The Calgary Fire Department looks forward to hosting you at the ...

CANADIAN
ASSOCI ATION
OF FIRE CHIEFS
The Calgary Fire Department
looks forward to hosting you at
the 2011 Canadian Association
of Fire Chief’s Conference.
2010-1326

CONTENTS
WELCOME LETTERS 01
GETTING TO CALGARY /
HOST HOTEL 03
AGENDA-AT-A-GLANCE 04
COMPANION PROGRAM 07
FUN NIGHT 07
CollaBoRatioN
CANADIAN CBRNE FIRST
RESPONDERS CONFERENCE
ITINERARY 08
CONTENTS
WELCOME TO CALGARY –
GO WESTERN 13
POST-CONFERENCE –
TWO DAY WORKSHOP 14
PROGRAM HIGHLIGHTS 15
REACHING YOUR AUDIENCE 19
SPONSORSHIP OPPORTUNITIES 20
REGISTRATION FORMS /
TRAVEL INFORMATION REQUEST 22
AWARDS OF EXCELLENCE:
NATIONAL FIRE CHIEF
OF THE YEAR AWARDS 12

1
INTRODUCTION & WELCOME
Greetings from Fire Chief Rob Simonds
It is difficult to imagine that a more fitting conference theme
could have been envisaged by our Calgary Fire Department
Organizing Committee for Fire-Rescue 2011 than TAKING
THE LEAD. Calgarians are famous for their belief that second
best is simply not good enough. Consider a few of these
facts: for the past five years, Calgary has been in the top
30 cities worldwide in the Mercer Quality of Life Surveys;
according to The Economist magazine, it is the 5th best city
in the world in which to live; Forbes magazine ranked it as the
world’s cleanest city in 2007; and Mercer rated Calgary as the
world’s first-place eco-city last year. Clearly, Calgary is a fine
venue for Fire-Rescue Canada 2011.
CAFC members have come to expect great things from our annual Fire-Rescue Canada Conference. They
are assured that it will provide them with outstanding education and training programs, valuable networking
opportunities and memorable social programs for themselves and their companions. This Preliminary Program
clearly demonstrates that all of these ingredients are in place for Calgary.
Between 2001 and 2006, Calgary’s population grew by 12.4 per cent. During the same time period, Alberta’s
population increased by 10.6 per cent, while that of Canada grew by 5.4 per cent. Beyond doubt, Calgary is the
place to be. I look forward to seeing you in Calgary and encourage you to take the opportunity to experience
a part of Canada that offers a combination of urban sophistication, western hospitality and truly spectacular
physical grandeur.
Fire Chief Rob Simonds, CFO
President, CAFC
Host City Chief’s Welcome
The Calgary Fire Department is thrilled to be hosting the
upcoming Canadian Association of Fire Chiefs’ Conference in
September 2011. In addition to being educational, eye-opening
and enjoyable, it will expose you to many of the highlights and
amenities that Calgary and the Calgary Fire Department have
to offer.
I invite you to come and see our world-class fire training
academy, which houses a water reuse system, allowing us to
save up to 150 million litres of water annually by ceasing consumption
of potable water for our training exercises. We’ will
take you on a tour of our state-of-the art Emergency Vehicle
and Equipment Maintenance Facility and finally, you’ll get to lto see first hand how we mend mind and body on
a visit to our Wellness Centre.
In addition to enjoying our western hospitality, we look forward to sharing our western heritage with you, which
includes a night of rodeo at the Gerlitz Ranch.
I am confident that the 2011 conference will serve as a unique and rewarding opportunity to network with peers,
enhance your skills and learn from a line up of world-class speakers. You can count on a warm Alberta welcome.
Come share in the learning and networking environment we have planned for you.
I look forward to seeing you in fall 2011.
Sincerely,
W. (Bruce) Burrell
Fire Chief, Calgary Fire Department

2
Welcome Message from Benoit Laroche
CCFM/FC President
On behalf of the Canadian Council of Fire Marshals / Fire
Commissioners, I would like to welcome the Canadian
Association of Fire Chiefs (CAFC) and the Canadian Council of
Fire Marshal and Fire Commissioners (CCFM/FC) delegates
to 2011 Fire-Rescue Canada, Calgary, Alberta.
I also want to take this opportunity to express my deepest
appreciation to the City of Calgary, the Calgary Fire
Department, members of the organizing committee and the
Alberta Fire Commissioner’s Office for “Taking the Lead”, and
their work with the hosting of the 103rd CAFC Conference.
The committee deployed every effort to make your stay in Calgary a satisfying and unforgettable experience.
I am very pleased to see both, the CAFC and CCFM/FC, having their annual Convention in the City of Calgary.
Once again, the executives of both Associations will meet jointly to share their mutual concerns and objectives
in providing fire services in Canada.
I encourage delegates to participate in the presentations of the outstanding guest speakers and break-out session
speakers. These speakers will share their knowledge and many years of expertise as they “took the lead”
in their respective fields.
I also encourage CAFC members to take time to network with your peers and members of the CCFM/FC from
across Canada and to visit the suppliers that will showcase their new products and technologies.
Benoit Laroche
CCFM/FC President
Fire Marshal
Province of New Brunswick
CollaBoRatioN – Canadian CBRNE First Responders Conference
CollaBoRatioN is an annual conference for individuals working with Chemical, Biological, Radiological, Nuclear
and Explosive (CBRNE) response teams. Conference participants are often front-line emergency services workers.
Most participants will have attended the Canadian Emergency Management College in Ottawa and are
looking to stay on top of new developments and gain further knowledge and skills in the CBRNE area.
In partnership with the Canadian Association of Fire Chiefs (CAFC) the Calgary Fire Department is looking
forward to being part of the 2011 CAFC conference being held in Calgary from September 25 – 28, 2011.
We are excited about the partnership and being part of the educational track of the 2011 CAFC conference.
We thank you for your understanding and continued support and look forward to seeing you at CollaBoRatioN 2011.
If you have any questions, contact Deputy Chief Glenn Bjolverud at 403-287-4237.

