approximate drop-off times. Buses will not wait for listed times.<br />

Number<br />

MONDAY—FRIDAYAFTERNOON&EVENINGSERVICE<br />

L-201 12:17 12:24 12:29 12:34 * Continues — to Lake Ridge — see — Lake Ridge<strong>–</strong>Pentagon &—<br />

Crystal City schedule. —<br />

D-301 Originates — at Navy Yard — — see Dale City<strong>–</strong>Navy Yard — schedule. 12:34 * 1:04<br />

— 1:27 1:31<br />

L-202 2:03 2:10 2:15 2:20 * Continues — to Lake Ridge — see — Lake Ridge<strong>–</strong>Pentagon &—<br />

Crystal City schedule. —<br />

D-302 Originates — at Navy Yard — — see Dale City<strong>–</strong>Navy Yard — schedule. 2:20 * 2:50<br />

— 3:13 3:17<br />

D-201<br />

D-202<br />

D-203<br />

D-204<br />

D-205<br />

D-206<br />

3:23<br />

3:58<br />

4:25<br />

4:53<br />

5:23<br />

6:11<br />

3:33<br />

4:08<br />

4:34<br />

5:02<br />

5:33<br />

6:19<br />

3:39<br />

4:14<br />

4:39<br />

5:07<br />

5:38<br />

6:23<br />

3:44<br />

4:19<br />

4:45<br />

5:13<br />

5:43<br />

6:27<br />

4:15<br />

4:51<br />

5:17<br />

5:45<br />

6:16<br />

7:08<br />

4:27<br />

5:03<br />

5:31<br />

5:59<br />

6:28<br />

7:20<br />

4:37<br />

5:13<br />

5:41<br />

6:09<br />

6:38<br />

7:30<br />

4:44<br />

5:20<br />

5:48<br />

6:16<br />

6:45<br />

7:37<br />

L-209 6:34 6:42 6:46 6:50 * Continues — to Lake Ridge — see — Lake Ridge<strong>–</strong>Pentagon &—<br />

Crystal City schedule. —<br />

D-123 Originates — at State Department—see — Dale City<strong>–</strong>Washington — schedule. 6:50 * 7:20<br />

— 7:44 7:51<br />

L-210 7:47 7:54 7:58 8:02 * Continues — to Lake Ridge — see — Lake Ridge<strong>–</strong>Pentagon &—<br />

Crystal City schedule. —<br />

D-310 Originates — at Navy Yard — — see Dale City<strong>–</strong>Navy Yard — schedule. 8:02 * 8:24<br />

— 8:56 9:03<br />

*These buses hold at the Pentagon for transfers from other OmniRide routes.<br />

Only shaded trips operate on Modified Holidays—see other side.<br />

Trip<br />

These are approximate drop-off times. Buses will not wait for listed times.<br />

Number<br />

MONDAY <strong>–</strong> FRIDAYCOMBINEDLAKERIDGE/<strong>DALE</strong><strong>CITY</strong>TRIPS•EVENING (SEE NOTES ON MAP)<br />

