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Local Coverage<br />

and in suburban Arlington. Before<br />

long a 40 percent advertising revenue<br />

increase followed. Wes Turner,<br />

the Star Telegram’s publisher, told<br />

me the key was providing a sevenday-a-week,<br />

current news report in<br />

zoned sections of the paper that was<br />

professionally produced. 2<br />

• Another variant in making zoned<br />

local news work editorially and<br />

financially is provided by the independently<br />

owned Daily Herald of<br />

suburban Chicago and Gannett’s<br />

Journal News in New York City’s<br />

Westchester suburbs. Neither has<br />

a real metro “center,” so multiple<br />

editions put different communities<br />

in the lead position. As might be expected,<br />

both papers have relatively<br />

large reporting and editing staffs<br />

given their circulation, but there is a<br />

payoff in household penetration and<br />

broadening the advertising base.<br />

These examples demonstrate that a<br />

well-targeted, professionally produced<br />

local focus can be an editorial and<br />

business success, though it probably<br />

takes skill and some luck to get the<br />

geography right.<br />

Keeping Business In Mind<br />

There is one more business challenge,<br />

little discussed externally but well<br />

known inside metro papers, in trying<br />

to reconcile a local-local focus with<br />

advertiser preferences. Increasingly,<br />

advertisers clamor for, and insist on,<br />

being placed in the paper’s A-section.<br />

The theory is that sports, features,<br />

and local are only read by part of the<br />

audience while nearly everyone at least<br />

leafs through the front section. (Take<br />

a look at a midweek sports section of<br />

your favorite metro and you will see<br />

just how little advertising is there.)<br />

Putting more local stories on the<br />

front, with their jumps inside this section,<br />

addresses this challenge to some<br />

degree. Still, that is not enough copy,<br />

as hardened business types would put<br />

it, “to run around the ads.” A block of<br />

national and international news needs<br />

to stay.<br />

While no business model has yet<br />

emerged to fully replace the one that<br />

drove newspaper profits so high in<br />

years past, experimentation with new<br />

strategies must happen given the clear<br />

and irreversible erosion of the old<br />

business model. In this regard, “going<br />

local” is not all that different, in a<br />

business sense, from newspapers trying<br />

to improve their online capacity on a<br />

branded site while the business model<br />

to support it is being constructed.<br />

As of the end of 2007, here is my<br />

scorecard on hyperlocal. Does its<br />

content, for the most part, merit being<br />

called “news” in the way journalists<br />

have understood the word Maybe, but<br />

often not. Will it work as a business<br />

Maybe, but there is little encouraging<br />

evidence yet. Meanwhile, thinning<br />

the traditional print report, even if<br />

financially necessary, runs risks of its<br />

own—like losing the attention of loyal<br />

print readers even as advertising on the<br />

printed page is likely to provide most<br />

of the advertising revenues well into<br />

the next decade. <br />

Rick Edmonds is media business<br />

analyst at the Poynter Institute. He<br />

is also coauthor of the chapter about<br />

newspapers in the annual State of<br />

the News Media yearbook, published<br />

online by the Project for Excellence<br />

in Journalism.<br />

2<br />

A lengthier story about the Fort Worth situation by Rick Edmonds can be found at<br />

http://poynter.org/content/content_view.aspid=12287.<br />

Stories About Me<br />

‘Being local these days is not just being a one-way flow of information.’<br />

By Bill Ostendorf<br />

Newspapers are missing the<br />

point about local news. It isn’t<br />

about geography. It isn’t about<br />

breadth of coverage. It isn’t even about<br />

news. It’s about me.<br />

That’s what has changed. Readers<br />

want the news to be about them; to<br />

speak to them; to address their questions<br />

and concerns directly.<br />

That’s what the Web has taught readers.<br />

Broadcast news (which shamelessly<br />

promotes itself with campaigns like<br />

“your news source” or “we care about<br />

you”) has also shaped what people<br />

want from their media. Polls such as<br />

the annual survey on media credibility<br />

by the Pew Research Center for the<br />

People and the Press indicate that local<br />

and national TV news have more credibility<br />

than their counterparts in print.<br />

TV has become the trusted source. I<br />

would argue that one reason is that<br />

they know how to be about me.<br />

Unfortunately, newspaper newsrooms<br />

don’t get it. And here is something<br />

else they don’t get: The biggest<br />

changes have to take place in the print<br />

edition, not just on the Web. Most newspaper<br />

editors try to fix print problems<br />

with a redesign, and right now they are<br />

more likely to do something radical or<br />

unusual. Unfortunately, most redesigns<br />

are purely cosmetic and don’t address<br />

the underlying <strong>issue</strong>s.<br />

Fixing their relationship with readers<br />

will require new approaches to writ-<br />

36 <strong>Nieman</strong> Reports / Winter 2007

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