3
GETTING TO CALGARY
by Air
CAFC has attained convention rates (10% off the
applicable fare at time of booking) with Westjet.
For flight schedules and information, please contact Kristina Kinos at Far Horizons toll free at 800-298-6607 or
email kris@farhorizons.ca.
Attendees should complete and submit their booking request forms by email to kris@farhorizons.ca. Full payment is
due at the time of booking. Fares are non-refundable. Payment by Visa, Mastercard, American Express and Diners
Club/Enroute are accepted.
HOST HOTEL
320 – 4th Avenue SW
Calgary, AB T2P 2S6
Tel: 403-266-1611 or 800-937-8461
Group Code: FIRA10
Please make your reservation before August 24, 2011 in order to take advantage of the group rate.
The Westin Calgary is proud to announce the completion of a four-year, $35 million renovation. Every aspect of
our hotel has been refreshed, from the guest rooms and meeting spaces to the lobby and restaurants. Situated
in the heart of one of Canada’s most exciting cities, The Westin Calgary is located downtown where the major
business centre meets the city’s extraordinary outdoor activities and first-class dining and arts.
HOTEL RATES: $219/night

4
AGENDA-AT-A-GLANCE
Friday, September 23, 2011
08:00 – 17:00 DND Meeting
Saturday, September 24, 2011
08:00 – 17:00 DND Meeting
08:00 – 17:00 CAFC Board of Directors Meeting
Sunday, September 25, 2011
08:00 – 15:30 Registration
08:00 – 17:00 DND Meeting
08:00 – 12:00 CCFM/FC Closed Session Meeting
09:00 – 15:00 Vendors Gallery Set-Up
12:00 – 16:30 Joint CAFC & CCFM/FC Board of Directors Meeting
17:30 – 19:00 Opening Ceremonies & Memorial Service
19:00 – 21:00 Welcome Reception
(Sponsored by: xwave)
21:00 – Hospitality Suite
Monday, September 26, 2011
07:00 – 15:00 Registration
07:00 – 07:30 Breakfast
07:30 – 09:00 CAFC Business Meeting
07:30 – 17:00 CBRNE Sessions (See page 8)
08:30 – 15:00 Vendors Gallery
08:30 – 12:00 CCFM/FC Open Session Meeting (Open to CAFC Members)
09:00 – 10:00 Keynote Presentation: Fire Protection in the 21st Century
Mr. Daniel Gardiner
(Sponsored by VFIS)
10:00 – 10:30 Break & Visit with Vendors
10:30 – 11:30 Speaker: High Rise Fire – 200 Wellesley Street East, Toronto
Fire Chief William Stewart, CFO, Toronto Fire Service
11:30 – 11:45 Sponsor Presentation
11:45 – 12:00 Sponsor Presentation
12:00 – 13:00 Lunch
13:00 – 14:00 Keynote Presentation: How to Communicate So Council Will Listen
Bill and Barb Johnston, Centre for Applied Human Dynamics
14:00 – 16:00 CCFM/FC Open Session Meeting (Open to CAFC members)
14:00 – 14:15 Sponsor Presentation
14:15 – 14:30 Sponsor Presentation

5
14:30 – 15:00 Break & Visit with Vendors
15:00 – 16:00 Break-Out Session: Canadian Interoperability Continuum
Fire Chief Frank Albert, CFO (ret.) – English Session
15:00 – 16:00 Break-Out Session: Effective Government Relations
Mr. Robin MacLachlan, Summa Strategies Canada
15:00 – 16:00 Break-Out Session: The Future of Fire Investigations in Canada:
Standardized Training and ROI
18:00 – 23:00 CAFC FUN NIGHT
Kim Ayotte, Chief of Special Operations, Ottawa Fire Service
Sponsored by: Safedesign Apparel
Tuesday, September 27, 2011
07:00 – 15:00 Registration
07:00 – 07:30 Breakfast
07:30 – 08:30 Speaker: Communicating Under Pressure
Katie Witt, Katie Witt Coaching
Sponsored by: Safetek Emergency Vehicles
07:30 – 17:00 CBRNE Sessions (See page 8)
08:30 – 15:00 Vendors Gallery
08:30 – 17:00 CCFM/FC Open Session Meeting (Open to CAFC members)
08:30 – 08:45 Sponsor Presentation
08:45 – 09:00 Sponsor Presentation
09:00 – 10:00 Keynote Presentation: The Importance of Teamwork
Mr. Mike “Pinball” Clemons, Vice-Chair, Toronto Argonauts
10:00 – 10:30 Break & Visit with Vendors
10:30 – 11:30 Speaker: Selling Safety – Residential Sprinklers
Fire Chief Denis Pilon, CFO, Swift Current Fire Department
11:30 – 11:45 Sponsor Presentation
11:45 – 12:00 Sponsor Presentation
12:00 – 13:00 Lunch
13:00 – 14:30 CAFC Business Meeting
14:30 – 15:00 Break & Visit with Vendors
15:00 – 16:00 Break-Out Session: Canadian Interoperability Continuum
Fire Chief Frank Albert, CFO (ret.) – French session
15:00 – 16:00 Break-Out Session: Capital Planning: How to Make Friends & Influence People
Kelly Temchuk, CMA, CAPM Manager, Infrastructure Planning Strategic Services
& Capital Planning, Calgary Fire Department
15:00 – 16:00 Break-Out Session: Measuring What Matters: Performance Measurement That Works
Fire Chief Don Jolley, Pitt Meadows Fire-Rescue
17:00 - 19:00 Vendors Gallery Reception
19:00 – Hospitality Suite
Sponsored by: WFR Wholesale Fire & Rescue Ltd.

6
Wednesday, September 28, 2011
07:00 – 14:00 Registration
07:00 – 07:30 Breakfast
07:30 – 17:00 CBRNE Sessions (See page 8)
07:30 – 07:45 Sponsor Presentation
07:45 – 08:00 Sponsor Presentation
08:00 – 09:00 Political/Social Climate Affecting Today’s Fire Service Activities
08:30 – 13:00 Vendors Gallery
Fire Chief Robert (Bobby) Halton, ret.
08:00 – 17:00 Canadian Association of Fire Investigators Annual Meeting
09:00 – 14:00 CCFM/FC Open Session Meeting (Open to CAFC members)
09:00 – 10:00 Keynote Presentation: The Words of a Champion
Catriona Le May Doan, Canadian Olympic Speed Skater
10:00 – 10:30 Break & Visit with Vendors
10:30 – 11:30 Speaker: Leading Through Positive Union & Management Relations: Is It Possible
Fire Chief Ken Block, Edmonton Fire Rescue Service
Greg Holubowich, President, Edmonton Firefighter’s Union
11:30 – 11:45 Sponsor Presentation
11:45 – 12:00 Sponsor Presentation
12:00 – 13:00 Lunch
13:00 – 14:00 Speaker: Re-Tooling the Fire Service to Meet the Public’s Expectations
Fire Chief Jim Harmes, Grand Blanc Fire Department
14:00 – 15:00 Speaker: Knowing Where and What to Build
Ms. Ivy Campbell, BA, CNU-A, Planner, Strategic Services Capital Planning, Calgary Fire Department
Mr. Pierre Ferronato, BSc, Manager, Program Development Strategic Services
& Capital Planning, Calgary Fire Department
15:00 – 16:00 CAFC Business Meeting
14:00 – 16:30 CCFM/FC Closed Session Meeting
18:00 – 19:00 Cocktail Reception
Sponsored by: MSA
19:00 – 22:00 Closing Banquet
22:00 – Hospitality Suite
Thursday, September 29, 2011
08:30 – 12:00 CAFC Board of Directors Meeting
08:30 – 16:00 CAFC Leadership Coach Workshop (Day 1)
Friday, September 30, 2011
08:30 – 16:00 CAFC Leadership Coach Workshop (Day 2)