DL-1<br />

DL-1X<br />

DL-2<br />

DL-2X<br />

9<br />

BUS STARTS<br />

at<br />

Clark<br />

and<br />

20th St.<br />

Originates at State Dept.<br />

Originates at State Dept.<br />

10<br />

Bus Leaves<br />

from<br />

Crystal<br />

Mall 3<br />

12<br />

Bus Leaves<br />

from<br />

Pentagon<br />

(Bus Bay L1)<br />

7:15<br />

—<br />

7:37<br />

—<br />

11<br />

Bus Leaves<br />

from<br />

12th St<br />

and<br />

Eads<br />

17<br />

Bus Leaves<br />

from<br />

123 & I-95<br />

Commuter<br />

Lot<br />

7:43<br />

7:43<br />

8:05<br />

8:05<br />

12<br />

Bus Leaves<br />

from<br />

Pentagon<br />

(Bus Bay L1)<br />

13<br />

Bus Leaves<br />

from<br />

Horner Rd./<br />

I-95<br />

Commuter Lot<br />

—<br />

7:46<br />

—<br />

8:08<br />

13<br />

Bus Leaves<br />

from<br />

Horner Rd./<br />

I-95<br />

Commuter Lot<br />

18<br />

BUS ENDS<br />

at<br />

<strong>PRTC</strong><br />

Transit<br />

Center<br />

—<br />

7:54<br />

—<br />

8:19<br />

Only shaded trips operate on Modified Holidays—see other side.<br />

14<br />

Bus Leaves<br />

from<br />

Minnieville<br />

and<br />

Elm Farm<br />

15<br />

Bus Leaves<br />

from<br />

Dale City<br />

Commuter<br />

Lot<br />

8:13<br />

—<br />

8:35<br />

—<br />

15<br />

Bus Leaves<br />

from<br />

Dale City<br />

Commuter<br />

Lot<br />

16<br />

BUS ENDS<br />

at<br />

Lindendale<br />

Commuter<br />

Lot<br />

19<br />

BUS ENDS<br />

at<br />

Dale<br />

and<br />

Birchdale<br />

8:15<br />

—<br />

8:37<br />

—<br />

SmarTrip ® Sales Locations<br />

<strong>PRTC</strong> Transit Center<br />

Administrative Office (7 AM <strong>–</strong> 7 PM)<br />

14700 Potomac Mills Road, Woodbridge, VA<br />

(703) 730-6664<br />

The Commuter Stores<br />

• Ballston<br />

4238 Wilson Blvd.,<br />

Suite 1244<br />

Arlington, VA<br />

(703) 528-3541<br />

• Crystal City<br />

1615-B Crystal Square Arcade<br />

Arlington, VA<br />

(703) 413-4287<br />

• Rosslyn<br />

1700 N. Moore St., Suite 235<br />

Arlington, VA<br />

(703) 525-1995<br />

Other Outlets<br />

• SmarTrip cards may be purchased and value added at the<br />

<strong>PRTC</strong> Transit Center, some Giant and CVS Stores and online<br />

at SmarTrip.com. See the complete list of local outlets at<br />

<strong>PRTC</strong>transit.org<br />

• Vending machines located at the Franconia-Springfield,<br />

Vienna and West Falls Church Metro Stations and other<br />

locations with large parking facilities.<br />

• Online at SmarTrip.com and Commuterpage.com.<br />

Other <strong>PRTC</strong> Services<br />

• Metro Direct offers three routes to connect you with<br />

nearby Metrorail stations. Prince William Metro<br />

Direct connects eastern Prince William with the<br />

Franconia-Springfield Metro Station, with stops at the<br />

<strong>PRTC</strong> Transit Center, Potomac Mills Mall and Route 1<br />

in Woodbridge. Manassas Metro Direct connects<br />

Manassas with the West Falls Church Metro Station,<br />

with stops at Manassas Mall and Manassas VRE<br />

Station. And the Linton Hall Metro Direct serves<br />

stops along the Linton Hall Corridor then travels<br />

express on I-66 to the West Falls Church Metro<br />

Station.<br />

• OmniLink® local (demand responsive) buses serve<br />

six routes in Prince William and the Manassas area.<br />

With advanced notice, buses can leave the route to<br />

serve locations up to 3/4 mile off the route.<br />

• Cross County Connector connects Eastern Prince<br />

William and the Manassas area, with transfers to local<br />

OmniLink buses and OmniRide commuter buses.<br />

• OmniMatch® is a FREE ridematching service that<br />

matches you with a carpool or vanpool that best suits<br />

your commute needs.<br />

Connecting Service<br />

OmniRide connects to these other regional transit providers.<br />

• Metrorail and Metrobus system provides service<br />

throughout the Washington Metropolitan area.<br />

(202) 637-7000<br />

• Fairfax Connector buses serve Northern Virginia,<br />

including shuttles to Tysons Corner from West Falls<br />

Church Metro Station. (703) 339-7200<br />

• Virginia Railway Express has six commuter rail stations<br />

in the Prince William and Manassas areas.<br />

(800) RIDE-VRE<br />

Other Commuter Services<br />

OmniRide also participates in these regional commuter<br />

programs:<br />

• SmartBenefits ® is a tax-free, employer-sponsored<br />

transit benefit. It is electronically paid monthly and can<br />

be downloaded to SmarTrip cards. (202) 962-1326.<br />

• Guaranteed Ride Home (GRH)—This program relieves<br />

commuters of the fear of being stranded in the event of a<br />

personal emergency or unscheduled overtime by<br />

providing up to four free rides home per year.<br />

(800) 745-RIDE.


