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LUXURY SOCIETY MARKET GUIDE ITALY emailvision OVERVIEW DETAILS Emailvision is a leader in on-demand software for online relationship marketing. We power smart email, mobile and social marketing with built-in customer intelligence, helping luxury brands to engage with fans and loyal customers beyond traditional channels. To make it possible for streams online, we provide excellence in software and integrations with key business applications, while luxury brands possess invaluable information about their customers. With this knowledge, luxury brands are able to develop the most innovative and personalised communications to foster stronger, more enduring relationships, taking full advantage of the unprecedented 350,000 campaigns every month worldwide. Our work has always been about giving marketers complete control of their online campaigns, without heavy reliance on internal IT, through cutting edge technology. Yet, when it comes to service and support, we take the old-fashioned approach. Being customer-focused is one of our core values and our highly responsive and dependable staff work closely with clients to help them achieve their marketing goals. References Hermès, Mercedes-Benz, Sandro… just three of over 3,000 clients worldwide. Permanent staff: Over 600 Argentina, Austria, Belgium, Brazil, Canada, China, France, Germany, Hong-Kong, Israel, Italy, Mexico, Netherlands, Portugal, Spain, Sweden, Switzerland, UK, USA MANAGEMENT CONTACT Nick Heys Founder and CEO Nathalie Chaboche EMAILVISION ITALY Via Borgonuovo 24 20121 Milano luxury@emailvision.com www.emailvision.com/luxury Corporate Members 13
Knowledge is power. LUXURY SOCIETY MARKET GUIDE ITALY The Global Blue Dossier is an ethnographic deep dive into the customers that luxury brands value the most, yet often know the least: wealthy, upwardly mobile travellers. ‘The Growing Complexity of the Chinese Shopper’ provides insights and recommendations that will equip you with a unique, strategic advantage. We detail the needs and nuances of the Chinese global shopper, the most important and influential customer group we’ve ever witnessed. Be first to know. Email us on intelligence@global-blue.com and we’ll be in touch. Global Blue OVERVIEW In the age of the globalized economy and emerging markets, boundless travel is a fact of life and the East is rising. The world is changing and every business needs to answer the same questions. Who are tomorrow’s customers How do you reach them How should you speak to them How do you give them the service they want The world’s fastest growing economies are changing the face of wealth, and all of us, from big businesses to boutique brands, are entering a new age where the customers we value the most are the people we know the least. Every retail and hospitality business will need to engage and delight a new kind of customer, bringing unprecedented opportunity for growth from global shoppers – the world’s most valuable customers. Every business needs them, one company knows them. Blue has been guiding tomorrow’s customers for the last 30 years. Today we serve in excess of 60,000 global shoppers each and every day – 1 every 1.5 second in 40 countries on 5 continents. Global Blue offers them all the services they need to shop and spend wisely when travelling in foreign countries. DETAILS Employees: 1200 MANAGEMENT Manelik Sfez VP Partner & Corporate Marketing Marie Bergfelt Senior Manager, Corporate Communications We are the experts in international travellers’ shopping and spending;; hotels, and help them to maximise their share of business from the lucrative global shopper market. Global Blue’s range of services includes VAT/GST refunds, dynamic currency conversion, front-line staff training and education, marketing services in the global shoppers’ countries of origin and at destination, POS and retail technologies, as well as intelligence and consultancy services. CONTACT GLOBAL BLUE Via Carlo Noe, 33 21013 Gallarate (VA) Italy www.global-blue.com/corporate intelligence@global-blue.com Bespoke reports Annual reviews Quarterly briefings www.global-blue.com/corporate Corporate Members 15
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