7
OUR COMPANION PROGRAM
Our Companion Program has been designed to accommodate a wide variety of tastes and is sure to be an
enjoyable experience for all of our guests (lunch is included in each day’s activities).
Monday September 26 – Wild Times
A short ride on Calgary’s rapid transit system will take you to the ‘wild’ world of the Calgary Zoo, Botanical
Garden and Prehistoric Park. For more than 75 years, the Calgary Zoo has offered visitors from around the
world the opportunity to experience and interact with wildlife – right in the heart of our city. Western Canada’s
largest accredited zoo makes every trip an adventure, with over 1,000 animals, six acres of botanical gardens, a
prehistoric park and more. Join us for a very memorable day.
Tuesday, September 27 – Adventure Day
Banff National Park is in the heart of the Canadian Rockies and is the country’s most visited national park,
which attracts roughly 4 million visitors each year. The largest community within Banff National Park is the
Town of Banff. Surrounded by mountain parkland and wilderness, you will enjoy the charm of a small mountain
community. But don’t forget, this sleepy little town does share its space with wildlife, which means you might
get to see a deer, elk, sheep or a bear on your journey. Enjoy the many wonders of this scenic trip.
Wednesday, September 28 – Shopping Excursion OR Day at the Spa
From fashion and accessories to home design and everything in between, Calgary offers an abundance of
shopping choices. Guests will visit TD Square – Calgary’s premier downtown shopping destination. Including
Holt Renfrew, this exciting venture will let you explore over 150 stores and services. Thanks to the Plus-15
network of walkways, three malls converge to give you access to The Core, Bankers Hall and Scotia Centre.
Stephen Avenue Walk, downtown’s main pedestrian street, has more than 1,000 shops and facilities housed in
turn-of-the-century sandstone buildings. The best part of all, Alberta has no provincial sales tax, making Calgary
an ideal destination for retail therapy!
Spa Day (Optional)
Relax, rejuvenate, revive… and enjoy the tranquility of a soothing spa treatment. After a day at the zoo, a night
at the rodeo and some fresh rocky mountain air, unwind with a day at the spa. We can’t think of a better way to
prepare for your final night in Calgary.
FUN NIGHT
Platinum Sponsor: Safedesign Apparel
Extra tickets available on site: $105 + GST
Come on out to the ranch for our brand of western hospitality!
Girletz Rodeo Ranch specializes in the authentic western
experience. Enjoy a Barbecue with all the trimmings – served
up cowboy style!
Walk through the Old West Town, belly up to the bar in the Silver
Dollar Saloon, go for a ride in a Horse Drawn Carriage. Attempt
the El Toro Mechanical Bull, test your strength with Strong Man
Bell Ringer or your accuracy at the video target shooting gallery.
Kick up your heels to some Live Music and don’t forget to cheer
on the cowboys and stock during the Rodeo!

8
CollaBoRatioN
CANADIAN CBRNE FIRST RESPONDERS CONFERENCE ITINERARY
(CBRNE Sessions are for CBRNE delegates only)
Monday, September 26, 2011
07:00 – 15:00
Registration
07:00 – 07:30
Breakfast with Fire-Rescue Canada delegates
09:00-10:00
CBRNE Speaker 1
Chernobyl – The Biggest Environmental Catastrophe and Cover-up in the World
Dr. Igor Shafhid
Dr. Shafhid will discuss the Nuclear Plant Incident that happened in the USSR in 1986, when mass amounts
of toxic radioactive waste materials exploded into the atmosphere, reaching nations as far as United States,
creating a global environmental hazard unprecedented in the history of mankind. He will expose the Soviet
government corruption and deception that took place during the response, which included the hush-up to other
nations on the imminent threat of radiation poison moving across the skies, the unnecessary delays in evacuation
procedures on civilian populations, and the truth behind the radiation levels hidden from the Russian people and
the whole world. Because of the Chernobyl blast incident 27 million people were directly affected by radioactive
fallout. 250,000 acres of land became heavily contaminated-and today it is still unusable.
The United States has 105 active nuclear plants. How safe are Americans from a similar catastrophe Dr. Shafhid
will provide a compelling lecture on the pros and cons of nuclear plants, how protected they are from terrorists,
and what the population can do in the event of a similar release of radioactive material over U.S. territories.
10:00 – 10:30
Break & Visit with Vendors
10:30 – 11:30
CBRNE Speaker 2
Session with Mr. Allan Parisien
11:30 – 11:45
Fire-Rescue Canada Sponsor Presentation
11:45 – 12:00
Fire-Rescue Canada Sponsor Presentation
12:00 – 13:00
Lunch with Fire-Rescue Canada delegates
12:45 – 13:00
Fire-Rescue Canada Sponsor Presentation
13:00 – 14:30
CBRNE Speaker 3
Politics, Public Opinion and the Media: Understanding Shaping Factors
Mercedes Stephenson