What is OmniRide<br />

OmniRide offers commuters weekday<br />

rush hour service (excluding holidays)<br />

from locations throughout Prince<br />

William County and the City of<br />

Manassas to destinations that include<br />

the Vienna, West Falls Church and<br />

Franconia-Springfield Metro Stations,<br />

the Pentagon, Crystal City, Rosslyn/<br />

Ballston, Tysons Corner, downtown<br />

Washington, Capitol Hill, and<br />

Washington Navy Yard.<br />

Holiday Service<br />

Modified Holiday Service—<br />

The buses that operate on modified<br />

holidays are noted with shaded times<br />

on the schedule. OmniRide will<br />

provide limited service on Martin<br />

Luther King, Jr. Day, Presidents’ Day,<br />

Columbus Day, Veteran’s Day,<br />

Thanksgiving Friday, and Christmas<br />

Eve.<br />

Holiday Schedule—No service on:<br />

New Year’s Day, Memorial Day,<br />

Independence Day, Labor Day,<br />

Thanksgiving Day and Christmas Day.<br />

Customer Service<br />

<strong>PRTC</strong> Customer Service Office is<br />

open Monday-Friday, 5:30 AM to<br />

8:30 PM (except some holidays).<br />

To contact us:<br />

• Call (703) 730-6664 or<br />

(888) 730-6664<br />

• Email Omni@OmniRide.com<br />

• Write to 14700 Potomac Mills<br />

Road, Woodbridge, VA 22192<br />

Schedules and other service<br />

related information are available on<br />

the web at <strong>PRTC</strong>transit.org. For the<br />

latest service updates by email,<br />

subscribe to our Rider Express<br />

email list at <strong>PRTC</strong>transit.org.<br />

Emergency Service Plan<br />

Pick up a copy of the Emergency<br />

Service Plan brochure, which<br />

details procedures for snow and<br />

non-weather related emergencies.<br />

The plan is also available at<br />

<strong>PRTC</strong>transit.org or call Customer<br />

Service to have a brochure mailed<br />

to you.<br />

Welcome Aboard!<br />

Lost and Found<br />

Items found on buses will be held at the OmniRide Transit<br />

Center at 14700 Potomac Mills Road, Woodbridge, VA for<br />

30 days. To inquire about a lost item, please call (703)<br />

730-6664 or email Omni@OmniRide.com.<br />

Priority Seating and Special Needs<br />

Front row “Priority Seating” has been designated on every<br />

bus. Please accommodate the special needs of<br />

mobility-impaired passengers by giving up those seats as<br />

needed. Applications for Priority Seating Passes may be<br />

downloaded online, or obtained by mail or by calling<br />

(703) 730-6664 or (888) 730-6664. All buses are<br />

wheelchair accessible. Each bus can accommodate two<br />

wheelchairs; passengers in wheelchairs who plan to board<br />

at a bus stop are encouraged to call Customer Service at<br />

(703) 730-6664 prior to their trip to ensure a wheelchair<br />

space is available. For Virginia Relay Center<strong>–</strong>TDD call 711.<br />

Title VI Policy<br />

In compliance with Title VI of the Civil Rights Act of 1964, it<br />

is <strong>PRTC</strong>’s policy to use its best efforts to assure that no<br />

person shall be excluded from participation or denied the<br />

benefits of <strong>PRTC</strong>’s services, on the grounds of race, color<br />

or national origin. To file a complaint, contact <strong>PRTC</strong>’s<br />

Customer Service or visit the “Passenger Rights” page at<br />

<strong>PRTC</strong>transit.org.<br />

Passenger Conduct<br />

<strong>PRTC</strong> reserves the right to deny entry to,<br />

expel and/or temporarily or permanently<br />

ban any person from <strong>PRTC</strong> property and/or<br />

vehicles, who in the judgement of the <strong>PRTC</strong><br />

management or its agent, is imperiling<br />

public safety or being a public nuisance.<br />

Actions that could imperil public safety or<br />

qualify as a public nuisance include, but<br />

are not limited to, 1) verbal or physical<br />

intimidation; 2) disrespecting the rights of<br />

other <strong>PRTC</strong> patrons; 3) use of profanity;<br />

4) lewd behavior; 5) refusal to pay a fare;<br />

and 6) defacing or otherwise damaging<br />

<strong>PRTC</strong>-owned assets.

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