RPA Business Plan 2012-13 final .pdf - The Rural Payments Agency ...

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Annex E How to contact us Our offices Our main mailing address: Rural Payments Agency PO Box 300 Sheffield S95 1AA Reading North Gate House 21-23 Valpy Street Reading RG1 1AF Newcastle Lancaster House Hampshire Court Newcastle Business Park Newcastle upon Tyne NE4 7YH Northallerton Alverton Court Crosby Road Northallerton DL6 1AD Carlisle Eden Bridge House Lowther Street Carlisle CA3 8DX Exeter Clyst House Winslade Park Clyst St Mary Exeter EX5 1DY Workington (incl BCMS) Curwen Road Workington CA14 2DD Helpline numbers • RPA helpline: 0845 603 7777 • BCMS helpline: 0845 050 1234 • BCMS Welsh language helpline: 0845 050 3456 Text Relay (previously known as Type Talk) is a telephone relay service which enables deaf, deafblind, deafened, hard of hearing and speech impaired people to communicate with hearing people by telephone. It is run by the Royal National Institute for Deaf People (RNID). To contact us using Text Relay, dial 18001 followed by the full telephone number from your text phone. Our website: rpa.defra.gov.uk 22 rpa167 v 1.0 jun 2012
pa167 - RPA Business Plan Front cover photo - Cotswolds, England Version 1.0 May 2012 © Crown copyright 2012 Produced by the Rural Payments Agency rpa.defra.gov.uk
Page 1: Rural Payments Agency Business Plan
Page 4 and 5: Foreword by the Chief Executive Off
Page 6 and 7: Risk management G. We are actively
Page 8 and 9: 6. Our full set of headline indicat
Page 10 and 11: Maintained or improved technology 1
Page 12 and 13: 24. The Audit and Risk Committee ha
Page 14 and 15: Joint working and service delivery
Page 16 and 17: Annex A Financial information Table
Page 18 and 19: Table 3b: Indicative requirement In
Page 20 and 21: Annex B Governance Roles of key ind
Page 22 and 23: Annex C Overview of RPA governance

RPA Business Plan 2012-13 final .pdf - The Rural Payments Agency ...

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