9
While the hard realities of international geopolitics bring their own set of issues to the table, policy is not shaped
in a vacuum. Even policy that might seem as though it should be straight forward like the kind in governing the life
and death vital work of first responders is subject to these factors. This presentation will examine how politics,
the media and public opinion come into play in shaping policy options and how to navigate in this complex arena.
14:00 – 14:15
Fire-Rescue Canada Sponsor Presentation
14:15 – 14:30
Fire-Rescue Canada Sponsor Presentation
14:30 – 15:00
Break & Visit with Vendors
15:00 – 16:00
CBRNE Speaker 4
Global Influence on Organized Crime
Dr. Igor Shafhid
The end of the Soviet Union in 1991 started the free Russian enterprise, which bred the most dangerous and
influential criminal organizations on a global scale. These mobsters branched out globally and have become
powerfully meshed together with huge business and government organizations, so much so that that they now
control and sell gas, oil, minerals, energy, gold, diamonds, and armory on a world-wide scale. Dr. Shafhid will
describe the roots of these criminal groups, their influences in the global market, and where the U.S. fits into
their corrupt system.
18:00 – 23:00
CAFC FUN NIGHT
Sponsored by: Safedesign Apparel
Tuesday, September 27, 2011
07:00 – 15:00
Registration
07:00 – 07:30
Breakfast with Fire-Rescue Canada delegates
07:30 – 08:30
Fire-Rescue Canada Speaker: Communicating Under Pressure, Katie Witt, Katie Witt Coaching,
Sponsored by: Safetek Emergency Vehicles
08:30 – 08:45
Fire-Rescue Canada Sponsor Presentation
08:45 – 09:00
Fire-Rescue Canada Sponsor Presentation
09:00 – 10:00
Fire-Rescue Canada Keynote Presentation: The Importance of Teamwork
Mr. Mike “Pinball” Clemons, Vice-Chair, Toronto Argonauts
10:00 – 10:30
Break & Visit with Vendors

10
10:30-11:30
CBRNE Speaker 5
Session with Jessie Taylor
Jesse has a background in chemical weapons defense testing and radiological/nuclear materials detection. He
is also a registered blaster in Nevada and conducts experiments to model and analyze energetic events for
developing improvised explosive device countermeasures.
Based in Las Vegas, Nevada his company conducts training courses throughout the United States and the world
on scientific, technical, and operational aspects of combating terrorism. In addition to training, Jesse also supports
test and evaluation of sensors, detectors, and monitoring systems for non-proliferation of unconventional
explosives and chemical and biological weapons.
11:30 – 11:45
Fire-Rescue Canada Sponsor Presentation
11:45 – 12:00
Fire-Rescue Canada Sponsor Presentation
12:00 – 13:00
Lunch with Fire-Rescue Canada delegates
13:00 – 14:30
CBRNE Speaker 6
Session with Bill McAuley
This presentation will provide an overview of explosives industry activities occurring throughout Canada. The
intent will be to illustrate how various industries operate and provide first responders with a greater understanding
of potential public safety and security vulnerabilities and implications. Special emphasis will be placed on
describing recent incidents and identifying threats and hazards of relevance to the CBRNE community.
14:30 – 15:0
Break & Visit with Vendors
15:00 – 16:00
CBRNE Speaker 7
Session with Jessie Taylor
Jesse has a background in chemical weapons defense testing and radiological/nuclear materials detection. He
is also a registered blaster in Nevada and conducts experiments to model and analyze energetic events for
developing improvised explosive device countermeasures.
Based in Las Vegas, Nevada his company conducts training courses throughout the United States and the world
on scientific, technical, and operational aspects of combating terrorism. In addition to training, Jesse also supports
test and evaluation of sensors, detectors, and monitoring systems for non-proliferation of unconventional
explosives and chemical and biological weapons.
19:00 –
Fire-Rescue Canada Hospitality Suite
Wednesday, September 28, 2011
07:00 – 14:00
Registration
07:00 – 07:30
Breakfast with Fire-Rescue Canada delegates

11
07:30 – 17:00
CBRNE Explosives Range Day
Program limited to 40 First Responders only (for security reasons there can be no exception to this).
This will be a day of practical application of different explosives used in a variety of applications as demonstrated
by the Calgary City Police Tactical Unit and Calgary Fire Department Hazardous Materials Section. Transportation
and a box lunch will be provided.
07:30 – 07:45
Fire-Rescue Canada Sponsor Presentation
07:45 – 08:00
Fire-Rescue Canada Sponsor Presentation
09:00 – 10:00
Fire-Rescue Canada Keynote Presentation: The Words of a Champion, Catriona Le May Doan, Canadian
Olympic Speed Skater
10:00 – 10:30
Break & Visit with Vendors
10:30 – 11:30
Fire-Rescue Canada Speaker: Leading Through Positive Union & Management Relations: Is It Possible
Fire Chief Ken Block, Edmonton Fire Rescue Service & Greg Holubowich, President, Edmonton Firefighter’s Union
11:30 – 11:45
Fire-Rescue Canada Sponsor Presentation
11:45 – 12:00
Fire-Rescue Canada Sponsor Presentation
12:00 – 13:00
Lunch with Fire Rescue Canada delegates
13:00 – 14:00
Fire-Rescue Canada Speaker: Re-Tooling the Fire Service to Meet the Public’s Expectations
Fire Chief Jim Harmes, Grand Blanc Fire Department
14:00 – 15:00
Fire-Rescue Canada Speaker: Knowing Where and What to Build
Ms. Ivy Campbell, BA, CNU-A, Planner, Strategic Services, Capital Planning, Calgary Fire Department, and
Mr. Pierre Ferronato, BSc, Manager, Program Development, Strategic Services & Capital Planning, Calgary Fire
Department
18:00 – 19:00
Fire-Rescue Canada Cocktail Reception
Sponsored by: MSA
19:00 – 22:00
Fire-Rescue Canada Closing Banquet
22:00 –
Fire-Rescue Canada Hospitality Suite

