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www.koreanair.com > > FAX (02)2656-8716 24 2 12 Advance Seat Selection Service Korean Air provides Advance Seat Selection Service to its passengers who fly international routes. The service allows passengers the convenience of selecting their preferred seats in advance. Advance Seat Selection Service is available between 90 days to 48 hours prior to a flight’s scheduled time of departure for passengers who purchase ticket. Notes The pre-assigned seat may be released to other passengers if the passenger with pre-assigned seat fails to complete check-in procedure at least one hour(the passenger with confirmed First and Prestige Class seats) or one hour and 30 minutes(the passenger with confirmed Economy Class seats) prior to the flight’s scheduled time of departure. The Service may not be available for certain seats including exit seats for the reasons relative to the operational security and safety. Group ticket holders are not eligible for the Service. Selectable seats row may be varied according to your booking class or membership level. Aircraft type and your pre-assigned seat is subject to change without prior notice. Your opinions value our service. Please e-mail or fax us with any ideas or inquiries. We are always to serve you better. Internet : www.koreanair.com > Customer support > Contact us Fax : +82-2-2656-8716 A baby meal order or a child meal order should be made 24 hours before flight departure.(Available only on flights where inflight meals are served.) Baby Meals A weaning diet is served for a baby. All of these products are purchased from renowned manufacturers of the departure country. Child Meals Children over 2 years of age and less than 12 years of age can enjoy the child meals listed below. - Child Meals Flights from Korea : Spaghetti, Hamburger, Fried rice with egg pancake, Pork cutlet Flights from Overseas : Hamburger, Pizza, Spaghetti, Hot dog In some short-haul flights between Korea and Japan, or between Korea and China, only sandwich or seaweed roll is served. A child meal order can be made at Korean Air website (Select Korea as the region/language). Some child meals may not be prepared for flights from overseas stations due to caterers’ availability. Also, some flights departing from Japan, China and Southeast Asia may offer the same menu as in flights from Korea. If you have any inquiries, please visit our website (www.koreanair.com) or check with our reservation office for further details.
FAX 080-656-4545 8000-656-4545 8000-656-4545 (02)2666-2100 Fax (02)2656-6586 Website : cyberskyshop.koreanair.com 08:30 ~ 17:30 FAX SKYPASS cyberskyshop.koreanair.com Korean Air prepare special meals for passengers who cannot eat regular meals for religious or health reasons. Also for passengers who have allergies or similar diseases to specific food items, meals which do not contain the specific food item are served according to requests. However, Korean Air is unable to cater Peanut free meals due to difficulty in guaranteeing that peanut oil or peanut-derived products will not be used in preparation. So we’d like to seek your kind understanding. A special meal order or a request for meals which do not include a specific food item should be made 24 hours before flight departure. (Available only in flights where inflight meals are served.) Vegetarian Meals Vegetarian Lacto-Ovo meal (Egg and dairy products are contained.) Vegetarian Vegan meal (Eggs and dairy products are not contained.) Vegetarian Hindu meal (Dairy products are contained but eggs are not contained. This meal is prepared in an Indian style.) Vegetarian Jain meal (Suitable for Jains. Neither dairy products, eggs, nor root vegetables are contained.) Vegetarian Oriental meal (Eggs and dairy products are not contained.This meal is prepared in Oriental Chinese style.) Raw Vegetarian Meals (Combination of Raw Fruits and vegetables) Religious Meals : Moslem meal, Hindu meal (non-vegetarian), Kosher meal Medical Meals : Bland meal, Diabetic meal, Gluten intolerant meal, Low calorie meal, Low fat (cholesterol) meal, Low salt meal, Low lactose meal Other Meals : Seafood meal, Fruit platter meal, Anniversary cake. (The anniversary cake is offered once during your journey) The listed special meals are only available on flights from Seoul. Some special meals may not be prepared for flights departing from overseas stations due to caterer’s availability. If you have any inquiries, please contact our reservation office for further assistance. For your convenience, in-flight duty free items may be ordered in advance by telephone, fax or internet. At your request, we will deliver your ordered items directly to your seat upon boarding. To purchase duty free items for the return portion of your flight, please complete the ‘Pre-order Form’ and return it to one of our cabin attendants. How to pre-order Korea : 080-656-4545, (02)2666-2100 Overseas : +8000-656-4545 Fax : (02)2656-6586 Website : cyberskyshop.koreanair.com Working hours : 08:30 ~17:30 (Not available on Sundays and holidays) In-flight Sales Points Information Those who order duty-free items using the pre-order form, telephone or fax will earn one In-flight Sales Point for every $1 purchase. A maximum 20% discount will be given for any purchase with this point at e-SKYSHOP(www.e-skyshop.com). Points are valid for 3 years. Please visit cyberskyshop.koreanair.com for checking your in-flight sales points.
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