12
NATIONAL FIRE CHIEF OF THE YEAR AWARDS
SPONSORED BY:
FIRE UNDERWRITERS SURVEY and THE CANADIAN ASSOCIATION OF
FIRE CHIEFS (CAFC)
SUBMISSION DEADLINE: August 6, 2011
Awards of Excellence
Each year, the Canadian Association of Fire Chiefs (CAFC) recognizes men and women who promote the fire
services in Canada. During CAFC’s annual conference, Fire Rescue Canada, a select number of Fire Chiefs
representing the fire services industry will be recognized by the CAFC and Fire Underwriters Survey for their
outstanding contribution.
Eligibility
Individuals who are eligible for nomination and selection for Awards of Excellence must be active chiefs in full
time career or volunteer positions with the fire services in Canada. Those individuals who have recently retired
will also be considered. One from each category will be chosen.
Fire Underwriters Survey is the sponsor these prestigious national awards and the following information
describes how to nominate candidates:
Nomination and Selection
The nomination form should be completed and returned with the submission. All submissions must include a
clear, concise, printed narrative description (100-300 words) of the candidates’ achievements or contributions.
Additional background information may be attached.
An independent panel of judges, drawn from the Canadian Association of Fire Chiefs, will adjudicate the submissions.
Fire Underwriters Survey will be represented on this panel and will be asked to adjudicate the final short
list of selections for the awards. Awards are announced immediately prior to and presented at Fire Rescue
Canada each year.
Receipt of submissions will be acknowledged in writing.
Award Criteria
Two awards will be presented each year to one volunteer fire chief and one full time career fire chief.
Awards of Excellence
Candidates must have made outstanding contributions to the betterment of their community and of the fire
services industry over several years in areas such as safety, sustainable community program development,
education, community service or policy development.
OR, candidates must have achieved, through their innovation and initiative on a particular project or program,
positive and measurable improvement of significant and enduring benefit to the fire services industry and their
community.
Awards
The candidates chosen for the Awards of Excellence will be presented with an appropriate plaque or suitable
object of recognition designed and presented by Fire Underwriters Survey.
A monetary award would be contributed in the names of the candidates to further programs in their individual
communities. The winning candidate will be asked to choose the program that he or she would like to support
Please mail, fax or email your nominations to: CAFC, 280 Albert Street, Suite 702, Ottawa, ON K1P 5G8
Email: vroper@cafc.ca / Fax: (800) 775-5189

13
WELCOME TO CALGARY – GO WESTERN
The Calgary Fire Department is proud to partner with Smithbilt Hats Inc. for
this year’s Fire-Rescue Canada Conference. Saddle up and experience some of
Calgary’s western heritage. Smithbilt is proud of its long-standing tradition of
being the only full line hat manufacturer in Western Canada and is committed to
providing a quality product.
To commemorate the conference, Smithbilt has created two customized cowboy
hats and is taking orders until April 30, 2011. The hats will be charcoal in color with
a black-buckled band. The Calgary Fire Department will care for your hat until you
visit Calgary for the conference.
BUILDING A HAT
Smithbilt hats are made from felt or wool, both of which are sourced from select
manufacturers from around the world. Smithbilt hats are produced in a factory in
Calgary, using time-honoured tools and processes.
WOOL HAT (LIGHT CHARCOAL)
Wool is the raw material used to produce wool felt hats. Heat and steam are
used to manipulate and shape the wool in the hat, which hold its shape well if not
exposed to harsh elements.
FUR FELT HAT (DARK CHARCOAL)
Smithbilt is very proud of its fur felt hats, each of which is built with a great deal
of care and attention. A fur felt hat is superior to a wool felt hat in the area of
durability. The memory in the fur felt allows the hat to retain its shape, and the fur
quality allows for easy clean up and restoration.
ORDER INFORMATION
Name:
Address:
Telephone:
Hat Size:
______________________________________________
______________________________________________
______________________________________________
_________________________
_________________________
Quantity: Wool Hat _____ $99 each / Felt Hat _____ $160 each
Payment Method:
Charge to the following credit card Visa Master Card
Three-digit security number on back of card: _________________________
Expiry date: _________________________
Cheque (make cheques payable to Calgary Fire Department)
Please fax all orders by May 30, 2011 to:
Calgary Fire Department
Attention: Silvia Weiss
Fax: 403-648-6505
If you have any questions, please contact Karen Douglas,
Conference Chair 403 268-4731

14
POST-CONFERENCE – TWO DAY WORKSHOP
Thursday, September 29 and Friday, September 30, 2011
CAFC COACH FORUM FOR DELIVERING THE CAFC SITUATIONAL
LEADERSHIP PROGRAM
The CAFC Coach Program is for people who wish to make a leadership difference in fire and rescue services.
Participants will learn how to use the CA FC Leader Profiles to guide people in assessing and enhancing their
leadership capacity. They will also learn how to deliver the one day CAFC Leadership Program to help departments
promote leadership thinking.This interactive learning opportunity applies contemporary concepts with
coaching, facilitating and instructing skills to fire and rescue service situations. CAFC Coaches have exclusive
access to the materials required to deliver the CAFC Introductory Leadership Program – It Depends!
OVERVIEW – helping others to understand:
• Fire Services Leadership – recognize the importance of good leadership
• Personal Mastery – appreciate different personalities
• Situational Leadership – apply leadership in the hall and at incidents
• Leadership Learning – enhance their personal leadership capacity
COMPETENCIES – enhancing personal abilities:
• Coaching – guiding others to realize their potential
• Instructing – delivering leadership concepts and activities
• Facilitating – helping groups to apply leadership concepts
BENEFITS – tools that participants will leave with
• CAFC Leader Profiles – to guide personal assessments
• CAFC Leader Learning Plan – to develop a learning road map
• CAFC Leadership Insights Program – CAFC Coaches have exclusive access to the materials required to
deliver the It Depends! Leadership Program.
RESOURCE PERSONS – Dr. Gordon McIntosh, CAFC Leadership Development Coordinator and Dr. Jane
Duncan, Dean of the Calgary Fire Training Academy will be joined by CAFC Coaches. Gordon designs and
delivers fire service leadership development programs throughout Canada. Jane is a certified professional coach
focused on developing coaching skills as means to enhance fire service leadership capacity.
TARGET MARKET includes fire service trainers, officers, retired fire personnel and private consultants.
DETAILS: The program is offered at $425 for the 2 day workshop, breakfast, lunch, breaks and materials
If you are interested in other ways the CAFC Leadership Development Initiative can help you make a leadership
difference in your department or regional association, please contact Dr. Gordon McIntosh – CAFC Leadership
Development Coordinator at: gmcintosh@cafc.ca or (250) 655-7455.

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PROGRAM HIGHLIGHTS
Sunday, September 25
17:30 – 19:00
Formal Opening Ceremonies and Memorial Service
Dress: Business (suit, jacket, tie, uniform)
19:00 – 21:00
Welcome Reception
Sponsored by: xwave
Monday, September 26
09:00 – 10:00
Fire Protection in the 21st Century
Mr. Daniel B. C. Gardiner
Sponsored by: VFIS
Ten issues that are having an impact of how fire departments operate and how cities & towns have to adjust to
contemporary issues. Based on the best-selling book by William F. Jenaway and Daniel B. C. Gardiner.
10:30 – 11:30
High Rise Fire – 200 Wellesley Street East, Toronto
Fire Chief William Stewart, CFO, Toronto Fire Service
Toronto Fire Chief William Stewart will speak to the various problems, actions and lessons learned by Toronto
Fire Services as a result of the Wellesley Street fire on September 24, 2010; including the essential role that its
Fire Prevention Division has played in establishing new protocols; both in-house and with other City Divisions to
ensure that potential extreme fire load and related concerns are pro-actively identified and dealt with in a more
effective and efficient manner.
13:00 – 14:00
How to Communicate So Council Will Listen
Bill and Barb Johnston, Centre for Applied Human Dynamics
Have you ever wondered why……
Some people will always object no matter how well you have presented your material
Some people speak up quickly while others say very little at the time only to be critical later
Some people’s emails seem warm and friendly while others are cold and clinical
Some people will always ask another question no matter how much detail you have given
This keynote presentation will teach you how to get your message across effectively by discovering your
communication style and understanding theirs!
15:00 – 16:00
Canadian Interoperability Continuum – English Session
Fire Chief Frank Albert, CFO, (ret.)
Fire Chief Frank Albert will share the history and background of Interoperability and CITIG and the work done
thus far. Discussion will be held on the Canadian Interoperability Continuum and its breakdown of the different
pathways, real-life applications (interagency, mutual aid, volunteer, paid, etc…), the Incident (command)
Management System as well as what’s next and what you need to do.

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15:00 – 16:00
Effective Government Relations
Mr. Robin MacLachlan, Summa Strategies Canada
An effective government relations program requires more than an effective lobby day on the hill. National associations
must engage the federal government in Ottawa and at the local level on an on-going basis to build
constructive working relationships and to maintain visibility amongst the many competing stakeholders. Robin
MacLachlan will lead a discussion on how to raise your profile and position your organization as a trusted advisor
to government.
15:00 – 16:00
The Future of Fire Investigations in Canada: Standardized Training and ROI
Kim Ayotte, Chief of Special Operations, Ottawa Fire Services
As a follow up to last year’s presentation “The Current State of Fire Investigations in Canada” this year’s discussion
will focus on “The Future of Fire Investigations in Canada”. The Canadian Association of Fire Investigators
would like to share some ideas regarding the return you can expect on your training investment.
18:00 –
FUN NIGHT
Dress: Casual (jeans, casual pants, shorts)
Sponsored by: Safedesign Apparel
Tuesday, September 27
07:30 – 08:30
Communicating Under Pressure
Katie Witt – Katie Witt Coaching
Sponsored by: Safetek Emergency Vehicles
When was the last time you were on the spot delivering a message that really mattered Were you proud of the
result Or, were you left with the dreaded, ‘woulda, coulda, shoulda’
This interactive and informative workshop will focus on projecting confidence and competence while maintaining
professional composure under pressure.
We will explore how to:
• Communicate clear, concise, positive messages.
• Sell strategic ideas, self and department.
• Demonstrate leadership ability to handle stressful situations.
• Take control of the Q&A process.
• Think on your feet in impromptu situations.
• Maximize communication skills to persuade and influence
Whether it is handling the media, selling your proposal to council, answering questions during a presentation or
leading your department… this workshop can help.
09:00 – 10:00
The Importance of Teamwork
Mr. Mike “Pinball” Clemons, Vice-Chair, Toronto Argonauts
Toronto Argonauts former coach and player Michael ‘Pinball’ Clemons is a man of unquestionable character
and spirit. Not only is he renowned for his achievements on the football field, Pinball’s aptitude for motivational
speaking is undeniable. His presentations are at once captivating and empowering. He exemplifies the capabilities
of teamwork and leadership while demonstrating what it means to beat the odds.

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Clemons will share his past experiences to illustrate how people can overcome obstacles and achieve success.
Being just 5 feet, 6 inches tall and becoming a football superstar is quite exceptional. In his deeply moving and
inspirational talk, he will speak about personal perseverance and the importance of teamwork, which is relevant
to any industry.
10:30 – 11:30
Selling Safety – Residential Sprinklers
Fire Chief Denis Pilon, CFO, Swift Current Fire Department
Denis led the proposal to pass a new amendment to the Building Bylaw in Swift Current requiring residential
sprinklers in all expansion areas of the City. He successfully sold the proposal to the builders and as a result,
there was no opposition when the Bylaw was presented to Council. Swift Current now has builders selling safety
through residential sprinklers in all areas of the City.
Denis will provide the history of sprinklers, the current construction methods, issues communities face with
expansion, the rising cost of protective services and the environmentally “green” effects offered by sprinklers
as detailed in the FM Global research in the fall of 2009.
15:00 – 16:00
Canadian Interoperability Continuum – French session
Fire Chief Frank Albert, CFO, (ret.)
Fire Chief Frank Albert will share the history and background of Interoperability and CITIG and the work done
thus far. Discussion will be held on the Canadian Interoperability Continuum and its breakdown of the different
pathways, real-life applications (interagency, mutual aid, volunteer, paid, etc…), the Incident (command)
Management System as well as what’s next and what you need to do.
15:00 – 16:00
Capital Planning: How to Make Friends & Influence People
Kelly Temchuk, CMA, CAPM Manager, Infrastructure Planning Strategic Services & Capital Planning,
Calgary Fire Department
This presentation presents a high-level framework for making Fire department asset inventory data work for you
to support service sustainability. See why capital planning is not a dirty word and TCA is not evil.
15:00 – 16:00
Measuring What Matters: Performance Measurement That Works
Fire Chief Don Jolley, CFO, Pitt Meadows Fire-Rescue
Traditionally, the fire service has long used output or workload data to justify many of its functions. While this
use of focussed statistical data is valuable, it is also prone to misuse and question. The broader spectrum use
of comprehensive performance measurement addresses the efficiencies and effectiveness of our operations
so that Chief Officers can qualify and quantify change and/or stability through use of defendable, relevant and
comparable data.
17:00 – 19:00
Vendors Gallery Reception
Sponsored by: WFR Wholesale Fire & Rescue Ltd.
Wednesday, September 28
08:00 – 09:00
Political/Social Climate Affecting Today’s Fire Service Activities
Fire Chief Robert (Bobby) Halton, ret.,
Join a discussion with Bobby about the state of the union of the American Fire Service and weigh-in on Canadian
parallels. This will be a great venue to openly discuss our changing industry with a Fire chief who sees it first hand.

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09:00 – 10:00
The Words of a Champion
Catriona Le May Doan, Canadian Olympic Speed Skater
Catriona will share her insights on achieving goals and her career highs and lows. You can achieve your full
potential through passion, a winning attitude, commitment, and teamwork. Her years as a speed skater have
taught Catriona how to deal not only with obstacles, but also with success. What does it take to be the best
What does it take to stay there The journey of Catriona LeMay Doan will take you there and inspire you to reach
farther than you thought possible.
10:30 – 11:30
Leading Through Positive Union & Management Relations: Is It Possible
Fire Chief Ken Block, Edmonton Fire Rescue Service
Greg Holubowich, President, Edmonton Firefighter’s Union
Canadian fire departments share similar experiences regarding the history of management and labour relations in
their respective municipalities. Most fire chiefs and union executives can describe both high and low moments
concerning relationships between administration and the union. In 2000, Edmonton’s fire department labour
management bond was dysfunctional; today the relationship is deemed by many to be a model of success. This
is the story of an effective cultural shift and paradigm change in Edmonton.
13:00 – 14:00
Re-Tooling the Fire Service to Meet the Public’s Expectations
Fire Chief Jim Harmes, Grand Blanc Fire Department
In the United States, the Fire Service is under attack because of pensions, overtime and every other benefit that
the firefighter receives. This has occurred since the downward spiral of the economy. Our Taxpayers have gone
after firefighters, police officers and any other local government official. This seminar will discuss the current
situations that are occurring now and what to expect in the future. The Fire Service will need to decide the direction
they wish to go before the citizens decide for them. Just “closing” fire stations will not end the problems!
14:00 – 15:00
Knowing Where and What to Build
Ms. Ivy Campbell, BA, CNU-A, Planner, Strategic Services & Capital Planning, Calgary Fire Department
Mr. Pierre Ferronato, BSc., Manager, Program Development, Strategic Services & Capital Planning,
Calgary Fire Department
This presentation is intended to aid fire departments in developing a program for new station delivery. The two
main focuses will be on where future stations are required based on the departments’ deployment strategy
and once the location is identified What needs to be built. The presentation will outline what the Calgary fire
department does in order to build a scientific and defensible plan.
18:00 – 19:00
Cocktail Reception
Sponsored by: MSA
19:00 – 22:00
Formal Closing Banquet
Dress: Business/Semi-formal (jacket & tie, uniform, mess kit)

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REACHING YOUR AUDIENCE
The Vendors Gallery is Sold Out! However there are still a number of sponsorship and
advertising opportunities!
ADVERTISING
Advertisements will be accepted for the Conference Final Program, which is distributed to all registered
delegates. Advertising rates are outlined in this program. Payment for your advertising, together with cameraready
artwork, should accompany your registration form.
Brochures/Inserts in Delegate Bags: $300 for 300 pieces
IN THE CONFERENCE PROGRAM
Ad Dimension Non-Member Member
Back Outside Cover 6” x 9” $ 2,500 $ 2,000
Back or Front Inside Cover 6” x 9” $ 2,000 $ 1,500
Full Page 5.5” x 8.5” $ 1,400 $ 1,200
Half Page 5.5” x 4” $ 800 $ 600
Quarter Page 3” x 4” $ 325 $ 300
SUBMISSION GUIDELINES
ADVERTISEMENTS
TIFF (.tif) or JPEG (.jpg)
• Size: 100%
• Resolution: 300 dpi (med/low compression
setting)
• Leave sufficient bleeds with crop marks/
registration
EPS (.eps) Adobe Illustrator files: CS
• Embed all images @ 100%
• Outline all fonts
• Leave sufficient bleeds with crop marks/
registration
SUBMISSION GUIDELINES
ADVERTISEMENTS
PDF
• Print resolution images with no less than
medium/high quality compression
• Outline fonts
• Leave sufficient bleeds with crop marks/
registration
LOGOS
Accepted file types:
EPS (.eps): fonts should be outlined
TIFF (.tif): image must be 300 dpi and at least
3 inches wide

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SPONSORSHIP OPPORTUNITIES
Benefits of sponsoring Fire Rescue Canada include:
• Exposure of your company to the key decision makers in the Canadian Fire Services
• Acknowledgement as a key supporter of Fire Rescue Canada
• Complimentary conference registration (dependent upon sponsorship level)
• Complimentary static display/outdoor vehicle display (dependent upon sponsorship level)
BRONZE LEVEL SPONSORSHIP
Minimum Donation: $5,000
Bronze Level Sponsors are entitled to receive:
• Sponsor Logo on signage to be displayed prominently throughout the conference and in the conference
program
• Two complimentary conference registrations (excluding social and special events) for use by your
representatives**
• Recognition at opening and closing ceremonies
• Sponsor logo and company contact information to appear in the Canadian Fire Chief Magazine
• Sponsor logo on the CAFC website
• Opportunity to have a Static Display or Outdoor Vehicle Display**
** There is a $500 surcharge for an outdoor vehicle display at the Bronze level
SILVER LEVEL SPONSORSHIP
Minimum Donation: $7,500
Silver Level Sponsors are entitled to receive three complimentary conference registrations (excluding
social and special events) for use by your representatives as well as:
• All Bronze Level Benefits
• ½ page advertisement in the Fire Rescue Canada Final Program
• Opportunity to introduce a speaker at the Symposium
** There is a $250 surcharge for an outdoor vehicle display at the silver level
GOLD LEVEL SPONSORS
Minimum Donation: $10,000
Gold Level Sponsors are entitled to receive four complimentary registrations (including social and
special events) for use by your representatives as well as:
• All Bronze Level Benefits
• Advertisement (1 page) to appear in the Fire Rescue Canada Final Program
• Opportunity to introduce a major plenary speaker
• Offer of one (1) reserved table for eight at the Closing Banquet

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PLATINUM LEVEL SPONSORSHIP
Minimum Donation: $15,000
Platinum Level Sponsor are entitled to receive five complimentary registrations (including social and
special events) for use by your representatives as well as:
• All Gold and Bronze Level Benefits
• Sponsor logo and company contact information to appear in an issue of the Canadian Fire Chief Magazine
• Opportunity to give a 5 minute presentation at the event which is being sponsored (i.e. banquet)
SUPPORTING SPONSORSHIPS
Supporting Sponsorships are a la carte opportunities for all interested parties to provide targeted
brand delivery and to become actively involved in the Fire Rescue Canada conference.
Breakfast Buffets
(3 sponsorships available) ($3,500 ea)
• Opportunity to include company literature in delegate bags
• Company recognition in conference program and signage
• Sponsor logo and company contact information to appear in the Canadian Fire Chief Magazine
Lunch Buffets
(3 sponsorships available) ($3,500 ea)
• Opportunity to include company literature in delegate bags
• Company recognition in conference program and signage
• Sponsor logo and company contact information to appear in the Canadian Fire Chief Magazine
Coffee Breaks
(3 sponsorships available) ($1,500 ea)
• Company recognition in conference program and signage
• Opportunity to include company literature in delegate bags
Closing Banquet Reception
($5,000)
• Opportunity to include company literature in delegate bags
• All Bronze Level Benefits
Speakers
(Opportunities for sponsorship range from $1,000 to $4,000)
• Benefits vary depending on size of sponsorship
Audio Visual
(3 sponsorships available) ($3,000 ea)
• Company recognition in conference program and signage
• Sponsor logo and company contact information to appear in the Canadian Fire Chief Magazine
Other sponsorship opportunities include gifts, flowers, signage, entertainment fees and/or photography. Should
your company be interested in a sponsorship package not listed, please feel free to contact us at vroper@cafc.
ca to discuss your interests.

22
DELEGATE REGISTRATION FORM 2011
_________________________________________________________________________________________________
Name
_________________________________________________________________________________________________
Title
Organization
_________________________________________________________________________________________________
Address
_________________________________________________________________________________________________
City Prov/State Postal Code/Zip
_________________________________________________________________________________________________
Phone Fax Email
Is this your first CAFC Conference: Yes No
Are you a: Fire-Rescue Canada delegate CBRNE delegate CAFI delegate
Delegate Category (please check one) Early Registration After August 23
Members (this includes CBRNE delegates)** $495 + GST $545 + GST
Non-Members $535 + GST $580 + GST
Daily Registration** $125 + GST $125 + GST
CAFC Leadership Coach 2 Day Workshop
CAFI AGM Meeting Registration (this includes CAFI AGM Meeting,
Breakfast, Lunch and breaks for the day only)
$425 + GST
$200 + GST
(CAFI Members are welcome to attend Fire-Rescue Canada sessions and activities by registering at the member rate)
** Registration includes access to all Fire-Rescue Canada 2011 activities including Closing Ceremonies &
Banquet and the Fun Night. The price does not include the Companion Program.
** Daily Registration includes access to all Fire-Rescue Canada 2011 activities during the registration day but
does not include the Closing Ceremonies & Banquet, receptions or Fun Night.
Companion Registration Early Registration After August 23
Companion $360 + GST $380 + GST
* Companion Registration includes access to all Fire-Rescue Canada 2011 activities including the Companions
Program, Closing Ceremonies & Banquet and Fun Night.
_________________________________________________________________________________________________
Companion Name:
(please complete the next two pages)
REGISTRATION FORM PAGE 1 of 3

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EVENTS REQUIRING REGISTRATION
(Fees included with registration)
Please indicate those sessions in which you plan to participate. This does not obligate you, but greatly assists
us in determining appropriate hotel meeting space for each session and seminar and in anticipating food and
beverage requirements.
Sunday, September 25
Opening Ceremonies & Memorial Service
Monday, September 26
Break-Out Sessions (choose 1 Break-Out Session)
Canadian Interoperability Continuum (English Session)
Effective Government Relations
The Future of Fire Investigations in Canada: Standardized Training and ROI
Fun Night (extra tickets on-site $105 + GST)
Tuesday, September 27
Break-Out Sessions (choose 1 Break-Out Session)
Canadian Interoperability Continuum (French session)
Capital Planning: How to Make Friends & Influence People
Measuring What Matters: Performance Measurement That Works
Vendors Gallery Reception
Wednesday, September 28
Closing Banquet (extra tickets on-site $85 + GST)
CBRNE Explosive Range Day (for CBRNE delegates only max. 40 people)
TOTAL REGISTRATION COST
Delegate Registration Fee
Companion Registration Fee
Vendor’s Gallery Registration Fee
Advertising/Sponsorship Fee(s)
Additional Fees (CAFI, Post Conference Workshop…)
SUBTOTAL
GST
TOTAL
$_________________
$_________________
$_________________
$_________________
$_________________
$_________________
$_________________
$_________________
REGISTRATION FORM PAGE 2 of 3

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METHOD OF PAYMENT
Cheque Enclosed (Payable to CAFC)
Charge to the following credit card Visa Master Card
_________________________________________________________________________________________________
Card No.
_________________________________________________________________________________________________
Expiration Date
Name of Cardholder:
_________________________________________________________________________________________________
Signature
Date
SPECIAL NEEDS
Please indicate any disability or food requirements, which might require special accommodations to be made for
you which will allow easier participation in all or part of Fire-Rescue Canada 2011.
_________________________________________________________________________________________________
_________________________________________________________________________________________________
REFUNDS
Requests for refunds must be made in writing no later than ten (10) days prior to the commencement of the
conference. Registration fees will not be refunded after this date. A $75 processing fee will be deducted from
the approved requests.
PLEASE COMPLETE ALL PAGES OF YOUR REGISTRATION FORM AND MAIL OR FAX TO:
CAFC – FIRE-RESCUE CANADA 2011
280 Albert Street, Suite 702
Ottawa, ON K1P 5G8
Phone: 800-775-5189 / Fax:800-775-5189
Email: vroper@cafc.ca
You may also register online at www.cafc.ca
For additional information relating to Fire-Rescue Canada 2011, please contact Vicky Roper, Administrator.
Phone: 800-775-5189 or Email: vroper@cafc.ca
REGISTRATION FORM PAGE 3 of 3

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TRAVEL INFORMATION REQUEST
_________________________________________________________________________________________________
Date
_________________________________________________________________________________________________
Requested by
_________________________________________________________________________________________________
Address
_________________________________________________________________________________________________
City Province Postal Code
_________________________________________________________________________________________________
Phone
Fax
_________________________________________________________________________________________________
Email
_________________________________________________________________________________________________
Last Name
First Name
ADDITIONAL TRAVELERS
_________________________________________________________________________________________________
Last Name
First Name
_________________________________________________________________________________________________
Last Name
First Name
_________________________________________________________________________________________________
Last Name
First Name
_________________________________________________________________________________________________
Departure City/Airport
_________________________________________________________________________________________________
Date of Departure
Return Date:
_________________________________________________________________________________________________
Special requests
Car required
_________________________________________________________________________________________________
Additional Hotel Nights
Hotel Name
PLEASE COMPLETE AND EMAIL TO: kris@farhorizons.ca